"If you are in danger and your life is threatened" . Part 1/2
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- Опубликовано: 27 ноя 2023
- • "If you are in danger ... - Explanation
Things in order:
It is an bylaw offence to activate an emergency release without a valid reason. The clue to what are a valid reasons is in the name emergency, missing your bus/bus stop is not an emergency no matter how great your ego and sense of self importance!
1. I picked all passengers and closed the doors. Then I checked my mirror for anyone running. From here on is the point of no return and opening the doors second time can cause me to lose my license and the company to be taken to court if there is an accident at the offside or the nearside.
2. I checked my mirror and Indicated that I am leaving the bus stop. This is called "point of commitment". Where you are committed to depart the bus stop and must focus on your offside. The car behind the bus stopped, so I was given clear way to depart. The traffic lights were red for some time, so green was coming in few seconds (I know since I drive there multiple times per day).
3. At this point the passenger knocked at the door, which is not allowed in London as it may distract the driver, who must be focused on leaving the bus stop and entering traffic safely. The traffic lights changed 1 second later and I departed.
4. At the next set of traffic lights I stopped at red. The passenger that knocked on the door come to the front door of the bus and used the "emergency door release". This was improper use of the emergency door release button and is actually a major offence. Because I didn't know his intentions I opened all the doors of the bus, to give chance the passengers to escape if this person decides to carry out any sort of attack.
5. After I used the intercom two other passengers made comments, disregarding the actions of that person and attempted to tell me how to do my job. Speaking to the driver of a bus is prohibited unless the bus is stopped safely at a bus stop. So at this point I have 2 more people and 2 minor offences as well as the major one.
6. I made decision to protect my driver license and the company from been taken to court if an accident happened, because of these people distracting me. My decision was to remove the distractions/offenders.
7. Knowing that it's peak hour and the police response for emergency will be 10+ minutes if I am lucky and knowing that the maximum time I can stay with passengers on board on a bus stop is 3 minutes I made a decision. Terminate the bus as none of the offenders will have left the bus in less than 3 minutes, since there is none on board that will speak to them.
8. I need the passengers to request another passenger to leave the bus, since I am not allowed to ask people to leave the bus. Since nobody will ask them to leave I terminated the service after informing the TFL of my decision.
You will notice the TFL didn't said a thing or try to negotiate. Driving by the rules is my primary job, negotiating with passengers is not my job. The police is called to enforce the rules if needed. I didn't call the police, since I was actually affected by the speech of the person. I knew he will not escalate. The passengers will leave at some point and I also needed couple of minutes to regain my focus, before I continue driving.
This is a very complicated situation. There are multiple people making demands/pressure on the driver. It's peak hour and it's very busy. 9/10 drivers will keep driving, because they are afraid of losing their job or don't know their rights or the rules properly. However the passengers got that 1/10 drivers on that trip that is not afraid to make difficult decisions within seconds and carry them out to the end. I hope these passengers meet me again. Usually I look them in the eye, waiting for them to say something nasty, but so far they just tap their card and go take a seat.
DO NOT TRY TO IMITATE WHAT I DO AS YOU MAY BE IN DANGER. I AM TRAINED IN ASSESSING AND HANDLING THREATS IN THE PUBLIC.
Enviro200 MMC bodied Alexander Dennis E20Ds
I'm an ex bus/coach driver. I kicked people off for much less. That man is unstable and if he can use the emergency button to enter at traffic lights then who knows what rules he'll break on board. Don't let these people bully you on your vehicle. I think your only mistake was trying to reason with that idiot at the end. I'd tell him to get out and if he doesn't, call the police on him too for trespassing. The vehicle is now out of service, you are trespassing private property. Don't argue with anyone just be kind and apologise to paying passengers, it's not their fault...but it's not yours either. The police can do the arguing and you will still get paid.
Buses don't discriminate, they only terminate. Passengers have to only tap and take a seat. Mouthing and cussing at the driver and preventing him from doing his job is an offense and will not be tolerated by me. Buses need to have standards and the driver is the person responsible to uphold these standards.
Also all the new London buses, no longer open doors upon emergency door release button press. However the bus is immobilized and disabled, until restarted which means it is not moving anywhere.
I appreciate, you realize my job is to ensure the safety of the company property and it's passengers when in service. I am not there to please them. Stay safe.
Fully agree, other mistake in my opinion was holding the bus at the traffic lights for that long. Other than that he was dead right to terminate the service, the cheek of that woman asking for his name too. The last passenger that asked my name got a fake name, we arent allowed give our names to people complaining for safety
No ones opens it where im from
@layton.the.pilot.2024 Minors don't bear full responsibility for their actions. It is discouraged to have any sort of interactions with minors on London buses. Even if I see minors attack someone or break the bus I wont touch them. I will only call the police that a person is attacked by minors. If they commit a crime, because they are minors I wont touch them.
You can sleep on my bus, I don't care. You can travel without a ticket, I don't care. Obviously you cannot smoke, since I will stop the bus and call the police.
If you are a grown up however and you provoke me I will treat you as an adult.
Enjoy it while you are young, after this you will have to own the shit you do.
He driven to far as i would turn the corner & just stop & wait for police 🚔 & terminate the service this driver is demented as should not driven as far and now he will look like a pratt next time should stop at safe location then wait for police as your on pay and laugh & agree with the customers who wants to argue the best way
As a bus driver myself you stood your ground to not let these idiots take us for a load of crap
no he was an arshole, all he had to do was wait 5 seconds for the man at the bus stop! But you bus drivers find it amusing when people are running for the but and you drive off laughing
@@JM-or3ze sort yourself out. Drivers do not have time to wait for people, people wait for the bus, not the other way round.... TFL give 30 seconds per stop. The doors were open for more than 30 seconds. A late driver gets booked, and the operator fined/penalised for being late. Lets be real, the bus behind was probably no more than 10 minutes. And if it was any longer, it's a low frequency service meaning the times are scheduled and the guy should've been at the stop before the scheduled time. Don't like the timings? Contact TFL
Did you see the guy running in the mirror? Watch the video and tell me you saw the guy running because I didn't.
I would've drove off then too after everyone at the stop boarded.
Did the guy in the video "drive off laughing"? I didn't hear a laugh??
You're making up rubbish to excuse the dangerous actions. Do you know using the emergency release buttons halts the bus and prevents it moving? Imagine the bus was about to pull away for the green light, the bus is then halted and gets rear ended or worse. Sort yourself out
happy new year.
@@jjmmjj9999
Some men are like little b1tch’2
Happy new year and god bless you @@jjmmjj9999
TfL state that once busses close the door and indicate to pull out they are not to open the door again…bitch
I was a bus driver for 20 years. I gave it up just over two years ago and best thing i did was leave. Bus drivers deserve more respect and more pay. Driver did well to stand his ground.
More pay for what? it's a bum's job. The majority of bus drivers are foreigners as it's an easy to get job and they'll drop you like a fly and replace you with manjeet within 2 days.
Ah this sucks. But thanks, London buses are great and the drivers are a big part of that. I guess I live in a quite nice part of town but I have a few times seen people get annoyed in situations where the bus is full or whatever - but some people are just angry people I guess. I've had many times where a driver has waited for me, which is always appreciated but never expected - after all I'm only one person and holding up a full bus when there is another one not too far behind could be seen as a bit selfish.
This is the problem in UK - open doors from outside/inside with emergency button seems to be far too easy compared to Europe. In Poland eg. emergency doors valves are sealed, so this prevents people and bored kids to do so.
That is true, but it also elevates risk during emergency situations if the door releases are not easily accessible and readily available.
If there is a fire, the driver becomes incapacitated, the cab controls no longer function, emergency crews need easy and quick access to a vehicle - in any of these scenarios and more passengers should have a simple way of opening the doors in an emergency.
While this does make it possible for people to abuse the emergency functions, you could say the same about many other things - fire alarms, fire escape doors, emergency stop on trains, and so on.
If Brazilian buses had this system, every ride would see a robber entering the bus
@@itsrenderman The risk in poland busses is not that high. That seal he mentions is just some piece of plastic that can be easly torn off, or small cover that can be opened up to give access to the valve.
@@itsrenderman By "sealed" I think he means the kind of seal that you tear or break in an emergency. In my city, each door on the train has a clearly marked emergency handle inside a box with a sheet of plastic over the front. In an emergency, you tear the plastic and pull the handle. The fact that you heave to break a seal to use the handle discourages people from using it casually.
@@TonboIV Agreed. Only thing is in the UK buses don't have locks so the only way for the driver to enter is the emergency button. They probably see the the driver doing it as to why it's become casual.
As a bus driver in London, I personally wouldn’t have terminated the whole service but I don’t think many of you understand how unsafe this is or why the driver is annoyed.
He had already indicated right and told traffic he was leaving the bus stop. You can’t open the doors after this point. For the passenger to then walk up to the bus at the traffic light and press the emergency button to open the doors and enter the bus was 100% wrong.
I would’ve stopped at the next bus stop and told the passenger to exit the bus and wouldn’t have moved the bus until he left.
You cant stay more than 3 minutes on the bus stop without terminating.
The moment the passenger spoke to me at the traffic light I knew how this will end up. Thats why I terminated. The moment the passengers spoke to me on the traffic light they became an liability as well.
Also I dont negotiate in situations when I know the end result if the police is called. Its useless to change anything or negotiate when you know the end result already.
@HACKERHITMARKER333 you can think and plan ahead
@@tomdude75 That's a skill that very few people have.
@Not-a-Cockroach well done to you, you done the right thing. Don't allow people to disrespect you like this
Well you can, you could just put your indicator to the left and open the doors again, which is what happens in the rest of the country. In London it's a stupid system where the bus company get's a fine if the bus is a second late. Hence these silly incidents happening that don't need to.
Well done to the bus driver! I’ve travelled on lots of buses and most of the time if there is an incident on board a bus no one will back the driver up. Well done Driver, you are a legend for taking no shit off anyone. You guys carry the dregs of society around, it’s good to see you have standards. New subscriber here 👍🏻
Aye. Buses don't discriminate, they only terminate. If they don't want the bus to terminate, they shall just tap card, take a seat. Mouthing and cussing at the driver, not accepted.
But not always the dregs of society. My old mum used the bus every day and never caused any trouble.
@@allwrighty100 We talk about the 5% of public to which your mom doesn't belong.
When the passenger knocked on the door the bus driver didn't let the passenger enter when I am the bus driver I will let the passenger enter especially when they knock on the door
@@kananram7476 Make sure that you don't get seen by TFL or your Managers, because they will fire you, as this is against the rules to open the door second time after you have indicated departure.
You did a great job here. Not a bus driver, but I wholeheartedly respect how you stood your ground against that person. Is it an inconvenience for the other passengers? Yes. But that's a small trade-off for preventing a potentially dangerous situation that could arise, and you protected all of them. If I was ever on a bus that this happened on it, I'd be frustrated, and I'd definitely contact the company for a refund if I felt it was necessary - but I would be in full support of the driver, as they have done absolutely nothing wrong in the situation.
No need for a refund in this case, this is London so you can tap on another bus within 62 minutes and it will be free.
Use to be a bus driver for Manchester, and we always had idiots doing the same trick. Causes so many problems for you and the passengers. 20 years in the game and is so stressful. I'm an hgv driver and love my own space now.
They do respect the HGV :D . For me it doesn't change anything that passengers are idiots. I changed the area. Now this are is slowly worked by Somalian drivers mostly. The passengers can enjoy the result of their actions.
BREXIT was the best thing. Now there are no more drivers and the bus companies are already scraping the barrel, for what is left. Licenses are given mostly and accidents are getting higher.
Payday is coming.
Manchester buses are the worst 🥵
Same story for my dad. No pressure as a HGV driver. Personal space and not as much of a hurry to get to the next stop.
This is why There needs to be security on buses And the security guard can press a panic mode to send police
The rule is "If you have closed the doors and your indicator is ON for safety reasons, you must not open them again." That is, because you may have moved the bus too far away from the curb for safe boarding. The hand break may not be engaged and a person can fall under the front wheel if the bus moves. There are multiple safety systems in place to make boarding the bus safe, but they are in place only during specific circumstances. Not to mention that a bus that can't make his mind if he is leaving the bus stop or staying there will cause BIG discomfort to other road users.
The person that knocked on the front door, as I was departing broke a minor rule by knocking on the door. When he opened the front door from outside by operating the emergency door release, and boarded the bus without the driver's consent and yes, to board the bus you need the driver's consent. The rule is something like "When you stop at the bus stop, open the doors only after you have looked at the people outside and you have decided, they are safe to be on the bus." It's important to say, that we as drivers aren't allowed to ask people to leave the bus, we must call the police. However we can refuse to drive, this is what I did.
The moment he opened the door, the correct action was to request immediate police response, stop at the next bus stop and inform the passengers that we are waiting for the police to arrive. This will prevent escalation on the situation. However it was peak hour, so the police arrival will have been long after he was gone from the bus, and that will waste tax payer money and the police officers, have more important things to do, than deal with disrespectful people.
However when a passenger started shouting at me, the first time I immobilized the bus, I realized that there is now a second person, that is disrespectful towards me and my judgement as a driver. If they aren't okay with my decisions as a driver, they have no place on the bus that I am driving. So I decided to empty the whole bus, because I don't want to have people that are disrespectful and to show them, that if I as driver, make a request that is reasonable, it will be done or the bus wont move (especially when safety is concerned).
I handled the situation poorly, but the safety of the passengers is my primary concern.
End of the day, the guy with the big mouth that was yapping, accomplished nothing, the guy that boarded bus accomplished nothing, and the other one that was telling me to get him home, also accomplished nothing. All of this, because they decided to ignore my request and start arguing with the person that is driving (me).
EDIT: Also Red Busses aren't TFL buses and the drivers are contractors, they don't work for TFL. The people that pay for tickets, think, they pay the salary of the driver and own the bus. They own nothing and don't pay the driver's salary. They are allowed on the bus, not because they pay, but because the driver allowed them to be there. The TFL however can fine them if they are found to have no valid ticket, since TFL rules apply to buses as well as the company owning them, having another set of rules. It's very complicated system.
fella if you want to be fired this is exactly what your doing, I've being a driver for half of my life and i've experienced shit like this before
Best leave the job from your reply you can't just self terminate the bus and be angry that people want to get home ," people pay for tickets and think they own the bus" what do you expect 😂 they are paying for a service , what the guy done was wrong but you should of pulled him up on it instead and TFL pay your company to provide a service you shouldn't be driving company should sack you wasting police time and TFL time
@@kojo8770 yeah true
its not that complicated, all the red busses are contracted by tfl, set out for competitive tender and companies like abellio, go ahead, arriva etc, compete for the contracts.
I'm not a bus driver, but you yourself pointed out that you were supposed to drive to the next bus stop, not to stop in the middle of an intersection and put everyone on the road at risk. And I'm sorry but saying that everyone needs to get off the bus because everyone treats you with disrespect is a bit far fetched. That second person wasn't even insulting you personally, they said they want just want to get home presumably after a long day at work. I'd be more worried about your job than your life.
As a train guard many of us face very similar situations, so this is a very interesting insight to have. I fully stand behind your decision. Had someone “egress” (green handle on UK trains that forces the train into a stop and opens the adjacent door) the other day and while he did just run off, I had no problem in keeping the train stationary until I was fully certain the door was locked and the train was safe to depart, even if it took a while to do so. Safety comes first.
If I am a train guard I don't think I will be able to make any judgement calls: So many people inside the train. Limited number of tracks can delay the whole service or create danger if the train stay stationary. It's a intercity service. It's a much more severe situation, because of the scale of it and the knock on effects it can have on the whole service.
On the bus I know the next bus stop is within 2-8 minutes walk and the next service is 6-12 minutes away and it can easy go around me.
The people that realized why I stopped the bus, good to know people like that are within our society.
The people that started arguing, we don't need antisocial behavior supporters and their inflated ego to enable and embolden the offenders.
I live in the US and the emergency valve is in the bus. You can not access it outside. This will release the air once turned and will allow the doors to open. No one when I was working security on the bus tired to open them.
In the UK, that's how people get inside the bus when it's stopped at red lights. The drivers do nothing. I will not comment any further, as if people know why drivers do nothing about passengers operating the emergency door controls, they will start hating the bus drivers.
I don't think like most drivers and I will do my best to teach passengers better. They don't like it, but I don't like passengers getting hurt or killed.
Do you ever finish a journey fella 😂😂your manager must love you
the driver seems to be a very complicated eastern european
@@HACKERHITMARKER333 lmao ikr
lmao
Essentially true, but no need to bring someone's origins into this. I'm from a country which many consider easter-european and to be honest, I had worse experiences with the bus drivers in the uk than back home.
Huge victim complex😂
Hurts to watch
@@matejblaha4659 probably because the UK bus drivers you met are... guess what... Eastern Europeans
8:06. As a busdriver I would have never opened my cab in that situation. There is the possibility that other people could et agressive. Furthermore when the guy at the end started yelling I would have pressed, on what our system is, the prioriy call button for assistance.
Driver was totally correct. He's follwed procedure correctly.
Lol. No he didn't
@@theghostpope5094 Yes he did a passenger illegally entered the bus at a non designated stop. It's the drivers judgement if he believes the safety of passengers or the bus to end the journey. You can't have people jumping on the bus at traffic lights.
@@Rivelino824 lol it's not a law so it's not illegal. But yes soon as a driver has moved from the bus stop he shouldn't stop to then pick up anyone else. NOTHING in the drivers red handbook says act like a female and refuse to drive just because someone pushed the emergency open button. He gained nothing with whatever point he was trying to prove. And I know for 100% once they complain the manager would not of took his side because he stopped at a junction traffic light blocking traffic.. All because of that. Childish women behaviour. A grown man don't need to act like that
He ended the journey at the next bus stop
Tell those filthy passengers to buy a car. Or tell TFL to pay bus drivers minimum £50,000 a year. This type of job is too low pay for the shit you have to deal with every day
I quit the whole London Buses industry. As long as it's private and I have clueless donkeys for managers I wont do any work for it. Passengers can now enjoy the services of the drivers that are better fit than me for the job :D, as well as enjoy all the offenders and lawless buses.
BTW - passengers who touch in on a bus can touch into any bus within 90 minutes - so if anyone argues about ticket transfers they can just be advised to take the next service.
Yup, almost certainly gonna be another bus going the same route in very short time, and this is Ealing broadway so there are probably loads of similar or overlapping routes he could have taken to get to his destination without waiting hardly at all... the guy probably had tunnel vision after feeling personally offended by this one bus. People are very fragile..
These guy that borded it looks like he clearly doesn’t know what a bus stop is
I agree with this drive on te simple basis that people can’t just do exactly what they want, how they want or when they want especially when other people are involved/ have a say or as in this case, a responsibility.
I love your accent. I respect you for standing your ground. That man was so arrogant.
They don't realize it, but the drivers are the people in charge on the bus. Even if the police gets involved, they will remove people from the bus without asking the driver a question, because the bus is private property and the public is trespassing if the driver tells them the bus is no longer in service.
Well done. Good video of life as a bus Driver.
Thing that concerns me as an ex prison officer. The guy in the black coat gobbing off is wearing a HMP Prison jacket.
I also understand your frustrations with the moron who got on at lights. Police wont respond as theres no current or further risk.
Best thing to have done is park at the next bus stop , switch engine off and have a breather.
So thats why he was probably so vocal with his nonsense. Haha
Well done my friend. Know one knows what we have to go through when driving these Buses around London 🙏🏾👍🏾
Only you can put value on your work. Don't let no one disrespect you or treat you badly. There are rules that protect you as driver.
Respect
Know one knows aye?
In Australia, if you tell the driver you can't afford a ticket, they still let you on the bus.
If passengers don't pay for ticket that's not an issue for the driver to solve on London red buses
Why should we get verbally abused because someone wants to ponce £1.75?
Drivers get assaulted daily, i'm not getting assaulted for £1.75, sorry.
There's TFL revenue protection that deals with that, not me. I drive.
@@jjmmjj9999 no one cares about tickets. The offender did pay his ticket when he entered.
When they punch you and break your nouse, there is nothing stopping them to break your spine next.
Anything that affects you and you dont address just makes you a lazy person with low standards.
@@Not-a-Cockroach i agree.. but them not paying for a ticket doesn't affect me.
I still get paid the same whether it's a full bus of people that paid, or an empty bus
that's picked no one up all night
The only people affected by people not paying is TFL themselves
@@jjmmjj9999 Well fare evasion is not your responsibility, all you need to do is send a notice, before you leave the bus stop.
I believe then the iBus must log it on the system, but a lot of people say that they never do it, so it's no point to even mark Fare Evasion.... I still do it through :D
It is unfair for the paying passengers to have to find another way home or wait until another bus comes doing the route. But I do understand why you would want him off the bus because God knows what that guy is willing to do. I probably would not have completely terminated in the middle of the road, though, because it could cause issues. So I would have just kept on going until the next stop and then terminated like you did in the end.
Driver was well within his rights to react this way. A member of the public using the emergency door button is no different to someone pulling the emergency cord on a train. Its there for emergencies only not because you couldnt be arsed to check the timetable or stick your hand out when it approached.
When terminators get to sensitive
Hi what body cam are you wearing
For all the people who don't understand the response: This video shows a single instance of this happening.
Now imagine that this is your job, and that you have to deal with obnoxious people who think the world revolves around them instead of the person getting them safe to where they need to go the whole day long, and think that this is the 5th time something like this happens.
You decided to let it go 4 times, but at the 5th time you are done with doing that.
It's the same with some people boarding a bus without a ticket and it being obvious they are just trying the driver out to see if he will carry them. A bus driver might ignore it a couple of times, no matter how much it is dishonest to the rest of the people who do pay, but then another one on their shift tries the same stuff, and the driver is done with it and tells them to buy a ticket or leave the bus.
In my area, when there is someone who does this with the obvious intent of simply not wanting to pay, it can happen that upon someone not making a fuss and leaving the bus, but the driver noticing that they tried this before, informing all other drivers what bus stop it is that they have to watch out for "because there's someone without a ticket there trying to get on."
And if you still don't get it. Imagine if some colleague of you at the work that you do keeps pulling the fire-alarm during the day. First time you might feel like you normally feel around a false-alarm situation, second time might also not cause much of a stir, but when it keeps happening during your shift, you are getting pretty riled up and probably would want to at least mention something to said colleague.
But if the rules do not allow such a thing because it should come from the people higher up that you can't reach easily, what would you do? Knowing it'll lead to a new evacuation at some point during the day? Stay at home at some point?
Yes?
Ok. Now understand the perspective of the bus driver for terminating the service?
By the way, when I once missed a bus I needed to have and knew the route, I decided to run my ass off between several stops knowing that the U-shaped part of the route that I was cutting off straight through towards one of the next stops would hopefully save me enough time (which it did).
Missed the bus? Wait for the next one or just advance to the next one walking... it's not that difficult, and for once I am seeing a reasonably generous area for pedestrians.
How annoying for the other tens of totally innocent passengers. He didn’t hurt you... he used a bleeding emergency button that didn’t harm a soul. I’m glad London has frequent bus service because down here in Kent I’d be really pissed off if a driver decided to terminate and I had to wait in the cold because of one passenger, but then I still have rage from taking the school bus and sitting at bus stops waiting for annoying kids to admit they were the one to press the bell 46 times over, I’m glad I can drive now... car or train any day if it means I can avoid a bus.
I quite agree with the other passengers... terminating a whole bus because one person opened a door at traffic lights *and payed for a ticket*
Until someone gets on with a gun then you also start bleating at the driver for allowing it. How convenient for you,
There is an implied contract when you step on to the bus. Read the terms and argue it in court but stop blaming the driver.
@@ef7480 there are bylaws which it is a crime to breach, that the guy who let himself on the bus broke. The other passengers didn’t do a thing wrong though. Stop and call the police to remove him, don’t kick everyone off. Are you also implying that someone in London would get on a bus with a gun with the intent to kill everyone on the bus, and also if that person did get on that we should consider that the same level of emergency as someone operating the door when not at the stop?
@@tobeytransport2802 I am the driver and as such I decide how much I will escalate the situation. It's not my job to entertain or be a servant. My job is to serve bus stops and let people in and out of the bus safely when possible. Someone boarding the bus when not stopped at a bus stop is not part of my job. Unless you are willing to pay me I wont do it.
At this point the driver shortage in the UK is getting very bad and transport companies are scraping the barrel for whatever drivers are left in the country.
Good for you having your own transport. I hope everyone do the same, so the whole country get grid locked.
What a waste of time this is 🤦
The drivers not driving the bus. So get off the bus and get the next one. Simples.
Man trying to do he's job the way he was told in he's training. JUST THE UK PUBLIC WONT LET HIM. That's why a lot of us don't do the job anymore 🙃
Stop the buses. People are just shit nowadays. Agree with you dude
Wow, is this an everyday occurrence in London? I am also a bus driver myself and I thought that things sometimes get badly here in Belgium. But when I see this. I also don't understand how you can open the door from the outside of your buses so easily. For us it's a button at the bottom of the doors, people cant reach it so easily.
Unfortunately, respect for drivers has deteriorated tremendously recently.
I wish you many safe miles colleague 😉
The button is located at same height as any normal button to open the doors (train doors or call elevator height), except it have plastic cover that you must lift. The plastic cover is there to prevent people from using it by accident :D
Ooh ok, still anoying they can lift the plastic to open the doors while you are in the middle of the road.
You handled good.
Can i ask, i'm very curious how the job is in orher country's but, how long is a shift? Here it depends every day but not more than 10hours.
Minimum 10 hours. Employers do everything possible to not pay overtime. Management don't care about company rules, and work by their own rules. The last time our union rep reminded them this, they suspended him for 3 months, without giving a reason.
London is the most chaotic place
I am your new subscriber
I love it when people turn up late for a bus that's leaving and expect it to stop, imagine if somebody did that at EVERY stop you'd be his behind on no time.
The other thing that makes laugh is at 10:52 when you hear the old "we've/ I've been working all day", the last time somebody said that to me (as they missed their stop, due to not ringing the bell so i had to go to the next stop) I replied "what do you think I'm doing right now?, this isn't my hobby. I'm at work being moaned at by somebody because they didn't do the correct thing".
Once a bus has indicated and began the procedure to pull out, you're not meant to pull back in and reopen the doors, that's the rule.
The moment the indicator for leaving the bus stop is ON you are part of traffic.
London is all messed up, if you happen to travel on Oxford Circus, this is a daily occurrence in peak time.
TFL is tightening standards, it will take time, but on new buses you can no longer open the doors and if you press the button, you will disable the bus. Then the police will have a chat with the person asking why he disabled a public transport vehicle owned by private company.
I hate how the british population always escalates a situation. The bus driver terminated the trip (Which he is fully able to do to), then the passengers start playing the "What if..." game. Pathetic
Well done.
i dont agree with the comments blaming driver cos 1its not drivers fault and 2 its there bus vice versa plus if they wanna terminate its down to them there the one in charge of the bleeding bus mr gobby cant talk cos bus drivers are also people doing there job
If I was a normal passenger on the bus, I would have been pissed. However it would be directed at the hooligan. Bus drivers was good here. They take so much shit already.
When you see a super market employee been treated badly at their work place, you must be pissed at the person who is treating them badly. Same goes for buses. It's just a work place.
@Not-a-Cockroach exactly! Good on you for standing your ground! I've taken the bus 7+ years only recently got a car. I know how hard you guys work, and the amount of shit you take
What route was this
E7.
10:40 This is ridiculous! Absolutely Ridiculous 🗣️🎩🫖
This buss driver annoys me i can see why some passengers are annoyed by him
Does he? Do you know where the annoyed people travel? They don't.
Unfortunately being annoying does not violate tfl rules
@@trainradioz1303 Yea the TFL don't drive the bus.
20 years ago people got on the buses whenever they wanted during slow traffic through the open rear door. Mate I'd be hurtling insults if you caused me to be late over this petty bs.
You will be prosecuted as this is 20 years later. 🤡
But you are right. 20 years ago I will be able to sort you out, now I will be prosecuted for assault
Jesus christ bus driving is a different ball game in london, its nothing like this in Sheffield, if i had someone do that id tell them to get tf off
If the rules of the metropolitan bus service say that you cannot board a bus outside the bus stop, you are right.
Although before calling the police at the beginning you could have told them.
No the rule doesn’t say that you can open doors where it is safe
@@HACKERHITMARKER333 This bus driver make us look bad, taking bus drivers to the gutter. We are supposed to to be Professional
And you’re telling him to get off in the middle of main road traffic? Could have not stoped in the main road.. stop at the next stop and tell him off…
Dude hear me out. He did nothing wrong he was just following the rules. He's the driver and it's his own decision. He does not feel safe driving with dangerous passengers. It's how the rule works. British rules are too confusing.
@@NeonNinjaKidX2lol I understand that, but stopping in the middle of the road is not the way to go unfortunately, just stop at the next stop and deal with him
@@NeonNinjaKidX2lol this driver is an idiot anyway I can tell by his other videos
@@WarwickshireTransport thats what I did exactly. The first time I immobilised thr bus with doors opened was because UK terrorist attack status is on high alert. If I get someone coming on the bus with intention to harm others, I must give the passangers every opportunity to escape safely.
Then yes. I closed the doors once I was sure there is no danger to passangers, just person that is disrespectful and I delt with it on the next stop. Because there were multiple people that were talking to me, which is not allowed unles bus is at a bus stop, people had to go out.
@@NeonNinjaKidX2lolI'm not sure that once the passenger had boarded that he was 'dangerous'.
Dangerous in what way, exactly?
It’s the drivers right to terminate the bus service if he doesn’t feel safe driving.
sorry about t
hese passengers bro
I didn't get it.. What's happened? Why doors opened on the traffic light? Can they be opened by any person at any moment?
I was wondering the same. That does seem to be the case, like the bus card opens the door automatically. No need to mention how unsafe and a disregard for passenger security this is.
There is an emergency button on the outside of the door, if you press it, the doors open
@@Hello-nd9xo wow. Then this person is really bad...
That is stuff is very insecure to allow open the doors like that.. I just really like the sound of the motor 😂
Every new bus is manufactured like this on purpose, to allow the doors be opened in case of EMERGENCIES only, thats the purpose of the button. Its also similar to any other form of public transport.
0:43 the npc’s start to enter the bus lol
I blurred them
@@Not-a-Cockroachwhy?
@@NeonNinjaKidX2lol There is no point to show their faces. They were simply at the wrong place at the wrong time and ended up in that video. They aren't involved in any way.
And we wonder how this country is so screwed !!! Why is this guy even interacting with the public get another job bruv !
Nope this country is screwed because people do what they want and when with no respect for authority. Can you do this at an airport, and tell the pilot to "just fly the plane"? No instead you'd be escorted out with a semi-auto rifle pointed at your back. But when it's a bus for some reason we can do what we want? Double standard.
Dno why ppl from comments talk like they have walked a day in our shoes. Not everyone is good at ignoring, especially when you have to deal with spitters, racists, drama queens, and just general abusive ppl. All because for some reason, bus passengers think they have this massive right in life that they can never be wrong.
Its like they say things on purpose to push buttons or exaggerate the situation, so it makes it difficult to not “interact”.
I personally would not be impressed if someone pressed open my doors and got on like that either, so why should this driver have to “get another job” 🤨
Can the doors be opened from the outside at a traffic light?
Yes with an emergency button on the outside of the door
@@Hello-nd9xo There is an emergenc button on you busses? In which town is this, because I never saw that on a european bus
@@BenBensen293this is filmed in London
@@Hello-nd9xo Ah so the only European, not so european, not anymore european country 😂
@@BenBensen293 all the buses have that button. ;)
The natives are getting restless 😂😂
Did he press the emergency button to come in? 😂 I had one idiot done that on my bus and I threw him out
Drivers Word is final
Seems like this guy likes to terminate very fast his buses.
Yes, you are right, passenger caused your door to be in that unsafe position.
But "i dont feel safe" because the passenger got there? Ridiculous!
Yea, very silly. He could have just called the police, even though it would take a few minutes. It sounds like he didn't want to work anymore and took what happened as an excuse.
@@User-jr7vf look at his other videos, seems like he doesnt like a lot working, seems to love terminating his services. very silly 🤣
@@36magic12 Buses don't discriminate, they only terminate.
@@Not-a-CockroachAnd buses short peoples travel times, not make them lose it 😊
@@36magic12 To be honest I am doing dynamic risk assessment. Just because of my background I can read body language and spot dangerous people very fast.
When I see an issue, it must be corrected as I am the person in charge of the bus.
If I deem the issue to be solvable within 3 minutes, I solve it without giving any notice to the passengers.
If it will take more than 3 minutes, I terminate the bus, so they can arrange other way of transport as soon as possible.
If there is a chance for things to escalate, the police is called. These videos I will not post on RUclips as minors may see them on their parent's devices.
I would not Live in London for all the Money in the World
I think he had an E200MMC
Dart?
@@NeonNinjaKidX2lol they have wipers in the middle of the window
@@buseswithharvey9663 oh yeah
Presumably Stagecoach Alexander Dennis Enviro 200 MMC
@@mrdevbai aye
Hi U are right driver
Why guy came in middle of road
At around 8:00, I understand you but why did you have to open the front door?
You can hear the alarm going on for the door been open from the OUTSIDE of the bus.
@@Not-a-CockroachOk
Well done to the bus driver and that passenger complaining should shut up and get on with his day
This is London ?
This video has location tag.
@@Not-a-Cockroach Thank you. I didn’t see.
Bus driver just sits therw blocking a juction
This is bus in service. It can block any junction at any time for any reason. There arent any consequences for me.
Block the traffic lights then terminate the route and put everyone else out because of one person. TWAT. Year's ago bus drivers would have opened the doors at a bus stop if someone ran up to the bus. Different generation though.
Lucky for me, your opinion on the subject doesn't matter, to TFL or my company.
@@Not-a-Cockroach And there lies the problem with this country today because of certain people-Like you- who operate such services.
Where is it?
Ealing Broadway
Obviously, you made the right decision and these people suck talking to you like that, but as a small possible improvement for you, your communication wasn't helping either. You used technical terms and gave a rather exact explanation of why you stopped. The people entering the bus for example, just tell them the bus isn't going because of an emergency. Simplify your language, most people are morons or have no idea about your job. Think of it like talking to 5 year olds.
Pitiful how you aren't allowed to kick passengers off your bus. Very unfair. At least in London drivers have screens dividing the driver from irate customers because in New Zealand it is very rare to see these installed. 2 out of 1,000 in the crime cities.
With the Bus Company i worked for that Guy would be fired in no time xD
I will love to be fired for following rules and having it on video. I will buy a new house. I hope there are more people like you in management.
@@Not-a-Cockroach He's talking crap lol No one can fire you for refusing to drive. At best they can give you a PAID re-training for customer service but it was handled fine here.
You wont get sacked for this, but in one of my situations, my followers snitched on me for not moving and forcing ppl to get the bus behind, resulting me getting called to the office👀
@@ace-paidinfull5240 You are not allowed to ask people to leave the bus. Passengers can stay on the bus and there is nothing you can do. If they do that you call the police to remove them.
If you are instructed by the controller or any other authority, then you can "advise" them to move to a different bus.
Always have a valid reason for your actions. If your managers don't support you when passengers break the rules, then you got the wrong employer. Speak with the union rep to come with you on the meeting next time.
Hes got his mirrors in that dumb position they tell us not to do..
I notice from my little time at abellio that drivers are obsessed with that nonsense 🤷🏽♂️
There is no regulation against it. You as a driver must feel comfortable while driving and must do the changes to make your driving safe.
If they can prove the accident is, because of the changes you will get fired. My mirrors don't cover the front wheel arch and I am liable for it. I compensate for it by checking my mirrors often and having good situational awareness.
@@Not-a-Cockroach i have heard this argument before which its valid, but my thing is, when i started driving in 2019, why did they go out their way to tell me that if the people who do random checks ever see that on our bus, we could be fired?
Pg9 i think its called?
And on that topic, why did they tell us if anything is on the dash like food or bags etc, its not a good thing, and lastly the most famous one around London… THE HIGH VIS VEST! The controller the other day on rail replacement told me to take it off and im like, your fighting a war that will never end, we all get told not to drive with it, but wherever you go, everyone is still doing it, so why is it even a rule🤷🏽♂️😅
all your videos are pretty petty bro, these people dont seem to be malicious at all
i mean although this guy is really petty overall
this time he was right because to open a door like that you need to press the emergency open button which is well, for emergency only
so this time he really was right
Oh I see, I didn't know that! But yeah for the rest they're just extreme overreactions that piss off everyone else on the bus who didn't do anything wrong.
Argue that with TfL, not their employees who follow their rules.
You don't bend the rules by deciding whether these people seem to be malicious. You follow the rules just like what this guy did.
@@trainradioz1303 happy new years to you too, a LOT of things are not as black and white as that and you know it, just going through a single day of your life probably 20+ minor rules are broken because people know they don’t need to apply
I dont care what the rule book says, the polite thing to do is let the guy on. You were still at the stop and would have avoided ruining everybody elses evening by letting the man on. It is not prohibited to talk to bus drivers. You should get a different job.
Never be polite towards people that disrespect you. That's how you create society where people with complete disregard for the wellbeing of others go around doing bad stuff.
See it. Say it. Sort it.
If you don't care what the rulebook says and you break the rules you're more likely to get fired
I don’t fully understand what has happened from what I can grasp from this video is that a person came on the bus when it wasn’t at a stop and now apparently he’s bad? What how does that make any sense he didn’t break an entry to get on the doors just opens… I know it’s London so maybe that’s the reason but idk…
but also how did the doors just open by themselves? I mean again I don’t know how it works in London but around the uk the bus only opens the door when the driver opens them manually… meaning if it worked the same he opened the door in the middle of the road which I sware is against the code of the road and bus? But idk it seems abit over the top due to the guy not showing any traits of aggression but
tbf to the guy driving the bus you can never be too safe in London so executed well!
The beeping sound you hear as the passenger enters the bus is an alarm. When an alarm is activated, the passenger obviously gained entry by improper means.
i cant believe people enter the bus when its leaving! 1:30
I think bus drivers have a lot of ego, and less communication skills - You could have continued driving to a safe stop, called the person over and explained why it’s dangerous to open the doors. It is not fair that one driver can interrupt an entire route because of one person who walked on the bus which is not their fault.
Why is a driver doing a job if they feel threatened by a guy who they refused to pick up at a bus stop, he just wanted to terminate the bus and go home early. It is people like this driver who make London a difficult place to live, he has opportunities in the UK that he would not have had if he was back home in his country.
People should appreciate that we are all here in the UK as migrants together, we need to work with each other not against each other; wasting each others time and calling the Police wasting public money and taking them away from actual serious crimes.
TFL Should make leaflets as to why you should not use the emergency button or an audio announcement to educate and inform; you can’t just expect people to be dangerous and violent because they used an easy accessible button.
This is why I don’t take Bus Public Transportation in London, I much rather travel by Tube; this wouldn’t happen on the Underground.
i will not bother to reply to your points as the description covers all of your points, you just haven't bothered to read it.
too right iv just quit my job as a bus driver you played it well i couldnt be that calm
Bus drivers in London are some of the most insufferable people. Put down the rulebook for once and be a decent person. I sincerely hope you got fired for this.
"Put down the rulebook for once and be a decent person." this sums up the problems of today society ahaha
@@Not-a-Cockroach No, you sum up the problem. Too many jobsworths, not enough people looking out for one another. Nice job filtering out comments BTW, must be proud of yourself
@@bensdream Anything I dislike in my life I always attempt to fix it or remove it. If I cannot fix it or remove it, then I just move away from it. Changed 3 countries, over 30 jobs and I am still barely 30. Life is not supposed to be difficult or nasty, because of people that don't care that their actions will make the life of somebody more difficult.
All this passenger had to do was wait 10 minutes for the next bus, take responsibility and be a man about being late for the bus, instead of acting like a child.
At the end of the day I don't remember any of these people, because I removed them and didn't had to deal with them. This is how I live my life, I remove or move the bad.
@@Not-a-Cockroach Sounds like the problem is you and not your surroundings if you hate everything that much. All you had to do was be a decent person and firm it, but you had to make everyone's life 100x more difficult than it had to be. Think you need to go off and reflect.
@@bensdream "Sounds like the problem is you" As I said in a video, you need to use your eyes and brain to see what things look like, Sound is unable to give you all the vital information.
"if you hate everything that much" I am not capable of hate and this is the first thing You think about. It must be big part of your own life and your identity to be the first thing you bring in your comment.
"All you had to do was be a decent person" You have no concept of what a decent person is, for the simple reason that you mention hate and attempted to project your own identity on me.
"Think you need to go off and reflect." unlike you I am not a mirror to reflect the poor qualities you have into others. This is something you and the people in this video do. No amount of reflection, words, abuse will change the fact that "All you had to do was be a decent person and firm it".
My identity is much stronger than most people. I have studied English in a monastery and was thought about virtues that most people today don't even understand, let alone have as part of their life and identity.
Live forever with the hate that you see in others, as you don't understand that this hate is inside you and is what prevents you from becoming better human.
This is the problem in the uk. Everyone feels entitled. Whether it be the driver or the passenger.
You can’t win.
The passengers decided to cuss at me instead of speak to the person and ask him to do as the driver says. If you don't support the driver, don't expect him to support you.
If you cuss at me thinking that I as bus driver am joking, then you have no place on the vehicle I drive.
@@Not-a-Cockroach I understand what you’re saying, however, there are others on your bus who through no fault of their own have to suffer the consequences of the service being terminated.
Surely, you could ask the passenger at fault to leave the bus, should they not, you call for assistance. If in that case, other passengers want to leave and catch the next bus, then so be it. You have to understand in the job you do you will get passengers like this.
I feel your actions were a little excessive but maybe right in your eyes. As a third party, I do feel you could have gone about things a little differently.
Disnt even ask that guy to leave even thought making people mad😊
He wouldn’t of left the bus cause he paid already
This driver is so aggressively speaking to the other passengers this driver needs to receive training on customer service
You don't know what aggression is.
you're the type of person that gets 'aggressive' mixed up with 'assertive'...
@@ef7480 I didn't do anything other than refuse to drive, refuse to provide my details as I am not public servant. Explain which part of not doing something is aggressive?
On other hand you are the kind of person that can't even point what is the aggressive part of a video that is right in front of his eyes, because you are in denial. Making sure the rules are applied is not aggression.
Speak with TFL about it they will explain to you what to do with your opinion.
@@Not-a-Cockroach you did the right thing if a passenger just lets themselves on then you have every right to refuse service he could have done anything to you!! Good on you 👍
!Agreed!
if you think this is a valid reason to terminate, why work in london?
E7 to Ruislip
btw your accent is just like my friends
😄
I quit the route, you wont see me there. Having the homeless people on the bus without tickets and the children that behave like they haven't been out for few weeks was the limit. Having these people on Ealing, that think they are entitled was too much. Some of the experienced drivers already quit the route/company, so we are letting the youth to take care of the transport of the people around Greenford and Ealing. Best of luck to all of them. No one will miss us anyway.
@@Not-a-Cockroach Oh ok but I take the 282 Which is very annoying where school students always vape and wont tap in
I dont care if they travel or take that route but i dont feel safe on the bus when someone vapes
But you can try the route 331 on metroline or H11 on london ratp sovereign where on these bus routes people are not violent
Is that vehicle e200mmc
Yes.
And I thought driving a bus in the United States was difficult...remind me to never ride the bus in the UK.
This is your reminder to never ride the bus in the UK
Just don’t go to the UK period. Been twice (second time on a daylong layover, so not by choice) It’s a country filled with nonsense at every corner. Would not recommend visiting ever, not just riding a bus there. It’s an utterly stupid place
@@SFbayArea94121what kind of nonsense did you witness?
@@SFbayArea94121how about stop spreading nonsense misinformation. Unless you can cite examples and actual evidence then its nothing but hearsay. Better yet, please just dont return.
Correction, 'ride the bus in London'
this guy gets angry sooo much
How you reached that conclusion?
I love this guy's accent haha!
The 'African' thinks he is 'Mugabe' in 'Africa' kicking the farmers out..
Why are the people moaning not moaning at the man that did it and disrupted the service
People cant see past their nose. They cant see or decide anything.
Welcome to the society, where you own nothing and you are happy.
Was the door open for the guy to on in first place?
As a driver myself, are we allowed to wear these things or what🤷🏽♂️
I cannot give you advice on the subject as you may get fired if you get it wrong.
I am giving you my understanding on the subject:
Body cameras aren't CCTV. Body camera where owned by an individual doesn't need to follow the Data Protection Act (Obviously misusing the footage can be prosecuted). When driving you must have two hands on the wheel and not use any electronic devices. The body camera is attached to your body and as long as you don't handle/use it while driving there is not a problem. The moment you touch it while driving you can be fired.
10:47 these passengers that chat endless shit oh how i dont miss driving in london, however i shall be back very soon, but i need to try and ignore shit like this which has been unsuccessful in the past 👀
I have background is security and my grandfather was in secret services. I can read people and know how to handle them. Obviously if shit hits the fan you must be ready for it. Remember that if you can't escalate enough, the situation will get dangerous very quickly.
You will notice I called code blue, between the two bus stops as I knew there is more than 1 person against me and passengers will not support me in any way in that situation. I always plan ahead, before I do anything.
@@Not-a-Cockroach fair enough, this is a respectable answer
Bro terminated the bus just cus of 1 person?!?!?!?!! That guy is a chad for telling the bus driver to call the police, I mean, he's right. If you feel threatened, call the police. Just because 1 person boards on a red light shouldn't make u scared a terminate the service, when many people need to get home. I mean the bus driver wouldn't wanna that to happen to him, he wouldn't wanna stay in the cold waiting 10 - 15 mins for the next bus just cus of this stupid reason. Bus driver should have just picked up the person in the first place.💀🤡
Rules > you
1. Is the threat "imminent, likely, possible etc.
2. With the experience I have I can make a call if the situation will resolve by my actions or police will have to force it.
3. Code Blue and Code Red can be used to call the police, ambulance etc.
The service returned to normal line of route once the offender was no longer on board.
Rules > You and the other passengers.
Me > You and the other passengers.
If I say the bus is not moving and is terminating there is nothing that will change this. I am the only person that carries out the final decision.
@@Not-a-Cockroach Bro, so you're telling me, for example, let's say someone boarded your bus the way this guy did. He pointed a gun at you, and he *refuses* to leave the bus, and it's not a code blue blue, nor a code red. You won't call the police? Nah, you can play victim as much as you like. You shouldn't have had to make ppl miss their bus on that stop, just because you feel unsafe. If you feel unsafe, call the fucking police, you're not obligated to follow any fucking rule or code, you're safety comes first, but you shouldn't say your decision in final just because you're the driver. So what if you're the driver, what does that make you, a king? Nope. You should also take care of the passengers, besides the "threat" you're scared of just because he didn't enter at the bus stop, already left the bus, you should have let the others on board stay on board, you didn't need to kick em out because of 1 person because they didn't do anything. That's why you should have just called the police, but you don't know why police are there so, your problem. Didn't need to post it on YT, made you look even more foolish😂😂🤡💀
5:49 THE SL8
1:23 why couldn't you let him on the bus?
Negative, get a license learn the rules.
You should be a prison officer, a bouncer or in the military. You use the rules in a resentful way towards your passengers.
💯
Look guys, I found the guy who used the emergency button to enter the bus in the middle of traffic!
bro this job aint for you
do something else