THANK YOU. I purchased a house with first gen hunter Douglas automatic shades and no one knew how to fix the shade because no one has the manual anymore. Not even the local hunter Douglas rep could help me. This video saved me so much money 💰 thank you.
Thanks! Any hints on how to stop the motor from squeaking while powering the shade up and down? We have a power view duolite (room darkening) motorized shade. Thanks for any help!
what if it doesn't pass the point where it was stuck before? Mine will only go down to about 6" above fully closed and won't recalibrate to the fully closed level.
I have the same problem - on 2 blinds in 2 months. When I press the reset button it just unrolls and stays stuck at the bottom. Last time I had to call the sales guy to come fix it, and he took it all apart, jimmied with it and eventually got it working, but wasn't sure how he did it. So now I'm stuck with the same problem and another $250 service call. Please let me know if you resolved it. thanks
when l hold the button, I can hear the motor move back and forth within a split second, but the shade doesn't budge. I don't have a manual, but what would the next troubleshooting step be?
Hi there! Thank you so much for your question! Try unplugging the power source (the battery or transformer), press the motor button 10 times, then reconnect power and try again. Failing that the motor could be defective, but is under warranty!
Will this erase your automations and programmed limits? All I’m trying to do is get my app to recognize the WiFi and battery and a reset was suggested but I don’t want to have to reprogram the shade limits.
Hi there! Thank you for your comment. All HD powerview shades do have a programming button. Some are more difficult to see but we assure you, they exist! Try reviewing your manual in order to determine where the rest button is.
THANK YOU. I purchased a house with first gen hunter Douglas automatic shades and no one knew how to fix the shade because no one has the manual anymore. Not even the local hunter Douglas rep could help me. This video saved me so much money 💰 thank you.
Great advice! worked on my 10 year old Pirouettes! Thanks so much !
Finding that little button was very helpful!
Straight to the point and it worked!
Thank you so much. Worked a charm. Cheers.
Worked great. Thanks!!
Worked! Thank you!
Thanks! Any hints on how to stop the motor from squeaking while powering the shade up and down? We have a power view duolite (room darkening) motorized shade. Thanks for any help!
Ours are 20 ft in the air, what do we do if we can't reach the button even with a ladder. Can it be reprogrammed from the remote?
What does a constant green light mean? Shades work correctly but green light is new and on all night.
what if it doesn't pass the point where it was stuck before? Mine will only go down to about 6" above fully closed and won't recalibrate to the fully closed level.
I have the same problem - on 2 blinds in 2 months. When I press the reset button it just unrolls and stays stuck at the bottom. Last time I had to call the sales guy to come fix it, and he took it all apart, jimmied with it and eventually got it working, but wasn't sure how he did it. So now I'm stuck with the same problem and another $250 service call. Please let me know if you resolved it. thanks
What if there's no button? It's hardwired into house, not battery operated.
when l hold the button, I can hear the motor move back and forth within a split second, but the shade doesn't budge. I don't have a manual, but what would the next troubleshooting step be?
Hi there! Thank you so much for your question! Try unplugging the power source (the battery or transformer), press the motor button 10 times, then reconnect power and try again. Failing that the motor could be defective, but is under warranty!
Good lord .. what a waste of time .. a shade that doesn’t open or close you have to take apart .. curtains it is .. throwing mine out
@@sunshadeswindowfashions what is the “motor button”
Will this erase your automations and programmed limits?
All I’m trying to do is get my app to recognize the WiFi and battery and a reset was suggested but I don’t want to have to reprogram the shade limits.
Hi Brian! Thank you for reaching out. Your automations and programmed limits will not be erased when you reset.
How do you perform a reset if there is no button like you described?
Hi there! Thank you for your comment. All HD powerview shades do have a programming button. Some are more difficult to see but we assure you, they exist! Try reviewing your manual in order to determine where the rest button is.
I have looked everywhere and there is no little reset button on my shades. Tried to reset using the app with no luck.
Well that didn’t work!
It didn't work for me. Nothing, no motor sound nada.
I hate these damn blinds