YOU GOT YOUR FIRST IT JOB, NOW WHAT?

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  • Опубликовано: 1 авг 2024
  • If you're just getting started in IT these 7 steps can not only help you in your current position they can also help you advance to your next position. Good luck to you!
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Комментарии • 81

  • @mmarrinan
    @mmarrinan 2 года назад +29

    1. Ask Questions
    2. Take Notes
    3. Participate in Projects
    4. Discover Your Interests
    5. Create Flexible Goals
    6. Enjoy Your Journey
    7. Update Your Resume

    • @Itcareerquestions
      @Itcareerquestions  2 года назад +3

      This guy is the fucking GOAT right here.

    • @Itcareerquestions
      @Itcareerquestions  2 года назад +2

      Yo, can we get some timestamps though?

    • @mmarrinan
      @mmarrinan 2 года назад +1

      @@Itcareerquestions Hahaha my apologies!

    • @mmarrinan
      @mmarrinan 2 года назад +1

      @@Itcareerquestions I’m starting a new career in IT in a few weeks, moving from the business department to the IT department within my current employer. Your advice helped. You’re the real GOAT!

    • @Itcareerquestions
      @Itcareerquestions  2 года назад +1

      Nah, I love it, those time stamps tho...

  • @NathanWithem
    @NathanWithem 2 года назад +20

    All of these things, plus one thing I did that helped me rapidly progress was I'd always chase my tickets that I'd push up in my notes to see what the actual solution was from the T2/3/Admins, then I'd go home and VM lab it.

  • @Jeffero28
    @Jeffero28 2 года назад +21

    Just started my first IT job on Monday. Level 1 service desk technician at an MSP. I'm loving it so far! Tons of information hitting my eyeballs, like trying to drink from a firehose. Should put down the RUclips and get some sleep 😂
    Just want to say your channel has been a big help for me in my journey so far. And you are so spot-on saying that everyone's path will be different. Thank you for doing what you do!

    • @Itcareerquestions
      @Itcareerquestions  2 года назад +3

      Congratulations and good luck to you!

    • @geraldonunez1183
      @geraldonunez1183 2 года назад

      Congratulations. One question. You had previous experience befo? Any tips you can give me? I'm currently doing the Google certification.

    • @Jeffero28
      @Jeffero28 2 года назад

      @@geraldonunez1183 no experience in I.T.
      I had management and customer service experience in a different field. Also got the Google IT cert and compTIA A+.

  • @gavinpaultech
    @gavinpaultech 2 года назад +7

    Thank you! The video came at the perfect time. After earning A+ and Net+ this year, I start my first IT position as a Help Desk support specialist next week! 😁

  • @austendespain5193
    @austendespain5193 2 года назад +8

    Great tips Zack, you helped me get my first job and I appreciate the hell out of it.
    On #2 aside from taking notes on the environment and what not, taking notes while I’m troubleshooting helps a lot. I have my troubleshooting process written out and take notes alongside that to help me visualize everything (esp. over the phone)
    Love your channel, you’re a great person/mentor!

    • @Itcareerquestions
      @Itcareerquestions  2 года назад +1

      That is definitely great advice as well, thank you!
      I’m happy to have helped in any way, but you’re doing all the hard work! Congrats to you my friend!! Good luck !

  • @dumcommie4298
    @dumcommie4298 Год назад +1

    Starting my first IT job tomorrow 🥺 here we go.

  • @SnappleRyRy89
    @SnappleRyRy89 2 года назад +6

    Wow couldn't have come at a better time. Just got my first IT help desk job 2 weeks ago and its been quite the journey. One thing i'd like to add that ive been doing so far is to show genuine passion in IT as it encourages your employers to want to teach you.
    Told the head asset guy on my 2nd day that I was very interested in learning more about virtualization and he hinted that he'd invite me to shadow/assist in a project hes currently planning regarding thin clients.

  • @Eweyhen
    @Eweyhen 2 года назад +3

    This came at the perfect time because I start my new IT job next Tuesday! Finally left retail!

    • @Itcareerquestions
      @Itcareerquestions  2 года назад

      Heck yeah, congratulations!!! Good luck to you!

    • @money_1239
      @money_1239 Год назад

      What steps did you take to position your self with an entry job ?

  • @nathanielwilliams6367
    @nathanielwilliams6367 2 года назад +2

    Thank you, starting my first IT job in July. Great info.

  • @francisco-id9zg
    @francisco-id9zg 2 года назад +8

    Just in time I have a interview 2mr

  • @tg9460
    @tg9460 2 года назад +1

    Great video and great advise to IT enthusiasts.

  • @cesmora
    @cesmora 2 года назад +1

    I appreciate this! I’m at one year at my help desk job and contemplating what to do next

  • @petecam3949
    @petecam3949 2 года назад

    Great advice. This vid comes out at just the right time because I start my first IT job the end of the month.

  • @rizla3231
    @rizla3231 2 года назад +4

    Look good man. I don't usually comment but you have answered a lot of my questions of what I should do and the steps I should take to progress. I have been working this generalist IT role for 6 months at this non profit and it's just like you said in one of your other videos about some companies paying very little for a large work load. The psychological side is that you feel the constant imposter syndrome. At the same time you have job security, it's very conflicting... I just wanted to thank you for clarifying so much and it means a lot. Keep up the great content(knowledge sharing).

    • @Itcareerquestions
      @Itcareerquestions  2 года назад +1

      I'm happy to have helped! Good luck to you, you've got this!

  • @Mr8aller
    @Mr8aller 2 года назад +1

    Awesome vid. Always love your energy. Just got my first gig crossing over from homeland security. Already started asking about joint network teams and getting on projects once I learn my job duties. Yay 😀 so excited.

  • @jacobpotter7055
    @jacobpotter7055 2 года назад

    Woah, just clicked off of a video of yours from a year ago.. You look much healthier! good job!

  • @kab9729
    @kab9729 2 года назад +7

    I just graduated from high school and chose IT as my major for college. My plan is to get a help desk job asap and climb my way up. My goal currently is to reach network architect because they deal with servers and more hands on. I want to make at least 6 figures..

    • @Itcareerquestions
      @Itcareerquestions  2 года назад

      Congrats! Good luck to you!

    • @kab9729
      @kab9729 2 года назад +1

      @@Itcareerquestions what would you recommend I do after I get into desk help? Do I stay till I get my bachelors?

    • @Itcareerquestions
      @Itcareerquestions  2 года назад

      Cross that road when you get there. A bachelors is NEVER a bad thing to have. Is it needed or required? Not really, unless you want a management or above type of position. Good luck!

    • @NathanWithem
      @NathanWithem 2 года назад

      Start doing IT asap. Get on the student employment help desk, learn everything you can. I have no degree and I'm at 6figs, not in a management role, in a weird niche of IT (Mobile Endpoints) when I started as a T2 Tech at $17/hr in 2019 with a few certs. The certs helped, but werent instrumental in my start, doing IT was and it backed up the knowledge contained in those certs. Zach will blatently tell you that certs, degrees, etc are far less of an employability resource than the ability to talk to people and your willingness to learn, I think.

    • @kab9729
      @kab9729 2 года назад +1

      @@Itcareerquestions I’m dedicated to finish my 4 years of university because I got free ride. Ik it’s easier to get in roles with a degree and pairing that with certain would be good. But idk how long I should stay at desk help and if I should wait to move to a different role after I get my bachelors..

  • @r0gue2dred786
    @r0gue2dred786 2 года назад

    Just as I got my new job perfect timing Zach

  • @destinyplayer4370
    @destinyplayer4370 2 года назад +4

    Your channel helped me get my first cyber security job. Got my job, got Sec+, GCIH,GCIA done and am thinking about CISSP soon. Keep grinding man!!

    • @Itcareerquestions
      @Itcareerquestions  2 года назад +1

      Great work!! Good luck to you and have fun!

    • @Ashanti11190
      @Ashanti11190 2 года назад

      Did you get your job to pay for the GCIH and GCIA certs, I know those certs cost a pretty penny

  • @starray9350
    @starray9350 2 года назад

    very informative video

  • @AS-hy4bp
    @AS-hy4bp 2 года назад +2

    I've almost got my first job
    and this video came in the best time

  • @jackcarraway4707
    @jackcarraway4707 2 года назад +1

    Here's another thing I'd add: make sure you go into every job with an exit plan.

  • @isaiahkaiver1917
    @isaiahkaiver1917 2 года назад +1

    Good timing, I start my first IT job next week

    • @Itcareerquestions
      @Itcareerquestions  2 года назад +1

      Good luck to you!

    • @isaiahkaiver1917
      @isaiahkaiver1917 2 года назад

      @@Itcareerquestions Thanks man! Looking forward to finally getting into this field.

  • @jorgeguijosatellez509
    @jorgeguijosatellez509 2 года назад +1

    I currently trying to get into it but I have no idea where to start

  • @zeke-98-45
    @zeke-98-45 2 года назад +1

    This is me right know, level 1 help desk wish me luck

  • @mmarrinan
    @mmarrinan 2 года назад +1

    1. Ask Questions 0:09
    2. Take Notes 1:22
    3. Participate in Projects 3:18
    4. Discover Your Interests 4:04
    5. Create Flexible Goals 5:27
    6. Enjoy Your Journey 6:39
    7. Update Your Resume 7:22

    • @Itcareerquestions
      @Itcareerquestions  2 года назад

      Haha Michael I was just playing my friend! ❤️❤️

    • @mmarrinan
      @mmarrinan 2 года назад

      @@Itcareerquestions Hahaha

  • @artistmaterial09
    @artistmaterial09 2 года назад +2

    Right now I've been doing an IT Internship at a non-profit, it's been going pretty good and pays well. I've gotten some pretty good experience with Help Desk and inventory management, along with some other MS Office 365 applications which is great. I'm interested in pursuing networking later this year, is it a good idea to look into classes for the CCNA or is it better to self-study? Normally I prefer self-study but apparently I live extremely close to a community college that has its own Cisco Academy so I'm also interested in that.
    Also love the videos, they're always extremely helpful. 😁

    • @Itcareerquestions
      @Itcareerquestions  2 года назад +1

      It's honestly up to you. You can access the Cisco Academy for free as an individual as well. Your college might have some type of program that utilizes Cisco Academy though, they may offer more hands on opportunities which may be looking into.
      At the end of the day you need to do what's best for you. Weigh out the pros and cons. I'm not sure how much your community college would cost but as mentioned you can access Cisco Academy for free, there is plenty of free content available on RUclips, there's also companies like ITProTV(coupon code: ITCQ30 because it saves you 30%) with ITPro you can access not only all of their Cisco material but a ton of others as well(shameless plug over) but with the coupon code it would only cost you about $35/month for access.
      The next thing you would need to think about is equipment. You can virtualize networking equipment with programs like Packet Tracer(which you'll learn about with Cisco Academy) you can also utilize virtual labs(ITproTV) and/or you can find used equipment on ebay/craigslist/facebook marketplace, etc... Sometimes you can find people who will give away old equipment as well. Pricing here will vary.
      The CCNA certification price I believe is still around $325.
      It might take you around 6 months to 1 year to study for your CCNA(EVERYONE IS DIFFERENT THOUGH, could take you sooner, might take you longer)
      For less than $1,000 and in less than 1 year you could potentially obtain your CCNA on your own.
      College and formal programs are still great options for people. I just cant tell you what's better for you personally.
      Good luck!

    • @NathanWithem
      @NathanWithem 2 года назад +1

      Along with Zach's advice, I found GNS3 to be a formidable resource for anything Networking. It is a severe pain in the ass, but so is Networking, so it fits the bill well.
      But to answer you directly....
      What's your learning style? If you need to ask realtime questions then you'll need to have an instructor but if you like to just irritate yourself into a solution then do the self study. I prefer a hybrid model on that and luckily have the GI Bill to lean on for a bootcamp, if it is the thing I know I want to pursue, so I get a realtime general answer then I can fracture that into however many pieces I feel like dealing with in a lab.
      Also I've wanted CCNA for 2 years and still don't have it because simply....holy shit thats a lot of material and I've back burner'd it more times than I care to admit to get to where I am now. Would it help? Maybe. Is it worth the $325 for career progression? Doubtful. Would I still like to have it? Yup, and it's still on the list of shit to do.

    • @artistmaterial09
      @artistmaterial09 2 года назад

      @@Itcareerquestions I do have a decent amount of experience with Networking already, I did get a Network+ cert awhile ago as a side activity but I barely passed it. I'm mainly worried about if I'll be able to dedicate myself to self-studying because you said it yourself, CCNA is tons of work and maybe a college course will motivate me to stay on track and meet new people who are also learning the material. I'll look into your suggestions, I've heard good things about ITPro and didn't realize they offer CCNA related content.

    • @artistmaterial09
      @artistmaterial09 2 года назад

      @@NathanWithem Having an instructor is always nice, they have to be a good one though that can answer questions well. I have experience self-studying but I don't think I've done anything as hard as the CCNA yet. I'm afraid that if I procrastinate too long then it'll be tougher to get back too.

    • @NathanWithem
      @NathanWithem 2 года назад +1

      @@artistmaterial09 Yeah CCNA is a different, weird, beast. I see you already have Net+ from your comment to Zach, as do I, so there are pockets of the self study you can gloss over (DO NOT SKIP) to get into material more entertaining to learning if you self study. And the CCNA isn't "hard" it's just a ton of material for a brain to absorb.
      My self study has been 3 certs passed on the first attempt but only because I had the time to completely immerse myself in studying (Thanks Covid and unemployment in that time period, I guess?).
      Also, I subscribe to ITProTV and 100% recommend them. I'm actually in a self study phase at the moment for something I need to progress in my IT niche (sorry CCNA). Use the code Zach provided and sub in. It is 100% worth it (I mean, 3 certs).

  • @fadikhoury1451
    @fadikhoury1451 2 года назад

    I can’t get an entry level help desk job I’ve applied to all jobs almost over 200, they need at least 1 to 2 years of experience. I got my A+ certification, nobody wants to hire fresh people

  • @ChristFan868
    @ChristFan868 2 года назад +1

    You lost a lot of weight man! Great job! Any advice?

  • @klkiley2922
    @klkiley2922 2 года назад +2

    Just started at $20 for Help Desk. They pay for trainings and only hire within house. Sound decent to anyone?

    • @Itcareerquestions
      @Itcareerquestions  2 года назад

      Sounds decent for sure.

    • @NathanWithem
      @NathanWithem 2 года назад +1

      Started at $17 in 2019 on a deployment/T2 contract with zero promise of promotion so I'd say you're in a good position.

  • @peterliggett8829
    @peterliggett8829 2 года назад

    I have one question,can someone get a remote job,right from the start???
    I was in IT for 10 years,working on large I.B.M. mainframe and midrange systems. I also took courses in 3 different coding languages,but I didn't like to code.I was involved in operations and technical support.
    Again, I am interested in remote work,
    So any information, would be appreciated.

    • @NathanWithem
      @NathanWithem 2 года назад +1

      Oh, absolutely. Get on Dice and you’ll find a plethora of remote positions for entry level, even Indeed has many. I get emails on the daily for remote T1/2 and with your 10yrs of prior experience I will venture to assume they’ll match your earning needs pretty well.

  • @nikb7995
    @nikb7995 2 года назад

    Wow u lost alot of weight u look good man

  • @JD-rv7sf
    @JD-rv7sf 2 года назад

    I.T sucks. Im 47 and have no qualifications. I spoke to a careers advisor and she suggested a bachelor of IT. I even bought a fancy computer and connected to nbn. I investigated it and at my age realised its best to give up and not even try. Im better off working in service stations or as a cleaner. Life sucks

    • @andrewjones_fitness
      @andrewjones_fitness 2 года назад +2

      Lol, with that defeatist attitude you are correct. You would not be good for IT.

    • @jukwanbrooks3016
      @jukwanbrooks3016 2 года назад

      Don't give up bro, I done been in IT classes with people in their sixties no lie. If you see yourself being in IT go for it. Granted it might be hard, but always remember anything we vision or dream can come true.

    • @Itcareerquestions
      @Itcareerquestions  2 года назад

      ruclips.net/video/GkDRqjIsA3o/видео.html you aren't too old or anything, go have fun.

    • @NathanWithem
      @NathanWithem 2 года назад

      I started 5 years ago at 31. You can do this.

    • @AMW2K10
      @AMW2K10 2 года назад

      I started volunteering at 34 to get experience and got my first job at 35. So it’s never too late