We're sorry for not covering this in the video, but assuming you own our WS-9160U-IT model featured here, °F/°C is controlled by the 12/24 hour time setting within the main menu. When set to 12-hour, the temperatures will display in Fahrenheit; when set to 24-hour, you'll then see temps in degrees Celsius. Our apologies for any inconvenience. More info can be found in this item's full product manual and FAQ docs here: www.lacrossetechnology.com/products/ws-9160u-it#support
I will buy nothing but La Crosse technology weather stations. I purchased another brand for our cabin but EVERY time we went out to it the batteries were dead in the unit. I replaced it last summer with a La Crosse technology weather station and we have accurate weather all the time now. The other units batteries died when the temperature dipped to 40 or so, but the La Crosse works when it's -40.
Thanks for the comment, Janet! We are always here and happy to help if you should ever need us as well. In the meantime, we hope you continue to enjoy your weather stations. 😊
I have followed these instructions exactly, including the 15-minute wait and pushing a button 20 times, and I'm still getting dashes for outdoor temp. Batteries are brand new and read 1.6 volts each, so it's not batteries. Now what?
Our sincere apologies for the outdoor sensor trouble. For further assistance, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. We are here to help in any way we can.
I have been unable to set the time on the station after both reading the enclosed directions and watching the You tube explanation. The indoor and outdoor temps are showing but the unit is not responding to any sets
Please be sure when trying to enter the settings menu that you are holding down the SET button long enough (until 12/24H start flashing). However, if the unit is not responding to any of your button presses, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. Once there, we will be more than happy to help get this corrected. Our apologies for any inconvenience.
Hi Jennifer, sorry for the troubles with your sensor. We'd first recommend trying a basic restart, those steps are covered in our video here: bit.ly/LaxTech_BasicRestart if you haven't done so already. But if these prove unsuccessful, a new sensor will likely be required. A replacement can be found on our website here: www.lacrossetechnology.com/tx29u-it
Hi Jeanette, we're happy to hear that you were able to get things working. As for the colon, on this unit it was designed to flash every second, this function cannot be turned off.
Glad you can't see me because I'm red with embarrassment. After looking at a screen on You Tube, I saw the colon blinking. Sorry for the inconvenience.
There seems to be an odd cadence to the display of the signal icon. After connecting, we see a short - long (several seconds) - short pattern. It seems to me that previously the icon just displayed a single long interval. Is the receiver trying to tell us something?
We are unsure as to what exactly may be happening on your display. For reference, you can find our full FAQ and Product Manual documents here: www.lacrossetechnology.com/ws-9160u-it-weather-station?type=manuals -- If you have additional questions, please feel free to reach out to our support staff directly here: bit.ly/contact_techsupport -- However, as long as the data is coming in correctly and everything else appears to be functioning properly, there may be no issue at all.
I bought the newer 9160Uv2 and although it still has the high and low temperatures like the old one. It just seems to show the historical high and low. So if my low was minus 10 degrees on Jan 10th, will that be it for the rest of the year heading into warmer weather? I want to be able to see overnight lows daily when I wake up living here in Maine. It's frustrating not knowing. Thank you.
Hey Gary, our apologies for the trouble, but we have some good news. Though you are correct in that the WS-9160Uv2's HIGH/LOW records will not reset on their own, these can be manually reset individually as many times as you wish. To do so, simply press the MIN/MAX button to view an individual high or low record, with it showing hold the MINUS (-) button until the value resets to the current reading. These will need to be cleared individually for each MIN/MAX record, which offers you the option of only clearing the record low temp during cold months and record high temp during warming months, or vis versa. More product details and answers to questions can be found in our manual and FAQ documents here: www.lacrossetechnology.com/products/WS-9160UV2#support
Hi Linda, sorry for the trouble! No, this is not normal. Batteries in our products should last at least a year or more before needing to be changed. If you've followed our restart steps in the later part of this video, and are using a new set of reputable alkaline batteries in both the sensor and display (other battery types should be avoided), you may need a replacement sensor. For help with this, please reach out to our support staff here: bit.ly/contact_techsupport -- Sorry again for the inconvenience.
Hey Joanne, our apologies for the trouble. Your 12/24 hour time setting is the fifth item listed in your display's settings menu. Page 2 of your full manual here: bit.ly/ws-9080u-it_manual will help walk you through these instructions.
Hey Adrian, if you've tried a full restart following the steps in our other video here: bit.ly/LaxTech_BasicRestart and are still getting dashes, a new sensor may be needed. Assuming you own the WS-9160U-IT station model featured in this video, replacement parts can be found here: www.lacrossetechnology.com/products/WS-9160U-IT#parts If you're still under warranty, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page for assistance in getting you a replacement. Our sincere apologies for the inconvenience.
Hey Louise, in this situation we'd recommend the sensor be facing outside. However, we do want to note that the sensor should be placed in a somewhat protected and 100% shaded location for the best results. Any direct or indirect sunlight may cause the temperature to read high. Our video here: bit.ly/th_sensor_mounting may be helpful.
I have been able to set the hour and p m but I cannot get the minutes to flash so that I can set them - I push set and then plus but nothing happens ...it must be my mistake - but I don't know how to fix it.
Hi Mikay, when you have your hour set, press the SET button again, this should move you to the Minutes setting. If not, try resetting your station following the steps in our video here: bit.ly/LaxTech_BasicRestart -- If the reset proves unsuccessful as well, please reach out to our support team here: bit.ly/contact_techsupport -- Sorry for any troubles.
Just moving the sensor 6 feet away does not tell us the outdoor temp. We have kept our sensor outside out of the sun, and it's given us the correct temp. Why don't you discuss this in your video?
Our apologies for not covering this in the video, but yes, our WS-9160U-IT model featured here can show temperatures in degrees Celsius. However, this setting is controlled by the 12/24 hour time setting within the main menu. When set to 12-hour, the temperatures will display in Fahrenheit, when set to 24-hour you'll then see temps in degrees Celsius. We are truly sorry for any inconvenience. More info can be found in this item's full product manual and FAQ docs here: www.lacrossetechnology.com/products/ws-9160u-it#support
It is difficult to order a new sensor when I tried it said you were out of stock. I cannot get my outdoor temperature read in step one... so I cannot use this product. Has not worked since I was given it as a gift. Very disappointed..
Hey Joni, our sincere apologies for the trouble with your outdoor sensor. Our first suggestion would be to perform a basic restart, as covered in our instructions and other video here: bit.ly/basic_restart -- If this still doesn't work, a new sensor will likely be needed. These replacement sensors are projected to be back in stock mid to late January. And, if this was a recent gift, the product would almost certainly be covered under warranty, meaning this replacement sensor would be covered at no cost to you. For help with this claim, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page (social media will likely be a bit faster this time of year). Sorry again for the inconvenience, we look forward to helping get this corrected.
Good video. You might note that if you choose 12 vs 24hr clock set, 12hr will get you Temps in Fahrenheit. If you choose 24hr, it will be displayed in Celsius. That's too bad, because in logistics, I use the 24hr system, but I read my Temps in Fahrenheit.
Thanks Russ! We appreciate the feedback. Unfortunately, there is no changing this 12/24HR setting controlling the °F/°C readout on this original WS-9160U-IT model, it is how the item was designed. However, we do offer a large number of other weather station models that separate these two functions, including our Version 2 of this exact item: www.lacrossetechnology.com/products/ws-9160uv2 -- Our apologies for the inconvenience. Please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page for any further assistance.
Hi Linda, sorry for the trouble! If you've followed the restart instructions starting at the 3:06 mark in this video, and the sensor is still not reconnecting, please reach out to our support staff here: bit.ly/contact_techsupport as you may need a replacement. Or alternatively, you just go ahead and purchase a replacement sensor here: www.lacrossetechnology.com/tx29u-it as well. Sorry again for this inconvenience.
Hey Sammy, for additional help with getting your sensor mounted in the correct location outside, we'd recommend our other video here: ruclips.net/video/uAQJpTZnbWA/видео.html -- For more info on your specific TX29U-IT sensor, that manual can be found here: bit.ly/tx29u-it_manual -- If you still have questions, please just let us know. 😊
Hey Sheela, sorry for the confusion. On this model, the °C/°F setting is linked with your 12/24 hour time setting within your settings menu. When you select 24-hour time the temp will appear in Celsius, and when you select 12-hour time the temp will appear in Fahrenheit. We apologize for any inconvenience. More info can also be found in your manual here: bit.ly/ws-9160u_112515
Hi Gerri, that's a good question. For this item, Celsius is tied to the 24-Hour Time setting, while Fahrenheit will show when 12-Hour Time is selected in the settings menu. More on this can be found on page 2 of your full manual here: www.lacrossetechnology.com/media/catalog/product/w/s/ws-9160u-it_manual_112515.pdf -- We apologize for any inconvenience, but are here if you should have any further questions.
Hi Irish, we're sorry to hear the basic setup steps covered in this video did not work for you. Please try a Basic Restart, covered here: bit.ly/LaxTech_BasicRestart -- If these steps do now get your sensor connected, please reach out to our support team here: www.lacrossetechnology.com/support/index/form/ and we'll work to get you a replacement. Sorry again for this inconvenience.
Hey Pam, our apologies for not covering this in the video, but assuming you own our WS-9160U-IT model featured here, this setting is controlled by the 12/24 hour time setting within the main menu. When set to 12-hour, the temperatures will display in Fahrenheit, when set to 24-hour you'll then see temps in degrees Celsius. We are truly sorry for any inconvenience. More info can be found in this item's full product manual and FAQ docs here: www.lacrossetechnology.com/products/ws-9160u-it#support
Hi David, we're deeply sorry for the trouble. You can reach out tech support at: 608-782-1610 or via email using our form here: www.lacrossetechnology.com/support/index/form/
@@MrSTOUT73 It's called email.. AFTER posting a negative review they sent me a phone number. After spending hours on the phone I have an even lower opinion of their support and products. Rain and wind gauges were both replaced (at my expense) and do not work.
I have owned three lacrosse temp units. None lasted longer then 18 months or until batteries need changed. Tried all of these instructions. These are not reliable. Should sell for under five dollars until they are more reliable.
Hi Dale, we are truly sorry for the sensor troubles, under normal conditions these units should last much longer than 18 months. Our support team has received your email and will be getting in touch with you at some point today. Again, we apologize for this inconvenience and hope to get you set up with some working sensors soon.
Hey Frederic, we are truly sorry to hear this. To start, we'd first recommend trying a full basic restart cover in our other video here: bit.ly/LaxTech_BasicRestart -- If these steps still do not get the unit working correctly, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page for further assistance. Our sincere apologies for any inconvenience.
LOL, we'd love to know that answer as well. But in any case, you can find our WS-9160U-IT manual and FAQ documents here: www.lacrossetechnology.com/products/WS-9160U-IT#support
this expained the setup better than the manual. thanks
Could you please show how to switch from Fahrenheit to Celsius?????
We're sorry for not covering this in the video, but assuming you own our WS-9160U-IT model featured here, °F/°C is controlled by the 12/24 hour time setting within the main menu. When set to 12-hour, the temperatures will display in Fahrenheit; when set to 24-hour, you'll then see temps in degrees Celsius. Our apologies for any inconvenience. More info can be found in this item's full product manual and FAQ docs here: www.lacrossetechnology.com/products/ws-9160u-it#support
I am glad I watch your video it made it easy to set up I read the manual 🤔 I bad at manual thank you
I will buy nothing but La Crosse technology weather stations. I purchased another brand for our cabin but EVERY time we went out to it the batteries were dead in the unit. I replaced it last summer with a La Crosse technology weather station and we have accurate weather all the time now. The other units batteries died when the temperature dipped to 40 or so, but the La Crosse works when it's -40.
Thanks for the comment, Janet! We are always here and happy to help if you should ever need us as well. In the meantime, we hope you continue to enjoy your weather stations. 😊
I have followed these instructions exactly, including the 15-minute wait and pushing a button 20 times, and I'm still getting dashes for outdoor temp. Batteries are brand new and read 1.6 volts each, so it's not batteries. Now what?
Our sincere apologies for the outdoor sensor trouble. For further assistance, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. We are here to help in any way we can.
Great job explaining it! Thank you!
I have been unable to set the time on the station after both reading the enclosed directions and watching the You tube explanation. The indoor and outdoor temps are showing but the unit is not responding to any sets
Please be sure when trying to enter the settings menu that you are holding down the SET button long enough (until 12/24H start flashing). However, if the unit is not responding to any of your button presses, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. Once there, we will be more than happy to help get this corrected. Our apologies for any inconvenience.
Is it possible to order replacement outdoor sensors for this weather station?
Hi Jennifer, sorry for the troubles with your sensor. We'd first recommend trying a basic restart, those steps are covered in our video here: bit.ly/LaxTech_BasicRestart if you haven't done so already. But if these prove unsuccessful, a new sensor will likely be required. A replacement can be found on our website here: www.lacrossetechnology.com/tx29u-it
I just re-set my Station and it seems to be working fine but wonder: is the colon (:) in the time supposed to flash all the time. Thanks.
Hi Jeanette, we're happy to hear that you were able to get things working. As for the colon, on this unit it was designed to flash every second, this function cannot be turned off.
Glad you can't see me because I'm red with embarrassment. After looking at a screen on You Tube, I saw the colon blinking. Sorry for the inconvenience.
No worries. We are always here if you have questions. Trust us, you're not the first to ask.
There seems to be an odd cadence to the display of the signal icon. After connecting, we see a short - long (several seconds) - short pattern. It seems to me that previously the icon just displayed a single long interval. Is the receiver trying to tell us something?
We are unsure as to what exactly may be happening on your display. For reference, you can find our full FAQ and Product Manual documents here: www.lacrossetechnology.com/ws-9160u-it-weather-station?type=manuals -- If you have additional questions, please feel free to reach out to our support staff directly here: bit.ly/contact_techsupport -- However, as long as the data is coming in correctly and everything else appears to be functioning properly, there may be no issue at all.
I bought the newer 9160Uv2 and although it still has the high and low temperatures like the old one. It just seems to show the historical high and low. So if my low was minus 10 degrees on Jan 10th, will that be it for the rest of the year heading into warmer weather? I want to be able to see overnight lows daily when I wake up living here in Maine. It's frustrating not knowing. Thank you.
Hey Gary, our apologies for the trouble, but we have some good news. Though you are correct in that the WS-9160Uv2's HIGH/LOW records will not reset on their own, these can be manually reset individually as many times as you wish. To do so, simply press the MIN/MAX button to view an individual high or low record, with it showing hold the MINUS (-) button until the value resets to the current reading. These will need to be cleared individually for each MIN/MAX record, which offers you the option of only clearing the record low temp during cold months and record high temp during warming months, or vis versa. More product details and answers to questions can be found in our manual and FAQ documents here: www.lacrossetechnology.com/products/WS-9160UV2#support
@@lacrossetechnology Awesome. Thank you for your quick response!
My batteries have been in less than a month...and it lost outdoor sensor connection. Is that normal?
Hi Linda, sorry for the trouble! No, this is not normal. Batteries in our products should last at least a year or more before needing to be changed. If you've followed our restart steps in the later part of this video, and are using a new set of reputable alkaline batteries in both the sensor and display (other battery types should be avoided), you may need a replacement sensor. For help with this, please reach out to our support staff here: bit.ly/contact_techsupport -- Sorry again for the inconvenience.
Where can I find a manual for this? I lost mine.
The WS-9160U-IT manual can be found here: bit.ly/ws-9160u-it_manual
How do I change out of Military time on the WS-9080U-IT. 915 MHz wireless temperature station?
Hey Joanne, our apologies for the trouble. Your 12/24 hour time setting is the fifth item listed in your display's settings menu. Page 2 of your full manual here: bit.ly/ws-9080u-it_manual will help walk you through these instructions.
Tried everything but my outdoor sensor still shows dashes. What do I do
Hey Adrian, if you've tried a full restart following the steps in our other video here: bit.ly/LaxTech_BasicRestart and are still getting dashes, a new sensor may be needed. Assuming you own the WS-9160U-IT station model featured in this video, replacement parts can be found here: www.lacrossetechnology.com/products/WS-9160U-IT#parts
If you're still under warranty, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page for assistance in getting you a replacement. Our sincere apologies for the inconvenience.
If I put outdoor sensor in window, which way should it face, i.e., toward the outside or inside the room?
Hey Louise, in this situation we'd recommend the sensor be facing outside. However, we do want to note that the sensor should be placed in a somewhat protected and 100% shaded location for the best results. Any direct or indirect sunlight may cause the temperature to read high. Our video here: bit.ly/th_sensor_mounting may be helpful.
I have been able to set the hour and p m but I cannot get the minutes to flash so that I can set them - I push set and then plus but nothing happens ...it must be my mistake - but I don't know how to fix it.
Hi Mikay, when you have your hour set, press the SET button again, this should move you to the Minutes setting. If not, try resetting your station following the steps in our video here: bit.ly/LaxTech_BasicRestart -- If the reset proves unsuccessful as well, please reach out to our support team here: bit.ly/contact_techsupport -- Sorry for any troubles.
Just moving the sensor 6 feet away does not tell us the outdoor temp. We have kept our sensor outside out of the sun, and it's given us the correct temp. Why don't you discuss this in your video?
We apologize for any confusion, but yes, the sensor must be placed outside in a shaded location to transmit accurate outdoor temperature readings.
My country uses Celsius, can the 91.60 unit change from Fahrenheit?
Our apologies for not covering this in the video, but yes, our WS-9160U-IT model featured here can show temperatures in degrees Celsius. However, this setting is controlled by the 12/24 hour time setting within the main menu. When set to 12-hour, the temperatures will display in Fahrenheit, when set to 24-hour you'll then see temps in degrees Celsius. We are truly sorry for any inconvenience. More info can be found in this item's full product manual and FAQ docs here: www.lacrossetechnology.com/products/ws-9160u-it#support
It is difficult to order a new sensor when I tried it said you were out of stock. I cannot get my outdoor temperature read in step one... so I cannot use this product. Has not worked since I was given it as a gift. Very disappointed..
Hey Joni, our sincere apologies for the trouble with your outdoor sensor. Our first suggestion would be to perform a basic restart, as covered in our instructions and other video here: bit.ly/basic_restart -- If this still doesn't work, a new sensor will likely be needed. These replacement sensors are projected to be back in stock mid to late January. And, if this was a recent gift, the product would almost certainly be covered under warranty, meaning this replacement sensor would be covered at no cost to you. For help with this claim, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page (social media will likely be a bit faster this time of year). Sorry again for the inconvenience, we look forward to helping get this corrected.
Good video. You might note that if you choose 12 vs 24hr clock set, 12hr will get you Temps in Fahrenheit. If you choose 24hr, it will be displayed in Celsius. That's too bad, because in logistics, I use the 24hr system, but I read my Temps in Fahrenheit.
Thanks Russ! We appreciate the feedback. Unfortunately, there is no changing this 12/24HR setting controlling the °F/°C readout on this original WS-9160U-IT model, it is how the item was designed. However, we do offer a large number of other weather station models that separate these two functions, including our Version 2 of this exact item: www.lacrossetechnology.com/products/ws-9160uv2 -- Our apologies for the inconvenience. Please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page for any further assistance.
I replaced the batteries in both the units in the correct order but it still will not pick up the outdoor temp
Hi Linda, sorry for the trouble! If you've followed the restart instructions starting at the 3:06 mark in this video, and the sensor is still not reconnecting, please reach out to our support staff here: bit.ly/contact_techsupport as you may need a replacement. Or alternatively, you just go ahead and purchase a replacement sensor here: www.lacrossetechnology.com/tx29u-it as well. Sorry again for this inconvenience.
how do you set up the sensor?
Hey Sammy, for additional help with getting your sensor mounted in the correct location outside, we'd recommend our other video here: ruclips.net/video/uAQJpTZnbWA/видео.html -- For more info on your specific TX29U-IT sensor, that manual can be found here: bit.ly/tx29u-it_manual -- If you still have questions, please just let us know. 😊
How to change centigrade to Farenhight?
Hey Sheela, sorry for the confusion. On this model, the °C/°F setting is linked with your 12/24 hour time setting within your settings menu. When you select 24-hour time the temp will appear in Celsius, and when you select 12-hour time the temp will appear in Fahrenheit. We apologize for any inconvenience. More info can also be found in your manual here: bit.ly/ws-9160u_112515
How to change the temperature from Fahrenheit to Celsius
Hi Gerri, that's a good question. For this item, Celsius is tied to the 24-Hour Time setting, while Fahrenheit will show when 12-Hour Time is selected in the settings menu. More on this can be found on page 2 of your full manual here: www.lacrossetechnology.com/media/catalog/product/w/s/ws-9160u-it_manual_112515.pdf -- We apologize for any inconvenience, but are here if you should have any further questions.
I have tried this several times. It does not work it will not pick up the sensor. Waste of time.
Hi Irish, we're sorry to hear the basic setup steps covered in this video did not work for you. Please try a Basic Restart, covered here: bit.ly/LaxTech_BasicRestart -- If these steps do now get your sensor connected, please reach out to our support team here: www.lacrossetechnology.com/support/index/form/ and we'll work to get you a replacement. Sorry again for this inconvenience.
How do you change from Celsius to ferinheit
Hey Pam, our apologies for not covering this in the video, but assuming you own our WS-9160U-IT model featured here, this setting is controlled by the 12/24 hour time setting within the main menu. When set to 12-hour, the temperatures will display in Fahrenheit, when set to 24-hour you'll then see temps in degrees Celsius. We are truly sorry for any inconvenience. More info can be found in this item's full product manual and FAQ docs here: www.lacrossetechnology.com/products/ws-9160u-it#support
Worst tech support ever! How about a phone number for those who don't use twitter or Facebook?
Hi David, we're deeply sorry for the trouble. You can reach out tech support at: 608-782-1610 or via email using our form here: www.lacrossetechnology.com/support/index/form/
If you didn't have a number to call how do you know the tech support is poor??
@@MrSTOUT73 It's called email.. AFTER posting a negative review they sent me a phone number. After spending hours on the phone I have an even lower opinion of their support and products. Rain and wind gauges were both replaced (at my expense) and do not work.
@@MrSTOUT73 lolololololololololololololololol!!!!!!!!!!!!!!!!!!!!!!
I have owned three lacrosse temp units. None lasted longer then 18 months or until batteries need changed. Tried all of these instructions. These are not reliable. Should sell for under five dollars until they are more reliable.
Hi Dale, we are truly sorry for the sensor troubles, under normal conditions these units should last much longer than 18 months. Our support team has received your email and will be getting in touch with you at some point today. Again, we apologize for this inconvenience and hope to get you set up with some working sensors soon.
4:14
Worked great for about 6 months and then failed, waste of money!
Hey Frederic, we are truly sorry to hear this. To start, we'd first recommend trying a full basic restart cover in our other video here: bit.ly/LaxTech_BasicRestart -- If these steps still do not get the unit working correctly, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page for further assistance. Our sincere apologies for any inconvenience.
I'm curious, does ANYONE bother to read the directions that come with the unit? LOL
LOL, we'd love to know that answer as well. But in any case, you can find our WS-9160U-IT manual and FAQ documents here: www.lacrossetechnology.com/products/WS-9160U-IT#support