That is highly unusual, and we apologize for the inconvenience. Have you tried installing a new set of regular alkaline batteries into the sensor? If so, and you are still experiencing potential problems, please reach out to our store directly to discuss a possible replacement. You can contact them at 608-785-7939 or via email at: store@lacrossetechnology.com
Hey Ron, that's a great question! Apartment settings are tough and often offer limited options, but Command Strips could be a possible solution. We've also had users just place the sensor in-between the screen and outer part of a window. Just be sure the sensor is mounted vertically, secure, and in as much shade as possible to avoid high readings from the sun.
Hey Noel, sorry for the trouble. This is often caused by under or over powered batteries. Please work through the following steps to try and get things corrected: 1. Bring the outdoor sensor inside near the display and remove all batteries from both the display and sensor. 2. Press any button on the display at least 25 times and leave both parts sitting without power for at least two hours. 3. Start by powering up the outdoor sensor using two new alkaline batteries, then do the same for the weather station display. It is important to use regular alkaline batteries in both parts, as other battery types can cause problems. After a few moments you should begin to receive correct data on screen for both your indoor and outdoor readings. If you continue to experience issues after these steps, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. Our apologies again for the inconvenience.
Nobody mounted outdoor sensor up on wall or tree branches or Lawn Temperature and didn't show low temperatures i am leave it outdoor sensor in bedroom windowsill what do you think
As long as it is out of direct sunlight you should be fine. If the sun hits the sensor directly, the outdoor readings on your station will likely be high.
We changed the batteries on the outside unit and the inside and we cannot get the outside temp to register on the inside unit - we have a TX29U model. We held the + sign for two seconds and did not hear a beep. Can you help us reset or do we just junk it?
Is there anything I can do to keep the sensor battery contacts from green colored stuff from killing the batteries within one year? Maybe a product like vasoline on them when I put the batteries in? Actually the sensor gets damaged also and I have to replace it.
How to reset unit battery need Replacing what I do with it can I set 12h\24h and temperature C/F I am very interested this weather station it's show humidity and date and time and outdoor temperature and indoor temperature and I need going to write Christmas list of Santa I am very interested tell weather From Alyn
I set mine up today and did just as was instructed and the outdoor temp doesn't display. Also, do you have to always manually check the current weather temps? If so, which weather stations do you carry that are automatic display and nothing manual? I think I will be sending this one back. Model # WS-923OU-IT is what I have. Thank you.
Hey Kountry, our apologies for the trouble with your outdoor sensor. Our first suggestion would be to perform a Basic Restart as covered in our instructions and other video here: bit.ly/basic_restart -- Be sure to use a new set of regular alkaline batteries in both the outdoor sensor and your display, other battery types may not allow the device to function correctly. In regards to your question about "current weather temps", we're not exactly sure what you mean. Once your outdoor sensor is able to connect with the display, this will always automatically show your current outdoor temperature. If you need any further assistance, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page.
Recently, my outdoor temp started being about 5 degrees less than the actual temp. Can you tell me what the problem could be, please? I replaced both sets of batteries and no change.
Hey Annie, sorry to hear this. Our first recommendation would be to review our video here: bit.ly/inaccurate_temp_readings and reach out to our support staff directly here: bit.ly/contact_techsupport if further help is needed. Our apologies for any inconvenience.
Hi there, mine unit isC:5049A-TX40U (at least I think that is model #) and the forecast is always wrong. It shows sunshine when it's raining, clouds when it's sunny and so forth and it never shows snow (maybe this model can't, I don't know). Is there anything I can do to fix the forecast on it? I just reset it and it's still the same.
Hey Beverly, our apologies for any forecast icon trouble. Unfortunately, we do not recognize the model number you listed, and would need to know that in order to give any specifics. Our page here: bit.ly/model_number may help with locating this specific number and finding its product page on our website. In regards to your forecast icons, these are based on the station's barometric pressure reading. The icons are not necessarily designed to display your current weather, but more of a future prediction of your forecast to come in the next 12 hours. After setting up your station for the first time, these icons can act a little funny, which is why we recommend allowing 7-10 days for the station to acclimate to your location. And because weather can be a hard thing to predict, even for professionals, we cannot claim these to be 100% accurate. For most of our non-connected weather stations, these predictions fall between 60% and 80% accuracy. We apologize for any inconvenience.
I have a WX911, older weather station. After fresh battery change for remote sensor and unit, and waiting several days to get all connections current I continue to register a value of 0F for indoor temp with no value for RH. External temp registers when in range and when placed indoors. Did the indoor sensor fail? Any ideas?
Sorry for typo,, model is WX9611. indoor show OF for temp, outdoor sensor works but has much shorter range than before. is an older unit so maybe it is graveyard time? thanks
Hi Jeny, please try a basic restart covered in our other video here: bit.ly/LaxTech_BasicRestart -- Be sure to use a new set of regular alkaline batteries in your outdoor sensor. If problems still occur, please message our support staff here: bit.ly/contact_techsupport, or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook page. Sorry for any inconvenience.
You can find our WS9035U manual here: www.lacrossetechnology.com/products/ws-9035u#support -- For assistance, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook page.
Hi Laurie, for this we recommend trying a basic restart, you can find those steps in this video: bit.ly/LaxTech_BasicRestart -- However, if those steps still do not work, you likely have a bad sensor, which we'd be happy to replace. Simply just send our support team a note here: www.lacrossetechnology.com/support/index/form/ and we'll get a new sensor sent out as soon as possible. We apologize for this inconvenience.
I have an older T83622, which I am replacing. I had mounted the sensor on a tree outside, but had trouble with rain and possibly very high humidity. Do I need to protect the newer sensors from very heavy rain? I live in Charleston, SC.
Hi Hank, though our thermo-hygro sensors are weather/water resistant, they are not waterproof. Because of this, we highly advise against mounting them in a location where constant rain contact can happen. But if this is the best location for you, we'd suggest looking into our Sensor Weather Shield: www.lacrossetechnology.com/925-1418-sensor-weather-shield as it will help keep it protected. Normally though, we recommend mounting our thermo-hygro sensors in a shaded location under an eave for best results, as stated in our video about it here: ruclips.net/video/uAQJpTZnbWA/видео.html
I just received this new replacement, and everything is much more stable than the older T83622. Before I put the T83622 out to pasture, I have one last question about it. The LED screen is failing, dropping some 'pixels' possibly when the temperature changes in my house. Sometimes when the temperature warms a little, or if I press the screen, the pixels may return. The behavior is not predictable. Any suggestions ... or is it just time to retire it?
Hi Hank, if your screen is missing pixels, our first suggestion would be to perform a basic restart. This should set everything back to normal. You can find specific instructions in our video here: ruclips.net/video/INyApzZWe40/видео.html ... however, if this still doesn't fix the issue, please contact our support team here: www.lacrossetechnology.com/support/index/form/ and we'll do our best to get things running as they should. Sorry for the troubles.
Hey Dolly, sorry for the trouble. If you've tried our basic restart steps covered in our other video here: bit.ly/LaxTech_BasicRestart and are still having issues, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page for further assistance. Our apologies again for any inconvenience.
Hi Heather, sorry for the trouble. The RX on your display refers to the station itself, not your sensor. Please make sure to have fresh alkaline batteries installed in your display, as this icon will typically appear when they are under or over powered. As for your outdoor readings not showing up, please try a factory restart following these steps: bit.ly/LaxTech_BasicRestart -- If these should still prove unsuccessful, reach out to our support staff here: bit.ly/contact_techsupport and they will work to get you a new outdoor sensor if necessary. We apologize again for this inconvenience.
Hey Bill, sorry for the delay and trouble with your outdoor sensor. For this we'd recommend factory resetting your device following the steps in our video here: bit.ly/LaxTech_BasicRestart -- Please be sure to install a new set of reputable alkaline batteries inside both the display and sensor. Other battery types can sometimes have unexpected results. We recommend a new set of batteries as sometimes these can come over or under powered causing this error. If you're still having this issue after the reset and battery change, please reach out to our support staff directly here: bit.ly/contact_techsupport and they will be more than happy to help get this resolved.
Hey Roger, unfortunately our WS-9230U-IT model featured in this video can only display temperature in degrees Fahrenheit. If you've recently purchased this product from our website, and would like to possibly switch to a different model that offers more capabilities, please reach out to our store directly at 608-785-7939 or via email at: store@lacrossetechnology.com If you own a different model or need further support, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook page. Sorry for any inconvenience.
Hi Charlie, this setting on our WS-9066U-IT model can be adjusted within the Settings Menu. To access the menu, press and hold the SET button until 12/24 Hour Time begins to flash. Use the PLUS (+) button to adjust settings and press the SET button again to confirm and move to the next setting option. Your °F/°C setting should be toward the end of this menu. More instruction can be found in your full manual here: www.lacrossetechnology.com/media/catalog/product/w/s/ws-9066u-it_1.pdf
Hey Noel, unfortunately our WS-9230U-IT model featured in this video can only display temperature in degrees Fahrenheit. Our apologies for any inconvenience. If you've recently purchased this product from our website, and would like to possibly switch to a different model that offers this capability, please reach out to our store directly at 608-785-7939 or via email at: store@lacrossetechnology.com If you own a different model or need further support, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page.
Hi Jackie, we're truly sorry for the trouble. If you've performed the restart steps outlined in our video here: bit.ly/LaxTech_BasicRestart, and your sensor is no longer connecting, you will likely need a replacement sensor. A new sensor for your WS-9013U model can be found here: www.lacrossetechnology.com/tx6u -- If you'd like to speak with our support staff directly, regarding your warranty, please reach out to them directly here: bit.ly/contact_techsupport
Sorry for the trouble! Please review our restart video here: bit.ly/LaxTech_BasicRestart -- If this does not resolve the issue, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page.
Hey Ricardo, our apologies for the trouble. Our first suggestion would be to perform a Basic Restart covered in our other video here: bit.ly/LaxTech_BasicRestart -- If this fails, please reach out to our support staff here: bit.ly/contact_techsupport -- They will be happy to help get you a new sensor. Sorry again for the inconvenience.
Hi Joe, assuming your outside temp is not actually 68 degrees, be sure to have the temp sensor mounted outside in a shaded location. This is covered at the 2:45 mark in this video. For more information regarding how to test the sensor's accuracy, our other video here: bit.ly/inaccurate_temp_readings may be helpful.
Bought one in October of 2020, in March the outdoor sensor quit working! New batteries....nothing!!! Watched this video and replaced all batteries to start over. Still nothing from the outdoor sensor!! The unit that I replaced this with was 12 years old and worked fine, just the digital read outs faded out! This one lasted 6 months!!🤬🤬🤬
We're truly sorry to hear this and apologize for the trouble with your outdoor sensor. Our first suggestion would be to try a basic restart covered here: bit.ly/basic_restart making sure to use a new set of regular alkaline batteries in both the display and sensor (other battery types should be avoided). If this should fail, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. This is well within our warranty period and a new sensor should be sent out at no charge. Our apologies again for this inconvenience.
@@lacrossetechnology already visited that restart page! I think I’ve done everything I can from getting the alkaline batteries to placing of units 3-5” and probably have done 2 hours worth of “allowing unit 15 minutes to synchronize”. I filled out the info on the warranty page, just waiting for a response!
@@ADKMan Sorry to hear that. Please be sure to fill out the form here: bit.ly/contact_techsupport, as the standard warranty form on your product page will not go to our support department for assistance. Other than that, our staff should be responding as soon as they are able to help get this resolved.
Just installed new batteries in inside and outside unit. Model No. 5N9 V04 U - When I enter the time, it is correct. But when I try to enter the month, the time goes away. Any suggestions?
Hey Joan, our apologies for the trouble. Unfortunately, the model number you listed isn't anything we have ever heard of. For further support, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. From there we should be able to help determine what may be happening. Sorry again for any inconvenience.
Hey Christine, assuming you mean the temperature coming from the outdoor sensor isn't displaying, please review our basic restart video here: bit.ly/LaxTech_BasicRestart -- If those steps do not get your sensor data to display, a new remote sensor may be needed. For warranty claims, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. If you'd prefer to just order a replacement sensor yourself, you can find that here: www.lacrossetechnology.com/products/tx50u-it (assuming you own the WS-9230U-IT model featured in this video). Our page here: bit.ly/find_manual will show you how to find other model sensors. Our apologies for any inconvenience.
@@xtremehoman 915MHz is the radio frequency the sensor transmits its data to the display at (this is not a model number). If you own a different model than the one featured here, please use our website search tool described here: bit.ly/find_manual to find your specific product manual, FAQs, and/or other support resources. For further help, we'd suggest contacting our support staff directly here: bit.ly/contact_techsupport
Hey Melissa, we are sorry to hear this. Let's try a few steps to see if we can get this corrected: 1. Remove all power from your display. 2. Press any button on the display at least 25 times and leave it sitting without power for at least two hours. 3. Power the display back up by installing a new set of reputable alkaline batteries, other battery types should be avoided. If you still cannot adjust the time after this using the steps covered in this video starting at the 1:47 mark, please message our support staff directly here: bit.ly/contact_techsupport. They will be happy to help get this corrected.
Hey Melissa, you can find these instructions starting at the 1:42 mark in this video or within your product manual here: bit.ly/ws-9230u-it_manual -- If you have any further questions, please just let us know or feel free to reach out to our support staff here: bit.ly/contact_techsupport
Hey Elmer, assuming you own the WS-9230U-IT model featured in this video, the time and date on it will need to be set manually according to the directions in this video. Since this is not an atomic or radio controlled device there is no time zone setting required. If you should need any further assistance with this or another model, please just let us know or feel free to message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. 😊
Our WS-9230U-IT model featured in this video offers indoor temperature and humidity readings, but unfortunately only outdoor temperature. We apologize for any inconvenience. More details can be found on the product page here: www.lacrossetechnology.com/products/ws-9230u-it
Hey Alex, we're deeply sorry to hear this. The batteries should be lasting a least a year before needing to be changed. Please reach out to us privately on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. Or alternatively, you can message our support staff directly here: bit.ly/contact_techsupport -- We 'd love to help make this right.
I bought the WS-9130 weather station years ago. transmitter TX37-IT has failed. I have the TX35-IT transmitter, but it cannot communicate with the station. How can I use this transmitter. Thanks.
Hi Mehmet, unfortunately, not all sensors will be compatible with each display, even if they transmit at the same frequency. As the WS-9130 is an item made by our sister company La Crosse Technology - France, we suggest you reach out to them via email at contact@lacrossetechnology.fr for further assistance. We apologize for any inconvenience.
@@ابنالرافدين-ت5ض For product support, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. We assure you we are here to help in any way we can. 😊
![Seungmin "그렇게, 천천히, 우리(As we are)" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/kAzmhLHePqU/mqdefault.jpg)
My model is a bit different, but the transmitter is putting off an odor and slight heat
That is highly unusual, and we apologize for the inconvenience. Have you tried installing a new set of regular alkaline batteries into the sensor? If so, and you are still experiencing potential problems, please reach out to our store directly to discuss a possible replacement. You can contact them at 608-785-7939 or via email at: store@lacrossetechnology.com
How long battery life both unit of weather station and outdoor sensor
How do set it so the back stays on
Thank you for the clear and concise instructions, my weather station works work perfectly we love it!
You bet, Casey! Thanks for the feedback.
How do you mount this in an apartment setting? Stick on tape?
Hey Ron, that's a great question! Apartment settings are tough and often offer limited options, but Command Strips could be a possible solution. We've also had users just place the sensor in-between the screen and outer part of a window. Just be sure the sensor is mounted vertically, secure, and in as much shade as possible to avoid high readings from the sun.
recently, just try to start my device WS-9230U-IT and when i insert the batteries i received readin A-30 1 03
Hey Noel, sorry for the trouble. This is often caused by under or over powered batteries. Please work through the following steps to try and get things corrected:
1. Bring the outdoor sensor inside near the display and remove all batteries from both the display and sensor.
2. Press any button on the display at least 25 times and leave both parts sitting without power for at least two hours.
3. Start by powering up the outdoor sensor using two new alkaline batteries, then do the same for the weather station display. It is important to use regular alkaline batteries in both parts, as other battery types can cause problems. After a few moments you should begin to receive correct data on screen for both your indoor and outdoor readings.
If you continue to experience issues after these steps, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. Our apologies again for the inconvenience.
Nobody mounted outdoor sensor up on wall or tree branches or Lawn Temperature and didn't show low temperatures i am leave it outdoor sensor in bedroom windowsill what do you think
As long as it is out of direct sunlight you should be fine. If the sun hits the sensor directly, the outdoor readings on your station will likely be high.
We changed the batteries on the outside unit and the inside and we cannot get the outside temp to register on the inside unit - we have a TX29U model. We held the + sign for two seconds and did not hear a beep. Can you help us reset or do we just junk it?
Will Ferrell what do I do with my hands
Is there anything I can do to keep the sensor battery contacts from green colored stuff from killing the batteries within one year? Maybe a product like vasoline on them when I put the batteries in? Actually the sensor gets damaged also and I have to replace it.
How to reset unit battery need Replacing what I do with it can I set 12h\24h and temperature C/F I am very interested this weather station it's show humidity and date and time and outdoor temperature and indoor temperature and I need going to write Christmas list of Santa I am very interested tell weather
From Alyn
I set mine up today and did just as was instructed and the outdoor temp doesn't display. Also, do you have to always manually check the current weather temps? If so, which weather stations do you carry that are automatic display and nothing manual? I think I will be sending this one back. Model # WS-923OU-IT is what I have. Thank you.
Hey Kountry, our apologies for the trouble with your outdoor sensor. Our first suggestion would be to perform a Basic Restart as covered in our instructions and other video here: bit.ly/basic_restart -- Be sure to use a new set of regular alkaline batteries in both the outdoor sensor and your display, other battery types may not allow the device to function correctly. In regards to your question about "current weather temps", we're not exactly sure what you mean. Once your outdoor sensor is able to connect with the display, this will always automatically show your current outdoor temperature. If you need any further assistance, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page.
Recently, my outdoor temp started being about 5 degrees less than the actual temp. Can you tell me what the problem could be, please? I replaced both sets of batteries and no change.
Hey Annie, sorry to hear this. Our first recommendation would be to review our video here: bit.ly/inaccurate_temp_readings and reach out to our support staff directly here: bit.ly/contact_techsupport if further help is needed. Our apologies for any inconvenience.
Hi there, mine unit isC:5049A-TX40U (at least I think that is model #) and the forecast is always wrong. It shows sunshine when it's raining, clouds when it's sunny and so forth and it never shows snow (maybe this model can't, I don't know). Is there anything I can do to fix the forecast on it? I just reset it and it's still the same.
Hey Beverly, our apologies for any forecast icon trouble. Unfortunately, we do not recognize the model number you listed, and would need to know that in order to give any specifics. Our page here: bit.ly/model_number may help with locating this specific number and finding its product page on our website. In regards to your forecast icons, these are based on the station's barometric pressure reading. The icons are not necessarily designed to display your current weather, but more of a future prediction of your forecast to come in the next 12 hours. After setting up your station for the first time, these icons can act a little funny, which is why we recommend allowing 7-10 days for the station to acclimate to your location. And because weather can be a hard thing to predict, even for professionals, we cannot claim these to be 100% accurate. For most of our non-connected weather stations, these predictions fall between 60% and 80% accuracy. We apologize for any inconvenience.
I have a WX911, older weather station. After fresh battery change for remote sensor and unit, and waiting several days to get all connections current I continue to register a value of 0F for indoor temp with no value for RH. External temp registers when in range and when placed indoors. Did the indoor sensor fail? Any ideas?
Sorry for typo,, model is WX9611. indoor show OF for temp, outdoor sensor works but has much shorter range than before. is an older unit so maybe it is graveyard time? thanks
My outdoor display only reads "no." Am I doing something wrong?
Hi Jeny, please try a basic restart covered in our other video here: bit.ly/LaxTech_BasicRestart -- Be sure to use a new set of regular alkaline batteries in your outdoor sensor. If problems still occur, please message our support staff here: bit.ly/contact_techsupport, or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook page. Sorry for any inconvenience.
I need information on ws9035u?
You can find our WS9035U manual here: www.lacrossetechnology.com/products/ws-9035u#support -- For assistance, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook page.
We just bought this from Amazon and the outdoor temperature is not showing up. It's been set up for two hours.
Hi Laurie, for this we recommend trying a basic restart, you can find those steps in this video: bit.ly/LaxTech_BasicRestart -- However, if those steps still do not work, you likely have a bad sensor, which we'd be happy to replace. Simply just send our support team a note here: www.lacrossetechnology.com/support/index/form/ and we'll get a new sensor sent out as soon as possible. We apologize for this inconvenience.
same problem here ---- thing is a piece of crap
I have an older T83622, which I am replacing. I had mounted the sensor on a tree outside, but had trouble with rain and possibly very high humidity. Do I need to protect the newer sensors from very heavy rain? I live in Charleston, SC.
Hi Hank, though our thermo-hygro sensors are weather/water resistant, they are not waterproof. Because of this, we highly advise against mounting them in a location where constant rain contact can happen. But if this is the best location for you, we'd suggest looking into our Sensor Weather Shield: www.lacrossetechnology.com/925-1418-sensor-weather-shield as it will help keep it protected. Normally though, we recommend mounting our thermo-hygro sensors in a shaded location under an eave for best results, as stated in our video about it here: ruclips.net/video/uAQJpTZnbWA/видео.html
Understood. Thanks.
I just received this new replacement, and everything is much more stable than the older T83622. Before I put the T83622 out to pasture, I have one last question about it. The LED screen is failing, dropping some 'pixels' possibly when the temperature changes in my house. Sometimes when the temperature warms a little, or if I press the screen, the pixels may return. The behavior is not predictable. Any suggestions ... or is it just time to retire it?
Hi Hank, if your screen is missing pixels, our first suggestion would be to perform a basic restart. This should set everything back to normal. You can find specific instructions in our video here: ruclips.net/video/INyApzZWe40/видео.html ... however, if this still doesn't fix the issue, please contact our support team here: www.lacrossetechnology.com/support/index/form/ and we'll do our best to get things running as they should. Sorry for the troubles.
Love my weather station
But the outdoor temp is not registering- put in new batteries
Synced for 30 mins but nothing is registering
Hey Dolly, sorry for the trouble. If you've tried our basic restart steps covered in our other video here: bit.ly/LaxTech_BasicRestart and are still having issues, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page for further assistance. Our apologies again for any inconvenience.
try takii h g batee wait 30m8ñtes out bavk resert sebsire nain úñit desyñced
Done all the set ups; my battery icon shows R X, what does that mean? Plus, my outdoor numbers are not showing even after 6 minutes. Help?
Hi Heather, sorry for the trouble. The RX on your display refers to the station itself, not your sensor. Please make sure to have fresh alkaline batteries installed in your display, as this icon will typically appear when they are under or over powered. As for your outdoor readings not showing up, please try a factory restart following these steps: bit.ly/LaxTech_BasicRestart -- If these should still prove unsuccessful, reach out to our support staff here: bit.ly/contact_techsupport and they will work to get you a new outdoor sensor if necessary. We apologize again for this inconvenience.
my outdoor sensor says stp and does not show on the indoor dislay
Hey Bill, sorry for the delay and trouble with your outdoor sensor. For this we'd recommend factory resetting your device following the steps in our video here: bit.ly/LaxTech_BasicRestart -- Please be sure to install a new set of reputable alkaline batteries inside both the display and sensor. Other battery types can sometimes have unexpected results. We recommend a new set of batteries as sometimes these can come over or under powered causing this error. If you're still having this issue after the reset and battery change, please reach out to our support staff directly here: bit.ly/contact_techsupport and they will be more than happy to help get this resolved.
How to change ofFahrenheit readings ?
Hey Roger, unfortunately our WS-9230U-IT model featured in this video can only display temperature in degrees Fahrenheit. If you've recently purchased this product from our website, and would like to possibly switch to a different model that offers more capabilities, please reach out to our store directly at 608-785-7939 or via email at: store@lacrossetechnology.com
If you own a different model or need further support, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook page. Sorry for any inconvenience.
I have a new model #WS-9066u-IT. How do I change temp reading from c to f ?
Hi Charlie, this setting on our WS-9066U-IT model can be adjusted within the Settings Menu. To access the menu, press and hold the SET button until 12/24 Hour Time begins to flash. Use the PLUS (+) button to adjust settings and press the SET button again to confirm and move to the next setting option. Your °F/°C setting should be toward the end of this menu. More instruction can be found in your full manual here: www.lacrossetechnology.com/media/catalog/product/w/s/ws-9066u-it_1.pdf
Hi I woild like how Can switch tmperature from Fto Celsius please.
Hey Noel, unfortunately our WS-9230U-IT model featured in this video can only display temperature in degrees Fahrenheit. Our apologies for any inconvenience. If you've recently purchased this product from our website, and would like to possibly switch to a different model that offers this capability, please reach out to our store directly at 608-785-7939 or via email at: store@lacrossetechnology.com
If you own a different model or need further support, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page.
Gives RUclips tutorial before thermostat tutorial
Can this unit display C’ Celsius ?
Hey Gerald, unfortunately no, this WS-9230U-IT model does not offer a °C option. We apologize for any inconvenience.
I cant get my ws-9005u to get the dashes off my screen. Can u help me
thanks
No display on ws-9013u .. any suggestions?
Hi Jackie, we're truly sorry for the trouble. If you've performed the restart steps outlined in our video here: bit.ly/LaxTech_BasicRestart, and your sensor is no longer connecting, you will likely need a replacement sensor. A new sensor for your WS-9013U model can be found here: www.lacrossetechnology.com/tx6u -- If you'd like to speak with our support staff directly, regarding your warranty, please reach out to them directly here: bit.ly/contact_techsupport
Alerts/Display info
Can’t get outdoor temp to come on
Sorry for the trouble! Please review our restart video here: bit.ly/LaxTech_BasicRestart -- If this does not resolve the issue, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page.
I have a 3210 model, I don’t how the forecast is supposed to work...CAN SOMEONE HELP ME?
The forecast should show a prediction of the weather to come within the next 6-12 hours, not necessarily your current conditions.
shiw fure weather not cureñt wrather
SIGO LOS PASOS PERO LA CENTRAL NO VE AL SENSOR EXTERIOR
Hey Ricardo, our apologies for the trouble. Our first suggestion would be to perform a Basic Restart covered in our other video here: bit.ly/LaxTech_BasicRestart -- If this fails, please reach out to our support staff here: bit.ly/contact_techsupport -- They will be happy to help get you a new sensor. Sorry again for the inconvenience.
My outside temp is showing 68degs
Hi Joe, assuming your outside temp is not actually 68 degrees, be sure to have the temp sensor mounted outside in a shaded location. This is covered at the 2:45 mark in this video. For more information regarding how to test the sensor's accuracy, our other video here: bit.ly/inaccurate_temp_readings may be helpful.
Bought one in October of 2020, in March the outdoor sensor quit working! New batteries....nothing!!! Watched this video and replaced all batteries to start over. Still nothing from the outdoor sensor!! The unit that I replaced this with was 12 years old and worked fine, just the digital read outs faded out! This one lasted 6 months!!🤬🤬🤬
We're truly sorry to hear this and apologize for the trouble with your outdoor sensor. Our first suggestion would be to try a basic restart covered here: bit.ly/basic_restart making sure to use a new set of regular alkaline batteries in both the display and sensor (other battery types should be avoided). If this should fail, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. This is well within our warranty period and a new sensor should be sent out at no charge. Our apologies again for this inconvenience.
@@lacrossetechnology already visited that restart page! I think I’ve done everything I can from getting the alkaline batteries to placing of units 3-5” and probably have done 2 hours worth of “allowing unit 15 minutes to synchronize”. I filled out the info on the warranty page, just waiting for a response!
@@ADKMan Sorry to hear that. Please be sure to fill out the form here: bit.ly/contact_techsupport, as the standard warranty form on your product page will not go to our support department for assistance. Other than that, our staff should be responding as soon as they are able to help get this resolved.
@@lacrossetechnology done!!
Just installed new batteries in inside and outside unit. Model No. 5N9 V04 U - When I enter the time, it is correct. But when I try to enter the month, the time goes away. Any suggestions?
Hey Joan, our apologies for the trouble. Unfortunately, the model number you listed isn't anything we have ever heard of. For further support, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. From there we should be able to help determine what may be happening. Sorry again for any inconvenience.
Outside weather does not show
Hey Christine, assuming you mean the temperature coming from the outdoor sensor isn't displaying, please review our basic restart video here: bit.ly/LaxTech_BasicRestart -- If those steps do not get your sensor data to display, a new remote sensor may be needed. For warranty claims, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page.
If you'd prefer to just order a replacement sensor yourself, you can find that here: www.lacrossetechnology.com/products/tx50u-it (assuming you own the WS-9230U-IT model featured in this video). Our page here: bit.ly/find_manual will show you how to find other model sensors. Our apologies for any inconvenience.
I have the weather station 915 MHZ battery operated
Need instructions on outside temperature
@@xtremehoman 915MHz is the radio frequency the sensor transmits its data to the display at (this is not a model number). If you own a different model than the one featured here, please use our website search tool described here: bit.ly/find_manual to find your specific product manual, FAQs, and/or other support resources. For further help, we'd suggest contacting our support staff directly here: bit.ly/contact_techsupport
I cannot change the time.
Hey Melissa, we are sorry to hear this. Let's try a few steps to see if we can get this corrected:
1. Remove all power from your display.
2. Press any button on the display at least 25 times and leave it sitting without power for at least two hours.
3. Power the display back up by installing a new set of reputable alkaline batteries, other battery types should be avoided.
If you still cannot adjust the time after this using the steps covered in this video starting at the 1:47 mark, please message our support staff directly here: bit.ly/contact_techsupport. They will be happy to help get this corrected.
I just want to change the time!
Hey Melissa, you can find these instructions starting at the 1:42 mark in this video or within your product manual here: bit.ly/ws-9230u-it_manual -- If you have any further questions, please just let us know or feel free to reach out to our support staff here: bit.ly/contact_techsupport
how do I set the time zone?
Hey Elmer, assuming you own the WS-9230U-IT model featured in this video, the time and date on it will need to be set manually according to the directions in this video. Since this is not an atomic or radio controlled device there is no time zone setting required. If you should need any further assistance with this or another model, please just let us know or feel free to message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. 😊
It is also hygrometer
Our WS-9230U-IT model featured in this video offers indoor temperature and humidity readings, but unfortunately only outdoor temperature. We apologize for any inconvenience. More details can be found on the product page here: www.lacrossetechnology.com/products/ws-9230u-it
I love this weather station from Alyn
Could you please help me.
Hey Noel, we'd love to help. Please see our response to your question in your other comment on this video for further instruction.
Thx u so much.
love it.
Garbage bateris need changing once a month
Hey Alex, we're deeply sorry to hear this. The batteries should be lasting a least a year before needing to be changed. Please reach out to us privately on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. Or alternatively, you can message our support staff directly here: bit.ly/contact_techsupport
-- We 'd love to help make this right.
wrjbg úse reçhable batees
Let's try again numbers are WS-9133T-IT
I bought the WS-9130 weather station years ago. transmitter TX37-IT has
failed. I have the TX35-IT transmitter, but it cannot communicate with the
station. How can I use this transmitter. Thanks.
Hi Mehmet, unfortunately, not all sensors will be compatible with each display, even if they transmit at the same frequency. As the WS-9130 is an item made by our sister company La Crosse Technology - France, we suggest you reach out to them via email at contact@lacrossetechnology.fr for further assistance. We apologize for any inconvenience.
@@ابنالرافدين-ت5ض For product support, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. We assure you we are here to help in any way we can. 😊