Fun fact, Swedish Post was ranked as one of the best in the world, but since beginning of 2000 it has gone downhill quite alot. Postnord is still a co-op with Danish Post
We got mail 2 times/day once. Now they say 2/week or 3/week, and post goes missing. You need to keep track of every pac on internet. We really should demand free internet. Now banking, paying bills, check your mail etc. craves internet. We have no service at all. 😡
When I was working at the postterminal in gbg 98-2000, the company got all kinds of awards, we the employees could not be paid financially for this, but we got really nice Christmas gifts, boxes of cheese, cured ham and smoked/gravad salmon. I appreciated it allot back then, the job was not that great, but if you worked with the right ppl any boring task would be so much fun😂 #återinförposten
@@coconutfleetsleeper5717 Exactly i worked there too back in 98 as a summer job, between school semesters. Running up and down 4 story staircases and biking around in the rain(protecting the letters) was not a simple feat, much tougher than today's food delivery people, with that silverspoon in their mouth. At least I was fast enough to be able to only work 6-12 on tuesdays, wednesdays and fridays while still getting payed for the full 6-14 standard hours. Mondays & Thursdays I had to restock the bike several times because of flyer ads.
Postnord is commonly referred to as ”Postmord” (mord = murder). Personally I’ve had very few and minor issues with them, but I do not live in a rural area.
Same, few and mostly minor, with a few exceptions. Most of my issues has been with mail from outside Sweden, whether it's from outside the EU or inside the EU, and the issue there is most often the ridiculous amount of time it takes to process. I ordered a book from the US recently. It took about three days from when it was sent to when it got to Sweden. Then it took almost three weeks before I got it, and there were no customs fees on it.
I live in Stockholm and have had problems with them 😂 They lost half of my yule cards for one thing, even ones that were only being sent within the bounds Stockholm. One card that wasn't for yule I had *hand drawn and painted* and had printed a frickin photograph as well... it was going to Gothenburg, and they lost it.
True story: My kid brother has been driving Trucks all over south Sweden for "Poståkeriet" since -94 and totally love his work... But!!!! The difference today is that he no longer feel proud of his work: He used to wake up, put on his working clothes with the "Posten" logo, go 10 km to Work Station and pick up his truck... Nine hours later he would go home, stop and do grocery shopping on the way, maybe have a "fika" on the way home - all dressed in "Posten" pants and T-shirt, feeling proud of a good days work in the important civil sector... Today, you never hear him talk about his job, youll never find a cap or jacket with the "Postnord"-look at his home... He has everything hidden in a locker at work and changes there... So fxxkin sad... He only stays cause he loves driving Trucks, and as an employee for 30 years he'll never come anywhere close to the salary he has today - not to mention that finding a similar STEADY job when youre 50 is almost impossible... Love from Sweden 💖
Everything in the video is true sadly, and now they only deliver every other day. If they deliver at all. I haven't got all my mail I should have. They really suck!
The Swedish post service was the oldest in the world from 1639 and very reliable with daily deliveries and 1 day for delivery within Sweden until they destroyed it.
Just yesterday i received my new tv. A week late. The package looked like an accordion with extra ventilation. Tv broken, yes. Screen cracked, yes. Surprised? Nope
Hahhah! I dont even get my post alot of the times. I have bills that i had no idea about so i have to call the company to see how much i owe them. I live a bit outside a small town. So, now i just have my mom get my bills because i literally cant be bothered anymore.
Thankfully I've never had an issue with damaged packages, but I do find that sometimes I get mail in my box that's for people who live in a different stairwell with a completely different name from mine. Also, importing anything takes forever. Order a book from the US? It'll take three days for it to go through their postal system and arrive in Sweden on the other side of the Atlantic, then customs will take three bloody weeks to process it before it even enters our postal system.
I'm an American living and Sweden; I can attest to this. I had a package on the way to Gothenburg; it went from Dallas, to Raleigh NC, to Miami on its way to Sweden. It went to Stockholm, sat there for about a month, then was sent back to the US, where it had to be reshipped again. Eventually got to Stockholm where it sat there again for about a month, before finally getting sent to Gothenburg. Whole process actually took about 4 months with Postnord.
@@AnnikaK87 On some things yes, it's kind of on a case-by-case basis, but sometimes they don't even send you the bill. It just sits there until it gets returned. Internal mail in Sweden is generally ok, if not as good as it used to be, but receiving mail from outside Sweden can be dodgy, even within the EU. There's usually no issues with rough handling of delicate items and such, but sometimes getting things actually delivered can be a pain. That's not even mentioning the ridiculous amount of time it takes them to process it. I ordered a book from the US, it took about three days from when I ordered it for it to arrive in Sweden, but then it took almost three weeks for them to get it from customs to me. Internal mail in Sweden usually takes about two days.
@@DefaultFlame Nah, the internal mail in Sweden is not OK. Bills disappear quite often, and I often get mail that is addressed to someone else (on another street) - always the same place. My last energy bill, came 2 weeks after it had to be paid. Getting things from other countries is usually hilarious - half a day to 1 day to travel across the continent - and then 1 week the rest of Sweden.
@@MagdalenaBozyk I've never had a bill disappear, but I do sometimes get letters intended for others in the same apartment building. That last part I blame on the ancient crone of a mail(wo)man that delivers to us.
@@DefaultFlameSame thing happens to me, I used to get the mail for my upstairs neighbour. I can understand it to an extent because we had the same last name, but I DON'T understand it after I, like a proper Karen, had put up two very big brightly colorful signs on my door addressing the mailman directly: "Mailman! There is no [Neighbours Name] here! They live on the floor above!" And "Mailman! STOP giving me the neighbours mail! They live on the next floor!"
They also lie about delivering packages. Postnord: "Oh no one was home, so we drove off." Me: "I was sitting on the Front Porch in The middle of fuckall, there's but one lonely road, up to my house, and not a single car have frequented the road today." Postnord: "No the driver was most definitely there." Me: If you live in a desert filled with sand, as far as the eye can see, you lot would still tell people you lived in the bloody ocean.
That is _allegedly_ a system fault. The driver probably didn't have time to deliver your package but that is _allegedly_ not a selectable option in the system so they have to default to "wasn't home". Det är dock ett påstående som jag inte vet om det finns någon sanning i... Man grundproblemet kan måhända vara ett för tight tidsschema kombinerat med taskig kommunikation vilket iofs inte gör bekymret mindre irriterande för mottagaren. ;)
@@Tim_Nilsson Ja, felet ligger ju hos företaget förstås! Att de förmodligen inte anställer tillräckligt, för att spara pengar, och färre brevbärare måste leverera mer än de har tid på dagen.
It’s a well known fact in Sweden that Postnord is really really bad. In fact we use the name Postmord (postal murder) jokingly sometimes. I saw this on TV when it aired, and I didn’t know why they’ve gone so bad. Svenska Nyheter is really good in informing the Swedish people.
I'm in a full blown war with postnord. One of my favorites are when a friend sent a package to me, and it came ripped up and the content crushed. I contacted them and their explaination were "It was sent in a low quality box". The funny part is that IT WAS THEIR OWN F-ING BOX!!! As I live in the countryside, I often opt for countryside home delivery, plant myself in the garden between 08 to 18, yet get the "You weren't home" text during the day. But I guess it's better than the time they left kibble in a paperbag 200 meters from my house when it was pouring down. I was injured and had paid extra to have it delivered to my door. Postnords sollution? I should walk back and forth with a litre at the time. Then there is the issue with my mailbox. I have one that can be moved as sometimes I'm to sick to shovel snow. My mailman doesn't know how to go in reverse, so he moves it out to the county road where it gets hit by passing cars. He also doesn't like the selfclosing lid, so he bends it and the result is that I often get my mail soaking wet as the wind opens it at it stays open. These are just a few of the hundreds of idiotic things they have pulled.
Postnord is definitely one of the most hated/ unlike companies in Sweden. They first did not want to deliver packages every day so they delivered every two days and now they do not want to pick up letters and packages every day just every two days. And it's not uncommon that the letters and packages they are handling get lost. Even packages you pay extra too track and follow get lost, they get to some terminal and then magically disappear. Or all the idiots working there just sending a text to your phone "Unfortunately you were not home when we tried to deliver the package. So now you need to travel 10km and pick it up yourself." Even if I have specifically been home waiting for that package to arrive.
Someone I know was also home when their delivery guy came; she saw him arrive, not knock or ring the doorbell but just turned the car and left. 💀 Then claimed she wasn't home. They straight up lied on purpose.
Sweden became the first country in the word to deregulate the post/mail. So far all deregulations done by (most often right conservative governments in Sweden) have turned it everything to either bad or horrible, depending on what it is. The obsession of privatising and deregulating of services that are crucial for a working, safe and secure society, is what is breaking down a society and implodes it to it's core. No good have ever come from it.
True. Sadly, all the parties are roughly equally shit, so this tends to be a one way street. I mean it tends to decline not improve since the 1980's. That motherfucker Reinfeldt, though... If I could get my hands on him... in Minecraft, of course.
"De er røde, de er røde" ( They are red....) is a pun on the locally famous Danish football song from the 1986 World Cup in Mexico in 1986. The real chorus starts with "Vi er røde, vi er hvide" ( "We are red, we are white" - the colours of the Danish national flag ).
This was actually a long time ago. It's not like this anymore. They don't deliver letters every day now. They deliver letters every other day, unless it disappears on the way that is. Oh, and in some areas, they simply don't want to drive up to the houses anymore, but instead force the people to buy postal boxes in a collective area. It has become waaaaay worse. A look back in 5 years will probably be quite tragic.
I love "post i butikk". It's so much more convenient than going to a separate post office. If they could just get it delivered in a timely manner, and reduce the insane prices and added charged on sending packages, I'd be a happy customer.
The minister that was responsible for this fiasco also was responsible for one another huge costly fiasco. The swedish government owned energy company Vattenfall bought a dutch energy company, EON, that cost us swedes roughly 75 billion kronor due to value loss. She is known for being Swedens most costly minister. And back to Postnord, from going to deliever mail 5 days a week they now only deliever 5 days in a two week period. And selling Vin & Sprit to the french was also a mistake, they screwed us almost right away.
Last 5+ years have been good ive rarely heard of any Postnord issues, but there was a time span around the time they took over ”Posten” where you would constantly hear about lost mail and memes about postnord
DHL is solid, never had an issue with their deliveries. Postnord can't read the name on my freaking mailbox and delivers me mail that's supposed to go to a different stairwell to people with names completely different to mine. UPS has huge hidden service and handling fees that they don't tell you about until the guy with the package arrives and you have to pay on the spot. I've used them once, the package, including shipping, went from costing me about $50 to $80. It cost me an additional $30, it cost UPS a customer for life.
Pretty sure they stole my package a while back. Took a photo of the delivery, and then took it with them. They threw my neighbors package on the sidewalk. Thank fuck the protective bag was semi transparent so i could read the address
Yes it's true. For many years now, when ever I get parcels sent as letters (it's a thing) that are too big for my door/post inlet, they never give me a voucher (or whetever it's called) or any info at all, so I have to wait for weeks until I get "reminders" with sufficient info for me to be able to go and collect it.
I fortunately see very little of Postnord in my corner of Norway these days. It's mostly Posten/Bring, my laptop was delivered a few days ago by DHL :)
I ordered some computer stuff in Oslo a few months back, and for some reason Postnord was the only delivery option. My package was quickly sent to the final distribution terminal in Oslo (1 day), and then I had to wait and complain for almost 3 weeks before it was delivered to my home. Customer service said it was because they didn't have enough delivery drivers...
The satire is that Postnord is worse than they make it out in the video. Im still waiting for bills that they lost half a year ago. Ive had packages go back and forth, leave the county, come back, get lost, found again, sent back and forth between centers, before maybe being delivered. More than 90% of packages have issues that cause delays or broken packages with lost content.
I've had issues with them delivering other people's mail to my mailbox. People who live in a different stairwell and who have completely different names from me. Which isn't the horror story that some people have experienced, like the people who pay extra for home delivery, sit and wait for it, no one shows up, and then they get an SMS that they "weren't home." The worst experience I've had was actually with UPS. I ordered something from the US and with shipping it was about $50. UPS was the only delivery option available and home delivery was the only option, pickup (which I prefer) wasn't possible. So I waited until it arrived, and when I went to get my package from the dude I had to pay an extra $30 on the spot in a "service and handling fee." Something that was not mentioned anywhere when I ordered it, but was included in the receipt I got with the package. So it ended up costing me $80 total and costing UPS a customer for life.
Oh, PostNord is terrible and only getting worse. A US friend of mine sent me a package last year. Postnord decided to deliver it to me when I wasn't at home, giving me no notice and they didn't have a way to get into my building. Since they failed to delivered it, they brought it back to the terminal where they lost it. I had to hound them for weeks for them to finally find it. This Easter I sent an Easter card that arrived 3 weeks too late. So yeah. Hurrah for PostNord. Also, one of their workers was super rude to me on the subway. The referendum thing was a joke btw but if there was one, I'm sure 99,99% of the Swedish population would agree with kicking PN off a very tall cliff, after setting it on fire first.
At the moment. May 30 2024, I am actually waiting for a delivery from Postnord. The guy is supposed to come between 5 pm and 10 pm. Now it's 21:55, I won't hold my breath. And this is standard practice. Notifying and then claiming nobody was home. Just an unnecessary delay before I can pick it up myself at a pick up point. Go figure😢
Nothing changed with Postnord, but a lot of other independent actors have gone into the business of delivery and they have very good delivery systems for packages you can get deliveries straight to the door for cheeper than Postnord used to offer. There's also new digital mail and package delivery box-stations installed in some grocerie stores to cut the cost of manned over the counter pick ups.
I joined a Facebook page named Postmord (post murder, as a word play) after several packages of mine had issues. They really are horrible. As a standard, their home delivery always says "you were´nt home when we tried to deliver" even if you was at home, waiting for them all day, taking a day of work just to recieve your package. Oh, you actually made me hate them again with this video.
I got the notice regarding a package from abroad 2 weeks after the post had sent it back. The norm is that the post keep the package for 2 weeks (so I have a chance to pick it up) before sending it back. Getting a notice 2 weeks after that, does not do any good. Imagine healthcare appointment post...
Generally for me(I live in a bigger city), the post doesn’t really lose letters but they come much later than they should. If someone sends a birthday card through post I’d get it sometimes half a year past my birthday(that’s from other countries though). Oh and then they send it all the way back if you don’t come pick it up within some random time they decided… It’s not that bad though, I’m used to it.
A few years ago I was living second hand in an apartment. I had ordered a pin from the US, then our landlord suddenly decided that the only name allowed on the door was the name of the guy who owned the apartment. Which meant that none of us who actually lived there got any mail since in was the wrong name on the door and this was a sudden decision. They sent the pin all the way back to the US without informing anyone. 🙃
Maybe PostMord were the reason a card from a cardgame I bought was sent to Sweden, but then for some unknown reason was sent away from Sweden and cud nolonger be tracked?
I've never lost any package or similar due to PostNord, but they do take a little longer to deliver than they did before it became PostNord. I'm in the north of Sweden as well, though not very far nonrtth, but perhaps I've been lucky.
I work as a technician for restaurant equipment repairing and installing new stuff, and before Covid we could have spare parts delivered home since going to the office to pick them up wasn't always a good option thanks to travel times, in the over 400 packages I received in around 2 years I only experienced issues with single one, for some reason it was sent to the wrong delivery place, but still within 10 minutes of home. We did have problems with a shipment during work though because a truck broke down so our delivery was many hours late while we were at a worksite. Normally though packages and mail alike arrive the next day unless sent too late in the day in which case it comes in 2 days. Compared to UPS where I had problem with 2 out of 5 deliveries. I live in Stockholm though and I believe we have it much better in that regard than out in the rural countryside. If I can chose what delivery service to use when shopping online I always go for Postnord since they in my opinion are much more reliable than the alternatives.
I've only used UPS once. I ordered a thing from the US and UPS was the only shipping option, and home delivery was also the only option, no pickup. The day arrives, the guy arrive, I meet the guy, and he tells me that there's a $30 service and handling fee. On my package that I'd already paid $50 for, most of which was for shipping. You'd thing "service and handling" was included in shipping. The package ended up costing me $80 and costing UPS a customer for life.
At my house we have post boxes where most of the mail fitted in Max 8 cm high mail. I buy quite lots of things from abroad. A few weeks ago they stopped putting these small envelopes in my postbox. So for mail from foreign countries, i have to go to an outlet quite a bit away. I have to take 2 buses and walk a mile. Those letters i get are smaller that a my hand. containing maybe some fishing hooks..or the like. They say they can put it in a mailbox at my convenient store.. 75 meters away, But then i have to pay about 8$ a letter for the inconvenience...
We used to have a national postal service, now it's privatised and its gone to shits. We'll be getting our mail once every third day now. We also privatised our schools and guess what happened, we are having problems with reading comprehension for 15 year old's now. We've privatised part of healthcare and guess what.... longer lines, lower pay... We're morons and we deserve it.
Postnord doesn't even deliver post to your home every day any more, just every other day... It's insanity, especially if you're expecting something time sensitive.
Postal order was introduced in Sweden in 1636 on the initiative of Axel Oxenstierna. It meant that there would be a postilion with the task of conveying (transporting) the mail one mile in two hours; whoever took longer would be deposed and punished with eight days' imprisonment "on bread and water".
Postnord is the biggest transport company in Sweden, the volume they have is increasing more and more, which also means more customers, from what ive heard is that they manage to deliver 98% in time without problems, and this people are not gonna speak up because it works. The only ones that speak up are the around 2%. The size of market share means the 2% is a quite a bit of people. So its not that bad as people make it out to be. And the Danish one was a bad deal because they fucked us over, the knew they were going to digitalise mail... It is what it is
I remember when I still subscribed to comic books and Postnord was called "dokumentförstöraren" (the document destroyer/the paper shredder) XD If you called the company (the publishers) (even as a kid) and said "my comic was broken when I got it" you got a new one in a few days in a sealed padded envelope, no questions asked and later all comic books came in padded envelopes.
Have worked in a few warehouses and PostNords warehouse that I worked in were more stressed than the others combined. The boss almost literally breathed down our necks. I've never seen people as stressed as the workers there. Meanwhile they had to get out a ton of pallets daily, the pallet furthest in the warehouse was some pallet from 2 years prior. I was there in 2017, so a few years ago but yeah. I guess much hasn't changed. Oh and there was this one time when a truck driver was supposed to drive under a bridge, he completely miscalculated the height. Have also seen plenty of pictures where PostNords trucks lie in the ditch because of reckless driving. So yeah, from my experience they're so stressed all the time that they can barely function. Saw a person posting a thing just last year when PostNord was delivering a pc, the package was all damaged and the pc did work but was all damaged. So, if you have any other alternative you should always take them over PostNord.
I truly hate Postnord, and call it Postmord (mord means murder) 😂. When I lived in Stockholm, they lost so many letters and parcels. I had to spend hours calling them and trying to find out where my packages were and to get them delivered.
If there is any other option like DHL I will pick that. Thievery and malpractise in general is so common amongst the workers of Postnord. No wonder when the company brings you nothing to be proud of.
Svenska Nyheter was at its best with Jesper Rönndahl. In my opinion the one who took over the show after him wasn't anywhere near as good. Now however there is a new person again, Messiah Hallberg and he is quite good actually, he has helped the programme 'fly' again.
Well, it has gone down and up. And there's much more to it than whats in that news satire, I can explain: At some point PostNord got too many orders from a big red country, people liked the countrys "free shipping" on 2 dollar products, and it got so extreme at some point that PostNord went into a collaboration with the government and customs offices to introduce a tax for doing customs on orders from certain countries. Then all of a sudden it did not make any sense for people to order from that country anymore, so while the load on Post Nord drastically fell, there were literally no purchases abroad online anymore because on a 2 dollar item you'd get slapped with a 7 dollar tax and handling fee plus the mandatory taxes, your post would be held hostage untill you paid it. This has improved now that various online businesses in those "red" countries have made a deal to pre-tax goods before shipping, so people won't be hit with that tax anymore. Also another issue that Post Nord was infamous for, was the pressure on their delivery people, postmen... so what happened was that a lot of people complained that they got a small note in the mail or on the door - that essentially said: We've been here trying to deliver your goods, but you were not home. So we will drop it off at an distribution central instead. The truth came out, people video-filmed postmen simply dropping pre-written "you where not home" notes in peoples mailboxes, without even checking if anyone was home and a lot of them got caught on video doing this. This got so bad at some point that it became country-wide news, and finally they admitted that their postal workers were set to impossible delivery KPI's and suffered really bad working conditions. All of this has improved now. I've noticed that I get my mail more regularly (haven't seen any misses the last 2 years). On the other hand, they only deliver mail 3 times a week instead of 5 times a week, skipping a day. Also - people find it more practical to use "insta-boxes", meaning delivery boxes at the local supermarkets, so you can order something and choose a pickup-point instead of having it delivered to your door. This system works remarkably well, and I like it - because I don't have to be home to wait for a package at an uncertain delivery time. So win-win for that one. TL:DR; take from this is that it has improved tremendeously, so it's not all bad anymore.
How I feel about it? The CEO of Postnord keeps increasing her salary by 20% every year. She makes about a million crowns a month now, whilst wanting to decrease the requirement of the postal service to deliver letters to once a week with a 90% delivery rate...I looked up where she lives and was seriously thinking that if I ever get diagnosed with a terminal illness then I might as well do my country a huge service before I go.
Once you get used to it it's not that bad most of the time, at least if you live in a decently sized place. I understand those that have to drive very far to pick up their packades are annoyed, but they are by definition in the minority since the reason they have less service is because they chose to live more isolated in less populated areas. And it kinda sucks that Postnord only delivers every 2 days now instead of every day, but that also only apply to letters and smaller parcels sent with regular postage stamps. Parcels with paid tracking will be delivered to you or your closest currier any weekday, sometimes even on Saturdays which never happened a few years ago. And it's not even sure your "fun" parcels with your latest online purchase is delivered by Postnord, you have DHL, City Mail, Bring, DB Shenker, Instabox, Early Bird and probably more I can't remember, that all come with their own set of problems, but are at least options. The worst thing for me personally is the abysmal collaboration between Postnord and Swedish Customs. Whenever I buy something from outside the EU, even from the UK since Brexit, my parcel is stopped by customs to pay import tax + a handling fee of 100 Swedish Crown (recently increased from 75 Swedish Crown, which already seemed steep, but is now just outright unreasonable in my opinion). Then after paying the fee, it will take on average 2-3 weeks before Postnord delivers my parcel, even if the online tracking updates the very same or the next day to me having paid the fees. I always try to find the items I want from Swedish or EU stores, but sometimes, especially concerning English books, especially English books that were never popular in Sweden and are out of print so I can't request a bookstore to stock them and they are unlikely to be found second hand in any Swedish shop, but I can find them easy enough second hand on Amazon UK or World of Books, have become insanely more expensive and much slower in delivery since Brexit.
Norwegian here and we also absolutely hate PostNord. They have ruined my day so mamy times now it's like they go out of their way to mess things up. Lost packages, stolen packages, late deliveries and blatant lies. They delivered as promised on one single occasion. Otherwise they have claimed to deliver things while I was at home working in the garden and no, no one ever came. "Well, the package was delivered" they said. Not a chance it was. Another delivery was apparently made, not really sure though, but they said the parcel was in a plastic bag hung on a picket fence where I lived at the time. Somewhere I couldn't see it and hundreds of people went past early in the morning. Someone could just reach put and snag the bag whilst walking past and it seems they did. Ah, so many examples like this, I'm going off on a tangent here. TL;DR: I lost so much because of PN, even some irreplaceable family heirlooms.
I've never really had any issues with Postnord myself. Since it's a national company and they handle all mail and most parcels they've been an easy target. It became a thing to bash them. Statistically I wouldn't be surprised if they still are the most reliable alternative. I personally have had more problems with DHL, Schenker, UPS etc. UPS is the company I personally have had the most issues with. It was however a mistake by the Swedish government to create Postnord in junction with the Danish post. The Danish side has been bleeding money since the beginning.
I used UPS once. When my package arrived I was told that had to pay an additionall $30 in a "service and handling fee." Which hadn't been mentioned anywhere when I ordered it. You'd think that should be included in the shipping fee. My package ended up costing me about $80 in total, $50 of it being shipping and the hidden "service and handling fee" and costing UPS a customer for life. I've only had minor issues with Postnord, like getting other people's letters. Other people who live in a different stairwell and have completely different names from me, mind you. You'd think the mailman could read . . . DHL and Schenker have never given me any issues.
I left my mobile charger at my parents a few weeks ago. Mom paid SEK 105 to send it in a padded envelope as a letter. I had to walk 15 minutes to the post office to pick it up. Why on earth can't the post office deliver letters to my mailbox? Another time I went to pick up a package. When I went out, I discovered that it was not my name on the package. When I went back and upset about the error, the girl behind the cash register didn't seem to understand that it was a big deal. "it was the same first name on the package". If I had been dishonest, I could have taken this package and then gone and collected the package I was supposed to have. That's one way packages can disappear.
Yeah, every now and then I get letters in my mailbox that's addressed to people that live in a different stairwell and have names completetly different from mine. You'd think that they'd teach our mailmen to read . . .
I am waiting for an electronic toll-payment tag. It was shipped on March, 6th. Nobody knows where it is. It hasn’t been delivered, but it hasn’t been returned to the sender either.
Postnord is commonly owned by Swedish and Danish countries. They are not so bad, yes they do fail sometimes. But for me it works almost every time. The big problem was like they said in the video, the Danish side which handled this like shit against Sweden.
Postnord... latest misshap was my postalcode was one letter wrong, everything else was right (street/village etc). the postalcode had the first number wrong and was not valid so instead of looking at the rest they sent it to the other side of sweden and sent me a text "you can now pick it up at xxx" it was about 700 miles away (450km). I called and asked them to send it to me instead and just got the reply, "the reciever cant change the adress you have to call the sender and make them change the adress", Im not changing any adress just making them know one number is wrong but no... We had to wait 14 days for them to send it back so they could change it and send it again 🤦♂️
That a company as large as Postnord makes mistakes is inevitable. It is of course sad for those affected. Likewise, the fact that in several parts of the country they have stopped handing out the mail every day is not good. Handing out mail is like their business idea. But it has become a bit of a thing to blame them. Likewise, it is practical to blame Postnord when you neglect to send Christmas cards to your relatives.
The service has not improved, now they only deliver post every other day, and that’s in the cities. Can only guess how it is for people out on the countryside 😕
Yes Postnord isn’t great at delivering. Packages just sit for over a month. The deliver to the wrong adress. Refuse to return a package that they never delivered. Never pass on information from phone calls and emails. Things like that. But most of the time, they deliver. Posten worked perfectly until they dismantled the Swedish post and closed all the post offices around 25 years ago.
Generally freight handeling is bad in Sweden. I cant say if PostNord is the worst, but all freight that need to be taxed is handled by PostNord, and several times they have failed to send the invoice for the tax before they have returned the pacage to sender due to non payment of import-taxes. So PostNord is not a well run company, and it was even worse back when the show aired.
I checked the site they mentioned at the end - turns out they actually did a name collection and haded it over. A quick google finds sekotidningen mentioning that 67_000 names were collected and handed over. (barely mentioned news however, aftonbladed seemed to cover it as well)
I demand more reactions to Svenska Nyheter... There are plenty of new episode on RUclips with English subs. With Messiah hallberg as the host. He is truly great, and I would love if you checked out a few of the clips with him! :)
This realy IS true. I HATE POSTNORD!!! they do less and less work for more and more money. There is absolutely no reason to use them for anything anymore.
It's gotten worse since this. Now they don't even wanna do their job and the private postal service's are far better. The one I use keeps delivering my packages early. Postnord can't even deliver on time
Don't ever think that the postal services might work. Avoid at all cost. Even governments do this now. Then of course Postmord makes even less money, which means they have to stop doing their job again. And again.
Letters, postcards and stuff has become more and more irrelevant over the years, that´s one of the biggest problems Postnord has to challenge. Can´t blame it all on the Danes : )
Post Nord on Sweden is really bad.. Sence I moved to Finland, has also Post Nord and never any problems.. Getting all my post and packaging in right time, even faster then Sweden. Shameless!
We have these sayings: _Som ett brev på posten_ (Like a letter in the mail) _Det går som tåget_ (Everything is on track) ---------- Not so much these days
They are still crap compared to the old swedish Posten that was reliable. This is what has happened to all the state owned companies that has been sold out for a free market.
The service still getting worse and worse for every year!!! AND still getting more and more expensive for every year! This story is 100% TRUE! Postnord is totally useless!!!
If you need an excuse for being late with something just say you posted it yesterday everyone expects postnord to either be late or not deliver at all..
Fun fact, Swedish Post was ranked as one of the best in the world, but since beginning of 2000 it has gone downhill quite alot. Postnord is still a co-op with Danish Post
We got mail 2 times/day once. Now they say 2/week or 3/week, and post goes missing. You need to keep track of every pac on internet. We really should demand free internet. Now banking, paying bills, check your mail etc. craves internet. We have no service at all. 😡
When I was working at the postterminal in gbg 98-2000, the company got all kinds of awards, we the employees could not be paid financially for this, but we got really nice Christmas gifts, boxes of cheese, cured ham and smoked/gravad salmon. I appreciated it allot back then, the job was not that great, but if you worked with the right ppl any boring task would be so much fun😂
#återinförposten
@@coconutfleetsleeper5717 Exactly i worked there too back in 98 as a summer job, between school semesters. Running up and down 4 story staircases and biking around in the rain(protecting the letters) was not a simple feat, much tougher than today's food delivery people, with that silverspoon in their mouth. At least I was fast enough to be able to only work 6-12 on tuesdays, wednesdays and fridays while still getting payed for the full 6-14 standard hours.
Mondays & Thursdays I had to restock the bike several times because of flyer ads.
Postnord is commonly referred to as ”Postmord” (mord = murder).
Personally I’ve had very few and minor issues with them, but I do not live in a rural area.
I usually call them postsnor (snor = snot)
Same, few and mostly minor, with a few exceptions. Most of my issues has been with mail from outside Sweden, whether it's from outside the EU or inside the EU, and the issue there is most often the ridiculous amount of time it takes to process. I ordered a book from the US recently. It took about three days from when it was sent to when it got to Sweden. Then it took almost three weeks before I got it, and there were no customs fees on it.
I live in Stockholm and have had problems with them 😂 They lost half of my yule cards for one thing, even ones that were only being sent within the bounds Stockholm. One card that wasn't for yule I had *hand drawn and painted* and had printed a frickin photograph as well... it was going to Gothenburg, and they lost it.
True story: My kid brother has been driving Trucks all over south Sweden for "Poståkeriet" since -94 and totally love his work... But!!!! The difference today is that he no longer feel proud of his work: He used to wake up, put on his working clothes with the "Posten" logo, go 10 km to Work Station and pick up his truck... Nine hours later he would go home, stop and do grocery shopping on the way, maybe have a "fika" on the way home - all dressed in "Posten" pants and T-shirt, feeling proud of a good days work in the important civil sector...
Today, you never hear him talk about his job, youll never find a cap or jacket with the "Postnord"-look at his home... He has everything hidden in a locker at work and changes there... So fxxkin sad...
He only stays cause he loves driving Trucks, and as an employee for 30 years he'll never come anywhere close to the salary he has today - not to mention that finding a similar STEADY job when youre 50 is almost impossible...
Love from Sweden 💖
Everything in the video is true sadly, and now they only deliver every other day. If they deliver at all. I haven't got all my mail I should have. They really suck!
Hjärtskärande läsning. Tyvärr är det bara ännu en liten del i en lång rad tecken på ett land i totalt förfall.
The Swedish post service was the oldest in the world from 1639 and very reliable with daily deliveries and 1 day for delivery within Sweden until they destroyed it.
Actually the Danish postal service was founded in 1624 by Christian IV. They still ended up with a big deficit however, but had the Swedes pay 😂
I worked for the Swedish post til 2010. It was not Postnord yet then so I am glad I left in time :)
Just yesterday i received my new tv. A week late.
The package looked like an accordion with extra ventilation.
Tv broken, yes.
Screen cracked, yes.
Surprised?
Nope
Hotel? Trivago...
Hahhah! I dont even get my post alot of the times. I have bills that i had no idea about so i have to call the company to see how much i owe them. I live a bit outside a small town. So, now i just have my mom get my bills because i literally cant be bothered anymore.
I received my new bike upside down last year and it was damaged because of that. (Not much but still)
Thankfully I've never had an issue with damaged packages, but I do find that sometimes I get mail in my box that's for people who live in a different stairwell with a completely different name from mine.
Also, importing anything takes forever. Order a book from the US? It'll take three days for it to go through their postal system and arrive in Sweden on the other side of the Atlantic, then customs will take three bloody weeks to process it before it even enters our postal system.
I'm an American living and Sweden; I can attest to this.
I had a package on the way to Gothenburg; it went from Dallas, to Raleigh NC, to Miami on its way to Sweden. It went to Stockholm, sat there for about a month, then was sent back to the US, where it had to be reshipped again. Eventually got to Stockholm where it sat there again for about a month, before finally getting sent to Gothenburg. Whole process actually took about 4 months with Postnord.
You have to pay customs for packages from outside the eu, might be why it was sent back.
@@AnnikaK87 On some things yes, it's kind of on a case-by-case basis, but sometimes they don't even send you the bill. It just sits there until it gets returned.
Internal mail in Sweden is generally ok, if not as good as it used to be, but receiving mail from outside Sweden can be dodgy, even within the EU. There's usually no issues with rough handling of delicate items and such, but sometimes getting things actually delivered can be a pain.
That's not even mentioning the ridiculous amount of time it takes them to process it.
I ordered a book from the US, it took about three days from when I ordered it for it to arrive in Sweden, but then it took almost three weeks for them to get it from customs to me. Internal mail in Sweden usually takes about two days.
@@DefaultFlame Nah, the internal mail in Sweden is not OK. Bills disappear quite often, and I often get mail that is addressed to someone else (on another street) - always the same place.
My last energy bill, came 2 weeks after it had to be paid.
Getting things from other countries is usually hilarious - half a day to 1 day to travel across the continent - and then 1 week the rest of Sweden.
@@MagdalenaBozyk I've never had a bill disappear, but I do sometimes get letters intended for others in the same apartment building. That last part I blame on the ancient crone of a mail(wo)man that delivers to us.
@@DefaultFlameSame thing happens to me, I used to get the mail for my upstairs neighbour. I can understand it to an extent because we had the same last name, but I DON'T understand it after I, like a proper Karen, had put up two very big brightly colorful signs on my door addressing the mailman directly: "Mailman! There is no [Neighbours Name] here! They live on the floor above!" And "Mailman! STOP giving me the neighbours mail! They live on the next floor!"
POSTNORD?! HA! What a joke. "Where's my package?!" - "What package?"
"Kein Paket!"
They also lie about delivering packages.
Postnord: "Oh no one was home, so we drove off."
Me: "I was sitting on the Front Porch in The middle of fuckall, there's but one lonely road, up to my house, and not a single car have frequented the road today."
Postnord: "No the driver was most definitely there."
Me: If you live in a desert filled with sand, as far as the eye can see, you lot would still tell people you lived in the bloody ocean.
That is _allegedly_ a system fault.
The driver probably didn't have time to deliver your package but that is _allegedly_ not a selectable option in the system so they have to default to "wasn't home".
Det är dock ett påstående som jag inte vet om det finns någon sanning i...
Man grundproblemet kan måhända vara ett för tight tidsschema kombinerat med taskig kommunikation vilket iofs inte gör bekymret mindre irriterande för mottagaren. ;)
@@Tim_Nilsson Ja, felet ligger ju hos företaget förstås! Att de förmodligen inte anställer tillräckligt, för att spara pengar, och färre brevbärare måste leverera mer än de har tid på dagen.
Jesper is a really funny guy (and his wife is just as funny, if not even better). And his danish is spot-on.
He's half Danish afaik so that probably explains it
It’s a well known fact in Sweden that Postnord is really really bad. In fact we use the name Postmord (postal murder) jokingly sometimes. I saw this on TV when it aired, and I didn’t know why they’ve gone so bad. Svenska Nyheter is really good in informing the Swedish people.
I'm in a full blown war with postnord.
One of my favorites are when a friend sent a package to me, and it came ripped up and the content crushed. I contacted them and their explaination were "It was sent in a low quality box". The funny part is that IT WAS THEIR OWN F-ING BOX!!!
As I live in the countryside, I often opt for countryside home delivery, plant myself in the garden between 08 to 18, yet get the "You weren't home" text during the day. But I guess it's better than the time they left kibble in a paperbag 200 meters from my house when it was pouring down. I was injured and had paid extra to have it delivered to my door. Postnords sollution? I should walk back and forth with a litre at the time.
Then there is the issue with my mailbox. I have one that can be moved as sometimes I'm to sick to shovel snow. My mailman doesn't know how to go in reverse, so he moves it out to the county road where it gets hit by passing cars. He also doesn't like the selfclosing lid, so he bends it and the result is that I often get my mail soaking wet as the wind opens it at it stays open.
These are just a few of the hundreds of idiotic things they have pulled.
Postnord is definitely one of the most hated/ unlike companies in Sweden. They first did not want to deliver packages every day so they delivered every two days and now they do not want to pick up letters and packages every day just every two days. And it's not uncommon that the letters and packages they are handling get lost. Even packages you pay extra too track and follow get lost, they get to some terminal and then magically disappear.
Or all the idiots working there just sending a text to your phone "Unfortunately you were not home when we tried to deliver the package. So now you need to travel 10km and pick it up yourself." Even if I have specifically been home waiting for that package to arrive.
Someone I know was also home when their delivery guy came; she saw him arrive, not knock or ring the doorbell but just turned the car and left. 💀 Then claimed she wasn't home. They straight up lied on purpose.
Sweden became the first country in the word to deregulate the post/mail.
So far all deregulations done by (most often right conservative governments in Sweden) have turned it everything to either bad or horrible, depending on what it is. The obsession of privatising and deregulating of services that are crucial for a working, safe and secure society, is what is breaking down a society and implodes it to it's core. No good have ever come from it.
True. Sadly, all the parties are roughly equally shit, so this tends to be a one way street. I mean it tends to decline not improve since the 1980's. That motherfucker Reinfeldt, though... If I could get my hands on him... in Minecraft, of course.
"De er røde, de er røde"
( They are red....) is a pun on the locally famous Danish football song from the 1986 World Cup in Mexico in 1986.
The real chorus starts with
"Vi er røde, vi er hvide"
( "We are red, we are white" - the colours of the Danish national flag ).
This was actually a long time ago. It's not like this anymore. They don't deliver letters every day now. They deliver letters every other day, unless it disappears on the way that is. Oh, and in some areas, they simply don't want to drive up to the houses anymore, but instead force the people to buy postal boxes in a collective area. It has become waaaaay worse. A look back in 5 years will probably be quite tragic.
PostNord have gone downhill since the privatisation of the postal service.
Mail, busses, trains, everything was good when everything was owned by the state. But now its shit.
Exactly!!
Nationalise the lot!
Literally yesterday I recieved a package in another city than I live in. Great job Postnord 👍
we only get mail every other day and all post offices are closed. ordinary grocery stores have been allowed to act as post offices.
I love "post i butikk". It's so much more convenient than going to a separate post office. If they could just get it delivered in a timely manner, and reduce the insane prices and added charged on sending packages, I'd be a happy customer.
The minister that was responsible for this fiasco also was responsible for one another huge costly fiasco. The swedish government owned energy company Vattenfall bought a dutch energy company, EON, that cost us swedes roughly 75 billion kronor due to value loss. She is known for being Swedens most costly minister. And back to Postnord, from going to deliever mail 5 days a week they now only deliever 5 days in a two week period. And selling Vin & Sprit to the french was also a mistake, they screwed us almost right away.
Last 5+ years have been good ive rarely heard of any Postnord issues, but there was a time span around the time they took over ”Posten” where you would constantly hear about lost mail and memes about postnord
I work at DHL in Sweden and when something goes wrong PostNord is the standing joke lol
DHL is solid, never had an issue with their deliveries.
Postnord can't read the name on my freaking mailbox and delivers me mail that's supposed to go to a different stairwell to people with names completely different to mine.
UPS has huge hidden service and handling fees that they don't tell you about until the guy with the package arrives and you have to pay on the spot. I've used them once, the package, including shipping, went from costing me about $50 to $80. It cost me an additional $30, it cost UPS a customer for life.
Pretty sure they stole my package a while back. Took a photo of the delivery, and then took it with them.
They threw my neighbors package on the sidewalk. Thank fuck the protective bag was semi transparent so i could read the address
One word: Yes.
A snail is faster.
Yes it's true. For many years now, when ever I get parcels sent as letters (it's a thing) that are too big for my door/post inlet, they never give me a voucher (or whetever it's called) or any info at all, so I have to wait for weeks until I get "reminders" with sufficient info for me to be able to go and collect it.
I fortunately see very little of Postnord in my corner of Norway these days. It's mostly Posten/Bring, my laptop was delivered a few days ago by DHL :)
I ordered some computer stuff in Oslo a few months back, and for some reason Postnord was the only delivery option. My package was quickly sent to the final distribution terminal in Oslo (1 day), and then I had to wait and complain for almost 3 weeks before it was delivered to my home. Customer service said it was because they didn't have enough delivery drivers...
This is the one I have been waiting for, I signd the petions when it got around.
The satire is that Postnord is worse than they make it out in the video.
Im still waiting for bills that they lost half a year ago.
Ive had packages go back and forth, leave the county, come back, get lost, found again, sent back and forth between centers, before maybe being delivered.
More than 90% of packages have issues that cause delays or broken packages with lost content.
Have never had any issue with Post nord. I always use them if possible.
I've had issues with them delivering other people's mail to my mailbox.
People who live in a different stairwell and who have completely different names from me.
Which isn't the horror story that some people have experienced, like the people who pay extra for home delivery, sit and wait for it, no one shows up, and then they get an SMS that they "weren't home."
The worst experience I've had was actually with UPS. I ordered something from the US and with shipping it was about $50. UPS was the only delivery option available and home delivery was the only option, pickup (which I prefer) wasn't possible.
So I waited until it arrived, and when I went to get my package from the dude I had to pay an extra $30 on the spot in a "service and handling fee." Something that was not mentioned anywhere when I ordered it, but was included in the receipt I got with the package.
So it ended up costing me $80 total and costing UPS a customer for life.
Oh, PostNord is terrible and only getting worse. A US friend of mine sent me a package last year. Postnord decided to deliver it to me when I wasn't at home, giving me no notice and they didn't have a way to get into my building. Since they failed to delivered it, they brought it back to the terminal where they lost it. I had to hound them for weeks for them to finally find it.
This Easter I sent an Easter card that arrived 3 weeks too late.
So yeah. Hurrah for PostNord. Also, one of their workers was super rude to me on the subway.
The referendum thing was a joke btw but if there was one, I'm sure 99,99% of the Swedish population would agree with kicking PN off a very tall cliff, after setting it on fire first.
At the moment. May 30 2024,
I am actually waiting for a delivery from Postnord.
The guy is supposed to come between 5 pm and 10 pm.
Now it's 21:55, I won't hold my breath.
And this is standard practice.
Notifying and then claiming nobody was home.
Just an unnecessary delay before I can
pick it up myself at a pick up point.
Go figure😢
Svenska nyheter är ju underbart! ❤
I've never had issues with Postnord myself. Maybe a package got delayed once or twicr but I havent lost packages or anything like that
Nothing changed with Postnord, but a lot of other independent actors have gone into the business of delivery and they have very good delivery systems for packages you can get deliveries straight to the door for cheeper than Postnord used to offer. There's also new digital mail and package delivery box-stations installed in some grocerie stores to cut the cost of manned over the counter pick ups.
I joined a Facebook page named Postmord (post murder, as a word play) after several packages of mine had issues. They really are horrible. As a standard, their home delivery always says "you were´nt home when we tried to deliver" even if you was at home, waiting for them all day, taking a day of work just to recieve your package. Oh, you actually made me hate them again with this video.
I got the notice regarding a package from abroad 2 weeks after the post had sent it back. The norm is that the post keep the package for 2 weeks (so I have a chance to pick it up) before sending it back. Getting a notice 2 weeks after that, does not do any good. Imagine healthcare appointment post...
Generally for me(I live in a bigger city), the post doesn’t really lose letters but they come much later than they should. If someone sends a birthday card through post I’d get it sometimes half a year past my birthday(that’s from other countries though). Oh and then they send it all the way back if you don’t come pick it up within some random time they decided…
It’s not that bad though, I’m used to it.
A few years ago I was living second hand in an apartment. I had ordered a pin from the US, then our landlord suddenly decided that the only name allowed on the door was the name of the guy who owned the apartment. Which meant that none of us who actually lived there got any mail since in was the wrong name on the door and this was a sudden decision. They sent the pin all the way back to the US without informing anyone. 🙃
Maybe PostMord were the reason a card from a cardgame I bought was sent to Sweden, but then for some unknown reason was sent away from Sweden and cud nolonger be tracked?
I've never lost any package or similar due to PostNord, but they do take a little longer to deliver than they did before it became PostNord.
I'm in the north of Sweden as well, though not very far nonrtth, but perhaps I've been lucky.
I work as a technician for restaurant equipment repairing and installing new stuff, and before Covid we could have spare parts delivered home since going to the office to pick them up wasn't always a good option thanks to travel times, in the over 400 packages I received in around 2 years I only experienced issues with single one, for some reason it was sent to the wrong delivery place, but still within 10 minutes of home.
We did have problems with a shipment during work though because a truck broke down so our delivery was many hours late while we were at a worksite.
Normally though packages and mail alike arrive the next day unless sent too late in the day in which case it comes in 2 days.
Compared to UPS where I had problem with 2 out of 5 deliveries.
I live in Stockholm though and I believe we have it much better in that regard than out in the rural countryside.
If I can chose what delivery service to use when shopping online I always go for Postnord since they in my opinion are much more reliable than the alternatives.
I've only used UPS once. I ordered a thing from the US and UPS was the only shipping option, and home delivery was also the only option, no pickup. The day arrives, the guy arrive, I meet the guy, and he tells me that there's a $30 service and handling fee.
On my package that I'd already paid $50 for, most of which was for shipping. You'd thing "service and handling" was included in shipping.
The package ended up costing me $80 and costing UPS a customer for life.
At my house we have post boxes where most of the mail fitted in Max 8 cm high mail.
I buy quite lots of things from abroad. A few weeks ago they stopped putting these small envelopes in my postbox. So for mail from foreign countries, i have to go to an outlet quite a bit away. I have to take 2 buses and walk a mile.
Those letters i get are smaller that a my hand. containing maybe some fishing hooks..or the like.
They say they can put it in a mailbox at my convenient store.. 75 meters away, But then i have to pay about 8$ a letter for the inconvenience...
We used to have a national postal service, now it's privatised and its gone to shits. We'll be getting our mail once every third day now.
We also privatised our schools and guess what happened, we are having problems with reading comprehension for 15 year old's now.
We've privatised part of healthcare and guess what.... longer lines, lower pay...
We're morons and we deserve it.
Postnord doesn't even deliver post to your home every day any more, just every other day... It's insanity, especially if you're expecting something time sensitive.
I once sent a christmas card, and the next year another one.
My father called and thanked for the 2 cards. One was one year late
Postal order was introduced in Sweden in 1636 on the initiative of Axel Oxenstierna. It meant that there would be a postilion with the task of conveying (transporting) the mail one mile in two hours; whoever took longer would be deposed and punished with eight days' imprisonment "on bread and water".
Postnord is the biggest transport company in Sweden, the volume they have is increasing more and more, which also means more customers, from what ive heard is that they manage to deliver 98% in time without problems, and this people are not gonna speak up because it works. The only ones that speak up are the around 2%.
The size of market share means the 2% is a quite a bit of people. So its not that bad as people make it out to be.
And the Danish one was a bad deal because they fucked us over, the knew they were going to digitalise mail... It is what it is
I remember when I still subscribed to comic books and Postnord was called "dokumentförstöraren" (the document destroyer/the paper shredder) XD
If you called the company (the publishers) (even as a kid) and said "my comic was broken when I got it" you got a new one in a few days in a sealed padded envelope, no questions asked and later all comic books came in padded envelopes.
Have worked in a few warehouses and PostNords warehouse that I worked in were more stressed than the others combined. The boss almost literally breathed down our necks. I've never seen people as stressed as the workers there. Meanwhile they had to get out a ton of pallets daily, the pallet furthest in the warehouse was some pallet from 2 years prior. I was there in 2017, so a few years ago but yeah. I guess much hasn't changed.
Oh and there was this one time when a truck driver was supposed to drive under a bridge, he completely miscalculated the height. Have also seen plenty of pictures where PostNords trucks lie in the ditch because of reckless driving. So yeah, from my experience they're so stressed all the time that they can barely function. Saw a person posting a thing just last year when PostNord was delivering a pc, the package was all damaged and the pc did work but was all damaged. So, if you have any other alternative you should always take them over PostNord.
I truly hate Postnord, and call it Postmord (mord means murder) 😂. When I lived in Stockholm, they lost so many letters and parcels. I had to spend hours calling them and trying to find out where my packages were and to get them delivered.
If there is any other option like DHL I will pick that.
Thievery and malpractise in general is so common amongst the workers of Postnord. No wonder when the company brings you nothing to be proud of.
Svenska Nyheter was at its best with Jesper Rönndahl. In my opinion the one who took over the show after him wasn't anywhere near as good. Now however there is a new person again, Messiah Hallberg and he is quite good actually, he has helped the programme 'fly' again.
Well, it has gone down and up. And there's much more to it than whats in that news satire, I can explain:
At some point PostNord got too many orders from a big red country, people liked the countrys "free shipping" on 2 dollar products, and it got so extreme at some point that PostNord went into a collaboration with the government and customs offices to introduce a tax for doing customs on orders from certain countries. Then all of a sudden it did not make any sense for people to order from that country anymore, so while the load on Post Nord drastically fell, there were literally no purchases abroad online anymore because on a 2 dollar item you'd get slapped with a 7 dollar tax and handling fee plus the mandatory taxes, your post would be held hostage untill you paid it.
This has improved now that various online businesses in those "red" countries have made a deal to pre-tax goods before shipping, so people won't be hit with that tax anymore.
Also another issue that Post Nord was infamous for, was the pressure on their delivery people, postmen... so what happened was that a lot of people complained that they got a small note in the mail or on the door - that essentially said: We've been here trying to deliver your goods, but you were not home. So we will drop it off at an distribution central instead.
The truth came out, people video-filmed postmen simply dropping pre-written "you where not home" notes in peoples mailboxes, without even checking if anyone was home and a lot of them got caught on video doing this. This got so bad at some point that it became country-wide news, and finally they admitted that their postal workers were set to impossible delivery KPI's and suffered really bad working conditions.
All of this has improved now. I've noticed that I get my mail more regularly (haven't seen any misses the last 2 years). On the other hand, they only deliver mail 3 times a week instead of 5 times a week, skipping a day.
Also - people find it more practical to use "insta-boxes", meaning delivery boxes at the local supermarkets, so you can order something and choose a pickup-point instead of having it delivered to your door. This system works remarkably well, and I like it - because I don't have to be home to wait for a package at an uncertain delivery time. So win-win for that one.
TL:DR; take from this is that it has improved tremendeously, so it's not all bad anymore.
Such an epic episode 😂
How I feel about it? The CEO of Postnord keeps increasing her salary by 20% every year. She makes about a million crowns a month now, whilst wanting to decrease the requirement of the postal service to deliver letters to once a week with a 90% delivery rate...I looked up where she lives and was seriously thinking that if I ever get diagnosed with a terminal illness then I might as well do my country a huge service before I go.
Thank you Mert! I had not seen that. It was funny!
(Especially when he makes fun of the Danes)
// The Swede
Once you get used to it it's not that bad most of the time, at least if you live in a decently sized place. I understand those that have to drive very far to pick up their packades are annoyed, but they are by definition in the minority since the reason they have less service is because they chose to live more isolated in less populated areas. And it kinda sucks that Postnord only delivers every 2 days now instead of every day, but that also only apply to letters and smaller parcels sent with regular postage stamps. Parcels with paid tracking will be delivered to you or your closest currier any weekday, sometimes even on Saturdays which never happened a few years ago. And it's not even sure your "fun" parcels with your latest online purchase is delivered by Postnord, you have DHL, City Mail, Bring, DB Shenker, Instabox, Early Bird and probably more I can't remember, that all come with their own set of problems, but are at least options.
The worst thing for me personally is the abysmal collaboration between Postnord and Swedish Customs. Whenever I buy something from outside the EU, even from the UK since Brexit, my parcel is stopped by customs to pay import tax + a handling fee of 100 Swedish Crown (recently increased from 75 Swedish Crown, which already seemed steep, but is now just outright unreasonable in my opinion). Then after paying the fee, it will take on average 2-3 weeks before Postnord delivers my parcel, even if the online tracking updates the very same or the next day to me having paid the fees. I always try to find the items I want from Swedish or EU stores, but sometimes, especially concerning English books, especially English books that were never popular in Sweden and are out of print so I can't request a bookstore to stock them and they are unlikely to be found second hand in any Swedish shop, but I can find them easy enough second hand on Amazon UK or World of Books, have become insanely more expensive and much slower in delivery since Brexit.
Norwegian here and we also absolutely hate PostNord. They have ruined my day so mamy times now it's like they go out of their way to mess things up. Lost packages, stolen packages, late deliveries and blatant lies. They delivered as promised on one single occasion. Otherwise they have claimed to deliver things while I was at home working in the garden and no, no one ever came. "Well, the package was delivered" they said. Not a chance it was. Another delivery was apparently made, not really sure though, but they said the parcel was in a plastic bag hung on a picket fence where I lived at the time. Somewhere I couldn't see it and hundreds of people went past early in the morning. Someone could just reach put and snag the bag whilst walking past and it seems they did.
Ah, so many examples like this, I'm going off on a tangent here.
TL;DR: I lost so much because of PN, even some irreplaceable family heirlooms.
I've never really had any issues with Postnord myself.
Since it's a national company and they handle all mail and most parcels they've been an easy target.
It became a thing to bash them.
Statistically I wouldn't be surprised if they still are the most reliable alternative.
I personally have had more problems with DHL, Schenker, UPS etc.
UPS is the company I personally have had the most issues with.
It was however a mistake by the Swedish government to create Postnord in junction with the Danish post.
The Danish side has been bleeding money since the beginning.
I used UPS once. When my package arrived I was told that had to pay an additionall $30 in a "service and handling fee." Which hadn't been mentioned anywhere when I ordered it. You'd think that should be included in the shipping fee. My package ended up costing me about $80 in total, $50 of it being shipping and the hidden "service and handling fee" and costing UPS a customer for life.
I've only had minor issues with Postnord, like getting other people's letters. Other people who live in a different stairwell and have completely different names from me, mind you. You'd think the mailman could read . . .
DHL and Schenker have never given me any issues.
I left my mobile charger at my parents a few weeks ago. Mom paid SEK 105 to send it in a padded envelope as a letter. I had to walk 15 minutes to the post office to pick it up. Why on earth can't the post office deliver letters to my mailbox?
Another time I went to pick up a package. When I went out, I discovered that it was not my name on the package. When I went back and upset about the error, the girl behind the cash register didn't seem to understand that it was a big deal. "it was the same first name on the package". If I had been dishonest, I could have taken this package and then gone and collected the package I was supposed to have. That's one way packages can disappear.
Yeah, every now and then I get letters in my mailbox that's addressed to people that live in a different stairwell and have names completetly different from mine. You'd think that they'd teach our mailmen to read . . .
I am waiting for an electronic toll-payment tag. It was shipped on March, 6th. Nobody knows where it is. It hasn’t been delivered, but it hasn’t been returned to the sender either.
Postnord is commonly owned by Swedish and Danish countries. They are not so bad, yes they do fail sometimes. But for me it works almost every time. The big problem was like they said in the video, the Danish side which handled this like shit against Sweden.
Postnord... latest misshap was my postalcode was one letter wrong, everything else was right (street/village etc). the postalcode had the first number wrong and was not valid so instead of looking at the rest they sent it to the other side of sweden and sent me a text "you can now pick it up at xxx" it was about 700 miles away (450km). I called and asked them to send it to me instead and just got the reply, "the reciever cant change the adress you have to call the sender and make them change the adress", Im not changing any adress just making them know one number is wrong but no... We had to wait 14 days for them to send it back so they could change it and send it again 🤦♂️
I have never had problems with Postnord but I also live in a nice area in Gothenburg so I can def not speak for others experiences.
That a company as large as Postnord makes mistakes is inevitable. It is of course sad for those affected.
Likewise, the fact that in several parts of the country they have stopped handing out the mail every day is not good. Handing out mail is like their business idea.
But it has become a bit of a thing to blame them. Likewise, it is practical to blame Postnord when you neglect to send Christmas cards to your relatives.
The service has not improved, now they only deliver post every other day, and that’s in the cities. Can only guess how it is for people out on the countryside 😕
This show is really spot on. Postnord sux.
Pretty similar to what happend when the railway was deregulated, just as the brits warned us about.
Yes Postnord isn’t great at delivering. Packages just sit for over a month. The deliver to the wrong adress. Refuse to return a package that they never delivered. Never pass on information from phone calls and emails. Things like that. But most of the time, they deliver. Posten worked perfectly until they dismantled the Swedish post and closed all the post offices around 25 years ago.
Generally freight handeling is bad in Sweden. I cant say if PostNord is the worst, but all freight that need to be taxed is handled by PostNord, and several times they have failed to send the invoice for the tax before they have returned the pacage to sender due to non payment of import-taxes. So PostNord is not a well run company, and it was even worse back when the show aired.
I wish the pexit part was true.
Personally I have had no issues with post go missing but it's obvious too many people struggle with them.
I checked the site they mentioned at the end - turns out they actually did a name collection and haded it over.
A quick google finds sekotidningen mentioning that 67_000 names were collected and handed over. (barely mentioned news however, aftonbladed seemed to cover it as well)
I demand more reactions to Svenska Nyheter... There are plenty of new episode on RUclips with English subs. With Messiah hallberg as the host. He is truly great, and I would love if you checked out a few of the clips with him! :)
Han kunde gått lite hårdare åt Maud Olofsson hon sålde ut allt, hur mycket var det nu igen Nuon kostade?
This realy IS true. I HATE POSTNORD!!! they do less and less work for more and more money. There is absolutely no reason to use them for anything anymore.
Ive ordered alot and never had any problem with Postnord:D (Knocking on wood)
We can summarize it with: DANSKJÄVLAR!
Ost Nord has received tons of maps and Compass As an arrow for them not having found the right address
It's gotten worse since this. Now they don't even wanna do their job and the private postal service's are far better. The one I use keeps delivering my packages early. Postnord can't even deliver on time
Thank you 😂
Don't ever think that the postal services might work. Avoid at all cost. Even governments do this now. Then of course Postmord makes even less money, which means they have to stop doing their job again. And again.
Letters, postcards and stuff has become more and more irrelevant over the years, that´s one of the biggest problems Postnord has to challenge. Can´t blame it all on the Danes : )
"om tåget eller posten kommer".
PostNord is a Danish company
My parents and me call PostNord > PostMord. Translate the 2nd word on google translate.
Never had any problem with it
Post Nord on Sweden is really bad..
Sence I moved to Finland, has also Post Nord and never any problems.. Getting all my post and packaging in right time, even faster then Sweden. Shameless!
We have these sayings:
_Som ett brev på posten_ (Like a letter in the mail)
_Det går som tåget_ (Everything is on track)
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Not so much these days
pexit ❤
4 mil is 40 km or 25 miles.
watch his last show it is a follow up
did you see kapatism. its there(rome)
Norwegians call it "Post hvor?"
They have horrible logistics. Which is bad for a logistics company.
yep it is true
They are still crap compared to the old swedish Posten that was reliable. This is what has happened to all the state owned companies that has been sold out for a free market.
The service still getting worse and worse for every year!!! AND still getting more and more expensive for every year! This story is 100% TRUE! Postnord is totally useless!!!
If you need an excuse for being late with something just say you posted it yesterday everyone expects postnord to either be late or not deliver at all..
It is often refered as Postmord (postmurder). They are really bad.
Aha Maud Olofsson, leader of the c Centerparty. Well she did a lot of shit that made taxpayers mad. She was a pain. The centerparty is a pain still.