Hi, Nate! Printing onto a disc is just one of many several print options on your PIXMA TS9120 and you should be able to decline the disc printing option if choose to do so. If you're having trouble accessing the printer's other features, please contact our US-based tech support team at canon.us/SupportYT for free assistance. We hope this helps!
Hi Dararoth, If you are unable to use the Canon app, you can try the Apple AirPrint feature. Instructions on the process are found at this link. Canon.us/2spdz If you still have trouble, one of our printer agents would be happy to walk you through the process. You can reach them at 1-800-OK-CANON (800-652-2666) for advice. Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays
Hi, Lauren! The default password is most likely the printer's serial number. You'll find this by opening up the printer as if though you were going to change the ink. You'll find a label inside the printer bearing the serial number, and that number will consist of 4 letters followed by 5 numbers (i.e. ABCD12345). If you continue to have trouble, our US-based support team is ready to assist you at canon.us/SupportYT We hope this helps!
Hi, Talia! If you've followed the instructions in the video and you're still having trouble getting your PIXMA TS9120 to talk to your iOS device, our US-based support squad will be happy to provide you with real-time help. Take a quick moment to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free phone number. We look forward to your call!
When you say set up to A NEW USER, THAT MEANS FROM THE PACKING ON. wHEN DO YOU INSTALL INK CARTRIDGES? OH YEH, SETUP. It is these type of details that drive mew crazy.
What is wrong with this printer? I have tried all the ways to connect to wifi nothing works! I have reset all wifi settings! It finds my wifi but trying to connect I get an error in red (connection fails. Using the Print App on a phone I get error code 3441. This wifi was connected and working. Now! Out of the blue nothing! The cannon help and support just takes you to a third party help site that you have to pay for! There is no support from Cannon at all. The manual sucks! No mention of this error messages on the printer. What a waste of time and money. This printer TS9120 SUCKS!
Hi, Albert! We offer free support for PIXMA printers within their warranty period. Take a moment to register your PIXMA TS9120 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. We're confident our team of support experts can get your printer connected. Hope to help you soon!
Hi, Leo! If your wireless setup isn't going as shown in the video, our US-based support squad can find a solution for you. Take a moment first to register your PIXMA TS9120 at canon.us/account and you'll get access to all of your support options including our toll-free number. We look forward to your call!
What type of wire does this printer use to plug in mine is lost
For power or USB?
i don't want or need a printable disc - how can i bypass this -
Hi, Nate!
Printing onto a disc is just one of many several print options on your PIXMA TS9120 and you should be able to decline the disc printing option if choose to do so. If you're having trouble accessing the printer's other features, please contact our US-based tech support team at canon.us/SupportYT for free assistance.
We hope this helps!
My iPhone in IOS10, but this app require iOS 11. So I can't download. Does it has more way to print on iPhone ( iOS 10⬇️)
Hi Dararoth,
If you are unable to use the Canon app, you can try the Apple AirPrint feature. Instructions on the process are found at this link. Canon.us/2spdz If you still have trouble, one of our printer agents would be happy to walk you through the process. You can reach them at 1-800-OK-CANON (800-652-2666) for advice. Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays
Hi canon, it appears my printers created network has a password. Where can I find this?
Hi, Lauren!
The default password is most likely the printer's serial number. You'll find this by opening up the printer as if though you were going to change the ink. You'll find a label inside the printer bearing the serial number, and that number will consist of 4 letters followed by 5 numbers (i.e. ABCD12345).
If you continue to have trouble, our US-based support team is ready to assist you at canon.us/SupportYT
We hope this helps!
This printer gave me a headache
Hi, Talia! If you've followed the instructions in the video and you're still having trouble getting your PIXMA TS9120 to talk to your iOS device, our US-based support squad will be happy to provide you with real-time help. Take a quick moment to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free phone number.
We look forward to your call!
When you say set up to A NEW USER, THAT MEANS FROM THE PACKING ON. wHEN DO YOU INSTALL INK CARTRIDGES? OH YEH, SETUP. It is these type of details that drive mew crazy.
What is wrong with this printer? I have tried all the ways to connect to wifi nothing works! I have reset all wifi settings! It finds my wifi but trying to connect I get an error in red (connection fails. Using the Print App on a phone I get error code 3441. This wifi was connected and working. Now! Out of the blue nothing! The cannon help and support just takes you to a third party help site that you have to pay for! There is no support from Cannon at all. The manual sucks! No mention of this error messages on the printer. What a waste of time and money. This printer TS9120 SUCKS!
Hi, Albert! We offer free support for PIXMA printers within their warranty period. Take a moment to register your PIXMA TS9120 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. We're confident our team of support experts can get your printer connected.
Hope to help you soon!
this is the worst printer ever i cant even connect to the god dawm wifi
Hi, Leo! If your wireless setup isn't going as shown in the video, our US-based support squad can find a solution for you. Take a moment first to register your PIXMA TS9120 at canon.us/account and you'll get access to all of your support options including our toll-free number.
We look forward to your call!
NOT HELPFUL AT ALL!!!!