For those having issues with a particular side, try taking off the innermost rubber piece to charge. I'm only using the medium size and my right side wasn't charging. Took that piece off and immediately worked.
Excellent! Thank you very much for your advice. The "quick start guide" of the product does not explain this well (this is essential, so, a negative point to JBL for this). If i hadn't seen your video, I would still be looking for the solution! So, many thanks!!! :)
@@CarrotReactions I don't know the problem. I buy'd a new one from Ebay. This earbuds are phenomenal I love the jbl reflect mini nc. I hope this new one works good.
I had the same problem but only when I had the right earbud in the charger (when the left one was there, the charging led was on just while it was charging the bud). Actually, that started only after I updated the firmware to v4.2.0. I tried to do a soft reset and a hardware reset, as instructed by the JBL support and that did not work. Anyways, this is what worked for me: as I was trying not to kill the battery lifetime (because the always-on led was draining all the juice), I changed the app config to auto turn off the buds after 15mins of BT disconnection and so I could leave the right earbud out of the case. I think that may have caused some kind of "reset" to the link from the bud to the case. The next day when I put the right one back to the case, I was happy to notice the led was off after it was fully charged. So I hope this may have solved the problem once and for all. Hope it works for someone else as well.
Hi, I have a question , my case doesn't work unless it's plugged in a charger , when I connect to the app it says that the case is almost fully charged and I have also tried leaving it to charge for a day, any day how to fix it?
Excelent video! Just a question, my smartphone charger is fast charge. I can use It right? I heard that the case ( or whatever you connect) Control the voltage and etc. Is ir right?
My jbl reflect flow battery draning fast. I will last for only 2days after a full charge. I only used it for 1 hour day. What should i do to solve this problem? Thanks.
Hi! Did you ever have an issue with the left earbud not charging? I've had mine in the case overnight but the left is still at 5%. When I connect to the app, the left one doesn't even appear lol. Really hope this is fixable as I've been so happy with them on all other fronts 😭
Hi, I’ve had this happen to me when I accidentally did not place the earbud not 100% into the correct position. When putting the earbuds back into the case I now always check that the LED on the front of the charging case lights up briefly.
My right one doesn't charge. It's brand new and the first time I've ever used them. I'm so irritated as I've already went through everything that could be the issue. I literally just opened the damn box....
Yesterday I took out my earbuds and noticed that the right one was full, but the left one was empty. I guessed I just didn't put the left one in correctly and it didnt make contact. But after a few hours I checked again the Battery case went from 100% to 0% and the left Earbud was still at 0%. Im going to try charging it again but I fear that my left earbud has a short circuit and I dont have the reciept anymore to exchange them at the store...
@@MegaSafetyFirst Im gonna try that next. I just searched for the reciept again without success. I also reset them with the button and now the left one is charging very slowly. The charge box went from 100% to 27% while the earbud went from 0% to 12%. Hopefully JBL will consider replacing them, cause I really liked the Sound and Features...
@@lmaokkk8014 After not using them for a while and letting them sit around the issue somehow went away by itself... its been some time, but i think i tried charging them regularly/left them plugged in for a long time and one day they suddenly worked again for some reason. Though I lost them a few months ago. Dont know if I misplaced them and they will reappear one day, or if they fell out of my pocket or something, so sadly I dont have them anymore...
Friend please I need your help my left side of JBL reflect mini nc is quieter than the right side and don’t know why and how to fix it please I need your help since u are an expert in JBL brand
Hey! When i charge my right earbud it gives a light to the left side.. don’t know what to do because it’s not charging at all. It gives a light at the right side for some seconds
Hi, that may be normal behavior. When you put in the right earbud the LEDs in the front only lights up briefly on the right side. That indicates that the right earbud was detected and should start charging.
For those having issues with a particular side, try taking off the innermost rubber piece to charge. I'm only using the medium size and my right side wasn't charging. Took that piece off and immediately worked.
Excellent! Thank you very much for your advice.
The "quick start guide" of the product does not explain this well (this is essential, so, a negative point to JBL for this).
If i hadn't seen your video, I would still be looking for the solution!
So, many thanks!!! :)
Thank you for the helpful videos.
What about turning off the charging case? The lights don't turn off. 🤔
Est ce qu'il y a une importance quand le boîtier JBL est ouvert ou fermé sans être branché est ce que mes écouteurs chargent ?
Merci pour votre vidéo
Can you charge the case while ear buds are lodging in ear
Yes, that’s ok
Hello why does the light on the case stay lit white... Does it turn off by itself eventually or does it stay on and run the battery down
Why did the Led on the case didn't going off.? It is always on and 24 hours later is the case battery empty! Can you help me?
Same issue here. I would love to know!
Hi did you know what is the issue with the led becuse mine is the same?
@@CarrotReactions I don't know the problem. I buy'd a new one from Ebay. This earbuds are phenomenal I love the jbl reflect mini nc. I hope this new one works good.
I had the same problem but only when I had the right earbud in the charger (when the left one was there, the charging led was on just while it was charging the bud). Actually, that started only after I updated the firmware to v4.2.0. I tried to do a soft reset and a hardware reset, as instructed by the JBL support and that did not work.
Anyways, this is what worked for me: as I was trying not to kill the battery lifetime (because the always-on led was draining all the juice), I changed the app config to auto turn off the buds after 15mins of BT disconnection and so I could leave the right earbud out of the case. I think that may have caused some kind of "reset" to the link from the bud to the case. The next day when I put the right one back to the case, I was happy to notice the led was off after it was fully charged. So I hope this may have solved the problem once and for all.
Hope it works for someone else as well.
@@islanpeterson Mine after a while Just turned off, i've done this before (15min adjust).
So the case light just stays on ?
Hi, I have a question , my case doesn't work unless it's plugged in a charger , when I connect to the app it says that the case is almost fully charged and I have also tried leaving it to charge for a day, any day how to fix it?
Excelent video!
Just a question, my smartphone charger is fast charge. I can use It right? I heard that the case ( or whatever you connect) Control the voltage and etc. Is ir right?
Hi, you’ll be able to use the charger as long as it can output 5V. The charger and the case will negotiate the correct voltage.
@@MegaSafetyFirst ahh ok thanks, It says 5v 2.5 amp, 9v 2amp and 12v 1.5 amp
Yes, that will work. 5V 2.5Amp is more than enough.
It will safely charge the case battery at the fastest rate possible.
My jbl reflect flow battery draning fast. I will last for only 2days after a full charge. I only used it for 1 hour day. What should i do to solve this problem? Thanks.
i m sorry but how i know the earbuds are fully charged and ready to use? i didnt understand what you mean at 1:24, thank you
Hi! Did you ever have an issue with the left earbud not charging? I've had mine in the case overnight but the left is still at 5%. When I connect to the app, the left one doesn't even appear lol. Really hope this is fixable as I've been so happy with them on all other fronts 😭
Hi, I’ve had this happen to me when I accidentally did not place the earbud not 100% into the correct position.
When putting the earbuds back into the case I now always check that the LED on the front of the charging case lights up briefly.
My right one doesn't charge. It's brand new and the first time I've ever used them. I'm so irritated as I've already went through everything that could be the issue. I literally just opened the damn box....
It just stays blinking on the right now
@@whoami7566 did you ever fix this? I am in literally the same situation as you in that right will not charge, but seems to indicate it is charging
@@zachkline8713 same, the case says its charging but when i check several hours later it didn't charge at all
Yesterday I took out my earbuds and noticed that the right one was full, but the left one was empty. I guessed I just didn't put the left one in correctly and it didnt make contact. But after a few hours I checked again the Battery case went from 100% to 0% and the left Earbud was still at 0%.
Im going to try charging it again but I fear that my left earbud has a short circuit and I dont have the reciept anymore to exchange them at the store...
Did you try contacting JBL directly?
@@MegaSafetyFirst Im gonna try that next. I just searched for the reciept again without success.
I also reset them with the button and now the left one is charging very slowly. The charge box went from 100% to 27% while the earbud went from 0% to 12%.
Hopefully JBL will consider replacing them, cause I really liked the Sound and Features...
@@nicholasweiss4662 were you able to fix it because mine is having the same issue
@@lmaokkk8014 After not using them for a while and letting them sit around the issue somehow went away by itself... its been some time, but i think i tried charging them regularly/left them plugged in for a long time and one day they suddenly worked again for some reason. Though I lost them a few months ago. Dont know if I misplaced them and they will reappear one day, or if they fell out of my pocket or something, so sadly I dont have them anymore...
Friend please I need your help my left side of JBL reflect mini nc is quieter than the right side and don’t know why and how to fix it please I need your help since u are an expert in JBL brand
Hi, did you try this method?
ruclips.net/video/-ShlaqNjw50/видео.html
can i charge only the case? or do i have to put the earbuds also in the case for it to charge?
Hi, you can charge the case by itself. The earbuds don’t have to be in it.
So the led light on the case will always be lit?
It should turn off as soon as the earbuds are fully charged. So they should never be on for more than just over an hour.
@@MegaSafetyFirst thanks greatly appreciated
@@MegaSafetyFirst I charged the case and earbuds fully but I used them for 2 hours and the case's led light wont turn off again why?
That is strange. You could try a factory reset and check if that changes anything.
Hey! When i charge my right earbud it gives a light to the left side.. don’t know what to do because it’s not charging at all. It gives a light at the right side for some seconds
Hi, that may be normal behavior.
When you put in the right earbud the LEDs in the front only lights up briefly on the right side. That indicates that the right earbud was detected and should start charging.
MegaSafetyFirst Thanks! Even without the lights it’s charging again
Glad to hear! Thank you for your feedback!