I'm trying to install this device on a door where the interior handle is on the right side of the door. Do you have any information on how to swap the direction of the locking turn?
Hi and here to help! The Powerbolt 240 is designed to fit both left-hand and right-hand doors. To hand your lock, install it as advised in this video and perform the Door Rehanding in Step 15 here: kwik.st/3sYcsrG Thanks ~ Kwikset Social
Super easy instructions, thank you. Am putting this on a door to a small apartment within a house for short term renting. Wouldn't it be super easy for a renter to just look up this video and change the code himself?
Hi and here to help! Please know that you can always factory reset the lock, which will delete all codes and you can reprogram the lock with new codes at any time. Here's a link to the installation & programming guide: kwik.st/477VDcw Thanks ~ Kwikset Social
Hi - Happy to help! Make sure that you are rotating the interior turn piece while the interior assembly is off of the door. Please see Section 4 here: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053733_9240.pdf Thanks ~ Kwikset Social
Wait! Should that silver, skinny blade be horizontal or vertical? He put it in horizontally. When we see the inside of the door, it’s vertical. After it’s inserted, do we then turn it…. Clock wise or the opposite?
Hi @DawnakaPookie - When the deadbolt latch is in the locked position, the flat blade should be in the vertical position. Please see section 4-B here: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054450[240]eng-spa.pdf Thanks ~ Kwikset Social
Hi @yeseniarodriguez9342 -Please try a different set of batteries and follow these steps in order: 1. Factory Reset, and perform the Door Rehanding in Steps 16 and 15: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053733_9240.pdf 2. Program the User Code in Step 6. 3. Test the lock with the door open. For more help, please reach out to our Support Team here: www.kwikset.com/support/customer-service Thanks ~ Kwikset Social
Hi Francis - Here to help! Please see Section 3A of the installation guide for the Adaptor Ring installation details: kwik.st/3Fw3swt Thanks ~ Kwikset Social
I just installed this lock and it works fine if the key is inserted but if I take the key out it won't work. The key only comes out in the locked position
Hi! Please reinstall the lock with the key removed from the cylinder and ensure that the flat blade is in the vertical position. Please see Section 4-B here: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054450[240]eng-spa.pdf Thanks ~ Kwikset Social
Hi - The key is used to lock and unlock the deadbolt, should the batteries die. The lock can be installed and used electronically even if you do not have the key, yet we recommend re-keying the lock in case the batteries were to die. Thanks ~ Kwikset Social
Hi @brianglaser9215 -Please follow these steps: 1. Open the door and place the latch in the locked position. Unscrew the interior assembly and remove it from the door. Remove the key from the cylinder. 2. Check the installation, and ensure that the flat blade was installed in the vertical position, while the deadbolt latch is in the locked position. Also, check that the cable is secure. 3. Reattach the interior assembly with the key still removed and perform the Door Rehanding in Steps 15: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053733_9240.pdf 4. Test the locker electronically and with the key. Thanks ~ Kwikset Social
Yo this dude is the TRUTH! I bet he’s this chill and lax like this all the time! 😂😂😂😂😂
Amazing! Thanks for making these install videos!
This instruction video was concise and entertaining. Thanks!
I'm trying to install this device on a door where the interior handle is on the right side of the door. Do you have any information on how to swap the direction of the locking turn?
Hi and here to help! The Powerbolt 240 is designed to fit both left-hand and right-hand doors. To hand your lock, install it as advised in this video and perform the Door Rehanding in Step 15 here: kwik.st/3sYcsrG Thanks ~ Kwikset Social
Instructions were easy, even for me. Thanks so much
Super easy instructions, thank you. Am putting this on a door to a small apartment within a house for short term renting. Wouldn't it be super easy for a renter to just look up this video and change the code himself?
Hi and here to help! Please know that you can always factory reset the lock, which will delete all codes and you can reprogram the lock with new codes at any time. Here's a link to the installation & programming guide: kwik.st/477VDcw Thanks ~ Kwikset Social
My interior door assembly does not click when you turn it, it makes no sound and rotates smoothly.
Hi - Happy to help! Make sure that you are rotating the interior turn piece while the interior assembly is off of the door. Please see Section 4 here: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053733_9240.pdf Thanks ~ Kwikset Social
Wait! Should that silver, skinny blade be horizontal or vertical? He put it in horizontally. When we see the inside of the door, it’s vertical. After it’s inserted, do we then turn it…. Clock wise or the opposite?
Hi @DawnakaPookie - When the deadbolt latch is in the locked position, the flat blade should be in the vertical position. Please see section 4-B here: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054450[240]eng-spa.pdf Thanks ~ Kwikset Social
I bought this, in part, because of this video. Informative and entertaining, well done.
Why the factory reset is not deleting?
Hi @yeseniarodriguez9342 -Please try a different set of batteries and follow these steps in order:
1. Factory Reset, and perform the Door Rehanding in Steps 16 and 15:
kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053733_9240.pdf
2. Program the User Code in Step 6.
3. Test the lock with the door open.
For more help, please reach out to our Support Team here: www.kwikset.com/support/customer-service Thanks ~ Kwikset Social
where does the collar go
Hi Francis - Here to help! Please see Section 3A of the installation guide for the Adaptor Ring installation details: kwik.st/3Fw3swt Thanks ~ Kwikset Social
I just installed this lock and it works fine if the key is inserted but if I take the key out it won't work. The key only comes out in the locked position
I figured it out after leaving the comment. I had to remove the exterior faceplate and rotate the spindle 360° and then reassemble the lock
Having the same issue.... will try @@gordonjones9343
Hi! Please reinstall the lock with the key removed from the cylinder and ensure that the flat blade is in the vertical position. Please see Section 4-B here:
kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054450[240]eng-spa.pdf Thanks ~ Kwikset Social
Do you have to have the key to install this?
Hi - The key is used to lock and unlock the deadbolt, should the batteries die. The lock can be installed and used electronically even if you do not have the key, yet we recommend re-keying the lock in case the batteries were to die. Thanks ~ Kwikset Social
Why can’t I pull the key out?
Hi @brianglaser9215 -Please follow these steps:
1. Open the door and place the latch in the locked position. Unscrew the interior assembly and remove it from the door. Remove the key from the cylinder.
2. Check the installation, and ensure that the flat blade was installed in the vertical position, while the deadbolt latch is in the locked position. Also, check that the cable is secure.
3. Reattach the interior assembly with the key still removed and perform the Door Rehanding in Steps 15: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053733_9240.pdf
4. Test the locker electronically and with the key.
Thanks ~ Kwikset Social
Still no working for me
Hi - Please reach out to our Support Team for help: www.kwikset.com/support/customer-service Thanks ~ Kwikset Social