@@jessicaevaristo-c2z You should reset the lock. Then perform the door handing detection first before adding user codes. I've demonstrated how to do that in this video -- try watching from the beginning. Also, try replacing the batteries if they're old.
thank you so much for your response…. I did it all over again and now it worked!!! I am so happy!! Your video is the best! Very useful!! Thank you so much
@@bennensacharles732 If you've just installed the lock, it could be that the installation is incorrect. Try removing the interior assembly and reinstall it -- make sure the Thumb Turn is set in the vertical position (pointing up) and the latch bolt extended (in the lock position) while reinstalling it. Now perform the door handing detection and add new codes. Also, replace the batteries if they're old.
@@SmartTechVille That was the issue I had, the lock was set for the wrong side of the door, and the instructions didn't say how to reset it. I found if you just take off the battery side, flips the knob the other way, (you will feel it flip to the other side) then do the door handle detection.
Appreciate the video my man! It worked like a charm !
@@LocalBadGuy You're welcome!
I appreciate you! 🙏
@@ForTheEraOfLove You're welcome!
WORKED PERFECTLY THANK YOU!!!
@@darthfoxx23 You're welcome!
This was very helpful because I was having trouble thank you so much❤
@@shatanakeith5146 You're welcome!
I have not been able to program mine… it keeps beeping red 😢 do you hace any advise? Or may it be defective?
@@jessicaevaristo-c2z You should reset the lock. Then perform the door handing detection first before adding user codes. I've demonstrated how to do that in this video -- try watching from the beginning.
Also, try replacing the batteries if they're old.
thank you so much for your response…. I did it all over again and now it worked!!! I am so happy!! Your video is the best! Very useful!! Thank you so much
@@jessicaevaristo-c2z You're welcome!
Thank you
When I do the door rehandling it keeps beeping red. How I fix this.
@@bennensacharles732 If you've just installed the lock, it could be that the installation is incorrect. Try removing the interior assembly and reinstall it -- make sure the Thumb Turn is set in the vertical position (pointing up) and the latch bolt extended (in the lock position) while reinstalling it. Now perform the door handing detection and add new codes.
Also, replace the batteries if they're old.
@@SmartTechVille That was the issue I had, the lock was set for the wrong side of the door, and the instructions didn't say how to reset it. I found if you just take off the battery side, flips the knob the other way, (you will feel it flip to the other side) then do the door handle detection.