The Worst Client Feedback Ever Given...
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- Опубликовано: 3 июн 2024
- I share the worst feedback, criticism and notes you've ever received from a client. The vague, the patronizing, the cruel, and the baffling. I'm also sharing how best to approach some of this ridiculous feedback to protect your project, client relationship, and your neck in the process.
❤ Learn advanced animation skills in my Master Motion Design course:
www.benmarriott.com
Chapters:
00:00 Intro
00:18 When the client has a unique vision
01:04 When the client thinks they know best
02:05 When the client doesn't get it
02:48 When the project gets a little blue
03:20 When the client insults you
04:10 Are all clients the actual devil?
05:03 When the feedback isn't clear
06:06 When the feedback is contradictory
08:06 Tell me YOUR terrible feedback
08:22 How to avoid feedback altogether*
*retracted
Let me know your client horror stories!
Add your own comment so we can all enjoy them together,
If you've got one you want to hide even from the youtube comments, you can add it here:
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Unfinished project: Looks good, just needs to be finished....
"More Epic"
*for the third time
After buying the license from a track, the client asked to get the "audiojungle" watermark back in because it added depth.
😂😂
That is classy! Hahaha 😂
LOL
OMEGALUL
HAHAHA this one's the best
I was once working with an Italian director on a McDonald's commercial and there was a composition where there were a couple of hamburgers in front of a background image. The director told me that this background was very low quality. He wanted it in 4k. I told him we didn't have it in 4k. He looked at me as if I was stupid and then with his iPhone he took a picture of the monitor where the background was and sent it to me. "There, you have it in 4k." Rarely in life do you meet geniuses of that magnitude.
Haha
....actually, they're commonly found in positions of power.... haha
Renè Ferretti direbbe "GENIOOH"
As an Italian graphic designer who's worked for Italian firms, do yourself a favour, stop working for Italian companies if you have the chance to do so. It's just not worth the struggle.
Holy hell this was so clever and funny that I'm gonna steal this feedback for an actual Apple spec ad
In case you ever do a best client feedback video:
I once sent a budget and they told me "Between you and me, you could be asking for more. Send it again ;)"
Just for reference, where can we find this client 😬
Haha I've had longer term clients on multiple occasions ask me to resend an invoice, but double it first. Won't be naming names, EVER :-)
One client told me to double my price once. Best day of my career.
Yep, I’ve had a couple of those as well. Sometimes life’s good 😊
I send over work based on impossible geometric shapes (as is the brief)
Client: “Can you make it more creative?”
_I revise designs and resend_
Client: “It still needs to be more creative.”
_I revise designs again and send over_
Client: “You still haven’t made it creative.”
Me: “Do you have any references for the sort of thing you’re looking for?”
_Client sends me a photo of a deer wearing a necklace_
This is amazing
Sent a pencil sketch to a client, specifically asking them to approve the sketch before I started working on details and colours. Client feedback: "No, I asked for a coloured illustration. This has no colours."
One time, I had a client say something like "Can I see it in every color?" He was trying to design on a color for his brand and wanted to see his logo in every color. All the colors. Every. Single. One.
just add a rainbow transition filter and ask him to pause the video on a colour he likes 😂
@@turnip1stewthat’s actually quite genius
A client said to me - "why does it end.. not good" he meant why the sound is not fading at the end
Could be feedback on life itself...
@@BenMarriott lol
🤣🤣🤣🤣
My client: "It needs more wow factor"
Me: "Can you elaborate on that a little?"
My client: "I mean jazz it up a bit"
Alright I'm adding saxophones
🎷🎷🎷
*adds drop shadow*
A client told me they wanted the image in high resolution. It was a vector graphic.
Some guy that do digital prints told my illustrator is not vector .. and he said it again and again 🤣🤣🤣
Client once complained that he paid for a 30-second commercial but the video we sent was only 29.97 seconds long. So I extended the timeline by ONE FRAME and re-rendered and sent it over. Hope viewers enjoyed that extra 1/30 of a second of content!
Not jumping on the client side here as I'm sure they are an idiot haha, but in my line we get specs for 10/15/30 second videos all the time and they have to be exactly that as they run in parallel with other media though the day. If it's off by 1 frame it will slowly loose sync with the other media each time it loops until eventually its the completely out from where it should be haha.
Worst feedback was probably from an in-house corporate role: My brief was a 2d explainer for an internal product. All storyboards designed and illustrated. They were approved. Animation was a go. Spent a week on animation. Sent for approval. Turns out the actual final boss who should have been approving everything was away and her colleague was approving everything I did. The final boss was presented with this animation and said "This is terrible, I didn't want little kid cartoons. I wanted text on photos. This is rubbish"... Mind you this was verbal feedback in an actual meeting we presented to her. We felt like lambs to the slaughter on that one. Completely blindsided
My best story: Boss told me to make the Logo 2% smaller. I sent him the exact same video with a _v2 at the end. He proudly lectured me on how much better it looks now. I'll never forget his stumped face when I did the big reveal :)
Haha, brave to have a big reveal!
Something similar happened to me, but asked me to rotate the title 0.1 Degrees :D
@@stillremain.artwork "just move the logo up 1 planc length"
Beautiful!
Similar thing happened with us where director couldn’t decide on color. Kept looking at our shots and saying “this is the new baseline make them all match this”. Only he kept picking shots based on an old baseline.
2010'
Client: Hi David, please send me the video on a USB that I sent you.
Me: Ok, but I would have to delete some files because the USB has no space.
Client: no!!! everything on that USB is important, just create an empty folder and put it there.
Me:......
It's worth a shot!
Context: Client saw my work and liked my illustrations + bright/neon color palettes. They gave me a completely different style to draw in and a specific color palette that was very fall like (soft reds, oranges and yellows). Anyway, I did what they asked and they said:
"Why did you use these colors and draw the people like this? After looking at your style, I was expecting something different. Where are the aliens and crazy colors?"
In VFX I worked on a project where center point of the story was a waterfall. They decided they didn’t like the waterfall and asked “Can we make the water look less wet?”
That waterfall just had to meet me.
I've had a client literally make sound effects down the phone to me. "Can we have a few more [makes repeated laser gun, whistle and pop sounds] that sort of thing?" He was referring to the visuals not the sound design by the way.
We sent a preview of a video through WhatsApp, client said "i kind like the play button you guys added at the begging of the video". That was WhatsApp's video player play button. we ended up adding one anyway 🤣
My very first project with my first internship the CEO of the company runs every meeting and gives feedback on all projects gave me this feedback: "I hate the text style you used, change it". I asked what she was looking for and she couldn't give me an answer. 1 Week later I left it unchanged and just changed what the text said and she absolutely loved it and used it as an example for the other people for what she was looking for. I'm not kidding when I said this went on for months just like this scenario. I finally quit today partially because of this feedback issue :)
OMG I totally believe you I had an almost EXACT same thing happened in my former advertising agency. The creative director asked me to put a nice "rounded typography" for a text on a poster. I immediately put the "gotham rounded" because it's a very good looking and clean rounded font, very famous and versatile. But he was really not happy. He made me try I believe around 20 other tests with so many different rounded fonts, he HATED all of them. Finally he said "i'm going to do it myself you don't get it" One hour later he shows me the result, proudly and condescendingly, to show me how easy for him it was to do. I swear to god, I IMMEDIATELY recognized he used the Gotham rounded (exact same spacing and layout and everything I swear). So I asked him "is it gotham rounded?", he said yes. I told him it was the first one I sent. He was like mmh' I don't think so". Was so depressed, but after that I totally stoped taking him seriously lol
In video editing, the email asking for the video to be "shorter, but include more shots" is always a classic
Sounds like a montage.
I once got asked to use less fancy fonts and patterns to make it cheaper
HAHAHAHAHA LOOOOOVE THAT ONE
A client once said: "The animation is good, but why is it upside-down?" Turns out there was something wrong with his media player, so we gave him an upside-down version too.
haha
As a software developer I feel this. There's always a way to solve a problem which is going to take 20 hours on a screenshare trying to figure out and fix something...or you can just flip the video upside down so the client can see what's it's gonna look like and move on with your life.
@@shufflecat3334 this is good advice.
how important is this?
does a duck tape solution solve it?
Had a boss at my first ad/marketing job who would always scream and cuss us out and give nonsense feedback like, "It needs to be couture!" We were making website walkout videos with plumbers and ambulance chasers. There was no such thing as making it "couture." 😂😂
A client once gave me a Pinterest board with 300+ pictures and asked me to take an “overall inspiration” no matter how many times I asked for details they wouldn’t give me a straight up answer
"here's the first 1,000 pages of Google images. I want it to look like that"
Just make some random shit up send it back, say i got inspired by all the pictures that you sent me, and then ask to find which ones inspired you. Whatever they say, say yes
I worked somewhere a couple years ago where my boss called all the social media animations I made gifs. They really struggled with my replacement who couldn't animate. Turns out they had put gif creation in the job listing, not animation or After Effects experience.
The client asked me to make storyboards before they had even given me a script or told me what the video was about
Id have just drawn a series of empty rectangles
This happened recently. “ just ask midjourney for some interface designs and refer those. That’s what we want.”
Lol wtf
if "what is the priority" makes them think you're asking what you can leave out ask the more specific "In what order do you want these details to catch the eye?"
Because of my autism I learned that if there is a wrong way to interpret what you said people will make a bee line too it and often it's necesary to talk like commander spock to ensure you get the intended response.
I once had to build a full brand identity for a company. After 2 weeks of working, revising and getting checked in on I got the feedback: "Is it too late to refund the first 50%?"
Client: There's not really a brief...just have fun with it!
(submits artwork)
Client: It's not really what we asked for...
That’s a total red flag
hahaha i know this feel
Wait did they just create an AI-generated image just to troll the designer?
I had a client that had an interesting product to help with education in the classroom with children, an all in one app that helps monitor individual progress etc. We scripted, illustrated and animated an explainer video for them, with full animated classes with children and teachers (Lots of characters). The client loved the work and only had a handful of minor feedback points. But one of their major comments was asking if we could make the children 10% older, honestly went back and forth with revisions updating each of the children making them a little older each time, with the client then stipulating "almost there, just another 2%"... I'd never knew age could be represented by percentage. 😅
Should have used the age slider like it was the character creator in an rpg
It wasn't a client, it was my boss that told me his wife "did this animation videos", "faster" in an app in her ipad. And asked me if I wanted him to buy the software so I could learn and use that instead of After Effects. I told him he could hire his wife and I quit the job 🤣
Also when agencies get creative and instead of following the client's brandbook they want to "put some stars and sparkles" on everything, and then the client sees it and wants to keep the brandbook style (of course) and you do the job twice, knowing from the beginning that this will happen...
Thank you, this was like therapy
And it was not procreate, obviously... it was something powerpoint-ish, with 3 or 4 slideshow templates
Oh the brandbook think ... don't get me started
I had an opposite experience working in an agency. The client, big company fresh after a complete rebranding, sends us their brandbook, guidelines, everything precisely thought through and described. Then asks for stuff that clearly goes against that. I would point out the guidelines and get "yeah, it's alright, do it anyway".
I was showing the storyboard for a character animation to my client, when she asked why everything is so static and not moving. ...
oh. my. gosh.
I had to do a gradient from blue to yellow but without the greyish green in the middle. I said it was physically impossible, I was told not to be so stubborn and just do it.
I know it’s 8 months later, but I want to know how you pulled this off
@@abba9265 I figured out to put a little white in between to get rid of the green and they were like "See, it's possible!" The moral of this story, clients are always right
You need a green color with the same/similar saturation as the blue and yellow colors in the middle of the gradient. If you look at color spaces, you can see how a linear line between two colors often go through the middle part that is less saturated.
I once got feedback on a character design for a kid's show. and the client told me to make the girl(about 10yrs old from outer space) look sexier. then they send me the reference of female characters with tight astronauts suit that reveals their body silhouette. I dropped the project and sent them the money back. I didn't want to contribute anything to a pedo company.
I know I don't know you... But I am SUPER PROUD of you. 👏
Gotta keep your morals 👍🏽
I was told that a scene of mine didn't have enough margarine in it. The exact feedback was the way a lentil soup gains flavour by adding margarine to it, the same way more margarine is needed in the shot. The shot was of a shampoo, that didn't contain any margarine
I've read this about four times... I think I'd have more luck comprehending an eldrich space creature than this "feedback".
these all hurt and heal my animation soul at the same time
The best combo
Oh yeah, exaclty, very wierd feeling of how its all fucked up but also kinda better seeing that not only u have it:)
Had a client email me to not use any swoosh shapes in a flyer I was designing for them because they had been traumatized by them in the past. My design gave them PTSD.
Send me the PTSD file :)
Years ago I had a catalog client who had no filter. She'd be on set and I'd shoot something and she'd say "that's ugly". No creative input. We just had to interpret what the hell it meant. She'd also stand behind me and say "capture!" as if I were a gunner shooting at the enemy. The cherry on the cake was how terrible she was to her full-time staff on set. After a few months I began to tell her I was booked and she eventually drifted away.
"capture!" Is amazing. I can imagine exactly how they looked saying that
@@BenMarriott Her problem was that she thought of herself as a creative person but in the end she was really a merchant selling expensive "luxury" items. She somehow found talented people to work for her to make her product catalog seems special.
Literally worked 14 hours a day, 7 days a week for majority of a year. I started to burn out and was told to hop onto a shorter project that was a "quick 10 hours due today" and when I gave a draft of it, I was sent the message "this ain't it" 💀
Client 1: Why is there so much white space? Fill it with things
Client 2: Why can't I click anything? (It was an image)
The worst is when they say "It's not bad, but make it better."
"We need more contrast!" It was a design in only black and white. The cherry on top was that the client was an actual graphic design studio...
Maybe they wanted it mastered for 1500nit HDR OLED? 😄
I was once painting a mural and my fiancé was helping me out with blocking in color. A man approached him and asked if he was the artist, he said no and directed him to me, the artist. He said there was project he needed an artist for, i gave him my website link and we said our goodbyes. I don’t think he believed us because days later I got an email written for my fiancé in my inbox along with a vague project for his daughter. Although funny it was a bit sexist and we definitely got that vibe when we were interacting with him at the wall. I kindly told him no and gave him a few pointers about writing cold emails, including the fact that I am not the man it was addressed to. The mental hoops people go through to believe that a man created the work is funny and frustrating.
Thanks for featuring my answer Ben, now I know what a child should look like in my animations going forward can't believe I was so naive
Client: I know you are no longer working in the office with us, but you could you freelance that project we were doing?
Me: Sure, I am available
Client: Great, I'm out of town today, so tomorrow I'll call you so we can talk about it in more detail
It has been 4 years and I haven't received that call yet
Hahaha classic. I had the same kind of things. So much back and forth with a client before starting. Then he invited me for a coffee to meet in person and discuss more the project. When we left, he told me literally "I send you the assets tomorrow morning". It's been two years never heard from him again hahaha
This wasnt really a "feedback" but more like a "pro tip" from a creative director back when I was a junior designer: The guy literally told me to "Start drinking whisky and smoking cigarettes/marihuana so I can resist/be more creative in the advertisment world" .... and he meant it. 😅
Solid advice actually hahaha
Client: gives me 4 paragraphs of text to fit on a single sided business card
Also Client: The design is a bit busy isn't it?
Gee I wonder why.....
Here in Colombia the equal to: "add more design" is: "métele más diseño" 😅
Incredible how this kinds of clients exist across the world
PD: Sorry if I wrote something bad, I'm just learning english
the same in Argentina!!! sean más específicos carajooooooooo jjajajajaja
@@cristianquinones9772 Your English is better than many natives' English
I was tasked with coming up with a new slogan for a small clothing company - the owner wanted to go with "Sick shit"
tbf i'd buy a shirt with that slogan
This is excellent content. I had a director behind me who kept muttering to himself 'what would Kanye do?'. Also had one who said 'just so you know, I'm a master of typography so no bullshitting me'.
I've had the "Add music to the GIF" request before. Sadly no matter how many times I told the same person over however many projects we worked on together that GIFs are image files, they'd always come back requesting more music in the GIF.
I also got this one a lot.
"It needs to look more premium"
I worked with someone who would only respond to the last sentence of a message. If it was multiple questions, they would only answer the last one. If I sent one question per message, they would only answer the last message. It was very odd
I seem to encounter this a lot for some reason. It’s as if they don’t have time to answer all the questions.
Over a decade in motion design: This is not very unusual actually. When I notice this pattern I usually switch to phone calls to get my answers.
I've encountered that before. It's soo odd, and difficult to work with. Makes me wonder if they think all the previous questions are rhetorical or if they have some sort of social difficulty.
I was once told to add some "Clear air" between silhouettes of dinosaurs as the way they were positioned seemed to suggest some reproductive activities (according to the client). Not only were these different species but they were facing different directions... the composition was ruined, but at least nothing suggestive was happening anymore 🤷♀
Client had concerns about a font choice and asked if I could make the text look "Corporate ... but FUN" - exact words - no lie. Very much wish I had video of the dumbfounded expression on my face the moment he uttered that phrase. I'm sure I continued to stare into space, frozen with that same expression on my face long after he left. The idea of Comic-Sans came to mind just as a means of rebellion but I was afraid he would have loved it. To this day, it remains my all-time favorite in a long list of terrible client requests. FWIW, I'm sure there are those able to achieve this but it was beyond me.
Working at an agency.
*I send version 2 of the video*
Art Director: Add X and Y.
Me: But the client said they wanted Z.
*many versions later, after adding the whole alphabet*
AD: The client said they liked version 2.
i tell all my clients: *trees should always be sexier*
I had a frustrated client that kept saying "needs to be more opaque." By the third iteration, I realized he meant transparent.
this one's on you bud
@@meeatingthings How so?
Isn’t opaque transparent?
I'm a photographer. After the shoot was done and the photos were retouched and delivered to the client, the CEO (who was on set and "'directed'evry shot) said that ''the result is not what he wanted'' (he literaly aproved every shot on set after preview). It's good that the money was already payed other wise i would be royaly ef`d
Not motion but graphic design - not long ago I had a client who was very much into feng shui. They hired a feng shui expert who compiled a presentation with do's and don't, motives to use, colours etc.
Not a client feedback, but a funny broadcasting story…
When I worked at TV channel in Brazil, they had a live program that consisted of a news anchor speaking over dramatic videos of police chases, accidents, etc - just normal stuff that happens in São Paulo, it was called Cidade Alerta “Alert City“. We had a television in the room at the animation department, and we noticed the accident they were playing over and over was actually CG. Our boss went to the studio to warn them that the accident wasn’t real. Their response was “Ok, but don’t tell anyone, the audience is pumping!”
- 3 months of animation work
- client : " not to bad " !!
that moment when you want to break the client neck
My colleague (who I get on with really well) often tells me to make this look "more marketing". She does it so often I kind of know what that means. She also told me to make a background "darker but lighter". I laughed.
This is hilarious, fun to watch, amazingly designed, I'm in love with the title cards between submissions LOVE YA BEN
Thanks Dylan! Those are by far my favourite thing to make
@@BenMarriott Brilliant work! What was the main font in those title cards if you don't mind me asking?
Make it pop as a vfx compositor is most of the time: Add vignette, contrast and a lensflare
I add all of these and more on top of everything i make, it does SO MUCH of the heavy lifting
"It looks way too phalic" - it was a thermometer (circle and rectangle with rounded corners)
I was editing on a TV show for one of the mid-sized networks and their internal producer made sure to let our editing team know that: every frame greatness.
At the wrap-up of a meeting about the design of a very simple/small card I was making, the client - WHILE PETTING A SMALL DOG (Think cartoon-villain style) - told me to sing them a song. The conversation went almost exactly like this:
Me: Alright! Is there anything else you'd like from me before I get started?
Client (holding a small dog): Sing us a song.
Me: ...excuse me?
Client: Go ahead. Sing us a song.
Me: I don't really si-
Client: Everyone sings. So go ahead. Sing.
Me (thinking, "This is a ridiculous request, so I'm going to respond is a ridiculous way): *Sings a cartoony version of the song "Funiculi Funicula" ruclips.net/video/yTSAZAHiOa8/видео.html *
Client: ....
Me: I'll get the card to you shortly.
Once had a graphic design teacher review my assignment in front of the whole class and say; this is the perfect example ... on how to not do the assignment.
And that was it, no further feedback. Dude just moved on (brutally) reviewing other assignments.
This is the exact start I needed to my day haha. So much empathy and understanding here, it's a really good start. 🙏
"Can you add more story to this?"
It was an interview... an unedited interview... like they requested
Haha I had someone say the person talks way too fast can we slow them down.... Yes we actually can but it's going to sound like dog shit...
@@munkyflux That's hilarious
Client: I heard that the color blue is slowing down the loading time of a website....
"It's a good start" is way nicer than "We're still very much in the beginning stages".
One time I had a client insist that all the deliverables were to be no larger than 240p and then proceed to ask why everything was blurry and if there was anything I could do to make it less blurry.
Hahaha had so many feedbacks like this when I was doing banners. I finally found the "solution" (not a real one but to make client happy). I ALWAYS send banners and animated banners for validation in a HUGE "HD" format (like around 1920x1080 or something similar), with same ratio as the one needed. Like super clean and sharp. They are always happy because it looks clean, never realizing it's not the good format. Then at the very very very end, when everything is validated, I always send the big format AND an additional small format of the real size asked (like 250x50pixels or something like that), all blurry and pixellated (as it should be in that size), and I specify the big one is to see how it looks, the small one don't worry about pixels it's just the "technical asset format" required for the website haha. Works everytime, they just don't try to understand ^^
I showed my process for a logo design from the most basic and trashy sketches to more finalized versions to my client and after they have seen everything, they said, they liked the first one the most, wich wasn't even intended as an option
I kept staring at the chicken leg of your t-shirt hdjdkxkxkffj
BUT AMAZING VIDEO TYSM FOR THIS!!
My eyes are up here! And thanks for watching either
@@BenMarriott What brand is this shirt? 🐤
A client once told me "I love the work you've done, the animation is outstanding, the idea is something I could have ever think of. But its blue and yellow, and I'm a Rive football team fan, you know those are the colours of Boca? (another Argentinian biggest teams)". I told him that I know Boca, I am a Boca fan, but that's not why I choose the colours, THEY WERE THE COLORS OF THE BRAND.
Fortunatly I already had charged him the half of the job and never heard of him ever since LOL
I admire the dedication to a team 😂
@@abba9265 hahaha yeah yeah, he hates to use other teams colour everyehere but in the brand! -what a moron!
Client asked for clarification: "I don't know, you're the creative ones!"
Worst client feedback I ever got (architecture/construction industry) was 'why do we need to provide wheelchair access to the front door, when anyone with mobility needs can enter through the back'. For context, the back door was essentially an emergency entrance that doubled as a courtesy entrance off of the parking lot, which was down a hill and far away from the sidewalk and main entrance of the building. Wheelchair/mobility device access could have been accomplished by adding a slight slope to the front walkway to eliminate 2 steps up to the front door.
Unfortunately not a job, but feedback from a professor on an painting series I was doing. The series was based around recreating biblical characters in a contemporary, anthropomorphic, pop art style (ex: Judas was a Pegasus). For my painting of Jesus, of course, I painted him as a lamb. My professor when she saw the WIP told me “nobody is going to know that’s Jesus. Why don’t you give him a beard?”. She wanted me to give. The lamb. A beard. I…I don’t even know how to unpack that
Hello Ben, this is really fun to watch.
Its not really à feedback but more of a story. I had to show every variations (they were 20) of the new product for 2 seconds in an animated movie. You couldnt show more then one product at the same time. The movie, including intro and outro should absolutly not be longer then 30 seconds. After telling them that this would be diffcult, I got an email telling me they had a meeting to discuss "my" issue with the script.
Thanks for all the tutoriels.
Working on a video shoot... Italian client said to me 'I don't speak Dutch or German; but is she speaking Dutch with a german accent".
Instant face palm.
Asking the tough questions!
this video was a blast, please please more
I was making an animation for 4 weeks and cielnt wanted me to completely change the design of a main character when I already made more than 2 minutes of this animation. In some scenes character was rigged but some were frame by frame. He thought it would be easy to do.
Did u get extra money for that?
I explained to him that it would take me at least a week and he said that I don't have to do it then. I liked the original design so I was ok with this outcome
When I was working in the esports industry we were told (multiple times) by client to "make it more esport". We were told this about graphics, music, text - basically everything. As if this is some kind of genre you can just click on :D
Great vidoe Ben!
You made my day with this video!
Ben, great video! If some clients only knew the work that goes into certain projects and how they are the ones that actually profit.
i recently found myself in a situation where the first words of some unprompted feedback were “now i don’t work in marketing and i’m not really the type of person who would buy this product…”. i don’t think people realise how ignorant this looks, it’s like giving your dentist advice halfway through a checkup 🤣🤣
I once had to composite in a castle into a drone shot. I match moved it, colour matched it, was quite happy with it. Client was too focused on some trees at the edge of frame telling me they didn't look real. But they were real. They were just trees from the original plate shot. I tried to talk about the castle but they just couldn't get over the fact these trees were real, even after showing the original plate. I don't work for that company any more.
"It's not what I had in mind" - after 2 hours of client-supervised riffing while attempting to extract a direction from them. I resisted telling them that they didn't have anything at all in mind.
"I don't know what I want, but I will know it when I see it" - Could we narrow the search for what you want to just a few dozen possibilities or must we try everything?
"Did you use the best shots?" - Of course not. Why would I do that?
I was doing a little animation ad for a client, he wanted me to change the music to something "Friendly but Not happy". I sent him a list of different genres and moods of music so I could had an idea of what he wanted, but he kept saying "Ads friendly, that would suit ads, but not happy".
i once got the feedback to render some objects in a 3D scene green so he could key them out
Customer A:
"Make it BIGGER." Said the customer about the nude pinup I was drawing, after I had already made the sizable breasts bigger 3 times.
Customer B:
He proceeds to give me a shit ton of references, tells me what pose the character should be in, and then lets me work.
I give him WIPs, such as sketches, design, flat colours, basically every process I do I drop him a WIP. He barely comments on any of them so I think it's just fine.
I show him the finished result and he is... disappointed.
"I wanted you to make the character look like this..." he says, and shows me one of the many items he had given me in his reference dump, "... I thought it was obvious."
After editing to the beat for one week: "hum... I think we should change the music"
classic
I make rpg maps, one time a guy asked me for a medieval style map, and sent a photo of a dog, I questioned if they didn't sent the wrong photo by mistake, no
they wanted me to create a medieval top down map based of a dog and said, "just go with the dog's vibe"
Was the dog's vibe good though?
LMAO
My life right now smh a client for me made a simple process complicated. Dealing with late responses and finally deciding on dropping the project. On the final words saying I wish the logo looks like your previous client’s own.
A client once told about his experience with another editor, he told me: "I asked the other editor like 10 times whether he was trolling or he was actually serious"
Hey Ben Mariott ! Love your motion design videos, especially does intros with big the big typeface ! What typeface do you use ?
An exercise in emotional intelligence and how to practice self-awareness; brilliant.
I was doing a music video and the singer asked if I could move the edit 1/16th of a frame and then the lip sync would be perfect... they'd rather act like they could perceive up to 1/400th of a second rather than admit that their lip-syncing to their own song was bad.