Same thing for me. This is the last Fitbit product I will ever buy. I had three or four other models which all died on me. I thought it was because I worked out and ran too excessively and sweat too much. I bought this one because it was supposed to be waterproof. Piece of garbage like all the others, just more expensive.
Mine to last year March, 2018 my Alta was replaced and the icon is having it's second major issue. Looking at the views on each video...the total is telling me something about the Fitbit???? Problems
Same thing for me. This is the last Fitbit product I will ever buy. I had three or four other models which all died on me. I thought it was because I worked out and ran too excessively and sweat too much. I bought this one because it was supposed to be waterproof. Piece of garbage like all the others, just more expensive.
Finally is the problem sorted? I am having a similar issue.
Well yes, I got the device replaced by contacting Fitbit support
@@bryanpinto42 thanks...i also got the watch replaced
Mine to last year March, 2018 my Alta was replaced and the icon is having it's second major issue. Looking at the views on each video...the total is telling me something about the Fitbit???? Problems
@@bryanpinto42 what is the procedure to replace fitbit ionic? Please sir
I have same issue but I don’t know how to resolve
Hopeless!
Fitbit selling defective product