6 months after this video I'm still able to order these bits and did order a variety of the Matrix Carbide bit. Thanks Vince for the info, I intend to try my hydraulic impact driver with these bits and see if that reduces failures. We'll see. I still like the idea of low wear.
What sucks is I was really looking forward to trying these (which I never got to)...But at least I still have my Milwaukee shockwave regular bits and still feel they are the best... thanks for the update Vince....Give my best to the VCG gang!!
never heard of a universal fit bit (fits any tool with 1/4 hex drive) that has a specific material use. especially when the manufacturer showed bigger screws and harder materials. than they said they were designed for. somebody screwed up somewhere.
The New 50x bits are the best out there I've used so far. I just bought the 55 piece set with the socket adaptors and 3 different magnetic bit holders. Good variety of different size bits in the set for $40 and they are definitely more durable than any driver bits I've used, the new 50x Dewalt ones are good also. 👌
Vince, Milwaukee’s customer service is great! I bought the shockwave impact duty bits and snapped 3 in a 5 minute period installing some self tapping screws. I thought they had the same lifetime warranty as the carbide matrix bits and sent a claim through email with pictures and a receipt and they still sent me new bits even though they weren’t covered! They said they expect them to last longer than they did (purchased not even 2 months ago) and mailed me new bits! The process only took less than 7 days!!! It was awesome how they took care of me and that’s why I’ll stay a Milwaukee customer!
VCG Construction filed the warranty through the email and never received anything. I did like that the tips lasted so they wouldn’t strip but they did break with heave use on a daily bases.
I love that you threw the M12 out there.. was that the surge? The thing with these kinds of bits is, they are ALL disposable. When I’m busy, I’m hard on stuff. If it breaks too soon, I don’t buy those again. If it lasts, I try to remember and buy those again. There’s always a “Latest and Greatest”, but when your driving stuff day after day it’s gonna break. ✌🏼
I'm going to try my Rigid Stealth Force. I actually like it a lot better than the Milwaukee. It's way faster and quieter. I just got my Matrix bits today so tomorrow I'll take these bits for a spin!
I own some of these matrix carbine bits and they are great for what I need them for. I had them since they came out and I'm still on my first bit. I see some people saying they broke them after only a few screws and I wonder what they are doing wrong but what ever I'm keeping them till they give out.. Peace VCG
Only broke the tip off 2-3 bits in 30 years. Some are certainly better then others but in my opinion the problem lies more in the screws then the bits. At least for eventual rounding of the bit due to constant stripping of crap fasteners.
It is unfortunate for Milwaukee but if you are look for bits that have high wear resistant then try Makita Gold. I am amazed how well they wear and have not broken one yet.
Honestly, I really liked the Matrix bits. I broke the first few that I had pretty quickly but they all broke under high torque applications. After watching your video regarding the intended applications, I altered my use and haven't broken one since. With proper use, the tips last forever! It's a shame that Milwaukee screwed up on the marketing side of things because the product is great, just really misrepresented and misunderstood.
Hi Vince, Well at least milwaukee discounted a poor product and is not afraid to admit it This only proves that milwaukee listens and respect the customer feed back (negative or positive). This is why a few people are changing tool brand to milwaukee. Great warranty, great products, customer support and always improving their products. All company create a product that seems great at first but then fails That's ok as long as they recognize and fix it or change it. Milwaukee is setting the bar high for themselves to create great products and great customer relations. I feel like other companies should start implementing this philosophy to their company and products. Time for change. Thanks for the update. Good luck to all that have this one particular product.
Yes. I really agree with you. In Thailand, Makita is market controller. But impact tool line up seem nothing more such as mid torque impact wrench, 1"high torque impact wrench and power ratchet also. Therefore, I would move yo Milwaukee soon.
Yes whatever they made it with it is obviously too hard and brittle. They must have tried to strip them out not impact them hard or they would have found out pretty quick how brittle they are.
Looks like they better step up the pre-release oversight. Bad collet on the impact drivers and these "specialty" bits.. Not a good look for Milwaukee right now.
Not surprised after having used them for a while... they do have an amazing fit in screws but far too brittle. I broke a few and got them replaced and started only using them with 1 inch screws into wood and I still broke them.. so I stopped using them after that. Unfortunate for all the hype that I got into
I just figured they were just a tougher bit, like snap on or mac, their screw driver bits are life time warranty. You pay a premium for a bit you just need to buy once.
I almost picked up a set a couple months ago at the Depot because they were on sale but didn't because I have plenty of Makita gold and DeWalt, glad I stuck with them. Thanks Vince! Also I think it would be cool to see a Rigid or Ryobi vs Kobalt in TTR.
@@VCGConstruction Using an 18v Rigid Stealth hydraulic impact I secured 2 2x4s together using forty 3.5 in external grade screws. I stripped 3 out going in and putting extreme downward pressure on them managed to get all three back out with a lot of grinding. The result was the tip of the matrix carbide phillips head suffered 1 chipped flute. The chip was about 1 mm x 1mm. So not a catastrophic failure but it did chip. Even with the less violet impact of the hydraulic driver these bits will fracture.
I bought these. I was using them to install vanity items in the bathroom remodels. It wasn’t taking heavy loads but again, it was being used at a remodel project. Each bit broke on me after drilling 6 screws. It was poorly made. I use dewalt bits and they last much longer for me.
Seeing this video a day after it was put out... didn’t see that one coming. Hopefully they revise and relaunch with stronger material and better marketing. Would have like to try some out myself.
Absolutely hit that on that nail on the head Vince! It made it seem like they were marketing it as a heavy duty multi purpose bit. I never had a desire to purchase due to the already low cost of bits. If it was marketed as a high use low load bit I would have been more apt to purchase!
Does this mean the Ryobi bits are officially better? (In particular to the carbide and price) I remember hearing something about if it has a 1/4" hex, then it can be used in an impact driver. Don't see any mix up here. I say break the bits and use up the waranty. Imma buy me more FLEXTORQ. I'm still using the same 3 bits from a 35pc GEN1 set I bought years back.
Well, don't know if I still stick with Bosch imapct tough or try milwaukee shock wave this time? Maybe get just one shock wave bit to strat with to see if good product or not. I can't fault Bosch bit they are pretty good, at least better than aeg and pervious gen makita, new makita bit not sell individually which is really sucks, must get set which 50% bit never or barely to use.
That was a good decision by them the carbide was not going to work carbide by nature is a very hard material and it doesn’t take well to impacting that is because the Rockwell points is kind a high
VCG Construction She is really liking her Chainsaw she probably needs to get the cordless hedge trimmer I’m probably going to get her that for Christmas
I Snapped one tip yesterday and I snapped one tip the day before both of my Phillips tips and I just emailed yesterday to get a replacement and they never emailed me back now I know why
Broke one and got a replacement, broke that replacement very shortly after getting it. Not living up to the hype and promises. When they "tested" these did they put them in a drill/impact?
If that was their intended purpose, they sure did a crap job of conveying it. None of the marketing material or packaging said anything about that use case. If I buy an impact rated #2 philips bit, I expect it to hold up to any fastener with a #2 philips head used in its intended purpose for a reasonable amount of time in an impact driver. It's a shame they couldn't get it right, they were nice bits.
I have 6 of these, only 2 in use and they have worked very well for me. Atleast a thousand or more screws between them both. I love them. Have had great luck. I use them on aircraft hardware mostly machine screws that are Stainless, cad plated and some titanium. They hold a sharp edge and work great for screws that a previous tech slipped in and damaged the screw heads. Even after multiple uses they grip exceptionally well. I figure I would have gone through Atleast 8-10 standard (wera) bits. The hardness of the carbon in them makes them ridged and limits the flex. When removing machine screws with an impact, they transfer that breakaway torque/impact to the screw rather than absorb like a mild steel bit does. Very upsetting they got ridiculed due to what seems as operator error in most cases. ( And Advertising ). There is an art to removing and driving screws with an impact.
Scott Davis well said. Best post I’ve read in these comments, and also very correct. There is some skill involved when driving and removing ANY type of screw with an impact, and there’s definitely people out there, and in these comments, that think you should just be able to impact the hell out of a screw without anything happening to it. I’m sure there was tons of operator error involved here, and reading some of these comments totally confirms that. Anyway, great post my friend!
The intend use is driving screws. They just weren't good at driving screws, and then they had to say, "they're for low load/high wear applications," instead of saying they're too brittle. A low load situation is a low wear situation. There's no such thing as low load/high wear. The ONLY time a bit is subject to high wear, is if you're stripping out the fastener and spinning the bit in the fastener. And that shouldn't happen. (It doesn't happen to anyone that knows how to use a screw gun. DIY'ers, home owners, "makers," newbies, etc, are the only people that haven't mastered th trigger regulation and proper axial pressure.
I was skeptical, but only becusse I am an engineer. As a general rule, harder materials are more brittle, while softer materials are more ductile. Sure a carbide bit will hold its shape quite well, but it is not made for impact or high loading.
Wow, I broke 2 in the last week after bragging to everyone about them and started doing some research and I’m blown away. I kinda thought this was 2 good 2 be true but I dropped $30 thinking I would never buy Phillips bits again. I’m a Milwaukee loyalist and always felt strange buying Dewalt bits. I thought these were the answer but I gotta go back to Dewalt bits now. 🤦🏼♂️
Thank you for the information. I think Milwaukee dropped the ball on this item. To come out with a new item and then discontinue it in a short period of time, is a black eye to Milwaukee. I fear that this could happen with other things they make.
I’ve been using them for what they are intended for, running thousands of metal stud screws for electrical boxes and they show no wear. I will agree that they didn’t demo them in that manner.
Well this is an awkward sad day for shockwave MATRIX Carbide bits, & the marketing was a “little” skewed for ppl. Agree w/ ya there Vince. The good news is that the gen 3 (think it’s gen 3....) shockwave impact bits w/ the new wear guard, works pretty great & helps the bits last longer; especially compared to gen 1 bits. So, is there a place for the matrix carbide bits in the lineup, & do we need them anymore? Maybe Milwaukee working on matrix carbide gen 2 as we speak. Who knows....😉 Thx for the vid Vince & Nick, ✌🏼
My personal opinion is that Milwaukee dropped the ball on this one! Maybe they rushed it, some employee kept knowledge of the flaw for who knows what reason and continued with production and distribution? I know it's not incompetence from Milwaukee because they have the knowledge and financial backing for R&D. I know a company like Milwaukee will never cop out to their mistake, probably for litigation reasons or simply because of bad publicity, but I feel us the faithful consumer deserve better that their laim ass excuse of the packaging and marketing not matching the intended purpose of the bits!!!!! Let's speak truthfully, we all buy bits to multi use them for everything, and to abuse them! We all know that, so Milwaukee, please talk to us like we're ignorant 3rd graders! Sorry 3rd graders, didn't mean to offend you......
Hopefully this doesnt happen again but Good on Milwaukee to right a wrong. Not everyones perfect but its honorable to see such a reputable company correct themselves.
What do you mean, "... People were confused on the intended use." Low load, high wear? Even regular bits last an extraordinarily long time when you're not spinning them in a screw/off axis. So if their main selling point is that you can strip out the heads of screws without wearing the bit, big effen deal. If you've used a screw gun longer than a few days, and you're letting the bit cam out of the fastener, you should never touch a screw gun ever again. It's just not for you. Regular bits can do high load, low load, and the high wear (stripping out a fastener) is moot.
not everyone knew the purpose of these bits and they were breaking like crazy so milwaukee was losing money on so many warranty claims they had no choice
I really don’t know where the breakdown was here in moving this product forward with a lifetime warranty! Even if users are not using them for intended purposes, Milwaukee Tool needed to honor the warranty! I really thought Milwaukee must have had this all figured out, guess not!!
They don't last any longer than the existing bits, so whats the point. Well they do look fancy. I bought some used them as intended. I won't miss them.
I love Milwaukee, but you can't beat the Makita Impact Gold. I would put 1 up against 50 Milwaukee shockwave bits. I run 2 1/2 inch screws every day, and Makita Impact Gold will last as long as I can keep track of it.
@DougE yup I have to 100% agree with you and @darlington87 im a dewalt guy my dad used them so do I but I do like milwaukee bits. But if this was dewalt it would be a lot of hate.
I own both brands, but the truth is Milwaukee responds to thier users. Any brand can make mistakes, but Milwaukee has responded to VCG about tool issues. DeWalt hasn't responded on any problems, including the smoking impacts. That's the hate, big company that don't care about the end user. I will buy from company's that value feed back and work to improve, rather then silence and buy because of our name brand...
Still got my 2" and 3" in the packages. Although Acme tool sent the 3" in just a plastic bag, the 2" were packaged. Guess I'll put them bad boys away and never use them.
@@VCGConstruction well I figure they might be something collectable like your thinking. I have a few of them so I'm gonna use them but keep one and one of each package. I also grabbed one of them 8 amp bosch batteries today, the bigger one, gonna check that out and see how it last charge and power wise.
To be honest with you, I don’t think Milwaukee new what was the intended purpose for these bits either. They should have did more testing with them before selling them and if you did want your money back it’s only right to give you that option.
Good thing I didn't find them or I'd be stuck with expensive trash. I like how you told a candy coated copout for them but the look on your face wanting to say they misled us was priceless.
I never got a chance to get my hand on those bits.. I could only ordered them online due to living in the Caribbean. I didn’t care about the warranty though, I already spend lots money on stuff I don’t redeem warranty on but I would’ve just love to try them. ☹️
“intended use” is a typical Milwaukee(TTI) marketing cop-out. It is well known that toughness is desirable for ANY impact use, and TTI went with hardness in this case as usual. Who would expect a Makita gold bit to wear out after driving a whole lot of 2” drywall screws? This wear/load argument is a false dichotomy. “Matrix Carbide” blue-pill bits are brittle, as one would predict, so they break and TTI is left with angry clients and warantee claims. Simple.
They knew it was for high wear applications but didn't realize how poorly it would do in high load applications. If they knew ahead of time they would not have had issued a lifetime warranty especially without some type of disclaimer on the package. They got egg on their face because somehow in research and development they must have not abused them in the wrong application enough to get an accurate picture of its performance. I feel badly for you because you had faith in their R&D department as well as their reputation that you backed a faulty product through no fault of your own.
Lifetime Warranty on consumables...I wonder how many people lost their job with that bonehead idea. You can have the hardest, longest wearing bits OR you can have the toughest, fracture resistant bits...not both in one bit. You must balance wear resistance (hardness) with impact resistance (toughness), and Milwaukee marketing a "CARBIDE" bit using impact tools in their demonstration is just plain dumb. This bit had great potential, with the caveat that it IS NOT an impact bit. Know your target market...it's like the "few" bonehead mechanics that put a three foot pipe on a 3/8" Snap-On ratchet "because it has a lifetime warranty"...sure, but if you're constantly waiting for the truck guy to show up so that you can get a new 3/8" ratchet, you're not productive. The right tool for the job.
Discontinuing this bit series probably minimizes risk of a lawsuit. There's no way Milwaukee didn't know about the failure rate during R&D and field testing. Marketing polished a turd and pushed it out.
Why would they intentionally mislead people when they have a lifetime warranty and have been faithfully honoring it? There's nothing in it for Milwaukee.
6 months after this video I'm still able to order these bits and did order a variety of the Matrix Carbide bit. Thanks Vince for the info, I intend to try my hydraulic impact driver with these bits and see if that reduces failures. We'll see. I still like the idea of low wear.
What sucks is I was really looking forward to trying these (which I never got to)...But at least I still have my Milwaukee shockwave regular bits and still feel they are the best... thanks for the update Vince....Give my best to the VCG gang!!
never heard of a universal fit bit (fits any tool with 1/4 hex drive) that has a specific material use. especially when the manufacturer showed bigger screws and harder materials. than they said they were designed for. somebody screwed up somewhere.
The New 50x bits are the best out there I've used so far. I just bought the 55 piece set with the socket adaptors and 3 different magnetic bit holders. Good variety of different size bits in the set for $40 and they are definitely more durable than any driver bits I've used, the new 50x Dewalt ones are good also. 👌
Haven’t had that problem yet. Been ok so far. Thank for the info Vince. Gen 3 are on my shop list.
Vince,
Milwaukee’s customer service is great! I bought the shockwave impact duty bits and snapped 3 in a 5 minute period installing some self tapping screws. I thought they had the same lifetime warranty as the carbide matrix bits and sent a claim through email with pictures and a receipt and they still sent me new bits even though they weren’t covered! They said they expect them to last longer than they did (purchased not even 2 months ago) and mailed me new bits! The process only took less than 7 days!!! It was awesome how they took care of me and that’s why I’ll stay a Milwaukee customer!
Bought a couple packs, broke almost after a few screws and was told replacements were being shipped and never arrived 🤔🤔🤔
Where did you file your warranty claim Randy? Milwaukee Tool has told us all warranty claims have been filled to date.
VCG Construction filed the warranty through the email and never received anything. I did like that the tips lasted so they wouldn’t strip but they did break with heave use on a daily bases.
I love that you threw the M12 out there.. was that the surge?
The thing with these kinds of bits is, they are ALL disposable. When I’m busy, I’m hard on stuff. If it breaks too soon, I don’t buy those again. If it lasts, I try to remember and buy those again. There’s always a “Latest and Greatest”, but when your driving stuff day after day it’s gonna break. ✌🏼
I'm going to try my Rigid Stealth Force. I actually like it a lot better than the Milwaukee. It's way faster and quieter. I just got my Matrix bits today so tomorrow I'll take these bits for a spin!
I own some of these matrix carbine bits and they are great for what I need them for. I had them since they came out and I'm still on my first bit. I see some people saying they broke them after only a few screws and I wonder what they are doing wrong but what ever I'm keeping them till they give out.. Peace VCG
Thanks KAL EL we appreciate the feedback!!
Only broke the tip off 2-3 bits in 30 years. Some are certainly better then others but in my opinion the problem lies more in the screws then the bits. At least for eventual rounding of the bit due to constant stripping of crap fasteners.
It is unfortunate for Milwaukee but if you are look for bits that have high wear resistant then try Makita Gold. I am amazed how well they wear and have not broken one yet.
Good video Vince. I think the bit is excellent but you're right about Milwaukee's delivery on the intended purpose.
Thanks Armando!
We provide replacement battery for milwaukee m18 m12 tools, if you want to have a try pls contact us. Twitter: xinping_wu
Honestly, I really liked the Matrix bits. I broke the first few that I had pretty quickly but they all broke under high torque applications. After watching your video regarding the intended applications, I altered my use and haven't broken one since. With proper use, the tips last forever! It's a shame that Milwaukee screwed up on the marketing side of things because the product is great, just really misrepresented and misunderstood.
Awesome Alec I’m glad your short experience was more positive!!
Hi Vince,
Well at least milwaukee discounted a poor product and is not afraid to admit it
This only proves that milwaukee listens and respect the customer feed back (negative or positive). This is why a few people are changing tool brand to milwaukee. Great warranty, great products, customer support and always improving their products.
All company create a product that seems great at first but then fails That's ok as long as they recognize and fix it or change it.
Milwaukee is setting the bar high for themselves to create great products and great customer relations. I feel like other companies should start implementing this philosophy to their company and products. Time for change.
Thanks for the update. Good luck to all that have this one particular product.
If you don’t fail here and there you probably aren’t innovating enough!!
@@VCGConstruction
I totally agree my friend.
Yeah unlike harbor freight
Yes. I really agree with you. In Thailand, Makita is market controller. But impact tool line up seem nothing more such as mid torque impact wrench, 1"high torque impact wrench and power ratchet also. Therefore, I would move yo Milwaukee soon.
"That's the thing, they haven't admitted anything!!! Simply gave a poor excuse..."
Never came to our Homedepot in Canada. Really was looking forward to it.
Carbide is too hard for impacts. I’m not sure why they thought that was a good idea.
Yes whatever they made it with it is obviously too hard and brittle. They must have tried to strip them out not impact them hard or they would have found out pretty quick how brittle they are.
Looks like they better step up the pre-release oversight. Bad collet on the impact drivers and these "specialty" bits.. Not a good look for Milwaukee right now.
Not surprised after having used them for a while... they do have an amazing fit in screws but far too brittle. I broke a few and got them replaced and started only using them with 1 inch screws into wood and I still broke them.. so I stopped using them after that. Unfortunate for all the hype that I got into
Yeah Joshua, sorry to hear this!!
Thanks, Vince! Damn, was looking forward to getting some of those!
Give the generation 3 shockwave a try instead Karen, thanks!
I just figured they were just a tougher bit, like snap on or mac, their screw driver bits are life time warranty. You pay a premium for a bit you just need to buy once.
The Home Depot here STILL isnt selling the Wear Guard tipped bit sets, I took a gamble with Amazon and they sent the Wear Guards.
They’re rolling them out as they move through existing inventory under the same sku!!
Bowie md has them
I almost picked up a set a couple months ago at the Depot because they were on sale but didn't because I have plenty of Makita gold and DeWalt, glad I stuck with them. Thanks Vince! Also I think it would be cool to see a Rigid or Ryobi vs Kobalt in TTR.
Thanks Noe!
I never got any but wanted to and still do. Seems they're perfect for drywall! 😢
Worked well for their intended purpose!
@@VCGConstruction Using an 18v Rigid Stealth hydraulic impact I secured 2 2x4s together using forty 3.5 in external grade screws. I stripped 3 out going in and putting extreme downward pressure on them managed to get all three back out with a lot of grinding. The result was the tip of the matrix carbide phillips head suffered 1 chipped flute. The chip was about 1 mm x 1mm. So not a catastrophic failure but it did chip. Even with the less violet impact of the hydraulic driver these bits will fracture.
When shillin' goes wrong 😅😅 thanks Vince, imma mount the matrix bit you sent me in a little frame!
Atleast we got limited edition driver bits out of the equation!! 🤣🤣
what will they be worth on ebay in 5 years ? 🤔😂
kingofthecrease30 5 cents
@@kingofthecrease30 whatever the value is in 5 years it's less than the shipping cost associated with trying to sell it or buy it. Lol
@@jdreynolds29 you know someone will try to sell it for $100 😂
I still have the matrix Bit my Cousin Vinny sent me, Thanks for the collectable bro 😁👍
You know it Demon!!
I bought these. I was using them to install vanity items in the bathroom remodels. It wasn’t taking heavy loads but again, it was being used at a remodel project. Each bit broke on me after drilling 6 screws. It was poorly made. I use dewalt bits and they last much longer for me.
Seeing this video a day after it was put out... didn’t see that one coming. Hopefully they revise and relaunch with stronger material and better marketing. Would have like to try some out myself.
Absolutely hit that on that nail on the head Vince! It made it seem like they were marketing it as a heavy duty multi purpose bit. I never had a desire to purchase due to the already low cost of bits. If it was marketed as a high use low load bit I would have been more apt to purchase!
Awesome information. Thank you much.
Does this mean the Ryobi bits are officially better? (In particular to the carbide and price)
I remember hearing something about if it has a 1/4" hex, then it can be used in an impact driver. Don't see any mix up here. I say break the bits and use up the waranty.
Imma buy me more FLEXTORQ. I'm still using the same 3 bits from a 35pc GEN1 set I bought years back.
So if you trade up for the shockwave bits, are you forfeiting your warranty?
That’s a good question!
Dude i watch all your videos and i just noticed i wasnt following. Good shit bro
Hope everyone is having a good evening! Another good video, keep them coming!😍
❤️
Gotta hand it to Milwaukee for being a proactive company. Thanks for keeping us in the loop!
Thank you Jeff we appreciate it!
Excellent presentation Vince, thanks for the video. Milwaukee bits are okay, I think there better choices.
Whatever works for you Stephen!
Thanks for keeping it real Vince keep up the great work vcg
Well, don't know if I still stick with Bosch imapct tough or try milwaukee shock wave this time? Maybe get just one shock wave bit to strat with to see if good product or not. I can't fault Bosch bit they are pretty good, at least better than aeg and pervious gen makita, new makita bit not sell individually which is really sucks, must get set which 50% bit never or barely to use.
Thanks for the update. We all know 99% of people do not have 100% of the information.
Thanks Dibroc we appreciate it!!
That’s a bummer. I held off getting the #2s figuring I would just buy a whole set when they rolled out the torx and square drive.
That's got a question for you if I buy some Shockwave bit how do I know if the third generation or not
wish they would have released them in PR2 I would have picked some up for my drywall gun... Would have been perfect for that
That was a good decision by them the carbide was not going to work carbide by nature is a very hard material and it doesn’t take well to impacting that is because the Rockwell points is kind a high
Yoooo Justin, what up Cuz? How’s mom enjoying the chainsaw?
VCG Construction She is really liking her Chainsaw she probably needs to get the cordless hedge trimmer I’m probably going to get her that for Christmas
I Snapped one tip yesterday and I snapped one tip the day before both of my Phillips tips and I just emailed yesterday to get a replacement and they never emailed me back now I know why
Broke one and got a replacement, broke that replacement very shortly after getting it. Not living up to the hype and promises. When they "tested" these did they put them in a drill/impact?
Good vid Vince and thanks for the head's up. Cheers!
Thanks William Logan, we appreciate it!!
I'm gonna give mine to the next guy that stands around talking on the job site while I'm trying to work 🤣
🤣🤣
THANK YOU VCG !!!!
Thanks Sharon!!
If that was their intended purpose, they sure did a crap job of conveying it. None of the marketing material or packaging said anything about that use case. If I buy an impact rated #2 philips bit, I expect it to hold up to any fastener with a #2 philips head used in its intended purpose for a reasonable amount of time in an impact driver. It's a shame they couldn't get it right, they were nice bits.
I have 6 of these, only 2 in use and they have worked very well for me. Atleast a thousand or more screws between them both. I love them. Have had great luck. I use them on aircraft hardware mostly machine screws that are Stainless, cad plated and some titanium.
They hold a sharp edge and work great for screws that a previous tech slipped in and damaged the screw heads. Even after multiple uses they grip exceptionally well. I figure I would have gone through Atleast 8-10 standard (wera) bits.
The hardness of the carbon in them makes them ridged and limits the flex. When removing machine screws with an impact, they transfer that breakaway torque/impact to the screw rather than absorb like a mild steel bit does.
Very upsetting they got ridiculed due to what seems as operator error in most cases. ( And Advertising ). There is an art to removing and driving screws with an impact.
Scott Davis well said. Best post I’ve read in these comments, and also very correct. There is some skill involved when driving and removing ANY type of screw with an impact, and there’s definitely people out there, and in these comments, that think you should just be able to impact the hell out of a screw without anything happening to it. I’m sure there was tons of operator error involved here, and reading some of these comments totally confirms that. Anyway, great post my friend!
i broke one and learned its limit now i'm 6 months into my second bit. looks like brand new. greatest bit ever
Straight to the point 👍🏻
Thx for the information!
❤️
I’ve been putting mine through the ringer, and they have been amazing. I don’t care if they break now and again, because they sharp..
Great video vince
Thanks Antonio!!
I’ve read an article about it this morning, from what it looks like is people aren’t using those bits what it’s intended for.
Problem is, the packaging isn’t clear on intended use!
The intend use is driving screws. They just weren't good at driving screws, and then they had to say, "they're for low load/high wear applications," instead of saying they're too brittle. A low load situation is a low wear situation. There's no such thing as low load/high wear. The ONLY time a bit is subject to high wear, is if you're stripping out the fastener and spinning the bit in the fastener. And that shouldn't happen. (It doesn't happen to anyone that knows how to use a screw gun. DIY'ers, home owners, "makers," newbies, etc, are the only people that haven't mastered th trigger regulation and proper axial pressure.
I was skeptical, but only becusse I am an engineer. As a general rule, harder materials are more brittle, while softer materials are more ductile. Sure a carbide bit will hold its shape quite well, but it is not made for impact or high loading.
Wow, I broke 2 in the last week after bragging to everyone about them and started doing some research and I’m blown away. I kinda thought this was 2 good 2 be true but I dropped $30 thinking I would never buy Phillips bits again. I’m a Milwaukee loyalist and always felt strange buying Dewalt bits. I thought these were the answer but I gotta go back to Dewalt bits now. 🤦🏼♂️
I had a feeling this was going to happen after you broke that first one...
Thank you for the information. I think Milwaukee dropped the ball on this item. To come out with a new item and then discontinue it in a short period of time, is a black eye to Milwaukee. I fear that this could happen with other things they make.
I’ve been using them for what they are intended for, running thousands of metal stud screws for electrical boxes and they show no wear. I will agree that they didn’t demo them in that manner.
Well this is an awkward sad day for shockwave MATRIX Carbide bits, & the marketing was a “little” skewed for ppl. Agree w/ ya there Vince. The good news is that the gen 3 (think it’s gen 3....) shockwave impact bits w/ the new wear guard, works pretty great & helps the bits last longer; especially compared to gen 1 bits. So, is there a place for the matrix carbide bits in the lineup, & do we need them anymore? Maybe Milwaukee working on matrix carbide gen 2 as we speak. Who knows....😉
Thx for the vid Vince & Nick, ✌🏼
Shame they had these problems and the advertising wasn't up to snuff but hopefully they learned from this and future products are better.
I agree, good product, bad marketing!
I wonder if the ball bearing in the collets of the impacts is made of this carbide ?!?!?!?
🤣🤣
Imagine taking a cup of tea and having popcorn 🍿 at the same time 😆🤣🤔🤔🤔🤔
Regular shockwave bits kick ass. Crazy how long a red Robbie can last.
Hello dude,WHere to buy those lifetime bit???
I knew there was an issue with those bits when you guys broke one on the TTR.
That's crazy. Didnt see that coming...
Me neither!
My personal opinion is that Milwaukee dropped the ball on this one! Maybe they rushed it, some employee kept knowledge of the flaw for who knows what reason and continued with production and distribution? I know it's not incompetence from Milwaukee because they have the knowledge and financial backing for R&D. I know a company like Milwaukee will never cop out to their mistake, probably for litigation reasons or simply because of bad publicity, but I feel us the faithful consumer deserve better that their laim ass excuse of the packaging and marketing not matching the intended purpose of the bits!!!!! Let's speak truthfully, we all buy bits to multi use them for everything, and to abuse them! We all know that, so Milwaukee, please talk to us like we're ignorant 3rd graders! Sorry 3rd graders, didn't mean to offend you......
Another big problem was people sharing photos of broken ones, so they could receive free bits under warranty. This made the problem look worse.
Hopefully this doesnt happen again but Good on Milwaukee to right a wrong. Not everyones perfect but its honorable to see such a reputable company correct themselves.
As long as they honor the deal!!
What do you mean, "... People were confused on the intended use." Low load, high wear? Even regular bits last an extraordinarily long time when you're not spinning them in a screw/off axis. So if their main selling point is that you can strip out the heads of screws without wearing the bit, big effen deal. If you've used a screw gun longer than a few days, and you're letting the bit cam out of the fastener, you should never touch a screw gun ever again. It's just not for you. Regular bits can do high load, low load, and the high wear (stripping out a fastener) is moot.
not everyone knew the purpose of these bits and they were breaking like crazy so milwaukee was losing money on so many warranty claims they had no choice
I really don’t know where the breakdown was here in moving this product forward with a lifetime warranty! Even if users are not using them for intended purposes, Milwaukee Tool needed to honor the warranty! I really thought Milwaukee must have had this all figured out, guess not!!
They don't last any longer than the existing bits, so whats the point. Well they do look fancy. I bought some used them as intended. I won't miss them.
I love Milwaukee, but you can't beat the Makita Impact Gold. I would put 1 up against 50 Milwaukee shockwave bits. I run 2 1/2 inch screws every day, and Makita Impact Gold will last as long as I can keep track of it.
Crazy. I don’t even think I saw these hit shelves.
Marvin Ramirez I never saw them in stores but they did come out
Yup, only online!!
Interesting , I still like the long life , with moderate sized fastenser application .
That’s what’s up Vince! 😎
You should use Wera Bits!
🤣🤣👍🏻
Wera or Wiha for any fastening application.
Good stuff
Well that deescalated quickly. Lol
Congratulations on 112.5 k
Thanks Dan the man Solderholm!!
Mann if this was DEWALT this would be a totally different video and he wouldn’t have been as calm as he is in this video 😂😂🤦🏾♂️
@DougE yup I have to 100% agree with you and @darlington87 im a dewalt guy my dad used them so do I but I do like milwaukee bits. But if this was dewalt it would be a lot of hate.
I own both brands, but the truth is Milwaukee responds to thier users. Any brand can make mistakes, but Milwaukee has responded to VCG about tool issues. DeWalt hasn't responded on any problems, including the smoking impacts. That's the hate, big company that don't care about the end user. I will buy from company's that value feed back and work to improve, rather then silence and buy because of our name brand...
Still got my 2" and 3" in the packages. Although Acme tool sent the 3" in just a plastic bag, the 2" were packaged. Guess I'll put them bad boys away and never use them.
Use them, there under warranty if they break!! 🤣🤣
@@VCGConstruction well I figure they might be something collectable like your thinking. I have a few of them so I'm gonna use them but keep one and one of each package. I also grabbed one of them 8 amp bosch batteries today, the bigger one, gonna check that out and see how it last charge and power wise.
TTR with the best drywall screwguns
hopefully they will keep using the slim round shank they're the only one that has that design.
Pretty sure dewalt has the same design
At this point your videos are based to protect Milwaukee
Carbide is tough but brittle! Not good in a rattler!🙃🙃🙃🙃🙃
Probably better in a nin impact drill or just drywall screws.
To be honest with you, I don’t think Milwaukee new what was the intended purpose for these bits either. They should have did more testing with them before selling them and if you did want your money back it’s only right to give you that option.
Well you just let Milwaukee Tool know how you feel, I’m sure they’ll be reading the comments!
Makes sense
Good thing I didn't find them or I'd be stuck with expensive trash. I like how you told a candy coated copout for them but the look on your face wanting to say they misled us was priceless.
Wow my literally just broke two days ago, I am trying to get a replacement...
So if get the replacement “wear guard” or whatever the new ones are called I don’t get lifetime warranty?
Don't need "literally"
I ordered some off tool barn back in April and never received them well lived
I never got a chance to get my hand on those bits.. I could only ordered them online due to living in the Caribbean. I didn’t care about the warranty though, I already spend lots money on stuff I don’t redeem warranty on but I would’ve just love to try them. ☹️
“intended use” is a typical Milwaukee(TTI) marketing cop-out. It is well known that toughness is desirable for ANY impact use, and TTI went with hardness in this case as usual. Who would expect a Makita gold bit to wear out after driving a whole lot of 2” drywall screws? This wear/load argument is a false dichotomy. “Matrix Carbide” blue-pill bits are brittle, as one would predict, so they break and TTI is left with angry clients and warantee claims. Simple.
You sound real angry, you must own a ton of these bits?
They knew it was for high wear applications but didn't realize how poorly it would do in high load applications. If they knew ahead of time they would not have had issued a lifetime warranty especially without some type of disclaimer on the package. They got egg on their face because somehow in research and development they must have not abused them in the wrong application enough to get an accurate picture of its performance. I feel badly for you because you had faith in their R&D department as well as their reputation that you backed a faulty product through no fault of your own.
Lifetime Warranty on consumables...I wonder how many people lost their job with that bonehead idea. You can have the hardest, longest wearing bits OR you can have the toughest, fracture resistant bits...not both in one bit. You must balance wear resistance (hardness) with impact resistance (toughness), and Milwaukee marketing a "CARBIDE" bit using impact tools in their demonstration is just plain dumb. This bit had great potential, with the caveat that it IS NOT an impact bit. Know your target market...it's like the "few" bonehead mechanics that put a three foot pipe on a 3/8" Snap-On ratchet "because it has a lifetime warranty"...sure, but if you're constantly waiting for the truck guy to show up so that you can get a new 3/8" ratchet, you're not productive. The right tool for the job.
yeah i broke one and i been waiting two month for a replacement siad it was on backorder
Where did you file your warranty claim? Milwaukee said all warranty claims have been filled to date!!
@@VCGConstruction 1 800 sawdust
Wow cuz, sorry to hear this! I’ll see what I can find out!
Discontinuing this bit series probably minimizes risk of a lawsuit. There's no way Milwaukee didn't know about the failure rate during R&D and field testing. Marketing polished a turd and pushed it out.
The warranty and sending your bits back will wear you out long before you wear the bits out.
7:30 got confused more like miss lead
7:15
Why would they intentionally mislead people when they have a lifetime warranty and have been faithfully honoring it? There's nothing in it for Milwaukee.