The T20 Torx bit issue: DeLonghi has placed a tiny bump of metal in the "slot" on the top of the Torx screw. They call this type of screw "security". I call it a ploy to make you buy a new espresso maker! Presumably you could drill out a tiny hole in your Torx driver. I was able to get two of the 3 torx screws out by perseverance, the last one wouldn't give, so I just ripped the top off. Luckily, the torx screw screws into plastic. The plastic just broke. Great video, btw. Very helpful. And I'm caffeinated again!
Thank you, this video was so helpful. We replaced the pump on our machine and it solved the problem. We learned that you need a Tamperproof T20 Torx (that has a hole on the end) rather than a regular T20 Torx, and that it needs to be long as the screw is pretty far down. Also, I'm fairly sure the reason the pump failed in the first place is that I didn't realize you needed to take the boiler plate off occasionally to clean it - I took it off and it's a wonder any coffee was getting through there at all.
Thanks for this video! I didn’t even know about the steamer trick before watching this! I took apart my diffuser, cleaned it, and for days couldn’t figure out what to do. I didn’t have to disassemble and replace anything like you did, but running water through the steamer solved my problem and prevented me from buying a new machine!
Hi, I have that coffee maker just get new but I have the problem that it comes out very little steam and with very little strength I do not know if it's wrong or it's normal because I can not spoil my milk can help me
Same thing started happening to me. I've descaled it, watched a dozen videos on proper espresso grounds and tamping -no luck. I think it's a pump issue at this point. I think I saw this part on Amazon for ~$25. Not a bad investment for a $250 espresso machine. Did you end up swapping yours out?
T-20 Torx for sure. I had a T-25 didnt fit my ec702, one of my T-20 was worn just a bit too small but one of my T-20's worked and when I took it out it looked like it was obviously the right size.
1:26 T20 torx bit did not work for me. Or a T15...or a T25. Saw another vid where dude just used a 1/8" flat head. That didn't work for me either...so aggravating.
@@nickschonlau5874 ha, so I had to buy a pack of extended T bits from amazon, like 3 or 4" long bits. That did get the screws out...but it didn't matter because I was unable to fix the leaking valve. Didn't bother trying to replace the entire pump ¯\_(ツ)_/¯ .
@@megrobertson not sure if you are replying to my original comment or the successive reply. The reply holds true. I'd sooner buy a more robust machine than try to replace the entire pump for this unit. Don't get me wrong: I'm all for efficiency, reuse, & DIY. But this is an entry-level unit and not worth that level of repair. In the meantime, I still use the machine and just use a dish to catch the leak. Not the end of the world.¯\_(ツ)_/¯
The T20 Torx bit issue: DeLonghi has placed a tiny bump of metal in the "slot" on the top of the Torx screw. They call this type of screw "security". I call it a ploy to make you buy a new espresso maker! Presumably you could drill out a tiny hole in your Torx driver. I was able to get two of the 3 torx screws out by perseverance, the last one wouldn't give, so I just ripped the top off. Luckily, the torx screw screws into plastic. The plastic just broke. Great video, btw. Very helpful. And I'm caffeinated again!
I had a similar issue. I was able to get a set of security Torx screwdrivers from Amazon pretty quickly.
Or you can just buy the proper tool 🤦 Harbor Freight has security torx for only a few dollars
I will have to buy a new one but not a DeLonghi.
Thank you, this video was so helpful. We replaced the pump on our machine and it solved the problem. We learned that you need a Tamperproof T20 Torx (that has a hole on the end) rather than a regular T20 Torx, and that it needs to be long as the screw is pretty far down. Also, I'm fairly sure the reason the pump failed in the first place is that I didn't realize you needed to take the boiler plate off occasionally to clean it - I took it off and it's a wonder any coffee was getting through there at all.
Thank you. Followed your instructions and replaced the pump in our Delonghi ec702 and now it works perfectly.
Great video. Helped me figure out how to remove the top cover. Definitely a T-20 for those 3 screws.
Thanks for this video! I didn’t even know about the steamer trick before watching this! I took apart my diffuser, cleaned it, and for days couldn’t figure out what to do. I didn’t have to disassemble and replace anything like you did, but running water through the steamer solved my problem and prevented me from buying a new machine!
Same ! Thanks for your comment
Thanks so much, just used your guide to successfully replace the pump on my neglected EC702.
I have the exact same machine with the exact same issue. Thanks for making this video.
How did you know it was a weak pump and not a bad OPV pressure regulator?
Thanks for the video! Do you have a video showing how to replace the gasket of the Delonghi EC702? I really appreciate any help you can provide.
Thx for sharing- excellent. Exactly what i needed
I saw that the seringue technique is also a good elternative. Check other RUclips videos about that.
@kanencoffee I swapped the pump and it still didn’t work, any suggestions
Same here, any updates?
Hi, I have that coffee maker just get new but I have the problem that it comes out very little steam and with very little strength I do not know if it's wrong or it's normal because I can not spoil my milk can help me
Any idea how to fix the steam wand if it is dripping alittle bit while on?
I would like to know if you can change the fumber lancet as the one that brings from the factory does not serve to create milk thanks
I got a problem with the steamer not letting steam out even though the brass pipe is hot. Any clue on how to fix this?
Is it possible to upgrade the regulator to reduce pressure to the proper 9#? Thanks
Hi! I have the same problem with my delonghi espresso machine. Do you know where can I buy the new pump? And how much does it cost. Thank you!
Same thing started happening to me. I've descaled it, watched a dozen videos on proper espresso grounds and tamping -no luck. I think it's a pump issue at this point. I think I saw this part on Amazon for ~$25. Not a bad investment for a $250 espresso machine. Did you end up swapping yours out?
Where did you get the pump?how much?
Just got one from Amazon, 1 day delivery $25
Hi - thanks for the video. Are you sure it’s a T20 torxbit? I’ve tried that and a T15 and cannot get either to fit. Thanks.
T-20 Torx for sure. I had a T-25 didnt fit my ec702, one of my T-20 was worn just a bit too small but one of my T-20's worked and when I took it out it looked like it was obviously the right size.
See my posting above. I had the same issue.
@@barbeeteasley1933 yeah it’s like a 5 or 6
1:26 T20 torx bit did not work for me. Or a T15...or a T25. Saw another vid where dude just used a 1/8" flat head. That didn't work for me either...so aggravating.
What did you end up using? I used a T20 on 2 of them but I cannot get it to work on the 3rd screw. Driving me crazy!
@@nickschonlau5874 ha, so I had to buy a pack of extended T bits from amazon, like 3 or 4" long bits. That did get the screws out...but it didn't matter because I was unable to fix the leaking valve. Didn't bother trying to replace the entire pump ¯\_(ツ)_/¯ .
Ugh it’s so frustrating! Did you ever end up getting it out?
@@megrobertson not sure if you are replying to my original comment or the successive reply. The reply holds true. I'd sooner buy a more robust machine than try to replace the entire pump for this unit. Don't get me wrong: I'm all for efficiency, reuse, & DIY. But this is an entry-level unit and not worth that level of repair. In the meantime, I still use the machine and just use a dish to catch the leak. Not the end of the world.¯\_(ツ)_/¯
seemed to pour kinda slow even after you fixed it.
Sometimes our grind is too fine. Are grinder is set for higher performance machines.
Our frothed leaks. Any tips?
Any tips tricks to remove the t20 screw when its stripped 🫠
Did you ever get this resolved? I am concerned this may be an issue for me.