Thank you for sharing your experience. I have the same model with the same color as yours. After driving it for 6.5 years, the PTC Heater failed 2 weeks ago. I have scheduled an appointment to replace it at a Tesla’s service center next week.
I watched the older video someone posted a couple years ago and still had a few questions after watching. This video answered them all and made the process simple. It took 3.75 hours for my son and I to complete the job. Tesla quoted my son 1.5 hours, so that doesn’t seem too bad. I had already taken side trim and under the glove box apart many times in the past so that wasn’t difficult with experience. The suggestion to lift carpet in the middle to help fold back out of the way was extremely helpful. Under the car is tricky but just be patient. It definitely helps to jack the car up as high as you can. I own quickjacks so that makes it much easier. I was able to source a very slightly used heater from eBay. It was in great working order. Thanks for putting this video together and showing the software pairing at the end. It saved my son $650+ going the DIY route.
Great video! I am glad someone made this! I was thinking about making a video myself, but didn't end up having time. There is a shortcut you can do! It makes it so you do not need to go under the vehicle and remove the wiring harness. With proper HV PPE, you can disassemble the PTC heater and disconnect the 2 leads inside of it. The heater then comes into two parts, one side with the coils and PCB, and the other with the black piece and the wiring harness for the PTC heater. You can then put the new heater onto the new harness, seal it up and it should work!
Mike - interesting that you’re able to cut into the side of the heater case, but do see the need, as you showed. And then Tesla offers a cover to fill in the void on the return trip. Got to like that, and they must have planned on it? How many miles on your M3 when this heater failed? I think the MY started out with PTC, and heat pump showed up in ‘21 or ‘22.
Hi Dennis, I assume they planned that service kit but maybe found it cheaper to produce the other way around? It is kinda weird since the later models with PTC heater had the the removable cover, not sure. It failed just around 100k miles. I plan on taking it apart some day and find out what actually failed.
@ - Mike - one of your commenters implied that this heater element is in thirds. It sounds like yours had totally failed, right? It will be interesting to see if you can locate the failure, when you get the chance.
@ It looks like it is split in two sections of three heating elements each. I assume one for driver and one for passenger side. If one element is bad and could be disconnected I assume one side would loose 1/3 of heating. In a mild climate that would never be noticeable, but I think here in Montana at -20F it will be noticeable.
That hv connector took up 90% of my repair time just to disconnect and reconnect haha. Fyi, you couldve fixed your old heater by opening it and measuring resistance to ground and then removing one of the shorted heating elements. Those pins that hold the elements come out super easy with pliers.
The HV connector is a pain. Interesting repair by removing heating element. But one would loose 1/3 of heating capacity on one side (Drive or Passenger) by removing one, right? In a milder climate that seems like a good option. Here in Montana where -20°F is not uncommon I think one would notice that. I have yet to open up my old heater. For some reason none of my sockets fit the tiny screws heads right. Maybe it's time for new sockets as they maybe worn to much.
Did you have to go to a service center to order a hew heater? Tesla doesn't allow the general public to order parts from their website and I'd rather not risk an ebay unit. thanks!
@@draako3516 if you have a service center nearby, yes, go there and order the unit. The other option is to contact your mobile technician and ask him to order the unit for you and possibly even deliver it to you at no extra cost. Or you can call a service center and order via phone, but they will charge you shipping to your house. In my case, I contacted the mobile service technician, and I met him close by when he was in the area to pick it up.
@@draako3516 Tesla has announced that they will eventually allow retail customers to order directly from their parts catalog. This may happen anytime or take another few months, but maybe check back in the EPC to see if it happened already.
The Software just reinstalls from the already downloaded version in the car. It doesn’t redownload from Tesla. As Much as I enjoy DIY stuff. I think on this one I’d just let Tesla Service do it with only a 1.5 hour flat rate charge. Model Y is Heat Pump only. I’m curious what VIN number you have I have a late 18 M3P 00864xx. I’d be curious where the Access was incorporated.
@@dennisschlieckau8723 The savings would be in using a used heater from somewhere, which in my case didn’t work as planned. VIN 645XX Yes would be interesting to know when they changed it, luckily the kit is only $15 or 16.
@ The fact that the housing was designed to accommodate the access cover makes me think the Supply chain wasn’t quite up to speed at time they were in “production hell”.
@ That sounds reasonable. I’m sure that was a very steep learning curve for Tesla. Even between the very first 3s delivered in late 2017 and early 2018 and ours produced in August 2018 they made several changes/improvements in production.
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Thank you for sharing your experience. I have the same model with the same color as yours. After driving it for 6.5 years, the PTC Heater failed 2 weeks ago. I have scheduled an appointment to replace it at a Tesla’s service center next week.
I watched the older video someone posted a couple years ago and still had a few questions after watching. This video answered them all and made the process simple. It took 3.75 hours for my son and I to complete the job. Tesla quoted my son 1.5 hours, so that doesn’t seem too bad. I had already taken side trim and under the glove box apart many times in the past so that wasn’t difficult with experience. The suggestion to lift carpet in the middle to help fold back out of the way was extremely helpful. Under the car is tricky but just be patient. It definitely helps to jack the car up as high as you can. I own quickjacks so that makes it much easier. I was able to source a very slightly used heater from eBay. It was in great working order. Thanks for putting this video together and showing the software pairing at the end. It saved my son $650+ going the DIY route.
@@dburgette7577 I’m glad this helped. Under 4 hours is good. 👍. Great that you were able to get one from eBay, that helps a lot to save money.
Great job Mike 😊
@@duaneulman9915 Thank you
Thanks for the video Pro regards from Holland
@@Fritsvrolijk Thank You.
Great video! I am glad someone made this! I was thinking about making a video myself, but didn't end up having time. There is a shortcut you can do! It makes it so you do not need to go under the vehicle and remove the wiring harness. With proper HV PPE, you can disassemble the PTC heater and disconnect the 2 leads inside of it. The heater then comes into two parts, one side with the coils and PCB, and the other with the black piece and the wiring harness for the PTC heater. You can then put the new heater onto the new harness, seal it up and it should work!
@@WinstonsGarage Interesting idea. Thank you.
I have a model Y that was made about four months from the beginning. I shared that the model Y always had a heat pump and never the resistive heater.
@@-jackinspokane6648 Thank You
Mike - interesting that you’re able to cut into the side of the heater case, but do see the need, as you showed. And then Tesla offers a cover to fill in the void on the return trip. Got to like that, and they must have planned on it? How many miles on your M3 when this heater failed? I think the MY started out with PTC, and heat pump showed up in ‘21 or ‘22.
Hi Dennis, I assume they planned that service kit but maybe found it cheaper to produce the other way around? It is kinda weird since the later models with PTC heater had the the removable cover, not sure. It failed just around 100k miles. I plan on taking it apart some day and find out what actually failed.
@ - Mike - one of your commenters implied that this heater element is in thirds. It sounds like yours had totally failed, right? It will be interesting to see if you can locate the failure, when you get the chance.
@ It looks like it is split in two sections of three heating elements each. I assume one for driver and one for passenger side. If one element is bad and could be disconnected I assume one side would loose 1/3 of heating. In a mild climate that would never be noticeable, but I think here in Montana at -20F it will be noticeable.
That hv connector took up 90% of my repair time just to disconnect and reconnect haha. Fyi, you couldve fixed your old heater by opening it and measuring resistance to ground and then removing one of the shorted heating elements. Those pins that hold the elements come out super easy with pliers.
The HV connector is a pain. Interesting repair by removing heating element. But one would loose 1/3 of heating capacity on one side (Drive or Passenger) by removing one, right? In a milder climate that seems like a good option. Here in Montana where -20°F is not uncommon I think one would notice that. I have yet to open up my old heater. For some reason none of my sockets fit the tiny screws heads right. Maybe it's time for new sockets as they maybe worn to much.
@@RMTFamily oh yes you’re right about the 1/3rd. Doesn’t matter. I think the heater can push 8kw of power total
Did you have to go to a service center to order a hew heater? Tesla doesn't allow the general public to order parts from their website and I'd rather not risk an ebay unit. thanks!
@@draako3516 if you have a service center nearby, yes, go there and order the unit. The other option is to contact your mobile technician and ask him to order the unit for you and possibly even deliver it to you at no extra cost. Or you can call a service center and order via phone, but they will charge you shipping to your house. In my case, I contacted the mobile service technician, and I met him close by when he was in the area to pick it up.
@@draako3516 Tesla has announced that they will eventually allow retail customers to order directly from their parts catalog. This may happen anytime or take another few months, but maybe check back in the EPC to see if it happened already.
@RMTFamily much appreciated! Also, great tutorial.
The Software just reinstalls from the already downloaded version in the car. It doesn’t redownload from Tesla. As Much as I enjoy DIY stuff. I think on this one I’d just let Tesla Service do it with only a 1.5 hour flat rate charge.
Model Y is Heat Pump only.
I’m curious what VIN number you have I have a late 18 M3P 00864xx.
I’d be curious where the Access was incorporated.
@@dennisschlieckau8723 The savings would be in using a used heater from somewhere, which in my case didn’t work as planned. VIN 645XX
Yes would be interesting to know when they changed it, luckily the kit is only $15 or 16.
@ The fact that the housing was designed to accommodate the access cover makes me think the Supply chain wasn’t quite up to speed at time they were in “production hell”.
@ That sounds reasonable. I’m sure that was a very steep learning curve for Tesla. Even between the very first 3s delivered in late 2017 and early 2018 and ours produced in August 2018 they made several changes/improvements in production.