Digital transformation: Why is it taking so long for Germany to go digital? | Meet the Germans
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- Опубликовано: 20 сен 2024
- "Digitalization" has been a buzzword in German politics for years. But sometimes it feels like Germany is still, well, very analog. What's being done to change that? And do people in Germany even want to go digital? Rachel Stewart finds out on this week's Meet the Germans.
Rachel moved from the UK to Germany in 2016. As a relative newcomer she casts a fresh eye over German clichés and shares her experiences of settling into German life. Every two weeks she explores a new topic for Meet the Germans - from saunas to asparagus or the ins and outs of German small talk. This week it's all about the digital age.
You'll find more Meet the Germans videos here: • Meet the Germans
#MeettheGermans #Digitalization #RachelStewart
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She's damn good at her job.
wish she would relocate to America...this woman is extremely talented
@Syrischer Ball I thought she was German
Germans: we dont care for digitalisation
Covid 19: Imma about to ruin this whole country's career
Now they have no other choice, which is very good... but it cost them a lot.
Exactly and now with the slow vaccine rollout.
@@epg96 Cyberphobic aka caring about your privacy
@@epg96 The other way around. We should not enter our data on social media/ the companies shouldn’t be allowed to save it.
Not really though. I don't feel like much has changed in those two years.
I recently moved from India to Germany and when I went to buy a SIM card, I was looking out for unlimited 4G internet plans as usual. The o2 guy looked at me puzzled and asked, 'Why would anyone need unlimited internet on a mobile phone??'
Because in Germany they rip you off! They want you to buy two times! Home WiFi and mobile WiFi/data!
Jio has ruined us for life, making us addicted to unlimited.
@@fjellyo3261 how else are stationary devices at my home supposed to connect to the internet.
@@fjellyo3261 That‘s how it‘s everywhere though…
@@monsi9626 Not in Finland.
that's a little bit sad, i came from Brazil to Berlin, and it's weard to say that back in Brazil people starve, but have better internet than in berlin. LOL
Same for India.
Street food vendors might not have clean water, but they have digital payment QR codes on their small stalls on wheels.
True, and this just reinforces how "Digitalising" can be something that is pushed by countries in which the interest behind is much more nefarious than "develop the economy". Don't get me wrong, I am a trully believer on the benefits of digitalization, but I respect a lot countries doing so with caution.
@@ignorasmus that sounds more positive for Germany when comparing. Internetspeed ist Not that Important
makes me think...... what's then the lesser evil here? slow internet or non-starving people? maybe brazil should rethink their investments? 🤷🏻♂️ sounds like the wrong kind of progress happening there. 🤔
@@shawnsteuer9951 well, I really don't know what "met consumption" is - but I actually don't need to be "informed". I questioned @Rafael Ericson comment and what of those two options is the lesser evil - starvation or slow internet? Maybe you should then patronize him about not knowing what's "really" going on in brazil. He made the comment about people starving in brazil. Also what has highest meat consumption to do with starvation? You obviously don't know how statistics work. This just means that on "average" that's what is consumed. Which means that the people who can afford meat - it much more than average - but the ones who can't - it less or none at all. And don't worry about germany and falling behind. For all the whining and crying about the internet in germany - the economy does better than it's actually good for us. Where not operating on 64k modems around here. I live in a german capital and have 200mbps at my disposal..... so it's not the dark ages around here everywhere....
An important factor that's missing: Germany has the highest average age in the world, tied only with Japan. In Germany, if the boomers don't like it, it isn't done.
Then do a Kevin Kühnert and get involved and make yourself heard
That explains why Japan also still uses fax machines...
Covid 19 will help with this problem...from a boomer
Boomers don’t like BS: if it is not useful, don’t use it 😉
Very good point to note. Meaning Millennials are quite few in Deutschland ...
I am happy that my fax machine can finally do RUclips.
Just print the videos...
Bro the chalk boards haven't been replaced with white boards send help. *uses fax machine to send messages requiring assistance*
I am working in Digitalization in Franfkurt and the key reason it's taking so long is because people are averse to Change. Germans love to maintain the status quo from same Chancelor for 20 years to same shops in the Christmas market every year ! In the end it's not about the technology but people.
totally agree !!
never change a winning team!
@@brandonsmith546 exactly due to people with mindset like yours ! It's a global world today it's not the 18th century. Wake up !
@@mucsalto8377 hahaha
@@AviSandy so u left India because u PPL lives in 18th century there .
The telephone lines in our street date back to the
third Reich ... so does our internet speed ... in a German city of 300.000 inhabitants ...
Lived in Munich before - my internet speed was 2.000kb/s . I now live in the country in a small town with 8k pop and get 600.000kb/s . Makes no sense whatsoever
Since the Internet development was later in poorer countries, they installed more modern lines than in Germany for instance...
@Skeptical Slim More like 1/17th . Its really embarassing for Germany.
@@Simon-go3rk Germans poured literally BILLIONS down the drain of the Telekom which only used it to slightly increase their copper line speeds (via vectoring technique) instead of laying new fiber lines.
@@Esablaka Telekom and its competitors have installed several dozens of thousands of kilometers of fiber each year in the last decade, Telekom mainly to up their FTTC game (up to 250 Mbit/s), which they had already started in 2006/2007, offering 50/10 Mbit/s, but only in bigger cities at that time. Smaller, often local competitors more often invested in order to build FTTH (Fiber To The Home) access networks.
Together with the widely available cable internet services (200-1000 Mbit/s), mainly operated by Vodafone, fixed broadband (>30 Mbit/s) coverage isn't that bad in Germany. Only when it comes to FTTH Germany really falls behind, but due to the relatively good availability of Brückentechnologien (FTTC with VDSL2-Vectoring, cable/DOCSIS 3.0 and 3.1), most users are satisfied anyways and not willing to pay more for fancy full-fiber lines.
German IT supporter here. What I was able to observe regarding the companies is that companies led by younger people are up to Date, have social Media, data security, Digital archives, Home Office and much more. Most of the time the companies are led by older people though, which dont understand the pros and cons of digitalisation and dont want to learn it. The Company worked for the last 50 years so it will work in the future.
They use computers, but dont know how to use them and make sometimes fatal mistakes that can ruin them. The reason? When you try to explain the Situation they only hear the cost for "unnessessary" things. I have seen not just one Company go bankrupt because of it.
Another Thing why we have so much Paper: we must have a physical archive of pretty much everything in the Company. I am not Sure if it was 10 or 20 years, but its way too long. A Well managed Digital archive off site would use less space, less Paper and had less cost.
As for schools: they are seriously lacking behind, not because All the teachers are stupid (some are), there are quite capable people. School dont get nearly enough money to digitalize everything, so they are stuck with computers for a few rooms.
Reasons (from my point of view being a German):
1. The country is run by old companies and old people that have no clue about modern stuff.
2. Germany lives in a bubble, somewhat disconnected from the rest of the world with outdated information.
3. The law says, you have to keep a physical copy of all kinds of paperwork for at least 10 years, as far as i remember.
4. Germany has an old and traditional society with very little movement, young people can hardly progress and change things.
5. German laws are still dating back to way back when, so being legally save with new stuff and tech is hard to achieve.
6. Germans have problems understanding the difference between costs and investment. A lot of people see an investment as costs.
7. The success of the german industry and the wealth of "the good old times" makes people blind to see, that the rest of the world has already passed many German standards by far. A lot of Germans (unfortunately mainly those who run things) are stuck in their believes from the past.
8. Big and old companies are slow to move and change. Politics and Companies are so mixed up and depending on another, so that neither of them loose power and influence. Both are not interested in new companies and new politics rising and taking away their power and influence. Progress is getting delayed and no-progress is getting excused, so that old industry and politics can slowly adapt and keep their power and influence. For me, that is why young politicians and start-up companies having hard times in Germany.
9. German society almost can be compared to the indian caste system. Social mobility is almost none existent (www.dw.com/en/germanys-social-mobility-among-poorest-worse-than-in-the-united-states-oecd/a-44245702). That in conclusion means, it is not necessarily the smartest people that own, run and decide things, but those that were just born in the right place.
10. There are many other complex reasons for this country, however, as for me the combination of the mentioned points 1-9 already should make clear, even if i am only half correct, that in modern times and globalisation, this is toxic for the majority of the german citizens and their future. For the "old money" however, there is no disadvantage, they probably can just move if things are getting too tight. As long as the majority of people are still believing, that they are doing good, nothing will change. Young people and poor people that want change have no lobby and no voice. "Every nail that sticks out has to be tapped into the row".
-
It's not all bad alright, i admit, but this country is far from that perfect, as foreigners often paint a picture of it. Japan is indeed similar, as i see it, since everything said above probably matches there too. Germany and Europe and Japan needs to re-invent themselves before it is too late, but with all the old folks on the money and power, there is a long way ahead of us.
Thanks.
thank you. Very good comment!
such a huge wall of nonsense... there is simply one reason: germans love their privacy and don't like to trade private information very much
@@crappiefisher1331 well, that "nonsense" is my experience living here as a native . Maybe you are a german too and see things differently, well that is normal, because all people see things differently. "Privacy" is only one more thing to add to the list, or the wall of nonsense, as you call it.
Very good insight, thanks! Typical society that still remains in the second industrial revolution (like many of their Asian counter part)
@@fcaspergerrainman Asia is doing quite well
I like the way you project facts with humour! Great work.... keep it up
Thanks Ameya :D
Afterall she is not german...one could possibly call that a starting advantage 😁
I was expecting a snarky comment about Google street view :)
UGH THIS! it's annoying how our neighbours like france an Italy you can go literally in any street with google street view
@@zartashia5822 Well, the old german folk down in Bavaria will certainly have a different opinion about that.
ThePunisher014 ahahah certainly! Whenever I’m homesick i search up my italian town and go through the streets with gogle view
Schade
Many/most Germans are obsessed about privacy, due to what the Gestapo got up to I think. They need to realise times have moved on, just like the British who are also obsessed with WW2, but in a completely different way.
@@zartashia5822 yes, I always open this using Google earth, not much to see in Germany street view. Even google street view in my country, Indonesia, reached the most remote areas
Basically we Germans have more electronics in our cars than our homes. I find it really odd to be honest, since I'm studying informatics and therefore love technology. Our government isn't really capable of pushing though the digitization. We only get slow internet improvements and our internet bills are far to expensive compared to other countries
It´s called computer science. Or do you mean information technology. Spoiler alert, they are not the same subject! :D
@@warrior100girl just google 'informatics'
@@yourDecisi0n oh fail, from my side😅
Just enjoy the state of "non digitalisation" for a while more. It will not be the same German society after that.
Culture, habits, values and goals will change.
@@drananth we are not away from digitization, we are only slow processing and improving internet within Germany
You forgot something. Anything you don‘t have on paper with a signature is worthless. I wanted to show that I paid something at the DMV on my phone: „What shall I do get a stamp on it and put it away? Get me a paper copy and come back.“
Unlike Korea(1998), Germany and Japan have no indigenous PKI. Korea developed its entire digital encryption infra from scratch then. Japan still uses stamps .
I was waiting for the Overhead-Projektor to be mentioned when talking about german schools.
It's called polylux! 😉
Surely they dont still have overhead projectors (or "Beamers" as they call them)?!?
@@KR-rs3vn They are the backbones of most schools. We only call digital projectors Beamers, the other ones are called either Overheadprojektor or Polylux
Dang another video in 2 weeks that's awesome
😁
Please, Keep 'em coming! :D
@@Lia-uf1ir We will do our very best!
It's weird Brazil gets shamed by other countries in many aspects but when we get to the digitalization chapter we are VERY forward... it's been more than 10 years that I don't step into a bank/bus/traditional hotel/printing services/phone to book something and so on...
Right? You can even get money at the bank without a card. All you need is your hand.
Same here in Indonesia.
One week of quarantine did more digitalisation for germany then the politics of the last 20 years
The aluminum hat is great :-)
i laughed
I left Germany in 2012 when I was told that a much needed internet tower was going to be built near my old office. I returned this August 2021, and the internet company has only installed the tower. No antenna attached yet. Allegedly, it's going to be installed this November. Right. Of 2041 maybe.
It's true that infrastructure projects can move slowly in Germany. Berlin's infamously delayed new airport is perhaps a prime example...✈️ www.dw.com/en/berlins-new-airport-finally-opens-a-story-of-failure-and-embarrassment/a-55446329
Excellent piece! Thank you Rachel! This is not a culture of " the old ways" it is about finding a balance with the appropriate use of technology .
exactly.
Plus, "the old ways" does absolutely not have to mean resisting modern tech! Just look at Japan! The ultimate Country mixing the traditional with the modern! :)
Luca Schlichte in Japan everyone uses their mobile to pay for anything so whats your point?
@@mullerstephan I don't understand your question? If you read my comment says that Germans are finding a balance with the use of technology....that includes CC phone applications, if you want my opinion, I see nothing wrong with the choice. As I said it's about finding a balance, not denying progress and technology, and as a personal note I spend one month a year in Tokyo , Nagoya , and Osaka and I differ from your comment, not everyone pays with their phone, they use a very convenient prepaid debit card called Suica available almost at any convenience store and accepted everywhere
@@Glickse 1) I wasn't responding to your comment 2) Japan uses way more technology than Germany in every day life AFAIK. If you lived there you probably understand that Japanese are not averse to technology but instead have a good symbioses of traditional with modernity. Nobody will look weird or even reject you if you want to pay by CC and say that "only money is king" for example...
I like that old lady's word "it doesn't concern me much but I know it is important". Just because it doesn't matter to you doesn't mean you should discard it. No wonder Germany is highly developed nation.
Germany already has a great public transport system, so I can see why they don't really use Uber!!
Trains are always late in at least Hamburg
yeah, sure, in big cities, not on the Countryside.... next to no trains here and Buses are useless to get to work or whatever.
What even is Uber? xD
We do not use Uber - because it's forbidden.
The taxi lobby is too big here in Germany, only some cities like Berlin, Cologne & Dusseldorf have Uber - but that's also not the "real" system like in the USA.
yeah, people have to understand that the original idea of UBER was birthed in the US where public transportation is not that good and also everything is spaced out very widely.
that's why most people use or actually need cars. and those who don't have one in big cities - use taxis - which are expensive - hence the idea for UBER.
In a lot of european countries - taxis are also expensive - and aren't as much used as one might think. Most people who can't or don't want to afford a taxi - won't pay for UBER either.
It's not that much cheaper anyway - and definitely can't compete with public transport.
And the regulations that taxi drivers have to comply to - are there for a good reason - companies like UBER willfully ignore - for the sake of pure profit.
In other countries like china they lost the gamble - because the local competition beat them at their own game by undercutting their prices.
I'm actually happy that germany has managed to stand up against the likes of UBER - because the only take profits - but never take responsibility.
UBER is still one of the biggest startup unicorns where they still pump millions and billions of dollars into - in the hopes that it will be profitable one day - which they still couldn't manage to do even after 11 years....
UGH! Every single time when I'm in Germany, the first time I'm in a restaurant and want to pay, I get a: "Nein, nur bargeld" reply. It is sooooo frustrating coming from a country where I don't even remember the last time I paid something in cash. Even in Italy nowadays it's easier to pay by card than in Germany.
@Einstein X Due to the pandemic, more and more people now prefer to pay by card. You will certainly notice this on your next visit to Germany - - at least when the restaurants have reopened.😉🙏
Go to England - and you will hear "sorry, only card payment - no cash".
@@KR-rs3vn sounds great to me!.
German restaurants do take cards, but most only accept Girocards, credit cards and debit cards are only accepted by bigger chain restaurants and supermarkets since the fees for those card payments are much higher. It's just not worth it for smaller businesses.
Data protection and security are not barriers to digitilization, but a necessary part of it. When companies name it as a hurdle, that's because when it's and easy reply which showcases a lack of competence/investement/interest on the side of the company.
Germany and Japan haven't a PKI and thus e-government is impossible there. Korea developed its own PKI, the SEED, and its own elliptical encryption system and now the world's only quantum encrypted communication system.What does Germany have? Korea has full source code of the commercial Unix system since the early 1980s, obtained through the efforts of a female engineer.
I'm surprised when that man said Indonesia has a better signal than there in Germany, I thought we had one of the worst!
2 years ago I was in a hotel in Holstein. The Internet was so slow it was useless, and there was no mobile coverage. I asked the receptionist if there was a breakdown of some sort. She answered no but recommended me to do like locals and climp a small hill. Then i might get coverage so I could make my call😃
Germany doesn’t like Digitalisation.
COVID: *i'm about to end this man's whole career*
Im from Chile 🇨🇱 and noticed we are more digitalized than Germany!!
But somehow, I love they are still fond to certain old school habits.
It's not as charming when you experience it first hand
In germany nobody at charge understands that you have to do admin stuff to make things like WLAN, tablets, interactive whiteboards in schools work. The huge amount of money for digitalization plans you often hear in the news is just for buying new hardware, not for administrating these things. So usually 1-2 teachers do that stuff in their free time, if the school is lucky to have some. It is the same as if teachers would be expected to do secretary or cleaners work. But again nobody in charge gets it that you have to manage these things.
I've always wondered in a country that produced cars, modern coffee makers and the best economy in Europe why the internet is so slow and paying by CC is not as widespread.
because having a credit card reader cost's money. And hard cash is something you have in your hand and can use whenever you want.
Many Germans me included just like cash because it’s a way of seeing how much you spend and sometimes you reconsider. Let’s say you buy something online that costs 100€ it’s just one klick and you bought it that can lead to unnecessary investments. I sometimes find myself buying stuff out of boredom and that’s not happening with cash you are much more aware of the fact that you are spending money.
And cash is not something that can be taken away from you. If you have 50€ in you wallet you have 50€ but 50€ online can easily get taken away from you by the bank because they say that money doesn’t belong to you or something like that. Having no cash is giving up freedom about your money. Just one change of a number and you suddenly have 0€ in your bank account.
@@Manie230 But you don't have your whole bank account's balance readily available at home, do you? If the bank wants to take your money away they can simply freeze your account and then you won't be able to get any cash either, so that argument doesn't really work.
"Progress for the sake of progress must be discouraged" - D.Umbridge
Where was she a leader of ?
@@knownothing5518 i know but in the ministry of magic was she some where a boss
Titanix xD senior undersecretary to the minister
@@Tefans97 thx :D
Yeah, makes sense if you are wizard. Otherwise no.
When you live in Germany and have to pay 18€ monthly for... Idk what was that for again? Definitely not good internet :/
You just watched a piece financed by your 17.50€
In the UK if you want to cancel a subscription or a service you can simply cancel online at any time and your service will end the day before your usual payment date, at worst you may have to give a months notice. In Germany you have to give mostly 3 months notice and very often you will be asked to post a written and signed letter! It’s crazy, I can’t think of one service in the U.K. which requires 3 months notice and a signature to cancel.
3:24 is that a way of saying they fear radiation from mobile phones can lead to cancer but make it sound silly?
The Boradband is a still a problem in many cities.
We have connection Problems when a lot of households enter the net.
We have broken cables if a tracktor or truck drives over a road.
In schools we still don'r have the money to modernize them.
We used overhead projectors and if we added digital products they were also outdated or flat out stolen by students.
Many teachers can't user modern technology and the average age of teachers seems to be in the 40-50.
Funkloch are real a problem. I can't move to by the train without losing connection for 50% of the ride.
As a german i like the video.
UK is way way ahead of Germany. Many shops, cafes and restaurants in UK dont even accept cash anymore, only card or mobile app payment. Also doctors prescriptions are digital as standard. Contactless card payments for public transport are mainstream. Most government business can be done online. And there is no rubberstamping pieces of paper either. UK government departments (and businesses) hardly even know what a "rubber stamp" is.I doubt they even have them. And of course, with a few exceptions - notably NHS - no fax machines either. Schools too have wifi and email as standard. Das gehört zu Basics, as the Germans like to say. But doesnt apply in Germany!
@K.R Sorry we couldn't properly read your comment, since our Netscape Version is a bit outdated.. Could you send it as a Fax instead? 😆😉
Great video, but what exactly does Uber have to do with digitalization necessarily? I don't think that was the best example, especially since we do have a lot of public transportation readily available in bigger cities.
D0MiN0 it's about your personal data they collect. e-mail, name, location (which they could use to analyze habits and assume your work place or the place where you live) and most importantly, your credit card details! they explained pretty well how cash is valued more and how germans are very reluctant to give away bank-details.
Also, Uber failed because they ignored workers rights and basic safety laws for the transportation of passengers. It's a GOOD thing that they and their predatory methods never caught on. Plus, they are also not needed. It's not really such a hardship to call a taxi, if you even have to, since taxis usually know perfectly well where they have to wait to find customers. Unless you want a taxi at 1 o'clock on the first of January, you shouldn't have any issue to either find one or call one.
@@swanpride I think the added value of Uber is different. I like that the charge is upfront and it has a certain transparency. Taxi drivers behave many times very shitty, specially if you are not local. They take longer rides or might charge you a different tariff. They say they don't have change to pressure you to get them the rounded off price, etc... That is a global phenomenon and the Taxi system is archaic because of this.
With Uber is clear what you pay and all the rest disappears.
German Taxi drivers CAN'T charge a different Tarif. They have a Taxameter which counts exactly how much the customer owns. The only way to pay a different Tarif is if you pre-order a taxi. In those cases, you can negotiate a fixed sum, which is usually UNDER what you would pay if you take a taxi on the fly. (Ie, you might do that if you need a drive to the airport). And since the taxis have navigation systems nowadays, too, they also can't take a longer route anymore easily. You can also use your own phone to ensure that they take the shortest route.
In addition, in Germany you need to have a license to be able to drive a taxi in the first place. That's one of the problems Uber run into, they just put people on their systems who didn't have a license and thought they could get away with it.
swanpride I feel like you either completely misunderstood the concept of Uber or have never been outside of Germany. Uber works by people who take rides to evaluate the driver so the system naturally filters out bad ones and rewards the good drivers. Also, it allows for a more dynamic ride hailing because you can track all the Ubers in the vicinity and the App will send you the nearest one available. In the end its also good because people who need some money can apply and drive for Uber on the side. Where is this system not more advanced and benefitial to all involved with it?
3:18
"Half of the German population is afraid of radiation"
*starts beat boxing*
One thing I find frustrating about Germany is the lack of NFC payments, I use mobile payments everyday in Ireland because they are accepted everywhere and while I get that cash is more secure, contactless is just more convenient.
we simply prefer security to convenience. Think about cars....
I prefer cash these days, some sort of data related law was passed in our parliament.
Muc SALTO wtf are you talking about? Cars in Germany have more technology than anywhere else
I'm working in the IT so this episode hurts me because I know i have to deal with this stone age stuff :/
Surprising...! I study Telecommunications in Poland and I was thinking about continuing my studies in Germany, because tech Unis are very good there, but now I am thinking... Well, I could be the change for your country in some way, if I would work there as engineer :)
🇩🇪🇮🇩❤️ Just be patient, bro, I'm from Indonesia
As part of the army putting efforts to put Germany on the digital map of the world I think that the reason is complex, goes through culture, socio-economic factors and environment and human factors. People need to start to think clearly and not over complicating but try to strip down complexity to barebone concepts, derive basic guiding principles and then take a deep dive in the challange again.
Faxes are legally recognised as originally signed documents, so they do have a right to exist, for example for patent application.
I love your videos! You need an extra Chanel just for you! =)
Going a year abroad in sweden realy showed the horribly poor internet in germany. Theres LTE everywhere, only very rarely going under 20Mbit even on the remote countryside, while in Frankfurt Central Station I cant get any reception to load the train plan. Not even talking about the Highways and Traintracks.
Our house in germany gets 50/10 copper line internet at best, and we can see the Frankfurt Stock market Server Farm from our house, while in Sweden the student home has 750/450 internet in every room.
Ist das der Knotenpunkt in Rödelheim? Mir fällt der Name der Firma gerade net ein
I'm from Germany I grow up with all the technology. I don't get why it is so hard for us to step up our game and go digital.
I don't want to write letters but for most things I still need to write them. Seriously I have an email address for 15 years. Why is this so hard?
We will loose out in the near future.
@@epg96 i don't watch dubbed stuff most of the time the original is better. I don't judge people for watching dubbed movies. I don't know where is the connection between technology and dubbed movies. Maybe you can explain it a bit more.
@@epg96 I get it. Sadly not so many people are capable of understanding a foreign language fluently thats the main reason why people are dubbing. My dad for example didn't had English in school. In Germany we have an old population and they love their "traditions".
Dubbing is an art the voice actors are trying their best to be as close as possible to the original.
@@epg96 art in the sense that those people are working in Theaters, television and most did visit art schools. Not every one has to do things the same and I'm not able to change it. Why should you change a running system? The addition of subtitles are way less expensive but there are many people requesting to dubb it. Its fine for me i don't have to watch the dubbed version. People can decide for themselves how they want to watch their media. I won't police it.
@@epg96 many people in Germany i cant speak for other countries
you have email, but do you have De-Mail, the officially sanctioned email system that allows the provider to digitally sign in your name?
Thing about Uber is that their progress was set back, when the business model was outlawed because it's drivers did meet the high standards of Germany in regards to taxi service. But now it's running an aggressive advertising campaign
I rather pay Uber than exposing myself to the shittyness of Taxi drivers...
Care to tell what those so high standards are? Do they have to speak multiple languages? Do they learn how to take the best shortcuts? Do they serve champagne and sing for you while you are in the taxi?
In Germany you have to renew your registration on your car by getting it inspected by a mechanic every 2 years, taxi drivers have to to do once a year.
Taxi drivers have to wear long pants and dress shirts or polo shirts (no t-shirts and shorts no matter the weather)
Taxi drivers have to have a taxi license, which to optain one you need to pass a set of strict tests
Taxi drivers have to apply for a business permit to run a taxi service and keep business records that will be inspected often
Taxi cars have to be immaculate (clean on the outside and inside, no scratches, no broken seat belts etc) or their license will be revoked until they fix it
All german taxis have the same color (a very ugly yellow)
Now compare that to an Uber driver who really only needs a phone and a car
See what I mean. The drivers who sued Uber in court explained that they had no chance against the prices Uber offered. I don't know what changed now to be honest
LEROY so why not apply the same safety standards to Uber instead of blocking them out? And I mean, a Taxi is to get from point A to B. I don’t care what the driver is wearing if I want a cheauffeur I will pay for a private service...
@@mullerstephan That I can not tell you. It made no sense to me at the time and when I talked to an actual taxi driver about it he said Uber never was or will be a competition for regular taxi service, because German will not trust in something that is not thoroughly regulated. I tried Uber a few times in the US and not one bad experience.
I'm sure half of the people from the video had Facebook accounts and Payback cards, yet they rate data privacy with a 9 or 10.
Yepee, Raechal ......
I like her. It is rare that I have to smile about my country. Thank you, Rachel!
Amazing! So progressive and backwards at the same time! The German paradox! It was the same in the 20s between the wars! Nothing changes!
It seems as if the German government needs to go digital in order for businesses and the people to accept the transition. If official paperwork is required to be maintained in "hard copy" and digital receipts, forms, etc. are not acceptable, it unnecessarily complicates the "documentation infrastructure" and provides a disincentive for a large portion of the business community to make the push to digitalization.
maybe because of too strict on the regulations that holding them back
That's the sole reason Uber didn't take off here for example. They simply weren't allowed to.
It's only the government, the industry and all public facility who is not able to digitalize.
In private life the germans live digitally for 15 years now....in my case it's 20 years.
Future is digital, Germany has been doing economically well thanks to its industrial powerhouse and wealth but it will lag behind if it didn't keep up with technology and also decreasing young population is not a good indicator.
General digitalization is wonderful, but it's also a good tool for large companies to pass their operating costs on their customers and users, who will end up doing some of the administrative work that used to be theirs. Yes, it's nice paying your bills from the comfort of your home, but it's not so nice to work for free for companies that make huge amounts of money from you, not to mention the carbon footprint it costs to keep that system running.
Thank you Rachel. I don't feel so alone now sitting here wearing my aluminum foil hat.
Any time :D
Aluminum 😊. I'll never understand why Americans write and pronounce it this way. I believe to the rest of the world it's aluminium. Once an American friend wanted me to hand him some "aluminum" foil. All he received were some puzzled looks. -- The English pronunciation of orang utan is also cracking me up. It's just so different from ours. (German version sounds more like Oh-rung__Ooh-tung). Sorry for the tangent
@@MsDanny1973 Yep, us Yanks pronounce...that..uh, shiny foil hat stuff incorrectly. Must be something to do with us breaking away from England back in the day and being revolutionaries. Either that or we're just a bunch of morons. Both are probably correct. Wash your hands and stay away from me!
@@allenchristopher3117 Be safe & stay healthy! My heart breaks for you guys/gals.
Rachel! ❤️
🙋
@@RachelStewart04 The one and only - Rachel! 😍 So maybe I'll just take this chance to say: You're doing a really great job! I love to watch every single episode. And I hope you'll always stay on RUclips! Never quit! Stay hungry! And keep it up! Lots of love and respect from a random guy on the web. 😊
@@Semmelein Thanks very much! 😃
Extensive use of cash is actually a good thing, since most electronic payments are designed to track your spending behaviour and monetise you further.
Quarky don’t forget your tinfoil hat when you go out!
I’m not sure how long, but at least 20 years we have internet banking in The Netherlands. Everyone does their banking via internet, The last 10 years I only went to the bank (building) once, and that was for a mortgage. I live in a town of 20,000 people and we haven’t got a bank in town anymore, every bank closed their branch offices. You have to travel to the city to go to a bank, and that’s 45min by bus. And hardly anybody pays in cash anymore, I don’t have any cash on me anymore, don’t even have a wallet anymore. Even on outdoor markets you pay contactless or by PIN card (we don’t use credit cards in our country, only debit cards). In Germany you sometimes cannot pay with PIN/debit card, only with cash, even in some supermarkets. It’s so crazy, going back in time.
I find it odd that Germany is having so many problems with mobile internet when T-Mobile US is one of America's biggest proponents of online everywhere.
pilotgrrl1 profits...
Which area of activity in Germany has the least digitization? The courts and legal profession. Despite the best efforts of the government to force the issue, it’s not even possible to send an e-mail to a court!
As always, thank you Rachel for another Mad 😊 article about Deutschland 🇩🇪
😀
Well as a visitor I purchased a pre paid SIM card, for my smart phone when I arrived in Germany. I got phone calls and text okay but the included data was minimal compared to my home country Australia. The plus side I got around mobile roaming fees, by using a local sim card
Well, the thing about fax and mail is:
Fax and mails are legal documents, things businesses can rely on.
E-Mails aren't. In a legal process they might not be taken into account.
Have you ever heard of legally admissible digital signatures?
Yes, but they cost additional money. Fax doesn't, nor does internal mailing.
Our companies are mainly reluctant to pay money for something they can do for free, even if it's more convenient and state of the art.
@@erkinalp They do exist, but the way they are implemented makes people highly sceptical.
I live in the city centre and sometimes I don’t get signal on my phone. As soon as the train crosses the city limit, there is no signal or internet.
Well, I cross into Switzerland and yes, I get clear signal on a mountain top! 💁🏽♂️🙄😂
love them, makes me want to go and live there 4ever =)
Sure, if you're ready to pay 46% of your income in taxes and social security and/or live forever in a rented crappy apartment that costs 50% of your income with lousy 25 MBit internet, then welcome to Germany!
@@trashcan4thesoul holly Molly. In México we pay 16% tax and almost everyone in middle class can buy a small decent home or apartment, and much more if your work hard... But anyways, México sucks in many many other things.
@@Edith.G.G. the tax we pay takes care of many things for us Insurances healt care and stuff like that the home problem is that germany has many people living in smal places like the "big" citys in the south wher many jobs are wile many regions where living is less expensive have no to little jobs so young people wont move there. somthing digitalisierung would help with if you can work for Mercedes in Stuttgart from home in Thüringen bit they want you to work for mercedes in stuttgart in stuttggart thars yust how our "elite" think it should be
@@trashcan4thesoul Yes, I am willing to do anything to live in Germany.
I can remember the brand “Siemens” which made digital mobile phones (Handy) and then disappeared. Pity.
The company still exists and still do electronics, just not in phones.
It's good to see that people in Germany value their privacy and not just convenience, whereas it's quite the opposite in my country where people just aren't bothered about it, they will give their phone numbers and other personal information without hesitation, in malls while shopping or some random guy comes for survey.
Exactly. That's why I don't like when you have been asked your adhar number everywhere.
A huge problem within the german society is that people are so stuck up and reluctant to change. They think "if it works, why should i change something?" yet exactly this mindset halts technological advancements. It's so annoying. And yes, i am a german, so i can say that through experience. Makes me more and more wanna go to the US and actually live in a progressive society...
good luck and take care not to be shot or to fall sick. It may cost you an arm and a leg.
@@mucsalto8377 california has no guns and healthcare does exist, its just not by law
@@w33dwalker yes, health care will cost you an arm and a leg
Germany has to enter the 21st Century! 😁People in Germany looove to stick to their traditions.
"Das haben wir doch schon immer so gemacht" ("We've Always Done It This Way")
Richtig!
Good
I know this is an old topic but I think German reluctance to digitization and valuing privacy can be explained with one word.
Staci.
In short: we laugh about Americans and their guns while we sit in a radoition safe bunker cause the internet might give us cancer
Whataboutism at its finest
First I wouldn't say that any of us "laugh" about Americans and their guns. We're mostly shocked about how violent society in America is. And yes, we Germans are a bit hysterical when it comes to changes and accepting innovation. Still we're not really living in radiation-safe bunkers.
Good one, Konstantin :)
Only a small fraction of idiots do this. "We", the Germans don't. Germany has one of the highest internet usages in the world, both, by data consumption and by population penetration.
Who owns a radiation safe bunker? Does anybody actually try to shield themselfes from "the internet" and how do they do it?
I guess Germans in general are just the opposite of Asians in data privacy. In Indonesia, it’s very vital to use cloud services to support working related activities. And not to mention, we start to leave the hassle of using cash for daily transactions. We pay by phone using QR or cards, but we still use cash for many circumstances too, such as paying your “Nasi Goreng” from the street food vendor on the street. Lol
I'd be less wary of going completely digital and wireless if there were less stories of this or that company being hacked and having customer info stolen. Or the people who have their home security system and baby cameras hacked so people outside have access to the insides. Security and privacy need to be strengthened.
Yeah, because data printed on paper is totally safe and will never inconspicuously go to a third party.
@@MrDarudin -- it's certainly a LOT harder.
Any half-baked kid with readily available equipment can scan for signals when someone is using their wireless device. Anyone with the rudimentary knowledge can go on a phishing expedition and nab a rube who clicks a link and downloads malware.
But let's see that same person break into a building and find the proper files and then steal them. Hell, I dare anyone to hack my DayTimer. Go ahead. I dare ya.
Besides that, it's easier to catch someone who has to physically remove files. They leave evidence. It's not some long-distance transaction.
Kevin Williamson ever heard of encryption? I think not... probably you slow access internet preventing your from digitizing your knownledge of XXI century
@@mullerstephan -- well there's your problem. You tried thinking. Stick to what you're obviously more accustomed to.
@@Kevin_Williamson Good point. Guess what? I am "verbeamtet" and am inside the belly of the beast. My views on public spending have shifted from being kinda left wing to fully agreeing with Ron Swanson.
The "aversion to digitalisation" is quite applicable to Malaysia as well. We are so accustomed to asking for tons of photocopied copies of important documents when applying for many types of services and have high preference for cash transactions.
@Izzat Fauzi Mustafa Do you think that will change one day?😉
@@dweuromaxx Yup, although it's a gradual and "wait and see" process. Now, more elderly folks in urban and rural town areas are learning to use e-wallet and QR code payments as well thanks to their tech-savvy grandkids "teaching" them how to use them. Wireless internet infrastructure is crucial for accelerating the use of digital payment systems as well.
The first question to ask on the street would rather be "what do you think of when talking about digital transformation?". I guess the answers would be pretty interesting. Sometimes in discussions some pretty weird things come up.
the problems of Uber in Germany are not due to digitalization issues, but due to legal ones. It is not allowed in Germany to have a car service without specially trained drivers. But Uber tried to hire "normal" drivers and got fined for that. With the extra cost for those specially trained drivers, Uber is no longer competitive enough to survive against taxis and other forms of transportation.
3:15 nooooo, I'm crying, why LMAO
One thing is also availability and cost. A friend of mine in Paris pays a half the cost for a 4x faster home internet and the same on mobile for a 30 times bigger data cap.
01:39 oh, hi! hello, Indonesian here.. =)
I can't see if anyone has mentioned this yet, but Germans also have an aversion to CCTV. I would feel safer if there were more cameras out in the streets.
Psychologically it may be calming and give you a feeling of heightened safety, but CCTV does not actually lower crime rates. I for one always feel 1984 Big Brotherish when walking under CCTV cameras.
Here we have both sides of the coin. security and privacy.
Yes, CCTV can be used to track down criminals. But it can also be used to monitor and track down every other person.
Raechal ...... best one !
Glad you liked it!
I like people to think critically about radio and electromagnetic radiation, so far we have not yet had any meaningful studies about it and there are cases of cancer that have occurred due to frequent phone calls and which have also been found in court to be due to phone calls
The 4G internet in Germany is slow. I don't think 5G is going to be that fast either. Radio waves from mobile phone is harmless.
Well, its in the Germans DNA to be skeptical and wary...try to make a friendship or date a german. takes ages...
And that's all because Kohl wanted to have better televison copper lines instead of glass fiber. Now the infrastructure for the mobile towers is just too slow to give them enough capacity.
Unfortunately the discussion about internet speeds tends to forget the population who needs it for work and where the connection is not usually made wireless. I'm still stuck with 1,2mb/s and can't get something better. It is laughable and limits the work and quality of work I can offer and get done. Putting new G5 senders everywhere is not fixing that.
Lol training for tablet at school? In Luxembourg, they just give random classes tablets and tell the teachers to figure it out.
@@diazalbn thats pretty much how it goes lmao, teachers do everything on a computer now and in half the classes we waste 10 minutes explaining how to connect a cable or linking the projector lmao
Important note on faxing: It's useb because it is legally secure, so you can prove that you sent something in a lawsuit for example
Try paying with a credit card somewhere in a restaurant. Good luck. Once I waited 20 minutes in line to pay at the parking automate to realize that they didn't accept any cards only cash, of course I usually don't carry much cash so I was screwed. Germany is a beautiful country but please: DIGITALIZE! Thanks!
Never!
I am binge watching your videos Rachel, partly because I am planning to get a PhD there but mostly because I have a huge crush on you !
They are right to be wary of their privacy, I get Chinese scam calls all the time now. I guess that's the trade off for digitalization...
Well and everyone around the world learning the English language. Good luck finding enough Chinese German speakers to open up a scam call center
@@boahkeinbockmehr if there is money to make they will learn it
There are better examples of digitalization than China..
Now with the lockdown, my husband's school actually managed to install a file sharing programme ahead of schedule. *cue the confetti*
Still no online classes, though.
Spoiler: problem is the CDU
Japan is another country that still use a lot of fax and old fashion mail. It also still mainly use cash and Facebook never took off in Japan because of privacy issue. There seems to be a pattern here...
ohredhk yet they use Twitter and other websites that make you sacrifice the same amount of privacy
It is really interesting how often people comment on our Meet the Germans videos and say there are similarities between Japan and Germany!
Digitization? Somehow it is mixing up the tool with the goal. In schools, the pupil´s success in learning depends to 80% on the skills and emotional intelligence of the teacher. A whiteboard may be helpful but is not mandatory. UBER? For what reasons, if you find well regulated taxis everywhere, which you may order by phone or by app. Fax is used for the transmission of fraud proof documents, for example with lawyers and courts (and are sent from your server, not from a fax-machine). Germany - until today - had no big data scandals as Cambridge Analytica, multiple data leaks at FB and Amazon, mostly concerning US users. Payment by plastic? Convenient as all digital services, but cash is freedom. Nobody (incl. the tax office) will know, what your money was spent for. We are cautious and this often pays off. Today, if your phone will be hacked, you loose all personal data, so better do not put all eggs in one basket.
Where did you get that 80% from? Can you please share the source of this number?
Eh... actually when you sign for you cash in REAL or whatever in DE ..you can check the small print terms and conditions .. you are passing on what you spent and how much to the Finzamt... apology for the incorrect spelling.. plus you know you can ENCRYPT your phone your email ...yeah even google ... pal etc. but then lots of Germans use Whats app... :) owned by facebook ..dont make me laugh .. you like the Illusion of privacy but actually are clueless how to do so ....other than .. NEIN NEIN NEIN to technology... move with the times or dont complain about other countries moving forward with their tech... your choice live with your decisions
@@Ellon62// >Visible Learning
@@IainMcGirr // I am a bit doubtful if someone who has problems to express his ideas in comprehensible English is fit for the digital world.
@@mucsalto8377 whatever oh intelligenisa AFD supporter typical cannot take critcism of the Fatherland eh :)
Super amazing and informative video! Could you possibly also add German subtitles? Some super important vocabulary on these intresting topics would help all German learners around the world!
Schönen Tag noch!
Hi Vivek - glad you liked the video! Here is the version with German subtitles: ruclips.net/video/SFXVqivJwSI/видео.html
@@RachelStewart04 Oh! Dankeschön! Das sieht wunderbar und wird sehr hilfreich sein. Leider hab' ich seinen Kommentar nicht rechtzeitig gesehen. Tut mir wirklich leid. Ich kann es noch nicht glauben dass Sie meinen Kommentar gelesene und geantwortet haben! Vielen, vielen Dank für alle diese interessanten Videos, mit denen wir die deutsche Kultur besser kennenlernen können!
I’ve lived in Germany- it’s not just digital services that are lacking, but also smiling, kindness and a sense of humour.
Really??
Word
I mean, it's an easy cultural misunderstanding -- smiling isn't a required part of politeness in most social situations in Germany, so Germans tend to only smile if they mean it. So a supermarket cashier for example is unlikely to smile at you, because telling a stranger "that'll be 14,45€" doesn't make them happy. If they're providing the service competently and efficiently, they're being polite.
Heads Full Of Eyeballs nah, many cashiers will just throw your stuff because they are annoyed to have to work as a cashier
@@mullerstephan BS
Im old school so this is def my country. Also as a historian I depend on hard copies as backups. I also scanned a lot as well for a mutual off site digital back up.