No the captioning system is funded by the Federal Communications Commission (FCC), which means the government pays out of their pocket to provide this service to those who have hearing disability.
Hi Crystal, My dad (John) is in a senior living center three states away from where I live. John has the basic model no touch screen, no external speaker and so on. He called me today and said the screen will not reset or turn off. The bright light keeps him awake at night. Any ideas?
Hey Keith, I would try to do a power cycle, turn it off and then back on. If this doesnt fix the issue (usually does) take a look at page 47 of this link: www.captel.com/wp-content/uploads/2018/11/305-018113-11-18-840i-How-to.pdf If that doesnt work, he can hit the customer service button for some help. Worst case, he can have them swap his phone out if they cant resolve his issue over the phone. They would just send him a slip to mail the phone back and get him a new one if need be.
My mother just got her phone like this two days ago. I've tried calling her three different times to leave a message, so we can practice, but every time, after the specified number of rings, it says the answering machine is off. I don't want to confuse my mother and give her directions that may not be right. Is it just a simple matter of her clicking on the answering machine icon (because it has a toggle feature)? When it was set up for my mother the answering machine took messages at that time. Since I'm not there I don't know if something is wrong with the phone or if somehow, the icon was clicked on by mistake. Thank you.
Never mind. I found a video that tells me what to do. My other question is, "Why can't I hear my mom talking when she has the speaker on? She sounds like she is a million miles away until she turns the speaker off. According to a video, when you press the speaker phone button again, it will hang up the call. How can you avoid that?
Hi this is Tammie Logan I got One of those phone but I can't figure out how to get to work
can you use an existing phone number or do you need a new number?
Do you have to pay extra to get the closed captioning ? If so, I'll be sending this phone back.
No the captioning system is funded by the Federal Communications Commission (FCC), which means the government pays out of their pocket to provide this service to those who have hearing disability.
Hi Crystal,
My dad (John) is in a senior living center three states away from where I live. John has the basic model no touch screen, no external speaker and so on. He called me today and said the screen will not reset or turn off. The bright light keeps him awake at night. Any ideas?
Hey Keith, I would try to do a power cycle, turn it off and then back on. If this doesnt fix the issue (usually does) take a look at page 47 of this link: www.captel.com/wp-content/uploads/2018/11/305-018113-11-18-840i-How-to.pdf
If that doesnt work, he can hit the customer service button for some help. Worst case, he can have them swap his phone out if they cant resolve his issue over the phone. They would just send him a slip to mail the phone back and get him a new one if need be.
My mother just got her phone like this two days ago. I've tried calling her three different times to leave a message, so we can practice, but every time, after the specified number of rings, it says the answering machine is off. I don't want to confuse my mother and give her directions that may not be right. Is it just a simple matter of her clicking on the answering machine icon (because it has a toggle feature)? When it was set up for my mother the answering machine took messages at that time. Since I'm not there I don't know if something is wrong with the phone or if somehow, the icon was clicked on by mistake. Thank you.
Never mind. I found a video that tells me what to do. My other question is, "Why can't I hear my mom talking when she has the speaker on? She sounds like she is a million miles away until she turns the speaker off. According to a video, when you press the speaker phone button again, it will hang up the call. How can you avoid that?
Ahhh 🌷 Thank you for your thoughtful, & information! 🌷
Look good Chrystal keep do it :)
EN FRANçais serait mieux !est ce un telephone fixe compatible adsl