How A Hostage Negotiator Approaches Hard Conversations

Anytime you approach a difficult conversation, it's important to have a strategy you can lean on, one you know will help you relieve tension, build trust and produce the best possible outcome.
In this episode, former hostage negotiator Derek Gaunt teaches us his strategy for asking questions, describes what most people get wrong about hard conversations and explains how to establish trust and (quickly) resolve conflict when there’s a lot on the line.
Listen to the full episode by following the links below:
Spotify: bit.ly/3Jddp50
Apple Podcasts: bit.ly/3j5D7xD
Art of Coaching: artofcoaching.com/e245