recover data on hard drive with platter damage
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- Опубликовано: 22 авг 2024
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We see more and more platter damaged hard drives come to the shop for data recovery. The surface of the disk can be dealt with only with proper equipment, and the most importantly proper mindset. Many data recovery companies claim that the hard drive is not recoverable due to platter damage. Although sometimes such claims are true, in many cases, it is their lack of skill, ability, willingness, desire is what prevents recovery from those devices. There are ways to deal with scratches on platters, and successfully recover data from parts of the drive that are still intact by manipulating firmware and physically modifying some key parts. The goal is to prep the drive to work only with undamaged surfaces and eliminate further contact of heads with the area that is scratched. This video demonstrates how a hard drive with deep scratches on one of the platter surfaces gets recovered.
if you want to ship your failed device to us for data recovery and free evaluation, simply fill out this form: www.hddrecovery...
and send your drive boxed with bubble wrap to this address:
HDD Recovery Services
391 Bank St, Suite 201
Ottawa, ON
K2P 1Y3
Canada
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this video: • recover data on hard d...
Erkin, love your videos. You've saved me from losing everything I'd ever written and every piece of music I had produced over the last ten years. I gathered enough info from your videos to successfully recover the data from my broken HD. I know that when you share this information with the world, you are decreasing your potential market, so it is especially kind of you to share this info, knowing it could cost you business. If I could ever afford professional HD recovery, you will be my first port of call. Thanks.
Thank you.
Just stumbled upon your channel today and I can honestly say that I appreciate the microscopic view of the problems at hand. Great explanations as well. Very enjoyable and I intend to watch many more out of intrigue and even boredom. That white noise from the fan might make me fall asleep though.
Hi Bro, glad to click on RUclips notification when HDD Recovery Services comes to the show... amazing head stack assembly and replacement.
You are a master and incredible to learn what's involved in recovery important data. I will do stuff put in a much lower scale
Particularly enjoyed this one.
Not sure i've watched a video of yours previously where the platters had damage.
Thumbs up🙂
Brilliant video, very enjoyable to watch. Subbed :-)
I agree. He is an amazing professional. A joy to watch. And I am learning little bits as I go along...
Nice, a new meditation video, Erkin doing his thing!
haha :) thanks dude
Watching this video makes me feel like I’m watching a surgeon operating on an open heart surgery minus the blood. I’m here because I have a bad drive. I might go apply at Some recovery services to learn these technique so I can repair mine. I also like doing these kinds of stuff, just don’t have the proper tools and clean environment to do it.
Great video, how do you deal with platter alignment or is it not relevant on these drives?
Yah, I learned that I ain't Fing around with an HDD and trying to recover data myself! Nice work in the recovery of all the other data. Just had an SSD get fraged byMS windows update and do a boatload of file system damage. Was able to finally recover most of the data but what a nightmare. Had to reinstall windows on another drive, then use DMDE to reconstruct and recover the data files. Nothing lost really but time. I'm an idiot too since I have a NAS RAID5 array with 48TB of storage and an iSCSI target. I could have been backing up and not had this issue! Backup people.
My favorite recovery channel
Hey, thanks!
Amazing skills, i had so many drives die on me, I wish I had these tools and knowledge to have fix them. Very cool videos and explanation
Hello Erkin - A quick question - How do you maintain alignment of the platters on disassembly/reassembly? Are you doing this freehand or do you draw a mark on the platter edge or do you use some other method. All the best.
May exist very proffesional ways to do it, i've made a little but perfect alluminium squad. First i paint the edge of the vertical axis with permanent ink, later i put the squad on the floor of the hdd case (the heads stack must be obviously removed before...) & go carefully to touch all of the platter's edges while securing them firmly, leaving there the fresh ink mark. Give this mark several seconds to dry. It's obviously a *never do* to "wash" the platters with propanol or other special liquids to decontaminate them, just use those very special cleaner pads for camera's sensors instead. U can sllightly wet the pads with the best quality propanol or cosmetic distilled water available in the market (some proffesionals talk even about acetone but i don't like such kind of risks), 'cause flooding the discs it's unnecesary & u'll live a synchro nightmare if those marks dissapear..., or a total data loose. Anyway, u've gotta do this kind of clean ops very carefully, avoiding always to touch those synchro marks. Personally i do a final clean step by blowing the whole open structure with air at 25°C very near to the extractor's filtered fan to be sure as possibly of not leave debris inside. This last detail is very unlikely, but it can be helped a lot through the interface & software of AceLabs or Dolphin; you an execute a high speed platters spin leaving the heads stack in sleep mode to help the case's filter to trap debris before start any analisys & data rescue ops.
@@NACHOXVALLE Thanks for your comment Ignacio - Precision work needed here. It would be quite easy to get this wrong and render the drive totally useless.
@@kingkappa9916 U'r welcome. It is, that's why much practice & discipline helps a lot. I've lived that nightmare, that's why i've learned. I've cleaned a little room as a fanatic, later i've built a big glass box with holes for hepa13 filters and large anti-static gloves, green and white leds on the top, and a couple of hepa13 air conditioners; a very little one (5v) inside the box and a larger one for the entire room. Breathing through a mask is necessary, and proper clothes for the job, covering the hair too, almost as a covid helper volunteer. But the thruth is to get several functional and non-functional hdd's (non vital for nobody) & start to experiment. Another essential for those who can't buy PC3000 or Dolphin sets is to work through Linux distros or DOS plaforms, instead Windows or MacOs, because a huge stress difference at the moment of get a pacient drive image.
I see that you removed the splatters and didn't really mark their orientation. I thought that if all the platters are not aligned, the data is lost. Am I wrong?
He seems to be very secretive about this topic. I have been wondering if he has discovered alignment is not as critical as everyone expects
4:19 disk marked?
Nice video, but there's one thing I'm curious about. How did you manage to perfectly allign the platters while putting them back? I thought the only best solution would be using a scotch tape and move platters altogether
May exist very proffesional ways to do it, i've made a little but perfect alluminium squad. First i paint the edge of the vertical axis with permanent ink, later i put the squad on the floor of the hdd case (the heads stack must be obviously removed before...) & go carefully to touch all of the platter's edges while securing them firmly, leaving there the fresh ink mark. Give this mark several seconds to dry. It's obviously a *never do* to "wash" the platters with propanol or other special liquids to decontaminate them, just use those very special cleaner pads for camera's sensors instead. U can sllightly wet the pads with the best quality propanol or cosmetic distilled water available in the market (some proffesionals talk even about acetone but i don't like such kind of risks), 'cause flooding the discs it's unnecesary & u'll live a synchro nightmare if those marks dissapear..., or a total data loose. Anyway, u've gotta do this kind of clean ops very carefully, avoiding always to touch those synchro marks. Personally i do a final clean step by blowing the whole open structure with air at 25°C very near to the extractor's filtered fan to be sure as possibly of not leave debris inside. This last detail is very unlikely, but it can be helped a lot through the interface & software of AceLabs or Dolphin; you an execute a high speed platters spin leaving the heads stack in sleep mode to help the case's filter to trap debris before start any analisys & data rescue ops.
Lesson of the Day Backup your data so you don't have to cross fingers at data recovery.
Not to mention it's very expensive
Hope your doing okay Erkin. Stay safe.
after watching this video my hopes of getting my old photos back have me feeling butterflies in my stomach...
Seeing this video gives me a small glimmer of hope that you can possibly help me. Contacting your company right now!
Sounds good! Will be happy to help
That was very cool! I remember seeing PC3000's promotional videos what must be a decade ago now and always wanted it just for nerd value. Very cool to see an actual recovery with it!
my hdd's reader goes back and forward continuously
The whole time your doing this, all I hear is The Bionic Man theme song! I must watch too much tv!
Can I use a dvd optical drive to read hdd platter for data recovery
Yes
noob question (just found your channel) - is it ever worth getting the data from the good heads, then going back and trying to see what remains on the damaged surface? [30 years ago I worked on the production line for the Hewlett Packard Coyote 2 HD - 80MB!! I worked the degreasing machine that cleaned all the parts before assembly]
usually, we try and see what we can get with original heads first. Head stacks with multiple heads most often can be manipulated via software
i enjoy watching this work you are doing... just don't stop uploading videos. and you can do that more often even it looks like that same issue as you had- once... i had only few bad hdd-s but never ever i have the exact same issue.. ;)
Keep up the good work and waiting for the next upload..
This was super cool. Thanks for the content!
Erkin, thanks for answering the platter question, can you show how you physically decapitate heads off the head assembly stack ? or at least talk about the process if you can
How are you keeping them indexed? The platters... I have used a few methods. Strips of adhesive. Cut cellulose film and UV glue works best(but you have to be careful).
Also is there a way to read from drives without the use of the sector rom?
So, this is how surface platter damage look like. It's frustrating how a small damage could make a disk unworkable. It come out without warning!
detailed repair videos, I have 3 x 2.5 drives which i now want to try to fix....... slowly but surely I will try to troublshoot these. Your videos make it look easy but I am sure it would not be
Great video, does that platter suction device hold the platters in place? I thought the platters had to be oriented in the same position in order to be read. The way I was taught was to use tape when taking out platters.
They have to be more or less. It's the ones that need to balanced are a pain in the butt. But ones that sit snug are good to line up by etching / marking the edge
@@hddrecoveryservices ahh ok, thank you!
awesome video, thanks for the cool content. you data recovery guys are wizards!
How you can dislike this video ?? This is crazy work, i would love to have your skills in this ! Are you working alone ? Can you show us how you cleaning the platter in the future video ? Thanks a lot.
At 4:35 you said that the disk must be decontaminated. Why didn't you opened it in a clean room from the beginning? Wouldn't have that prevented the disks from getting contaminated?
We work in laminar flow benches. The air is purified inside of the bench to spec. You are confusing the type of contaminants that we are talking about. Disk, when they grind, will spread magnetic platter dust inside of the chassis. That will lead to platter contamination on the entire platter pack.
At 6:57 start a life of DJ , call people who are having hard disk problems and dance with them ...
When the dance over, hard disk get itself fixed, believe me.
Your video is great I am from India and I want to give you my damage harddisk 1tb W.D click sound problem and head damage
Chandigarh data recovery can help with that. Owner's name is Amarbir
Can you please email me process and payment sir on my mail id harshvadan1992@gmail.com
Because I am in India how can I give you hardisk and payment method? Please suggest me
Great videos. Which programmer do you use for NAND / EMMC chips?
PRO in action!!!
Hi5 dude
were you in a clean room when you did this?
Hi bro, your videos are practical classes, one thing i did't understand about head cutting.
Head cutting is not just a mechanical process. Drive needs to be prepped to understand that head is missing and to keep translator intact
Hello. How are you? .. I want to start in this world of disk repair and data recovery. I have very little experience for now. What do you recommend me? .. where to start? .. are there courses to do online ?. What tools and software to start with? . Thanks a lot. Your videos are inspiring. Greetings from Argentina
Urgh. Seacrap drives :/ I've more or less refused them since the 1TB fiasco.
Not to mention that they always top backblaze's annual failure rates. Plenty of work for you tho so I suppose it's a good thing :)
:) they pay the rent
Excellent engineer and tool.
THank you Toni
In what order is the data stored on the platters? Intuitively it would seem that it should be interleaved for maximum speed.
What do you use to clean the platters? And what do you not use to clean the platters?
So glad I had my noise canceling headphones on for this.... Very educational. Hope to send you some business.
Would have wanted to see a bit more about the decontamination process of the platters, although I do understand that the exact procedure is a trade secret. At least some detailed before/after pictures to show the effectiveness.
Maybe on private classes this kind of thing could be explained. As it is every second hard drive we get comes in opened. Dealing with unsuccessful decontamination attempts is not my wish list :)
@@hddrecoveryservices I'm not the target group to get training on it. I read on a few other sites, and I think just a superficial look on how the decontamination works (chemically, mechanically, abrasives, polishing) would more than suffice, just to explain what you're doing in between the jump cut, and how long it takes you. Although I totally understand if you don't want to share.
I cleaned the hard disk with a tissue and cleaning liquid. Did this damage the hard disk? Or not? It basically does not work and makes a sound. I wanted to transfer the disc to another healthy hard disk to save the data.
Yeah you killed it
I enjoyed watching again. great vids Sir.
Very relaxing nerdy video. THxX
Glad you enjoyed it!
@@hddrecoveryservices how relaxing is the price for this kind of job? is it cheaper if the client can supply a donor? and is the statement "the damage is over the area used for drive initialization - this is unique to this single hard drive and cannot be recalculated" correct? Watching this video, it would appear that it is actually false?
@@phishu106 LMAO If a client knew how to supply the donor drive, they would be doing the work. It is a lot more than matching the same drive model #. If you asked me that in my shop, I would know right away you were cheap and I do not want the business. Really, no clue on donor drive from boards, BIOS, heads, et cetera. I've used 3 drives for 1 data recovery job before-this work is not nearly as simple as it looks on RUclips and I have 25+ years in this business.
Can anybody recommend a company with this level of skill in the UK?
Very good job thank for sharing
I am not good for English. But the prcedure and viewpoint are great!!
If there are any mechanical hard disk data recovery issues that cannot be resolved, you can contact me
or you can contact me :)
@@hddrecoveryservices How to contact you via private message, do you have any contact information?
What a great video! Thank you for sharing! I am assuming when removing platters, they need to be aligned, correct?
Yes
Keep up the great videos, please! Thank you once again!
I thought you can't recover the data if you don't maintain the rotational alignment of platters.
With proper tools data can be pulled by different options
Where can you buy the tool that you use to keep the space on the heads when removing that part so they don't touch?
apexlabtools and hddsurgery
Seagate 3TB. The most dead HDs I have.
Recover any of them?
No. I had backups and don’t have the time or want to waste money fixing them!
pepeshopping
Well its not like you are fixing them, its more like you force them back to life just to get your data our and then let them off the life support.
My favorite IT sentence: "Users are divided into those who do backups and those who will do them."
I prefer have backups and not need them, than need backup and not have them.
this is not for fixing them as Laharl says, it's for those who did not have a backup when it was too late. Fixing a physically damaged drive is not possible simply because you will have to use a working drive to repair the damaged one. If it takes 1 to fix 1 then it kinda defeats the purpose...
Good videos as always.
if you uploaded a 3d model of the tools you use you'd be a godsend. it would allow some of us to make our own tools rather than spend thousands of dollars on what is basically fixtures and custom hardware..
How can I get into contact with you. I want my data recovering and I feel like you can help me.
Enjoyed watching you your an expert thanks for sharing
How do you maintain Platter alignment with this type of platter extractor ?
I have a hard drive that just went down on my tivo and I just ordered an new hard drive but I have 6 years of TV shows that Id like to keep. I opened up the unit and destroyed the head but there is no damage to the discs. Id like to put the disks in the new hard drive. What make me angry is if I had just left the unit alone and just changed out the electronics, I would be up and running but no, I had to damage the heads. can the head with all the information be swapped to the new exact same hard drive?
When you screw back the hard drive cover is there a specific torque setting?
i have my 15 gb HDD maxtor which crashed and have a scrash from the head , how much it costs to recover the date from such large scale damage ,? it was my oldest hdd full of memories i was sad for its death , i opened it saw the damage and closed it
Maybe a short video on the head modification procedure (basically where to cut it off at). You should also do a patreon thing.
Haha, you and every other data recovery company owner :). We may be teaching classes on the subject, but not online
@@hddrecoveryservices That was meant for others, I don't own a data recovery company but yeah I get it that you dont want to give out the secret sauce.
Hello, Dear its really too good. I love to understand how it has been done ..
Hey Erkin! We talked a bit maybe 6 months ago through phone and Email about my Seagate with platter damage on the top platter surface. Any chance a process like this may work now? Back then it was discussed as not likely. Great work again! Great video.
Maybe, sorry but I don't remember what I would have talked to someone 3 days ago :).
Please drop a new request here: www.hddrecovery.ca/contact-us and we will catch up again
Dam, you really have to know a lot of things to be able to handle that PC-3000 program because you can easy totally brick a hard drive otherwise.
Give you lessons in data recovery? , I need it, I love your videos, help me
Hi. I have emailed you and I am hoping you can help. just so I understand the recovery you are doing here. You are eliminating the damaged platters by removing the heads that would usually come into contact with scratched platters? I have a HDD with scratched platters on #3 and #4 and was told that it is unrecoverable as they just damage the donor parts when they were installed but looking at tis recovery, suggests that it may be the way to recover some of the data at least.
with correct approach, partial recovery is possible. Not cheap by any means, but possible. Best way to contact us Dean is by this link: www.hddrecovery.ca/contact-us
Got your email, and responded
Superb job sir,well done
Hello. What is the scissors you use? How far does the cut?
Hi, very much impressed by your work, i want to have an data recovery of my Harddisk which is water damaged. Will it possible to recover my data from water damaged harddisk
I don't know. How can I answer your question without seeing it first 🤣
Very good video as always
Thank you
thank you for the education!
No worries
Thanks for your videos. With a drive with more than platter, does the platters must be syncronized for normal use in PC? In your video you seem you did not care about it. Others use scotch tape to keep the platters syncronized.
After work on platters hard drive will never work on its own. We use special tools such as PC3000 to keep drives on life support.
@@hddrecoveryservices Thank you sir. One question more: If there is only one platter and we change head assembly, does the drive work on its own again?
That was so cool. Thanks :)
Hi! I have a question, quite important. I have got a Hitachi HDD 3.5 a few day ago. Before someone was trying to repair it. I found out that the head was really damaged, but the biggest problem i found out on the platter. Looks like someone was trying to clean the platter with alcohol and napkin. I changed the head to the new one, from the donor HDD but looks like it cant read the platter. Can you tell me please, what you use to clean the platter when there are some fingerprints or even worse?! And if it was cleaned with something like alcohol, is that still possible to clean all that out and recover the data? Thank you a lot in advance!
1:48 Is the damage visible on the video? I'm just curious how it looks like and how big it is.
can u show us psl how to clean disk if there is dust or dirt on it even if its not dmaged ,
:( unfortunately not. I don't want to encourage ppl to do it at home. It's a very fine skill and RUclips will make it look like it's easy. End result we will be getting more drives that hometechs tried to repair
@@hddrecoveryservices am an electronic technician and now am getting into data recovery in my country Algeria . still learning so for education purposes why not? or maybe u don't want to share technics >
but thanks anyway
hello I have a scartched hard disk platter problem. my hard disk is wd 4 tb.could you please recommend to me a service place to repair the hard disk? Tanks
Those ST DM drives are total trash. So many of them failed. I've seen them fail catastrophically, head crash scraping all the metal substrate off the platters and recovery on those is impossible. Theyre worse than the 7200.11 and .12 drives. We recently sent one to gillware that was clicking and buzzing. There was damage to the platters from a head crash and sadly the recovery center said recovery is impossible. I really hate seagate, for reliable drives i stick with HGST or WD.
We just did the case after Gillware said same thing, platter damage beyond recovery. We got over 70% of data save.
Just stumbled upon your channel after a local recovery center told me it would cost me €850 just to recover the files and im wondering how much it would cost if you did it ?
If the issue is mechanical 850euro is an average cost
@@hddrecoveryservices would it be possible to use parts from a donor drive or a similar model drive to just be able get the drive working to get the files off of it
platter alignment ?????
Great demonstration :-)
great video. can u please share your work place. I need some data recovery service. please reply.
www.hddrecovery.ca/contact-us
So was any of the data actually recovered uncorrupted though? You are missing an entire platter surface still.
hell yeah, like 70% at least would be intact and full structure too.
@@hddrecoveryservices GREAT job! I do this same type of work and have never been that lucky, all of the important files ended up being corrupted due to where they were located and the missing platter information.
Hi i have micro Sd card can not detect on camera or computer
i want recover data,There are some important wedding raw pictures on it.
how can i sent it to you??
i live in indonesia
Platters vertical alignment to each other is no longer important? Why?
tools we use allow us to to many things in post
Do you have any examples of visual platter recovery?
excellent !!
How much total did you charge for the work?
Wondering if you have any solution for Verbatim's 128GB Store 'n' Go Vx450 external SSD. It has 2 components. After initial observation and comparisons with the identical SSD drive I learned that the main component, the connector is working, however the part 2 wit the additional card controller interface and 4 memory chips is not working. Also, I learned the back side of chip has pins. Wondering, what is the easy way to recover data from the driver. Any videos to share?
Hi Erkin, what are your thoughts on burnishing and gliding procces on damaged platters? Does it really make a difference for data recovery from those platters?
I don't know if those machines have any benefit as I never used them. There are other ways that work extremely well. All I can say is that we get ubrecovered drives from company that claims that this burnishing machine does magic, and we end up recovering the content :)
@@hddrecoveryservices thanks for the reply! Don't get me wrong, i'm a fan of your work and need help here in Istanbul/Turkey. I've got a hdd that contains 15 years worth of memories with crashed heads. :( Do you accept any cases out of Canada?
So how did you actually clean the detritus off the platters? Was it just filtered compressed air?
No, not with air. But I don't want to encourage ppl to do the same. We get enough wrecked and contaminated drives that were opened at home as it is. Last thing we want are cleaning attempts gone wrong :)
@@hddrecoveryservices Fair enough. I know enough to know that I don't know enough to even think about trying the kinds of things you show off on your channel. I was more curious as to what the cleaning process involves, even if that answer is "secret blend of chemicals" or somesuch.
Out of pure curiosity, is it possible to switch platters to read them with healthy heads and then use software to combine data from platter #1, platter #2, platter #3, etc?
With some drives yes. But not without special modification and programming
If I may ask, hwinfo show on one of my hdd(toshiba hdwd130) this: "Read Recovery Attempts:621
&Number of Mechanical Start Failures:6", should I consider buying a new hdd and copy my data ?
What are the tools that you use?