This 100% works in UK I had the sound bar but never knew about this feature now I can unplug my echo dot and just use the q800a built-in Amazon Alexa voice control thankyou sir for this information
I have used both , why you can’t setup , You need paid subscriptions both Spotify & Apple Music, then go to alexa app in phone app and setup music services bu sign in , Also you can setup Spotify directly in SmartThings app, tap to right corner three dot, and setup Spotify directly
thanks for this video, i live in germany. when i say alexa play music or play music on spotify it only says, music and video playback are not supported on this device. any ideas?
yes brother you can use both at same time , you can use alexa on tv from samsung tv remote hold the mic button,and soundbar you can use alexa without press any button ( handfree voice control) 👍🏻
hey 👋, Alexa is insbuilt in samsung HW Q800A soundbar. no need to buy echo device for alexa capability. yes you can optional pair alexa with Q800A, if you want to command alexa from another room ( far from soundbar) ,then its helpful, or some country’s alexa not support on samsung devices ( you can check samsung website) , if its not like that then you can enjoy alexa with q800A its same work like amazon echo devices ,command, control you any devices with soundbar ,👍🏻 hope its helpful for you , keep supporting ❤️
Hey mate, thank you for the video. I just got the Samsung HW-Q800B soundbar and followed your instructions. The soundbar shows as an Alexa speaker, so I can ask Alexa on my phone to control it but as some others mentioned I am not able to use the built-in Alexa functionality using voice command "Alexa". I checked the microphone and that is on. My region is Netherlands. Do you think that this is blocked for my region?
I did the setup and everything synched correctly and appeared as intended, but when I say "Alexa" nothing happens. My soundbar shows correctly on Echo devices and I can set up the language for Alexa and everything. I tried leaving everything in USA and in English and still nothing happens... The soundbar's firmware was also up to date
I have purchased Samsung Q800B. The upfiring speakers are not working in Atmos Videos. In soundbar display shows Dolby Atmos (connected through HDMI cable provided by Samsung ) and also Alexa voice command is not taking.
@@user-zy2kh2rp4m Thanks for the information. My Alexa and Atoms sound effect both are not working and i am keep on following up with the service center regarding this. But they are saying that Alexa feature will not work alone I need to give command in Mobile to work and for atoms they said we won't feel the difference in sound. Since I purchased through online I don't have any other contact point to raise this issue ☹
@@ArvarStudioOfficial so just a cheap echo works.Cool. How intelligently does it switch sources from BT to HDMI and do I need to manually turn on the soundbar when activating Alexa music. Also once it is playing the BT music, and then I turn on the TV, will it automatically move to TV sound?
In SmartThings app open soundbar tap, then click on 3 dot then add Spotify account, its not necessary to have Spotify premium, if your phone have Spotify app , it ill automatically to login page and connected your id simple as that
Why alexa speak only on my phone i can't connect the voice in soundbar How to solve it? What input connection recommend to transfer the voice of alexa on soundbar sir? Pls help my soundbar q800a too..
Sign in SmartThings app with samsung account, which you used with your samsung tv account, Sign in alexa app with your amazon account, After sign in both apps, Follow the instructions same as vidoe
sir one more question is this hw q800a need a amazon echo to connect the voice of alexa in soundbar? pls give me an answer sir. b'coz my hw q800a soundbar its connect alexa only in my cellphone not in sounbar..pls tell me sir..thanks in advance...
Q800A Soundbar has inbuilt alexa , you no need to connect extra exho device to control alexa devices, some countries alexa restricted 🚫, but if your cellphone alexa work then it must be work also on your soundbar, Watch my video carefully step by step and reset all old settings and try again for starting bro 👍
Hi, all are working fine for me except Spotify or Apple music. I have both with premium subscriptions that linked with Alexa. Whenever I say play music with spotify or apple music, it says "It is not supported on this device". Can you help on this?
@@ArvarStudioOfficial i dont have echo device. All I am using is Alexa in Samsung soundbar. In the Alexa app, i have included the skills for all the music apps like gaana, hungama, jio saavan, apple and Spotify. In these first 2(gaana, hungama) are working fine in the soundbar. But for the remaining 3, it says the "not supported" comment. Unfortunately, in my Alexa Android app when I say command for Spotify, it is playing. But not in my soundbar. Other 2 apps (saavan, apple) is not playing on Android app or soundbar alexa
i have samsung Qled 2021 edition & samsung Q800A soundbar also , in My Qled when i command to Alexa play song on apple music ( not supported) , only take command for spotify ☹️, then my soundbar Q800A alexa only support Ganna for play music command , It’s irritating ( but its Samsung & Samsung restrictions brother) No solution ! but its not for Amazon echo devices , they support all music subscriptions , and work like charm , in my video i explain how to connect another echo device for your soundbar for reached alexa capabilities, but samsung individual device has own restrictions, sorry for that brother, i can’t help you for this , because it has no solution, if you need any quary pls ask me anytime , possibly to ans soon as possible 🙏
@@ArvarStudioOfficial thank you so much for your responses! I tried to reach support for Samsung, Spotify and Amazon. Everybody is finger pointing the others like that spider man meme. No valid solution from none of them. Seriously disappointed with the purchase. But I really love the audio, much better and clear than Sony. As of now, I am playing Spotify using its own app over WiFi and playing Gaana using Alexa in soundbar coz gaana feels better sound than Hungama. Let's wait for the solution update from Samsung atleast for the Spotify via Alexa. Because he is the main culprit here
Thank you for the helpful video bro! I’ve successfully connect everything like from the video. But I can only control from alexa from the phone. When I shouted ‘Alexa’, the soundbar didn’t have any respond like yours. What could be possibly wrong?
Alexa is inbuilt in samsung Q800A Soundbar, If you control your soundbar from far away from another room then you need another alexa device to control each other,
Estoy en Panamá, hice todo tal cual, me sale agregado a Alexa y dice en línea, le hablo y no responde ni muestra los puntos celestes en la barra, sabes si hay alguna restricción para Alexa en la barra en mi país?
Prueba cambiar la ubicación del dispositivo a Miami y ponlo en inglés...prueba a ver si es que te funciona y me cuentas por favor, que estoy con el mismo problema que tu.
My Q990B doesn't work with voice commands, I linked everything, samsung account, smarthing and Alexa, but the bar does nothing when say "Alexa", my Amazon account is from USA
Doesn't matter your amazon account is from usa , if your living in countries where alexa restricted then it won't work, If you're from usa and you have amazon USA account then definitely its working for you, First check the soundbar mic button bottom of soundbar ( if its off then red dot appears on soundbar screen)
Not to worry, if its worked last days that means no religion restrictions, Deleted all apps like amazon alexa and smarthing app , do all setup again watch my video step by step, Definitely it ill work 👍🏼
I followed all instructions but unfortunately alexa still didnt work. When a Say "Alexa" it doesnt respond. And I dont see any free-hand option to activate into the Alexa app the reverse of my mobile phone. I dont know if it is because Im located in Colombia 😭
I did all the steps, and connected alexa with the smarthings app. When i say Alexa, nothing happens…… the mic on my soundbar is turned on. I’m hopeless….
@@Hewitte1 Samsung will call me back tomorrow, to see if they can fix it. For some reason, when i say “hey bixby” it works. (Bixby is the Samsung variant of Alexa). So if that works and tv respons, you know it’s not a broken microphone. I will let u know if i get more info🙂
I followed your guide - Alexa works, but cannot start spotify. "Alexa play music on spotify" results in a "Spotify is not supported on this device" It works great with other local Echo devices, the Spotify skill is installed and configured. According to samsung support it should work, but there are plenty of other Q800A users with the same problem. I already reset the unit, latest firmware is installed. Any ideas how I get this to work?
@@ArvarStudioOfficial This only starts the spotify app, there I can choose the soundbar as device via spotify connect. I contacted support again, they say it is a regional problem in Switzerland and Austria where I live, same problem with all Bose Smart Soundbars, there are missing licence contracts between Amazon-Spotify-Vendor and no one knows the details... :/
@@ArvarStudioOfficial at 2:30 in your video, after linking soundbar in Alexa app, when opening smart thing's app.. going in Alexa settings ..at bottom clicking on sign in , nothing is happening, just loading for few sec then remains on same page
Ok you said when you open SmartThings app click on three dots then click sign in alexa after that safari web page open and amazon sign page appears, in your case when you click sign in and safari page open then nothing happened?? Just loading ? Am I right
@@ArvarStudioOfficial yes exactly.. it's not opening Amazon account page... Nothing happening just remains there after clicking sign.. did factory reset of sound bar, still same..maybe it's my phns problem
i am able to register my sound bar in my smart things app through hotspot, but i am not bale to register through house wifi, i keep getting error code 15-200. can u help?
Pls check both your phone and your soundbar is connected with same wifi. I mean both connected with 2.4ghz or 5ghz, this code error means samsung SmartThings error code ( 15-200) , If both in same wiffi then check wiffi router security select wpa2 not 3
Hi bro pls check the mic button on top of soundbar, touch pannel on top of soundbar has 4 buttons 1 volume up 2 volume down 3 mic on 4 mic off , Pls turn mic on , ( if your soundbar mic off then red dot 🔴 appear in soundbar display) ,hope its work fo you, Thanks 😊
Turn off/on soundbar, if touch button won’t work, and red dot 🔴 yet appear soundbar then do it with soundbar remote, press setting button and turn off mic
@@ArvarStudioOfficial i think my mic button is broken. I have the hw-800a and the setting button doesn’t have any mic option on it. Any chance I can turn the mic on another way?
Hello brother sorry for that , there is no other option to on/off mic , i said to earlier ,my mistake sorry for that, And no brother only touch pad on soundbar is only option, how its broke its touch Sensitive buttons , pls check carefully, if not work then replace your soundbar in under warranty ,
Everything is fine until i try to go alexa settings on smarthings and it doesnt redirect me to amazon sign in, i have tried multiple devices and everything is connected (amazon alexa) is enable to smarthings? do you have any solution or does someone know how to fix this its so annoying i hate fucking samsung
Actualmente, el soporte de alexa en 42 países a nivel internacional, lo siento, amigo, España aún no es compatible, el soporte de alexa en alemán, ¿puedes descargar la aplicación alexa en tu tienda de juegos / tienda de aplicaciones? ¿Cuál es tu modelo de barra de sonido?
@@antoniojosemerchangonzalez8487 He comprobado que su país no es compatible con la aplicación alexa, lo siento, amigo mío, ¿hay alguna solución? encontrado, luego suba un video relacionado con este tema, GRACIAS, suscríbase para recibir mis próximas notificaciones de video❤️ sigue apoyando 👍
Hi guys, i was facing similar problem of connection. As my device been connected but sounbar was not able to detect my voice. Solution - open SmartThings app-click on your device - open Samsung sounbar on top right corner 3 dots - click information- firmware update. After software update everything is working fine Note : keep input in wifi after update and then check
This 100% works in UK I had the sound bar but never knew about this feature now I can unplug my echo dot and just use the q800a built-in Amazon Alexa voice control thankyou sir for this information
❤️
You creat a great content mate, loved your videos🍺👍
Which music service did you use in this video? I try to use Spotify and Apple music but none works
I have used both , why you can’t setup ,
You need paid subscriptions both Spotify & Apple Music, then go to alexa app in phone app and setup music services bu sign in ,
Also you can setup Spotify directly in SmartThings app, tap to right corner three dot, and setup Spotify directly
Thanks 👍
Nice, it indeed works like charm.
thanks for this video, i live in germany. when i say alexa play music or play music on spotify it only says, music and video playback are not supported on this device. any ideas?
Resolvido?
Can we use alexa on tv and on soundbar at the same time ? If I have a Samsung tv neoqled+q900a ?
yes brother you can use both at same time ,
you can use alexa on tv from samsung tv remote hold the mic button,and soundbar you can use alexa without press any button ( handfree voice control) 👍🏻
The soundbar samsung HW-Q600CzF is compatibly why alexa ? Please thanks 🙏🏻
Sir ji I want to know I have samsung q800b sound bar and alexa echo dot also. So do I need to activate Alexa in Soundbar?
All method in this video bro , you can watch and activate step by step, any further questions ask me anytime , Thanks
Do i need to buy any devices like amazon echo to work with alexa on my HW Q800A
hey 👋,
Alexa is insbuilt in samsung HW Q800A soundbar.
no need to buy echo device for alexa capability.
yes you can optional pair alexa with Q800A,
if you want to command alexa from another room ( far from soundbar) ,then its helpful,
or some country’s alexa not support on samsung devices ( you can check samsung website) , if its not like that then you can enjoy alexa with q800A its same work like amazon echo devices ,command, control you any devices with soundbar ,👍🏻
hope its helpful for you ,
keep supporting ❤️
Hey mate, thank you for the video. I just got the Samsung HW-Q800B soundbar and followed your instructions. The soundbar shows as an Alexa speaker, so I can ask Alexa on my phone to control it but as some others mentioned I am not able to use the built-in Alexa functionality using voice command "Alexa". I checked the microphone and that is on. My region is Netherlands. Do you think that this is blocked for my region?
Conseguiu resolver ?
Hi I have the same thing I'm also from the Netherlands
Can It be configured as an speaker only? Like "Alexa play Spotify on soundbar"? I'm not able to set up this way.
Is video not helped you ?
What problem r you facing with setup bro ?
So, the soundbar has a built in microphone to work with Alexa?
yes microphone inbuilt in Q800A soundbar,
@ soundbar alexa same work like amazon echo devices 👍🏻
@@ArvarStudioOfficial this is excellent! I bought it last week and didn't know about this lol
congratulations for you new purchase,
if you need any help msg me anytime 👍🏻
I did the setup and everything synched correctly and appeared as intended, but when I say "Alexa" nothing happens. My soundbar shows correctly on Echo devices and I can set up the language for Alexa and everything. I tried leaving everything in USA and in English and still nothing happens...
The soundbar's firmware was also up to date
hey , could you check mic button on soundbar ,
if soundbar displays shown 🔴 red dot,
it mean mic off , pls check this & msg me ,
Hey! The App from Alexa dindt found the soundbar... What I do? Smatphone is connected in The same wi-fi from The soundbar. Can you help me?
You can download first smarthing app, the there is option of connect alexa, alexa app should installed on device
Can i use my soundbar with TV and alexa without change source (bluetooth or HDMI) in the soundbar?
I have purchased Samsung Q800B. The upfiring speakers are not working in Atmos Videos. In soundbar display shows Dolby Atmos (connected through HDMI cable provided by Samsung ) and also Alexa voice command is not taking.
You should buy 2.1 8k cable for better response. And atmos speakers work where atmos part is available in the movie.
@@user-zy2kh2rp4m Does Q800B works with alexa similar like Q800A. Please confirm
Yes and if you have any doubt so you can ask me.
@@user-zy2kh2rp4m Thanks for the information. My Alexa and Atoms sound effect both are not working and i am keep on following up with the service center regarding this. But they are saying that Alexa feature will not work alone I need to give command in Mobile to work and for atoms they said we won't feel the difference in sound. Since I purchased through online I don't have any other contact point to raise this issue ☹
@@jeyp7188don't worry I will help you. I have same model sound bar. Tell me the model of your tv.
Hi. I like your video editing. What did you used? If you dont mind. THANK YOU😀😀😀
Hi brother, nothing spl software 😀 , i used kinemaster premium only in my every video.
Thanks for support 🙏🏻❤️
@@ArvarStudioOfficial thank you.
Can you please make video for tap and play feature on this sound bar too?
Yes brother soon 🙏🏻
Can I use the Q800A as part of an Alexa speaker group?
Yes you can bro ,
You can join your echo device with soundbar
@@ArvarStudioOfficial so just a cheap echo works.Cool. How intelligently does it switch sources from BT to HDMI and do I need to manually turn on the soundbar when activating Alexa music. Also once it is playing the BT music, and then I turn on the TV, will it automatically move to TV sound?
Arvar TechStudio ok did you use spotify premium or standard only?
In SmartThings app open soundbar tap, then click on 3 dot then add Spotify account, its not necessary to have Spotify premium, if your phone have Spotify app , it ill automatically to login page and connected your id simple as that
Great.
How do we set up bixby. I,m more interested in bixby
You can setup only alexa ,
Sorry bro,
Bixby only available if you have samsung Qled !
Why alexa speak only on my phone
i can't connect the voice in soundbar
How to solve it? What input connection recommend to transfer the voice of alexa on soundbar sir?
Pls help my soundbar q800a too..
What is your soundbar model, and can you try alls setup accordingly my video
where did you download the alexa amazon apps and smarthing apps? i only curious b"coz my alexa amazons apps is different from your review sir?
R you using iphone then from appstore,
If you using android then playstore,
Search SmartThings app, and Alexa app
Sign in SmartThings app with samsung account, which you used with your samsung tv account,
Sign in alexa app with your amazon account,
After sign in both apps,
Follow the instructions same as vidoe
sir one more question is this hw q800a need a amazon echo to connect the voice of alexa in soundbar? pls give me an answer sir. b'coz my hw q800a soundbar its connect alexa only in my cellphone not in sounbar..pls tell me sir..thanks in advance...
Q800A Soundbar has inbuilt alexa , you no need to connect extra exho device to control alexa devices, some countries alexa restricted 🚫, but if your cellphone alexa work then it must be work also on your soundbar,
Watch my video carefully step by step and reset all old settings and try again for starting bro 👍
Hi, all are working fine for me except Spotify or Apple music. I have both with premium subscriptions that linked with Alexa. Whenever I say play music with spotify or apple music, it says "It is not supported on this device". Can you help on this?
let me clear one thing alexa not responding on soundbar or echo device ?
@@ArvarStudioOfficial i dont have echo device. All I am using is Alexa in Samsung soundbar. In the Alexa app, i have included the skills for all the music apps like gaana, hungama, jio saavan, apple and Spotify. In these first 2(gaana, hungama) are working fine in the soundbar. But for the remaining 3, it says the "not supported" comment. Unfortunately, in my Alexa Android app when I say command for Spotify, it is playing. But not in my soundbar. Other 2 apps (saavan, apple) is not playing on Android app or soundbar alexa
i have samsung Qled 2021 edition & samsung Q800A soundbar also ,
in My Qled when i command to Alexa play song on apple music ( not supported) ,
only take command for spotify ☹️,
then my soundbar Q800A alexa only support Ganna for play music command ,
It’s irritating ( but its Samsung & Samsung restrictions brother) No solution !
but its not for Amazon echo devices ,
they support all music subscriptions ,
and work like charm ,
in my video i explain how to connect another echo device for your soundbar for reached alexa capabilities,
but samsung individual device has own restrictions,
sorry for that brother, i can’t help you for this ,
because it has no solution,
if you need any quary pls ask me anytime ,
possibly to ans soon as possible 🙏
@@ArvarStudioOfficial thank you so much for your responses! I tried to reach support for Samsung, Spotify and Amazon. Everybody is finger pointing the others like that spider man meme. No valid solution from none of them. Seriously disappointed with the purchase. But I really love the audio, much better and clear than Sony. As of now, I am playing Spotify using its own app over WiFi and playing Gaana using Alexa in soundbar coz gaana feels better sound than Hungama. Let's wait for the solution update from Samsung atleast for the Spotify via Alexa. Because he is the main culprit here
keep in mind don’t forget to check updates for your soundbar 👍🏻
Thank you for the helpful video bro! I’ve successfully connect everything like from the video. But I can only control from alexa from the phone. When I shouted ‘Alexa’, the soundbar didn’t have any respond like yours. What could be possibly wrong?
Check your soundbar mic is on or off,
If soundbar display showing red dot 🔴 light it mean mic is off,
@@ArvarStudioOfficial soundbar mic is on. No red light indicator shown
What is your country? And r you setup alexa app with soundbar? Properly
@@ArvarStudioOfficial indonesia. And yes i can give command to my soundbar from alexa app on my phone
@@ndrewnumber7 indonesia version doesn’t have alexa built-in version.
Do I need to buy Alexa device
Alexa is inbuilt in samsung Q800A Soundbar,
If you control your soundbar from far away from another room then you need another alexa device to control each other,
Estoy en Panamá, hice todo tal cual, me sale agregado a Alexa y dice en línea, le hablo y no responde ni muestra los puntos celestes en la barra, sabes si hay alguna restricción para Alexa en la barra en mi país?
Prueba cambiar la ubicación del dispositivo a Miami y ponlo en inglés...prueba a ver si es que te funciona y me cuentas por favor, que estoy con el mismo problema que tu.
Brother please upload some games
tried this but did not work for me. there is no option to choose language as at 03:10 .
Whats problem you face , tell me i can help you bro
Your alexa setup is completed ?? You can’t setup language?
setup was completed. but i can only command alexa through phone.
the soundbar did not detect alexa voice.
i checked the Mic already turn on. seem like my q800a did not come with voice assistance.
on your video minute 03:10 there is a setting for language. but on mine that option not available. maybe thats was the reason for it didn't work.
I am not able to discover speaker in alexa app, what to do?
Samsung soundbar not discovered in alexa app?
My Q990B doesn't work with voice commands, I linked everything, samsung account, smarthing and Alexa, but the bar does nothing when say "Alexa", my Amazon account is from USA
Doesn't matter your amazon account is from usa , if your living in countries where alexa restricted then it won't work,
If you're from usa and you have amazon USA account then definitely its working for you,
First check the soundbar mic button bottom of soundbar ( if its off then red dot appears on soundbar screen)
It worked three days ago, but since yesterday doesn't work, I did a reset factory but nothing happened
Not to worry, if its worked last days that means no religion restrictions,
Deleted all apps like amazon alexa and smarthing app , do all setup again watch my video step by step,
Definitely it ill work 👍🏼
Are you playing music through Spotify? Alexa says my device (Q800 soundbar) does not support it.
What error r you facing? ( Spotify not working on Q800A Soundbar)
Ma suonano sia Alexa che la soundbar?
bro my brain crashed when I saw Samsung account on iphone
😂😂😂
I have q950a soundbar. It is not working for me . In smart hinges app just go out Alexa setting s...i have tried
+merkekeruysat which country you live in
@@ArvarStudioOfficial Denmark
Bro I really want to know what problem you faced with alexa setup, then I’ll definitely help you mate
Mi soundbar doesn’t appear in the search device. I have to change input ? I was on wifi
Which model your soundbar?
QW-800 same. I connected, but Alexa doesn’t speak in the soundbar… I
Check the sound display ( if red light dot there it means mic is off) turn on mic at soundbar touch buttons
Your problem is solved? Or not ?
I have the same problem with the soundbar. I check the mic and it's on. what can I do? I followed step by step the video. I'm in Spain. Thank you
I followed all instructions but unfortunately alexa still didnt work. When a Say "Alexa" it doesnt respond. And I dont see any free-hand option to activate into the Alexa app the reverse of my mobile phone. I dont know if it is because Im located in Colombia 😭
Hi leonardo,
Can you install alexa app and connect to your soundbar properly, pls watch video step by step,
I did all the steps, and connected alexa with the smarthings app. When i say Alexa, nothing happens…… the mic on my soundbar is turned on. I’m hopeless….
Same issue here
@@Hewitte1 Samsung will call me back tomorrow, to see if they can fix it. For some reason, when i say “hey bixby” it works. (Bixby is the Samsung variant of Alexa). So if that works and tv respons, you know it’s not a broken microphone. I will let u know if i get more info🙂
Yes
I followed your guide - Alexa works, but cannot start spotify. "Alexa play music on spotify" results in a "Spotify is not supported on this device" It works great with other local Echo devices, the Spotify skill is installed and configured. According to samsung support it should work, but there are plenty of other Q800A users with the same problem. I already reset the unit, latest firmware is installed. Any ideas how I get this to work?
Can you connect your soundbar with spotify account , in smartthing app ?
@@ArvarStudioOfficial This only starts the spotify app, there I can choose the soundbar as device via spotify connect. I contacted support again, they say it is a regional problem in Switzerland and Austria where I live, same problem with all Bose Smart Soundbars, there are missing licence contracts between Amazon-Spotify-Vendor and no one knows the details... :/
Exactly this is a religion problem, many of people facing same issues,
This also happened in spain , alexa don’t support there,
@@ArvarStudioOfficialBro does Alexa is working good?
I'm stuck in 2nd step.. on clicking Alexa settings app couldn't open the sign in page
Can you please explain me properly brother?
@@ArvarStudioOfficial at 2:30 in your video, after linking soundbar in Alexa app, when opening smart thing's app.. going in Alexa settings ..at bottom clicking on sign in , nothing is happening, just loading for few sec then remains on same page
Ok you said when you open SmartThings app click on three dots then click sign in alexa after that safari web page open and amazon sign page appears, in your case when you click sign in and safari page open then nothing happened?? Just loading ? Am I right
@@ArvarStudioOfficial yes exactly.. it's not opening Amazon account page... Nothing happening just remains there after clicking sign.. did factory reset of sound bar, still same..maybe it's my phns problem
@@ArvarStudioOfficial solved it ... permission for windows pop was disabled for amzon app in settings. Thank for your quick responses 🙏🏻
i am able to register my sound bar in my smart things app through hotspot, but i am not bale to register through house wifi, i keep getting error code 15-200. can u help?
Pls check both your phone and your soundbar is connected with same wifi. I mean both connected with 2.4ghz or 5ghz, this code error means samsung SmartThings error code ( 15-200) ,
If both in same wiffi then check wiffi router security select wpa2 not 3
@@ArvarStudioOfficial ya both are connected to same wifi & wifi security is WPA-PSK/WPA2-PSK AES
can u please help?
Y sure ?
Ya sure bro 😎
Trying with a Q800B didnt work, is there someone with the same issue?
Yes..mine also not working...Q800B
@@jeyp7188 returned mine to support. Let’s see…
My Q800A doesnt react to me saying "Alexa" it's connected and is showing up in the app, it just doesn't want to respond
Hi bro pls check the mic button on top of soundbar, touch pannel on top of soundbar has 4 buttons 1 volume up 2 volume down 3 mic on 4 mic off ,
Pls turn mic on , ( if your soundbar mic off then red dot 🔴 appear in soundbar display) ,hope its work fo you,
Thanks 😊
I try tapping my mic on button but it doesn’t do anything and it stays highlighted as red. Any recommendation?
Turn off/on soundbar, if touch button won’t work, and red dot 🔴 yet appear soundbar then do it with soundbar remote, press setting button and turn off mic
@@ArvarStudioOfficial i think my mic button is broken. I have the hw-800a and the setting button doesn’t have any mic option on it. Any chance I can turn the mic on another way?
Hello brother sorry for that , there is no other option to on/off mic , i said to earlier ,my mistake sorry for that,
And no brother only touch pad on soundbar is only option, how its broke its touch Sensitive buttons , pls check carefully, if not work then replace your soundbar in under warranty ,
It doest work for me u.u
Everything is fine until i try to go alexa settings on smarthings and it doesnt redirect me to amazon sign in, i have tried multiple devices and everything is connected (amazon alexa) is enable to smarthings? do you have any solution or does someone know how to fix this its so annoying i hate fucking samsung
esto en españa le funciona a alguien? yo lo configuro y el micro no me reconoce la voz
hola amigo cual es tu modelo de sonido
Actualmente, el soporte de alexa en 42 países a nivel internacional, lo siento, amigo, España aún no es compatible, el soporte de alexa en alemán,
¿puedes descargar la aplicación alexa en tu tienda de juegos / tienda de aplicaciones? ¿Cuál es tu modelo de barra de sonido?
@@ArvarStudioOfficial mi barra es la q800a , y estoy en españa
@@antoniojosemerchangonzalez8487 He comprobado que su país no es compatible con la aplicación alexa, lo siento, amigo mío, ¿hay alguna solución?
encontrado, luego suba un video relacionado con este tema, GRACIAS, suscríbase para recibir mis próximas notificaciones de video❤️
sigue apoyando 👍
@@ArvarStudioOfficial soy de chile y tengo el samsung soundbar Q800A
Hi guys, i was facing similar problem of connection.
As my device been connected but sounbar was not able to detect my voice.
Solution - open SmartThings app-click on your device - open Samsung sounbar on top right corner 3 dots - click information- firmware update.
After software update everything is working fine
Note : keep input in wifi after update and then check
That great, 👍
Mine was up to date, still not working