Well done. Very clear precise video. Good god, you would almost want the damn thing to burst into flames if you have to go through this nonsense just for the flicker motor.
my flame effect motor on 50" Paramount Premium started making noises not even a month after i got it. Have a replacement part sent to me but there is no way I'm takin the whole thing apart like this for a small motor. Must be someone from the company that can do this as i have 1 year warranty
We don't have service people. All parts are shipped free of charge and at no charge under warranty, but replacement is the users responsibility. If you need additional help, please contact customercare@jrhome.com.
Amitabh, I'm looking for a replacement as well. Zooming in on the video it looks like it says AC 120V 50/80Hz 15/18rpm CCW. I have a different brand of fireplace and the motor looks the same, but no label. Do you have any idea of where to begin looking for one of these gear reduction motors? I'm not finding one through all my Google searching.
I think I may have found one that will do the job here: www.surpluscenter.com/Electrical/AC-Motors/AC-Gearmotors/16-RPM-120-VAC-TIMING-MOTOR-10-2332.axd
Susanne Decker the website link you posted looks promising, I'm not sure if they will ship it me in Canada. But notice the motor shaft is smaller, not a big concern but wanna be sure it will hook on to the plastic sleeves (that's what I have in mine) that hold the motor and rotating reflecting fins together.
Oh my God he basic disassembled the entire fireplace to change that little motor. Glad I have Dimplex product. BAD customer service design. I will not be purchasing this model
You would need to be crazy to ģo to that extent to change a fan if turn it on when you buy it if it's to loud take it back and change the fire there is always a noise from a fan fire and the more powerfull the fan the louder outing a quieter fan can make the fire dangerous to overheat and set your home on fire you should never be stripping down a fire and changing vital parts if not an electrician or ingener
Well done. Very clear precise video.
Good god, you would almost want the damn thing to burst into flames if you have to go through this nonsense just for the flicker motor.
Where can I order this part from?
Has Dimplex got shares in cordless drills?
is that the same motor in a dimplex? if so is it as easy to put on?
what thick plate to cover
Sorry, I'm not sure I understand your question...send an email to customercare@jrhome.com for advice and help.
So on an alternating current motor you have to label the wires? Brilliant.
Some dink put grease on the grommet side now the rubber is sticky. Causing the rods to hop making a noise.... any suggestions?
Kevin please contact customer@jrhome.com for support and we can likely help with any issues your having.
my flame effect motor on 50" Paramount Premium started making noises not even a month after i got it. Have a replacement part sent to me but there is no way I'm takin the whole thing apart like this for a small motor. Must be someone from the company that can do this as i have 1 year warranty
We don't have service people. All parts are shipped free of charge and at no charge under warranty, but replacement is the users responsibility. If you need additional help, please contact customercare@jrhome.com.
Same question, where did you order this from? I know its one of those little 110v gear reduction motors., but what rpm is it?
Amitabh, I'm looking for a replacement as well. Zooming in on the video it looks like it says AC 120V 50/80Hz 15/18rpm CCW. I have a different brand of fireplace and the motor looks the same, but no label. Do you have any idea of where to begin looking for one of these gear reduction motors? I'm not finding one through all my Google searching.
I think I may have found one that will do the job here: www.surpluscenter.com/Electrical/AC-Motors/AC-Gearmotors/16-RPM-120-VAC-TIMING-MOTOR-10-2332.axd
Susanne Decker also try ebay and aliexpress.com and search for model nos. tyc49 and tyd50
Susanne Decker the website link you posted looks promising, I'm not sure if they will ship it me in Canada. But notice the motor shaft is smaller, not a big concern but wanna be sure it will hook on to the plastic sleeves (that's what I have in mine) that hold the motor and rotating reflecting fins together.
Amitabh Varma search for "permanent magnet synchronous motor", shows up a ton of them. Trick is to find the 115v, they're mostly 220v.
I went onto Amazon and bought the motor and installed it..and now the fake flames are going BACKWARDS!!! ??????
You want a CW (clockwise) only motor and not a CCW or CW/CCW (which would switch every other time you turn it on).
I am looking for a very silent engine to replace the current one. Does anyone have any recommendations?
You should try our customer support. customercare@jrhome.com can help with a replacement. The motor should operate very quietly.
Vincent Jansen ear plus 😂
AKA "Cordless Screwdriver Usage Training Video"
Oh my God he basic disassembled the entire fireplace to change that little motor. Glad I have Dimplex product. BAD customer service design. I will not be purchasing this model
You would need to be crazy to ģo to that extent to change a fan if turn it on when you buy it if it's to loud take it back and change the fire there is always a noise from a fan fire and the more powerfull the fan the louder outing a quieter fan can make the fire dangerous to overheat and set your home on fire you should never be stripping down a fire and changing vital parts if not an electrician or ingener
Annoying tune playing,switched it off!