Confessions Of A Porsche Salesman | Tech Tactics Live
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- Опубликовано: 27 дек 2022
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Join us Wednesday, December 28th at 8PM, for another episode of Tech Tactics Live where we have special guest, Michael Maurer. Michael has just retired from selling Porsches for 30 years. He will answer our questions and clear up urban legends with regards to how the industry has evolved while he was selling cars, tips on what to look for when purchasing a new or pre-owned car from a dealer and what’s the best way to get a GT car allocation.
Sponsored by Pirelli: www.pirelli.com/global/en-ww/...
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As a PCA member, I have been watching Tech Tactics for about 2 years. In my view, this salesman perspective episode was the most entertaining and informative by a considerable margin. You guys are hitting your stride. Bravo.
Thanks so much for your support!
Great conversation. It's amazing how luxury brands (porsche, rolex, etc) dictate who can purchase and how soon you can receive their products based on your "relationship" with the dealer. This is mind-blowing. As a customer, I am spending thousands/hundreds of thousands of dollars on their products, and yet I still have to beg them to take my money and still potentially not receive the product. This economy has taught me to appreciate my money and spend where I am catered to the best.
Thanks for watching!
Michael Maurer is a true credit to his profession! This was a simply SUPERB video. So many great questions answered from the audience. Thanks very much to PCA for producing this!
Glad you enjoyed it! As always, it is our pleasure.
Thank you Vu, for this very informative segment.. I’m now 64 but my love for Porsche have been since my teens, in my opinion your mixture of video segments covers all interests of Porsche fans and I especially enjoyed lifelong Porsche sales persons care for his clients. Please keep up with great work. BTW: this segment reminded me to renew my PCA membership. Happy New Year.. 👍
Thanks for your support and renewing your membership. Happy New Year!
A great episode! Very informative and entertaining. Vu is a good “Everyman” with his input: he’s asking questions I would ask. I appreciate that aspect of these videos.
Thanks for the kind words and your support!
So I'm already at 6 minutes in and they commented that "you're lucky we're selling a car to you". I still feel that way every dealership in the NOVA area.
In context, he was describing the attitude of dealers back when he first started in the early 80's.
That was by far my favourite Tech Tactics episode. I've purchased Porsches from Audi, Porsche and independent dealerships, as well as from PCA members and through Facebook marketplace. It's great to learn from Michael Maurer, and now he's convinced me to take delivery in Germany next time I buy a new 911. Great seeing you at the PCA cruise, Vu! -Henry 'Bubblegum' Reis
Happy to hear you liked the video. Thank you for the kinds words. We will keep making great content for you to enjoy.
That was Awesome. I wish all sales persons were like you. Thank you for sharing.
Thanks for watching!
Great great interview segment , very informative and entertaining ..loved the real world description of driving an old air cooled in this day and age ..
Glad you enjoyed it
Mike Maurer seems so sweet. Amazing that he was a salesman! Wonderful interview!
He is! Be sure to subscribe.
Mike sold me a few cars in VA many years ago! Great guy! If he's reading this, wish him all the best!
Bought my first Audi from Mike back in 1999 at Heishman Porsche/Audi - great guy to work with and know.
I really enjoyed this segment. Thanks for bringing Mark in!
Glad you enjoyed it! Be sure to subscribe.
Mike was a great guest. Thanks for having him on!
We agree, thanks for watching!
While in the Army in 94-95 timeline, I was travelling in a Humvee just outside of Stuttgart on the Autobahn. I glanced in my mirror and I see 1 flat black 986 and a 996 prototypes with wiring hooked all over the cars. When looking at the Boxster for the first time I thought, "What the hell type of Porsche is that?" A few kilometers up the road at a rest stop the test drivers were out having a smoke. Because I speak German I rolled up and jokingly said, "Willst du gegen meinen humvee tauschen?" (Would you like to trade for my Humvee?) Leaning against the cars and cigarette smoke coming out their mouths they paused and said, "Uhhhh Nein Danke." We laughed and I was fortunate to get the sneak peak at least 2 years prior on the 986 debut. And years later I love the Boxster so much I'm a proud owner of one.
That is a cool story. Thanks for sharing. Glad you are enjoying your Boxster.
Thanks guys. Bottom line as Mike said… do your homework before you you buy. Translation… or you will probably pay way too money 😉. With limited supplies, now is not the time to buy a new car, unless you’re willing to pay a premium price for the car you want. On the other hand, if you have money, negotiate hard and get what you want and pay the piper. I’m staying with the one I own and love.
Very true!
I loved the insights about buying from a Porsche dealer!😊
Thanks for watching!
Always informative. Thanks for doing these!
Thanks for watching!
just bought my first porsche from Flow Porsche in Charlottesville, VA. Had a great experience. My wife and I did Euro delivery and it was amazing. Porsche is top notch all the way!
Thanks for sharing!
Great episode, guys!
Thanks for watching!
Lots of good information in this video. Appreciate the tips on how and where to buy.
Thanks for watching!
The hour flew. Thoroughly entertaining.
Thanks for watching!
This was awesome! do more of these insider interviews.
Thanks for watching!
Great content. Really enjoyed this.
Glad you enjoyed it!
Great video guys, I am now a Porsche enthusiast!
Thanks for watching!
Great conversation.
Thanks for watching! Be sure to subscribe.
Wonderful discussion. You guys did the Porsche world a service. Thanks!
Thanks for watching!
I think you should have this guy back to tell stories. I'm sure he has many.
We certainly will. Be sure to subscribe.
Correct! Many many entertaining stories to tell…
Florida ☀️🌴
My local Porsche dealer charges $50k to $150k over sticker for their cars…the overage goes into the dealerships pockets. All the Porsche sales guys drive GT3’s….I wonder why !!
What a delightful gentleman!
Indeed he his. Thanks for watching.
A note on CPO warranty. CPO warranty does not transfer through a non-Porsche dealer. If you find a CPO car at a non-Porsche dealer the CPO warranty is voided once the car is purchased by the non-Porsche dealer.
Thanks for sharing!
Mike certainly reflects a premium dealer experience fitting the premium product being purchased.
No doubt about that.
Indeed, so informative.
Thanks for watching!
Great info from a super knowledgable guy. Thanks!
Our pleasure!
Ouch. I’m sorry to hear of the really negative experience you had. While it won’t help, please consider that your experience was the exception rather than the rule
Great information!
Thanks for watching!
Great video 🙌
Glad you liked it!
OUTSTANDING....yes, I am shouting!
Thank you! Be sure to subscribe.
@@PorscheClubofAmerica I already subscribed.
excellent show - question to ask: when is gas car stop production? and what will happen to current owner? I want to update my 2007 cayman to 2023 model; hesitating about the taycan or any ev model because of the range...
Mike Mauer is doing his usual great job !
Thank you for an excellent video.
Glad you enjoyed it!
I agree to stay away from those third party warranty’s. I had a bumper to bumper on my C63 AMG and still had to pay for repairs due to the fact they didn’t want to use certified Mercedes parts because it was “too expensive.” I recently purchased a CPO 911 and feel so much better about the warranty and have had zero issues.
Thanks for sharing!
The only "Don't" that I take issue with is the configuration concept - when I sold Porsches, I always encouraged my clients to get what THEY wanted, and don't concern themselves with resale value on specific options - assume that everything added to the car will mean little or nothing to the next buyer.
Don't configure for resale - configure for enjoyment. Obviously, some folks only buy these cars to speculate, but in the 'before times' these cars didn't go up in value, they mostly went down, and what YOU found important (full leather, sport chrono, contrast stitching, etc) may mean absolutely nothing to the next person in line.
Some options on some cars are important - ventilated seats in a southern car, for example - but others - crests on headrests, for example - always return pennies on the dollar.
Thanks for sharing!
Agreed, Jon. As I said in the video about my wife telling me to “just get everything you want” is exactly what I always advise- with occasional restraint, of course!
These days you learn about what models you want and build it online then send to local dealers or several at one time. Walk into one dealer and had then your order than off some lot.
Excellent!
Glad you liked it!
In the words of Randy Travis, "It's good to know there's still a few ol'.." Porsche salesman around.
Love it!
Why is it I always feel so dirty after a discussion about Porsche dealerships and allocations and “establishing a relationship”
Yup, "establishing a relationship" = smooth talking sales people and a lighter wallet each year that goes by.
I do have funds to play however after watching numerous current reports RE market conditions i’m under the impression this is repeat of the 2008 housing boom (Harry Potter syndrome ‘hype’) I could but will move on and just sit back and enjoy watching those who jump into the game and wish them well.
Enjoy your channel!
Thanks for watching!
Can't imagine an established manufacturer like Porsche only have single source supplier for each component. Seems like that was why he predicts a bigger shortage in 2023
Some of the most in-demand used Porsches aren’t going to be CPO cars because they’re way more than 6 years old (ex. 997.2 GTS manual transmission models).
8 model years old can qualify for certification
CPO is actually worldwide: I just ordered a 911 T CPO from the US to ship to Germany (I’m American) and the dealer here in Germany honors the warranty.
Thanks for sharing!
@@PorscheClubofAmerica of course. I think is great that you all made this video. I was part of PCA in 2020 before moving to Germany and I (regretfully) sold my 2017 911. But now I got the 2019 911 T. Maybe things happen for a reason! Hope to join PCA again when I get back stateside.
This is one of the worst times to purchase a Porsche. Limited production and supply plus all the economic, supply chain, and pandemic factors have multiplied to make it a really terrible time. And there's no relief trying to buy used, ESPECIALLY vintage! Yikes! Unless you have lots of money to burn, best to wait a while before taking the plunge.
It is definitely a sellers market.
28:41 -- NO! Every dealer is different, and one dealer may NOT want to pick up on the work done by another dealer. There are NO guarantees of consistent service!
What a nice man and what a nice video. Thanks for uploading and sharing. Timestamps would be helpful for the questions in the description and maybe as a pinned comment
Noted!
Unfortunately most Porsche dealerships demonstrate a certain amount of arrogance which is unacceptable. I think ADMs are unacceptable and point to excessive greed. You're in the dealership because you can afford car. Atlanta is the HQ for Porsche USA and has 2 dealerships. I refute Mike's statement that Atlanta demographics could not support Brumos.
I stated that in the 1980s and 90s when Porsche only made sports cars in small numbers that there was not enough volume to support a Porsche Exclusive store, which is why most dealerships had Audi as a partner.
I'd argue that any price increases should be enjoyed by Porsche - they're the creator, producer, originator and IP owner of the whole thing. If anyone deserves it, it's them. That said, they could reward their dealers accordingly with proper incentive. But the dealers adding $100k ADMs for doing very little? Undeserved. Let the company reap the rewards.
Mark/Mike your choice
As a past BMW salesman for 33 years , women had a hard time understanding there husbands in the dealership when they would want to upgrade there rims and tires. I would step in and say to them “ wheel upgrades is like picking the purse that goes with the shoes”. Sounds chauvinistic but they understood what ai meant.
well said.
I enjoyed the video quite a bit and agreed with most of what I heard. That said, I have to disagree with Mike's assertion that the Porsche Dealer sells you PPF through a 3d party at "wholesale" prices. In my case, I knew who the dealer used. The dealer was quoting me more than $500 over the retail list price offered by their installer when purchasing directly. Needless to say, I did not buy through the dealer. Keep up the good work and great guests!
As always, we appreciate the feedback and the info. Thank you for the support and we are happy to hear you are enjoying our content 🙌
My 2022 911 European experience was cancelled for freakin covid.
Bought a CPO car with minor accident history, so it’s not true a car with bad carfax cannot be certified. Bought 5 cpos cars in the past 7 years from Porsche dealers across tge nation, almost all came with some issue immediately on day one (noisy front lift on Gt3rs, taillights fell out in c2s, missed service required by CPO on turbo s, missing accessories and books in gt4, engine cover missing in c2s etc). The standards are LOW, do ur own diligence
Well, you guys are talking about limited supply of cars due to supply chain malfunctions, but somehow Porsche sold 20% more cars in 2022 comparing to 2021. As that shows the supply chain problems, whether real or imagined help Porsche sell more cars, not less.
They’re very expensive but there are monoblok after-market wheels that are as light, if not lighter, and better looking than Porsche wheels. So not all after-market wheels are cheap and heavy.
Agreed, not all aftermarket wheels are bad. In fact, some are very good!
Not true at all about 911s. I was at a dealer last month and was told Carrera S wait time is about 4-6 months.
We appreciate the feedback.
CPO works for new(ish) cars, but if a person is looking for a classic car, CPO doesn't apply.
True, for older cars a PrePurchase Inspection by a model expert is key.
You know this title is what they call clickbait.
Hopefully not totally clickbait and that you did learn something new.
Mike may be retired but he's still sell'n. I'll never buy from the dealer, nor get it serviced there. My money is just too valuable to me to greatly over pay.
LOL...where do you buy new Porsches then?
@@carrerados would never buy a new Porsche (lol).
Some people know the price of everything and the value of nothing- who are you going to call when Lube City cross threads your drain plug and you are hearing strange sounds coming from the engine ? But you saved twenty dollars on an oil change. Remember that nice cars aren't cheap and cheap cars aren't nice.
@@tonysmith6905 Some people are either/or, far right/ far left, oatmeal/caviar but think a little and you can find something in between the Jiffy Lube and $275/hr dealer oil change. I'll leave it up to you to research.
@@tonysmith6905 Perfectly said!
3 faces made for radio
Indeed, LOL!
I’m so dissatisfied and disappointed with Porsche. I’ve bought 5 new Porsches and I’ve determined it impossible to get a reasonable and respectable deal on a new 911. It’s a speculator controlled business now - like buying a Rolex. So, I’m done with Porsche. I’ll either upgrade my 991.2 4S or buy a MB AMG GT. I just looked at a Porsche dealer in Atlanta - they had 50 Taycans and ZERO 911s. Not one 911 in inventory. Porsche leadership is fully woke and hates ICE cars and their owners. I live in Austin Texas - 15 Taycans and ZERO 911s. I give up….Porsche is dead to me after 40 years of loyalty.
Sorry to read this. Good luck with MB.
It's so boring to see a sports cas like a Porsche in black or white. It's a sports car and a sports looks so much better in a bright color.
Totally agree. Nothing annoys me more than a sliver Turbo. What an ugly, hackneyed, ho-hum color and waste of money!
PS Ironically, I drive a silver car. Ha, ha! Not a Porsche, but still, totally boring. But better than the gold car we inherited! That thing's truly hideous! OMG it's embarrassing! So it's not like I should talk! Then again, I own four bikes with custom paint and a tandem with an upgraded triple-color fade paint job. So I do think paint is money well spent.
haha, this is funny, making a video about a car salesman, haha. ummm, Let's see, greet people at the door, ask their name, respond with a Larry David 'oh that's my mother's name', sold !!
Glad you enjoyed it.
Watched every video of PCA. Have to say Vu is just bad for this job. It’s hard to grow this channel with him as the content creator. To much ordinary information
He has brought shame to the PCA family. He shall be banished. We do thank you for watching all 500+ episodes and subscribing to our channel. What do think should be different?
@Porsche Club of America I'm curious to what happened? Sorry I'm new to your channel
We certainly all have our own individual opinions. I think Vu is absolutely perfect for his position.
@@mikegt3 Yup, you're a car salesman alright.
Vu has done a fantastic job, PCA is so much better in every way
Where’s the trigger warning??
I bought a 2017 911 CPO car in March from a So Cal Porsche dealer. They took every opportunity to remind me that my car was not expensive enough for them to provide great service. Each inquiry was first answered with a “NO” and after that I pulled teeth and wrote an honest Yelp review of the middling experience. They had to replace the clear bra under CPO which was bubbling. When I mentioned that other friends with say a Ferrari or other high end car didn’t seem to have such a problem, the sales guy said “Well, your car isn’t a Ferrari.” It was clear the dealers approach was to treat you like a number. Maybe if I’d spent 2X the money I might have had their attention. Probably not.
The dealer didn’t return my calls for 3 days after making an offer for 95% asking price.
They raised the price from the initial website price (I paid $500 less than initial price after calling them out on their poor initial response).
When I was ready to get the car I called ahead and said “I’m on my way to pick up the car. I’ll finance with my bank. They said “We don’t take your banks financing.” It took the bank calling them to straighten that out. But it was like “we don’t take your money.”
The clear bra issue…
Etc.
If not for the metallic blue grey exterior with cream color seats and stitched blue leather dash with aluminum trim I would have moved on. The car sold me, not the dealer.
Jay Leno has said he doesn't own a Ferrari because of the games they play, looking up what you've owned and what you've spent with them before allowing you the privilege to buy their product. Unfortunately Porsche has gone down this road over the last few years.
I would have told them to pound sand after that statement - we don’t take your banks financing? WTF does that even mean? We don’t accept money? What a joke. No wonder the traditional dealer model is close to extinction. No one wants to deal with these jerks. It’s not the salespersons fault - it’s ownership and it just trickles down to the people dealing with the public.
porsche, enjoy it in the first 30,000 miles, after that maxie bucks in repairs, like an land rover purchase two--one to drive while the other is in the shop.
We'd have to disagree. Many of us drive our Porsches well over 100K without issue.