Hello All, I have Doctor Mate and wondering if it has to be connected with phone via bluetooth all the time or it remembers the settings and works even I`m not around? I noticed that the light is blinking whenever I loose the connection. Is it normal? Thanks
@@ariffisariff this is the problem with all Chihiros even with their bluetooth LEDs. it tends to lose connection and it forgets your settings. they should switch to wifi instead so it can remain connected the cloud even if your phone is off. this is how smart outlets work.
The unit keeps the setting even when the phone is not around. We have been using both the Doctor Mate and the New Doctor in our store for a few months and both units keep releasing bubbles even when we (the cellphone) are (is) not around. The only limitation is that the unit can only be used in water with TDS below 500ppm.
Is a scam the profits are like 5% of the price in china, trust me don't buy it. Buy Lights by Kessil, and other stuff buy from other brands. I can prove by seeing the prices in china.
Guys, make sure to really push the connecting cable of the device into the controller. It totally seemed like it was connected, but it still wasn't, and then it immediately started to work. Sadly, nobody wrote a comment to explain that, so here I am replying to all of your comments!
Hi I need some help I have just bought the doctor mate Bluetooth the one you just set up in this video I signed up made a pass word and name put in my size in CM 80x35x125.5cm I have set up for plants I don't know my TDS so I just put 50 tank capacity 125 I put in device name doctor mate I set up connection password its connected up to Bluetooth but I have got now bubbles I don't know what's going wrong cheers
Guys, make sure to really push the connecting cable of the device into the controller. It totally seemed like it was connected, but it still wasn't, and then it immediately started to work. Sadly, nobody wrote a comment to explain that, so here I am replying to all of your comments!
@@GeorgMir Yes, I have the same issue. I bought 2 different units, the nano, and the larger one. It runs for 10 seconds then stops. I physically unplugged and snugly plugged everything back in. Same problem. The larger one, the bluetooth light flashed when not in the app. When I log into the app, it doesn't flash anymore and is a solid light. Also, in the app, I keep selecting confirm after adding the TDS and tank size, but nothing happens.
dear chihiros, i have bought doctor mate but it doesn't work. even though I already installed the Chihiros app, signed up and paired to my device. pairing was successful, I entered the tds value and the capacity of my tank, continued to confirm but nothing happened, there was no on/off button. what should I do? Is not the same with this video...please advice
Guys, make sure to really push the connecting cable of the device into the controller. It totally seemed like it was connected, but it still wasn't, and then it immediately started to work. Sadly, nobody wrote a comment to explain that, so here I am replying to all of your comments!
Hello I have problem with my chihiros Vivid2 after 9 months it doesn't work. his is what happened, I looked at my aquarium and suddenly I have seen my aquarium very red, which is not the set-up I saved through because it was buce so it is supposed to be cool accent. Then I opened the app, revert to my savefile which is buce and I cannot control the red color anymore it stays on at max even tho I slide the color to 0 already which supposed to turn off the red and if I turn off all the color the Red, Green, and Blue the Red is still on at max. That time I can still control the blue and green color. Then a few hours I have seen my aquarium to be bluish green in color , I opened the app and the red light cannot be opened anymore even if I slide it up. So what I did was plug out and plug in the power to see if it will get fixed but it didn't and immediately my light is bluish green and no red at all even when connected to the Bluetooth. So I opened my light remove the Bluetooth module then all color works the blue, red, and green aswell as the fan. But the problem is that I cannot control it to my app and max Red, Green, and Blue without Bluetooth module is 130 watts which is very high in energy and heats up very fast which will burn the PCB . If I remove the Bluetooth module it shows all led is working but when I put it back it automatically turns to bluish green and then when I open the app I can connect my device but I cannot control the colors anymore. I can say there's design flaws on Chihiros Vivid 2 because the PCB is sitting on the aluminum which of course if the light is turned on even with fan on the heat will transfer to the PCB burning it out, it would be better if the controller is like the WRGB2 which is connected to the wire and not directly integrated inside the light casing.I also wonder if your controller like the Commander if plug into to the Vivid2 will work like Vivid1. Please reply for solution and hoping for one since there's not seller of the replacement parts in Shopee,Lazada or even AliExpress
Hello, I have a problem after 3 days of work, the bottom part of the ionizer is completely covered with limescale. performance practically dropped to 0 is you normal
This is interesting, but is it worth it to buy?
Hello All, I have Doctor Mate and wondering if it has to be connected with phone via bluetooth all the time or it remembers the settings and works even I`m not around? I noticed that the light is blinking whenever I loose the connection. Is it normal?
Thanks
same happened to me and i also cant find answer. seems the seller also not replying to me. i think this version is like that. seems waste of money.
@@ariffisariff this is the problem with all Chihiros even with their bluetooth LEDs. it tends to lose connection and it forgets your settings. they should switch to wifi instead so it can remain connected the cloud even if your phone is off. this is how smart outlets work.
The unit keeps the setting even when the phone is not around. We have been using both the Doctor Mate and the New Doctor in our store for a few months and both units keep releasing bubbles even when we (the cellphone) are (is) not around. The only limitation is that the unit can only be used in water with TDS below 500ppm.
Can I just hook up a 12V power source to the replacement mesh which is available separately and is a lot cheaper (for obvious reasons)?
Is a scam the profits are like 5% of the price in china, trust me don't buy it. Buy Lights by Kessil, and other stuff buy from other brands. I can prove by seeing the prices in china.
Whats the difference between this version and the one that looks like a square. Anywere i can see the difference please help !
app does not work with Doctor Mate. No power on power off button showing.
How u solve this issue? I got same problem
Same problem here
Guys, make sure to really push the connecting cable of the device into the controller. It totally seemed like it was connected, but it still wasn't, and then it immediately started to work. Sadly, nobody wrote a comment to explain that, so here I am replying to all of your comments!
Could you please produce a black version of the reactor? The white one is too visible in an aquarium with a black background!
Thanks for your suggestion, we'll consider.
hello , what is the diference betwen dr chihiros and this dr mate? bets regards
Pablo Ferrusca did you ever find out?
I have both basically the same, mate is square and bigger chihirios is round but tbh i don't see the difference but it look funny
Doctor Mate is designed for smaller tanks (up to 33 gallons).
Hi I need some help I have just bought the doctor mate Bluetooth the one you just set up in this video I signed up made a pass word and name put in my size in CM 80x35x125.5cm I have set up for plants I don't know my TDS so I just put 50 tank capacity 125 I put in device name doctor mate I set up connection password its connected up to Bluetooth but I have got now bubbles I don't know what's going wrong cheers
Guys, make sure to really push the connecting cable of the device into the controller. It totally seemed like it was connected, but it still wasn't, and then it immediately started to work. Sadly, nobody wrote a comment to explain that, so here I am replying to all of your comments!
@@GeorgMir Yes, I have the same issue. I bought 2 different units, the nano, and the larger one. It runs for 10 seconds then stops. I physically unplugged and snugly plugged everything back in. Same problem. The larger one, the bluetooth light flashed when not in the app. When I log into the app, it doesn't flash anymore and is a solid light. Also, in the app, I keep selecting confirm after adding the TDS and tank size, but nothing happens.
dear chihiros, i have bought doctor mate but it doesn't work. even though I already installed the Chihiros app, signed up and paired to my device. pairing was successful, I entered the tds value and the capacity of my tank, continued to confirm but nothing happened, there was no on/off button. what should I do? Is not the same with this video...please advice
Sama bro saya juga begitu , uda bisa kah?
Guys, make sure to really push the connecting cable of the device into the controller. It totally seemed like it was connected, but it still wasn't, and then it immediately started to work. Sadly, nobody wrote a comment to explain that, so here I am replying to all of your comments!
Hello I have problem with my chihiros Vivid2 after 9 months it doesn't work. his is what happened, I looked at my aquarium and suddenly I have seen my aquarium very red, which is not the set-up I saved through because it was buce so it is supposed to be cool accent. Then I opened the app, revert to my savefile which is buce and I cannot control the red color anymore it stays on at max even tho I slide the color to 0 already which supposed to turn off the red and if I turn off all the color the Red, Green, and Blue the Red is still on at max. That time I can still control the blue and green color. Then a few hours I have seen my aquarium to be bluish green in color , I opened the app and the red light cannot be opened anymore even if I slide it up. So what I did was plug out and plug in the power to see if it will get fixed but it didn't and immediately my light is bluish green and no red at all even when connected to the Bluetooth. So I opened my light remove the Bluetooth module then all color works the blue, red, and green aswell as the fan. But the problem is that I cannot control it to my app and max Red, Green, and Blue without Bluetooth module is 130 watts which is very high in energy and heats up very fast which will burn the PCB . If I remove the Bluetooth module it shows all led is working but when I put it back it automatically turns to bluish green and then when I open the app I can connect my device but I cannot control the colors anymore. I can say there's design flaws on Chihiros Vivid 2 because the PCB is sitting on the aluminum which of course if the light is turned on even with fan on the heat will transfer to the PCB burning it out, it would be better if the controller is like the WRGB2 which is connected to the wire and not directly integrated inside the light casing.I also wonder if your controller like the Commander if plug into to the Vivid2 will work like Vivid1. Please reply for solution and hoping for one since there's not seller of the replacement parts in Shopee,Lazada or even AliExpress
Hello, I have a problem after 3 days of work, the bottom part of the ionizer is completely covered with limescale. performance practically dropped to 0 is you normal
Hello, did you find a solution for your problem? I got the same problem with mine.
Where do i buy this? In Canada? Or online
Don't have distributor in Canada, so please buy from online shop
Ab wann kann mann den kaufen ?
I have same device but i cant get the power on and off
What is the function?
Sterilization.
Basically it kills algea and free floating life like a uv sterilizer
it keeps disconnecting...