I've never had an issue with my overpowering fragrances. I always get "ooooh it smells really good in here." When you have several bodies in the car it gets musty real quick.
just like all primary colors add up to black, all primary smells add up to bad. Every person has 2 dimensions of smell. tiny to overpowering, bad to good. After 20 people, the result is bad.
That rating system sucks. Their should just be a thumbs up or down and explain y a thumbs down. People have forgotten how bad taxis are so maybe they should appreciate what we do.
I disagree as a passenger. Political talk annoys me. Whether I agree with you or not. Scent is another big one. Any kind of music will do doesn't bother me you're the driver. If you take more than 2 minutes before starting a ride where I look at my phone and you're not moving I deduct a star per 2 minutes regardless of how well the ride went. Regardless of how well the ride went I always tip 20%
GREATEST ADVICE FOR UBER DRIVERS. Check your ratings several times a day, if not after every ride. When you see a bad ratong, call up Uber and block the rider. These young brats will straighten out when they cant get a ride.
As a Lyft driver I find the rating system to be somewhat off it's easy to drop and difficult to bring back up unless your driving a lot also with so many rides in a day it's hard to say what or who may have given you a bad rating especially if all your passengers where nice and bam some how your rating dropped
munchkym ya definitely and should you get a one bad rating it should not take you 5 good ones just to slightly increase you rating I'm on day 27 so I have learned a lot so far
Lucas same with Uber. Bunch of morons designed the ratings systems. The motivations for low ratings from passengers can be varied and fickle. There's no science to it. You can get poor ratings from someone, for simply driving a nice car and being happy.
Fun Bigly yes since my last post I have given many more rides I have become somewhat of a decent veteran one comes to driving my ratings have gone up however what I've really noticed about ratings is that what passengers don't know is this is uber/ lyfts way to push more rides so That's more money for them after a passed 200 rides my rating shot up I even met an older man who told me his rating was at 4.1 with Lyft technically this should have " deactivated " the driver but since it was nothing major he still drove and brought it up i still have small issues from time to time with people example ride share line a woman got up set because the other passengers stop was closer but she was in a rush and decides to be dropped off at a random spot.
I saw a video of a dude stuck in traffic, and the riders dog was dead, so the riders was screaming at the driver. Go offroad, fuck the traffic. Is some crazy assholes. He didn't care if they died crashing, because of his dog.
I got a bad rating because a lady asked me if I was gay and I replied to the affect of "No, I'm the furthest thing from it. Are you homophobic?" But the revenge ratings are out of control and very real.
The best things to do is just be natural and don’t try to follow those rules and lastly don’t try too hard. When I try to follow those rules, I always end up getting one star but now I just let it go and not think too hard I am getting better rating then ever.
I also don't have to talk much but make sure my driving skills are professional. Greet them and thank them. Talk if they start asking how's my day or if they needed some advice. Few times riders tell me they left something in the earlier rides and asks me what to do. I advised them the best I can, even help to phone to the e-hailing company. They sure appreciate my help.
I don’t believe in the rating system AT ALL. Passengers hit on drivers all the time and if they decline their advances, they will give that driver a 1 star ⭐️ rating out of retaliation and spite. So, I hope Lyft takes things like this into consideration.
Number 0. Rider is late and it is their fault and you can not change traffic. I had a rider sigh when a cabbie tried to broadside me and I let him go in front of me instead of hitting his car. Then 10 minutes later sighed and yelled at me for not going through a red light (that she called a green light and prefaced with 'not to be rude but...). You have no control over bad ratings. 1/4 of people give ratings and sometimes they just hate you. Don't even try to have an impact on your ratings. Just be cool
I strongly agree with some of the rules that she mentioned but most of them are bullshit , people sometimes just give you bad reviews just because they re having a bad day! You guys keep focusing more on drivers rules than the customers, cause some of them got in a rideshare with the smell of pet! What I advise is just be Wise and be You ! Period
Well, these aren't rules or an exhaustive list, like I said. They're the top reasons people rate poorly. I'm not telling people they have to follow "my rules"
Me: Hello, So we going to... Pax: Yes. “25 mins of driving later”... Me: Have a good day. Pax: You too! *Tips $10* Me: Thanks! Gave me a dollar for each word I spoke! 😅
I tried that for a week and muy rating went from 4.98 to 4.74. And also got bad rating because the riders were already late,but still got a shared ride lol cheapos are the worst.
Some riders give you a bad rating just because they suck. I don’t care about riders feeling anymore. I’ll pick u up, not talk to you and drop you off. If you give me a 5 star, good if not, that’s your problem. At least I won’t see your face again
I wish we could see which person gave the rating so I can improve.. I feel like it literally can be any for any reason ... & I’m already getting annoyed just thinking of so many possibilities 😂
2 bigest reasons make me upset!! first :seating in the front seat talking to the driver and you have bad breath due to alcohol or garlic . 2nd : calling driver or texting while on the way to pick you up.
I had a passenger blowing up my phone on the way to them. They called me so many times I canceled their ride cause I felt rushed and felt you shouldn’t distract your driver for nonsense…… just text me in the app 🙄
I've been driving part time for a few months. 600 rides in and I'm a 4.98 star rating. (2) 4 star ratings and all other 5's. I'm just polite and get a feel for if they want to talk or not, I follow the rules of the road and that's about it. I don't offer an nic naks except access to a charge cord because I don't feel I should have to spend money to make people happy. However, I can see why some people do it. I believe your car has a serious impact on your rating. My car is 100% electric and it's a huge ice breaker. Most people are curious about the car, charging, cost to operate, etc.. Next thing you know, I'm at the destination. I also make about 20% in tips, which is unheard of in my city. I guess my point is, something a little different or unique can make all the difference in the world in ratings.
Rob Coish Yeah, drivers who drive stick also get lots of talk on it! I’m going to start mentioning my RUclips videos so I stand out more. You’re doing great!
Thanks for an entertaining and informative video. I'd like to add something concerning late pickups. For anybody reading this, has this ever happened to you?: You're coming to near the end of your destination to drop off your rider, and you get a "ping", a new request. You accept it. The rider who is with you asks if you could drive him or her closer to the apartment, or to help with lots of shopping bags because he or she is elderly, or to closer to the entrance of an airfield terminal. (All 3 of these happened to me) This turns out to take a lot longer than you thought, almost another 10 minutes. The waiting rider who's request you accepted calls and asks "what's the holdup?" You explain it to the person. After dropping off the rider you go ahead to pick up the new rider. You know you're late because you had to help the last rider. You apologize to the new rider. He says "that's okay". After an uneventful ride you drop that person off. He gives you a low rating, which lowers your overall rating. It turns out he's more upset than you thought, and understandably so, since no one likes waiting. So, there's 2 choices to consider: go to the next ride, get paid, and risk a lower rating, or preserve your higher rating by cancelling that next ride and wait for a new request. It's up to you.
bariant I would say that it’s probably best to contact the 2nd pax first and tell them “it’s going to be about 10 minutes because I have to help my previous passenger with bags. If you’d like to cancel to get a new driver, that’s totally okay and I understand!” It’s unfortunate, but the best way to prevent it is if you can tell a drop off will take a while, go offline first.
Right on that. Also maybe that PAX just gives everybody low ratings. Theres riders on the system like that & our buddies (@ the dispatch/app whatever u call it) are aware of those riders. But do they council them on proper feedback? NO! They just let em keep rating 2 & 3 stars for nonsence.
I just started driving for Lift and I got an email from Lift about my car not being clean :( I wash my car every other day. I keep my car clean whether I work or not. is just me...
Sometimes passengers will say things like this in order to get a free ride. I included that in my scams video. I'm sorry that happened to you, I'm sure your car is just fine!
@@sootuckchoong7077 a clean car is a clean car. U got be lazy to clean out and not in...unless is already clean. I don't drive passenger anymore, too many mental sick people! And they used it as an excuse to be assholes!!
THIS GIRL SPEAKS TRUTH! my 3rd day with Lyft getting paid passed my goal and all my ratings good because I did exactly what this girl said:) The times customer left me a bad review or I could tell were irritated with me is because I got lost or picked up late:( Lyft is cool the driver is really in control if your doing what your suppose to 9/10 riders will leave you a good rating!
Give or take depending on the riders mood AND the market u drive in. Maybe your in CHI or Milwaukee where ppl are very grateful. In an area where theyre unappreciative they'll tank u just like the next guy.
Theres 2 directions I love giving 4 cuts 5 minutes off my drive and the other keeps my driver from leaving me in a random neighborhood. Theres a light that will add 4 -7 minutes to my drive and it's usually fine but going home... after a LONG day of work the last thing I want is to sit at a 4 second long light with some of the worst drivers in Texas piling up. And the last navigation before my ride ends always tells people to go down this random neighborhood and then after a while it poof arrives. And my home is literally a skip away from the bad turn. I always get nervous that a driver thinks I'm trying to waste their time when I ask them to skip the turn and continue straight.
Actually, I recommend you play jazz; the older crowd usually prefer soft music. Jazz is always safe, it relaxes the passengers; pop music doesn't do that, in fact, I get better ratings with jazz music than any other music, you should try it.
You are picturing Uber passengers like they are angels when most of them are rude , sweaty , stinky and drunk all the time , they even puke on the back seat. there were some women who kept hitting on me and just wanted to get me in trouble.Basically we are picking up the scum of earth.
Zed King I mean, we are just picking up everyone, which has many good and some bad. I’m not imagining them a certain way, I see them. Some people suck, but most want to be good.
I got bad ratings as a rider for getting in the backseat & putting earphones in then sitting in silence while vibing to joji either that or being black really sucks to see 5 stars or 4.9 then 1 ride later see your a 4.73 or 4.53 like what am i supposed to do tip everytime? Bra i wouldnt be taking uber if i could
Good video. Maybe, add don't try to hard. I stay totally focused on the rode. I have 10 years if safe driving. Some riders think tailgating and aggressive driving is OK. I take my time. That is my style. And, always make sure to ask about charging a phone. I have a multiple head charger. Great for riders.
Question hun, do passengers get notified when an driver pick up their route? Asking because I plan on using this service when I go to the airport , I have never use it before & I don't wanna miss my flight waiting & waiting on someone to come & none shows
Theresa McIntosh You’ll be notified within a few seconds what the name and ETA for your driver is. But give yourself plenty of time! The ETA is truly an estimate and sometimes it takes longer for them to get turned around. Also, you never know if you have to cancel on them or they have to cancel on you and then you have to wait for another driver. Finally, make sure to be ready to go when they arrive! Have a safe flight!
Probably too late of a reply for this person, but for anyone else reading with the same question, open the app a day or two before and get a new idea how many drivers are in your area and how far. That gives you an idea how much time to allow.
The only thing that can make me lower my rating for a driver is unsafe or aggressive driving. Usually take the uber to work, I want to get there in time, but in one piece and without an adrenaline rush. I'm happier late than sorry. Been in one accident while riding but that time it wasn't the drivers fault at all a couple of close calls though that resulted in a 1-star and a report.
I have only given less than 5 stars on two occasions and I feel both occasions were very justified. One was the driver made my wife feel extremely uncomfortable by trying to pick up on her, asking her very personal questions about her current love life (me :) ), and finally culminating by asking her for her phone number. I gave the driver three stars and I said the reason why was professionalism. I'm not a jealous person and actually laughed it off at first until I realized how uncomfortable my wife was from that interaction. I took it seriously from that point forward. The second time was early on in my Uber experience and I had a driver that smelled very strongly of alcohol. At first I chalked it up to someone either spilled something or someone was drunk in his car prior. This was 5:30pm in the middle of the week during the commute home, so the chances of a previous rider being stinking drunk was pretty small. I realized immediately into the drive that the driver was obviously impaired. The driver's speech was slightly slurred (again, not a huge red flag, but coupled with the smell of spirits definitely something to take note of) and his driving was extremely sloppy and downright dangerous at times - drifting into lanes and cutting back again quickly. I was on the freeway and I asked him to find the first exit, but he refused stating the GPS wasn't telling him to go that way. I couldn't make any sense with him so I cancelled the ride - I'd rather try to walk off the freeway than spend another minute in the car with him. He STILL took me all the way to the exit to my destination, but I actually got out of the car at the first red light since I had already cancelled the ride. I contacted Uber and they refunded me the cost of the ride. I have no idea what happened to the driver, but I hope he got some help. If he's drinking in the middle of the day while he is working (let alone driving) then he probably has a problem.
There has been constant surge in my area lately, which is great. But also constant 1-star ratings which sucks. I see zero evidence or reason to believe in their so-called “ratings protection” for things outside the driver’s control. But hey I will just keep being a great driver. Always polite and helpful for all my passengers unconditionally. Karma is on my side. Can’t say the same for those scrubs giving low ratings, or for Uber who refuses to take responsibility in supporting their drivers.
Riders don't want to to be told what to do. This is a huge problem I have with them. I tell riders I dont allow eating or drinking open containers in my car, no alcoholic beverages in my car, no yelling at people in my car, dont put you feet on my seats, dont slam the car door as hard as you can, clap your feet if its snowing, no more passengers then seatbelts available, no play fighting on the car, no screaming in the car. I could continue. But. If someone has done these and I call them out on it they give me a 1 star rating. Friggin stupid. Shit is common sense.
thanks. i never discuss religion, politics or abortion with passengers. i keep smooth jazz playing very low and turn it off when passengers are on the phone. your videos help me a lot.
Depends how off route u want to go. Sometimes customers will tell u to go a different direction then call uber to complain to get a free ride bc u went the wrong way.
I had a driver that didn't speak English whatsoever and just drove around randomly without following the gps or my directions turned a 10 min ride turned into an hour of this dude driving the opposite direction of my destination.
Wow, that means he's trying to increase the amount u have to pay. I know he's a foreigner and sometimes, foreign drivers take the opportunity to increase the amount, and try to explain they did not notice. U should report such driver, not just give 1 Star.
Nice vid's you are quite funny Im enjoying them. Keep up the good work . I've been driving both lyft & Uber now for about 6/wks I made just around $5000 working about 30/hrs per week not a bad piece of $$.I learned some good strategies on how to make the most $$. But yes it is hard work & Litle sleep especially if I'm work 45/hrs on my other job. It's exciting & new having fun making some $$$. One of the problems I have is the shared rides with lyft you can't turn them off like in the Uber app or maybe I don't know how to turn them off.(please tell me if you can) I get so confused when 2 or 3 people get added to the queue I have (XL)(so I can take 6) but they expect you to pick them up immediately people just have no patience these days. Lyft doesn't seem to give any info on where to pick up these additional riders during the original ride with the first passenger it just comes on & tells you ride added to your queue. I don't mind if it's a pick up right after you drop off the first passenger but I'm sorry I'm not driving back 5 miles in the other direction to go pick up the shared rider. They realise it & cancelthem selves or I just cancel it. Lyft penalises drivers significantly for it by lowering your acceptance rate . They drop your rating by 2% on every cancellation or missed rider. Not really fair if you are working in a 5 mile radius & some one request you from 20 miles away. That's the only thing silly about lyft Now Navigation, people say wayz is good but waze will take you way & putyou on the wrong side of a hotel or apartment building or way out of your way for eg you have a ride request 2 miles up the Main Street Broadway But 2 blocks off of it wayz will take you & zig zag through all of the back neighbourhoods instead of a straight shot down Broadway & then 2 blocks to the right. (Yes it's probably shorter distance on paper but not in reality.) I use Google maps works much better, for me but it doesn't have the warnings that wayz has. Since I got the XL for my SUV $$$ seems to be easy all the time,mostly corporate pick ups people in suits travelling to the airport for work they don't seem to care about price. The rest I could tell you another time.
...regularly get nice compliments on the app...one young lady wrote " felt safe with you...thank you so much"...I wouldn't trade notes like that for a hundred dollar bill...
If you drive bar hours, your gonna get dinged. No matter what. If you pick up women in their 20s early 30s you're gonna get dinged. Why? Drunks...... Entitled women! 99% of rude, unruly passengers I've had to deal with have been women.
Here's the thing. If you need an air freshener you're doing it wrong. Those things are way too strong. Just clean your car like normal and leave it. I almost passed out one time when I got in the car. 😤
That gps is terrible. In fact I usually request the passenger to tell me the route that they prefer. In fact the gps is probably 45% the reason why I get low ratings.
i'm a 6ft3....280 pound educated war veteran of color. i have been lied on so many times in the past just cause of my skin color. i made sure i got a good dashcam with inside and out video to cover my butt. i drive lots of women with lyft alone and i make sure that video is recording so i don't get lied on about anything.i've been lied on before i drove for lyft and it was a video that saved me.
That totally makes sense, I've definitely got a lot of privilege that protects me from a lot of issues other drivers deal with. I'm glad you have a dashcam for protection!
I'm at 4.87 rating with about 650 rides and for me, that's pretty awesome. I've actually only got I think 2 ratings from each of the 1-4 ratings and the two 1 ratings I had were from people who "always rate white guys 1 star". The 2s were from people who put in the wrong drop off and, even though I always verify the address we are going to before I start moving, got mad at me for taking them where they told me to take them. 3s and 4s...who knows. Never really have incidents where I expect a bad rating other than those forementioned.
Declining a rider request will ALWAYS get you a bad rating. So, if they want you to stop at a convenience store, stop at a convenience store for them. If they want you to go through a drive-thru at a fast food restaurant, go through the drive-thru at the fast food restaurant. Having said that, if they make a request that you are unwilling to grant, CANCEL THE RIDE. Just end the ride. They cannot rate you at all if you cancel the ride. Also, cancel the ride if they're being argumentative or copping an entitled attitude - because, no matter what, you're definitely going to get a bad rating, anyway. And, if you have to cancel a ride because of something a rider asked you to do or because of their behavior, make sure that you REPORT IT TO UBER BEFORE THEY DO.
I had an unpleasant experience today (1/26/2021) about just this thing. I'm in Marietta Ga, and I booked a ride from 2000 Austell Rd. to 4880 Lower Roswell (a Kroger grocery store) with Lyft. The web booking doesn't allow you to add a stop (or if it does, the site hides the method); I really needed to go to the USPS Post Office at 4455 Lower Roswell Rd., and I thought I'd take advantage of the store sale. Shortly (I mean within 2 minutes) of starting the trip, I stated I needed to stop at the PO. The driver, Sonny, refused, stating he was going to the drop-off point. I said the PO is on the way, ON THE SAME STREET. He again refused. I told him to just drop me at the PO. He again refused. When we got to the intersection of Terrell Mill (Paper Mill) and Lower Roswell, he took Paper Mill. I told him he needed to turn around. He said he was going by the GPS. Now, I had lived in that area for 31 years, and told him so. He said he didn't care; he was going by the GPS. Pissed me off. That route to the Kroger is about 6.1 miles. Via Lower Roswell it's 4 miles. Cutting to the chase, at the Kroger I called the PD. They gave me a load of shit about how drivers HAVE TO take riders to the booked drop off point. THAT IS WHERE I WOULD HAVE ENDED UP ANYWAY. The PO is a bit over 0.5 miles from he store (maps say more, but they include parking lots. Now, I'm 67 and IN A WHEELCHAIR. Thanks to the kindness of strangers, I made to the PO before it closed and back to the store. The PO wasn't out of the way; he was just being an asshole.
@@Hippiekinkster It's usually new drivers who refuse to deviate from the GPS or make extra stops or drop riders off at a different point than the GPS indicates. But, they get that way because of the scams some Uber/Lyft riders have pulled where they ask the driver to make an extra stop or deviate from the course the GPS is following, then the driver makes the stop or changes the route, then the rider calls Uber to complain that the driver took a longer route or dropped them off at the wrong point in order to get a refund from Uber on the ride - which comes right out of the driver's pocket. So, the driver ends up driving more, taking more time, and not getting paid at all. And, while it's a rare thing, it's one of those things people write about and make RUclips videos about, so they don't realize how rare it is that people will actually pull these scams. And, if the riders do pull that scam more than a couple of times, they will get kicked off the platform, especially if the drivers complain about not getting paid. So, there are two sides to this, but I see where you're coming from, too. That's why I just take people where they want to go and trust that I'm going to get paid for my time and mileage, anyway - 99% of the time. A helpful hint is to edit the destination and/or add a stop in the passenger app. Then, the GPS will automatically have the driver take you where you want to go - then, you're both happy.
@@richardowens9061 - well, this was only my second time using Lyft, and then only becuase my car expired and I'm shopping for another, so I'm not familiar with the subculture. The bizarre thing is, the original drop-off point (4880 Lower Roswell Rd.)is where I would have ended up had he simply made the stop at the post office (4455 Lower Roswell Rd.). Instead, he added an extra two miles. Not only that, his GPS didn't announce "turn right at XYZ Rd." I saw him adjusting something, but I didn't put it together at the time. It's my belief that he deliberately deviated from the direct route. The trip took longer than it would have had he nade the stop. I was in and out of the P.O. (when I got there) in under 5 minutes.
...you are wise beyond your years...when you cross the 1200 rider threshold, a bad rating will not impact you ( 4.93 to a 4.92)...have my own pet peaves..I don't like riders speaking other languages and I don't tolerate rudeness ...told one rude person that you are this close to me putting you in the trunk...I rate people that I didn't like with a 3...this prohibits them from being assigned to me ever again...
I've gotten in really bad Uber / Lyft cars & had vulgar & argumentative drivers. I usually let many things pass.....cuz I've been through alot in life and I'm not petty. I give most drivers 5 star. But......I on other hand always get low score. I'm polite. .....I say hello & goodbye, don't slam doors, don't try to pry if I see they are not wanting to talk. I don't eat in car, I don't smile cuz my teeth are bad. But, I smile closed mouth. I have gotten into cars after smoking......and apologize if I smell like smoke.......most of time they don't say anything. I will then chew gum, use a small mouthwash, or put lotion. I try not to let them see. It's just really starting to make me angry that so many are this judgemental. And for what?? So many people are petty and just seeming to want to judge & hate on others for no good reason. It makes me want to start giving others bad ratings.....and find things that bother me. Trust me there are things they do......but it's not that serious!! I think I'm done being so nice & friendly .....
I have a 4.89 rating at 11 months and 3,200 rides. 94% 5 stars. Most low ratings are gonna come from women and happy (gay) dudes. They're always looking for something to complain about.
I'm the same person on each ride and I'm super friendly. I listen to pop music as well and my car is always clean since I have ocd. Some people rate me badly for no reason. I've been accused of a lot of fake things. In general, I just find a lot of Lyft riders as ass hats that complain to get free rides.
Well considering said people have no respect for anyone but themselves, I can't say most people would miss them. People that lie about drivers just to get free rides are less than pond scum to me. They remind me of those little kids you hear crying in stores until their parents let them get their ways just because the parents are too stupid to properly discipline the kids. Plus anyone who is two-face should really just do the world a favor and avoid society all together.
one thing nice about my town is that sometimes I'm the only driver available and they have no choice to cancel and switch to another driver. lol Also we get lots of extra people since its a tourist town
i have a 4.96 after 5,800 rides and I do those things. Every once in a while you will get requests that can test you. I had a customer say "hey waves will save 30 minutes" I will using google maps--google maps shows the interesection arrows and also you swipe for the next turn and just hit recenter--so it's perfect, as well as using satelite view. Now, there's no way another app is going to save 30 minutes over another especially when i saw the route lol. That's like hiring a mechanic to fix your car, you see he or she is using snap-on tools and you like craftsmen so you ask the mechanic to use a craftsmen :P uber sells this uberx as some sort of luxury car service and not everybody who drives is a full time professional driver who sees themselves as a chauffeur. the riders milk the customer service system. uberx is typically for the cheapskate who wants to get all the frills of a personal driver and doesn't want to pay. 20 percent of my customers will hop in the car and start off the gab by telling me how rich i am :P lol. not arguing with your points though--they are spot on. but ratings don't translate to money so stop giving a crap and just provide service. uber utilizes psychology really wisely to tap into confidence and insecurity.
Joseph f Some people really care about ratings and there’s nothing wrong with that. Figuring out how to be the most successful is very fun. People who do it more as a hobby (that pays) care about ratings more and there’s nothing wrong with that.
munchkym did not day there is anything wrong with that. But it points to the extreme cheapskate economy in which we work. And Uber uses the system for psychological effect. Even customers agree because they can sense the form of paranoia from driver's. Just like customer service workers who are overly friendly because they are so scared of a rating. This pours over in situations like telling a minor who had a ride ordered for them and perhaps the ride was started first-there has been these situations where Uber has allowed ratings to stick, some driver's will violate rules because they know retaliatory ratings are coming. If driver's stop caring about the rating their job becomes much easier and ironically their rating will go up not down.
I'm not saying we give bad service or don't go above and beyond, but at some level we need to tier the extra and get paid for that extra level of service.
Ironically, it's not really driving we get judged on, it is the waitress/waitering in customer service that we get rated for. We lose sight or focus that we are a transport company not a restaurant or personal servant
I will stand by my comments, and from conversations with other drivers who are highly rated drivers the 3 star =dissapointed 4-ok but had a problem with a forced comment using strong terms such as professionalism-push folks off the road not encourage people to stay on it. Especially when the issue isn't really professionalism but something petty, all that does is affect feelings and create lower morale-as intended by Ubers psychological tactics with this system. Feedback should be for serious issues not petty complaints. There is a bias in the RUclips celebrity group and I have seen the video on top 10 reasons people stop and they left this out--but take my word for it the pettiness and the rating system is a huge motivating factor in why driver's stop driving
..here in South Fla,many female riders are horribly profane ( making sailors in the Persian Gulf Blush)...thought that a homely looking girl looking better after a couple drinks only applied to guys...evidently the same thing is true with you ladies, as I am propositioned once in a while..love driving for Uber because magical conversations regularly take place...
Awesome vid! Another creeper rider is the guy that picks pool to possibly share a ride with another girl! Yes this happens one guy also openly admitted it to me. So ironic at the same time upon arrival, saying to myself I bet these fools pick pool to hit on girls? Then bam! Guy gets in the car and says, how's it going? Then says um yeah just had a couple beers with the boys and no girls were around so I thought I'd catch a pool and maybe hook up with a girl possibly. I get a match in a girls name, he's all excited and ready to spit game, we get to the pick up, it's a guy using his girls uber account. Haha he was bummed haha!!!
Probably why riders cancel OUT of shared rides. MEANWHILE I just made a turn with 4-5 stoplights just to get BACK on the road I was on. Then it happens all over again!
Some females I pick up think I’m a dating service as well but I do my best to keep things professional and make sure I turn off my app before fucking. Just kidding
I got a bad rating cause I would not stop and hold up downtown traffic while rider take her time exiting building. I had tp drive in circles until she come out.
Yeah, I'd only do that if a passenger specifically said they wanted me to, which I have had happen! But most are prioritizing getting there safely over quickly.
I'm not willing to risk 1000's of dollars in tickets and extra insurance payments. I drive safe and if they hiss at me, they get a low rating and and an explanation.
Excellent advice... "You never get a second chance to make a first impression." It take only a second for a customer to decide whether he or she is going to like or dislike you... The three senses a customer uses to determine your "likability" factor are, See, Hear, and Smell... You must... Look good... Sound good... Smell good... If it gets to the point where the customer is using Taste and Touch to determine your likability then you're probably having sex and you must first turn off the app before you do that...
I've given every single driver a 5 rating. I needed to get somewhere. They got me there.
Sounds like they deserved it!
This is how the rideshare system supposes to work.....
Some people are just mean.. especially drunk people. They never rate truly to the ride experience.
Everyone should be like you, Sir. It would make work sooooo much easier.
We want cheap taxi with super duper ass kissing nice driver
Most people today just like to complain about things.
Matthew Bratton Too true!
Yep, that’s why sometimes I tell my passengers I don’t speak English with a fake foreign accent and that shuts them up.
Zzig Unfortunately, people will often rate lower for not speaking English. So dumb.
And with no solutions or refusal to acknowledge those solutions.
True
Drivers make less than minimum wage, take all risks and cost for measily 60c per mile. Wtf else you want from us??
For real!
I've never had an issue with my overpowering fragrances. I always get "ooooh it smells really good in here."
When you have several bodies in the car it gets musty real quick.
Someone may not have said something, but it was a really commonly reported issue for those I polled!
just like all primary colors add up to black, all primary smells add up to bad. Every person has 2 dimensions of smell. tiny to overpowering, bad to good. After 20 people, the result is bad.
Definitely! The car is only good for transporting bodies - not for storage.
That rating system sucks. Their should just be a thumbs up or down and explain y a thumbs down. People have forgotten how bad taxis are so maybe they should appreciate what we do.
NOTACAB I agree!
munchkym oh well im giving grub hub a try again cause im sick of the bad ratings and the long rides for crap pay.
NOTACAB Understandable!
That's absolutely right they take advantage of this system at the passenger always comes first
I disagree as a passenger. Political talk annoys me. Whether I agree with you or not. Scent is another big one. Any kind of music will do doesn't bother me you're the driver. If you take more than 2 minutes before starting a ride where I look at my phone and you're not moving I deduct a star per 2 minutes regardless of how well the ride went.
Regardless of how well the ride went I always tip 20%
GREATEST ADVICE FOR UBER DRIVERS. Check your ratings several times a day, if not after every ride. When you see a bad ratong, call up Uber and block the rider. These young brats will straighten out when they cant get a ride.
Hopefully!
I use the febreeze with the Gain laundry detergent scent. Everyone loves the smell of fresh, clean laundry.
Great plan!
As a Lyft driver I find the rating system to be somewhat off it's easy to drop and difficult to bring back up unless your driving a lot also with so many rides in a day it's hard to say what or who may have given you a bad rating especially if all your passengers where nice and bam some how your rating dropped
I think it should be a thumbs up, thumbs down!
munchkym ya definitely and should you get a one bad rating it should not take you 5 good ones just to slightly increase you rating I'm on day 27 so I have learned a lot so far
Lucas Zizka Yeah, absolutely! The app should auto-populate 5-stars, for sure.
Lucas same with Uber. Bunch of morons designed the ratings systems. The motivations for low ratings from passengers can be varied and fickle. There's no science to it. You can get poor ratings from someone, for simply driving a nice car and being happy.
Fun Bigly yes since my last post I have given many more rides I have become somewhat of a decent veteran one comes to driving my ratings have gone up however what I've really noticed about ratings is that what passengers don't know is this is uber/ lyfts way to push more rides so That's more money for them after a passed 200 rides my rating shot up I even met an older man who told me his rating was at 4.1 with Lyft technically this should have " deactivated " the driver but since it was nothing major he still drove and brought it up i still have small issues from time to time with people example ride share line a woman got up set because the other passengers stop was closer but she was in a rush and decides to be dropped off at a random spot.
I got a bad rating for being stuck in traffic.
Katherine Perez People suuuuck.
I got a bad rating for the rider sleeping late.
I saw a video of a dude stuck in traffic, and the riders dog was dead, so the riders was screaming at the driver.
Go offroad, fuck the traffic.
Is some crazy assholes.
He didn't care if they died crashing, because of his dog.
Katherine Perez I used to drive a bus and everything's the driver's fault
I got a bad rating because a lady asked me if I was gay and I replied to the affect of "No, I'm the furthest thing from it. Are you homophobic?" But the revenge ratings are out of control and very real.
The best things to do is just be natural and don’t try to follow those rules and lastly don’t try too hard. When I try to follow those rules, I always end up getting one star but now I just let it go and not think too hard I am getting better rating then ever.
Glad your ratings have improved!
I also don't have to talk much but make sure my driving skills are professional. Greet them and thank them. Talk if they start asking how's my day or if they needed some advice. Few times riders tell me they left something in the earlier rides and asks me what to do. I advised them the best I can, even help to phone to the e-hailing company. They sure appreciate my help.
I don’t believe in the rating system AT ALL. Passengers hit on drivers all the time and if they decline their advances, they will give that driver a 1 star ⭐️ rating out of retaliation and spite. So, I hope Lyft takes things like this into consideration.
Dont hit on my passengers? They are the ones hitting on me
fallenangel Same
Number 0. Rider is late and it is their fault and you can not change traffic. I had a rider sigh when a cabbie tried to broadside me and I let him go in front of me instead of hitting his car. Then 10 minutes later sighed and yelled at me for not going through a red light (that she called a green light and prefaced with 'not to be rude but...). You have no control over bad ratings. 1/4 of people give ratings and sometimes they just hate you. Don't even try to have an impact on your ratings. Just be cool
Yep many assholes just love to stick it to the world, and we are in their way.
I thought Uber and Lyft will need the rider's reasons if they gives u low rates?
So frustrating!
@@sootuckchoong7077 yeah but they can lie on u for no reason.
I strongly agree with some of the rules that she mentioned but most of them are bullshit , people sometimes just give you bad reviews just because they re having a bad day! You guys keep focusing more on drivers rules than the customers, cause some of them got in a rideshare with the smell of pet! What I advise is just be Wise and be You ! Period
Well, these aren't rules or an exhaustive list, like I said. They're the top reasons people rate poorly. I'm not telling people they have to follow "my rules"
Omg I was literally thinking about playing lord of the rings in my car and then you said it !!!
It's just SUCH a great soundtrack!
The comment...." Just make sure you take shower" made my day... LOL
It's such simple advice haha
Munchkym, do you do your own editing? If so, that's a damn good job!!
Charles Eddy Jr I do, yes!
Thank you for making these videos. I'm about to start driving for Uber myself and I've found your videos particularly helpful.
Thank you, I'm so glad they've been helpful!
Smile and be nice to people will get your ratings up. It works for me.
Yeah, for sure! Though, being sad gets your tips up ;)
I just started driving for uber and Lyft. Ive enjoyed watching your videos during my first week of driving, thanks! =)
Thank you, I'm so glad it's been helpful!
I never talk to passengers at all.
kruff39 Yeah, it’s totally up to you. Many passengers prefer that. I say just have music so it’s not totally awkward and that’s 100% okay!
Me: Hello, So we going to...
Pax: Yes.
“25 mins of driving later”...
Me: Have a good day.
Pax: You too! *Tips $10*
Me: Thanks!
Gave me a dollar for each word I spoke! 😅
Zzig lol I love those pax who are like that. Happened to me today. Also happen to get tips when they are xhatty and I get chatty right back.
I tried that for a week and muy rating went from 4.98 to 4.74. And also got bad rating because the riders were already late,but still got a shared ride lol cheapos are the worst.
Zzig 😂😂😂
Some riders give you a bad rating just because they suck. I don’t care about riders feeling anymore. I’ll pick u up, not talk to you and drop you off. If you give me a 5 star, good if not, that’s your problem. At least I won’t see your face again
I wish we could see which person gave the rating so I can improve.. I feel like it literally can be any for any reason ...
& I’m already getting annoyed just thinking of so many possibilities 😂
J F It’s too true, it really can be. Luckily Lyft lets you dispute!
I know right
2 bigest reasons make me upset!! first :seating in the front seat talking to the driver and you have bad breath due to alcohol or garlic . 2nd : calling driver or texting while on the way to pick you up.
Yeah, that's annoying!
I had a passenger blowing up my phone on the way to them. They called me so many times I canceled their ride cause I felt rushed and felt you shouldn’t distract your driver for nonsense…… just text me in the app 🙄
I've been driving part time for a few months. 600 rides in and I'm a 4.98 star rating. (2) 4 star ratings and all other 5's. I'm just polite and get a feel for if they want to talk or not, I follow the rules of the road and that's about it. I don't offer an nic naks except access to a charge cord because I don't feel I should have to spend money to make people happy. However, I can see why some people do it. I believe your car has a serious impact on your rating. My car is 100% electric and it's a huge ice breaker. Most people are curious about the car, charging, cost to operate, etc.. Next thing you know, I'm at the destination. I also make about 20% in tips, which is unheard of in my city. I guess my point is, something a little different or unique can make all the difference in the world in ratings.
Rob Coish Yeah, drivers who drive stick also get lots of talk on it! I’m going to start mentioning my RUclips videos so I stand out more. You’re doing great!
What? I have to shower more than once a week? Rats :)
Haha yeahhh probably best :P
Dammit, they want everything.
Lol....nah no shower ...just use AXE!!!
No smoking and now we have to shower, to hell with this.
Hahaha, you shower only once a week. Helping country to save water.
Trying to avoid traffic in New Jersey... I wish I could do that.
TSBilliards86 Yeahh, I feel ya! But at least in a high traffic area they’ll understand more.
Pales in comparison to SF and LA.
Was thinking the same here in CT. If I followed the GPS the passenger would never make it.
Helpful! Thanks! Half I was well aware of but half I wasn’t or need to be reminded of
Yeah, sometimes things seem obvious but we just forget about them cause we aren't passengers often!
Thanks for an entertaining and informative video.
I'd like to add something concerning late pickups. For anybody reading this, has this ever happened to you?:
You're coming to near the end of your destination to drop off your rider, and you get a "ping", a new request. You accept it.
The rider who is with you asks if you could drive him or her closer to the apartment, or to help with lots of shopping bags because he or she is elderly, or to closer to the entrance of an airfield terminal. (All 3 of these happened to me)
This turns out to take a lot longer than you thought, almost another 10 minutes. The waiting rider who's request you accepted calls and asks "what's the holdup?" You explain it to the person.
After dropping off the rider you go ahead to pick up the new rider. You know you're late because you had to help the last rider. You apologize to the new rider. He says "that's okay". After an uneventful ride you drop that person off. He gives you a low rating, which lowers your overall rating. It turns out he's more upset than you thought, and understandably so, since no one likes waiting.
So, there's 2 choices to consider:
go to the next ride, get paid, and risk a lower rating, or preserve your higher rating by cancelling that next ride and wait for a new request. It's up to you.
bariant I would say that it’s probably best to contact the 2nd pax first and tell them “it’s going to be about 10 minutes because I have to help my previous passenger with bags. If you’d like to cancel to get a new driver, that’s totally okay and I understand!”
It’s unfortunate, but the best way to prevent it is if you can tell a drop off will take a while, go offline first.
Yep, all true stuff.
I would say, If they call you, and they sound huffy, Cancel and let somebody else get fucked.
Right on that. Also maybe that PAX just gives everybody low ratings. Theres riders on the system like that & our buddies (@ the dispatch/app whatever u call it) are aware of those riders. But do they council them on proper feedback? NO! They just let em keep rating 2 & 3 stars for nonsence.
The problem sometimes is the app GPS that goes ballistic when you're driving under huge buildings.
Eddy Boh It can be quite fickle haha
Im a driver in LA with 10,000 rides and sometimes GPS is an idiot and will get you stuck in traffic, sometimes you're street knowledge will save you.
For sure!
Great advice! Thanks for posting these videos.
How To Make Money Online Ethically Thank you, glad they were helpful!
I just started driving for Lift and I got an email from Lift about my car not being clean :( I wash my car every other day. I keep my car clean whether I work or not. is just me...
Sometimes passengers will say things like this in order to get a free ride. I included that in my scams video. I'm sorry that happened to you, I'm sure your car is just fine!
Maybe u didn't clean the inside of car.
Lyft not lift
We do not drive for lyft,we are independent contractors
@@sootuckchoong7077 a clean car is a clean car. U got be lazy to clean out and not in...unless is already clean. I don't drive passenger anymore, too many mental sick people! And they used it as an excuse to be assholes!!
Earned yourself a suscriber ! Very informative info.
Gary Mijangos Thank you very much and welcome!
Adorable videos! Helpful, too. Keep them up! I'm a new Lyft driver and they really help. :)
Amy Proctor Thank youu!
What phone charger cable adapter thing a jiggy do you have for passengers? I remember seeing it in one of these videos but I can't it anywhere.
BosworthINC Hey! There should be a link to it in the description of the Car Tour one!
THIS GIRL SPEAKS TRUTH! my 3rd day with Lyft getting paid passed my goal and all my ratings good because I did exactly what this girl said:) The times customer left me a bad review or I could tell were irritated with me is because I got lost or picked up late:( Lyft is cool the driver is really in control if your doing what your suppose to 9/10 riders will leave you a good rating!
Give or take depending on the riders mood AND the market u drive in. Maybe your in CHI or Milwaukee where ppl are very grateful. In an area where theyre unappreciative they'll tank u just like the next guy.
I'm so glad it went well for you!
So, if they don't wanna talk, should I turn the music up or keep it low? It's kind've awkward to have low music playing and no one talking
I usually turn it up a bit. Less awkward.
Great video. Do passengers have rights to use your car's apple carplay to play their music??
That's up to you as the driver, really. I don't let passengers mess with the radio cause there's never enough time on the rides in my city anyway.
Not a limousine.Want li.ousine service,then order one
Theres 2 directions I love giving 4 cuts 5 minutes off my drive and the other keeps my driver from leaving me in a random neighborhood. Theres a light that will add 4 -7 minutes to my drive and it's usually fine but going home... after a LONG day of work the last thing I want is to sit at a 4 second long light with some of the worst drivers in Texas piling up. And the last navigation before my ride ends always tells people to go down this random neighborhood and then after a while it poof arrives. And my home is literally a skip away from the bad turn. I always get nervous that a driver thinks I'm trying to waste their time when I ask them to skip the turn and continue straight.
TheJasmine131 Just explain why and they’ll usually be just fine!
Actually, I recommend you play jazz; the older crowd usually prefer soft music. Jazz is always safe, it relaxes the passengers; pop music doesn't do that, in fact, I get better ratings with jazz music than any other music, you should try it.
a45williams I don’t know about always safe, but it is fun for some people!
I don't know what area you're in, but people where I am prefer no music and life stories.
Keep the radio off.Not a limousine service
Definitely good things to note! Thanks!
Yeah, for sure! :)
Actually they do not pay you more for further distance, unless the passengers changes the destination point.
This video is based on the old system.
You are picturing Uber passengers like they are angels when most of them are rude , sweaty , stinky and drunk all the time , they even puke on the back seat. there were some women who kept hitting on me and just wanted to get me in trouble.Basically we are picking up the scum of earth.
Zed King I mean, we are just picking up everyone, which has many good and some bad. I’m not imagining them a certain way, I see them. Some people suck, but most want to be good.
@@munchkym get real.most riders are cheap and rude
I got bad ratings as a rider for getting in the backseat & putting earphones in then sitting in silence while vibing to joji either that or being black really sucks to see 5 stars or 4.9 then 1 ride later see your a 4.73 or 4.53 like what am i supposed to do tip everytime? Bra i wouldnt be taking uber if i could
It sucks to not know why you're getting bad ratings, for sure. Unfortunately, that's just the way of it. :\
Good video. Maybe, add don't try to hard. I stay totally focused on the rode. I have 10 years if safe driving. Some riders think tailgating and aggressive driving is OK.
I take my time. That is my style.
And, always make sure to ask about charging a phone. I have a multiple head charger. Great for riders.
Tim Phelan Yeah, phone chargers are so helpful
You are definitely very astute and smart for your age. I admire that. Great advice and very informative videos.
anacrobat89 Thank you, I’m so glad they are helpful! And I definitely appreciate comments on intelligence. :)
air freshener under my seat get stolen all the time nope
Savat Vuthy .......that is so weird.
Question hun, do passengers get notified when an driver pick up their route? Asking because I plan on using this service when I go to the airport , I have never use it before & I don't wanna miss my flight waiting & waiting on someone to come & none shows
Theresa McIntosh You’ll be notified within a few seconds what the name and ETA for your driver is. But give yourself plenty of time! The ETA is truly an estimate and sometimes it takes longer for them to get turned around. Also, you never know if you have to cancel on them or they have to cancel on you and then you have to wait for another driver. Finally, make sure to be ready to go when they arrive!
Have a safe flight!
Call a little early, so you don't miss your flight.
Probably too late of a reply for this person, but for anyone else reading with the same question, open the app a day or two before and get a new idea how many drivers are in your area and how far. That gives you an idea how much time to allow.
And uber no longer gives extra for extra miles it's a fixed rate from the original distance
Yeah, total crap
The only thing that can make me lower my rating for a driver is unsafe or aggressive driving. Usually take the uber to work, I want to get there in time, but in one piece and without an adrenaline rush.
I'm happier late than sorry.
Been in one accident while riding but that time it wasn't the drivers fault at all a couple of close calls though that resulted in a 1-star and a report.
Henrik Ragnarsson Låås Yeah, same! Dangerous is an instant low rating for me!
These are some common sense tips, but common sense ain't all that common. Good video
Thank you!
I have only given less than 5 stars on two occasions and I feel both occasions were very justified. One was the driver made my wife feel extremely uncomfortable by trying to pick up on her, asking her very personal questions about her current love life (me :) ), and finally culminating by asking her for her phone number. I gave the driver three stars and I said the reason why was professionalism. I'm not a jealous person and actually laughed it off at first until I realized how uncomfortable my wife was from that interaction. I took it seriously from that point forward.
The second time was early on in my Uber experience and I had a driver that smelled very strongly of alcohol. At first I chalked it up to someone either spilled something or someone was drunk in his car prior. This was 5:30pm in the middle of the week during the commute home, so the chances of a previous rider being stinking drunk was pretty small. I realized immediately into the drive that the driver was obviously impaired.
The driver's speech was slightly slurred (again, not a huge red flag, but coupled with the smell of spirits definitely something to take note of) and his driving was extremely sloppy and downright dangerous at times - drifting into lanes and cutting back again quickly. I was on the freeway and I asked him to find the first exit, but he refused stating the GPS wasn't telling him to go that way. I couldn't make any sense with him so I cancelled the ride - I'd rather try to walk off the freeway than spend another minute in the car with him.
He STILL took me all the way to the exit to my destination, but I actually got out of the car at the first red light since I had already cancelled the ride. I contacted Uber and they refunded me the cost of the ride. I have no idea what happened to the driver, but I hope he got some help. If he's drinking in the middle of the day while he is working (let alone driving) then he probably has a problem.
solanisrs Yeah, absolutely justified reasons! Scary!!
Would a non-english radio channel be alright to play as background noise? I usually like to listen to the korean channel when I have the chance.
emyong t Honestly, people can be racist so it’s risky. But if that’s what you like, it’s definitely your car after all so go for it!
@@munchkym hmm, alright. Thanks for the advice!!
emyong t No problem!
There has been constant surge in my area lately, which is great. But also constant 1-star ratings which sucks. I see zero evidence or reason to believe in their so-called “ratings protection” for things outside the driver’s control. But hey I will just keep being a great driver. Always polite and helpful for all my passengers unconditionally. Karma is on my side. Can’t say the same for those scrubs giving low ratings, or for Uber who refuses to take responsibility in supporting their drivers.
Wow, that sucks so much!
Riders don't want to to be told what to do. This is a huge problem I have with them. I tell riders I dont allow eating or drinking open containers in my car, no alcoholic beverages in my car, no yelling at people in my car, dont put you feet on my seats, dont slam the car door as hard as you can, clap your feet if its snowing, no more passengers then seatbelts available, no play fighting on the car, no screaming in the car. I could continue. But. If someone has done these and I call them out on it they give me a 1 star rating. Friggin stupid. Shit is common sense.
Jeff Knowles Tooooo true!
Heyyyyyy you are back!
Justin Marquez Yeah! I’m making some things lately when I’m feeling inspired!
munchkym thats awesome, glad to hear it :)
My last Uber driver was playing hip hop and had all the windows down during the ride, it was 95 degrees outside, I imagine his ac wasn't working.
Or it was working and he didn't want to pay the extra gas mileage or prefers a higher temperature.
Good helpful video thank you
Happy to help!
thanks. i never discuss religion, politics or abortion with passengers. i keep smooth jazz playing very low and turn it off when passengers are on the phone. your videos help me a lot.
Yeah, totally the way to do it. And I'm so glad!
Depends how off route u want to go. Sometimes customers will tell u to go a different direction then call uber to complain to get a free ride bc u went the wrong way.
Zach m People suck sometimes :/
Or theyre unhappy & put "car has bad odor". Cause they got "pickup switched" & got a chevy aveo instead of a select/black level car for the base rate.
I had a driver that didn't speak English whatsoever and just drove around randomly without following the gps or my directions turned a 10 min ride turned into an hour of this dude driving the opposite direction of my destination.
Wow, that means he's trying to increase the amount u have to pay. I know he's a foreigner and sometimes, foreign drivers take the opportunity to increase the amount, and try to explain they did not notice. U should report such driver, not just give 1 Star.
I actually had a very similar experience recently.
Nice vid's you are quite funny Im enjoying them.
Keep up the good work .
I've been driving both lyft & Uber now for about 6/wks I made just around $5000 working about 30/hrs per week not a bad piece of $$.I learned some good strategies on how to make the most $$.
But yes it is hard work & Litle sleep especially if I'm work 45/hrs on my other job.
It's exciting & new having fun making some $$$.
One of the problems I have is the shared rides with lyft you can't turn them off like in the Uber app or maybe I don't know how to turn them off.(please tell me if you can)
I get so confused when 2 or 3 people get added to the queue I have (XL)(so I can take 6) but they expect you to pick them up immediately people just have no patience these days.
Lyft doesn't seem to give any info on where to pick up these additional riders during the original ride with the first passenger it just comes on & tells you ride added to your queue.
I don't mind if it's a pick up right after you drop off the first passenger but I'm sorry I'm not driving back 5 miles in the other direction to go pick up the shared rider.
They realise it & cancelthem selves or I just cancel it.
Lyft penalises drivers significantly for it by lowering your acceptance rate .
They drop your rating by 2% on every cancellation or missed rider.
Not really fair if you are working in a 5 mile radius & some one request you from 20 miles away.
That's the only thing silly about lyft
Now Navigation, people say wayz is good but waze will take you way & putyou on the wrong side of a hotel or apartment building or way out of your way for eg you have a ride request 2 miles up the Main Street Broadway But 2 blocks off of it wayz will take you & zig zag through all of the back neighbourhoods instead of a straight shot down Broadway & then 2 blocks to the right. (Yes it's probably shorter distance on paper but not in reality.)
I use Google maps works much better, for me but it doesn't have the warnings that wayz has.
Since I got the XL for my SUV $$$ seems to be easy all the time,mostly corporate pick ups people in suits travelling to the airport for work they don't seem to care about price.
The rest I could tell you another time.
Thank you!
WOW this is a big comment. Maybe you should make a video!
also you can tell who gives you the 1 star by looking at the trip details and fined the negative cash amount. a full refund, it the 1 star bandit.
jason bachtel Only if they requested a refund, often people will 1 star without requesting one.
I never know they can ask for refund just by giving u 1 Star! This way, they're enjoy free ride and destroy the driver. It's crazy!
It was very helpful thanks.)
___andrei ___Caamano __ I’m so glad! :)
Out of 15 vids on the subject your the only one SO FAR that talked about bad driving. But here ya go-
David Nabor Interesting! I polled passengers so maybe mine just got more real takes.
Great video ! Right on point ,btw your hair looks messy maybe had a rough night ? Anyways thanks for the input .
Rich Rivero Thanks!
Don’t be rude, my hair is not messy it’s just a light curl.
Sorry Rich, you lose a star for an unprompted comment on someone's appearance.
Brian Hartger lol so be it ! In RUclips you can be as honest as you can
But the question is. Should you?
munchkym yes why not ?
If you brought your dog I will definitely give you a 1*
I do Lyft great advice thanks!!
Che Ramon Miranda Thank you!
One more reason ... nonfunctioning seatbelts. I have run into this multiple times
That's totally unacceptable and unsafe!
...regularly get nice compliments on the app...one young lady wrote " felt safe with you...thank you so much"...I wouldn't trade notes like that for a hundred dollar bill...
Pep's 2004 vette That’s lovely!
(1 month )
I’m new uber driver and i got only 4,64 rating
Is that bad ???????
If you drive bar hours, your gonna get dinged. No matter what. If you pick up women in their 20s early 30s you're gonna get dinged. Why? Drunks......
Entitled women! 99% of rude, unruly passengers I've had to deal with have been women.
Yikes.
Here's the thing. If you need an air freshener you're doing it wrong. Those things are way too strong. Just clean your car like normal and leave it. I almost passed out one time when I got in the car. 😤
i love narrows Subtle air fresheners are fine.
Always appreciate the quick snippets of information. They're very useful.💯 "HappyDriving"
Vaughn Boykins So glad!! Thank you and have a lovely day! :)
Great points !!!
Thank you!
Does Wu-Tang Clan, and Slayer count as pop music? They're popular right?
I'm going to say probably not haha
Ah Bob Saget, for 5/6th! I guess Uber/Lyft is not the gig for me then. Thanks for the reply anyway!
With a name like Ol Dirty Bastard would you expect him to be clean 😂😂😂
That gps is terrible. In fact I usually request the passenger to tell me the route that they prefer. In fact the gps is probably 45% the reason why I get low ratings.
That's a pretty high estimate!
Good job 👍
Ricardo Delacruz Thank you!
Great video, I wish more drivers would watch this video.
Thank you! Hopefully they do! Looks like 7,000 or so may have! :D
i'm a 6ft3....280 pound educated war veteran of color. i have been lied on so many times in the past just cause of my skin color. i made sure i got a good dashcam with inside and out video to cover my butt. i drive lots of women with lyft alone and i make sure that video is recording so i don't get lied on about anything.i've been lied on before i drove for lyft and it was a video that saved me.
That totally makes sense, I've definitely got a lot of privilege that protects me from a lot of issues other drivers deal with. I'm glad you have a dashcam for protection!
Can’t go wrong with jazz
Raoni D True!
i't's what i use at a very low setting. now complaints so far plus i'm a jazz fan anyway.
I'm at 4.87 rating with about 650 rides and for me, that's pretty awesome. I've actually only got I think 2 ratings from each of the 1-4 ratings and the two 1 ratings I had were from people who "always rate white guys 1 star". The 2s were from people who put in the wrong drop off and, even though I always verify the address we are going to before I start moving, got mad at me for taking them where they told me to take them. 3s and 4s...who knows. Never really have incidents where I expect a bad rating other than those forementioned.
OG Old Gamer Those people told you they always rate white guys one star?
High five 🖐 for the LOTR soundtracks lol
Haha thank you! They're so good!
munchkym agreed 👍
Declining a rider request will ALWAYS get you a bad rating. So, if they want you to stop at a convenience store, stop at a convenience store for them. If they want you to go through a drive-thru at a fast food restaurant, go through the drive-thru at the fast food restaurant. Having said that, if they make a request that you are unwilling to grant, CANCEL THE RIDE. Just end the ride. They cannot rate you at all if you cancel the ride. Also, cancel the ride if they're being argumentative or copping an entitled attitude - because, no matter what, you're definitely going to get a bad rating, anyway. And, if you have to cancel a ride because of something a rider asked you to do or because of their behavior, make sure that you REPORT IT TO UBER BEFORE THEY DO.
I had an unpleasant experience today (1/26/2021) about just this thing. I'm in Marietta Ga, and I booked a ride from 2000 Austell Rd. to 4880 Lower Roswell (a Kroger grocery store) with Lyft. The web booking doesn't allow you to add a stop (or if it does, the site hides the method); I really needed to go to the USPS Post Office at 4455 Lower Roswell Rd., and I thought I'd take advantage of the store sale. Shortly (I mean within 2 minutes) of starting the trip, I stated I needed to stop at the PO. The driver, Sonny, refused, stating he was going to the drop-off point. I said the PO is on the way, ON THE SAME STREET. He again refused. I told him to just drop me at the PO. He again refused. When we got to the intersection of Terrell Mill (Paper Mill) and Lower Roswell, he took Paper Mill. I told him he needed to turn around. He said he was going by the GPS. Now, I had lived in that area for 31 years, and told him so. He said he didn't care; he was going by the GPS. Pissed me off. That route to the Kroger is about 6.1 miles. Via Lower Roswell it's 4 miles.
Cutting to the chase, at the Kroger I called the PD. They gave me a load of shit about how drivers HAVE TO take riders to the booked drop off point. THAT IS WHERE I WOULD HAVE ENDED UP ANYWAY. The PO is a bit over 0.5 miles from he store (maps say more, but they include parking lots. Now, I'm 67 and IN A WHEELCHAIR. Thanks to the kindness of strangers, I made to the PO before it closed and back to the store. The PO wasn't out of the way; he was just being an asshole.
@@Hippiekinkster It's usually new drivers who refuse to deviate from the GPS or make extra stops or drop riders off at a different point than the GPS indicates. But, they get that way because of the scams some Uber/Lyft riders have pulled where they ask the driver to make an extra stop or deviate from the course the GPS is following, then the driver makes the stop or changes the route, then the rider calls Uber to complain that the driver took a longer route or dropped them off at the wrong point in order to get a refund from Uber on the ride - which comes right out of the driver's pocket. So, the driver ends up driving more, taking more time, and not getting paid at all.
And, while it's a rare thing, it's one of those things people write about and make RUclips videos about, so they don't realize how rare it is that people will actually pull these scams. And, if the riders do pull that scam more than a couple of times, they will get kicked off the platform, especially if the drivers complain about not getting paid.
So, there are two sides to this, but I see where you're coming from, too. That's why I just take people where they want to go and trust that I'm going to get paid for my time and mileage, anyway - 99% of the time.
A helpful hint is to edit the destination and/or add a stop in the passenger app. Then, the GPS will automatically have the driver take you where you want to go - then, you're both happy.
@@richardowens9061 - well, this was only my second time using Lyft, and then only becuase my car expired and I'm shopping for another, so I'm not familiar with the subculture.
The bizarre thing is, the original drop-off point (4880 Lower Roswell Rd.)is where I would have ended up had he simply made the stop at the post office (4455 Lower Roswell Rd.). Instead, he added an extra two miles. Not only that, his GPS didn't announce "turn right at XYZ Rd." I saw him adjusting something, but I didn't put it together at the time. It's my belief that he deliberately deviated from the direct route. The trip took longer than it would have had he nade the stop. I was in and out of the P.O. (when I got there) in under 5 minutes.
Mehhhh, I'd really rather not make extra stops. I'll take the rating.
...you are wise beyond your years...when you cross the 1200 rider threshold, a bad rating will not impact you ( 4.93 to a 4.92)...have my own pet peaves..I don't like riders speaking other languages and I don't tolerate rudeness ...told one rude person that you are this close to me putting you in the trunk...I rate people that I didn't like with a 3...this prohibits them from being assigned to me ever again...
Pep's 2004 vette Haha oh lordy! But yeah, more rides means ratings matter less.
I've gotten in really bad Uber / Lyft cars & had vulgar & argumentative drivers. I usually let many things pass.....cuz I've been through alot in life and I'm not petty. I give most drivers 5 star. But......I on other hand always get low score. I'm polite. .....I say hello & goodbye, don't slam doors, don't try to pry if I see they are not wanting to talk. I don't eat in car, I don't smile cuz my teeth are bad. But, I smile closed mouth. I have gotten into cars after smoking......and apologize if I smell like smoke.......most of time they don't say anything. I will then chew gum, use a small mouthwash, or put lotion. I try not to let them see. It's just really starting to make me angry that so many are this judgemental. And for what?? So many people are petty and just seeming to want to judge & hate on others for no good reason. It makes me want to start giving others bad ratings.....and find things that bother me. Trust me there are things they do......but it's not that serious!! I think I'm done being so nice & friendly .....
Yikes, uncomfortable situations!
I have a 4.89 rating at 11 months and 3,200 rides. 94% 5 stars. Most low ratings are gonna come from women and happy (gay) dudes. They're always looking for something to complain about.
Johnny Mapalo Well, that’s a bit sexist/heterosexist.
Lol
Totally fake...you aren't a driver...
My bad ratings come from 90 percent black people.Mines 4.93.They always are looking for something to complain about and hardly ever tip
@@jdtools6038 ^ same. If I could turn off black people I would.
To hell with those passengers. The drivers help them. Raise the dam fares
For real!
The real reason is to rob the driver for a free ride
For real
I'm the same person on each ride and I'm super friendly. I listen to pop music as well and my car is always clean since I have ocd. Some people rate me badly for no reason. I've been accused of a lot of fake things. In general, I just find a lot of Lyft riders as ass hats that complain to get free rides.
It's really frustrating. People suck sometimes!
Mike Faller Jesus, I don’t want them to get hurt. Just not be jerks.
Well considering said people have no respect for anyone but themselves, I can't say most people would miss them. People that lie about drivers just to get free rides are less than pond scum to me. They remind me of those little kids you hear crying in stores until their parents let them get their ways just because the parents are too stupid to properly discipline the kids. Plus anyone who is two-face should really just do the world a favor and avoid society all together.
Yes.Some riders are so ungrateful regardless of how nice the driver is and how clean their car is.Just looking for a cheap ride
one thing nice about my town is that sometimes I'm the only driver available and they have no choice to cancel and switch to another driver. lol Also we get lots of extra people since its a tourist town
Haha that's funny! Where do you live, what's your tourism?
i have a 4.96 after 5,800 rides and I do those things. Every once in a while you will get requests that can test you. I had a customer say "hey waves will save 30 minutes" I will using google maps--google maps shows the interesection arrows and also you swipe for the next turn and just hit recenter--so it's perfect, as well as using satelite view.
Now, there's no way another app is going to save 30 minutes over another especially when i saw the route lol.
That's like hiring a mechanic to fix your car, you see he or she is using snap-on tools and you like craftsmen so you ask the mechanic to use a craftsmen :P
uber sells this uberx as some sort of luxury car service and not everybody who drives is a full time professional driver who sees themselves as a chauffeur.
the riders milk the customer service system. uberx is typically for the cheapskate who wants to get all the frills of a personal driver and doesn't want to pay.
20 percent of my customers will hop in the car and start off the gab by telling me how rich i am :P lol.
not arguing with your points though--they are spot on.
but ratings don't translate to money so stop giving a crap and just provide service.
uber utilizes psychology really wisely to tap into confidence and insecurity.
Joseph f Some people really care about ratings and there’s nothing wrong with that. Figuring out how to be the most successful is very fun. People who do it more as a hobby (that pays) care about ratings more and there’s nothing wrong with that.
munchkym did not day there is anything wrong with that. But it points to the extreme cheapskate economy in which we work. And Uber uses the system for psychological effect. Even customers agree because they can sense the form of paranoia from driver's. Just like customer service workers who are overly friendly because they are so scared of a rating. This pours over in situations like telling a minor who had a ride ordered for them and perhaps the ride was started first-there has been these situations where Uber has allowed ratings to stick, some driver's will violate rules because they know retaliatory ratings are coming.
If driver's stop caring about the rating their job becomes much easier and ironically their rating will go up not down.
I'm not saying we give bad service or don't go above and beyond, but at some level we need to tier the extra and get paid for that extra level of service.
Ironically, it's not really driving we get judged on, it is the waitress/waitering in customer service that we get rated for. We lose sight or focus that we are a transport company not a restaurant or personal servant
I will stand by my comments, and from conversations with other drivers who are highly rated drivers the 3 star =dissapointed 4-ok but had a problem with a forced comment using strong terms such as professionalism-push folks off the road not encourage people to stay on it. Especially when the issue isn't really professionalism but something petty, all that does is affect feelings and create lower morale-as intended by Ubers psychological tactics with this system. Feedback should be for serious issues not petty complaints.
There is a bias in the RUclips celebrity group and I have seen the video on top 10 reasons people stop and they left this out--but take my word for it the pettiness and the rating system is a huge motivating factor in why driver's stop driving
SiriusXM 80's on 8 or 90's on 9 are great stations for music.
BuccaneerBruce Good ones!
..here in South Fla,many female riders are horribly profane ( making sailors in the Persian Gulf Blush)...thought that a homely looking girl looking better after a couple drinks only applied to guys...evidently the same thing is true with you ladies, as I am propositioned once in a while..love driving for Uber because magical conversations regularly take place...
People can be extremely inappropriate! Jeez.
Awesome vid! Another creeper rider is the guy that picks pool to possibly share a ride with another girl! Yes this happens one guy also openly admitted it to me. So ironic at the same time upon arrival, saying to myself I bet these fools pick pool to hit on girls? Then bam! Guy gets in the car and says, how's it going? Then says um yeah just had a couple beers with the boys and no girls were around so I thought I'd catch a pool and maybe hook up with a girl possibly. I get a match in a girls name, he's all excited and ready to spit game, we get to the pick up, it's a guy using his girls uber account. Haha he was bummed haha!!!
James aka jim jones wolf Haha that’s absurd. Men are weird! :P
Probably why riders cancel OUT of shared rides. MEANWHILE I just made a turn with 4-5 stoplights just to get BACK on the road I was on. Then it happens all over again!
Some females I pick up think I’m a dating service as well but I do my best to keep things professional and make sure I turn off my app before fucking. Just kidding
I got a bad rating cause I would not stop and hold up downtown traffic while rider take her time exiting building. I had tp drive in circles until she come out.
That's ridiculous!
My pax love when I breeze through yellow lights or make u turns, I️t gets them to their destination quicker and saves them money
Yeah, I'd only do that if a passenger specifically said they wanted me to, which I have had happen! But most are prioritizing getting there safely over quickly.
munchkym Do you do uber and Lyft full time?
Alex_TNW Nope! Part time.
I'm not willing to risk 1000's of dollars in tickets and extra insurance payments. I drive safe and if they hiss at me, they get a low rating and and an explanation.
I don't do any of those but I always get bad ratings.
That sucks, I'm sorry. :\
Excellent advice...
"You never get a second chance to make a first impression."
It take only a second for a customer to decide whether he or she is going to like or dislike you...
The three senses a customer uses to determine your "likability" factor are, See, Hear, and Smell...
You must...
Look good...
Sound good...
Smell good...
If it gets to the point where the customer is using Taste and Touch to determine your likability then you're probably having sex and you must first turn off the app before you do that...
Wow.... yikes....