I Feel Guilty For Charging A Customer For Calls Like This!

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  • Опубликовано: 21 янв 2025

Комментарии • 72

  • @PhilipNation-xm5lh
    @PhilipNation-xm5lh 11 месяцев назад +28

    A long, long time ago, I made a call to one of my regular customers who could not get her system to work at all. She'd been in the attic putting up Christmas boxes and flipped the furnace switch off thinking it was the attic light. I went over, flipped the switch and voila, problem solved. I told her I was not going to charge her but she insisted so I said, "eh, just pay me $20." She would have paid me the usual $80 service call fee but I just could not do it! It helps when the person is very nice and a regular customer. Those are lifelong customers.

    • @emilhwilkins3275
      @emilhwilkins3275 7 месяцев назад

      Great to here but I'm sure that you will write off the lose on your taxes which you can.

    • @bobshanery5152
      @bobshanery5152 6 месяцев назад

      @@emilhwilkins3275
      How on earth would you write that off? Its still 20 bucks which is taxed.
      I would of just taken the cash instead. No one is going to bother to "write that off".
      Writing off tiny thing like that as a loss wont do anything unless you are trying to stay within a certain tax bracket and you needed this. Its not as if 1 service call would do anything.
      Example..on properties you can write off the value of something. Say carpet, roof etc but all you are really doing is trying to lower the ridiculous high "values" government taxes you on. Taxes are the number 1 expense for everyone. Its beyond absurd that we dont end this.

  • @robertdavenport9095
    @robertdavenport9095 11 месяцев назад +5

    NICE I LOVE EASY CALLS THEY ALWAYS COME AT THE RIGHT TIME.

  • @chrisscott1547
    @chrisscott1547 7 месяцев назад +1

    Curtis strikes me as likable and honest.

  • @albertoramirez4203
    @albertoramirez4203 11 месяцев назад +24

    I just remember 2 years ago some guy called about his a/c, and he turned the breaker off he just wants to see if im honest a/c guy i charge for the trip 85 bucks

  • @renecuevas4128
    @renecuevas4128 3 месяца назад

    Is never that easy is your. Knowledge your time. You wisdom n good desire to help other during hot or cold weather

  • @rickr6908
    @rickr6908 11 месяцев назад +2

    😂 It's nice to get an easy one now and again ❤

  • @hvactechpr7872
    @hvactechpr7872 11 месяцев назад +9

    We all have those ones it's a dilemma for me usually charge a small fraction of the service....

  • @woodystokes1543
    @woodystokes1543 11 месяцев назад +3

    Nice 👍🏼 job as always 😮

  • @pizzle1011
    @pizzle1011 11 месяцев назад +2

    Nice honest easy work! 👌🏾

  • @ronniehvac653
    @ronniehvac653 11 месяцев назад +1

    Hey Kurt, love your videos. Your time is worth money. No matter how easy the repair

  • @jthonn
    @jthonn 11 месяцев назад +8

    It was easy, but you did pull it apart and checked everything, including the fan motor. So it's not like you didn't do anything. Good call

    • @OnusBones
      @OnusBones 11 месяцев назад

      This. That was a good checkup; the service fee paid for peace of mind.

    • @garyh4458
      @garyh4458 4 месяца назад

      @@OnusBones if i called someone and the breaker was turned off i would not have peace of mind after spending a bunch of money and feeling like a moron

    • @OnusBones
      @OnusBones 4 месяца назад

      @@garyh4458 Peace of mind knowing that a thorough checkup was provided.

  • @unclebilloutdoors136
    @unclebilloutdoors136 10 месяцев назад

    I had a call on a unit we had just installed a month before saying they were getting no heat. I went in to check it and found the door on the furnace was not closed. Closed it up and heat came on. They swear they didn't mess with the door.

  • @skatkat6885
    @skatkat6885 11 месяцев назад +1

    And I thought i knew everything lol at me! hahah

  • @stevencossaboon3237
    @stevencossaboon3237 11 месяцев назад +5

    Nice work Curtis.

  • @pstiegman
    @pstiegman 11 месяцев назад +6

    You were extremely thorough checking it over. No Guilt!!

  • @robalexander7348
    @robalexander7348 11 месяцев назад +3

    Well done Curtis, i quess this man will check the CB next time if it stops, and you done what you could whils't there 👍 Au

  • @theairconditioningguy
    @theairconditioningguy 11 месяцев назад

    Great channel! Nice job my guy. 🙂👍

  • @mattlan01
    @mattlan01 11 месяцев назад +4

    Would love to see a van tour

  • @tedhicks5431
    @tedhicks5431 11 месяцев назад +3

    Hey the other day you was working on a fairly new goodman hp apartment 207 or 307 blowing low voltage fuse you never actually pin pointed short but after moving the press switch wires or something problem went away. I had same problem on same type goodman never found anything infact one time went for a month came back still never found a rubbed wire or nothing have gone 3 times this time I've isolated wires see what happens .76 amp on 3amp fuse. It did blow only when red 24 v wire was connected for now its working.

    • @hvac4u2
      @hvac4u2 11 месяцев назад

      The red wire outside on the heat pump runs the defrost board. Hope that helps isolate the problem.

    • @tedhicks5431
      @tedhicks5431 11 месяцев назад

      @@hvac4u2 yes it also for defrost its been 4 days nothing yet

  • @arishem555
    @arishem555 11 месяцев назад +1

    you might want to "build" network of "trusted" HVAC professionals across the US. You might come up with some kind of certification for them and so on. I would love to call someone by your recommendation. It is always crazy difficult to find proper company to service units.

  • @albertoramirez4203
    @albertoramirez4203 11 месяцев назад +12

    One guy called me Saturday around 11:58 pm ( i was sleeping 😴) mad because his thermostat wasn't working, and he replaced the batteries . I went on Sunday morning. i put some new batteries, and the a/c works 😂 and he refused to pay for the trip already blocked his phone number

    • @HVACGUY
      @HVACGUY  11 месяцев назад +14

      Outside of taking him to court, you may be able to call the police and have him charged with theft of services.

    • @rolytech212
      @rolytech212 11 месяцев назад +4

      Go @ night and loosen the shredded valves. He’ll call you in the morning. But it has to be cash up front or nothing

    • @rolytech212
      @rolytech212 11 месяцев назад +1

      Am not for to loose my time and money

    • @zlo92x21
      @zlo92x21 11 месяцев назад +3

      Always run a credit card before going or u will get scammed at some point like this

    • @wayne5447
      @wayne5447 11 месяцев назад +4

      Well if you are in this business long enough , it happens. Hopefully it balances out in the long run! If you are only in for the money, maybe you should run for office!!!

  • @renecuevas4128
    @renecuevas4128 3 месяца назад

    Cfm almost at FLA full load amp .67 way too close may benefit to install a hard kit like spp 5 per say

  • @kens.3729
    @kens.3729 11 месяцев назад +9

    Feel Guilty as your Flooring it Away from the Customers Location. 😬👍🙏 The Customer is Always supposed to Pay a Contractor for their Knowledge. 😬👍🙏

  • @bill944
    @bill944 11 месяцев назад +7

    I used to feel bad about these types of call. I don't anymore because they obviously couldn't figure out why it wasn't working and if they hadn't called a service man they wouldn't have an operating piece of equipment.

  • @MrHarrobo
    @MrHarrobo 11 месяцев назад +1

    Just asking out of curiosity. wouldent it somtimes be better for these units to have some sort of roof / shed around them.
    I mean they are probably build for the Outside but a little build out off 2x4 or probaly wouldent hurt.

    • @CraZyNOTRT
      @CraZyNOTRT 11 месяцев назад +1

      No, it needs to be well ventilated or it will not work properly. Maybe If you built a large shed with some really big / high flow fans and vents

    • @MrHarrobo
      @MrHarrobo 11 месяцев назад

      @@CraZyNOTRTthanks for the insight.
      Was just a random thought crossing my mind.
      But a small roof lets say 50 feet above just for raincover ?

    • @CraZyNOTRT
      @CraZyNOTRT 11 месяцев назад

      I don't think it would need to be that tall, probably only like 20ft. But again, it's not needed. Only sensitive electronics are the main boards, and it's encased inside the unit.

    • @MrHarrobo
      @MrHarrobo 11 месяцев назад

      @@CraZyNOTRTOk thanks again.
      atleast it would be a little service for Techniens.
      Sry for wrong grama i am on the 2cend sixpack in my long Weekend.
      But again thanks for the Info and thougts while planning

  • @ricardo8salinas
    @ricardo8salinas 11 месяцев назад +6

    I never feel bad for those types of jobs. It's not easy money if you have to use time and resources to get to them.

    • @vSeabass
      @vSeabass 11 месяцев назад

      Also this is happening maybe .03% of the time 😂

  • @DanielJackson-sm9ig
    @DanielJackson-sm9ig 11 месяцев назад +1

    Aaron I just noticed you have a sponsor on your channel called call Otto Otto for automobile insurance is there any truth to it

  • @catwrangler1613
    @catwrangler1613 6 месяцев назад +1

    give him a freevee and write it off to advertising 😮

  • @harrydickson4575
    @harrydickson4575 11 месяцев назад +3

    👍👍👍

  • @RobertBee-fs8hv
    @RobertBee-fs8hv 11 месяцев назад +5

    What was wrong with it . I didnt catch the problem in the video
    The condensor fan motor still has a little life in it

    • @HVACGUY
      @HVACGUY  11 месяцев назад +9

      Breaker was turned off…not tripped

    • @corruptedbrain6
      @corruptedbrain6 11 месяцев назад

      @@HVACGUY50 percent off of service call

    • @joshuaseaton4526
      @joshuaseaton4526 11 месяцев назад +1

      The condensor fan motor was running right around peak amps. It will probably die soon, hopefully in the shoulder season.

  • @KevinKinder-ey9gv
    @KevinKinder-ey9gv 11 месяцев назад +1

    May

  • @rickbarnett9729
    @rickbarnett9729 11 месяцев назад +7

    Well I’m a mechanic neighbor had a/c man working he goes to leave van wouldn’t start so I go over he’s on phone with his boss I asked if they wanted me check it out yes sure poor fella just didn’t have it fully in park he said oh man thanks I said oh thanks nothing that’s $250 what yep but nothing was wrong I said yep remember that next time you charge somebody for nothing

    • @davidca96
      @davidca96 11 месяцев назад +3

      what a nice guy you are

    • @rickbarnett9729
      @rickbarnett9729 11 месяцев назад +1

      @@davidca96
      I wasn’t nice I charged them $250 because there rip off company I can understand charging for service call but when nothing is wrong and you charge them more c-mon

    • @davidca96
      @davidca96 11 месяцев назад +1

      @@rickbarnett9729 was just messing with you brother, jokes with text tend to get misinterpreted I always forget. Was laughing at how great you were in that situation.

    • @rickbarnett9729
      @rickbarnett9729 11 месяцев назад

      @@davidca96
      No I was just replying that I did charge them I didn’t let them off the hook they didn’t like it one bit but I did give the neighbor she’s elderly lady $200 to help with her ac bill

    • @danomite359
      @danomite359 25 дней назад

      Dang. Not sure I'd want you to look at my car.
      Plus, I'm also a mechanic.

  • @Kevindramey
    @Kevindramey 6 месяцев назад

    It's a shame his videos don't have captioning

  • @bobmorse225
    @bobmorse225 11 месяцев назад

    ypu don't call them

  • @davidca96
    @davidca96 11 месяцев назад +1

    You may have not turned it off, but someone did my friend. He should just be glad that things still kicking and has a good charge, its on borrowed time at that age.

    • @MultiTurbospeed
      @MultiTurbospeed 11 месяцев назад

      I had a ac unit it had issues every summer for 10 years decided to replace it with a unit 5 times the size of the old one had nothing but issues. I'm thinking just go with window units for $800 I can do 1 for each room of the house

    • @markanderson2904
      @markanderson2904 11 месяцев назад +1

      @@MultiTurbospeed Was that the right size for your house? Probably way too big. It will turn on and off too quickly, putting excess wear and tear on your unit. And, the A/C won't run long enough to dehumidify the house. You need to consider not only the square footage, but the ceiling height, how many people will occupy full time, whether the house is shaded or in full sunlight, the general climate, how much insulation there is, etc.

  • @memyselfandifarmer
    @memyselfandifarmer 11 месяцев назад +5

    Two hour min plus a truck trip charge = $310.00

    • @myckee
      @myckee 11 месяцев назад +1

      yeah if u enjoy ripping people off.