How To Use A Custom Email Address With Kajabi

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This video shows you how to use be able to use a custom email domain with Kajabi...
Not just to send marketing email, but to be able to send and receive emails freely (like Gmail) from your custom domain through your domain host.
The complication is that when you connect your custom domain through Kajabi, you have to update your domain host name servers to Cloudflare.
That means you can't receive emails to your domain host until you tell Cloudflare to send emails back to your domain host.
The beauty is, Kajabi lets you update and create DNS records. So all you need to do is create an MX record in the DNS settings inside Kajabi that points back to your domain host.
This does not affect your ability send marketing emails inside Kajabi. You can still do that. But now you can access your customer domain email as you would your personal email account. You can send and receive emails freely. So you can continue interacting with customers or leads or other business contacts under your business email.

[@carpediemology]

Thanks a million, Michael! You would probably not believe the time I have spent trying to solve this problem! 😃

[@PatrickBateman12420]

Thanks for sharing! Another way for Gmail; BEFORE connecting to Kajabi, configure Gmail and THEN connect domain to Kajabi. Good luck!

[@examroomnutrition]

I wish I knew this before I connected to kajabi! I’m trying to figure this out now !!!

[@PatrickBateman12420]

@@examroomnutrition good luck 🙂

[@ronenhiller2321]

Thank you, it was very helpful. Like they said in the comment above, you're the only one who explains it. I got lost trying to figure out why my email wasn't working😳

[@JEUSAF]

I think you described the issue I ran into. Yours is the only video I've found on this topic. I ended up canceling my Kajabi subscription bc I couldn't get my email to work. I'll have to jump back on and try this out. Thanks for your knowledge!

[@digitalmobilityaudio]

Thankfully it did not take me 5 days (just one) because this is an amazingly helpful video! Thank you for posting this!

[@FleischmannMedia]

Thank you for your video. I was going crazy back and forth with Kajabi and A2 support. Everyone was saying that I needed to access Cloudflare, even after I explained to them that I couldn't do that because that was in the backend of Kajabi, smh. And of course Kajabi never comes out and tells you all of this up front, ah. Very frustrating experience.
I was wondering if you could provide an example of what to look for in A2. I have a similar setup, using both A2 and Kajabi, but I'm not sure exactly what it is that I need to put in the Mail Server section from A2. Specifically, what I'm trying to figure out is it the Hostname, Webmail URL, or the Incoming/Outgoing Email Server information, or Something else? Also, I was wondering if you or anyone in the comment section as attempted to use Proton Mail with Kajabi. I was considering trying that, but not sure if it's possible. Thanks again for the video - I appreciate it more then you know. Be Bless!

[@chrisakins692]

Right. Ill hire somebody on Fiverr to set this up. lol

[@aprilmcan]

Michael, does doing any connecting of the domain actually mean Kajabi is hosting the site rather than, in this example, A2? I want everything to remain the same as I have it but just change the email. I am worried that connecting the domain will affect my website and host. I can't find a clear answer. Thank you.

[@Ogham]

Did you buy hosting with a2 or just the domain name?