How to Update Notebook BIOS with EZ Flash? | ASUS SUPPORT

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  • Опубликовано: 23 янв 2025

Комментарии • 991

  • @asus_support
    @asus_support  4 года назад +49

    The USB flash drive format must be FAT32 so that you are able to update BIOS in the BIOS utility. Here you can learn more about How to convert the USB flash drive format to FAT32.
    www.asus.com/support/FAQ/1044735/

    • @thecuriousbrosph
      @thecuriousbrosph 4 года назад

      hi i have a question, my laptop GL503VD doesnt have any battery? because according to the technician that repair it, i have dead battery. so now im using it without battery but according to windows update. i need to update the firmware but i dont have any battery. can i still update the bios?

    • @asus_support
      @asus_support  4 года назад +2

      Hi @@thecuriousbrosph
      It will check battery level before bios update. If the battery is not working, the update won't start, so I suggest send your device to our local service center for a check. Please visit our official website for contact info of local service center.

    • @sreeram8511
      @sreeram8511 4 года назад

      Should I definitely have a backup..? If not will all my files get deleted..? Plz reply 🙏🏻

    • @asus_support
      @asus_support  4 года назад +1

      Hi @@sreeram8511
      It will not remove personal file after BIOS update, but I suggest buck up your data before BIOS update just in case.

    • @fy6633
      @fy6633 4 года назад +2

      When gaming my fps dropped alot like i have under 30 fps while gaming (battery plugged in) its on everygame when i once tried to update my pc it sended me to the bios saying something about battery but when i look in the devicemanager it says system firmware update stuff whats the problem?

  • @ज्ञानCentral
    @ज्ञानCentral 3 года назад +26

    Watched multiple videos to enable my NVIDIA GPU but none of them worked for me. This tutorial was a life saver.

    • @michaelpimentel8181
      @michaelpimentel8181 2 года назад

      after bios update.. did you format your laptop to windows 10?

  • @souofelipe
    @souofelipe 11 месяцев назад +2

    I’m having a black screen so then I decided to update the BIOS but my laptop freeze with 75% of loading when the bios is updating. Like 2:40. Help me please

    • @asus_support
      @asus_support  11 месяцев назад

      It is recommended that you refer to the following FAQ for troubleshooting.
      [Notebook/AIO] Troubleshooting - Computer occurs black screen when the BIOS update process is interrupted
      www.asus.com/support/faq/1040405/
      Sorry for any inconvenience it may be caused.

  • @rickyhisbulw_2378
    @rickyhisbulw_2378 4 года назад +5

    Suwun lek infone, permasalahane iki wes rampung 👍🙏🏼

  • @Marco-cl9pb
    @Marco-cl9pb 4 года назад +82

    You need the USB pen to be on FAT32 FORMAT! Otherwise the "easy flash" won't show it's content

    • @constanzapaoletti5654
      @constanzapaoletti5654 4 года назад +4

      Please Asus Suport, attach this coment

    • @MegaKutabare
      @MegaKutabare 4 года назад

      how can i do that fat32 format??

    • @MegaKutabare
      @MegaKutabare 4 года назад +1

      how can i do that fat32 format??

    • @ConiferousWaffle
      @ConiferousWaffle 4 года назад

      @@MegaKutabare just right the pen drive..select format..then change option from NTFS to Fat32 and start formatting..and then u cam copy the file

    • @zilvis1140
      @zilvis1140 4 года назад +1

      I am not professional with PC, but updating BIOS will increase fps performance in games?

  • @charefeddinemerah5562
    @charefeddinemerah5562 4 года назад +3

    Asus , i have a laptop Asus x550jx and i have a big problem , when i use the nvidia gtx950m to run a program or a game the sceeen keeps flurcking and showing colors then the game exits and sometimes the laptop turns off .. I tried updating the drivers , changing the windows .. Replacing the RAM .. Everything .. But the problem is still there !
    Please help me i'am loosing it :'(

    • @asus_support
      @asus_support  4 года назад +1

      Hi
      How about updating BIOS? Which version is it now ?

    • @charefeddinemerah5562
      @charefeddinemerah5562 4 года назад

      I already updated it to the latest available version from Asus website

    • @asus_support
      @asus_support  4 года назад +1

      @@charefeddinemerah5562 Thank you for replying. Because it 's not easy to trouble shoot. Do you mind move to Zentalk forum team, we will arrange moderator to clarify your question is software or hardware issue. zentalk.asus.com/en/categories/laptop-community

    • @charefeddinemerah5562
      @charefeddinemerah5562 4 года назад

      I posted the problem and now i'm waiting for ur answers, Thank you 🙏

    • @asus_support
      @asus_support  4 года назад +1

      @@charefeddinemerah5562 Got it, I will inform moderator to take care.

  • @nadiaarsila
    @nadiaarsila 3 месяца назад +1

    why you remove feature, "wake on lid open" on bios?? 😢😢😢 is usefull for me when power button not function

  • @seventhhorsemenofapocalyps4006
    @seventhhorsemenofapocalyps4006 3 года назад

    In the power button I clicked update and shutdown and now I'm in bios. What to do . There's a file in ez flash utilities in advanced mode of date 2020 08 17 12:08 should i update that or exit bios

    • @asus_support
      @asus_support  3 года назад

      Hi there, sorry we don't understand what you mean. Are you able to find the BIOS file like in the video 2:17 ? then can you select the file and update it?

  • @k1k1miint
    @k1k1miint 3 года назад +4

    Is that update mandatory? I am already fed up with the times it appears when I turn on my laptop, how do I stop it from bothering me every time I turn on my laptop?

    • @asus_support
      @asus_support  3 года назад +1

      Hi
      Diem Midnight,
      I am afraid that if the BIOS update is upload to windows update, that means the update is important and the BIOS update cannot be disabled.

    • @hinukoranga1906
      @hinukoranga1906 2 года назад

      Hii i am facing same problem please tell me how you have resolved it

    • @asus_support
      @asus_support  2 года назад

      Hi@@hinukoranga1906,
      Does it automatically enter the BIOS screen after booting?
      If yes, please refer to the link below.
      www.asus.com/support/FAQ/1042868/
      Please noticed that part of important BIOS updates will be uploaded to windows update and cannot be skipped.

  • @bvcmed
    @bvcmed 4 года назад +1

    can bios update by itself? my laptop was closed and the fans started going crazy, when i opened the laptop it said ”warning, bios upgrade is processing. don’t turn off your computer”. if this is a functionality how do i turn it off?

    • @asus_support
      @asus_support  4 года назад

      Hi Medina Bilalović
      ,
      Some versions of BIOS update are bundled in windows update. If the update is processing, that cannot be stopped. Please make sure that the AC adapter is plugged in when updating the BIOS on your device. Also, please do not force shut down during the update process.

    • @bvcmed
      @bvcmed 4 года назад +1

      ASUS Support yes i understand but is there a way to disable this automatic update? its very risky for it to update by itself cause i could have easily bricked it without even knowing since i often turn of the plug board that my laptop is connected to when i leave the house

    • @asus_support
      @asus_support  4 года назад

      Hi Medina Bilalović
      ,
      I am afraid that windows update cannot be disabled forever, but you can pause update for 7 days. The BIOS bundled in windows update may be more important, so I suggest pause update when you leave house and check for updates when you come back home.

    • @neerajkumar-ts6om
      @neerajkumar-ts6om 4 года назад

      @@bvcmed Exactly the Same thing happening with my Asus Zenbook which is brand new.😰 A blue screen with "Your device ran into a problem....... You need to restart" written on it with a barcode appeared too.

    • @asus_support
      @asus_support  4 года назад

      Hi @@neerajkumar-ts6om
      Sorry for late reply. May I have your model name? Was there any update or modification before the issue occurred?

  • @sdalve2022
    @sdalve2022 4 года назад +4

    Sir I have asus rog strix g 531gt. After bios update from windows itself i noticed cpu is using more voltage than before in Cpuz also while Gaming there is raise in temperature than before so i reset windows 10 also i reinstalled bios but the problem still exists. I'm worried it might damage cpu or motherboard. What should i do?

    • @asus_support
      @asus_support  4 года назад

      Have been answered at the other post

  • @chinokun127
    @chinokun127 3 года назад +1

    If you haven't installed the update file yet, but already in the bios, how do you exit?

    • @asus_support
      @asus_support  3 года назад

      Hi
      Chino Kun,
      Please press F9 to restore default settings, and then press F10 to save & exit.

    • @chinokun127
      @chinokun127 3 года назад

      @@asus_support thanks but its not working is there any other way to exit bios :((

    • @asus_support
      @asus_support  3 года назад

      Hi
      Chino Kun,
      May I have the model name? Please refer to the following link.
      www.asus.com/support/FAQ/1042868/

  • @kiri2235
    @kiri2235 4 года назад +5

    I am getting the ASUS E410MA laptop in a few days and wanted to see how to do this! TY!

  • @hinukoranga1906
    @hinukoranga1906 2 года назад

    2:03 . Whenever i turn on my laptop it is always pop up on my laptop and it remains for long time how can i get rid of this problem

    • @asus_support
      @asus_support  2 года назад

      Hi rahee rajput,
      Does it automatically enter the BIOS screen after booting?
      If yes, please refer to the link below.
      www.asus.com/support/FAQ/1042868/

  • @TheFacesOriginals
    @TheFacesOriginals 4 года назад +13

    Thank you, so easy and quick. Asus forever

  • @SBL972-one
    @SBL972-one Год назад

    bonjour, mon bios a été mis a jour par un technicien informatique. il ce trouve que la date de mise a jour de ce bios ne correspond pas de cet année. est ce normal ? a t'il fait semblant et juste fait un reset sur le bios ?
    merci !

    • @asus_support
      @asus_support  Год назад

      This could be due to a motherboard battery malfunction, and we recommend sending it for repair and diagnostics.
      The following is the contact information:
      www.asus.com/support/service-center-location
      Also you can contact the local service center for help.
      The following is the contact information:
      www.asus.com/support/CallUs#
      Sorry for any inconvenience it may be caused.

  • @enzonogueirabarria7809
    @enzonogueirabarria7809 4 года назад +8

    Thank you so much ! Asus ROCKs :)

  • @av5334
    @av5334 4 года назад +2

    Hey Asus. After downgrading the bios, whenever i restart my laptop it forcefully updates to the latest bios by itself. How to stop this from happening???

    • @asus_support
      @asus_support  4 года назад +2

      Hi Aakash Verma
      ,
      I am afraid that is the BIOS is important, it will uploaded on windows update. The windows update can be paused but cannot stopped forever.

  • @zngamer670
    @zngamer670 4 года назад +3

    This video helps. Thank you very much! ❤️

  • @aviano5
    @aviano5 3 года назад

    Hi Asus! 🥺 Please help me. I updated the bios version 301 on my i7 11 gen vivobook laptop. And the windows also automatically updated. Now I can't open the battery settings window. I can open. But suddenly that window getting closed. Everytime this is happening. What can I do? Is it happening because of the BIOS update? Or is it happening because of the windows update? Please help me. 😭😭😭😭

    • @aviano5
      @aviano5 3 года назад

      Can I go back and downgrade to my previous bios update? It was BIOS 205 version. It was perfect. Can I downgrade it from 301 to 205 as shown in this video? 🥺🥺

    • @asus_support
      @asus_support  3 года назад

      Hi
      AVTU YiZhan Believer,
      May I have the full model name such as S533EA? Did it still occur in safe mode? www.asus.com/support/FAQ/1013018/

    • @aviano5
      @aviano5 3 года назад

      @@asus_support In safe mode, the battery icon is not showing in the bottom of the screen. And there's no battery settings in the system settings also. So I can't check weather it's fix or not in the safe mode.

    • @asus_support
      @asus_support  3 года назад

      Hi
      AVTU YiZhan Believer,
      May I have the full model name such as S533EA?

    • @aviano5
      @aviano5 3 года назад +1

      @@asus_support Actually I wasn't able to find that. That's why I didn't reply to that question. I reset my laptop and now it's doing fine. Yeeeee 🥳🥳🥳🥳🥳 no issue. Thank You so much for helping me. 😘😘😘😘😘

  • @darwinsvip4435
    @darwinsvip4435 4 года назад +6

    Thank you so much! Asus Tuf A15

  • @28redhorse
    @28redhorse 2 года назад

    what to do is bios flash failed/corrupted? Asus K54HR model. thanks...

    • @asus_support
      @asus_support  2 года назад

      Hi Bry,
      Please refer to the following link.
      www.asus.com/support/FAQ/1040405/

  • @hyperasish7505
    @hyperasish7505 4 года назад +9

    I am Big Fan For Asus ❤️😍😍😍

  • @ridyammillion3902
    @ridyammillion3902 3 года назад

    How can u say that type and search the bio's file in your laptop where my laptop is not able to open... 🤔

    • @asus_support
      @asus_support  3 года назад

      Hi DA O LAW,
      If the laptop is not able to turn on, please refer to the following link.
      www.asus.com/support/FAQ/1014276/
      May I have the model name?

  • @alonsocheropolo1667
    @alonsocheropolo1667 3 года назад +6

    gracias amigo actualize mi bios correctamente saludos 😊

  • @kr4T0X
    @kr4T0X 3 года назад

    Stuck at upgrade from past 1 hour, somewhere near 15% (UEFI Mode) and laptop isn't responding to my touchpad input.
    Should I force shutdown the laptop?
    😥😣😣

    • @asus_support
      @asus_support  3 года назад

      Hi
      Himanshu Yadav,
      Is it still stuck at 15%? May I have the model name and the bios verison?

    • @kr4T0X
      @kr4T0X 3 года назад

      @@asus_support FX504GE
      Bios version i dont remember exactly, it's 3 something.
      AND WOW... DO YOU REALLY THINK I'LL KEEP IT LIKE THAT FOR 3 DAYS!!! Very fast service you have there.
      Well, after waiting for 1 hour, I force shut down. And now, I cant boot up my laptop, and even if it boots nothing on screen.
      I've tried hard reset.
      I've tried to recover bios but it didn't responded to my .bin file present in fat32 fs usb drive; there is nothing on screen, just black if it boots.
      So, what shall I do now??
      ASUS really disappointed me... ever since I bought this product.🙁
      $1000 is a big thing for me currently. And it goes in vain I feel like every time I open my laptop. And now, it don't even open. 😐

    • @asus_support
      @asus_support  3 года назад +1

      I'm sorry it was weekend and it took some time to check all new comments at the weekend. If you need immediate reply, please visit our official website for call info of our technical support or local service center.
      For black screen, please refer to the following link.
      www.asus.com/support/FAQ/1014276/
      If it is still black screen after tried all steps in the link above, please send the device to our local service center for further examination.

  • @flatface6179
    @flatface6179 3 года назад +3

    hey Asus! :D i wanna ask, could we update BIOS without a usb Drive? and just pick EZ flash 3 utility and pick the fiiles from our computer?

    • @asus_support
      @asus_support  3 года назад +1

      Hi
      FLAT FACE,
      I am afraid it is need to use USB flash drive on EZ Flash. You can refer to the video as below if the method is supported on your device. ruclips.net/video/KJtP4v32CcA/видео.html&t

  • @prayagsutar6634
    @prayagsutar6634 4 года назад +1

    Hi Asus I installed updates from my asus but from then my Laptop is stuck at 0.79 -2.39 ghz it. Never turbo boosts it self a usual restart helps some time to make run to 4.00 ghz I tried updating bios but still same issue

    • @asus_support
      @asus_support  4 года назад

      Hi
      Please provide your model name of laptop, thank you.

    • @prayagsutar6634
      @prayagsutar6634 4 года назад +1

      @@asus_support asus tuf fx505gt i5 9th gen 1650

    • @sameersingh7085
      @sameersingh7085 4 года назад +2

      Same issue with my TUF FX505GT

    • @asus_support
      @asus_support  4 года назад +1

      Hi all,
      For FX505GT having performance issue, such as FPS drop, CPU stuck, please kindly update BIOS 309.
      www.asus.com/supportonly/FX505GT/HelpDesk_Download/

    • @prayagsutar6634
      @prayagsutar6634 4 года назад +1

      @@asus_support yep thanks asus

  • @hackergamer5588
    @hackergamer5588 4 года назад +3

    When automatically bios update started in my new rog I was like what is this 😨 then I searched for this video ...hopefully all was ok lol

    • @asus_support
      @asus_support  3 года назад +1

      Hi Hacker Gamer
      ,
      Some versions of BIOS will update via windows update.

    • @abhi_updates
      @abhi_updates 3 года назад +1

      Just faced the same on my asus tuf gaming lapy
      So came for help and
      Luckily got ur cmnt and felt 😌

    • @subhamkumarpaul3065
      @subhamkumarpaul3065 3 года назад +1

      @@abhi_updates same bro... What should I do... I just exited from that advanced mode without doing anything

    • @asus_support
      @asus_support  3 года назад

      Hi @@subhamkumarpaul3065
      Do you mean it showed BIOS update but not doing anything and exited from BIOS configuration? I suggest run EZ Flash again.

    • @subhamkumarpaul3065
      @subhamkumarpaul3065 3 года назад +1

      @@asus_support yeah sir i restarted again... and It updated itself normally... Nothing wrong.... BTW thanks for ur response..

  • @denizcayrgsn5099
    @denizcayrgsn5099 2 месяца назад +7

    bro why is this so hard

  • @sportyjay7199
    @sportyjay7199 7 месяцев назад

    hey, actually after plugging in the adapter and the usb and turning on the laptop by holding f2 button the laptop starts for 10 secs and shuts down after it. please help.

    • @asus_support
      @asus_support  7 месяцев назад

      Please try not to connect the USB flash drive for now and see if you can enter the BIOS first. Once you are in the BIOS, you can then connect the USB flash drive. Alternatively, we suggest using MyASUS to update the BIOS.
      How to update BIOS in Windows
      www.asus.com/support/faq/1008276/

  • @НуразимЖенис
    @НуразимЖенис 4 года назад +3

    Thank you!

  • @st4rzsyn
    @st4rzsyn 4 года назад +2

    im confused on how to update my bios on an asus tuf gaming fx505gt

    • @asus_support
      @asus_support  4 года назад

      Hi Ari Potato
      Please follow the steps in the video to update BIOS via EZ Flash in UEFI mode.

  • @Selenic_c
    @Selenic_c Месяц назад

    Hey I had a BIOS update and now my laptop's fans are getting warmer and making more noise than before... What's the matter?

    • @asus_support
      @asus_support  Месяц назад

      It is recommended that you refer to the following FAQ for troubleshooting.
      www.asus.com/support/faq/1015064/
      Sorry for any inconvenience it may be caused.

  • @zuko9945
    @zuko9945 Год назад

    Tengo un problema con una notebook asus q quiero actualizar la bios y no puedo,me aparece un cartel q tengo q tener la bateria con mas de 20% esta agotada,como soluciono esto??siempre me aparece ese cartel

    • @asus_support
      @asus_support  Год назад

      Hi, based on the issue, when updating the BIOS, please make sure that the AC adapter is plugged in when updating the BIOS on your device.
      You can refer to the following link.
      www.asus.com/support/faq/1008276
      Thank you.

  • @souravramola
    @souravramola Год назад

    How to go in this boot menu every time i'm going to aptio setup utility boot menu using f2 , not this screen please help me

    • @asus_support
      @asus_support  Год назад

      Hi, according to your question, could you enter BIOS configuration?
      Whether it is UEFI or legacy mode?
      Could you get into boot menu?
      Have you follow the steps according to the video or the FAQ at the description box?
      May I ask whether you want to update BIOS?
      Could you provide your product model and OS version? Thank you.

    • @souravramola
      @souravramola Год назад

      @@asus_support i updated my bios (their is no bios update in asus app now)
      Now when i'm opening bios using power and f2 key
      System is going to legacy bios not in uefi bios

    • @souravramola
      @souravramola Год назад

      @@asus_support i updated my bios (their is no bios update in asus app now)
      Now when i'm opening bios using power and f2 key
      System is going to legacy bios not in uefi bios

  • @AmarjeetSingh-e9e1h
    @AmarjeetSingh-e9e1h 15 дней назад

    am getting a BIOS update on my ASUS laptop (version A15). I want to download the BIOS from MyASUS, and it asks me to restart and open the EZ Mode screen. For this, is it necessary to have a USB drive to update the BIOS? On my ASUS, it automatically downloads the BIOS and tells me to restart the laptop. What steps should I follow?

    • @asus_support
      @asus_support  11 дней назад

      It is recommended that you refer to the relevant steps in the FAQ.
      www.asus.com/support/faq/1008276/
      Thank you.

  • @LogicWay
    @LogicWay 3 года назад

    Hi asus, I got ASUS TUF FA506IC. I accidently updated by firmware update on windows but not yet installed it yet. Cnaceld it when bios menu popped up. Do i need usb too instal the firmware update and everytime i restart the bios menu ahowed up.

    • @LogicWay
      @LogicWay 3 года назад

      Its on optional update section

    • @LogicWay
      @LogicWay 3 года назад

      And is there a way to cancel bios instal and make bios menu not ahowed up everytime i restart

    • @asus_support
      @asus_support  3 года назад

      Hi Luck,
      Do you mean it would enter bios automatically but you can boot into windows after exit bios? If the bios update process start, cannot be stopped. It may cause issue if you force stop it. If you don't have USB flash drive, please refer to the following video to update to the latest bios 300.
      ruclips.net/video/KJtP4v32CcA/видео.html&t
      Please also restore bios to all default settings.
      www.asus.com/support/FAQ/1044842/

  • @whazzpoppin8568
    @whazzpoppin8568 4 года назад +1

    When i search upy motherboard(im using a pc) on your site i cant find any BIOS versions to download. The motherboard i have is the PRIME B550m-k.

    • @asus_support
      @asus_support  4 года назад +1

      Hi whazzpoppin
      ,
      Please refer to the link below. www.asus.com/Motherboards-Components/Motherboards/PRIME/PRIME-B550M-K/HelpDesk_Download/
      Driver & Tools > Please select OS
      > Windows 10 64-bit > BIOS > show all

    • @whazzpoppin8568
      @whazzpoppin8568 4 года назад +2

      @@asus_support Thanks! I appreciate the quick answer.

  • @ozy4830
    @ozy4830 4 года назад +1

    Sir, I have advance mode and ez flash section. I can not see USB or USB there. I will be glad if you can help.model fx705dt

    • @asus_support
      @asus_support  4 года назад

      Hi wlogan
      ,
      Did you format the USB flash drive to FAT32 and copy the BIOS file to the USB drive? If yes, please try another USB flash drive(FAT32) and USB port.

  • @bikni978
    @bikni978 4 года назад +2

    Whenever I plug in anything into my laptop and I’m on a game the laptop starts lagging it may be because it switched from my nivida to intel. Is there any fix? Is my adapter damaged?

    • @asus_support
      @asus_support  4 года назад

      Hi
      Please check power mode is under saving mode or balance mode.

    • @bikni978
      @bikni978 4 года назад

      @@asus_support where can I find that?

    • @user-bk5qj2it5x
      @user-bk5qj2it5x 4 года назад

      Try playing while charging and I recommend playing the game over 80% and charging

    • @asus_support
      @asus_support  4 года назад

      Hi
      Please click battery icon in the lower right corner.

  • @wahyukrisdianto108
    @wahyukrisdianto108 Год назад

    Please help, I have downloaded all versions and followed the detailed tutorial on RUclips for Asus support, but still can't turn on X441NA. Board rev 2.2 and 2.1 ,,,🙏 thank you,,,

    • @asus_support
      @asus_support  Год назад

      Hi, based on your issue, make sure your power adapter is functioning correctly and providing the right voltage. Try using a different power adapter or charging cable to see if that resolves the issue.
      If you have any external devices connected to the laptop, disconnect them and try turning on the laptop without any peripherals connected.
      Sometimes, performing a hard reset can resolve issues with laptops. To do this, disconnect the laptop from the power source, remove the battery (if possible), and press and hold the power button for around 30 seconds. Then, reconnect the power source and try turning it on again.
      Thank you.

  • @Navinya006
    @Navinya006 2 года назад

    i have a asus c550cc legacy mode but i dont know how to get into biod menu

    • @asus_support
      @asus_support  2 года назад

      Hi Navinya Telote,
      Is the model name X550CC? Please refer to the following link and restart your notebook then press F2 during POST.
      www.asus.com/us/support/FAQ/1008829/

  • @AKCOMPUTERS
    @AKCOMPUTERS 3 года назад

    I GOT ERROR ASUS X507UA YOUR SELECTED FILE IS NOT A PROPER BIOS

    • @asus_support
      @asus_support  3 года назад

      Hi
      AK COMPUTERS,
      Did you download 306 BIOS for ASUS EZ Flash Utility? If download it again but still the same, please refer to following link to update bios in windows.
      ruclips.net/video/KJtP4v32CcA/видео.html&t

  • @tobangapatar1357
    @tobangapatar1357 3 года назад

    Hello, I have an issue every time security option appears on lock screen and I point to PIN option there is always ghost typing on the PIN field until I press any key on keyboard to stop it, I have reinstalled Win 10 several times but none working
    what could be the problem?
    and another one again, my ssd doesn't appear in Priority Boot despite the fact it recognizes in Windows and Storage Information in Bios, Would updating bios fix the problems?
    My laptop Asus F570ZD and I am on 310 Bios

    • @asus_support
      @asus_support  3 года назад

      Hi there, yes, you can try to update BIOS and load default BIOS setting. May we know if your SSD is from factory or you install your own?

    • @tobangapatar1357
      @tobangapatar1357 3 года назад

      @@asus_support Did by myself because it came with no ssd option. I updated bios to 312 but it doesn't resolve my ssd problem, interestingly when I change it to MBR my bios can detect it but windows can be installed in unless I revert to GPT

    • @asus_support
      @asus_support  2 года назад

      Hi there, I'm afraid it is voiding the warranty if you install SSD your own.

  • @saminaashir4521
    @saminaashir4521 4 года назад

    No it doesn't show any errors but when i press it and it restarts but it takes me back to the bios utility ez mode

    • @asus_support
      @asus_support  4 года назад

      Hi Samina Ashir,
      If you cannot boot system successfully, I would suggest send your device to our local service center for a check. Please visit our official website for contact info of local service center.

  • @martinascalese5666
    @martinascalese5666 Год назад

    I did update the usb drive in fat32 but i have a problem, when i go in the uefi bios mode, the command "asus ez flash 3 utility" appears to be non-clickable, so i dont know how to resolve that, any ideas?

    • @asus_support
      @asus_support  Год назад

      If you are unable to update successfully, it is recommended to refer to the following FAQ for updating through MyASUS.
      [Notebook/AIO/MiniPC] How to update BIOS in Windows
      www.asus.com/support/FAQ/1008276/
      Sorry for any inconvenience it may be caused.

    • @martinascalese5666
      @martinascalese5666 Год назад

      @@asus_support i did that already. And yet I only found out that maybe it's a problem with the administrator's password. I have one but I don't know how to remove it, I see all the RUclips videos about it but that solution that they are presenting doesn't work for me. I think that the fact that I'm not an administrator for the bios is why I can't modify or enter the setup at all.

    • @asus_support
      @asus_support  Год назад

      Unfortunately, if the BIOS is locked due to a password, preventing settings changes, we recommend taking your laptop to the service center for further investigation.
      The following is the contact information:
      www.asus.com/support/service-center-location
      Also you can contact the local service center for help.
      The following is the contact information:
      www.asus.com/support/CallUs#
      Sorry for any inconvenience it may be caused.

  • @Priyanshu8bp
    @Priyanshu8bp 4 года назад +2

    Why there is no AI Twerker in asus X507UAR

    • @asus_support
      @asus_support  4 года назад +1

      Hi
      Thank you for asking , AI tweaker only support motherboard and some gaming desktop products.

    • @Priyanshu8bp
      @Priyanshu8bp 4 года назад

      @@asus_support I have installed a 8GB RAM with 2400mhz, CL 17, 260 sockets
      It already had 4GB with same details
      Is my 💻 laptop working in 2400 mhz

    • @asus_support
      @asus_support  4 года назад

      @@Priyanshu8bp Hi, yes original spec is 2400mhz.

  • @im_a_bot404
    @im_a_bot404 3 года назад

    Hey asus so i accidentally installed the bios update for windows file which is in the myasus customer area with other drivers and now when i start my laptop the first thing that opens is the ez flash mode, i dont want to update my bios rn how can i prevent the flash mode from opening on startup.

    • @asus_support
      @asus_support  3 года назад

      Hi
      im_a_bot404,
      I'm afraid if there is no cancel option, it may mean cannot be cancelled.

    • @WhitePerson-
      @WhitePerson- 10 месяцев назад

      just F2 + Power, enter in legacy, and go in portion priorities 1, instead of that put your operative system as a priority

  • @berivancerendans456
    @berivancerendans456 3 года назад

    İt is written " selected file is not a proper bios" . I have already checked the usb , it is fat32. Could you please help me

    • @asus_support
      @asus_support  3 года назад

      Hi Berivan Ceren Danış,
      Please refer to the following link.
      www.asus.com/support/FAQ/1029957/

  • @JosefoJosefoPC
    @JosefoJosefoPC 4 года назад

    Hello, I have this model: Asus E403NA. I am trying to boot with a flash memory, it reads it but it does not boot, I have disabled safe mode but nothing, I have tried to update the bios but when I access the ez utility it does not recognize the usb either, the strange thing is that in the main bios screen recognize flash memory, any ideas ..?

    • @asus_support
      @asus_support  4 года назад

      Hi I need to remind that format of flash drive should be FAT 32, than check what's your partition type? UEFI or legacy?

    • @JosefoJosefoPC
      @JosefoJosefoPC 4 года назад

      @@asus_support Thanks for the answer, the usb is fat32 formatted. The problem is that the bios does not give the option of csm even disabling the safe mode. My bios is uefi.

    • @asus_support
      @asus_support  4 года назад

      Understand, as my understanding , there some platform have cancelled CSM mode to fully support UEFI. Please try to use some disk tool to create UEFI booting partition in flash.

    • @JosefoJosefoPC
      @JosefoJosefoPC 4 года назад +1

      @@asus_support Thank you.

  • @venomcodes4347
    @venomcodes4347 3 года назад

    Hello!!!
    My laptop isn't charging and isn't starting. Can it be because of Bios problem???
    Please reply quickly!!!
    Very tensed 😓😓😓

    • @asus_support
      @asus_support  3 года назад

      Hi
      Venom Codes,
      Did it occur after bios update? May I have the model name and the bios version? Please refer to the following link. www.asus.com/support/FAQ/1014276/

  • @shauryasinghclass3b694
    @shauryasinghclass3b694 Год назад

    Whenever i am trying to update EZ flash it is showing connect ac adaptor and ensure power is more than 20 percent. I am changed the battery also...then also same problem again

    • @asus_support
      @asus_support  Год назад

      Hi, based on your issue, may I ask have you put the charger on when updating the BIOS?
      Have you try other way to update BIOS?
      You can refer to the following link.
      www.asus.com/support/FAQ/1044348
      Also, could you provide the product model and current BIOS/OS version?
      Thank you.

  • @chadpezza307
    @chadpezza307 3 года назад +1

    By BIOS updates on its own when I have Windows updates. How do I disable this?

    • @asus_support
      @asus_support  3 года назад

      Hi Chad Pezza
      ,
      I am afraid the windows update cannot be disabled but it can be paused.

    • @chadpezza307
      @chadpezza307 3 года назад

      @@asus_support My BIOS updates automatically when windows updates without it even asking for permission or any notice. There’s no way to make it so I have to manually start a update BIOS myself? BIOS flashing should be entirely in my control as it can be risky

    • @asus_support
      @asus_support  3 года назад

      Hi Chad Pezza
      ,
      I think it will show the BIOS update is starting but cannot be disabled or stopped and the process may be quick and ignored. Is the description same as yours? May I have the model name and BIOS version of your device?

    • @chadpezza307
      @chadpezza307 3 года назад

      @@asus_support Thank you for the reply. I have the ASUS TUF Gaming FX505DT laptop, not to sure what BIOS version I am on but I don’t think that should matter. The issue is that automatic updates trigger BIOS updates. I only want the BIOS to update when I tell it to do so.

    • @asus_support
      @asus_support  3 года назад

      Hi Chad Pezza
      ,
      After consulted with our team, the BIOS update with window update means the BIOS is important, so I also suggest to update it. It may show the firmware XXX(BIOS version) after check for the updates, but I am sorry that cannot be disabled.

  • @ArianRyu
    @ArianRyu 4 года назад

    Asus, I have an Asus x556U notebook, I had a problem with its battery and ended up removing it. Now every time I try to update or format Windows the BIOS starts with the following error: EZ flash check system power error please check battery is connected and remaining capacity is more than 20.
    At the bottom it says OK, but when I click nothing happens. I do not understand this error, even if the laptop has no battery it should be able to update it since it is connected to the power.

    • @asus_support
      @asus_support  4 года назад

      Hi Santi Rivera
      ,
      It is always check battery capacity should be more than 20 before BIOS update. Please visit our local service center for further checking. You can find contact information on our support page of official website.

    • @WhitePerson-
      @WhitePerson- 10 месяцев назад

      while its this screen type ''risky'' and it will bypass it

  • @jeromedetorrestapay330
    @jeromedetorrestapay330 8 месяцев назад +1

    hello I'm here because my asus laptop always go to bios, so this can help my problem?

    • @asus_support
      @asus_support  8 месяцев назад

      I suggest you check if the keyboard is malfunctioning, or reset the BIOS to default settings before confirming.
      [Notebook/AIO] How to restore BIOS settings
      www.asus.com/support/faq/1044842/
      Sorry for any inconvenience it may be caused.

    • @jeromedetorrestapay330
      @jeromedetorrestapay330 8 месяцев назад

      my laptop asus vivobook 14, my keyboard are functioning well,

    • @jeromedetorrestapay330
      @jeromedetorrestapay330 8 месяцев назад

      I already reset the bios settings, if this doesn't work, I need to update my bios?

    • @asus_support
      @asus_support  8 месяцев назад

      Yes, you can also try updating the BIOS. If the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.
      The following is the contact information:
      www.asus.com/support/service-center-location
      Also you can contact the local service center for help.
      The following is the contact information:
      www.asus.com/support/CallUs#
      Sorry for any inconvenience it may be caused.

    • @shsh7762
      @shsh7762 4 месяца назад

      اهلا هل تم حل مشكلتك ؟ اعاني من نفس المشكله

  • @jonshaffer5793
    @jonshaffer5793 10 дней назад

    Hello Asus. I'm building a new pc, and it needs updated bios. I have the z880m-plus wifi. my question is if I download the bios update and use ez flash will it also update the Intel Me file or do I need to download and update that separately. I see on the support page there are two different files to download.

    • @asus_support
      @asus_support  7 дней назад

      Regarding your question, I would recommend you visit the following forum post to get more assistance.
      zentalk.asus.com/t5/motherboards/bd-p/motherboards
      Sorry for any inconvenience it may be caused.

  • @НиколайТаглин-ы7и
    @НиколайТаглин-ы7и 2 года назад

    Good afternoon, when downloading the software of the my asus application, I further suggested updating after turning off the laptop, when turned on, it immediately gets into the bios. I do not have the skills to work in the bios and I am afraid to spoil the laptop, the question is for what purposes for ordinary ordinary users it was necessary to do this update, those users who are unable to make it on their own, log out the bios program does not work by pressing escape, not by restarting the laptop, further use is not possible.

    • @asus_support
      @asus_support  2 года назад

      Hi Николай Таглин,
      Is the current situation that after updating the BIOS, you cannot leave the BIOS process and enter the system? Could you please provide the model name of your device?

  • @UnarinePhilipMuthambi
    @UnarinePhilipMuthambi 2 года назад

    My Vivobook 15 X540NA is using Version 301, can I jump straight to Version 3.20.0001 for windows 8? It is not seeing the USB Flash in BIOS as an Boot device.

    • @asus_support
      @asus_support  2 года назад

      Hi Unarine Philip Muthambi,
      There is no bios version 3.20.0001 on our support site. May I know which bios or driver you mentioned?

  • @scienticus
    @scienticus 7 месяцев назад

    How to update bios from the Hero MAximus Z790 for the Intel 14900 KS, without putting the CPU on it? Its a new mainboard, where i have to update it first, bevor i put my cpu on the mainboard

    • @asus_support
      @asus_support  7 месяцев назад

      Regarding your question, I would recommend you visit the following forum post to get more assistance.
      rog-forum.asus.com/t5/gaming-motherboards/bd-p/HSS_MB
      Thank you.

    • @AnalNoise
      @AnalNoise 7 месяцев назад

      Buy celeron for update your mb😂

  • @Uilliam56
    @Uilliam56 4 года назад +1

    I need help! Tuf Fx504gd is the model
    When i installed armoury crate(which never came preinstalled)
    I can't do much with it,it only shows aura sync(which i don't need)
    I only wanted to control fans and stuff because i know you can do that with it,why can't i have it working?
    It's a tuf laptop ,it should

    • @asus_support
      @asus_support  4 года назад

      Hi Uilliam56 X
      ,
      Did you use Armoury Crate & AURA Creator Installer on our official website to install Armoury Crate? Please make sure windows update and the update center in Armoury Crate all up to date. If it is still only AURA Sync, may I have your BIOS version, version of Armoury Crate and the screenshots?

  • @sathvikshetty6775
    @sathvikshetty6775 3 года назад

    after some update my laptop directly opened the bios update thing and im trying all possible things but not abble to close it pls help

    • @asus_support
      @asus_support  3 года назад

      Hi
      Sathvik shetty,
      Do you mean it stuck in BIOS configuration? May I have the model name? Please also press F9 to restore default settings and then press F10 to save & exit.

  • @JokoStudios
    @JokoStudios 4 месяца назад

    Hi. I have an Asus TUF GAMING Fx504 Series. The laptop suffers overheating, so i unplugged the battery, but i dont remember where I put it (I remove it 2 years ago)
    Now, i want to update the Bios, butIi cannot cause I dont have battery. I dont want to buy another battery, cause it wont solve the overheating problems (laptop motherboard collapse and restart many times) ..
    So, how can I update the bios? on an old asus bios, I wrote "RISKY" and it runs, but in this laptop, dont work this trick...
    Could you give me a solution, without buying another battery, please?
    kind regards

    • @asus_support
      @asus_support  4 месяца назад +1

      Unfortunately, during the BIOS update process, battery installation is necessary.

  • @Fliqpy
    @Fliqpy 3 года назад

    my laptops battery is dead and wont charge, how do i update the bios because it wont let me since the battery is dead.

    • @asus_support
      @asus_support  3 года назад

      Hi
      huskiibruh,
      I am afraid the battery capacity will be checked before BIOS update, and the step cannot be skipped. I suggest backup your personal data and send the device to our local service center for further examination. Please visit our official website for contact info of our local service center.

  • @ganeshgani2132
    @ganeshgani2132 Год назад

    My laptop model no is X512FA vivobook how to update EZ Flash? And also my laptop is hanging if I shut down the laptop automatically it's on again, and also if press one key another window is open whats is the issue

    • @asus_support
      @asus_support  Год назад

      Hi, according to your question, it is suggest that you can refer to the following link.
      www.asus.com/support/faq/1008859/
      Thank you.

    • @ganeshgani2132
      @ganeshgani2132 Год назад

      No use it's not updated again system in dead condition worst asus

    • @asus_support
      @asus_support  Год назад

      @@ganeshgani2132 Hi, based on your issue, may I ask whether you cannot you cannot update the BIOS after you try all the steps according to the video or the FAQ at the description box?
      If so, it is suggest that you visit official repair center for further repair and inspection.
      Thank you.
      www.asus.com/support/service-center-location

  • @ferhbeirana1536
    @ferhbeirana1536 3 года назад

    Hey I accidentally pressed something and now the Ez flash won't stop appearing every time i turn on my laptop, how do I stop this?

    • @asus_support
      @asus_support  3 года назад

      Hi
      FERHBEIRANA,
      If the update is processing, I am afraid there is no option to stop, and please do not force shut down during the update process to prevent any issue. Please kindly wait for the update finished.

  • @Origined
    @Origined 4 года назад

    Why theres no asus fx505dt in the bios?
    Theres only fx505gm, fx505ge, fx505gd
    Why theres no fx505dt?????

    • @asus_support
      @asus_support  4 года назад

      Hi
      Please download from below link, Thank you.
      dlcdnets.asus.com/pub/ASUS/GamingNB/FX705DT/FX505DTAS310.zip

  • @hmacha
    @hmacha 4 года назад

    Hi asus, the keyboard and touchpad of my asus laptop K52F have stopped working. And external keyboard is also not working. What should I do???

    • @asus_support
      @asus_support  4 года назад

      Hi A.R. Talha,
      Please refer to the recommendations below.
      www.asus.com/support/FAQ/1042539/
      www.asus.com/support/FAQ/1015071/

  • @Miguel2013
    @Miguel2013 Год назад

    dear asus, i have my asus support page (after registering with my serial number) my asus is e203ma but on uefi ez flash it says the firmware installed is a e203mas and it won't take the e203ma cuz probably someone flashed the wrong firmware years ago. i downloaded the latest .322 firmware but my laptop won't take it when it really is the one for it. Can you please tell me how to force it?

    • @asus_support
      @asus_support  Год назад

      Hi, may I ask if your question is related to a laptop?
      If so, we are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers.
      For our laptop series products, we have created the forum specifically for users of laptop products.
      On the forum, you can ask questions related to the products, share your experiences, and interact with other users.
      Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses.
      zentalk.asus.com/t5/laptop/ct-p/Laptop
      Thank you.

  • @upil2888
    @upil2888 3 года назад

    hi asus! I got a notification from my device, "your pc needs to be restarted to finishing setting up this device : vivobook uefi" , and when i restarting my device, system always go to bios utility - advanced mode.. what should i do? should i update bios though there is no problem? please help me, thank u🙏

    • @asus_support
      @asus_support  3 года назад

      Hi
      saya rizka,
      Did it appear after windows update or any settings changed? May I have the model name such as X512FL and the bios version? If you do nothing and exit bios utility, do you get the message again?

    • @upil2888
      @upil2888 3 года назад

      @@asus_support Yes, it appear after windows update ... My vivobook model is asus vivobook 14 K413EA and the bios version is X421EAY.212
      At first I couldn't exit because there was no option for yes or no logo to exit in the bios utility, finally i use ctrl+alt+del... but i still get the notification again after turn on pc..
      please help me, thank u🙏

    • @upil2888
      @upil2888 3 года назад

      @@asus_support Yes, it appear after windows update ... My vivobook model is asus vivobook 14 K413EA and the bios version is X421EAY.212
      At first I couldn't exit because there was no option for yes or no logo to exit, finally i use ctrl-alt-del.. but i still get the notification again after turn on pc..
      please help me, thank u🙏

    • @upil2888
      @upil2888 3 года назад

      @@asus_support hi asuss!! Please help mee 😭😭

    • @asus_support
      @asus_support  3 года назад

      Hi
      saya rizka,
      Can you open apps when you get the notification? Please update to the latest bios version 306 and please refer to the following link to restore bios to all default settings.
      www.asus.com/support/FAQ/1044842/

  • @AAAaaa-ci9gw
    @AAAaaa-ci9gw 4 года назад +1

    Hi asus my battery has problems and i cant update bios because the battery allways 0% and it should be 20% or mor
    Im use EZ falsh 3 utility
    Helllllllp me 😢😢

    • @asus_support
      @asus_support  4 года назад

      Hi AAA aaa
      ,
      I am afraid that the battery level should be 20% to update BIOS version. For battery issue, please send your device to our local service center for checking battery. Please visit our official website for contact info of local service center.

  • @repropcbs218
    @repropcbs218 Год назад

    I cant find my mode on asus
    My model is L406M
    And the one on asus is L406MA
    Would that one work ?

    • @asus_support
      @asus_support  Год назад

      Please refer to the following FAQ to confirm the complete model of the laptop you are using.
      Thank you.
      How to find Model Name
      www.asus.com/support/article/565/

  • @hellaofafighter
    @hellaofafighter 3 года назад

    Hello asus i just update my asusvivo book called firmware update and my laptop stuck a blackscreen i cant open it please help

    • @asus_support
      @asus_support  3 года назад

      Hi Mark Bodino,
      Please refer to the following link.
      www.asus.com/support/FAQ/1014276/

  • @ericinpublico2079
    @ericinpublico2079 3 года назад

    Hi, i downloaded the bios file. Unzipped it. And when I used it in EZ flash it said that the file is not a UEFI file... Any help for this?

    • @asus_support
      @asus_support  3 года назад

      Hi EricinPublic O,
      May I have the model name and the bios version you download? Do you put the file in formatted FAT32 USB flash drive?

  • @MegaKutabare
    @MegaKutabare 4 года назад

    pls help ican’t see the external drive or flashdrive that where the file is located. what cani do to locate that file when i open the ez flash utility3?

    • @asus_support
      @asus_support  4 года назад

      Hi
      Provide some trouble shooting method as follow:
      1.format flashdrvie to FAT32
      2.change different usb port to launch
      3.Do not have any booting partition in your flashdrive

  • @devolution747
    @devolution747 Год назад

    Hi, I am getting an error which says that "Selected file is not a proper BIOS!" Any help on this?

    • @asus_support
      @asus_support  Год назад

      Please confirm that the downloaded BIOS corresponds to the BIOS for your model, or you can visit the following forum post for more assistance. Thank you.
      zentalk.asus.com/t5/laptop/ct-p/Laptop

  • @__its_Sardar_Ji__
    @__its_Sardar_Ji__ 3 года назад +1

    My bios file is not supported and then my laptop is not turning on?

    • @asus_support
      @asus_support  3 года назад +1

      Hi
      L o L,
      Do you mean it shows your BIOS file is no supported before BIOS update or it is black screen after BIOS update? May I have the model name of your device?

    • @__its_Sardar_Ji__
      @__its_Sardar_Ji__ 3 года назад

      @@asus_support asus vivobook X543UA

    • @asus_support
      @asus_support  3 года назад

      Hi
      L o L,
      Please refer to the recommendations as below. www.asus.com/support/FAQ/1014276
      If it is still not turning on, I suggest send the device to our official website for further examination. Please visit our official website for contact info of our local service center.

    • @__its_Sardar_Ji__
      @__its_Sardar_Ji__ 3 года назад

      @@asus_support sir I am trying to update but I say that file not support what can I do plz help me who I updated my bios uz look?

    • @__its_Sardar_Ji__
      @__its_Sardar_Ji__ 3 года назад

      Link of x543ua bios?

  • @mikquiza2804
    @mikquiza2804 4 года назад

    In my vivobook x505z update the bios to version 313, and now it no longer enters the hard disk, it enters the bios directly, how can I correct this?

    • @asus_support
      @asus_support  4 года назад +1

      Hi Mik Quiza
      ,
      If you press F9 to set default and then press F10 to save & exit, can it boot into windows?

    • @mikquiza2804
      @mikquiza2804 4 года назад +1

      @@asus_support hi, thanks for answering, reinstall the operating system and the problem is solved ✌

  • @erikkovacik9178
    @erikkovacik9178 11 месяцев назад

    am trying to update my device to enable Thunderbolt 4 via [Gaming NB] ROG 2022 AMD Ryzen 6000 series USB4 feature. I follow all the steps correctly (FAT32 version, extract, send to usb device, correct device used (GV601RW, etc...) but I keep on getting message: selected file is not a uefi bios
    when I try to run it. I am running out of ideas on how to enable this thunderbolt feature as I really need it.
    I am using ASUS rog x16

    • @asus_support
      @asus_support  11 месяцев назад

      Regarding your question, I would recommend you visit the following forum post to get more assistance.
      rog-forum.asus.com/t5/gaming-notebooks/bd-p/HSS_Notebooks
      Thank you.

  • @ahmedshatet3613
    @ahmedshatet3613 3 года назад

    Hello. Please tell me how can I change the laptop display connection from integrated to discrete graphics card?
    I have ASUS TUF Gaming A15

    • @asus_support
      @asus_support  3 года назад +1

      Hi ahmed shatet,
      Do you mean when connect to an external monitor? May I have the specific model name such as FA506IH?

    • @ahmedshatet3613
      @ahmedshatet3613 3 года назад

      @@asus_support internal monitor
      ASUS TUF Gaming A15 FA506QR-HN035

    • @asus_support
      @asus_support  3 года назад

      Hi ahmed shatet, you are able to set specific app/games to be run or executed by discrete graphics card in Nvidia control panel/center. Thank you.

  • @NightShadow720
    @NightShadow720 2 года назад

    I have the ASUS Vivo Notebook Pro. Will it be any different from the Notebook if I update the BIOS in mine with EZ Flash?

    • @asus_support
      @asus_support  2 года назад

      Hi, according to your question, you can update BIOS in Windows or
      Update BIOS in BIOS Utility (by using EZ Flash tool)
      You can refer to the following link. Thank you.
      www.asus.com/support/FAQ/1008276/

  • @shdt-videos
    @shdt-videos Год назад

    I am using Asus X409MA. I came here to use this BIOS for ASUS EZ Flash Utility to remove my BIOS password but holding f2 key then pressing power key just still don't work.
    When I power on it automatically asks for BIOS password.
    I already tried removing the back case, but the CMOS Battery is Built in. I tried draining it by removing the battery and holding power on for more than 10 minutes but still Don't work. I tried BIOS backdoor date code in every BIOS date of my laptop model to unlock but still won't work.
    HELP ME ASUS!

  • @sreeram8511
    @sreeram8511 3 года назад

    Hello,I recently bought a new laptop(on 26th january 2021). It is asus tuf a17 1TB version.I don't know why it automatically shutsdown when i watch movies. I really feel very irritated and sad pls find me a solution 🙏🏻🙏🏻.It happens atleast for 1 time when Start using it.

    • @asus_support
      @asus_support  3 года назад

      Hi Sreeram
      ,
      Did it connect to adapter when shutdown? Can it restart by pressing power key? How much battery percentage is remaining after restart? Please make sure BIOS version and windows update all up to date.

  • @u9vata
    @u9vata 2 года назад

    Hi @asus_support !
    Do you maybe know if upgrading or changing the BIOS version can reset some firmware variables or default them?
    Asking because today when the battery flatouted nearly (led was blinking and I turn off machine fast) it seems the machine got stuck in "airplane mode" and thus wifi hardware does not show up!!!
    The led for airplane mode immediately starts to be lit up after linux boots. I did not update the system or anything, but the low power level state seems to have caused this. The FN+F12 button to enable and disable this never worked because likely the ACPI is not properly done (some other FN keys do work) but because of the machine going to sleep and me turning it off likely the same time it got into some state that got saved. If I disable acpi with grub params the led does not lit up, but still not network. If I add acpi_osi="Windows 2009" grub parameter (or similarly value of "Windows 2012") that does not seem to change anything, but setting "Windows 2015" - thus masquerading my linux as a Windows 10 OS for the ACPI codes of yours freezes so they do not let me use the key combination in either ways...
    Is there any way I can turn the airplane mode off? I have no access to windows and currently on cable, but use the machine on flights and travel normally too and plan to do it. Why is there no proper support is beyond my understanding as to me it seems that architecture is overly complicated for some reason but I still hope there is some solution.
    So is there chance down or upgrade here would help? Is there any way to default stored variables? I know that CMOS stores things, but not sure where else things might be stored.

    • @asus_support
      @asus_support  2 года назад +1

      Hi, according to your question, it's suggest that you can update your chipset driver first.
      If you want to update your BIOS, please visit our website to check the latest version. Thank you.

    • @u9vata
      @u9vata 2 года назад

      @@asus_support How can one do that on linux? (Machine I bought without OS).
      Btw It started to work again after I accidentally generated a power spike in the house and all electricity went off because a faulty equipment... Interesting... I also delved deep into DSDT codes and whatnot, but I only read ACPI values, not wrote it so I am not sure it was me fixing it... But added some packages related to ACPI debugging so who knows...

  • @vishwajeetrana1872
    @vishwajeetrana1872 10 месяцев назад

    Hi Asus,
    I have a gaming laptop of model Zephyrus GU502GU_GU502GU L. I am facing battery issue since 1 month. I replaced my asus laptop battery two times. But the problem remains same. The problem is that laptop battery stuck at a point. For example, it shows 100% always. Battery neither decreases nor increases. But the laptop is usable in battery. One important thing is that , I can't able to power on my laptop on battery. Please solve my problem. I am in trouble.😣😣
    Help me!

    • @asus_support
      @asus_support  10 месяцев назад

      Did you purchase the battery for replacement yourself? Based on your description, it seems more likely to be a motherboard issue. We recommend you post on the following forum to get more assistance.
      rog-forum.asus.com/t5/gaming-notebooks/bd-p/HSS_Notebooks
      Sorry for any inconvenience it may be caused.

    • @vishwajeetrana1872
      @vishwajeetrana1872 10 месяцев назад

      @@asus_support Can this problem be fixed and how much will it cost to fix it? If you know please tell me?

  • @snehaupadhyay8774
    @snehaupadhyay8774 3 года назад

    I have bought Asus Zenbook 14, it didn't ask for usb and bios update option popped up on its own, do I need to do anything else?

    • @asus_support
      @asus_support  3 года назад

      Hi
      sneha upadhyay,
      If the bios version is important, it will be uploaded to windows update. It is not necessary to use USB flash drive.

  • @submissiveputin
    @submissiveputin Год назад

    hi asus , sometimes when i restart my tuf gaming f15 the bios utility ez mode flashes , a month ago i gave my laptop to the service center and told them to update the bios . But when i was restarting it a week before again that ez mode appeared . So have they updated it or still there is something remaining ?

    • @asus_support
      @asus_support  Год назад

      Hi submissiveputin
      Regarding your question, I would suggest that you post your issue here to receive more assistance.
      zentalk.asus.com/t5/laptop/ct-p/Laptop
      We apologize for any inconvenience this may cause.

  • @skeptical_penguin
    @skeptical_penguin 3 года назад +2

    after i extract the .zip file into my pc I get 2 files - "ASUS_FX706LI_309_BIOS_Update.exe" and "ASUS_FX706LI_309_BIOS_Update.exe.SHA". I have an ASUS TUF F17 FX706LI. Which file do I choose when selecting the file to update BIOS from?

    • @asus_support
      @asus_support  3 года назад +2

      Hi
      Skeptical_penguin,
      I am sorry the BIOS 309 for ASUS EZ Flash Utility on the support site seems incorrect. Our team had uploaded the correct file again, but it takes1-2 days to sync. If you want to update now, please refer to the following video to update BIOS in windows first.
      ruclips.net/video/KJtP4v32CcA/видео.html&t

  • @aryansaini906
    @aryansaini906 3 года назад

    It doesn't shows me pendrive and file in EZ FLASH. Is the Pendrive should be booted ??

    • @asus_support
      @asus_support  3 года назад

      Hi
      ARYAN SAINI,
      Please format the USB flash drive to FAT32.

  • @francsamuel518
    @francsamuel518 Год назад

    I can’t find the widget for mac to download and therefore I can’t make brightness settings...

    • @asus_support
      @asus_support  Год назад

      We do not provide update tools for the MAC system. May I ask which product model you are using? Alternatively, we suggest posting in the following forum to get more assistance. Thank you.
      zentalk.asus.com/t5/english-community/ct-p/en

    • @francsamuel518
      @francsamuel518 Год назад

      @@asus_support Thanks for your answer. It's a shame because it gives the impression that only half of the the work is done. The driver permits my zeenscreen mb165b to support the connection with my mac computer but no adjustments are possible.

  • @AzulGreen17
    @AzulGreen17 6 месяцев назад

    I want to toggle Resizable BAR but my computer has the MyAsus Bios instead of the one shown in the video. How can I get the one here or at least how can I turn Resizable BAR on?
    Edit: I have checked in GPU-Z and my hardware is compatible, all that is missing is turning it on in BIOS.

  • @raihanabdlghani
    @raihanabdlghani 3 года назад

    Asus i wanna ask, how can i do if bios updated outomitukly, sould i click serstrt and..? And is it importand i priper usb driver?

    • @asus_support
      @asus_support  3 года назад

      Hi
      Raihan Abdul Ghani,
      It is necessary to use usb flash drive for ez flash. Please follow the steps in this video or refer to the link below.
      www.asus.com/support/FAQ/1008276/

  • @papaleguanome
    @papaleguanome Год назад

    Hello there I just bought an Asus TUF Gaming f15, and when I started was without OS, so it went straight to the BIOS. But when I turned on it was 71%, but shortly after 20 minutes on the BIOS, while I was putting windows in a USB Flash drive, the battery goes to 40%. The Notebook was refurbished is this a problem or is it normal ? Bios version was 307.

    • @asus_support
      @asus_support  Год назад

      Please fully charge the laptop battery first, and then check again for any power loss issues. If the issue persists, and if you have recently purchased the laptop, we suggest contacting the retailer to inquire about the possibility of a return or exchange. We apologize for any inconvenience this may cause.

  • @thefoxmoonlight
    @thefoxmoonlight Год назад

    Bruh… my laptop is freezing on startup and support says to update bios. How tf can I do that if I cant even get to my home screen anymore

    • @asus_support
      @asus_support  Год назад

      If the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.
      The following is the contact information:
      www.asus.com/support/service-center-location
      Also you can contact the local service center for help.
      The following is the contact information:
      www.asus.com/support/CallUs#
      Sorry for any inconvenience it may be caused.

    • @thefoxmoonlight
      @thefoxmoonlight Год назад

      @@asus_support thank you for the reply. Seems that is what I will have to do :/

  • @karthik-gk1dg
    @karthik-gk1dg 4 года назад

    Does this solve my screen flickering issue??..cuz the screen flickers after the sleep mode and becomes normal when I restart my laptop

    • @asus_support
      @asus_support  4 года назад

      Hi karthik 789
      ,
      Does it happen after sleep mode or hibernate mode? Please make sure bios and windows update are all up to date and try again.

    • @karthik-gk1dg
      @karthik-gk1dg 4 года назад

      @@asus_support I guess after hibernation...... but its not regular.. it happens only once in a while..I had to restart my laptop to make those lines disappear every time.

    • @asus_support
      @asus_support  4 года назад

      Hi karthik 789,
      If the issue still persists after version update, may I Know your model name, bios version, windows update version, graphics driver version, and the video of the issue?

  • @sehajmehrok6025
    @sehajmehrok6025 3 года назад

    I started my laptop and it automatically go to auto ez flash 3 what to do now

    • @asus_support
      @asus_support  3 года назад

      Hi there, please follow the instruction you see and complete the update

  • @LuisMuñoz-l2l
    @LuisMuñoz-l2l 2 месяца назад

    I followed all steps of the video, but when I'm in ASUS EZ Flash 3 utility the archive don't apper me like the video, my laptop is a ROG STRIX GL503GE, and I trying to upgrade the version from 316 to 318, someone could help me?

    • @asus_support
      @asus_support  2 месяца назад

      If you encounter issues during the BIOS update process, we suggest you consider updating the BIOS through the Windows.
      www.asus.com/support/faq/1008276/
      Sorry for any inconvenience it may be caused.

  • @neerajkumar-ts6om
    @neerajkumar-ts6om 4 года назад

    Hey
    While i was shutting down my laptop. Own "update and shut down" was available so i went to bed late &put my device to update. BIOS update started on it's own. I a blue screen with a barcode and "your device ran into a problem......... You need to restart" written on it appeared. A very unusual screen of BIOS utility advanced mode appeared.my device was starting and closing 3 time than finally booted. Fan running crazy after that update. Laptop working as usual but i am pretty afraid.
    I HAVE PICTURE OF SCREEN WHICH I MENTIONED ABOVE WITH ME TOO.
    IT'S A BRAND NEW ASUS ZENBOOK i7 11th Gen.

    • @asus_support
      @asus_support  4 года назад

      Hi neeraj kumar
      ,
      Is windows update all up to date or some items are not finished? Please click on check for updates again.

    • @neerajkumar-ts6om
      @neerajkumar-ts6om 4 года назад

      @@asus_support yes it's up to date. I have attached some screenshot of what happened. Please tell me if it's a problem. I am very afraid. I had MacBook pro so I am not familiar to Windows a lot. My father have Asus vivobook I haven't seen such BIOS update on his device.
      screenshot link
      drive.google.com/drive/folders/16SUhpdiuHySVNb8eLn6XArvKCMPo3Ibq?usp=sharing

    • @asus_support
      @asus_support  4 года назад

      Hi neeraj kumar
      ,
      I am sorry that the second screenshot is blurred, so I am not sure what it showed. However, the first and the third are normal reminder to prevent BIOS update being interrupted or stopped. May I have your model name such as UX425EA and BIOS version? Please refer to the link below to check BIOS version. www.asus.com/support/FAQ/1008325/
      For blue screen questions, please refer to the link below to follow Microsoft's guide for toubleshoot.
      support.microsoft.com/en-us/sbs/windows/troubleshoot-blue-screen-errors-5c62726c-6489-52da-a372-3f73142c14ad?ui=en-US&rs=en-US&ad=US

  • @davidprima4167
    @davidprima4167 6 месяцев назад

    i have a409FJ mainboardm and replace asus A509FJ chasis, because A409 have a different keyboard layout can i flash using A509 FW ?

    • @asus_support
      @asus_support  6 месяцев назад

      I'm afraid that's not possible. Each model of BIOS is only compatible with its own device.

  • @Realdaele
    @Realdaele 2 года назад

    I have an Asus FX503VD and nothing i'm doing opens BIOS, tried it like in this video many times, does not work. Tried a USB keyboard, does not work. Tried F2+Fn on both laptop and a usb keyboard. Tried just smashing it like a crazy person, both with Fn and without, on laptop and on usb keyboard, nothing is working. To be clear: problem i'm trying to solve is getting my laptop to go past the asus logo on startup which it is stuck on, so i can't go into windows settings to change anything there. Anyone have any tips?

    • @asus_support
      @asus_support  2 года назад

      Hi Daele,
      Based on the situation you describe, it is recommended that you refer to the link below to fix frozen ASUS logo screen issue.
      www.asus.com/support/FAQ/1042613/