*UPDATE 7/12/22: **ruclips.net/video/OoV9AHvhg7s/видео.html* UPDATE 2/16/21: Interesting timing that I called to cancel my Craftsy auto-renewal on February 2nd, put out this video on February 12th, then received a confirmation email at 8:44PM on February 16th after thousands of people viewed it... What's your own experience with Craftsy been like since TN Marketing took over? Please share your thoughts here! The END of Bluprint (formerly Craftsy) 🧵 What About Forever Classes? ruclips.net/video/1GqsBI02KRo/видео.html Bluprint / Craftsy Update 🧵 Streaming Access WILL Continue!? ruclips.net/video/uKDoVs2WQDM/видео.html
I had never paid for Craftsy content but I did can an account there as I purchased many patterns through them which also were supposed to be forever. Did the same thing when they changed to Blueprint. Signed in on both. Made sure my content was still there etc. then when they shut down blueprint i got many emails from Craftsy. I tried many times to sign into my account to no avail!! I contacted them and gave them all of my info but they could not find me or my acct anywhere. Really pisses me off. But they keep sending emails to me however they say they dont have my email on file. Hmmmm how does THAT work?!?!?!
Found Craftsy add promoting $2.49 per year. Almost signed up till I realized it's too good to be true. Went to YT to find out how good it is and luckily i found this. Thanks for the info!
A million times, thank you! I almost got sucked in by their $1.75 -for-a-year offer but decided to do a bit of research first. You saved me from what would’ve been a frustrating situation!
I appreciate your candor about these things, especially when it comes to things you have endorsed in the past. In addition to the additional hurdle of steps to call and cancel a subscription, things like that add a barrier to folks like me who are disabled and have a difficult time making phone calls. A service which requires me to call to handle my account is a service I simply can't use.
I’m so happy to hear that someone else feels the same way I did and do about Craftsy! I did cancel my membership also. It’s not the same company! I was a member for about 5 or 6 years. They also use to give you 12 forever classes excluded with Your Premium Membership! It was good to see and hear that I was not the only one that was disappointed in the direction Craftsy is going! Thank you! 👍🏼🤗🥰
Same here :) There is always something to learn, do and for free. I did , however , just go to utube premium. Love it. Senior budget doesn't cover high cost of classes.
I paid the same amount on my regular CC. Had to cancel that card and get a new one. They won't be able to charge me for a renewal. And I won't renew - not with the practice they have of making it that difficult to stop auto-renewal.
That auto-renewal really gets me. I hate having to call a salesperson just to cancel something. It's always a song and a dance. I just want to do it online. They are currently offering membership for $2.97. I may do it anyway using a card that expires in a few months. 😁
Yup, loved it in the beginning, had a small shop with my patterns. Then I lost my store with bluprint, never have returned to purchase anything. Will never return to craftsy.
When a company makes it difficult to cancel, it’s a guarantee I will never do business with them. The fact that you did not get a verification email is highly suspect. I would also contact the credit card company and have them flag that charge if it is attempted.
Was just charged a membership when it says as I requested no more renewels/subscription - however they tried to charge my card - I reported Fraud - then some how they found an old card somehow from my husband and tried to charge him - he defrauded the charge even though they don't shoe his card in my account. I cannot remove my card or change it - both our cards have been shut down now bc of this - now We have to try to contact Craftsy - I will be cancelling everything - they show no renewal on their website but they went to great lengths to try and get money out of us - do not get a Craftsy acct
That happens to me, they tricked me indeed. In the promotion I signed up, I can't remember saying yes to auto-renewal. I don't understand why they'd charged me 97$
Thank you for posting this video! I recently asked a question on a Craftsy video (I had never heard of them before) They replied that they'd be happy to answer my question if I purchased a membership. So I did a Craftsy search and just found this video of yours. THANK YOU for sparing me the headache. I probably would have signed up for their services because it sounds great in theory. My question was such a simple one, they really could have just answered it as a good business practice....I found the answer on a sewing page. And that page gained a grateful new subscriber :)
My daughter and were talking about joining, but found you three videos and watched them first. Thank you so much for sharing all this info. We will not be joining, and followed YOU instead! Can't wait to explore your channel! Cheers!
If they do not opt you out and continue to charge your credit card, call your credit card company and report the charge as fraudulent. Also, keep track of your initial call to cancel with date, date & person you spoke to (it should be in your phone history log). Good luck!
I been canceled mines and then they charged me for the next month. I had to get PayPal involved. That was so unprofessional how they did it after I called for them to cancel. Thanks 😊 for speaking on this🤗
I,too am a Craftsy member since 2011. I am so disappointed in all the changes. I miss the tools and sewing supplies including fabrics that were offered. I also miss the fashions along the sewing kits for those fashions. I will be re-thinking all of this now that so much is offered on other media.
Thank you so much for creating this video! I was very close to getting a Craftsy membership today but I was hesitant because I would have to contact the company in order to get it canceled. That is usually a red flag for me - having to call or email the company to get something canceled (outside of utility companies). I looked for some reviews and found your video. Love that you added so many details. I am a new subscriber now!
I has joined craftsy back in early 2019? And I loved it! I was brand new to sewing and a huge fan of Angela Walters and her midnight quilt show so i would watch her videos then go to the craftsy store and buy the quilt kit that corresponded so I could make my own version. I loved how it came with everything including instructions and tips and you could even buy coordinating thread, it had a very professional look and feel to it. I bought three kits from them and loved every one! I was a member and when I found out they had gotten rid of their shop I decided to wait a little bit to see if it ever came back because I didn’t want to lose my discount. A year later they still hadn’t gotten their shop opened back up so I called one morning to cancel, it took a little bit and the customer service representative said they would have a new shop opening back up soon it never gave me a definitive time frame and tried to get me to stay but I told her that I would rejoin when that day came to get my discount back. It was a bit arduous denying her and trying to get my point across that I didn’t want my membership anymore since I only really used It for buying their supplies and quilt kits but I finally got through and canceled. I miss their shop and the old craftsy, I also miss seeing Angela Walters here on RUclips. They switched her to their platform and made it to where you would have to pay to watch which is really unfortunate. She was essentially the inspiration for me to buy a sewing machine and get into this new hobby, seeing her make a whole quilt in a “night” (I’m sure it was through the power of movie magic) made me feel like maybe i could do it too. Of course I soon realized it takes a WHOLE lot longer but still, she was real and even sometimes showed her mistakes 😅
Get the Privacy app and generate virtual cards (tied to your card, but kept private) and assign it to a single merchant. Set a limit so the merchant can't get more than your limit, and you can pause the card so it's no longer usable (you can un-pause it when you're ready to use it again. Works great on situations like this. No more cancellation headaches. There's also an option to create a one time use card.
Since Bluprint took over Craftsy I stopped buying patterns and classes from them - it was just never the same. I also got various shady feels about the way they treated content creators, and that put me off.
This was a timely video. Craftsy was one platform unavailable to me or it was extremely cost prohibitive (not in the US) so I jumped on the cheap enrollment offer to explore the site. I haven't used it once. I'm not a fan of creating barriers for customers to modify their account or to cancel entirely. It's definitely not a 'customer first' approach.
This has definitely become a shady organization. I've been trying to cancel my membership but there is no way to do it on their website. When I call the number they provide, it says the office is closed and provides office hours. I've called multiple times within their stated office hours and they are always closed. No one ever calls back when I leave messages.
Thank you for sharing! I was considering Craftsy; however, I changed my mind. It does seem like a lure to get customers and lock them in. The avoidance/hurdles for cancellation are ridiculous. No time for that foolishness!
I also was considering Craftsy, but now being aware of those shady practices I won´t sign up for the classes. Did you know or find another company that can provide craftsy classes? If you can answer this question would be very helpful. I want to learn new manuall skills and enhance my English communicative hability at the same time. I'm from Brazil.
I agree with you! I loved Craftsy when I joined in 2012. I wasn’t a fan when they went to Bluprint, so I cancelled. They should have left it alone. It was so great in the beginning.
Fortunately I watched your video before signing up! I saw the ad on Instagram and it's $2.49 for the whole year. It sounds too good to be true, so I search to see if it's a scam and I'm here. I didn't expect that it has to CALL to cancel the membership! I'm not living in the US, making international phone call would be hard for me. I can't imagine if I didn't watch your video and really sign up.
Ditto! Ditto! Ditto! What can I say, they are not the same. I was a member of Craftsy years ago when you had to buy the videos, un- fortunately I did not download them. About 3 months ago, I saw an advertisement for National Sewing, so I decided to join them. Big mistake!!! So I saw an advertisement after I joined like the day after I tried to get that price for $3.99 for the first year. I could not, so I cancelled my membership. Then I saw an advertisement for Craftsy last week for $1.99, went online to try and join and could not find that price so therefore I did not join. I had no idea that the two companies were affiliated. I'm so glad I saw your video today. I made the right decision!!! Oh, by the way I tried to pull up my old account with Craftsy, no use everything that I had purchased was gone.
When Craftsy changed to Blueprint, I felt stabbed, I spent alit of money on supplies..,Yall are the BEST SEWING TEACHERS I've ever had!! ..No More ..Thank you for the information and Encouragement Have a Beautiful Blessed Day!!
Thanks for speaking about your decision. Just wanted to mention, if you haven't already done so, it's a good precaution to notify your credit card about the cancellation and alert them about the potential renewal in March. Give them as much info about the conversation and transaction as you can and have them notate your account. It will be much easier on you in case you are charged in March, even though you should not be. Of course if that happens, it's time to notify the BBB, and possibly the attorney general to investigate fraudulent business practices. Hopefully, you won't be charged! I wish you well! BTW, I found your site when all the major Craftsy/Bluprint changes occurred last year and have kept an eye out to see your continued updates. I love how straightforwardly and naturally you speak to your audience and appreciate how well-considered you are on the topics you discuss.
I found an option in my Craftsy profile that allowed me to cancel my membership and remove my credit card. I chose both options and hope that the situation is final. Craftsy was fun and motivational several years ago but I tired of it eventually and do not find any new interesting content. Thanks for the video.
Personally I love the new Craftsy. I’m so thankful to have access to not only my forever materials but also access to new courses. Even at the new rate, it’s less than $7 a month for full access so I believe that’s a good deal. I will renew because I don’t want to ever lose Craftsy again like we thought we were last summer. I am incredibly disappointed that the product line is discontinued. But I do have a nice stash of fabric and thread to enjoy going forward. In full disclosure, I am an affiliate for the new Craftsy as I was for Bluprint (which I also loved). But I do pay for my own membership and I would not recommend anything I don’t truly love and use. It’s always interesting to hear other’s thoughts on matters important to our Craft community, but I’m going to have to be the odd voice and express my support for the new platform. Thanks for initiating the conversation. ❤️
Thanks for this. I also am glad Craftsy came back and will continue my membership. It's like anything you pay for. Read the fine print and USE it. How many of us have bought 'craft' things and they sit, sometimes still in the boxes they came in. Guilty. And almost anything you subscribe to you need to call to cancel. I do not feel that is a problem. I would be glad to talk to someone to be sure it would be. Off now to learn something new... :)
This was so timely for me to watch this. They charged me a second time shortly after I renewed when Craftsy came back up after Blueprint ceased. I sent them the information of a double charge and they are yet to reimburse me for the premium membership. Thank you for this information and I will be contacting them tomorrow about this. I like you have spent quite a few hundred of dollars on classes. I do have some specific classes that I watch.
Good for you to tell this horrible experience you had. I've had them too, with other companies. It's just so easy for them to take advantage of people. After I cancelled one of them, not only did they take money from my credit card a few more months but they actually took additional funds. My credit card company came to the rescue as far as further deductions were attempted by this company. I may as well say it, it was Norton, a security outfit!!! First of all they hardly ever caught high risk intrusions and kept taking my money. That was about 3 years ago. Every now and then when I search my hard drive for something I see Norton listed and I can't delete it. Online is a risky business. I'm glad to see that your subscription cancellation worked. Too bad that when you find a company you like and they change it to something useless and even raise the prices.
My subscription ended in January and I successfully ended the auto renew. A few days later I saw an ad for 2.49/year for Gold membership. I signed up for that and was given the “opportunity “ to increase my membership too “Premium” for around $7. I did this deal, so full membership for just under $10 for a year. I will cancel the auto renew, probably. I do use the platform, and like you, Jen, I have dozens of classes. I did notice recently that all my purchased patterns are back too. Yay!
I wonder if a few months from now, after all the initial 1st year customers are almost done - Craftsy announces they're lowering the premium membership price just to get those people to stay?
@@SewingReport yes, I think so. When I cancelled the renewal, the CSR countered with $29.99/ yr (so, lesson learned- always cancel the renewal to get a better deal), but I was already resolved to discontinue and force myself to watch the classes I bought, haha! But then, I couldn’t pass up $2.49... and $7
I cancelled my membership because the switch to Blueprint did not present, in my opinion, the same level of information, knowledge, and value. Then I found out about the how they started treating those presenting these classes. And when they quit carrying the coordinating fabric lines I used for quilting, that was when I'd had enough and cancelled. You have presented a clear and non-defamatory explanation. Thank you.
Just happened to see your video and some of your concerns are exactly what happened to me. I called the number listed to cancel my Membership as of 12/31/2020. Never received a confirmation email or anything from the company. In checking my CC bill in January, I was billed for the $79.99 subscription. Sent an email explaining my previous phone call and was told they would issue a credit. Along comes February and still no credit. Another email and I was assured of a credit. Finally, my March statement had the credit. I also explained this did not make me feel comfortable if I wanted to rejoin. Keep checking our CC statements is all I can say. Good Luck
Buried in the FAQ section is an email address you can contact if you want to cancel the automatic renewal. I've just sent them an email asking them to cancel the automatic renewal on my account. My renewal isn't until the fall, but we'll see what response I get.
I had a company try to force me to call to cancel a subscription, but I had signed up through the website, so I felt like I should be able to cancel through the website. I emailed to complain about this, so I called and was on hold for over 20 min. I emailed again to add to my complaints and they wrote back that I was cancelled. I kept an eye on my bank account though, but never got charged again. I've found I can generally get what I want if I don't swear, use complete sentences, and be persistent in my emails. 😉
I really apreciate what you've done in this video. This is a public utility service. Thank you so much for this content! Companies that do such practices to retain costumers should be penalized by regulated practices on the market. Enforcement of legal practices does not always work in the practical field. The best regulator in fact are the costumers. When people start not endorsing questionable services or products the companies are forced to change those practices. I also want to thanks you and congrat you for the very clear way you explained the Craftsy situation. The manner you broght out the facts made me understand clearly the content. I am learning English and this video taught me new vocabulary and also made me not fall into a trap.
I've been with them since they started. I have a ton of classes & was freaking out when Blueprint was going out. So I was glad. Now I'm not so sure. I like you, haven't watched hardly any classes. I need to see if I can save them somehow.
@@elainemarielaswell4957 Can you tell me a bit more about how you do this please? I live in NZ and the only reason I renewed is because I've got a lot "Own Forever" classes and I want to keep having access to them. If I decide to cancel/not renew then calling from New Zealand is just silly. (With this "Snag it" do you have to let the whole class play for it to be captured? I've got hours and hours of classes and it would take so long if I have to let them play for it to get them!) Thank you for any tips at all you can give. Kind regards... Megan
I'm glad I found your video. I signed up for e-mails but never signed up for the membership but I did find it a bit desperate and excessive that on an almost daily basis they send e-mails asking me to sign up. $2 sounded great but knowing me I wouldn't watch any videos until I was reminded of the expiration so I chose not to and now that I know they would have charged $80 for the next year and made it difficult to cancel, I'm glad I didn't. Thank you
I agree with you. It shouldn’t be difficult to cancel membership. I’m very cautious of that. However the 1.49 for first year was a great opportunity to get to know the company. I tried registering but they asked for my account info. At that point I backed out. Didn’t feel good about it. Now I found your video. Thanks for sharing.
I bought a lot of supplies from Craftsy back when they offered kits that weren’t just their own line. I got a couple great deals on Jinny Beyer items. Nothing has been the same since.
I bought a year of Craftsy for $2 when they started back up. I accidentally bought a second year for $2. I was not paying attention. They took both years. My renewal at the normal price will be in 10/22. At least they stacked them. I have already opted out of auto renewal. Put calling was not fun. Took to much time.
I'm just learning how to sew, so I jumped on the Premium Membership for $2.49 for the first year. When I went to turn off automatic renewal it said to call them or "click here". I clicked and chose the "it's too expensive" option for the reason, which is the truth as I'm on a fixed income. They offered me a renewal rate of just $12.00! So, after my first year is up I'll renew for another year at $12 and I'm thrilled to bits.
I didn’t have any problem canceling nor did I have to wait to speak to a representative. . I was sent a cancellation email along with the link for the $29.99 renewal for a “premium membership.” The customer service representative I spoke with was knowledgeable and helpful.
If you have enjoy classes, it is still a great bargain. I will continue my membership. You can easily pay that much for one class someplace else. It is still a great value if you are a class person. I cannot tell you how much I have learned. Donna J
Thank you so much for this info. I joined Craftsy a few years ago but canceled my membership because I too wasn’t using it enough to pay the fees. However, I just recently rejoined but I haven’t seen any of the classes I purchased from my first membership. I will have to do a deep dive on that. You are right about the new classes/videos. They are very superficial and not in depth at all. Again, thank you for raising this awareness.
I let my membership expire after they sold the company. Before that, I used the platform ALOT - both classes and patterns. I owned quite a few of the permanent classes. I was pretty disappointed. Also, I had a membership to Great Courses Plus. I found some of the best Craftsy classes on that platform, so I could already watch them there. Welcome to the world of American Business. I’m 64, and I wish we told young people that many of the best products and services go up in price and down in value, others go straight to scamming and grifting. I’m fortunate that my grandparents (Born in 1905) taught me about how we often can get swindled. We have to be ever vigilant. This has always been a problem in our country. Good job telling us all about what happened to you! 👍🏻
Your comments reflect my feelings as well. I 'own' around 60-70 classes from the original Craftsy. My observations about the Bluprint replacement match yours. I did try the NSCircle membership for $1 and found the content to be uninspiring. I had to call to cancel that subscription and will be following closely to ensure I don't get charged. My Craftsy subscription is due in October and I have planned to cancel since the beginning of the year. I'm not finding anything new that sparks my interest. Thank you for being open about your decision-making.
I really appreciate your sharing your opinion and experience. I got out when Craftsy became Bluprint. “Makers Gonna Learn” did the same thing with making cancellation difficult. They charged my card even after being told to cancel, and refused to refund it because it’s a “digital platform”.
I was charged recently for a membership to another subscription that was cancelled more than 6 years ago. So be careful that even years later you may be charged for something.
I just now cancelled my Craftsy membership. Just prior, I searched to see if others had a hard time cancelling and if there were any shady practices. Having to call in vs. cancel online had me wondering. Found this video. I was offered the same $29.99 and while they didn't send a confirmation email, I was given a confirmation # and the name of the rep when I asked. So it's a start. Time will tell! Like you, I just never used the site and didn't want to pay $80 to continue.
"God Bless My New Friend" We have much in common and will enjoy the future we share with others. It being of the highest degree that we take Care with our Maker, while learning from the mistakes of the past.
New subscriber here. Great and very informative presentation. Loved Crafty and when it changed I never went back. If the promo price seems sketchy, then it is. The worst part is when you can't cancel without jumping through "hoops". Looking forward to new videos from you!
Thanks for sharing. I was thinking about the $5 intro deal, but thought there would a catch and didn’t know the renewable fee would be and couldn’t find anywhere. Now I’m glad to know the facts.
I was a member of the National Sewing Circle prior to them acquiring Blueprint. I cancelled my membership with them because the content I expected was just not there. I had to call and I spoke to someone who was exceptionally pleasant and did not hassle me with other deals. She refunded my money and I had no future problems. I too had a long time account with Craftsy with over one hundred free and purchased classes and was happy to have access to all my classes after Blueprint shut down. I'm waiting to see how things work out for you with access to your classes.
I really appreciate you taking the time to make this video and explain things. I was wondering if I should give Craftsy another try, but you helped me make my decision. I cannot stand National Sewing Circle. It’s a lot of fluff and no substance. Interestingly, after I watched this video I got emails from both Craftsy and NSC for the same sewing content. Thanks for mentioning about the difficulty of ending a subscription for National Sewing Circle. I’m adding that to my to do calendar. I don’t want to be a part of that anymore, but knowing that it will take extra steps I will make the time to cancel. I also cannot stand companies that do smoke and mirrors and are not up front.
Great video. I was a craftsy junkie. My first class was the Sassy Librarian Blouse. I was on the fence about Blueprint from the beginning and never felt comfortable with it. When they just shut down and I could not get a response I was livid. My renewal is coming up and I think I am going to cancel the subscription. I enjoyed it the old way when they had birthday specials and 14.99 specials. It got so bad that the instructors were not even responding to questions. Thanks again for the video.
I seriously wished I'd seen this before I'd become a member of craftsy. I was not aware of all of the STUFF that had transpired with craftsy. I joined on the $2.49 deal. After creating my account I searched for the project that originally joined for. I did not see the craftsy project anywhere so I am going to assume that I will be able to get to that project after my first year is over and I pay the full price for renewal. I am glad that I used my PayPal account to join. I can cancel that and not be worried about craftsy charging me over and over again. Thanks again for this video.
I recently signed up for $1/yr National Sewing Circle and $2.95 for Crsftsy but truthfully I'm mot impressed. I've been Sewing for 48 years and all the sewing videos are for beginners and it's nothing very that I haven't heard. Thanks for letting me know that I need to cancel these offers. I've only had them for 1 months. Good to know I will change my account number before I have any problems.
I just canceled my subscription too for the same reasons as you discussed. I am wondering if those of you who have cancelled a while ago have access to your forever classes or if that access was removed when your subscription ended. Thanks for your candor! I cancelled before I watched this and agree with how you addressed the situation.
Wow! Thank you so much! I got suckered in with the 2.99 annual deal and I didn't know they would automatically charge my card again this year. I never even used it. I didn't like it. They gave me no notification that they charged my card again. I had completely forgotten about it until I saw this video. What an awful business practice.
Really glad I came across this video. I was certain that I had canceled my Bluprint subscription before it was bought, but check craftsy and I have an active membership. Called to canceled and asked for a confirmation email - they said they would not send one for a cancelation done via a phone call. Got a confirmation number and that's it. Definitely not ok with any of this, but just so glad to catch this video - I honestly would have kept being charged for something I would never use.
Thanks so much for this information. I thought we would be able to download our classes, but I guess not. Looking forward to hearing from you again. Cheers, Irene
I loved the original Craftsy, was ok with Bluprint, but new Craftsy has a lot less support and the benefits like the instructor interaction isn’t as good since they ended some of those connections. I still have access to my forever classes after cancelling my membership, but I am concerned about losing access if they make future changes.
One thing you can do is call your bank and cancel your credit card and get a new number. I've had to do this a couple of times. My bank is fast at getting the new card out and I made sure it was at a time I wouldn't need to charge something, like at the end of the month. So then, when they try to charge you again, it's a closed card. It may be a pain but if it saves you from spending $80 you don't want to spend, go for it.
When Craftsy first came back I was so excited! I guess I was expecting the old Craftsy. I was wrong, very wrong. The new Craftsy is nothing but Bluprint under the old Craftsy name. I reallllllllllllly miss the old Craftsy!
THANK YOU! My Craftsy membership expired yesterday and they renewed it automatically WITHOUT my permission. I just called them and they cancelled it. However, if it hadn't been for your vlog, I would've found out on my credit card statement in a month or two. Perhaps it would've been too late. So thanks again.
I canceled my Craftsy back in Nov 2020. I realized in early Feb of this year, they were still charging me. I had to call back. The sales rep showed to cancelation in Nov but didn’t know why I was still being charged monthly. Aggravating!
Same thing happened to me. When I called the second time I told the rep I needed to receive a confirmation email of my subscription cancellation which I didn’t receive after the first time I called months earlier. She did send one but said you have to ask to be emailed a cancellation confirmation. That is a shady business practice.
I don't understand this. I have spent alot of money going to classes in college to learn this craft. People spend tens of thousands of dollars in fashion schools. Craftsy is a great platform and the teachers are fantastic. Where else will we get this kind of content at such a reasonable price? I'm staying with Craftsy. When I don't watch for long periods of time, I have to take responsibility for that. I'm grateful for Craftsy and all their hard work.
I love Craftsy. I have learned to become a decent painter. My knitting skills skyrocketed. My drawing skills have become fairly accomplished. I learned all of this online from my own home. This all would have cost a fortune if I had gone for private lessons. I paid $2.49 for all this. Quite a bargain, especially in a pandemic this has saved my sanity. It would have easily been worth full price. I could sell my artwork if I wanted to, people keep asking to buy my paintings.
Thank you for sharing your experience re the Membership aspect; I didn't go that route. I opted on the route of owning tons of Forever Classes; I've got too many to count; also got the DVDs just in case I can't get access to my Forever Classes. Yes, I'm having trust issues. You're correct in that it's great for starter classes. Craftsy is how I learned how to sew. My other starter classes include Crocheting; Knitting; and Embroidery. I was already stressed out when I had to download all the patterns that I purchased from all the different designers, especially when a deadline was announced. That was a lot of work. And that announcement definitely caught me by surprise. Right now I'm trying to still decompress.
Thank you so much for this vlog! I forgot about being a member of quilters circle and sewing circle until I saw this. Like Craftsy I had to call and be on hold. They offered me a lower price too. I was able to cancel my auto renewal and get a partial refund. Thanks again.
I have cancelled my Craftsy subscription as well. I have 60 classes that I am still able to watch. The reason I cancelled is I didn’t see any new content. Also I used to buy a lot of product from Craftsy with a discount (15%). And free shipping. Since I can still watch my paid classes I don’t have a reason pay for the subscription any more. Cancelling required a phone call as you described. I was offered several different options before I was able to cancel. I did receive a email confirmation the same day. I still receive emails to buy a Craftsy.
Thank you for your input on Craftsy. I had decided in December that I was not going to renew my membership (member for 5 years) going forward when it expired. I was going to try and change the auto-renewal too, in December, and found that you could no longer do that - cued me at that time, that problems may be ahead. (I did try to cancel my membership when I heard of this last change, but I could not get anyone to answer me through any of their contact listings) Since the new takeover, I really have not found any new content of interest either - allot of old outdated content imo, and it appears that many of the original teachers are no longer active and their content removed. Please do keep us in the loop - I am thinking I may have to start a few months earlier to cancel my membership, so I am prepared by my expiration time in June.
I 100% agree will you. It was going to renew at $120 and when I told the representative I was canceling he said we can give it to you for $29.00. What ? Scam ? Lucky they informed me by email that it was getting time to renew. I wasn’t watching the classes at all, too many great utube crafters. I,as well, liked the supplies and kits they offered. None now! Going bye craftsy!!!!!
I’m only subscribed to National sewing circle, but I am not happy with them. I don’t like the way their website it set up. I can never find a video I want. The website needs an upgrade. As a gold member, I still need to purchase templates. You can call the company to ask a question, but the company is not open some days. You can also leave an email, but you don’t get an immediate answer. I subscribed for a gold membership for a price under $11. The second year will be $80. But I am going to cancel by phone. I can get more descriptive videos from RUclips and Pinterest and personal blogs. Personal blogs are delivered directly into my email. A good channel responds to every video. I am glad to watch your video. I knew already what you were going to say. ❤️
thanks for this and g'day from Australia. I have been thinking about taking the $5 first year, but have been wary of it. Obviously phoning them for me would be a real problem so I won't do it. I have many Craftsy classes from years ago, but like you I almost never look at them.
I like their classes today even after bluprint's ownership. It may take time to adjust to this new economy and consumer desires. I'm still using my purchased classes and refer to them. So, I'm giving them more time.
Thanks for the video. It gives a good idea on the hurdles faced when unsubscribing. Especially for those who want to join from around the world having to call to unsubscribe is not welcoming.
I loved Craftsy but after a year of Blueprint I felt it was not worth the money. I did not like the fact that the lessons went from 25 min to 8-10 min long and I had to reset the video resolution down each time so not to use up my bandwidth. I also was not impressed with the classes including yoga etc, not a craft as far as I am concerned. I can still access my forever classes but truth to tell I have not watched them in a couple of years either and I did notice at least 1 that I wanted to check something on is gone. I am with you, not worth the money and Blueprint killed it for me.
I own many classes purchased at least five years ago. Yes, I still have access to them, however I’ve been bombarded with offers to join for a low price, eg $2.49 for the first year. The emails do disclose that to cancel requires a phone call. I’ve been tempted but it occurred to me that maybe they don’t really cancel the membership-or only cancel after you make threats and then maybe they refund your money. This business practice is inexcusable when it’s so easy to allow cancellation on-line! It’s a shame that this is how they operate. Thank you for doing this video, and I am very interested in what you will encounter next. It occurred to me that I could purchase a credit card with a small balance just for Craftsy, but I am afraid that then they would send my next year membership fee (which I would have cancelled by calling) to collections and mess with my credit. Or at the very least, at that point, I’d lose access to my forever classes. I really miss Bluprint because of the ability to purchase fabric at good prices and with free shipping.
If you call them, you can cancel your renewal and then sign up the next day for $29.95. That's what I did. They didn't tell me that it was tiered and I wouldn't have access to everything. Now I'm worried.
I am glad you shared this. I got the same vibes so I refused to subscribe no matter the low price. I own 241 classes and when they changed to Bluprint and restricted person from my country from purchasing anything I stopped watching.The new owners brought us back into the fold but I was a bit wary after being burnt and did not like the vibes. So I will never subscribe. Some of my favorite quilters now offer their own classes both free and paid with lots of interaction and I use those.
I recently decided to cancel my subscription (I have 30+ forever classes from original craftsy that I love) as I am not interested in new content either! Very timely, valuable info-thanks for the heads up!
It’s really a shame. I loved the old original Craftsy. . I don’t like most subscription plans so I never bought into Blueprint and I also hate auto-renewals that can’t be changed by clicking a button. Terrible business practice.
I was able to cancel with a phone call. I did get emails offering the subscription at a reduced rate but wasn’t told that it was reduced content. I see that some classes I wanted and for purchase only. I need to call and find out what the problem is. Thanks for your report!
Thanks for your insight! I joined early in the pandemic, so right before the ownership changed. I have to say I missed all the other supply offerings and I don’t really like how it is laid out. Plus, as I’ve grown in my sewing journey for about a year now, I’ve come across so many other great resources and channels, like yours, that I prefer!
*UPDATE 7/12/22: **ruclips.net/video/OoV9AHvhg7s/видео.html*
UPDATE 2/16/21: Interesting timing that I called to cancel my Craftsy auto-renewal on February 2nd, put out this video on February 12th, then received a confirmation email at 8:44PM on February 16th after thousands of people viewed it...
What's your own experience with Craftsy been like since TN Marketing took over? Please share your thoughts here!
The END of Bluprint (formerly Craftsy) 🧵 What About Forever Classes?
ruclips.net/video/1GqsBI02KRo/видео.html
Bluprint / Craftsy Update 🧵 Streaming Access WILL Continue!?
ruclips.net/video/uKDoVs2WQDM/видео.html
I canceled my membership. I pd for classes now they want money so I can see what I already pd for. They are horrible now.
When bluprint took over the classes seem to be marketing "teens" and leaned more towards "entertainment ". They really dumbed the classes down.
Never had a problem. Have always been able to get my tutorials, member or not.
I cancelled mine today using the email that i found under customer service for cancellations. Had a response in 20 min.
I had never paid for Craftsy content but I did can an account there as I purchased many patterns through them which also were supposed to be forever. Did the same thing when they changed to Blueprint. Signed in on both. Made sure my content was still there etc. then when they shut down blueprint i got many emails from Craftsy. I tried many times to sign into my account to no avail!! I contacted them and gave them all of my info but they could not find me or my acct anywhere. Really pisses me off. But they keep sending emails to me however they say they dont have my email on file. Hmmmm how does THAT work?!?!?!
Found Craftsy add promoting $2.49 per year. Almost signed up till I realized it's too good to be true. Went to YT to find out how good it is and luckily i found this. Thanks for the info!
I was also considering it😅😭😭
Lol that is the reason I'm here now.
literally me rn
is it worth for $2.49?
Same, I saw the ad promo today and almost signed up, luckily I searched for reviews.
A million times, thank you! I almost got sucked in by their $1.75 -for-a-year offer but decided to do a bit of research first. You saved me from what would’ve been a frustrating situation!
I appreciate your candor about these things, especially when it comes to things you have endorsed in the past.
In addition to the additional hurdle of steps to call and cancel a subscription, things like that add a barrier to folks like me who are disabled and have a difficult time making phone calls. A service which requires me to call to handle my account is a service I simply can't use.
Or the ones who love abroad ( like me). We are not all americans who live in the States
I’m so happy to hear that someone else feels the same way I did and do about Craftsy! I did cancel my membership also. It’s not the same company! I was a member for about 5 or 6 years. They also use to give you 12 forever classes excluded with Your Premium Membership! It was good to see and hear that I was not the only one that was disappointed in the direction Craftsy is going! Thank you! 👍🏼🤗🥰
I never buy lessons. There are just so many free RUclips videos that will teach you the same things.
Same here :) There is always something to learn, do and for free. I did , however , just go to utube premium. Love it. Senior budget doesn't cover high cost of classes.
Absolutely agree.
I learned through RUclips and on my own I can make my own skirts now
I want to repair my backpacks and bags and mend shoes, any idea where to go? I can only find demostrative videos or none at all
Right now a year is $2.66 Seriously. I used a prepaid card, with a couple bucks left on it from XMas. They can’t auto renew on me! 😆
I paid the same amount on my regular CC. Had to cancel that card and get a new one. They won't be able to charge me for a renewal. And I won't renew - not with the practice they have of making it that difficult to stop auto-renewal.
That auto-renewal really gets me. I hate having to call a salesperson just to cancel something. It's always a song and a dance. I just want to do it online. They are currently offering membership for $2.97. I may do it anyway using a card that expires in a few months. 😁
Great idea. I do have a card like that. Thanks for the tip.
1000 IQ
Do you mean like preset amount car like $25 visa or another kind? I want to do this, it's a good idea.
Craftsy died many years ago when it was killed by Blueprint. RIP.
Yep, Blueprint ruined it.
YES! Very unhappy since then !!!!
I agree!!
Yep
Yup, loved it in the beginning, had a small shop with my patterns. Then I lost my store with bluprint, never have returned to purchase anything. Will never return to craftsy.
When a company makes it difficult to cancel, it’s a guarantee I will never do business with them. The fact that you did not get a verification email is highly suspect. I would also contact the credit card company and have them flag that charge if it is attempted.
Same
I've always had a hard time canceling memberships with companies whom I have given my card to.
Was just charged a membership when it says as I requested no more renewels/subscription - however they tried to charge my card - I reported Fraud - then some how they found an old card somehow from my husband and tried to charge him - he defrauded the charge even though they don't shoe his card in my account. I cannot remove my card or change it - both our cards have been shut down now bc of this - now We have to try to contact Craftsy - I will be cancelling everything - they show no renewal on their website but they went to great lengths to try and get money out of us - do not get a Craftsy acct
That happens to me, they tricked me indeed. In the promotion I signed up, I can't remember saying yes to auto-renewal. I don't understand why they'd charged me 97$
Thank you for posting this video! I recently asked a question on a Craftsy video (I had never heard of them before) They replied that they'd be happy to answer my question if I purchased a membership. So I did a Craftsy search and just found this video of yours. THANK YOU for sparing me the headache. I probably would have signed up for their services because it sounds great in theory. My question was such a simple one, they really could have just answered it as a good business practice....I found the answer on a sewing page. And that page gained a grateful new subscriber :)
Perfect timing for me! I was considering joining. Thanks for this!
My daughter and were talking about joining, but found you three videos and watched them first. Thank you so much for sharing all this info. We will not be joining, and followed YOU instead! Can't wait to explore your channel! Cheers!
I was considering joining too. Not any more 😌
Too late for me. 😔 I guess its going to be even harder for me because I live in Brazil.
Me too. Watching the free shows on Xfinity for now.
Yea! for me. 🤗🤗🤗
@@michelledcarter what free shows ?
If they do not opt you out and continue to charge your credit card, call your credit card company and report the charge as fraudulent. Also, keep track of your initial call to cancel with date, date & person you spoke to (it should be in your phone history log). Good luck!
Everything I ever learned about sewing, I learned from the (free) knowledge of a sewing hero--Nancy Ziemann
Me too!
I love Nancy! My mom watched her religiously.
Thanks for the heads up, I am thinking of taking sewing classes - which is I signed up for Craftsy.
well then im gonna have to check her out
I loved her too and oh how I miss her!
I been canceled mines and then they charged me for the next month. I had to get PayPal involved. That was so unprofessional how they did it after I called for them to cancel. Thanks 😊 for speaking on this🤗
I,too am a Craftsy member since 2011. I am so disappointed in all the changes. I miss the tools and sewing supplies including fabrics that were offered. I also miss the fashions along the sewing kits for those fashions. I will be re-thinking all of this now that so much is offered on other media.
Thank you so much for creating this video! I was very close to getting a Craftsy membership today but I was hesitant because I would have to contact the company in order to get it canceled. That is usually a red flag for me - having to call or email the company to get something canceled (outside of utility companies). I looked for some reviews and found your video. Love that you added so many details. I am a new subscriber now!
I has joined craftsy back in early 2019? And I loved it! I was brand new to sewing and a huge fan of Angela Walters and her midnight quilt show so i would watch her videos then go to the craftsy store and buy the quilt kit that corresponded so I could make my own version. I loved how it came with everything including instructions and tips and you could even buy coordinating thread, it had a very professional look and feel to it. I bought three kits from them and loved every one! I was a member and when I found out they had gotten rid of their shop I decided to wait a little bit to see if it ever came back because I didn’t want to lose my discount. A year later they still hadn’t gotten their shop opened back up so I called one morning to cancel, it took a little bit and the customer service representative said they would have a new shop opening back up soon it never gave me a definitive time frame and tried to get me to stay but I told her that I would rejoin when that day came to get my discount back. It was a bit arduous denying her and trying to get my point across that I didn’t want my membership anymore since I only really used It for buying their supplies and quilt kits but I finally got through and canceled.
I miss their shop and the old craftsy, I also miss seeing Angela Walters here on RUclips. They switched her to their platform and made it to where you would have to pay to watch which is really unfortunate. She was essentially the inspiration for me to buy a sewing machine and get into this new hobby, seeing her make a whole quilt in a “night” (I’m sure it was through the power of movie magic) made me feel like maybe i could do it too. Of course I soon realized it takes a WHOLE lot longer but still, she was real and even sometimes showed her mistakes 😅
She is doing her own content now on her own RUclips channel. Pretty similar to Midnight show plus other challenges and tutorials
Get the Privacy app and generate virtual cards (tied to your card, but kept private) and assign it to a single merchant. Set a limit so the merchant can't get more than your limit, and you can pause the card so it's no longer usable (you can un-pause it when you're ready to use it again. Works great on situations like this. No more cancellation headaches. There's also an option to create a one time use card.
Exactly. I just gotta make sure that I trust that company first too lol 😂
So glad I saw this. I had thought of joining Craftsy but was unsure about the ease of cancelling. Thank you for posting.
Your Hardwork and Passion shows in your video. Keep up the good work and keep providing great value to others!
Since Bluprint took over Craftsy I stopped buying patterns and classes from them - it was just never the same. I also got various shady feels about the way they treated content creators, and that put me off.
Hi
Bluprint didn't take over Craftsy. NBC Universal acquired Craftsy and it was rebranded to Bluprint.
This was a timely video. Craftsy was one platform unavailable to me or it was extremely cost prohibitive (not in the US) so I jumped on the cheap enrollment offer to explore the site. I haven't used it once. I'm not a fan of creating barriers for customers to modify their account or to cancel entirely. It's definitely not a 'customer first' approach.
This has definitely become a shady organization. I've been trying to cancel my membership but there is no way to do it on their website. When I call the number they provide, it says the office is closed and provides office hours. I've called multiple times within their stated office hours and they are always closed. No one ever calls back when I leave messages.
Thank you for sharing! I was considering Craftsy; however, I changed my mind. It does seem like a lure to get customers and lock them in. The avoidance/hurdles for cancellation are ridiculous. No time for that foolishness!
I also was considering Craftsy, but now being aware of those shady practices I won´t sign up for the classes. Did you know or find another company that can provide craftsy classes? If you can answer this question would be very helpful. I want to learn new manuall skills and enhance my English communicative hability at the same time. I'm from Brazil.
Your voice is WONDERFUL! You could have a career in broadcasting! Love your channel and tutorials! Keep up the good work!
agreed, you do have an excellent speaking/presenting voice…your energy demands attention, too!!!
I agree with you! I loved Craftsy when I joined in 2012. I wasn’t a fan when they went to Bluprint, so I cancelled. They should have left it alone. It was so great in the beginning.
Fortunately I watched your video before signing up! I saw the ad on Instagram and it's $2.49 for the whole year. It sounds too good to be true, so I search to see if it's a scam and I'm here. I didn't expect that it has to CALL to cancel the membership! I'm not living in the US, making international phone call would be hard for me. I can't imagine if I didn't watch your video and really sign up.
Ditto! Ditto! Ditto! What can I say, they are not the same. I was a member of Craftsy years ago when you had to buy the videos, un- fortunately I did not download them. About 3 months ago, I saw an advertisement for National Sewing, so I decided to join them. Big mistake!!! So I saw an advertisement after I joined like the day after I tried to get that price for $3.99 for the first year. I could not, so I cancelled my membership. Then I saw an advertisement for Craftsy last week for $1.99, went online to try and join and could not find that price so therefore I did not join. I had no idea that the two companies were affiliated. I'm so glad I saw your video today. I made the right decision!!! Oh, by the way I tried to pull up my old account with Craftsy, no use everything that I had purchased was gone.
When Craftsy changed to Blueprint, I felt stabbed, I spent alit of money on supplies..,Yall are the BEST SEWING TEACHERS I've ever had!! ..No More ..Thank you for the information and Encouragement Have a Beautiful Blessed Day!!
Thanks for speaking about your decision. Just wanted to mention, if you haven't already done so, it's a good precaution to notify your credit card about the cancellation and alert them about the potential renewal in March. Give them as much info about the conversation and transaction as you can and have them notate your account. It will be much easier on you in case you are charged in March, even though you should not be. Of course if that happens, it's time to notify the BBB, and possibly the attorney general to investigate fraudulent business practices. Hopefully, you won't be charged! I wish you well!
BTW, I found your site when all the major Craftsy/Bluprint changes occurred last year and have kept an eye out to see your continued updates. I love how straightforwardly and naturally you speak to your audience and appreciate how well-considered you are on the topics you discuss.
I found an option in my Craftsy profile that allowed me to cancel my membership and remove my credit card. I chose both options and hope that the situation is final. Craftsy was fun and motivational several years ago but I tired of it eventually and do not find any new interesting content. Thanks for the video.
Personally I love the new Craftsy. I’m so thankful to have access to not only my forever materials but also access to new courses. Even at the new rate, it’s less than $7 a month for full access so I believe that’s a good deal. I will renew because I don’t want to ever lose Craftsy again like we thought we were last summer. I am incredibly disappointed that the product line is discontinued. But I do have a nice stash of fabric and thread to enjoy going forward. In full disclosure, I am an affiliate for the new Craftsy as I was for Bluprint (which I also loved). But I do pay for my own membership and I would not recommend anything I don’t truly love and use. It’s always interesting to hear other’s thoughts on matters important to our Craft community, but I’m going to have to be the odd voice and express my support for the new platform. Thanks for initiating the conversation. ❤️
Thanks for this. I also am glad Craftsy came back and will continue my membership. It's like anything you pay for. Read the fine print and USE it. How many of us have bought 'craft' things and they sit, sometimes still in the boxes they came in. Guilty. And almost anything you subscribe to you need to call to cancel. I do not feel that is a problem. I would be glad to talk to someone to be sure it would be. Off now to learn something new... :)
Same☺️
This was so timely for me to watch this. They charged me a second time shortly after I renewed when Craftsy came back up after Blueprint ceased. I sent them the information of a double charge and they are yet to reimburse me for the premium membership. Thank you for this information and I will be contacting them tomorrow about this. I like you have spent quite a few hundred of dollars on classes. I do have some specific classes that I watch.
Good for you to tell this horrible experience you had. I've had them too, with other companies. It's just so easy for them to take advantage of people. After I cancelled one of them, not only did they take money from my credit card a few more months but they actually took additional funds. My credit card company came to the rescue as far as further deductions were attempted by this company. I may as well say it, it was Norton, a security outfit!!! First of all they hardly ever caught high risk intrusions and kept taking my money. That was about 3 years ago. Every now and then when I search my hard drive for something I see Norton listed and I can't delete it. Online is a risky business. I'm glad to see that your subscription cancellation worked. Too bad that when you find a company you like and they change it to something useless and even raise the prices.
Hi, Ms. Jennifer! Love to see your channel again for new topics! - Marissa from Georgia
My subscription ended in January and I successfully ended the auto renew. A few days later I saw an ad for 2.49/year for Gold membership. I signed up for that and was given the “opportunity “ to increase my membership too “Premium” for around $7. I did this deal, so full membership for just under $10 for a year. I will cancel the auto renew, probably. I do use the platform, and like you, Jen, I have dozens of classes. I did notice recently that all my purchased patterns are back too. Yay!
I wonder if a few months from now, after all the initial 1st year customers are almost done - Craftsy announces they're lowering the premium membership price just to get those people to stay?
@@SewingReport yes, I think so. When I cancelled the renewal, the CSR countered with $29.99/ yr (so, lesson learned- always cancel the renewal to get a better deal), but I was already resolved to discontinue and force myself to watch the classes I bought, haha! But then, I couldn’t pass up $2.49... and $7
I cancelled my membership because the switch to Blueprint did not present, in my opinion, the same level of information, knowledge, and value. Then I found out about the how they started treating those presenting these classes. And when they quit carrying the coordinating fabric lines I used for quilting, that was when I'd had enough and cancelled. You have presented a clear and non-defamatory explanation. Thank you.
Just happened to see your video and some of your concerns are exactly what happened to me. I called the number listed to cancel my Membership as of 12/31/2020. Never received a confirmation email or anything from the company. In checking my CC bill in January, I was billed for the $79.99 subscription. Sent an email explaining my previous phone call and was told they would issue a credit. Along comes February and still no credit. Another email and I was assured of a credit. Finally, my March statement had the credit. I also explained this did not make me feel comfortable if I wanted to rejoin. Keep checking our CC statements is all I can say. Good Luck
Buried in the FAQ section is an email address you can contact if you want to cancel the automatic renewal. I've just sent them an email asking them to cancel the automatic renewal on my account. My renewal isn't until the fall, but we'll see what response I get.
I had a company try to force me to call to cancel a subscription, but I had signed up through the website, so I felt like I should be able to cancel through the website. I emailed to complain about this, so I called and was on hold for over 20 min. I emailed again to add to my complaints and they wrote back that I was cancelled. I kept an eye on my bank account though, but never got charged again. I've found I can generally get what I want if I don't swear, use complete sentences, and be persistent in my emails. 😉
I really apreciate what you've done in this video. This is a public utility service. Thank you so much for this content! Companies that do such practices to retain costumers should be penalized by regulated practices on the market. Enforcement of legal practices does not always work in the practical field. The best regulator in fact are the costumers. When people start not endorsing questionable services or products the companies are forced to change those practices.
I also want to thanks you and congrat you for the very clear way you explained the Craftsy situation. The manner you broght out the facts made me understand clearly the content. I am learning English and this video taught me new vocabulary and also made me not fall into a trap.
I've been with them since they started. I have a ton of classes & was freaking out when Blueprint was going out. So I was glad. Now I'm not so sure. I like you, haven't watched hardly any classes. I need to see if I can save them somehow.
You can use the application called Snag It to record the audio and video. I just bought a subscription to it but haven't looked through it yet.
@@elainemarielaswell4957 Can you tell me a bit more about how you do this please? I live in NZ and the only reason I renewed is because I've got a lot "Own Forever" classes and I want to keep having access to them. If I decide to cancel/not renew then calling from New Zealand is just silly. (With this "Snag it" do you have to let the whole class play for it to be captured? I've got hours and hours of classes and it would take so long if I have to let them play for it to get them!) Thank you for any tips at all you can give. Kind regards... Megan
@@elainemarielaswell4957 that's theft. You are now paying for a streaming service, not ownership. HTH
I'm glad I found your video. I signed up for e-mails but never signed up for the membership but I did find it a bit desperate and excessive that on an almost daily basis they send e-mails asking me to sign up. $2 sounded great but knowing me I wouldn't watch any videos until I was reminded of the expiration so I chose not to and now that I know they would have charged $80 for the next year and made it difficult to cancel, I'm glad I didn't. Thank you
Wow, I love Craftsy . I’ve learned so much from the tutorials.
I agree with you. It shouldn’t be difficult to cancel membership. I’m very cautious of that. However the 1.49 for first year was a great opportunity to get to know the company. I tried registering but they asked for my account info. At that point I backed out. Didn’t feel good about it. Now I found your video. Thanks for sharing.
I bought a lot of supplies from Craftsy back when they offered kits that weren’t just their own line. I got a couple great deals on Jinny Beyer items. Nothing has been the same since.
I bought a year of Craftsy for $2 when they started back up. I accidentally bought a second year for $2. I was not paying attention. They took both years. My renewal at the normal price will be in 10/22. At least they stacked them. I have already opted out of auto renewal. Put calling was not fun. Took to much time.
Thanks SO much for this video. I was considering subscribing later this year. I look forward to your update.
I'm just learning how to sew, so I jumped on the Premium Membership for $2.49 for the first year. When I went to turn off automatic renewal it said to call them or "click here". I clicked and chose the "it's too expensive" option for the reason, which is the truth as I'm on a fixed income. They offered me a renewal rate of just $12.00! So, after my first year is up I'll renew for another year at $12 and I'm thrilled to bits.
I didn’t have any problem canceling nor did I have to wait to speak to a representative. . I was sent a cancellation email along with the link for the $29.99 renewal for a “premium membership.” The customer service representative I spoke with was knowledgeable and helpful.
Exact opposite for me. What a nightmare.
I just saw commercial for them for the first time. I never knew about the company.. I’m so happy 😀 you made this video.
If you have enjoy classes, it is still a great bargain. I will continue my membership. You can easily pay that much for one class someplace else. It is still a great value if you are a class person. I cannot tell you how much I have learned. Donna J
Thank you so much for this info. I joined Craftsy a few years ago but canceled my membership because I too wasn’t using it enough to pay the fees. However, I just recently rejoined but I haven’t seen any of the classes I purchased from my first membership. I will have to do a deep dive on that. You are right about the new classes/videos. They are very superficial and not in depth at all. Again, thank you for raising this awareness.
I let my membership expire after they sold the company. Before that, I used the platform ALOT - both classes and patterns. I owned quite a few of the permanent classes. I was pretty disappointed. Also, I had a membership to Great Courses Plus. I found some of the best Craftsy classes on that platform, so I could already watch them there. Welcome to the world of American Business. I’m 64, and I wish we told young people that many of the best products and services go up in price and down in value, others go straight to scamming and grifting. I’m fortunate that my grandparents (Born in 1905) taught me about how we often can get swindled. We have to be ever vigilant. This has always been a problem in our country. Good job telling us all about what happened to you! 👍🏻
Thank you for the info. I probably won’t renew. I will wait and see what happens over the next few months before I decide if I’ll renew.
Your comments reflect my feelings as well. I 'own' around 60-70 classes from the original Craftsy. My observations about the Bluprint replacement match yours. I did try the NSCircle membership for $1 and found the content to be uninspiring. I had to call to cancel that subscription and will be following closely to ensure I don't get charged. My Craftsy subscription is due in October and I have planned to cancel since the beginning of the year. I'm not finding anything new that sparks my interest. Thank you for being open about your decision-making.
I really appreciate your sharing your opinion and experience. I got out when Craftsy became Bluprint. “Makers Gonna Learn” did the same thing with making cancellation difficult. They charged my card even after being told to cancel, and refused to refund it because it’s a “digital platform”.
I was charged recently for a membership to another subscription that was cancelled more than 6 years ago. So be careful that even years later you may be charged for something.
did you manage to get it back?
I sent an email to cancel auto renew membership and I got reply to say they would, you're video helped, thankyou.
I just now cancelled my Craftsy membership. Just prior, I searched to see if others had a hard time cancelling and if there were any shady practices. Having to call in vs. cancel online had me wondering. Found this video. I was offered the same $29.99 and while they didn't send a confirmation email, I was given a confirmation # and the name of the rep when I asked. So it's a start. Time will tell! Like you, I just never used the site and didn't want to pay $80 to continue.
"God Bless My New Friend"
We have much in common and will enjoy the future we share with others.
It being of the highest degree that we take Care with our Maker, while learning from the mistakes of the past.
New subscriber here. Great and very informative presentation. Loved Crafty and when it changed I never went back. If the promo price seems sketchy, then it is. The worst part is when you can't cancel without jumping through "hoops". Looking forward to new videos from you!
Thanks for sharing. I was thinking about the $5 intro deal, but thought there would a catch and didn’t know the renewable fee would be and couldn’t find anywhere. Now I’m glad to know the facts.
I was a member of the National Sewing Circle prior to them acquiring Blueprint. I cancelled my membership with them because the content I expected was just not there. I had to call and I spoke to someone who was exceptionally pleasant and did not hassle me with other deals. She refunded my money and I had no future problems. I too had a long time account with Craftsy with over one hundred free and purchased classes and was happy to have access to all my classes after Blueprint shut down. I'm waiting to see how things work out for you with access to your classes.
I really appreciate you taking the time to make this video and explain things. I was wondering if I should give Craftsy another try, but you helped me make my decision. I cannot stand National Sewing Circle. It’s a lot of fluff and no substance. Interestingly, after I watched this video I got emails from both Craftsy and NSC for the same sewing content.
Thanks for mentioning about the difficulty of ending a subscription for National Sewing Circle. I’m adding that to my to do calendar. I don’t want to be a part of that anymore, but knowing that it will take extra steps I will make the time to cancel. I also cannot stand companies that do smoke and mirrors and are not up front.
Great video. I was a craftsy junkie. My first class was the Sassy Librarian Blouse. I was on the fence about Blueprint from the beginning and never felt comfortable with it. When they just shut down and I could not get a response I was livid. My renewal is coming up and I think I am going to cancel the subscription. I enjoyed it the old way when they had birthday specials and 14.99 specials. It got so bad that the instructors were not even responding to questions. Thanks again for the video.
I seriously wished I'd seen this before I'd become a member of craftsy. I was not aware of all of the STUFF that had transpired with craftsy. I joined on the $2.49 deal. After creating my account I searched for the project that originally joined for. I did not see the craftsy project anywhere so I am going to assume that I will be able to get to that project after my first year is over and I pay the full price for renewal.
I am glad that I used my PayPal account to join. I can cancel that and not be worried about craftsy charging me over and over again. Thanks again for this video.
I recently signed up for $1/yr National Sewing Circle and $2.95 for Crsftsy but truthfully I'm mot impressed. I've been Sewing for 48 years and all the sewing videos are for beginners and it's nothing very that I haven't heard. Thanks for letting me know that I need to cancel these offers. I've only had them for 1 months. Good to know I will change my account number before I have any problems.
Thanks for the information. I was just wondering if it was really worth joining. Now I know!😻
I just canceled my subscription too for the same reasons as you discussed. I am wondering if those of you who have cancelled a while ago have access to your forever classes or if that access was removed when your subscription ended. Thanks for your candor! I cancelled before I watched this and agree with how you addressed the situation.
A company's integrity is very important please continue to keep us informed.
Wow! Thank you so much! I got suckered in with the 2.99 annual deal and I didn't know they would automatically charge my card again this year. I never even used it. I didn't like it. They gave me no notification that they charged my card again. I had completely forgotten about it until I saw this video. What an awful business practice.
Really glad I came across this video. I was certain that I had canceled my Bluprint subscription before it was bought, but check craftsy and I have an active membership. Called to canceled and asked for a confirmation email - they said they would not send one for a cancelation done via a phone call. Got a confirmation number and that's it. Definitely not ok with any of this, but just so glad to catch this video - I honestly would have kept being charged for something I would never use.
Thanks so much for this information. I thought we would be able to download our classes, but I guess not. Looking forward to hearing from you again. Cheers, Irene
I loved the original Craftsy, was ok with Bluprint, but new Craftsy has a lot less support and the benefits like the instructor interaction isn’t as good since they ended some of those connections. I still have access to my forever classes after cancelling my membership, but I am concerned about losing access if they make future changes.
One thing you can do is call your bank and cancel your credit card and get a new number. I've had to do this a couple of times. My bank is fast at getting the new card out and I made sure it was at a time I wouldn't need to charge something, like at the end of the month. So then, when they try to charge you again, it's a closed card. It may be a pain but if it saves you from spending $80 you don't want to spend, go for it.
When Craftsy first came back I was so excited! I guess I was expecting the old Craftsy.
I was wrong, very wrong.
The new Craftsy is nothing but Bluprint under the old Craftsy name.
I reallllllllllllly miss the old Craftsy!
THANK YOU! My Craftsy membership expired yesterday and they renewed it automatically WITHOUT my permission. I just called them and they cancelled it. However, if it hadn't been for your vlog, I would've found out on my credit card statement in a month or two. Perhaps it would've been too late. So thanks again.
I canceled my Craftsy back in Nov 2020. I realized in early Feb of this year, they were still charging me. I had to call back. The sales rep showed to cancelation in Nov but didn’t know why I was still being charged monthly. Aggravating!
Same thing happened to me. When I called the second time I told the rep I needed to receive a confirmation email of my subscription cancellation which I didn’t receive after the first time I called months earlier. She did send one but said you have to ask to be emailed a cancellation confirmation. That is a shady business practice.
Wow I just dodge a bullet. I was literally about to sign up. Something told me to watch a review first. I am glad I did. Thank you!!!!
I don't understand this. I have spent alot of money going to classes in college to learn this craft. People spend tens of thousands of dollars in fashion schools. Craftsy is a great platform and the teachers are fantastic. Where else will we get this kind of content at such a reasonable price? I'm staying with Craftsy. When I don't watch for long periods of time, I have to take responsibility for that. I'm grateful for Craftsy and all their hard work.
I'm totally staying with Craftsy. I was mortified when it was announced Craftsy was going away. So relieved when it was saved!
@The Beast Just expressing my opinion just as she did. All the best.
I love Craftsy. I have learned to become a decent painter. My knitting skills skyrocketed. My drawing skills have become fairly accomplished. I learned all of this online from my own home. This all would have cost a fortune if I had gone for private lessons. I paid $2.49 for all this. Quite a bargain, especially in a pandemic this has saved my sanity. It would have easily been worth full price. I could sell my artwork if I wanted to, people keep asking to buy my paintings.
Thank you for sharing your experience re the Membership aspect; I didn't go that route. I opted on the route of owning tons of Forever Classes; I've got too many to count; also got the DVDs just in case I can't get access to my Forever Classes. Yes, I'm having trust issues. You're correct in that it's great for starter classes. Craftsy is how I learned how to sew. My other starter classes include Crocheting; Knitting; and Embroidery. I was already stressed out when I had to download all the patterns that I purchased from all the different designers, especially when a deadline was announced. That was a lot of work. And that announcement definitely caught me by surprise. Right now I'm trying to still decompress.
Thank you so much for this vlog! I forgot about being a member of quilters circle and sewing circle until I saw this. Like Craftsy I had to call and be on hold. They offered me a lower price too. I was able to cancel my auto renewal and get a partial refund. Thanks again.
I have cancelled my Craftsy subscription as well. I have 60 classes that I am still able to watch. The reason I cancelled is I didn’t see any new content. Also I used to buy a lot of product from Craftsy with a discount (15%). And free shipping. Since I can still watch my paid classes I don’t have a reason pay for the subscription any more. Cancelling required a phone call as you described. I was offered several different options before I was able to cancel. I did receive a email confirmation the same day. I still receive emails to buy a Craftsy.
Thank you for your input on Craftsy. I had decided in December that I was not going to renew my membership (member for 5 years) going forward when it expired. I was going to try and change the auto-renewal too, in December, and found that you could no longer do that - cued me at that time, that problems may be ahead. (I did try to cancel my membership when I heard of this last change, but I could not get anyone to answer me through any of their contact listings) Since the new takeover, I really have not found any new content of interest either - allot of old outdated content imo, and it appears that many of the original teachers are no longer active and their content removed. Please do keep us in the loop - I am thinking I may have to start a few months earlier to cancel my membership, so I am prepared by my expiration time in June.
I 100% agree will you. It was going to renew at $120 and when I told the representative I was canceling he said we can give it to you for $29.00. What ? Scam ? Lucky they informed me by email that it was getting time to renew. I wasn’t watching the classes at all, too many great utube crafters. I,as well, liked the supplies and kits they offered. None now! Going bye craftsy!!!!!
I’m only subscribed to National sewing circle, but I am not happy with them. I don’t like the way their website it set up. I can never find a video I want. The website needs an upgrade.
As a gold member, I still need to purchase templates. You can call the company to ask a question, but the company is not open some days. You can also leave an email, but you don’t get an immediate answer.
I subscribed for a gold membership for a price under $11. The second year will be $80. But I am going to cancel by phone.
I can get more descriptive videos from RUclips and Pinterest and personal blogs. Personal blogs are delivered directly into my email. A good channel responds to every video.
I am glad to watch your video. I knew already what you were going to say. ❤️
thanks for this and g'day from Australia. I have been thinking about taking the $5 first year, but have been wary of it. Obviously phoning them for me would be a real problem so I won't do it. I have many Craftsy classes from years ago, but like you I almost never look at them.
I like their classes today even after bluprint's ownership. It may take time to adjust to this new economy and consumer desires. I'm still using my purchased classes and refer to them. So, I'm giving them more time.
Thanks for the video. It gives a good idea on the hurdles faced when unsubscribing. Especially for those who want to join from around the world having to call to unsubscribe is not welcoming.
Thank you for this video.
Changed my mind now. Seniors are prey for these companies.
I loved Craftsy but after a year of Blueprint I felt it was not worth the money. I did not like the fact that the lessons went from 25 min to 8-10 min long and I had to reset the video resolution down each time so not to use up my bandwidth. I also was not impressed with the classes including yoga etc, not a craft as far as I am concerned. I can still access my forever classes but truth to tell I have not watched them in a couple of years either and I did notice at least 1 that I wanted to check something on is gone. I am with you, not worth the money and Blueprint killed it for me.
I own many classes purchased at least five years ago. Yes, I still have access to them, however I’ve been bombarded with offers to join for a low price, eg $2.49 for the first year. The emails do disclose that to cancel requires a phone call. I’ve been tempted but it occurred to me that maybe they don’t really cancel the membership-or only cancel after you make threats and then maybe they refund your money. This business practice is inexcusable when it’s so easy to allow cancellation on-line! It’s a shame that this is how they operate. Thank you for doing this video, and I am very interested in what you will encounter next. It occurred to me that I could purchase a credit card with a small balance just for Craftsy, but I am afraid that then they would send my next year membership fee (which I would have cancelled by calling) to collections and mess with my credit. Or at the very least, at that point, I’d lose access to my forever classes. I really miss Bluprint because of the ability to purchase fabric at good prices and with free shipping.
If you call them, you can cancel your renewal and then sign up the next day for $29.95. That's what I did. They didn't tell me that it was tiered and I wouldn't have access to everything. Now I'm worried.
I am glad you shared this. I got the same vibes so I refused to subscribe no matter the low price. I own 241 classes and when they changed to Bluprint and restricted person from my country from purchasing anything I stopped watching.The new owners brought us back into the fold but I was a bit wary after being burnt and did not like the vibes. So I will never subscribe. Some of my favorite quilters now offer their own classes both free and paid with lots of interaction and I use those.
I recently decided to cancel my subscription (I have 30+ forever classes from original craftsy that I love) as I am not interested in new content either! Very timely, valuable info-thanks for the heads up!
It’s really a shame. I loved the old original Craftsy. . I don’t like most subscription plans so I never bought into Blueprint and I also hate auto-renewals that can’t be changed by clicking a button. Terrible business practice.
I was able to cancel with a phone call. I did get emails offering the subscription at a reduced rate but wasn’t told that it was reduced content. I see that some classes I wanted and for purchase only. I need to call and find out what the problem is. Thanks for your report!
Thanks for your insight! I joined early in the pandemic, so right before the ownership changed. I have to say I missed all the other supply offerings and I don’t really like how it is laid out. Plus, as I’ve grown in my sewing journey for about a year now, I’ve come across so many other great resources and channels, like yours, that I prefer!
Agreed. I miss their shop too. I’d bought lots of fabric.