The second most unrealistic part was Ben coming back for the fight after he had received his refund and left with the product. I was expecting him to not come back and just keep the monitor. It must have truly been broken.
I've worked retail for a while now and have absolutely perfected the art of disarming unreasonable customers, if you remain calm and helpful throughout the interaction they very often do calm down after they've had a moment to reflect
It does require high EQ to handle trouble customers in store. You must be such a wise person who still able to speak good words to such customers after all the messes you’ve been through, respect.
I'm looking at the playback bar thinking "wow that's a long time to pull a 'not walking in the door' gag for. wonder what the twist will be?" and he walks back in like a guy who hadn't just got a full refund and been allowed to walk back out with the product.
I was actually expecting Adam to accidentally refund him twice somehow, then go into the back to tell Rowan he screwed up only to hear a few seconds later "SHAME!!!"
FUDGE! There are a lot of monty python fans making that reference before me. Your mother was a hamster and your father smelt of elderberries! Now go away before I taunt you a second time.
"Do you *want* a fight?" Oh, Adam, you glorious bastard. Going above and beyond for customer satisfaction. Seriously, how many retail workers would do that?
In this exact situation, I think I'd be all over it. Noone else is in the store and this dude just admitted to losing sleep thinking about arguments he won't get to make. That's a shitty feeling and a fight with no consequences is nothing but fun for everyone involved. It wouldn't even be customer service at that point, we'd just be making eachother's day with a silly little improv bit! This is exactly the kind of stupid shit that gets me through the grind.
I probably would have when I first started working in retail but since I'm 3 years in that job I would have just said have a nice day while I think "Get your bitchy attitude away from me before I cut you. I do not get paid enough to put up with your bull".
@@DarkwearGT you can already get refunds with a receipt. The only difference is the customer is in the system, a digital receipt. So no piece of paper is needed
I worked at a coffee shop for a bit and we had a regular that would specifically demanded that we take out our stress on her and be angry when we made her coffee, she was the sweetest lady ever but she would actually get upset if we were nice (she used to work customer service so she knows the customers that verbally abuse the employees) it was always fun when she came in, we always came up with creative insults. She was the best customer ever and she always left a big tip. 😇❤️
@@smiles9882 I completely agree but she was chill, didn't do anything weird in the store and left a big tip so whatever her reasons, didn't really matter to me. Lol
2:35 "Theres no magical system here where I can just look up your name and know you bought this product, you need this specific slip of paper that says that you bought it here" 😂😂😂
They're just some people that are miserable with their lives and want to buy a house be that way to that no matter what you do be polite to them it just doesn't work so I say to them I feel sorry for you missing life and enjoying life being that miserable
@@bobalex794 just so you know I apologize for my misspelled words but I have Parkinson's disease so I have to talk into a device so it types I'm sorry I misspelled by talking into a device and I'm sorry I have Parkinson's disease
Was half expecting Rowan to come out, reprimand Adam and then Ben ANOTHER refund!!! Since they "Lick it, Own it" video, I just have no idea when he will pop up!
The part where Adam said "...do you want a fight?" and then replayed the whole scene again was one of the most meta things I've seen on this channel. Kudos, guys. Y'all just keep getting better.
@zilverster11 stores have records of each order, which has the credit card/debit card info the customer used. its usually a one click thing to refund. Just like buying and refunding in ebay.
this was the most beautiful thing I've seen. I sincerely apologise for not being able to monetarily contribute to you at this time. I feel like I'm stealing when I watch your videos. the humor you all have is priceless. The value is almost incalculable. the laughs, the jokes, the talent. I'm so glad to have discovered you at this time in my life. You brighten my day indeed.
Watching the videos equals monetarily contributing. If you have ads, they get a tiny bit of money. If you use an adblocker, well you watching the video and leaving a comment still boosts the algorithm so more people watch the video. I am aware this comment is 5 years old.
Hahahahaha, I have loved Ben's character ever since the episode where he came in with a sketchy 50% off everything coupon XD I loved the little thank you at the end!
I had an ex-girlfriend that actually did the same thing. Got mad over the phone when I refuse to argue with her. She literally got mad because I wouldn't argue
Dynamism Impulse some women just want a little tiff not like a full fledged argument, they like men who stand up for themselves when the time calls for it and sometimes test them lol, dated a girl who did the same thing when i was an offshore lobsterman, would bitch at me about the bridge being up the bitch that i had no service then bitch that i should know when she’s going to text me because tis always the same time, you just gotta have an argument sometimes to make them happy, the trick is do not escalate, stick to the topic at hand and quickly try and make a joke about the situation as lightly as possible to make it seem like it’s not a big issue, especially when they hit their periods woman just start overthinking everything and just need some validation and to let off some steam
"Yes, but I came here for an argument!" "OH! Oh! I'm sorry! This is abuse!" "Oh! Oh I see!" "Aha! No, you want room 12A, next door." "Oh... Sorry..." "Not at all!"
These guys are literally the best. Might be the best channel on RUclips. Something about these video's makes me feel calm and comfortable. They sort of wash my worries away and I can just enjoy the pleasure I know I'm going to get from watching them. Thanks guys. If you ever see this. If not, I know other people are thanking you for the same reasons. :)
I've had this happen to me where I called the cable company expecting a fight and ended up a with a lower contract, a refund, and feeling very confused.
Jokes aside, as a manager in service, I have literally had customers who have insisted on fighting and yelling no matter how calm and polite I was being to them. I hang up the phone if they call, if they come in I just refuse to help them. Want me to help you? Be nice. You'll get a lot farther with me. Be rude or disrespectful? You won't get shit outta me buddy.
I’m sorry about that; it must be so frustrating. I’m the kind of person to kind of hate bringing it up and possibly throwing a kink into the person’s shift by needing help, and it’s always so much better when I’m nice! Occasionally I wind up with someone I think has been burned out and has grown to expect fighting, and they’re kind of jerks to me about having to help me out, but usually at least by the end of the encounter they realize I’m not trying to be a problem, that I just happen to have a problem, and they soften up a bit. I honestly don’t know in those cases if it’s just a jerky person I was dealing with, or if being in that line of work has caused them to change how they interact with people. Chicken and egg, sort of. Anyway, I’m sorry for the jerks who just want to take out their frustrations on you. Not cool!
@@SunflowerSpotlight You would be my favorite kind of customer. Thank you for your kindness :) I've been in service for several years, I was still in highschool when I got the job I have now, so I'm used to all sorts of customers. My employees aren't though, so I've told them directly that if anyone starts giving them even a little bit of trouble, just to get me. They don't get paid enough to deal with it.
Random Hamster And you’re a great kind of manager! Your protect your staff instead of throwing them to the wolves. I hope they appreciate that; it must be a little stressful, even after your experience, to walk into what you know will be a confrontation on their parts. But you’re a really important part of the system, and your role shouldn’t be taken for granted by people. It’s not your fault when something goes wrong, and you don’t make the policies that offend them, so it’s fruitless and pointless to take it out on you. Ugh. I guess by now it kind of rolls of your back (has to or you’d be burned out, I suppose!) but I still hope you’ve got a good support system and home and can destress from a bad day. I worked at my Mom’s Hallmark Shoppe when I was a teen and I think the experience kind of informed how I feel. I grew up taking a sleeping bag to the shop on Christmas night, falling asleep on the floor near my brother, listening to the Christmas albums playing for the last time that year. My parents didn’t want to call any employees to mark items down for the post-Christmas sale, so we did it ourselves, and as my brother and I grew up, it became a tradition. I think, having been on both sides to some extent, you never really forget it. All the best to you! May your encounters with really ridiculous customers be few and far between! 🌷
@@SunflowerSpotlight Wow. I'm...actually almost speechless. I'm convinced you are one of the nicest, most polite people anyone could ever meet. Thank you very much for all the kind words you've sent my way here :) I wish you only the best days for you and your family!
Just don't let it bother you while you're calm.. I had a manager once who tried to be calm and firm with people and it got him a lot of stress... he was an older guy and he had had a heart atrack. I always called him instead of my other managers though when I had a difficult customer because I appreciated his approach. The other managers just groveled at the yelling customers feet and it was disheartening. I would stand behind a tough manager any day over one who would bend over backwards while someone yelled at him and apologize for not doing anything...
Worked for almost 4 years in a gaming store, was a manager even. Just by a glance at the customer can lay out the whole situation that is gonna unfold. This is gold. :D
That is the best customer service I have ever seen in my life. 10/10 would shop there again to order an argument.
Do you want to have the full argument or were you thinking of taking a course?
Adam is very obliging
You stole the comment I was gonna make!!! I DEMAND A REFUND!
@@Ashen75 I would like the full argument, served well done with some hot spices and a side of sarcasm, please.
@@Ashen75 at the argument clinic?
"and I'll be pretending to work, AGAIN" you've been caught Adam
😉
@@VivaLaDirtLeague 😂
Tsk! Uh oh! Looks like pay cuts all around!
I think after that many pay cuts, they are all just pretending to work 😂
you beat me to it
"The best word ben says"
"OUTRAGEOUS!!!!"
OutRAGEOUS!
It reminds me honeywood.
that's absurd
You are on this shop, but we do not grant you the refund.
I like when he says “What are you? An idiot?” and “OR I... Will speak to your Manager!”
The most unrealistic part of this whole sketch is the customer having a moment of reason and actually admitting he just wants to fight. 😂
The second most unrealistic part was Ben coming back for the fight after he had received his refund and left with the product. I was expecting him to not come back and just keep the monitor. It must have truly been broken.
I've worked retail for a while now and have absolutely perfected the art of disarming unreasonable customers, if you remain calm and helpful throughout the interaction they very often do calm down after they've had a moment to reflect
It wasn’t that he “just wants to fight,” he had gotten all fired up and prepared for a fight that never happened.
It does require high EQ to handle trouble customers in store. You must be such a wise person who still able to speak good words to such customers after all the messes you’ve been through, respect.
“But seriously thank you” priceless lmao
Very abnormal and refreshing for Ben.
Dang SCP people everywhere
@@eric_moore-6126 yeah right? I was gonna make a comment about it myself but then saw this. A side of Ben we have never seen before, extraordinary.
"Do you... wanna fight?" lol
Adam's character is too innocent
He's so precious. Probably an INFP personality.
@@CaveyMoth I was totally thinking the same thing!!!! I'm an INFP and Adam is my spirit animal
"Yes please"
@@CaveyMoth Damn, I am an INFP and I can relate on this on so many level.
I’m fairly certain he’s an actual puppy he’s just too cute
I was expecting Ben to steal the monitor and just run away with it after he left the store with it lol.
MTA hahah so did I, seems like something Ben would do 😂😂
Me too! I was surprised he came back!
Probably because it’s broken.
I'm looking at the playback bar thinking "wow that's a long time to pull a 'not walking in the door' gag for. wonder what the twist will be?" and he walks back in like a guy who hadn't just got a full refund and been allowed to walk back out with the product.
I was actually expecting Adam to accidentally refund him twice somehow, then go into the back to tell Rowan he screwed up only to hear a few seconds later "SHAME!!!"
"Oh yeah take this and go out and we can pretend to start a fight" Ben: *goes out with the screen after getting refund but does not come back*
Genius
I thought that was going to happen
I assumed that too, but he didn't and now this video feels oddly wholesome for two people having a ridiculous argument
Adam scanned the tv twice tho.. hah
@@animalcartoonchannel1188 Its a monitor. not a tv :,D
reminds me of a comic I saw:
1: "I'm mad..."
2: "Here's a solution!"
1: "I don't want a solution, I want to be mad!"
Reminds me of women..
@@hesha3000 joe mama
yeah that is honestly relatable
@@hesha3000 Reminds me of men...
Oh wait they are men...
"THANK YOU!!! , No seriously thank you"
Cracks me up everytime
I just fucking love Ben and how he’s always arguing, he’s probably my favourite character in these vids, awesome job guys 😂😁
Worst. Customer. Ever.
@@VivaLaDirtLeague Best. RUclipsr. Ever
He represents me lol
@@VivaLaDirtLeague make Worst. Episode. Ever.
HOT HEADED BEN even if it was fine
“I’m sorry, is this the five minute argument or the full half hour?”
FUDGE! There are a lot of monty python fans making that reference before me. Your mother was a hamster and your father smelt of elderberries! Now go away before I taunt you a second time.
it took me a moment to understand. im glad i figured it out before reading the replies :)
@@lostpockets222 No you didn't
@@hainsay yes I did
@@Herberthintermwald That's not an argument! That's just contradicting me!
I actually thought Rowan gonna show up and say "What's going on?"
no spoon fell on the ground... yet
I wanted Rowan to show up and give him a second refund with both Adam and Ben telling him not to.
yeah and would buy the monitor from him even though he already got the money refunded xD
That only happens when Ben stole the product and Rowan then gives him cash for it xD
@@GodlikeIridium although he never gave him cash
This is serious the most wholesome episode of this series.
I totally suspected his boss to come in and ask what the hell is going on like in any other setch with these two xD
Same ahaha i thought Rowan would come and give him another refund or even buy it off him lol
@@R__A exactly what I was about to type when I opened the comments
"Do you *want* a fight?"
Oh, Adam, you glorious bastard. Going above and beyond for customer satisfaction.
Seriously, how many retail workers would do that?
In this exact situation, I think I'd be all over it. Noone else is in the store and this dude just admitted to losing sleep thinking about arguments he won't get to make.
That's a shitty feeling and a fight with no consequences is nothing but fun for everyone involved. It wouldn't even be customer service at that point, we'd just be making eachother's day with a silly little improv bit! This is exactly the kind of stupid shit that gets me through the grind.
I probably would have when I first started working in retail but since I'm 3 years in that job I would have just said have a nice day while I think "Get your bitchy attitude away from me before I cut you. I do not get paid enough to put up with your bull".
Why all the replies here so long?
All the good ones.
He really outdid himself! He deserves a pay cut!
Now THAT'S customer service lol
Probably the best one!
Business will go bankurpt
As people can buy a broken one
And replace it
And ask for refund
@@DarkwearGT you can already get refunds with a receipt. The only difference is the customer is in the system, a digital receipt. So no piece of paper is needed
@@SR3272 ya u can still buy one tv and give a faulty one u bough and resell the 2 tv for a profit
@@DarkwearGT the TVs and boxes serial numbers have to match to return it
3:33 can we talk about that PATREON PICTURE, do you see the sheer definition on these men’s faces
No. No I cannot.
I worked at a coffee shop for a bit and we had a regular that would specifically demanded that we take out our stress on her and be angry when we made her coffee, she was the sweetest lady ever but she would actually get upset if we were nice (she used to work customer service so she knows the customers that verbally abuse the employees) it was always fun when she came in, we always came up with creative insults. She was the best customer ever and she always left a big tip. 😇❤️
is she for real? your're lucky mate...
Isn't she just masochist?
Maybe she just got off on it lmao
I don't think her intentions were as innocent as you thought..
@@smiles9882 I completely agree but she was chill, didn't do anything weird in the store and left a big tip so whatever her reasons, didn't really matter to me. Lol
"Do you want a fight?"
"[RELUCTANTLY]... yes please"
That will be $40 extra.
"No bt seriously thank you"... love that bit.
2:35 "Theres no magical system here where I can just look up your name and know you bought this product, you need this specific slip of paper that says that you bought it here" 😂😂😂
And the proceeds to refund it without the receipt
I love the wholesomeness of Adam's character in this series.
The whole time, I was waiting for a familiar "What's going on?"
Adams so kind that he'd even argue with a customer. 😆
I work retail and can confirm the first part of this video legit happens sometimes. :D
They're just some people that are miserable with their lives and want to buy a house be that way to that no matter what you do be polite to them it just doesn't work so I say to them I feel sorry for you missing life and enjoying life being that miserable
@@jenningswest4715 My heart goes out to those people who want to buy a house. Let's cut them some slack eh?
Damn right it does
@@bobalex794 just so you know I apologize for my misspelled words but I have Parkinson's disease so I have to talk into a device so it types I'm sorry I misspelled by talking into a device and I'm sorry I have Parkinson's disease
So let's cut those with Parkinson's disease some slack eh?
That was unusually wholesome
Was half expecting Rowan to come out, reprimand Adam and then Ben ANOTHER refund!!!
Since they "Lick it, Own it" video, I just have no idea when he will pop up!
Hahaha!! I was waiting for the exact same thing the moment they said manager 😂
I was expecting Ben to not come back into the store after he left the store with the monitor and refund :D
I feel like we should be writing these episodes.
I was also expecting that to happen
Ben is so natural at acting, and Adam is just pure gold
This is genuinely my favorite thing you've ever done. Its just... wholesome. I love it.
The part where Adam said "...do you want a fight?" and then replayed the whole scene again was one of the most meta things I've seen on this channel.
Kudos, guys. Y'all just keep getting better.
Lol kudos, you speak alien it seems.
Tops haha! Best customer complaint video ever!!
Seventh, btw :D
This is copied though
@@VulturHS Monty python paid arguments.
I was expecting Rowan to intervene and scold him for having an argument with a customer
as if rowan would be working night shift!
@@IceFire1800 naw he be screaming at Ben about how there's no refunds
And he never came back 1:32
imagine lol
That would be so sad! 😢
great script 😂
I seriously was expecting Adam to accidentally refund him twice.😂🤣
Shouldn't Adam check if there's an actual monitor in the box? If Rowan found out he'd been giving full refunds to cardboard box's......
😂 he cant say anything after all those free laptops
Happened to Amazon
@@sashmiel6566 wait what how? Elaborate?
SHAME!
@zilverster11 stores have records of each order, which has the credit card/debit card info the customer used. its usually a one click thing to refund. Just like buying and refunding in ebay.
He's good at playing an angry and weird customer. a bit tooooo suspicious...
Me: *sees Ben being nice at the end of a video* "A surprise to be sure, but a welcome one."
@@eric_moore-6126 is this a Ryan George refference? I feel like it's a Ryan George refference
@@freddykabuffke461 It's from Star Wars
Palpatine says it in the Phantom Menace
"Did you want to fight"
"We can fight"
Adam going above and beyond. Starting a war in the name of customer service. Hats off to Adam.
*after the fight*
"THANK YOU.... No really thank you"
I forgot they weren't really arguing and already solved it lmao
Jokes on the Employee.
He just refunded a box of Rocks and weights wrapped in a towel.
Still more worth then the Displays that was inside the box
actually jokes on customer, he never got the money
this was the most beautiful thing I've seen. I sincerely apologise for not being able to monetarily contribute to you at this time. I feel like I'm stealing when I watch your videos. the humor you all have is priceless. The value is almost incalculable. the laughs, the jokes, the talent. I'm so glad to have discovered you at this time in my life. You brighten my day indeed.
Watching the videos equals monetarily contributing. If you have ads, they get a tiny bit of money. If you use an adblocker, well you watching the video and leaving a comment still boosts the algorithm so more people watch the video. I am aware this comment is 5 years old.
This is actually heartwarming lol. The way he says "well, do you want to fight?" 😂😂
That fake typing is hilarious 😂
Ben is so cute when he admits he wants to argue. It's a good look on him!
Ahhwww, so wholesome the 'Thank you' in the end, aaaaaaaaahw
creeper aaaaaaaaaahw man
Yeah I loved that bit of sort of... real world awkwardness. 🤣
Hahahahaha, I have loved Ben's character ever since the episode where he came in with a sketchy 50% off everything coupon XD I loved the little thank you at the end!
When he runs out of argument fuel and Adam coaxed him back into it for customer satisfaction. THAT'S customer satisfaction at it's finest.
This definitely has to be one of my favorites, and that blooper was downright hilarious.
Imagine going in playtech (I know it's techtown now) and seeing Ben arguing with the staff of playtech...that would've made my year lol
“Outrageous”
😂 I love it
"I was like up all night thinking of all the things i was going to say..."
I had an ex-girlfriend that actually did the same thing. Got mad over the phone when I refuse to argue with her. She literally got mad because I wouldn't argue
same
Eeehhh... That life . Same but she is my fiancee xD but I love her
Dynamism Impulse some women just want a little tiff not like a full fledged argument, they like men who stand up for themselves when the time calls for it and sometimes test them lol, dated a girl who did the same thing when i was an offshore lobsterman, would bitch at me about the bridge being up the bitch that i had no service then bitch that i should know when she’s going to text me because tis always the same time, you just gotta have an argument sometimes to make them happy, the trick is do not escalate, stick to the topic at hand and quickly try and make a joke about the situation as lightly as possible to make it seem like it’s not a big issue, especially when they hit their periods woman just start overthinking everything and just need some validation and to let off some steam
Happens to me every time. Usually, I am just too tired to argue.
Lol
Burst out laughing at "Outrageous!"
That might have been the most wholesome moment these two characters shared lol
Morning, nice day to be FURIOUS ain't it! Hu-huh! 🎣
well not Hu-huh any more its
HARGHH
This is outrageous! Absolutely outrageous how good that is!
That was hilarious AND heart-felt at the same time.
still keep coming back to this episode, can't ever forget
Way to go Adam for going above and beyond the call of duty to give good customer service 😂😂😂
MORNIN'! Nice day for FIGHTING....AIN'T IT!
ROUND 1....FIGHT!! HUHAH?
HAHAHAHAHHAHAHAHHAHAHHAHHAHHA i read it with rohan voice
You should just type it normally and without round or anything. dont destroy the magic
"Yes, but I came here for an argument!"
"OH! Oh! I'm sorry! This is abuse!"
"Oh! Oh I see!"
"Aha! No, you want room 12A, next door."
"Oh... Sorry..."
"Not at all!"
Dam someone beat me to it haha
I DEMAND A REFUND (from facebook!)
1:30 was a perfect opportunity for ben to just walk away with a refunded moniter
amazing acting by Ben here
Now THAT'S customer service. Best therapy a refund can buy.
You know it's a good one when Ben gets involved! 😂
*I mean, he is so dedicated to his mission statement that he actually went out and returned again just to have a fight mode conversation flow.*
Adam is a great employee, willing to fight with the customer upon his request.
These guys are literally the best.
Might be the best channel on RUclips.
Something about these video's makes me feel calm and comfortable. They sort of wash my worries away and I can just enjoy the pleasure I know I'm going to get from watching them.
Thanks guys. If you ever see this. If not, I know other people are thanking you for the same reasons. :)
"Morning! Nice day for demand a refund, ain't it? Hu-huh!
Lmao 😂
I've had this happen to me where I called the cable company expecting a fight and ended up a with a lower contract, a refund, and feeling very confused.
This was way more wholesome (and far less enraging) than I was expecting.
Loved the last part where Ben said "but seriously, thank you"
I kind of want a VLDL mug that just says “Outrageous!!!” on it.
low key my favorite moment is when Adam goes "I'll give you stooore credit" and waves his hands like they're magical
This is honestly the funniest customer service sketch I've ever scene. I know exactly what all that is like.
The way he says "store credit" is priceless
2:51
😂 I love the bloopersssss. I hope there's a compilation of them out there that I just haven't seen yet, and if not that they make one.
Hats off to Adam for actually going through with this fake argument 😂
And here I was expecting Rowan to pop out mid fight and just give him the a refund.
Refunding him twice.
Bloody Rowan
6:30 a.m... man I got to get up and be responsible.
Only after watching the new VLDL video, of course.
5:20 for me, still gotta fall asleep... can't resist the call of VLDL though
Jokes aside, as a manager in service, I have literally had customers who have insisted on fighting and yelling no matter how calm and polite I was being to them. I hang up the phone if they call, if they come in I just refuse to help them. Want me to help you? Be nice. You'll get a lot farther with me. Be rude or disrespectful? You won't get shit outta me buddy.
I’m sorry about that; it must be so frustrating. I’m the kind of person to kind of hate bringing it up and possibly throwing a kink into the person’s shift by needing help, and it’s always so much better when I’m nice! Occasionally I wind up with someone I think has been burned out and has grown to expect fighting, and they’re kind of jerks to me about having to help me out, but usually at least by the end of the encounter they realize I’m not trying to be a problem, that I just happen to have a problem, and they soften up a bit. I honestly don’t know in those cases if it’s just a jerky person I was dealing with, or if being in that line of work has caused them to change how they interact with people. Chicken and egg, sort of.
Anyway, I’m sorry for the jerks who just want to take out their frustrations on you. Not cool!
@@SunflowerSpotlight You would be my favorite kind of customer. Thank you for your kindness :) I've been in service for several years, I was still in highschool when I got the job I have now, so I'm used to all sorts of customers. My employees aren't though, so I've told them directly that if anyone starts giving them even a little bit of trouble, just to get me. They don't get paid enough to deal with it.
Random Hamster And you’re a great kind of manager! Your protect your staff instead of throwing them to the wolves. I hope they appreciate that; it must be a little stressful, even after your experience, to walk into what you know will be a confrontation on their parts. But you’re a really important part of the system, and your role shouldn’t be taken for granted by people. It’s not your fault when something goes wrong, and you don’t make the policies that offend them, so it’s fruitless and pointless to take it out on you. Ugh. I guess by now it kind of rolls of your back (has to or you’d be burned out, I suppose!) but I still hope you’ve got a good support system and home and can destress from a bad day. I worked at my Mom’s Hallmark Shoppe when I was a teen and I think the experience kind of informed how I feel. I grew up taking a sleeping bag to the shop on Christmas night, falling asleep on the floor near my brother, listening to the Christmas albums playing for the last time that year. My parents didn’t want to call any employees to mark items down for the post-Christmas sale, so we did it ourselves, and as my brother and I grew up, it became a tradition. I think, having been on both sides to some extent, you never really forget it.
All the best to you! May your encounters with really ridiculous customers be few and far between! 🌷
@@SunflowerSpotlight Wow. I'm...actually almost speechless. I'm convinced you are one of the nicest, most polite people anyone could ever meet. Thank you very much for all the kind words you've sent my way here :) I wish you only the best days for you and your family!
Just don't let it bother you while you're calm.. I had a manager once who tried to be calm and firm with people and it got him a lot of stress... he was an older guy and he had had a heart atrack. I always called him instead of my other managers though when I had a difficult customer because I appreciated his approach. The other managers just groveled at the yelling customers feet and it was disheartening. I would stand behind a tough manager any day over one who would bend over backwards while someone yelled at him and apologize for not doing anything...
I remember when this skit first dropped. I can’t believe it’s been 5 years 🤣. I was 37 at the time. I miss being in my 30’s………
01:25 "I'll pretend I'm working again." 🤣
And then Rowan yells at Adam for bad customer service :'(
I was expecting that this would happen
Worked for almost 4 years in a gaming store, was a manager even. Just by a glance at the customer can lay out the whole situation that is gonna unfold. This is gold. :D
Was expecting him to walk back out with the monitor, and not return 🤣🤣
This is def on of my favorite of your skits LULW I love people being respectful in this way haha
Rowan after seeing this on the next day: Special offer only now! Buy an argument for just $10
Aww, he's so understanding!
"you want to fight?"
"Yes please."
Thats so cute. 😊🌍💛💛💜💚🌻🌼🌺
*Over a year later*
*Rowan:* "What's going on here?"
I just love the part where Ben was like: I knew you would say that! I knew it!
Oh Adam. Such an innocent puppy. Fights with a guy just because he wants to fight.
And that's why he is the Watcher!
Genuinely my favourite episode to date. Been binging it for the past few days from the start
I'll be honest. I got bored of these types of scripts on the channel, but this time you have greatly subverted my expectations. Well done!
These never get old
This is Monty Python levels of brilliance.
I half expected Rowan to walk out from the side and tear Adam a new one while Ben just slips away slowly whispering "Tha...ankkkk youuuuu"
Despite the fight this is one of the best of your videos, actually. I mean it has so good vibes. ) Love it!
Ben needs VLDL merch. A mug or shirt with him and his "OUTRAGEOUS" catchphrase on it.