Drive 3x Retention via WhatsApp for D2C Brands | Keynote | Evolve by AiSensy

Keynote Session by Abhishek Gupta (SVP MamaEarth) at Evolve by AiSensy. ⚡️In this video, Abhishek explains the creative Use cases of WhatsApp implemented by Mamaearth to drive 3x Retention.
Evolve - Chai, WhatsApp & Revenue, a Business Growth Event by AiSensy was hosted at Meta's Head Office, Gurugram on 9th December 2022. 🚀
Mamaearth, a D2C brand, shifted its focus from Customer acquisition to retention to improve Customer Life Time Value.
The low percentage of returning customers and the increase in Customer Accusation Costs were major challenges.
Know what exactly Mamearth did to understand user behaviour, increase engagement, and improve the user onboarding experience.
Stay tuned for more engaging content from the Event!
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AiSensy is the Smartest WhatsApp Engagement Platform built on top of Official WhatsApp Business APIs. Using AiSensy, Businesses can Broadcast Messages to users at Scale with just a click, Automate Notifications, and solve Customer Support via Multi-Agent Live chat.
Over 120Mn+ WhatsApp Messages have been exchanged between Businesses & Users via the AiSensy Platform. 🚀
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