Megan Dorrian I went to hospital one day then after 3days again and constantly almost every month for three and then an other hospital for rehabilitation of the leg bc I broke it
Actually, more like 20 or more cleaners seeing how they are paid at or just above minimum wage, and that would just be by trimming the CEO's salary by 10%. I think that'd still leave quite a bit to live comfortably on.
Considering exec position rarely have anything tied to a specific field, it's entirely possible that lowering the CEO salary will simply make them jump ship to different types of companies. So you need to realize what exactly it is you are asking for, it may very well mean less experienced person running the hospital and higher turn over rate. This may or may not be counter productive. You can only claim that the CEO is being over payed if you do actual horizontal comparison for what the industry standard is, note not hospital industry, but the exec industry. Alternatively, you can ask for industry wise pay cut, which is probably best achieved via taxation. So that would be increasing amount of progressive taxation which obviously have its own problems. Not saying that it's not a problem, but problems generally do not exist in a vacuum, they exist because of exterior reasons that you need to examine and solve before proposing a so-called solution that might make things worse.
What did you expect from govern't-run socialist medicine? Same thing happened to a cousin's wife's brother who came in for an appendectomy. My cousin had the same surgery at a private hospital. The wife's husband died. My cousin didn't and did well. I had pancreatitis in Ga.and did really well. No "free"medicine.
Virginia, I work for a large private hospital in the US and I can assure you the cost-cutting tactics are the same. Hospital acquired infections don't give a damn if the hospital is government run or private. It all comes down to employee education, compliance and workload. What an ignorant comment.
I'm a Canadian nurse working in the US. I can honestly say, it is NO DIFFERENT down here. It's shocking & appalling to hear how widespread this is. The trend toward pay-for-performance & the smooth talk of upper management has got to be stopped. Let's see some real change & real results! Disgusting.
Nurse in SoCal here (lvn school currently but planning for NP) I hate the new "work smart, not hard" mentality that goes into us hospitals. They make us robots not nurses. It takes the humanity out of nursing and in turn makes us focus so much on the work that we get tunnel vision and sanitation goes out the window.
I live in the United States & it’s very true. I took my daughter into the hospital a couple of months ago & the bathrooms were DISGUSTING, I had to hold my daughter to pee & CLEAN THE TOILET MYSELF with Lysol wipes I brought from home before she’d even touch the toilet because how bad the toilet was & how stinky the bathroom was. & this wasn’t a low class ghetto hospital or anything. I also took my mother in law a couple of months ago to the emergency room & when they let her into a room, there was an old cup there that was left behind by the previous patient & paper towels. It was disgusting . & these are private hospitals that are making billions of dollars. Which is even worse.
My grandfather was killed by c difficile in a Toronto hospital. He went in for a relatively simple back surgery and he was put into a room that had previously hosted an infected patient. He became infected, deteriorated slowly but steadily, and died, inside that room. The hospital is to blame. It should have never happened and he had decades of good living ahead of him still. My mother was devastated. Cutting cleaners kills. Cut the marketing department, CEO, managers, and business bureaucracy instead.
That CEO, when she told him they had "We gelled the hospital" He got all flustered up, little cold sweat and showed (Fear/dread) and Wow, his body language were easy to read
@@Bubblessongs Sorry baby, but I was in the medical field for over 20 years. These people are TAUGHT to say the RIGHT thing. He couldn't care less, his PRIORITY is keep HIS JOB AND BIG BUCKS COMING IN.
So very true Robert,. a followup is needed,. The hospitals in Canada have done nothing to improve the conditions after being exposed 2 years ago,. Get this back on the nightly news!! Open up more conversations,. open up more eyes to what is happening
@@Lou-oh2dd Its not just in Canada, I saw things worse than this in American hospitals. Privately owned, well known hospitals in California. What you're taught in a 4 year program is NOT what you ACTUALLY see and experience in REAL hospital surroundings. You have a better chance of getting good clean care in a zoo! It's a wonder people survive surgeries.
This is not acceptable cutting the cost of cleaning so the CEO's get a bonus when people are clearly losing lives do to the cleanliness of hospitals. If there is even one loss of life do to a hospital born illness the CEO should not be getting a bonus, instead the CEO's pay should be docked to pay the family damages. How much of a bill did the widow get stuck with?
James Webb Jr. For profit hospitals are a big bussiness and unfortunately the norm now. My son got mrsa in the hospital and the surgeon refused to see him. I took him to our old family doctor, he had a fit. He took a sample for the lab and cleaned the wound. Saved my sons life.
Then hire more cleaning staff, train them properly and pay them more than minimum wage. If we cut the CEO's salary and bonus it would work. But therein lies the issue, friends.
That CEO is so far removed from the actual floor staff, it's comical. He only hears what he wants to hear. I bet if all the patients started suing, it might hit their bottom line and they may change. Or like they did at my hospital, they fired the CEO and replaced him with one that was just like him so it looks like the hospital took action. Smoke and mirrors, people.
Janitors are necessary. Lawyers are not. These groups should have their pay scales switched, and we could watch our entire world change for the better.
+Osiris Malkovich Well said. If cleaners, teachers, drivers, nurses, mechanics are paid according to their true contributions to the economy, they would be billionaires. Can you imagine how much the people cleaning NY JFK Airport can make? Astronomical!
+Osiris Malkovich _Janitors are necessary. Lawyers are not. These groups should have their pay scales switched, and we could watch our entire world change for the better._ No, you'll just have a nation of janitors.
+Osiris Malkovich But we don't have a nation of lawyers. We have engineers, scientists, doctors, technology and productivity. All of which would never exist with a nation of overpaid janitors.
That's actually disturbing. I mean; I work in the supermarket and even we don't cut on cleaning and even we disinfect regularly. Especially places people grab on too; such as cassiers, door handles, baskets, shopping carts. Yeah, we don't clean it every 24 hour. But at least once a week we disinfect. And important such as meat production etc is cleaned twice sometimes even three to four times a day. Damn.
I was a guard in the Niagara health system. I can tell horror stories. like one nurse going in to a four bed room that was in quarantine. The nurse went in, emptied all the urine bags, shifted patients, used hand sanitizer and left. No gown, no gloves and no washing hands. I get that they are pressed for time but this is sickening..
i live in Ireland and i watch this i wish RTE(Irish national broadcasting network) made a show like this. i think there are a lot dirty hospitals in Ireland
Its corporate to use the word 'opportunity' when theres a problem. "You've uncovered an opportunity for improvement" lol means "Youve uncovered that we are not doing our job."
Am I the only one that think that the CEO could cut in his 1/2 millions salary and outrageous benefice for more cleaning staff?... Shame on this system!
Ultranoahroblox - Roblox & AJ Videos! except there is a reason for this. Hospitols are subsidized by Canadian tax payers. The higher the costs, the more it costs tax payers, which means even more taxes. The gov forces them to be as cheap as possible because they can only tax so much.
Emmanuel The Homemaker xD You are correct sir, I am from the states and we pay through the nose for healthcare, yet our hospitals are probably as filthy, yet the knowledge of our doctors and nurses are exceptional. Free healthcare means poor healthcare, not saying that paying for healthcare would help them be cleaner.
At the nation's 5th largest school district in America, here in Las Vegas, they use 3 cleaners: green, pink, and blue cleaners with different purposes all with the intention of cutting costs while delivering optimal sanitation. But look at the attendance records at schools and the entire district and realize that it is smoke and mirrors.
Atleast this CEO is bold enough to come on camera and accept their faults unlike the representatives of companies in other Marketplace investigations!!
So what? It's lip service. I bet to this day nothing has changed. CEO's just tell people what they want to hear. Rare one actually listens and does something about it.
What a shame. If the the CEO was the one sick ,he would have the cleaners Cloroxed or Cavicide cleaned. Careless ,Heartless. Fire Him and hire a new CEO .
This expose had to be done, but it still makes me sad. I worked a job like this. Impossible turn-over rates. Impossible standards. The management turned a blind eye to cutting corners. Encouraged it by cutting cleaning products and shortening the standards for cleaning times. But when somebody shoved it in their faces, the response was always the same. Fire the people who're under the gun, then hire new, cheap, inexperienced people to fill the gap. Nothing changed. Nothing gets better. The crap just rolls downhill. I'll bet money that this guy rips the poor underlings a new one, fires a bunch of people, then brings in a new crew with the same impossible standards.
+Pepper Conchobhar That last part, yes!! Instead of keeping the crew he has now, I can already hear the layoffs and blaming but still no longer time to clean the rooms. At the least make it a two or three person job then if it has to be done so damn fast. Someone doing the bathroom, someone getting the walls and equipment, someone getting the bed...have a team of three or four or even more to clean a specific floor and TRAIN THEM! Especially with floors that deal with highly infectious diseases.
I'm absolutely terrified of hospitals! Between the lack of sanitation & the horror of having medical instruments left inside u it's a roll of the dice that u won't end up worse off than when u went in! & I forgot about the mistakes made w medications! I certainly can't leave ur loved ones alone & expect them to b cared for properly!
I am taking an internship at a hospital right now, working in the radiology area. And I keep that s*** clean. I wipe down everything that could have possibly come in contact with human flesh.
+Peter Tran thank you .. its not your job and you shouldn't have to do it but thank you for doing it anyways it helps the cleaners have an easier job and helps keep patients from being harmed.
Kudos to this guy who runs the place and saw the uncleaned gel and said "It's clear there are improvements we need to make." I can only imagine though, that the cleaning staff were all probably fired for being whistleblowers. :(
As always salary increases for sociopathic CEOs, while basic cleaning gets ignored. Both government and private "health care" is a racket type monopoly, which is not held accountable. The management should be held personally criminally accountable for this life threatening incompetence. Only then will they take it seriously.
@@mycattookmykfc1488 When cleaning staff are laid off to "save money" it is no longer the cleaning staff that is to blame entirely but the one who decided to lay the rest off.
Kevin Smith just another sad example of a typical highly overpaid and grossly underachieving hospital administrator. Rather than admit to very serious problems, he recites the corporate nonsense about commitment to patients and talks about "cleaning opportunities" instead of facing the truth. The show ends with me certain this man will do nothing of significance to fix a BIG problem.
Take 400k out of your budget, hire 2 or 3 more cleaners and bam, no need to take away anything else. Hospitals disgust me how much money they make and still they make excuses.
***** its because the prime minister gives the hospitals a budget cut so people can get so much money a year if i were a prime minister i would give 50% of the money to the hospitals but he gives 10% of the money
Why weren't you wearing gloves while applying the gel to all those contaminated areas. You might have been making the problem worse! Ever heard about universal isolation?
They put my daughter in a room that had another patient with the gown and mask requirement. I told them a curtain between us wouldn't protect my daughter and we should be moved. I couldn't believe whatwe went through after a week in the hospital in hamilton ontario. Its so gross!
Branden Kerr yes eventually you get better and no longer have the cdiff bacteria. They treat you with special antibiotics and if those don’t work you can have a stool transplant.
When you have a family member in the hospital, be sneaky, clean their room yourself, just like the hotels and many places, always carry some wipes with you, do not rely on the staff
+Xenophene01 The nurse said they wiped it down best they could, but it was not disinfected by the clean staff until 2 hours later. Just because you can't see the crap on the floor doesn't mean it isn't covered in it.
Some of these cleaning marketplace exposes makes me feel bad for the untrained and over exerted cleaning staff that probably are the ones blamed for it when the hospital gets busted for being cheap and gross.
Watching this is tough. My dad was also 62 when he went into one of the hospitals in Ontario with pneumonia and got an infection while at the hospital. He died less than a week after he was admitted. This was 15 years ago and I'm so surprised and saddened by these events still happening.
Perhaps a case of "you get what you pay for." Canada is the worst in the developed world for hospital-acquired infections, many of which are "superbugs" which don't respond to treatment. If you have no option but to pay into government healthcare via your taxes, you should demand better.
That's right! The CEO said we need more cleaners! That is a huge statement. It requires a follow-up. Thanks, CBC Marketplace for bringing awareness to Canadian issues.
Hospitals need more cleaners , but , people with ethical values , no matter if you are houskeeper be honest and ethical when you work ! I was working at hospital and hotel for long time and ALWAS put ahead my best effort to clean , no for my salary , because always think each other , some times blamed the CEO , the time etc , but what about our self ? How honest we are in our job ?
I usually don't comment on these videos. I do have to say out of at least 50 investigations this hospitol is the first to come on camera and say "we have an opportunity for improvement" and not deny factual information. Kudos to them!
Absolutely real! I used to work as a nursing assistant for 12 years and it is all true in all the hospitals. I never stepped inside my home with the shoes that I worked with. I don't miss that work at all. BTW... was in the USA so it is the same everywhere.
My mom used to be a nurse in a big hospital and worked many times a day. She was well known and was a good nurse, and was patient when patients screamed at her. Though, she said (about hospitals being dirty, "It's absolutely disgusting how other hospitals don't clean their items. You go to a hospital to get better, not worse."
I'm pretty sure it's better in America, because after staff cleans the room they have to sign a card that they cleaned the room & if it's not cleaned properly they fire them
Kit Caboodle Like they said, the healthcare in America is top-notch, in fact i'd definitely say the best in the world.It doesn't cost so much just because , you're paying for what you get.
it probably varies hospital to hospital, considering that here in the US the hospitals are privately owned and each have their own unique set of standards of cleanliness
I ended up getting really sick for almost 2 weeks because of waiting in the emerg for several hours sitting next to a person who was throwing up and being placed in a room next to another patient who was extremely sick as well. To top it all off my room was still dirty
My elderly mom was in the hospital for pneumonia. She is also asthmatic. A cleaner came in while I was there. She had one rag, dusted the window ledge first, then went over the bed rails with it, the seat of a chair and finally, she wiped down the portable table where my mom ate her meals. She then left. My mom and I just stared at each other, shaking our heads. No words were needed.
When i worked as a Charge Nurse in a nursing home, i would use my extra time to clean. Wipe bedrails, medcarts, iv machines, bedside tables..nurses station..anything. I wish people weren't so lazy
I can tell you why Canada's hospitals are dirty. I worked cleaning in a hospital for several years. The staff and bosses don't give the cleaners enough time to do a good job. I used to work at unpaid overtime to make sure my ward was clean!! Force hospitals to quit being so money hungry and give their staff enough time to clean properly!
The problem with CEOs is that they are not on the floor enough to see what's happening. Do they listen to the opinions of the staff? Can we fault them tho? Its their job to run a business, not saving people's lives so they don't understand how skimping those little things can be catastrophic. Either way, it was fortunate that he let himself get trapped by Erica so he has to play the nice guy in the end. This episodes needs a followup.
This is very true. When I was hospitalized for surgery, they would sweep the floor every day but not wipe down surfaces or clean pitchers for water after days and days. No wonder staph runs high.
Im from Massachusetts USA and my mom had alot of health issues (RIP) in and out of the hospital one time her bathroom in her room was DISGUSTING I told the nurse was told to call THE SUPERVISOR IN CHARGE OF CLEANING THE HOSPITAL boy i tell u within 1 hr someone was there cleaning that bathroom SPOTLESS!!!!!! SHE THE SUPERVISOR WAS SO NERVOUS I WAS GONNA PUT A COMPLAINT IN
I was in an ER in Detroit Mi a few years back. I told the nurse 3 times I needed something to catch my vomit if I get sick. Well I never got anything and ended up throwing up onto the floor. A nurse said housekeeping would be by to clean it up. I looked down 30 min later and there was a line on ants coming out of the wall to get to the vomit. After 2 hours a passing security guard seen it and ended up putting some towels on it. I got released 3.5 hours after I threw up and no one ever came to clean it
Not suprised tbh.. I worked as a cleaner for a bit and everything had to be done as fast as possible, and this was in a kinda fancy hotel. I can only imagine how that is with a hospitals budget
I've never been more happy to be an American after watching this. Canada Hospitals SHAME on you, Absolutely Disgusting!! The Supervisor of those hospitals was lying through his teeth. You could see how uncomfortable he was. He made me sick watching him squirm.
This is the problem with running public services as for-profit industries. The short-term high-yield profit mentality comes in to play and screws everybody else over.
I find it funny that out of all the health professionals and the narrator, not one of them told the viewers C.Diff can and is commonly acquired by elderly from taking antibiotics. Since he status post pneumonia/antibiotics, it all makes sense.
![I.N "HALLUCINATION" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/n5B5q1Hwt_U/mqdefault.jpg)
Notice how the CEO takes a drink of water every time he's been caught in a lie?
I noticed how he was getting more nervous by the minute. lol
😂😂😂 yes
he took a huge one when she we gelled this hospital he knew it was dirthy
Megan Dorrian I went to hospital one day then after 3days again and constantly almost every month for three and then an other hospital for rehabilitation of the leg bc I broke it
Travis Williamson he is playing with his FINGERS! Liar
"we have to stop, this is Canada" I freaking lost it
same
BAHAAHA I thought I was the only one
LOL i had to pause it just to see if anyone thought the same thing! LMAO
OMG it got me too😂
I agree with her 🇨🇦⛄️
That CEO's salary alone without bonus is enough to pay for 10 cleaners at 50K a year.
Actually, more like 20 or more cleaners seeing how they are paid at or just above minimum wage, and that would just be by trimming the CEO's salary by 10%. I think that'd still leave quite a bit to live comfortably on.
Considering exec position rarely have anything tied to a specific field, it's entirely possible that lowering the CEO salary will simply make them jump ship to different types of companies. So you need to realize what exactly it is you are asking for, it may very well mean less experienced person running the hospital and higher turn over rate. This may or may not be counter productive.
You can only claim that the CEO is being over payed if you do actual horizontal comparison for what the industry standard is, note not hospital industry, but the exec industry. Alternatively, you can ask for industry wise pay cut, which is probably best achieved via taxation. So that would be increasing amount of progressive taxation which obviously have its own problems.
Not saying that it's not a problem, but problems generally do not exist in a vacuum, they exist because of exterior reasons that you need to examine and solve before proposing a so-called solution that might make things worse.
What did you expect from govern't-run socialist medicine? Same thing happened to a cousin's wife's brother who came in for an appendectomy. My cousin had the same surgery at a private hospital. The wife's husband died. My cousin didn't and did well. I had pancreatitis in Ga.and did really well. No "free"medicine.
Virginia, I work for a large private hospital in the US and I can assure you the cost-cutting tactics are the same. Hospital acquired infections don't give a damn if the hospital is government run or private. It all comes down to employee education, compliance and workload. What an ignorant comment.
As a hospital kitchen worker who also cleaned, in PA, I made $7.25 per hour
I'm a Canadian nurse working in the US. I can honestly say, it is NO DIFFERENT down here. It's shocking & appalling to hear how widespread this is. The trend toward pay-for-performance & the smooth talk of upper management has got to be stopped. Let's see some real change & real results! Disgusting.
Would you recommend working as a nurse in the USA? I'm a Canadian student considering a BScN (registered nurse) program.
Nurse in SoCal here (lvn school currently but planning for NP) I hate the new "work smart, not hard" mentality that goes into us hospitals. They make us robots not nurses. It takes the humanity out of nursing and in turn makes us focus so much on the work that we get tunnel vision and sanitation goes out the window.
Your a american nurse now
That's the truth I just posted!
I live in the United States & it’s very true. I took my daughter into the hospital a couple of months ago & the bathrooms were DISGUSTING, I had to hold my daughter to pee & CLEAN THE TOILET MYSELF with Lysol wipes I brought from home before she’d even touch the toilet because how bad the toilet was & how stinky the bathroom was. & this wasn’t a low class ghetto hospital or anything. I also took my mother in law a couple of months ago to the emergency room & when they let her into a room, there was an old cup there that was left behind by the previous patient & paper towels. It was disgusting . & these are private hospitals that are making billions of dollars. Which is even worse.
My grandfather was killed by c difficile in a Toronto hospital. He went in for a relatively simple back surgery and he was put into a room that had previously hosted an infected patient. He became infected, deteriorated slowly but steadily, and died, inside that room. The hospital is to blame. It should have never happened and he had decades of good living ahead of him still. My mother was devastated. Cutting cleaners kills. Cut the marketing department, CEO, managers, and business bureaucracy instead.
i am so sorry
me too. thank you for your condolences.
srry for ur loss
thank-you
so so sorry for your loss
That CEO, when she told him they had "We gelled the hospital"
He got all flustered up, little cold sweat and showed (Fear/dread) and
Wow, his body language were easy to read
+Argeneus RightXD took a sip of water, got all shifty
At least he listened to everything that had to be said on it, and quickly went to say that these practices need to be improved, to rebudget. Good man.
He's one TURD that needs flushing!
@@Bubblessongs Sorry baby, but I was in the medical field for over 20 years. These people are TAUGHT to say the RIGHT thing. He couldn't care less, his PRIORITY is keep HIS JOB AND BIG BUCKS COMING IN.
19:58 😂😂😂
Needs to be a followup story.
So very true Robert,. a followup is needed,. The hospitals in Canada have done nothing to improve the conditions after being exposed 2 years ago,. Get this back on the nightly news!! Open up more conversations,. open up more eyes to what is happening
@@Lou-oh2dd Its not just in Canada, I saw things worse than this in American hospitals. Privately owned, well known hospitals in California. What you're taught in a 4 year program is NOT what you ACTUALLY see and experience in REAL hospital surroundings. You have a better chance of getting good clean care in a zoo! It's a wonder people survive surgeries.
This is not acceptable cutting the cost of cleaning so the CEO's get a bonus when people are clearly losing lives do to the cleanliness of hospitals. If there is even one loss of life do to a hospital born illness the CEO should not be getting a bonus, instead the CEO's pay should be docked to pay the family damages. How much of a bill did the widow get stuck with?
this video was aired a year ago, Has anything changed.
man we living in facade
+meshal bendos The original air date is four years ago.
I am just worried that my father is in the hospital and we are Canadian and we live in Canada
I hate it too
James Webb Jr. For profit hospitals are a big bussiness and unfortunately the norm now. My son got mrsa in the hospital and the surgeon refused to see him. I took him to our old family doctor, he had a fit. He took a sample for the lab and cleaned the wound. Saved my sons life.
I've seen a lot of scary episodes on CBC Marketplace, but this is by far the scariest.
I know I would hate this to happen to my loved one
jc Spillman ...you only have one loved one?
I’m on a marathon 😂
yes this one has definitely hit me the hardest. horrifying and preventable.
first of all NO HOSPITAL SHOULD BE DIRTY
Lela Guyden , first of all😂 they are dirty..
Lela Guyden doesn’t matter because everyone gets vaccinated. So it can be dirty since vaccines protect against diseases ;)
True
Then hire more cleaning staff, train them properly and pay them more than minimum wage. If we cut the CEO's salary and bonus it would work. But therein lies the issue, friends.
@Barbie Timothy Potter And you come up with this arbitrary number from where?
So if your loved one has to go to the hospital take your own cleaning supplies.
Sadly
Good thing to know
Loosie Loo YES! Such a stinking shame...
Loosie Loo yes, totally agree
Not everyone has a loved one to care
That CEO is so far removed from the actual floor staff, it's comical. He only hears what he wants to hear. I bet if all the patients started suing, it might hit their bottom line and they may change. Or like they did at my hospital, they fired the CEO and replaced him with one that was just like him so it looks like the hospital took action. Smoke and mirrors, people.
+Angeloublue32 Yup.
What does ceo mean?????????????
Janitors are necessary. Lawyers are not. These groups should have their pay scales switched, and we could watch our entire world change for the better.
truuuuuuee
+Osiris Malkovich Well said. If cleaners, teachers, drivers, nurses, mechanics are paid according to their true contributions to the economy, they would be billionaires. Can you imagine how much the people cleaning NY JFK Airport can make? Astronomical!
+Osiris Malkovich _Janitors are necessary. Lawyers are not. These groups should have their pay scales switched, and we could watch our entire world change for the better._
No, you'll just have a nation of janitors.
jjenson2006 Yes! _Far_ preferable to a nation of lawyers!
+Osiris Malkovich But we don't have a nation of lawyers. We have engineers, scientists, doctors, technology and productivity. All of which would never exist with a nation of overpaid janitors.
I'm finding that money seems to be the common root cause of every marketplace feature that I've seen.
same
well whats a market place?
Jza Diamo thats the problem with the whole world
jonsprivatelife...You got it! Everything's about money today.
if it's money then its usually government
That's actually disturbing. I mean; I work in the supermarket and even we don't cut on cleaning and even we disinfect regularly. Especially places people grab on too; such as cassiers, door handles, baskets, shopping carts. Yeah, we don't clean it every 24 hour. But at least once a week we disinfect. And important such as meat production etc is cleaned twice sometimes even three to four times a day. Damn.
JustKidding Nightcore nuuuuuuuuuu the man that was the woman's husband😢😢😢😢
JustKidding "ONCE A WEEK"?!?! SERIOUSLY?
Disinfecting should be everyday during closing .....
Ohh, I thought you're serious but you're JustKidding xD
"we have to stop, this is Canada"
NO, THIS IS PATRICK
Is this the Krusty Krab?
NO! THIS IS ONTARIO!!!
This. IS. *SPARTA!!!*
Bettaloverisme but my names not *RICK!*
Bettaloverisme YESSS XDD
What a sad shame, the guys in suits get the bonus while the love ones at home lose their loved ones:(
How does that guy sleep at night?
This is really unacceptable. I felt so bad for that wife :(
I was a guard in the Niagara health system. I can tell horror stories. like one nurse going in to a four bed room that was in quarantine. The nurse went in, emptied all the urine bags, shifted patients, used hand sanitizer and left. No gown, no gloves and no washing hands. I get that they are pressed for time but this is sickening..
I don't live in Canada but I still watch this because it can happen anywhere and not just Canada, I live in Florida,USA
And in case you still believe some of the ridicoulous canadian myths, YES WE HAVE BEACHES AND HOT DAYS
+Buizel Productions um nobody asked you if theres beach's or hot days in canada its not part of this get ur facts straight
So true
I live in the UK and I still watch this
i live in Ireland and i watch this i wish RTE(Irish national broadcasting network) made a show like this. i think there are a lot dirty hospitals in Ireland
Its corporate to use the word 'opportunity' when theres a problem.
"You've uncovered an opportunity for improvement" lol means "Youve uncovered that we are not doing our job."
Is it just me or do the words low cost and high quality care not belong in the same sentence?
jdoggg1119 They dont go together
BINGO
It is free you cant expect those things.
Am I the only one that think that the CEO could cut in his 1/2 millions salary and outrageous benefice for more cleaning staff?... Shame on this system!
When I was in the hospital, they told me they had only 2 cleaners for the whole hospital. I asked why and they said to save money...
That means people care about money more than lives ;-;
Ultranoahroblox - Roblox & AJ Videos! except there is a reason for this. Hospitols are subsidized by Canadian tax payers. The higher the costs, the more it costs tax payers, which means even more taxes. The gov forces them to be as cheap as possible because they can only tax so much.
Emmanuel The Homemaker xD
You are correct sir, I am from the states and we pay through the nose for healthcare, yet our hospitals are probably as filthy, yet the knowledge of our doctors and nurses are exceptional. Free healthcare means poor healthcare, not saying that paying for healthcare would help them be cleaner.
At the nation's 5th largest school district in America, here in Las Vegas, they use 3 cleaners: green, pink, and blue cleaners with different purposes all with the intention of cutting costs while delivering optimal sanitation. But look at the attendance records at schools and the entire district and realize that it is smoke and mirrors.
I would kindly asked to be discharged.
Atleast this CEO is bold enough to come on camera and accept their faults unlike the representatives of companies in other Marketplace investigations!!
Rushi Patel agreed. Even after being presented with evidence he still stayed on camera and went to see the other findings
So what? It's lip service. I bet to this day nothing has changed. CEO's just tell people what they want to hear. Rare one actually listens and does something about it.
What a shame. If the the CEO was the one sick ,he would have the cleaners Cloroxed or Cavicide cleaned. Careless ,Heartless. Fire Him and hire a new CEO .
This expose had to be done, but it still makes me sad. I worked a job like this. Impossible turn-over rates. Impossible standards.
The management turned a blind eye to cutting corners. Encouraged it by cutting cleaning products and shortening the standards for cleaning times.
But when somebody shoved it in their faces, the response was always the same.
Fire the people who're under the gun, then hire new, cheap, inexperienced people to fill the gap. Nothing changed. Nothing gets better. The crap just rolls downhill.
I'll bet money that this guy rips the poor underlings a new one, fires a bunch of people, then brings in a new crew with the same impossible standards.
This is exactly what I was thinking. Management is at fault.
+Pepper Conchobhar That last part, yes!! Instead of keeping the crew he has now, I can already hear the layoffs and blaming but still no longer time to clean the rooms. At the least make it a two or three person job then if it has to be done so damn fast. Someone doing the bathroom, someone getting the walls and equipment, someone getting the bed...have a team of three or four or even more to clean a specific floor and TRAIN THEM! Especially with floors that deal with highly infectious diseases.
I was a housekeeper and I can confirm all of this.
But I thought everything in Canada was so nice and sparkly with rainbows and gift bags
Thats what people think about america
Lel
AtherOfTheVoid haha I'm Canadian and I gotta admit, that is not what I think about America
Even I'm American and I don like it! But I was born here,so I can't change it...
It used to be better. Canada has gone down hill and in some aspects even worse than the USA sadly :*(
"One person to one wing, now we work 3 floors," IS NOT 3 times the workload!!
How many wings on a floor?
Jeez, hospitals are more scary to me now that I've watched this video
I'm absolutely terrified of hospitals! Between the lack of sanitation & the horror of having medical instruments left inside u it's a roll of the dice that u won't end up worse off than when u went in! & I forgot about the mistakes made w medications! I certainly can't leave ur loved ones alone & expect them to b cared for properly!
Oh my God I cried when she said her husband passed away. 💔💔
I didn't see that coming 😭
@@Gloria-eu8bf I was wondering why we didn’t see him in the vid but the ones they vlogged
This is really important investigative journalism. Hope the government actually acts on this
I'm a little surprised that people ever thought that hospitals were super clean. Honestly, really?
I am taking an internship at a hospital right now, working in the radiology area. And I keep that s*** clean. I wipe down everything that could have possibly come in contact with human flesh.
+Peter Tran thank you .. its not your job and you shouldn't have to do it but thank you for doing it anyways it helps the cleaners have an easier job and helps keep patients from being harmed.
All respect goes to Gary. R.I.P Gary🙇❤
"Experimenting with different models of cleaning" what type of nonsense is that?🤔
Ya I know right? lol
Kudos to this guy who runs the place and saw the uncleaned gel and said "It's clear there are improvements we need to make." I can only imagine though, that the cleaning staff were all probably fired for being whistleblowers. :(
MissNebulosity he is waffling!
This is why I’m thankful my dads a cleaner! Had he not gone through and cleaned my grandads room, I don’t doubt things could have been bad.
As always salary increases for sociopathic CEOs, while basic cleaning gets ignored. Both government and private "health care" is a racket type monopoly, which is not held accountable. The management should be held personally criminally accountable for this life threatening incompetence. Only then will they take it seriously.
+kaunas888 Every upper management position should be faulted for the failures of their team (as well as the "team"). That is their job after all.
CEOs are not to blame the cleaning staff are
@@mycattookmykfc1488 When cleaning staff are laid off to "save money" it is no longer the cleaning staff that is to blame entirely but the one who decided to lay the rest off.
Kevin Smith just another sad example of a typical highly overpaid and grossly underachieving hospital administrator. Rather than admit to very serious problems, he recites the corporate nonsense about commitment to patients and talks about "cleaning opportunities" instead of facing the truth. The show ends with me certain this man will do nothing of significance to fix a BIG problem.
Take 400k out of your budget, hire 2 or 3 more cleaners and bam, no need to take away anything else. Hospitals disgust me how much money they make and still they make excuses.
Now I know why the pump you full of antibiotics during a hospital stay... it's easier than properly cleaning.
"this has to stop, this is Canada" XD hahahaha why does that matter?
Because of tax dollars we spend so much yest get so little
***** its because the prime minister gives the hospitals a budget cut so people can get so much money a year if i were a prime minister i would give 50% of the money to the hospitals but he gives 10% of the money
+max deem
Canada *Corporation* Inc
No one will do shit. Government control = Nazi, apperently.
+max deem i was going to say the same thing!
+max deem I knew somebody commented on that. I was going to. Lololol
Why weren't you wearing gloves while applying the gel to all those contaminated areas. You might have been making the problem worse!
Ever heard about universal isolation?
Also from Doctors stethoscope not being disinfectant before using it on another patient.
"We gelled this hospital."
"O-oh, okay!" *nervously gulps water looking like the Mr Krabs meme*
You love to see it
They put my daughter in a room that had another patient with the gown and mask requirement. I told them a curtain between us wouldn't protect my daughter and we should be moved. I couldn't believe whatwe went through after a week in the hospital in hamilton ontario. Its so gross!
I had c diff last October, i didn't know it was so serious though.
Young and older patients are not the same. The immune system isn't the same either....
Branden Kerr yes eventually you get better and no longer have the cdiff bacteria. They treat you with special antibiotics and if those don’t work you can have a stool transplant.
hana can be. Thankfully they haven’t turned it into “the most life threatening disease ever” like all the other ones we have to be “immunized” for.
@Connie. Hardman I would have died since I am immunosuppressed. Good thing I only got VRE I guess...
@@ashleynault4968 oh wow I heard of those
It's all about the money. That guy was lying so much it was ridiculous! He knows what's going on and he knows the cleaners won't come talk to him.
This has to stop. This is Canada 😂😂😭😭😭💀
It's not funny it does have to stop
+Jacee Spillman yeah it is the Canada part is funny
+Jacee Spillman I agree
lol it was pretty funny, but she still has a point, how could that happen in a first world country like it is.
Provocateur why because we accept immigrates not funny at least we welcome other people from Pakistan etc
When you have a family member in the hospital, be sneaky, clean their room yourself, just like the hotels and many places, always carry some wipes with you, do not rely on the staff
The ceo seems like he does not give a crap
"This has to stop. This is Canada!"
Laughed way harder than I should have
"We have gelled this hospital"
Manager: PfsH- *drinks water* 😂
2 hours. Feces on the ground? Was it hidden or in plain sight?
+Xenophene01 The nurse said they wiped it down best they could, but it was not disinfected by the clean staff until 2 hours later. Just because you can't see the crap on the floor doesn't mean it isn't covered in it.
Some of these cleaning marketplace exposes makes me feel bad for the untrained and over exerted cleaning staff that probably are the ones blamed for it when the hospital gets busted for being cheap and gross.
When she applied the gel with her bare hands 🤢
I hated to see her cry 😭 I basically cried too!
Watching this is tough. My dad was also 62 when he went into one of the hospitals in Ontario with pneumonia and got an infection while at the hospital. He died less than a week after he was admitted. This was 15 years ago and I'm so surprised and saddened by these events still happening.
Perhaps a case of "you get what you pay for."
Canada is the worst in the developed world for hospital-acquired infections, many of which are "superbugs" which don't respond to treatment. If you have no option but to pay into government healthcare via your taxes, you should demand better.
That's right! The CEO said we need more cleaners! That is a huge statement. It requires a follow-up. Thanks, CBC Marketplace for bringing awareness to Canadian issues.
Hospitals need more cleaners , but , people with ethical values , no matter if you are houskeeper be honest and ethical when you work ! I was working at hospital and hotel for long time and ALWAS put ahead my best effort to clean , no for my salary , because always think each other , some times blamed the CEO , the time etc , but what about our self ? How honest we are in our job ?
Denise, my deepest condolences for your loss. Prayers for your comfort from Alabama.
I usually don't comment on these videos. I do have to say out of at least 50 investigations this hospitol is the first to come on camera and say "we have an opportunity for improvement" and not deny factual information. Kudos to them!
Absolutely real! I used to work as a nursing assistant for 12 years and it is all true in all the hospitals. I never stepped inside my home with the shoes that I worked with. I don't miss that work at all. BTW... was in the USA so it is the same everywhere.
My mom used to be a nurse in a big hospital and worked many times a day. She was well known and was a good nurse, and was patient when patients screamed at her. Though, she said (about hospitals being dirty, "It's absolutely disgusting how other hospitals don't clean their items. You go to a hospital to get better, not worse."
I love how their voices are changed and darkened like they're in fear for their lives
"We have gelled this hospital."
"Oh, okay," *nervously drinks water*
And I thought that the corruption was bad in America.
Yea it is
we u.s.a. not the only place its all over the world
MasterofPlay7 true true
its worse
Well since we don't have to rely on Government buracracy we can afford more cleaning staff.... Government healthcare = DMV quality healthcare!
This makes me wonder how bad it is down here in America
Well in Canada they have free health care so they don't have as much funding to have the best cleaning out there.
I'm pretty sure it's better in America, because after staff cleans the room they have to sign a card that they cleaned the room & if it's not cleaned properly they fire them
Kit Caboodle Like they said, the healthcare in America is top-notch, in fact i'd definitely say the best in the world.It doesn't cost so much just because , you're paying for what you get.
It's better in U.S
it probably varies hospital to hospital, considering that here in the US the hospitals are privately owned and each have their own unique set of standards of cleanliness
That reaction at 20:00 😂😂😂 priceless 😂😂
13:51 This man is so rude! He has no care about complaints,deaths etc he just cares about the money like jeez!
I ended up getting really sick for almost 2 weeks because of waiting in the emerg for several hours sitting next to a person who was throwing up and being placed in a room next to another patient who was extremely sick as well. To top it all off my room was still dirty
Sending prayers out to the one cleaner for the entire hospital!! As a house keeper cleaning is not an easy task!
Dang, 10 min to clean for a C Diff room...
My elderly mom was in the hospital for pneumonia. She is also asthmatic. A cleaner came in while I was there. She had one rag, dusted the window ledge first, then went over the bed rails with it, the seat of a chair and finally, she wiped down the portable table where my mom ate her meals. She then left. My mom and I just stared at each other, shaking our heads. No words were needed.
When i worked as a Charge Nurse in a nursing home, i would use my extra time to clean. Wipe bedrails, medcarts, iv machines, bedside tables..nurses station..anything. I wish people weren't so lazy
I know this is besides the point but that white dudes head had hella wrinkles
Oh that's a nice way to start a conversation that's awesone
"We need go back to the budget to see what we have to do for cleaning." How about use your bonuses to hire more workers...
THIS IS DISGUSTING. SOMEONE SHOULD FILE A LAWSUIT! THIS IS CANADA NOT CAMBODIA!
Wow, I watch this as I’m in the waiting room while my mom is in surgery😬 this is just horrifying! I feel so deeply for the families put at risk❤️
This is madness... this is Canada!
0:25 im not Canadian but this is probably the most Canadian thing ive even heard. 😐
I can tell you why Canada's hospitals are dirty. I worked cleaning in a hospital for several
years. The staff and bosses don't give the cleaners enough time to do a good job. I used to
work at unpaid overtime to make sure my ward was clean!! Force hospitals to quit being
so money hungry and give their staff enough time to clean properly!
Gotta get me self a uv flashlight...
haha, was thinking the same thing...and get some of that special gel to do investigative work, lol
We have so much shortage at our wall. We are very burnt out. IV poles are never sterilized at our work.
The problem with CEOs is that they are not on the floor enough to see what's happening. Do they listen to the opinions of the staff? Can we fault them tho? Its their job to run a business, not saving people's lives so they don't understand how skimping those little things can be catastrophic.
Either way, it was fortunate that he let himself get trapped by Erica so he has to play the nice guy in the end. This episodes needs a followup.
This is very true. When I was hospitalized for surgery, they would sweep the floor every day but not wipe down surfaces or clean pitchers for water after days and days. No wonder staph runs high.
They only clean common areas if theres an outbreak
Im from Massachusetts USA and my mom had alot of health issues (RIP) in and out of the hospital one time her bathroom in her room was DISGUSTING I told the nurse was told to call THE SUPERVISOR IN CHARGE OF CLEANING THE HOSPITAL boy i tell u within 1 hr someone was there cleaning that bathroom SPOTLESS!!!!!! SHE THE SUPERVISOR WAS SO NERVOUS I WAS GONNA PUT A COMPLAINT IN
so much for your free health care Canada
it is free but that doesn't mean its quality care
it's not FREE!! Parking fees outside of hospitals pay for it!! ;)
I was in an ER in Detroit Mi a few years back. I told the nurse 3 times I needed something to catch my vomit if I get sick. Well I never got anything and ended up throwing up onto the floor. A nurse said housekeeping would be by to clean it up. I looked down 30 min later and there was a line on ants coming out of the wall to get to the vomit. After 2 hours a passing security guard seen it and ended up putting some towels on it. I got released 3.5 hours after I threw up and no one ever came to clean it
Not suprised tbh.. I worked as a cleaner for a bit and everything had to be done as fast as possible, and this was in a kinda fancy hotel. I can only imagine how that is with a hospitals budget
I've never been more happy to be an American after watching this. Canada Hospitals SHAME on you, Absolutely Disgusting!! The Supervisor of those hospitals was lying through his teeth. You could see how uncomfortable he was. He made me sick watching him squirm.
This is the problem with running public services as for-profit industries. The short-term high-yield profit mentality comes in to play and screws everybody else over.
Yeah, you really shouldn't be able to profit from essential services like healthcare. It's just wrong.
It would be really great to get a follow up on this story. Both downtown Hamilton hospitals are looking questionable lately.
That's some freaky voice warp right there.
No wonder hospital infections are so common.
I used MUCH higher precautions working for a veterinarian while handling infected animals.
I’m absolutely disgusted.
I find it funny that out of all the health professionals and the narrator, not one of them told the viewers C.Diff can and is commonly acquired by elderly from taking antibiotics. Since he status post pneumonia/antibiotics, it all makes sense.