Best review out of more than 100 I've seen trying to select appliances for a kitchen reno. I had 2 Miele dishwashers and 2 Miele wall ovens on order and just cancelled them based on your video. I found the Miele customer service in trying to buy appliances frustrating at best which started to make me worry. Given your experience as a customer, I'll find another brand. I'm not going to pay premium prices to a company that doesn't value it's customers. Thanks for taking the time to do a great review!
It really makes my day that my video was valuable to you! Let me know what you end up going with. If money were no object, next time around I’d probably more seriously consider Gaggneau (probably misspelled) and Thermador (both owned by Bosch but much higher end). We have a Gaggneau steam oven in my family that has been faultless for 15+ years
I got my first Miele in 1997 and knew I would never be satisfied with anything else. Having moved twice and left them behind my new one is being installed today. I always get the top model as something you live with every day should be a pleasure to use. My second Miele I bought in 2002 is still running perfectly never having one repair or failure to completely clean anything without a repeat wash. That alone gave me justification for spending three times as much as I would have had to. The one.I bought in 2002 actually has more capabilities than the currrent top model, but due to improvements in detergents it is not necessary to have a 170 F pots and pans cycle. I will miss the 20 minute cycle, but I suppose that had to be eliminated to improve the water usage. As far as this gentlemen’s complaint I can’t imagine any need to control the machine remotely. If for some reason you wanted to delay the cycle, that feature exists in the form of a timer that has been around for decades without having to use a phone app. I hope I will not be disappointed in my new machine since I bought it with full knowledge that several capabilities present in the 2002 model no longer exist. I always use one Cascade platinum pod per cycle, Cascade or Jet Dry rinse aid, and the Miele branded salt. A box of salt lasts about 3 months which will vary depending on how the machine is calibrated based on your water hardness. My using Cascade more than makes up for the $18;00 boxes of salt. You can’t beat Cascade platinum plus. I am a heavy user as a cooking and baking hobbyist.
I’m glad you liked it! You can probably tell I don’t make videos often, only when I feel there’s a real gap. And at these price points, I was a little uneasy to find a real lack of true owners perspectives.
We plan to buy a Miele over Bosch. Living near Germany there are many more choices [50+ DW models] Reports on customer service seem to be much better. The retailer is just 5 mins away and has been great. Sorry to hear about your experience but thankfully Miele got the most important part right - your dishes come out clean.
In Europe you seem to have the ability to buy parts much more easily. Here in the US you are at the mercy of the local dealer, who is often has little interest in selling anything but new appliances and detergent.
Great review. We have the 7156 so without the autodos system. We’ve recently owned the top of the line Bosch and Kitchenaid before getting the Miele as we have moved homes quite a bit. The Miele does clean the best - friends told us that the dishes come out squeaky clean and I would not have believed them until we experienced it ourselves. The glass wear and wine glasses come out clear, shiney and squeaky clean. Functionality wise, the Miele is BASIC and functional, nothing fancy. The Bosch and Kitchenaid had a lot more features and both were quite a bit quieter. We can actually hear the Miele when washing, whereas the Bosche and Kitchenaid were dead quiet. As mentioned, the Miele dries well with the auto open door (whereas the Kitchenaid, all plastic wear was soaking wet even after 2 hrs after the wash. The Bosch was 2nd best in cleaning and we found the racks equally good. The Kitchenaid was the quietest but the cleaning was quite variable we hated the racks. So overall, the Miele cleans amazingly with basic functionality - no bells and whistles.
Agreed, even the 7166 isn’t exactly “a bells and whistles” laden machine past AutoDos. Even my former Frigidaire technically had more “Features”. I will say that some recent repairs I did on another dishwasher, I think that the thickness and quality of the cabinet panel you attach had a big effect on noise. I plan to try adding a layer of MLV to the panel on mine to see if that brings it down to KitchenAid levels of quiet (they advertise 39 dB on some models). Otherwise they really want you to step up to get extra cycles. Just wish they hadn’t advertised features it doesn’t have.
Hi, can you share more of your experience compared between the Miele and Bosch dishwashers? How does the Bosch Zeolith drying tech compares to Miele auto door opening? You mentioned that Bosch had extra functions over Miele. What are the functions that you used on the Bosch that you miss on your Miele dishwasher? Is there a big difference on the cleaning results of both machines, or are they pretty much comparable except for the wine glasses that you mentioned? I'm currently debating between these two brands, and any additional insights would help immensely. Thank you!
@@hiuchungwong7857 Hello, I haven't used a newer bosch but I have some insight based on what I know of them on a technical level. It is also worth noting, my mother (who picked the 17 year old Mieles they have at my parents) previously had a Bosch in the 2000s and loved it. The Zeolith drying tech converts humidity to heat (somewhow) using lava rocks. My concerns about this are: > I'm doubtful this will last as long as the machine without needing some sort of service. > As someone who likes to run the dishwasher overnight, I found it upsetting that you lost the auto-open door on the Bosch models if you select one with Zeolith. > If the zeolith does indeed get less effective over time, then there is essentially no "backup" that you could rely on and parts cost will be high on that component. Whereas the auto-open drying is very predictable and works well- just requires more time obviously. The only time there is any residual water after an overnight run is in those tupperware lids that have deep crevices around the seal. With Bosch, they have started rolling out newer models with some features that Miele does not have, such as the ability to divide the lower basket into 4 quadrants- each with it's own wash pressure. Plus they have more optional accessories, such as the large-objects sprayer package, extra item clips, etc. All things Miele does not offer. Both brands clean very well. However the Bosch 500 or 800 will have a better cleaning-per-dollar ratio. Miele advertises that it's "exceptional for glassware" for some reason- honestly I don't really understand why, I'd say it's biggest benefit is the extra large sprayer above the silverware tray. This is one area where Bosch does lag behind, as their silverware sprayer is smaller. If this means it's worse at cleaning silverware- I don't know. No one has mentioned a practical deficiency here. The Bosch noise level depends on the series (as increased sound deadening is one of the features they add as you step up) but Miele is not usually too far off in terms of noise (I don't find them super loud).
Thanks so much for posting this, I was going through the same thing, can’t figure out how to auto start this dishwasher and your video saved tons of my time knowing it’s time to give up. Really wish I saw your video before purchasing it. Appreciate your honest feedback!
thank you for going so in-depth! appreciated. I know this doesn't apply to you but this is where consumer protection laws are so important. in the UK what is stated on the website is held to contract and if the company lies, a third party ombudsman can investigate the case free of charge (to the consumer) and assign a resolution. very disappointing behavior on Miele's part
Thanks for the detailed review! I was really looking hard into a 7176 after our dishwasher went out but after hearing your story about Miele's customer service, I think I'll just skip giving them my 2000 dollars and buy something else. They just lost a potential new customer here
I've had 2 Miele dishwashers. The first one was a G4000 series and after 8 years the circulation pump motor went out. The quote to replace to was about $1000 from a Miele tech. We decided to buy a new unit and got a G6000 series, which we've had almost 6 uears now. The only issue with it was the lower and middle basket started to have the coating come off and the metal was rusting. It took several weeks with their support to cover it under the extended warranty and I was sent two new racks. The G7000 series rack design doesn't look as adjustable, and not sure if I like having the tubing inside the unit and it being all plastic, looks like a point of failure over years of use.
I agree with the use of plastic around the baskets. Looking at the 5000 series, they do t have it so it seems to be purely for aesthetic purposes. So when/if it degrades it shouldn’t be too big a deal or impact functionality. And you are correct, while this is very adjustable compared to nearly any other current dishwasher on the market, it does seem to be less adjustable than the older models. In particular I really liked the way the cup shelves on the middle rack was designed in the older series, the new ones don’t have as many height positions and this is very noticeable.
@@MichaelIZnow a year later (at 7 years ownership) the Miele G6000 series dishwasher now sounds like the motor is whining and might start to go out. A new circulation motor is pushing $600 and to replace yourself as their techs are about $400 labor. So not sure if I'll do it as I don't want to have to buy a new dishwasher again.
You owuld not want the bosch, besides being installed completely wrong there was a burning rubber smell. I wasn't the only person having that problem. I got a used G5482SCVI when i paid for new and it did not have a piece of metal to mount the door. I had that picked up and a new box delivered, and i saw it was new. My lcd screen shuts off after it starts to save energy. The next model up 5892 has an lcd that stays on. It also has a beer glass mode! I wish i realized. Overall a good dishwasher no problems so far, mind you mine is 18". The bosch was a different company for sale and install.
I was thinking to buy a new Miele as well but I'm sceptical about the filter system, as the filter of my current Miele offers me much more trust at avoiding my drain pipe being clogged one day. I asked the salesman in the appliances store about this and he said, that I have a good point there and that it's better to rinse everything off beforehand to avoid problems with your drain. I thought, ok, so, What's the purpose of a dishwasher then, making my life easier and give me more free time. These new filters are not the greatest design. So, what I like to know, what happened to the baked on dirt which was on your oven dish. Usually this is a lot of cheese and other stuff, ground meat, vegetables etc. How much of that, did you found in the filter after the machine was finished with the cycle? I was on vacation a while ago and had booked an apartment with fully equipped kitchen, it had a Bosch dishwasher with the very same odd filter system built in. So I tested it.. Without pre rinsing anything, everything came out clean but not entirely dry, but where were all the washed off particles?? They had all being washed away to the sewer. Only one bigger sizes particle stayed in the filter. So this experience made me realize, to look closely what to choose next when my current dishwasher gives up the ghost completely.
In the months I’ve had it (between 3-4) I’ve only pulled the filter out once to clean it and it was relatively clean. Keep in mind the drain pump does some mashing of food chunks as it pumps water out. I only scrape large things off my dishes into the trash, no rinsing so it is all the same food that would go down the same drain as though I washed it by hand. No issues with the drain or filters! I’m not equipped to measure but Miele and Bosch do a great job filtering the water. I have read that the newer KitchenAids from the past few years have improved filters as well. My older Whirlpool was rated at being “good not great” at filtering, but I never had an issue with food being left on dishes in that case either. So you should be ok!
Hi! You should put the forks and spoons the other way around. Otherwise the will “spoon” with one another. I think it’s an awesome dishwasher but I miss place for wine glass. Only one is not enough. I will check with Miele if it’s something you can buy. Miele will last for 20 years so even if they are the most expensive, in the end…nope.
I also years ago dealt with Miele customer service regarding my dishwasher set up (type of rack configuration) stating I was unaware of the rack set up because no stores at that time had these units on display. I offered to buy a different rack could they help...rude was a kind word for how they treated me ...making me feel stupid buying a dishwasher without first seeing the racks then quoting me a price for the bottom rack at 1/2 the cost of the entire dishwasher I just hung up because they were so nasty and it sounds like they haven't changed ...too bad because my dishwasher is now over 10 years old and it still works great oh by the way the upper tines do eventually start to break off but I just recently reversed the right and left sides and all is well again go figure no one ever said I could do this ...but the plastic tines are really not great for durability.
Sorry it worked out poorly but I’m glad to hear your unit is lasting. I’ve had better customer service from companies selling products that cost 10% of the price- clearly their high prices are not funding their customer service dept!
@@MichaelIZI’m buying a dishwasher next Friday, I’m looking at high end Bosch, LG or Fisher & Paykel. Hard to navigate which is good as there is crap reviews on all dishwashers. From this learning experience and what you’ve heard, which machines do you like. Cheers.
Apologies for the delay @johnmartin7158, I did not get notified of your comment. Fisker & Paykel was owned by GE, which themselves was bought out by a Chinese company called Haier. The whole issue of Chinese products aside, GE dishwashers have sub-par reliability and cleaning ratings, so I would avoid F&P. LG has similar issues as well. Of those three, Bosch would definitely be my choice. Even their base models will clean better than either F&P or LG. My recommendation would be the 500 series because the auto-open door is a very reliable and effective way to improve the performance of condensation drying while also helping to avoid odors form building up in the dishwasher. Perfect for overnight runs. The 800 series has a unique drying system that in my opinion seems over-complicated.
I had my first mile for 20 yrs and loved it. Second one a POS And have had to replace intake valve 5 times and customer service is absolutely useless. I also bought their fridge and compressor went out in 9 yrs. Not buying Miele anymore.
Thank you for your helpful review. Is there a bitumen smell during drying cycle many people concern about? Did initial plastic/tart/bitumen smell disappear? We have two kids and an infant and sensitive people to smell. Thank you!
@Olya971, I'm not familiar with this and have not experienced any unusual (to me) smells. The drying cycle just circulates hot air, it doesn't use anything odd like the Bosch's zeolite. Hope this helps.
Thank you for posting. I am looking for a replacement dishwasher to my Bosch which I didn’t quite like so am looking at a Miele and came across your review
Hello, I’m in the process of replacing my Kenmore dishwasher that lasted 26 years. I’m considering a Miele or a Bosch, but I hear the drying on the Bosch is not good. I also heard about the problems with the service department with Miele. Have you had any problems with your Miele? Thanks.
The Technician Service (SEPARATE from their very bad Customer Service dept) from Miele is very, very good as long as you're in an area with the service. I have had no real issues with my Miele dishwasher so far. It should dry somewhat better than a Bosch, however both Miele and Bosch will struggle a bit to dry plastics as they do not retain heat- this is the main reason you hear that Bosch does not dry well. Neither unit has an exposed heating element for drying which makes them less effective at drying plastics but means you can put plastics on any rack. Glass/Cermanics/etc will come out dry in both units. As long as you understand why they dry the way they do, there's no real deficiency here- it's just a tradeoff. This also reduces your electric bill. The exception to this is the Bosch 800 & Benchmark series which have a unique mineral heating system to dry plastics but I am dubious of its long term reliability.
@@christopherchris9006 Happy to help out! I forgot to mention that we also have a bunch of Miele dishwashers in my family from 2007 and have only needed servicing for something in the drains, I don’t recall exactly what. So I find the Miele’s to be very long lasting.
We have a Bosch 800. Wonderful machine, cleans well, dries maybe a 7/10 but mainly because it uses crystals to soak up moisture, not a heating element. • Dishes come out clean but definitely cannot clean caked egg or rice starch (stuck to dish); I just pre-rinse • Doesn't dry all the way but it doesn't warp our plastics, either • Door does NOT open upon cycle completion, which is awful because we run it overnight and it would be a huge help on drying if it would auto open • Door doesn't stop without springing back shut (violently). Needs to be laid flat with bottom rack totally pulled out for door to stay down But next time, I want to try this Miele if I can get a good deal and if our local service centers can repair them
Thanks for the helpful video, even though it's passive-aggressive, and sometimes even bitter-sweet. I appreciate the in-depth analysis of Miele's G7166 SCVi. It's the only one of its kind in the Miele lineup, and it was clearly designed to be a proprietary, value-line sold through select retail channels, and price-driven. It's an incredible value, and there are two other variants, the G7166SCViSFP with its pocket style handle, and the G7176 SCViSF with its ContourLine handle. Miele expanded their line up with these additional skus. There's a Miele discount of $400 if you buy it between Jan. 22nd and Feb. 25th, Ltd. time offer. Plus, there's a voucher for 6 free AutoDos disks. $107.94 Value
I agree with you. It is on its own a good unit and a good value, however it does not excuse the business practices surrounding it. I personally feel going with a higher-end 5000 series or the next level of the 7000 series is a better choice depending on either the value or feature's perspective. That being said, these past months with it have been overall excellent. Great performance from it.
Yikes on the customer service. I appreciate you letting us know that. It is important! Especially with something so expensive. Michael, what would you buy if not a Miele? I just learned the Bosch could have seal problems. Maytag is a never again. But it seems Maytag, Whirlpool and KitchenAid are all the same company? It doesn’t look like there are a lot of companies to choose from. Thanks!
Hi! Yes, Whirlpool owns Amana, Maytag, KitchenAid, and JennAir. I almost went with a KitchenAid as I had good experiences with my last Whirlpool kitchen. They’re far from perfect but I would take them over a GE (owned by Haier) or Frigidaire (owned by Electrolux). As a novice but handy-enough person, I wouldn’t trust myself to fix a Miele but I would a Whirlpool product (fundamentally simpler). Samsung and LG are on the firm do-not-buy list for dishwashers (avoid all Samsung appliances). LG is excellent at washers/dryers though, that’s more of their groove. I have no knowledge or experience of some brands like Beko (which seems to be favored by USA Today) or Sharp. Sub-Zero/Wolf make a dishwasher called Cove, and the reviews are plain bad. Apparently it cleans worse than the cheapest Amana. Bosch owns Thermador and Gaggenau as well. Both are going to be the most comparable to Miele, but in terms of value (since they’re all Bosch dishwashers at their core) the Thermador is going to be the best, while gaggenau will cost more but give you the most comparable rack designs. I haven’t heard of the seal failures you mention, but I’m in an area with excellent service for all companies. If I was going premium, I would get a Bosch 500 (not the 800 or benchmark because I want the Auto-Open door, it’s extremely simple and effective for overnight runs). If I wanted to save a buck, Whirlpool/KitchenAid have started selling European style models that are flush with cabinetry and have auto-open doors. But depending on where you are, the Bosch 500 won’t really cost that much more. It’s a solid value. Side note: You can also find employees on Reddit that will share access to the employee friends and family discount program to save money (I have verified that they are legit and ordered things from the program myself). If I’m honest, much of my knowledge on “Bosch cleans welll” is from other people’s feedback and consumer reports reviews. I do have concerns about the design of their sprayer system though, as Miele uses a large third wash arm above the silverware and Bosch only uses a sprayer (I am not sure if this changes for the gaggenau models at all, given their massive price difference). Even Whirlpools use a mini-arm instead of a sprayer in models with third racks. But given their solid reputation it’s worth the chance. I’m very satisfied with the my Miele itself, it’s been a fantastic appliance since it was installed. If I’m honest, if you can get a good lightly-used model on FB marketplace that might be a great option! I have seen fantastic deals in my area on very recent models. You can get what you want without giving a disrespectful company a single cent.
Sorry to hear about the miele@home functions missing. That is indeed odd. I see no reason why it has WiFi and then you cannot do anything with it. What is a bit odd is that you first have to switch on the device in the app before you can do anything, did you try that? Alao on the autodos: you can refill them yourself. It really is a great comfort feature.
Yes, I did try that. I went back and forth with Miele customer support and a technician for weeks and they confirmed that the website and all brochures were incorrect in listing AutoStart/remote control as a feature, it simply does not have those capabilities (I have written confirmation from them). As far as my state law goes, they did indeed falsely advertise. Very upsetting at this price to be treated this way.
www4.miele.de/msd/MSD#/start This is the Miele parts catalogue. Prices were reasonable for the extra shelves on the bottom (if you can call them not being included as reasonable). The bottle holder is available there too but at $60+ I’ll probably just grab one on eBay for a previous generation and fit it in. It’s just a shaped/coated length of wire if we’re being realistic.
@@mojo6886 I am not sure I can recommend Cove. Consumer reviews aren’t great, and USA Today’s review of them is scathing, giving it very poor marks on cleaning performance. Beautiful interior and configuration though, it’s a shame it doesn’t seem to be backed up by performance.
That’s a common issue, fortunately I live in a major metropolitan area. I would not recommend Bosch or Miele to people living in rural areas or any town without adequate service coverage
@@rubenharris9241 You have absolutely made my day, I’m very happy someone found this useful! Given my parent’s are 15+ years old (I’ll be uploading a review of that model soon to show how things have changed), while I have my misgivings I have no reason to expect less from the new ones. I hope you’ll be satisfied with the 7156! I am curious, please let me know how you like the intense zone feature. I do wonder if I am really missing out by having AutoDos instead of that.
Even the Boschs don't, they use a sprinkler-type on top which I thought was weird since even Whirlpool often uses a mini-arm. But I haven't seen any other company use one as big as Miele up there, I think it helps with good silverware cleaning.
Miele is realty slowly doping the ball of being the TOP product. Here in EU the customer service is real good but the product line is convoluted and starts to show korner cutting in materials and features compared to competition.
I agree with you- I think that Bosch is more competitive in features and quality now, especially when you consider they put out even nicer units via brands like Thermador and Gagganeu. I very nearly went with a Benchmark but didn’t care for the rack organization inside. Outside of the minor things like the PowerDisk Miele haven’t really introduced any appreciably new features in the past decades, if anything they’ve regressed (in terms of features). And I’ll be posting a video soon of a 2007 Miele Excella, which has many more features and cycles than my new one despite being 15 years older. At least the improvements in cleaning and drying are very evident.
Miele is not what it used to be I only have miele in the US, so is my parents in Italy. European dishes and china are much smaller than American dishwasher. I hope you add salt and register the rinse pad and salt to your water hardness I see a very stained door
@@MichaelIZ that’s the beauty of it, it’s your kitchen and you can do what you will. To me it looks out of proportion. Btw I just ordered a Miele 7566 and it will be here Tuesday. I ordered their stainless pocket handle panel cover but I can always switch it out later. $$$ but I had to have an LED lit interior 🙄🤣
@@JustMike2022I hope you’re happy with it! I wish a model like that would have been in my budget, but this was already quite a splurge. PS I have a small kitchen so the smaller handle is more in proportion than it may seem, I promise! haha
@@romeowhiskey1146 Around a year of having it, it’s a great dishwasher itself and cleans like a dream, but I will not be buying another Miele product after this ordeal. I wish the engineers ran the company. Just about any other luxury brand will do better on customer respect than they did. At least they paid up!
Actually Miele dishwasher detergent is MUCH different then any detergent in the market. If you own a Miele dishwasher than you should know that. As a matter of fact a lot of people by Miele detergent and they don't own a Miele dishwasher. It is one one a kind and it makes your dishes extremely clean, Glassware looks so clean. Please do your homework before telling people wrong information.
If you are going to accuse me of spreading false information then please elaborate on the specific chemical differences of the Miele detergent vs traditional brands.
We have the Miele Dishwasher 7566 and it is by far the best dishwasher we ever had... Totally recommend if you can afford it...
Fortunately the cleaning ability for all full-size Miele models is the same, the higher models just have more convenience/organization features.
Michael, thank you for your time and effort on this. You made some really good points in helping me decide between the G7156 and G7066.
Glad to hear!
Best review out of more than 100 I've seen trying to select appliances for a kitchen reno. I had 2 Miele dishwashers and 2 Miele wall ovens on order and just cancelled them based on your video. I found the Miele customer service in trying to buy appliances frustrating at best which started to make me worry. Given your experience as a customer, I'll find another brand. I'm not going to pay premium prices to a company that doesn't value it's customers. Thanks for taking the time to do a great review!
It really makes my day that my video was valuable to you! Let me know what you end up going with. If money were no object, next time around I’d probably more seriously consider Gaggneau (probably misspelled) and Thermador (both owned by Bosch but much higher end). We have a Gaggneau steam oven in my family that has been faultless for 15+ years
I got my first Miele in 1997 and knew I would never be satisfied with anything else. Having moved twice and left them behind my new one is being installed today. I always get the top model as something you live with every day should be a pleasure to use. My second Miele I bought in 2002 is still running perfectly never having one repair or failure to completely clean anything without a repeat wash. That alone gave me justification for spending three times as much as I would have had to. The one.I bought in 2002 actually has more capabilities than the currrent top model, but due to improvements in detergents it is not necessary to have a 170 F pots and pans cycle. I will miss the 20 minute cycle, but I suppose that had to be eliminated to improve the water usage. As far as this gentlemen’s complaint I can’t imagine any need to control the machine remotely. If for some reason you wanted to delay the cycle, that feature exists in the form of a timer that has been around for decades without having to use a phone app. I hope I will not be disappointed in my new machine since I bought it with full knowledge that several capabilities present in the 2002 model no longer exist. I always use one Cascade platinum pod per cycle, Cascade or Jet Dry rinse aid, and the Miele branded salt. A box of salt lasts about 3 months which will vary depending on how the machine is calibrated based on your water hardness. My using Cascade more than makes up for the $18;00 boxes of salt. You can’t beat Cascade platinum plus. I am a heavy user as a cooking and baking hobbyist.
Thank you. Super helpful. You're right - mostly "reviews" are from appliance store owners and manufacturers.
I’m glad you liked it! You can probably tell I don’t make videos often, only when I feel there’s a real gap. And at these price points, I was a little uneasy to find a real lack of true owners perspectives.
your videos get thousands of views so you are def a big help!@@MichaelIZ
We plan to buy a Miele over Bosch. Living near Germany there are many more choices [50+ DW models] Reports on customer service seem to be much better. The retailer is just 5 mins away and has been great. Sorry to hear about your experience but thankfully Miele got the most important part right - your dishes come out clean.
It is a superb machine. Their engineers should run the customer service dept too!
In Europe you seem to have the ability to buy parts much more easily.
Here in the US you are at the mercy of the local dealer, who is often has little interest in selling anything but new appliances and detergent.
Great review. We have the 7156 so without the autodos system. We’ve recently owned the top of the line Bosch and Kitchenaid before getting the Miele as we have moved homes quite a bit. The Miele does clean the best - friends told us that the dishes come out squeaky clean and I would not have believed them until we experienced it ourselves. The glass wear and wine glasses come out clear, shiney and squeaky clean. Functionality wise, the Miele is BASIC and functional, nothing fancy. The Bosch and Kitchenaid had a lot more features and both were quite a bit quieter. We can actually hear the Miele when washing, whereas the Bosche and Kitchenaid were dead quiet. As mentioned, the Miele dries well with the auto open door (whereas the Kitchenaid, all plastic wear was soaking wet even after 2 hrs after the wash. The Bosch was 2nd best in cleaning and we found the racks equally good. The Kitchenaid was the quietest but the cleaning was quite variable we hated the racks. So overall, the Miele cleans amazingly with basic functionality - no bells and whistles.
Agreed, even the 7166 isn’t exactly “a bells and whistles” laden machine past AutoDos. Even my former Frigidaire technically had more “Features”. I will say that some recent repairs I did on another dishwasher, I think that the thickness and quality of the cabinet panel you attach had a big effect on noise. I plan to try adding a layer of MLV to the panel on mine to see if that brings it down to KitchenAid levels of quiet (they advertise 39 dB on some models).
Otherwise they really want you to step up to get extra cycles. Just wish they hadn’t advertised features it doesn’t have.
Hi, can you share more of your experience compared between the Miele and Bosch dishwashers?
How does the Bosch Zeolith drying tech compares to Miele auto door opening?
You mentioned that Bosch had extra functions over Miele. What are the functions that you used on the Bosch that you miss on your Miele dishwasher?
Is there a big difference on the cleaning results of both machines, or are they pretty much comparable except for the wine glasses that you mentioned?
I'm currently debating between these two brands, and any additional insights would help immensely. Thank you!
@@hiuchungwong7857 Hello, I haven't used a newer bosch but I have some insight based on what I know of them on a technical level. It is also worth noting, my mother (who picked the 17 year old Mieles they have at my parents) previously had a Bosch in the 2000s and loved it.
The Zeolith drying tech converts humidity to heat (somewhow) using lava rocks. My concerns about this are:
> I'm doubtful this will last as long as the machine without needing some sort of service.
> As someone who likes to run the dishwasher overnight, I found it upsetting that you lost the auto-open door on the Bosch models if you select one with Zeolith. > If the zeolith does indeed get less effective over time, then there is essentially no "backup" that you could rely on and parts cost will be high on that component.
Whereas the auto-open drying is very predictable and works well- just requires more time obviously. The only time there is any residual water after an overnight run is in those tupperware lids that have deep crevices around the seal.
With Bosch, they have started rolling out newer models with some features that Miele does not have, such as the ability to divide the lower basket into 4 quadrants- each with it's own wash pressure. Plus they have more optional accessories, such as the large-objects sprayer package, extra item clips, etc. All things Miele does not offer.
Both brands clean very well. However the Bosch 500 or 800 will have a better cleaning-per-dollar ratio. Miele advertises that it's "exceptional for glassware" for some reason- honestly I don't really understand why, I'd say it's biggest benefit is the extra large sprayer above the silverware tray. This is one area where Bosch does lag behind, as their silverware sprayer is smaller. If this means it's worse at cleaning silverware- I don't know. No one has mentioned a practical deficiency here.
The Bosch noise level depends on the series (as increased sound deadening is one of the features they add as you step up) but Miele is not usually too far off in terms of noise (I don't find them super loud).
@@MichaelIZ Thank you for your insight. I really appreciate it.
Thanks so much for posting this, I was going through the same thing, can’t figure out how to auto start this dishwasher and your video saved tons of my time knowing it’s time to give up. Really wish I saw your video before purchasing it. Appreciate your honest feedback!
thank you for going so in-depth! appreciated. I know this doesn't apply to you but this is where consumer protection laws are so important. in the UK what is stated on the website is held to contract and if the company lies, a third party ombudsman can investigate the case free of charge (to the consumer) and assign a resolution. very disappointing behavior on Miele's part
Thanks for the detailed review! I was really looking hard into a 7176 after our dishwasher went out but after hearing your story about Miele's customer service, I think I'll just skip giving them my 2000 dollars and buy something else. They just lost a potential new customer here
I've had 2 Miele dishwashers. The first one was a G4000 series and after 8 years the circulation pump motor went out. The quote to replace to was about $1000 from a Miele tech. We decided to buy a new unit and got a G6000 series, which we've had almost 6 uears now. The only issue with it was the lower and middle basket started to have the coating come off and the metal was rusting. It took several weeks with their support to cover it under the extended warranty and I was sent two new racks. The G7000 series rack design doesn't look as adjustable, and not sure if I like having the tubing inside the unit and it being all plastic, looks like a point of failure over years of use.
I agree with the use of plastic around the baskets. Looking at the 5000 series, they do t have it so it seems to be purely for aesthetic purposes. So when/if it degrades it shouldn’t be too big a deal or impact functionality.
And you are correct, while this is very adjustable compared to nearly any other current dishwasher on the market, it does seem to be less adjustable than the older models. In particular I really liked the way the cup shelves on the middle rack was designed in the older series, the new ones don’t have as many height positions and this is very noticeable.
@@MichaelIZnow a year later (at 7 years ownership) the Miele G6000 series dishwasher now sounds like the motor is whining and might start to go out. A new circulation motor is pushing $600 and to replace yourself as their techs are about $400 labor. So not sure if I'll do it as I don't want to have to buy a new dishwasher again.
You owuld not want the bosch, besides being installed completely wrong there was a burning rubber smell. I wasn't the only person having that problem. I got a used G5482SCVI when i paid for new and it did not have a piece of metal to mount the door. I had that picked up and a new box delivered, and i saw it was new. My lcd screen shuts off after it starts to save energy. The next model up 5892 has an lcd that stays on. It also has a beer glass mode! I wish i realized.
Overall a good dishwasher no problems so far, mind you mine is 18". The bosch was a different company for sale and install.
I was thinking to buy a new Miele as well but I'm sceptical about the filter system, as the filter of my current Miele offers me much more trust at avoiding my drain pipe being clogged one day. I asked the salesman in the appliances store about this and he said, that I have a good point there and that it's better to rinse everything off beforehand to avoid problems with your drain. I thought, ok, so, What's the purpose of a dishwasher then, making my life easier and give me more free time. These new filters are not the greatest design.
So, what I like to know, what happened to the baked on dirt which was on your oven dish. Usually this is a lot of cheese and other stuff, ground meat, vegetables etc. How much of that, did you found in the filter after the machine was finished with the cycle? I was on vacation a while ago and had booked an apartment with fully equipped kitchen, it had a Bosch dishwasher with the very same odd filter system built in. So I tested it.. Without pre rinsing anything, everything came out clean but not entirely dry, but where were all the washed off particles?? They had all being washed away to the sewer. Only one bigger sizes particle stayed in the filter. So this experience made me realize, to look closely what to choose next when my current dishwasher gives up the ghost completely.
In the months I’ve had it (between 3-4) I’ve only pulled the filter out once to clean it and it was relatively clean. Keep in mind the drain pump does some mashing of food chunks as it pumps water out. I only scrape large things off my dishes into the trash, no rinsing so it is all the same food that would go down the same drain as though I washed it by hand. No issues with the drain or filters!
I’m not equipped to measure but Miele and Bosch do a great job filtering the water. I have read that the newer KitchenAids from the past few years have improved filters as well. My older Whirlpool was rated at being “good not great” at filtering, but I never had an issue with food being left on dishes in that case either. So you should be ok!
Hi! You should put the forks and spoons the other way around. Otherwise the will “spoon” with one another.
I think it’s an awesome dishwasher but I miss place for wine glass. Only one is not enough. I will check with Miele if it’s something you can buy.
Miele will last for 20 years so even if they are the most expensive, in the end…nope.
I also years ago dealt with Miele customer service regarding my dishwasher set up (type of rack configuration) stating I was unaware of the rack set up because no stores at that time had these units on display. I offered to buy a different rack could they help...rude was a kind word for how they treated me ...making me feel stupid buying a dishwasher without first seeing the racks then quoting me a price for the bottom rack at 1/2 the cost of the entire dishwasher I just hung up because they were so nasty and it sounds like they haven't changed ...too bad because my dishwasher is now over 10 years old and it still works great oh by the way the upper tines do eventually start to break off but I just recently reversed the right and left sides and all is well again go figure no one ever said I could do this ...but the plastic tines are really not great for durability.
Sorry it worked out poorly but I’m glad to hear your unit is lasting. I’ve had better customer service from companies selling products that cost 10% of the price- clearly their high prices are not funding their customer service dept!
@@MichaelIZI’m buying a dishwasher next Friday, I’m looking at high end Bosch, LG or Fisher & Paykel. Hard to navigate which is good as there is crap reviews on all dishwashers.
From this learning experience and what you’ve heard, which machines do you like.
Cheers.
Apologies for the delay @johnmartin7158, I did not get notified of your comment. Fisker & Paykel was owned by GE, which themselves was bought out by a Chinese company called Haier. The whole issue of Chinese products aside, GE dishwashers have sub-par reliability and cleaning ratings, so I would avoid F&P. LG has similar issues as well. Of those three, Bosch would definitely be my choice. Even their base models will clean better than either F&P or LG. My recommendation would be the 500 series because the auto-open door is a very reliable and effective way to improve the performance of condensation drying while also helping to avoid odors form building up in the dishwasher. Perfect for overnight runs. The 800 series has a unique drying system that in my opinion seems over-complicated.
I got the G7216 scu as I didn’t want auto dos. So far so good. Last dishwasher was a Miele and lasted almost 18 years.
I had my first mile for 20 yrs and loved it. Second one a POS And have had to replace intake valve 5 times and customer service is absolutely useless. I also bought their fridge and compressor went out in 9 yrs. Not buying Miele anymore.
Thank you for your helpful review. Is there a bitumen smell during drying cycle many people concern about? Did initial plastic/tart/bitumen smell disappear? We have two kids and an infant and sensitive people to smell. Thank you!
@Olya971, I'm not familiar with this and have not experienced any unusual (to me) smells. The drying cycle just circulates hot air, it doesn't use anything odd like the Bosch's zeolite. Hope this helps.
Thank you for posting. I am looking for a replacement dishwasher to my Bosch which I didn’t quite like so am looking at a Miele and came across your review
Hope it was helpful, if you have any questions let me know!
Hello, I’m in the process of replacing my Kenmore dishwasher that lasted 26 years. I’m considering a Miele or a Bosch, but I hear the drying on the Bosch is not good. I also heard about the problems with the service department with Miele. Have you had any problems with your Miele? Thanks.
The Technician Service (SEPARATE from their very bad Customer Service dept) from Miele is very, very good as long as you're in an area with the service. I have had no real issues with my Miele dishwasher so far.
It should dry somewhat better than a Bosch, however both Miele and Bosch will struggle a bit to dry plastics as they do not retain heat- this is the main reason you hear that Bosch does not dry well. Neither unit has an exposed heating element for drying which makes them less effective at drying plastics but means you can put plastics on any rack. Glass/Cermanics/etc will come out dry in both units. As long as you understand why they dry the way they do, there's no real deficiency here- it's just a tradeoff. This also reduces your electric bill.
The exception to this is the Bosch 800 & Benchmark series which have a unique mineral heating system to dry plastics but I am dubious of its long term reliability.
Thanks so much for all the information and getting back quickly! I saw both at a showroom and still deciding. Again thank-you! Christopher @@MichaelIZ
@@christopherchris9006 Happy to help out! I forgot to mention that we also have a bunch of Miele dishwashers in my family from 2007 and have only needed servicing for something in the drains, I don’t recall exactly what. So I find the Miele’s to be very long lasting.
Thanks for all your assistance! Christopher @@MichaelIZ
We have a Bosch 800. Wonderful machine, cleans well, dries maybe a 7/10 but mainly because it uses crystals to soak up moisture, not a heating element.
• Dishes come out clean but definitely cannot clean caked egg or rice starch (stuck to dish); I just pre-rinse
• Doesn't dry all the way but it doesn't warp our plastics, either
• Door does NOT open upon cycle completion, which is awful because we run it overnight and it would be a huge help on drying if it would auto open
• Door doesn't stop without springing back shut (violently). Needs to be laid flat with bottom rack totally pulled out for door to stay down
But next time, I want to try this Miele if I can get a good deal and if our local service centers can repair them
Great great video. I was searching for something like this. Thanks a lot man.
My pleasure!
Curious how a miele dishwasher is like and stumbled upon this video. Nice detailed review.
@@vitasoy1437 thank you!
Thanks for the helpful video, even though it's passive-aggressive, and sometimes even bitter-sweet. I appreciate the in-depth analysis of Miele's G7166 SCVi. It's the only one of its kind in the Miele lineup, and it was clearly designed to be a proprietary, value-line sold through select retail channels, and price-driven. It's an incredible value, and there are two other variants, the G7166SCViSFP with its pocket style handle, and the G7176 SCViSF with its ContourLine handle. Miele expanded their line up with these additional skus. There's a Miele discount of $400 if you buy it between Jan. 22nd and Feb. 25th, Ltd. time offer. Plus, there's a voucher for 6 free AutoDos disks. $107.94 Value
I agree with you. It is on its own a good unit and a good value, however it does not excuse the business practices surrounding it. I personally feel going with a higher-end 5000 series or the next level of the 7000 series is a better choice depending on either the value or feature's perspective. That being said, these past months with it have been overall excellent. Great performance from it.
Very helpful, thank you for your time.
I have the same complaint about the app with the G5892.
Yikes on the customer service. I appreciate you letting us know that. It is important! Especially with something so expensive. Michael, what would you buy if not a Miele? I just learned the Bosch could have seal problems. Maytag is a never again. But it seems Maytag, Whirlpool and KitchenAid are all the same company? It doesn’t look like there are a lot of companies to choose from. Thanks!
Hi! Yes, Whirlpool owns Amana, Maytag, KitchenAid, and JennAir. I almost went with a KitchenAid as I had good experiences with my last Whirlpool kitchen. They’re far from perfect but I would take them over a GE (owned by Haier) or Frigidaire (owned by Electrolux). As a novice but handy-enough person, I wouldn’t trust myself to fix a Miele but I would a Whirlpool product (fundamentally simpler).
Samsung and LG are on the firm do-not-buy list for dishwashers (avoid all Samsung appliances). LG is excellent at washers/dryers though, that’s more of their groove.
I have no knowledge or experience of some brands like Beko (which seems to be favored by USA Today) or Sharp.
Sub-Zero/Wolf make a dishwasher called Cove, and the reviews are plain bad. Apparently it cleans worse than the cheapest Amana.
Bosch owns Thermador and Gaggenau as well. Both are going to be the most comparable to Miele, but in terms of value (since they’re all Bosch dishwashers at their core) the Thermador is going to be the best, while gaggenau will cost more but give you the most comparable rack designs.
I haven’t heard of the seal failures you mention, but I’m in an area with excellent service for all companies.
If I was going premium, I would get a Bosch 500 (not the 800 or benchmark because I want the Auto-Open door, it’s extremely simple and effective for overnight runs).
If I wanted to save a buck, Whirlpool/KitchenAid have started selling European style models that are flush with cabinetry and have auto-open doors. But depending on where you are, the Bosch 500 won’t really cost that much more. It’s a solid value.
Side note: You can also find employees on Reddit that will share access to the employee friends and family discount program to save money (I have verified that they are legit and ordered things from the program myself).
If I’m honest, much of my knowledge on “Bosch cleans welll” is from other people’s feedback and consumer reports reviews. I do have concerns about the design of their sprayer system though, as Miele uses a large third wash arm above the silverware and Bosch only uses a sprayer (I am not sure if this changes for the gaggenau models at all, given their massive price difference). Even Whirlpools use a mini-arm instead of a sprayer in models with third racks. But given their solid reputation it’s worth the chance.
I’m very satisfied with the my Miele itself, it’s been a fantastic appliance since it was installed. If I’m honest, if you can get a good lightly-used model on FB marketplace that might be a great option! I have seen fantastic deals in my area on very recent models. You can get what you want without giving a disrespectful company a single cent.
@@MichaelIZ Thanks so much for your help!
@@StarlightSelenite Always happy to help! Hope I didn’t go overboard with details there.
@@MichaelIZ Not at all! I appreciate your help. I am still trying to find a replacement for our Maytag. Brand new 4 years ago and nothing but trouble.
@@StarlightSelenite I’m sorry to hear that! You definitely should not have had such trouble and are right to expect better!
Sorry to hear about the miele@home functions missing. That is indeed odd. I see no reason why it has WiFi and then you cannot do anything with it. What is a bit odd is that you first have to switch on the device in the app before you can do anything, did you try that? Alao on the autodos: you can refill them yourself. It really is a great comfort feature.
Yes, I did try that. I went back and forth with Miele customer support and a technician for weeks and they confirmed that the website and all brochures were incorrect in listing AutoStart/remote control as a feature, it simply does not have those capabilities (I have written confirmation from them). As far as my state law goes, they did indeed falsely advertise. Very upsetting at this price to be treated this way.
i just bought washing machine, hope it good
I wonder if Miele have had the Deloitte bean counters in to improve profit margins? Profit goes up, quality goes down!
As a consultant (Not in the big 4, thankfully)- I wouldn't be surprised!!
Where did you buy the extra attachments for the lower basket? I can't find them on the Miele website.
www4.miele.de/msd/MSD#/start
This is the Miele parts catalogue. Prices were reasonable for the extra shelves on the bottom (if you can call them not being included as reasonable).
The bottle holder is available there too but at $60+ I’ll probably just grab one on eBay for a previous generation and fit it in. It’s just a shaped/coated length of wire if we’re being realistic.
Thanks for posting too late for me now but lately all the appliances need QC
Hope you are still happy with whatever was your choice!
I was thinking about getting a Miele... now I think I will go with a Cove.
@@mojo6886 I am not sure I can recommend Cove. Consumer reviews aren’t great, and USA Today’s review of them is scathing, giving it very poor marks on cleaning performance. Beautiful interior and configuration though, it’s a shame it doesn’t seem to be backed up by performance.
reviewed.usatoday.com/dishwashers/content/cove-dw2450-panel-ready-dishwasher-review
I wish we could hear it running.
Great Review 👍
good luck if you need a repair, i live in a small town, could not find a appliance repair company that would work on it.
That’s a common issue, fortunately I live in a major metropolitan area. I would not recommend Bosch or Miele to people living in rural areas or any town without adequate service coverage
Really helpful info…thank you. Hope you at least enjoy using your machine.
It’s overall a great machine and I love it. Shame the company is worse than their products!
We selected the 7156 a few days ago…in part because of this review. Crossing my fingers for a good long term experience.@@MichaelIZ
@@rubenharris9241 You have absolutely made my day, I’m very happy someone found this useful! Given my parent’s are 15+ years old (I’ll be uploading a review of that model soon to show how things have changed), while I have my misgivings I have no reason to expect less from the new ones. I hope you’ll be satisfied with the 7156!
I am curious, please let me know how you like the intense zone feature. I do wonder if I am really missing out by having AutoDos instead of that.
I bought Miele washing machine 3 years ago and honestly I won't buy anything from this expensive brand - :)
What was wrong with it?
Well…when it’s come to washing machine. No brand is as good as Miele! They are the best!
Nice item that top 3rd wash arm. The LGs don’t have that with there models which makes 0 sense.
Even the Boschs don't, they use a sprinkler-type on top which I thought was weird since even Whirlpool often uses a mini-arm. But I haven't seen any other company use one as big as Miele up there, I think it helps with good silverware cleaning.
that's what I was thinking you'd think it would be standard... why put 3rd shelf in but no overhead spray arm? @@MichaelIZ
Miele is realty slowly doping the ball of being the TOP product. Here in EU the customer service is real good but the product line is convoluted and starts to show korner cutting in materials and features compared to competition.
I agree with you- I think that Bosch is more competitive in features and quality now, especially when you consider they put out even nicer units via brands like Thermador and Gagganeu. I very nearly went with a Benchmark but didn’t care for the rack organization inside.
Outside of the minor things like the PowerDisk Miele haven’t really introduced any appreciably new features in the past decades, if anything they’ve regressed (in terms of features). And I’ll be posting a video soon of a 2007 Miele Excella, which has many more features and cycles than my new one despite being 15 years older. At least the improvements in cleaning and drying are very evident.
Is there a child lock on this? I ordered the same one but I can’t find this answer anywhere.
Hello- I don't believe there is one. At least not that I could find
Miele is not what it used to be
I only have miele in the US, so is my parents in Italy.
European dishes and china are much smaller than American dishwasher.
I hope you add salt and register the rinse pad and salt to your water hardness I see a very stained door
Yes, I use salt and rinse aid. We have very hard water here
@@MichaelIZ you might want to recheck the settings. They door should be shiny and not opaque
@@simonemartini3017 This video was taken almost a year ago and before a wash, my door currently looks shiny/clean.
you should file complaint with FTC, this is a UDAAP (Federal rule) violation to say one thing and not deliver.
I'm about 90% sure that I did file a complaint with the FTC, I never heard anything back
Auto dose / as in it prescribes the right dose of detergent
Yes, that's correct. It dispenses detergent automatically from a disk-style cartridge.
That narrow handle 😆
I wanted all handles in my kitchen to match
@@MichaelIZ that’s the beauty of it, it’s your kitchen and you can do what you will. To me it looks out of proportion. Btw I just ordered a Miele 7566 and it will be here Tuesday. I ordered their stainless pocket handle panel cover but I can always switch it out later. $$$ but I had to have an LED lit interior 🙄🤣
@@JustMike2022I hope you’re happy with it! I wish a model like that would have been in my budget, but this was already quite a splurge.
PS I have a small kitchen so the smaller handle is more in proportion than it may seem, I promise! haha
Won't be buying a MIELE Dishwasher...based on your review.
@@romeowhiskey1146 Around a year of having it, it’s a great dishwasher itself and cleans like a dream, but I will not be buying another Miele product after this ordeal. I wish the engineers ran the company. Just about any other luxury brand will do better on customer respect than they did. At least they paid up!
Actually Miele dishwasher detergent is MUCH different then any detergent in the market. If you own a Miele dishwasher than you should know that. As a matter of fact a lot of people by Miele detergent and they don't own a Miele dishwasher. It is one one a kind and it makes your dishes extremely clean, Glassware looks so clean. Please do your homework before telling people wrong information.
If you are going to accuse me of spreading false information then please elaborate on the specific chemical differences of the Miele detergent vs traditional brands.
The worst dishwasher