The NEW Starkey Evolv AI Hearing Aid Review. Is it the Best Hearing Aid 2023?
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- Опубликовано: 26 июл 2024
- Of all the major hearing aid brands, Starkey is perhaps the most holistic in its approach to hearing healthcare. With its latest hearing aids, Evolv AI, Starkey aims to not just treat hearing loss, but also provide tools to help the user meet their individual goals for both physical activity and social interaction.
Evolv AI, like its predecessor (Livio AI), incorporates motion sensors which can track your hearing aid usage and physical movement and can also help detect falls and even alert your selected contacts to a fall. There are also numerous other features built-in to the product itself or incorporated into its smart phone app such as available language translation and remote hearing care.
According to the company, Starkey’s goal with Evolv AI was to provide an “always on and always automatic” hearing instrument that emphasizes both hearing health as well as overall wellness. The devices are said to perform 55 million automatic adjustments per hour.
While I admire Starkey's approach to hearing healthcare, there are some notable drawbacks to the Evolv AI, which I detail in the video. I also cover the various form factors and differences between the 1200, 1600, 2000, and 2400 technology levels (the higher the number, the more advanced / costly), so tune if if you're trying to decide which exact model is right for you.
Chapters:
00:00 Intro
02:00 Starkey Evolv AI Technology Levels
02:32 Starkey Evolv AI Suitability and Styles
04:48 Starkey Evolv AI RICs (receiver in canal)
06:18 Starkey Evolv AI BTEs (behind the ear)
06:44 Starkey Evolv AI custom models
07:56 Starkey Evolv AI colors
08:47 Starkey Evolv AI wax guards
09:07 Starkey Evolv Thrive Chip
09:30 Starkey Evolv Bluetooth hearing aids
11:55 Starkey Evolv Edge Mode
13:25 Starkey Thrive App
14:53 Starkey Thrive controls
15:44 Starkey Activity monitor
16:36 Starkey Care
17:16 Starkey Find my hearing aids
17:43 Starkey Translation
18:40 Starkey Transcribe
19:16 Starkey Tap Assist
20:15 Starkey Thrive Assistant
20:33 Starkey Rechargeable hearing aids
21:49 Starkey Tinnitus hearing aids
23.00 Starkey Telehear remotecare
24.09 Starkey Accessories
• Bluetooth Hearing aids... Why Bluetooth your ears
• Invisible Hearing Aids... Pros and Cons of invisible hearing aids.
___________________________________
Matthew Allsop is the Video Content Manager at HearingTracker. He cares for patients with hearing loss at his London-based clinic, Harley Street Hearing. You can get in touch on matthew@hearingtracker.com regarding new content ideas or to become a patient.
#hearing, #hearingloss, #hearingaids _____________________________________________________________________
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_There are A LOT of features on these hearing aids. We would love to know your favorite._
Please help me choose, if I have to choose between the livio ai 2400 ric and the evolv ai 1200 ric, which one is better because the 2400 is livio, but the 1200 is evolv ai?? Which should I choose and why.
Matthew thank you for your fantastic, informative video. Im waiting for my new Starkey Evolv AI 2400 aids to arrive and was quite impressed with your update on this model. Hopefully the aids will exceed my expectations, I'll report back to you on my views once I've tested them out. Thank you again.
Just ordered Starkey ai2400. Video so helpful. My thanks indeed & subscribed. Wonderful delivery. Very professional. 👏🏼👏🏼👏🏼
Hi Bryan, thank you for the positive feedback. We would love to know how you get along with them! Thanks for watching, Matthew
WOW What a detailed video. Great, fantastic review. I am getting my Evolv A1 next week. Really excited to try this new venture. Again thanks for a suburb review. I will be back!
Hey BJ. Thanks for taking the time to feed back. Feel free to drop your thoughts in the comments after you've had them in your ears. I'm sure our audience would love to hear how youre getting along. Thanks for watching, Matthew
Thank you. You were very concise and informative. Learned a lot.
Hey Cere
Thank you for watching and taking the time to comment! Matthew
I just got a set of Evolv AI hearing aids and I love them so far, I really need to test some of the parts of the app. Thanks for the information, and I will keep you up to date on how things are going.
Hi Ed! That would be great if you wanted to share it with the rest of the world! Please do. Thanks for watching, Matthew
I have the livio 2400 line and I wonder if it’s time to upgrade?
Getting ready to see a starkey specialist Monday and hopefully I can get rid of this tinnitus or make it better. Thinking of buying a open box of the 2400 on eBay and having them set them up for me.
Your information was a huge help, I was so confused on the hearing aid thing, This will be my first par as I am new to this. Thanks for a great video on the starkey brand.
Hey Harold, you're more than welcome. Thanks for watching and taking the time to comment. Matthew
Can you legally do that? It's the equivalent of sharing pills it's tailer made for the person who needed it and if anything goes wrong we'll let's hope you don't cross that bridge
I work for Starkey UK am a technician making them they are the best hearing aid
Hey Derek, would you say the same if you worked for Phonak though!? Haha.
Thanks for watching, Matthew
The VA issues me Starkey Evolv AI 2400 micro 312 and they are legit! I had some Resound hearing aids for 6 years and what a difference.
Hey Jeremy! What awesome feed back. I’m glad to hear that you’re getting on well. Thanks for watching, Matthew
Just got fitted for my Evolv AI 2000 hearing aids yesterday. We downloaded the Thrive app at the office at around 3:30 pm and set it up. I had about 85% battery level. By 7 pm the battery was down to 23%. I charged it over night and there was a warning on my screen from the phone that the thrive app should be deleted due to battery usage. After taking the phone off the charger for 1 hour the % went from 100 down to 83. Checked the battery settings on the phone and it said that that it would be dead in less than 10 hours. The Thrive app just uses up the battery quickly.
Hey Dave, thanks for watching and taking the time to comment. Somethings not right there. I’d ask for another set of hearing aids. Thanks for watching, Matthew
I recently purchase a set of the evolv AI2000. Really moressed with the sound quality. But, be careful if you’re using the custom fit devices. They are slippery and they can easily slip from your fingers. Today one finally got away and dropped on my lamp table. Not only did it come apart, the plastic cracked down through the main body. I’ve worn these type of custom fit devices for nearly 60;years and have never seen any that were so fragile. Starkkey, I paid 3400.00 for these, you really need to update these with today’s technology. Sorry for my demeanor, but it’s exasperating when I have to go a week or more with out hearing. I’m sure it’s going to happen again.
Hey Michael, I'm sorry to hear that you've experienced this! It's awful going through this and being without your hearing. Perhaps your audiologist will loan you a hearing aid in the meantime? Matthew
Just ordered a set and I'm looking forward to getting them and hearing better.. ITC HS R
Hey John, that’s great! It would be great to hear your feedback when you’ve had them for a few weeks. Thanks for watching, Matthew
@@HearingTracker will do, i was told i'll have them by next week.
Good one. Thanks
Glad you liked it Bob. Thanks for watching, Subscribe for more updates on hearing tech. Matthew
I got my Evolv AI , today and they are awesome the Best I've ever had.. However my insurance company pay for them.. They are expensive..I love them so Natural sounding ,first thing I did was play the piano and it sounds great...yes I would buy them again....
Hey Randy! Great feedback, thanks for sharing, Matthew 😊
I feel I need to share my story about Starkey...
I am 57 and have had Starkey aids for about the last 40 odd years...
Always been brilliant for me hence sticking with them...
However, my last aid packed up so wanted to get it repaired, and get a Evolv 312 made...non rechargeable, as a recharge hearing aid fills me with horror!
So, Starkey made a aid smaller than requested by my audiologist, Starkey jump the gun without discussing it with my audiologist, and him with me...
I always need a vent as I have small ear canals, despite the aid having a vent, I felt a total airblock...
We tried for next size up, same problem...
That's when I noticed looking at the vent and speaker of the new aids, they were swapped round compared to my older Starkey aids I have in my possession...
Also Starkey no longer refurbish any aids older then 5 years old...
My audiologist told me out of all the aid manufacters, Starkey is giving him the most problems with unsatisfied customers!
So, end of four plus decades of me wearing Starkey...
Now have a Phonak aid and it's been brilliant so far!
If Starkey had not changed the default positioning of the vent and speaker, I would probably still be wearing Starkey...
Hi there, Great info, Do you know if or when they are going to have 2 way Audio on Android devices ? Would be so handy having 2 way conversation with aids in. Regards Mario
_How do you find Matthew's speaking speed? Too fast? Too slow? Just right? We've slowed things down after receiving feedback from subscribers. Let us know if we got it right!_
The audio quality was great on my samsung galaxy. Didn't have on my aids and i heard every thing clearly
Mathew speaks very well and clear , the echo in the room he is in reverberates and is tough to listen through .
@@stevebing4786 thank you for the feedback! I’ve learnt a lot since this recording and have managed to overcome the reverberation issues.
Talking speed too fast, monotone, overwhelming detail. Net-it-out.
Worst device I have ever used
Many thanks for this I have ordered a pair of AI 2400 and look forward to getting to grips with them. One question I have is there appears to be so many features on the Thrive app it would be really good for Starkey and it’s users to have an in depth access to the pro’s and cons of each feature to ensure the optimum user experience is managed, or does this already exist?
Hey Marvin, that's a great point. I personally tend to get to know and understand the needs of my patients and expand on the features that are specifically important to them. So it's really down to your audiologist. Failing that RUclips or the user manual! Thanks for watching, Matthew
Really like the graphic equalizer. Do any other hearing aid apps have this feature?
Yes it ranges between different manufacturers. Some have zero options, such as Oticon (unless streaming where there is a 3 point adjuster) or Signia, where you can put more emphasis on the bass or treble. To Phonak that has a 3 point graphic equalizer.
Thanks for watching!
what kind of bluetooth transmitter do i need to connect these to a smart TV?
I’ve had my 2400’s for about one year through the VA. Initially, I had a seamless bluetooth connection to the Thrive app, but I have trouble with one or the other unit connecting multiple times daily. I try turning on/off, bluetooth on/off, phone on/off…nothing seems to help. Where do I go from here?
Setting aside the functional features of the Evolve, a very large issue jumps out at me: personal information privacy and security, as well as (in the US) HIPPA compliance. Thrive appears to offer a huge range of possibilities for misuse and mischief. I can also conceive of scenarios which boil down to "no, son/daughter/neighbor, I don't want you watching my every step". Can you speak to this issue?
In you review, you briefly mention AI and DNN, which prompts the question of how the Evolve and More/Real compare.
I do love my starkey evolv Ai 2400. There are lots of great features but some that really don't work too well. The car mode is rubbish and the translate feature doesn't work as well as you describe. I'd also love to be able to manually add exercise as it doesn't pick up time spent on an exercycle for example. Would be great to be able to manually add it. But it doesn't have that feature. I do love edge mode and the double tap feature and being able to stream music and phone calls is awesome.
Hi Angela
Thanks for watching and taking the time to comment. Remember these modes are baselines so if you're having challenges then head to your audiologist for fine tuning. Thanks for watching, Matthew
I've had my Starkey hearing aids for six months. I've had nothing but problems, and yes I have called text support and gone to my hearing professional.
Some of the problems have been as followed, will not pair to my Bluetooth, when watching videos on RUclips Sound comes through one ear and then the other and back and forth. Batteries run down at different rates along with other problems I have spent $6,000 and should have tried a pair off the internet for $200 to see if they are worth the money.
Don't waste your money
Hey Babeadams! Gosh I’m sorry to hear that you’ve had so many issues. Thank you for sharing your experiences with everyone. Sounds like they need replacing! Matthew
You said the Evolv line has Bluetooth and the only requirement is that the device have Bluetooth 5 and Android 10. Everything I can see online points to an additional requirement: ASHA support, which greatly trims the list of compatible phones.
Also the heart rate tracker - is that only in the 2400? Same with the transcribe feature - I did test Livio 2000 and could never get it to work...
Hey Kat, yes everything above is right. Thanks for watching.
Kia ora Matthew. My audiologist and I are both new to these hearing-aids. They are my first - perhaps a bit OTT but I'm also totally blind so use my hearing differently. I have the 2400s which now have the completely hands-free audio on iPhone to which you referred in your most helpful video. However, the hands-free option only works with iPhone 11 and later. I'll be upgrading my iphone from an XR and would like to know whether this would also work for the SE2022, given that the SE range is a cut-down, more affordable, fewer-featured phone. Nga mihi from Aotearoa, the Land of the Long White Cloud.
Kia ora Kylee. Thank you for taking the time to comment. As far as I am aware it should work yes. Here's a link to the Starkey website which will show you all of the compatible IOS devices. www.starkey.co.uk/hearing-aids/apps/thrive-hearing-control/compatibility I hope that this helps. Make sure that you subscribe for updates, Matthew
Just had a hearing test at the VA and I'll be receiving the Evolv AI 2400 in about a month. My question is: As long as my android phone is ASHA compatible, is there any difference between using these hearing aids with an iPhone vs Android? Any benefit the iPhone has that an Android won't have?
Hey David, two way BT streaming which has it's flaws so not really, no. Thanks for watching, Matthew
Can you also do a review for the BAHA SoundArc? Thank you!
Hey Lou, yes leave it with me! Make sure that you subscribe and you’ll be updated when it goes live. Thanks for watching, Matthew
Are these helpful to someone with single-sided deafness? My doctor says I have Sensorineural hearing loss.
Yes Starkey have a CROS system 😊
Can you use your phone as a remote mike in noisy situations? Can they be controlled from an Apple Watch?
Hi Marvin
The live listen function should work with all MFI hearing aids. support.apple.com/en-gb/HT203990
Thanks for watching.
Hi Matthew, i am from Trinidad in the southern Caribbean. Do you ship aids online, and will you be able to set it up for me. I would want a bte. Thanks
Hey Ganesh
Thanks for watching. If you have any hearing aid related queries feel free to drop us an email on Matthew@hearingtracker.com
I have heard that the plastic string removal device for the Evolv AI CIC model protrudes somewhat out beyond the ear bowl. Is this correct?
Hey Labrover, there is an antenna which is also the extraction cord to remove the hearing aid from your ear yes. I hope this helps. Thanks for watching, Matthew
Not a problem for me. The antenna lies and hides happily in the contoured part of the more external outer ear, pointing to behind you. That very thin thing is maybe 1 or 1 1/4 inch long. 99.9% invisible to others unless you tell them. And very easy to pull out.
There are a lot of neat features described, but the big questions is.. How much is this gonna cost? I imagine all those add-on devices at end will cost extra ...
Prices from our database of active retail prices indicate the Evolv costs somewhere between $1,700 - $3,700 per device. Updated prices can always be found here www.hearingtracker.com/hearing-aids/starkey-evolv-ai
Great video but where in the world did you get that comparison chart?
I've looked everywhere to find something like that.
Starkey doesn't have it and it seems no one else has it.
It's almost like Starkey is trying to keep it a secret
Hey Hex, thanks for taking the time to comment. If you’re struggling to find it type “Starkey livio AI technology levels” into Google images and see if what you’re after comes up. I hope this helps and thanks for watching, Matthew
Is there a CROS option for this new Starkey device?
Hi John
Thanks for watching. There is indeed.
what is best charger or batteries?
Hey Donald, the chargers come with the hearing aids. I hope that helps. Matthew
Do all the evolv hearing aides have the tinnitus features, esp. the 1200?
Hey Johanna, yes. Thanks for watching, Matthew
I purchased a pair of top of the range Evolv had for around 3 months. One was sent back 3 times and final straw was getting back and within 12 hours it broke again.
Returned both the only good thing was the refunded the nearly 3k I paid. But the hearing aids were very very poor.
Hi Graham, it sounds like a faulty set of hearing aids. I wouldn’t lose hope! Thanks for watching, Matthew
I have the evolv 1200 and when I get a phone call the volume isn't quite loud enough. The Thrive app volume control doesn't effect the phone call volume. Is there a way I can increase this volume slightly? Thank you!
My volume was much higher in the left then the right ear and three trips to the office didn't resolve the problem and they refused to give me a refund. Good luck!
Just seen a private Audiologist and he has not recommended these for my severe Tinnitus.
He told me my tinitus is not that bad WTF ! And these lovely hearing aids at 4k UK will do the job. No info on who makes them ?
Hey Shaun, thanks for taking the time to comment. It's worth investigating which hearing aids they're likely to recommend before you have them fitted. It may be that they just don't do Starkey there. I'd recommend a fully independent practice that has access to all hearing aid manufacturers. . Thanks for watching, Matthew
From Indonesia just waiting for the evolv comes to my country, here my son 7 years old is waiting to try it, before that he use the 2400 Muse IQ. I just wondering how this new hearing aid work.
Hi Sita, Hopefully it should be opening up to the rest of the world over 2022. Thanks for watching! Matthew
Hello Sita, How are your son doing with the muse iQ2400? I'm going to buy my first hearing aids and I'm thinking about getting those. Thanks.
the best would be phonak llC b titanium for 13 bareries instead of 10 batteries
How to clean and change pads
Hi Carol, I will upload soon, thanks for watching, Matthew
Moisture is not good for hearing aid..I sweat a lot due to tropical climate.. What is the sustainability capability of these Starkey hearing aid in moist environment
Starkey Evolv vs Phonak Virto? Thoughts?
Hi Pamela, check out both reviews on Hearing Tracker and head over to an audiologist and they'll advise as to whether they'll both work with your needs. Thanks for watching, Matthew
@@HearingTracker Thanks you also for the nice review. It would be interesting to have a comparance of the two while the Phonak Paradise is a few year older technology than the Starkey Evolv at the moment.
21 Julio 2023, probando bicross 1600 evolv, imposible conectarlo a un oppo a94 5g android 13 y con bluetooth 5. He probado Danavox, Resound, Signia, Phonak y todos, todos se emparejan y conectan, todos. Según veo en el vídeo se ha solucionado, no es cierto.
Audibel is Starky ? This is my Hearing aid tech only offering for me. I need some comment on this Brand.
Hey T Roger, yes it's a Starkey brand. Thanks for watching, Matthew
What colord
Hey Elaine, thanks for taking the time to comment. The colors are all outlined in the video. Thanks for watching, Matthew
How is it possible that technologically advanced hearing aids have a bad bluetooth connection?
Great question and I hope a manufacturer can jump on and answer! Thanks for watching, Matthew
I agree. Bluetooth connectivity is weak. Listening to an audiobook with my iPhone in my pocket results is annoying breakups. As hearing aids, excellent.
@@RonLego With the latest firmware update, the situation has improved a little, then to improve the bluetooth connection a bit, put the iPhone in your pocket with the screen facing outwards.
@@riccardofermi6265 Thanks. My audiologist just updated the firmware but also sent my hearing aids back to Starkey to have them thoroughly test and examine the aids. Hoping they come back much improved.
You have to be kidding a hearing aid at $3800 per ear, that's stupid beyond words.
Hi David, where does it say that? Matthew
@@HearingTracker My audiologist Starkey aides.
As far as hearing aid goes statkery hasn't gone any further than halo. Anything else is just air. I live just few miles away from their headquarters. I signed up for a research group. They dropped me off. B/c they have nothing new to help me. This is just a hype!!!
Hey Michael, thanks for the feedback. It’s always good to hear back from end users. Fortunately my patients have found big improvements since the Halo days. Thanks for watching, Matthew
Hablan español
hola. Los audiofonos?
Speaking : too fast
I bought Starkey Evolv AI and they didn't work, the techs couldn't fix them and they wouldn't give me a refund within 30 days. Terrible, terrible experience. Don't buy them! They don't stand behind them at all.
Worst company do not buy their hearing aids.
Is it possible to get an American to talk about this without the accent! Not real thrilled with the ones I just received. This doesn't help.
Seriously? He gave a tremendous amount of information in this video and, although I'm in Idaho, I don't have any trouble understanding Matthew.
Thanks for the feedback David, Matthew
American….like someone from Texas, or Boston?
@@curtlizzi3167 Or New York or Alabama or maybe he would prefer some one with an African American accent?
Hey Bill, ALL YOU HAVE TO DO IS TURN ON THE CAPTIONS WITH A FULL SCREEN. Hope this helps you in the future!
what kind of bluetooth transmitter do i need to connect these to a smart TV?
Hey Gogeta0064, you'll need to buy the Starkey TV Streamer. Thanks for watching, Matthew