Bank outages - Are there gaps in the system? | Heart of the Matter podcast

Поделиться
HTML-код
  • Опубликовано: 31 май 2024
  • The recent DBS and Citibank outage in October left many people unable to pay for their transactions and draw money from the ATMs. What goes on when critical banking infrastructure goes black? How are data centres part of this and should we really revert to carrying cash again?
    Steven Chia gets answers from Dr Patrick Thng, director of the Master's programme for financial technology and analytics at the Singapore Management University and Ashish Kakar, research director for IDC Financial Insights, Asia Pacific.
    00:00 Intro
    02:10 How interlinked is the entire digital banking infrastructure
    02:53 Potential solution if there's a bank outage
    06:42 How are data centres linked to banks
    11:50 Is it fair to expect a data centre to work flawlessly
    15:16 What can be done to minimise the risks
    22:35 Time to review our critical banking infrastructure
    More Heart of the Matter podcast videos: cna.asia/3FFmRLG
    Subscribe to our channel here: cna.asia/youtubesub
    Subscribe to our news service for must-read stories:
    Telegram - cna.asia/telegram
    WhatsApp - cna.asia/whatsapp
    Follow us:
    CNA: cna.asia
    CNA Lifestyle: www.cnalifestyle.com
    Facebook: / channelnewsasia
    Instagram: / channelnewsasia
    Twitter: / channelnewsasia
    TikTok: / channelnewsasia

Комментарии • 65

  • @profitmuhammed
    @profitmuhammed 6 месяцев назад +8

    The imported citizen CEO is still standing high and tall, refusing to step down, sia suay

    • @vincecarlo
      @vincecarlo 6 месяцев назад +2

      MAS n DBS heads both IMPORTED CECAs
      Did They serve NS ?

  • @antihunter
    @antihunter 6 месяцев назад +5

    As if increase "hiring" is the solution. Its actually the lapse in the system design that cause such repeating issues for such non-resilient.

  • @chewaaron7682
    @chewaaron7682 6 месяцев назад +5

    Robust Redundancy definitely must be properly planned in the banking digital system

    • @vincecarlo
      @vincecarlo 6 месяцев назад +1

      MAS n DBS heads both IMPORTED CECAs
      Did They serve NS ?
      ALWAYS sub Out.
      Use CHEAP 3rd WORLD Labour.
      So there U have it In A Nutshell

  • @unideath32
    @unideath32 6 месяцев назад +2

    As a tech guy who design & deploy cloud solutions for customers… pls take some of the comment w a pinch of salt, perhaps I could sign up as an associate prof

  • @askingalexandriaaa
    @askingalexandriaaa 6 месяцев назад +4

    Downtimes are expected what is more worrying is the time to recover. The tech culture in SG traditional banks are just not cut out for this.

    • @vincecarlo
      @vincecarlo 6 месяцев назад +1

      Put LTA Engineers in Charge
      Have U EVER SEEN ERP DOWN n NOT WORK ?
      4G Very Good at COLLECTING 💰💰💰

  • @ssangyongA230
    @ssangyongA230 6 месяцев назад +5

    If the banks think for customers welfare they could have more prevention measures. It should not be happening terribly often. Obviously, over the years, DBS keep reducing services from physical outlets, savings only for banks bottomline. They forget the customers for their profit and bonuses of management😢 ! 😢. Sure people suffer la.

  • @lamjianyuan
    @lamjianyuan 6 месяцев назад +1

    After so many years, 10 or 20 years, what have the pap,lee and Tharman done,said, chipped out or given for normal Singaporeans?
    Nothing even at all.

  • @leslieho6378
    @leslieho6378 6 месяцев назад +4

    Small problems why make it a big issue. Just Carry some cash .is just common sense

    • @vincecarlo
      @vincecarlo 6 месяцев назад +1

      CASH is KING
      I NEVER Leave home WITHOUT at Least $500 in the Wallet

  • @nicklee7002
    @nicklee7002 6 месяцев назад +1

    Customers are just like livestocks to banks as farm animals to farmers. Robustness is actually about the CEO & executives pay packages.

  • @yeoboonmeng5300
    @yeoboonmeng5300 6 месяцев назад

    What was the name of the minister or nmp who shamed people for not adopting digital payment? Should include him in this interview.

  • @Buttercookies0
    @Buttercookies0 6 месяцев назад +3

    It looks convenient to have everything in a hp but there are risks which one has to bear. Never put all eggs in a basket. I personally prefer things to run independently, in case the main fails, it will still not be a total inconvenience to me.

  • @francischay8015
    @francischay8015 6 месяцев назад +6

    Need more outsourcing to India la. All these high paying in SG enjoying too much life in SG

    • @HawkishMerlion1965
      @HawkishMerlion1965 6 месяцев назад +4

      China is a better bet. Their online no failure one😂 India most still pay in cash.

    • @vincecarlo
      @vincecarlo 6 месяцев назад +1

      ALWAYS sub Out.
      Use CHEAP 3rd WORLD Labour.
      MAS n DBS heads are IMPORTED CECA.
      So there U have it In A Nutshell

  • @jessicalim1379
    @jessicalim1379 6 месяцев назад +3

    Reflect: Thanks CNA for sharing the Heart of the Matter Podcast. In fact, a successful digitalized system MUST NOT be jeopardized by the stakeholder. Lacking a good SECURITY system is a significant gap in today's digitalized system. For domestic transactions, users bank accounts and e-wallets MUST be separated effectively. Make only ONE WAY linked from bank accounts to e-wallets for topping up purposes BUT e-wallets will NEVER be linked back to any bank accounts (like MRT EZ-Link Card system). Commercial and business transactions will remain the TT transferring method with SWIFT Code, so that ALL monetary transactions will be well managed and monitored to prevent potential illegal transactions like money laundering; etc. Hope this suggestion will make everyone feel safe to enter the digital world. God Is Love! 🙏🏻💕🌻🌏💕🌈

    • @Hs5687
      @Hs5687 6 месяцев назад

      Yes , CNA is Reliable … always Covering Topics from Government’s Perspective … Maybe You Try ask abt “ Phenomena “ surrounding Timing of LKY’s Death or SG’s COVID which all reek of Scandals 😂

    • @Joo-vw9kb
      @Joo-vw9kb 6 месяцев назад +1

      Esau I have hated. If God could be evil to them/others, he can be evil to you too!

    • @jessicalim1379
      @jessicalim1379 6 месяцев назад

      @@Joo-vw9kb 🙏🏻✌🏻

  • @Tony-nr8dp
    @Tony-nr8dp 6 месяцев назад +2

    Expertise in setting up systems but no know how to make them perfect !

    • @vincecarlo
      @vincecarlo 6 месяцев назад +1

      ALWAYS sub Out.
      Use CHEAP 3rd WORLD Labour.
      So there U have it In A Nutshell

  • @phongy45
    @phongy45 6 месяцев назад +2

    Re think cashless payment?

  • @vincecarlo
    @vincecarlo 6 месяцев назад +2

    CASH is KING

  • @lamjianyuan
    @lamjianyuan 6 месяцев назад

    Instead of fixing the opposition, the pap should solve the problems of the land for example high GST, high cost of living, low standard of living and 1 million foreigners and Singapore prs.

  • @HawkishMerlion1965
    @HawkishMerlion1965 6 месяцев назад +5

    Now Singaporean who are anti china can have a deep reflection. 😂

    • @vincecarlo
      @vincecarlo 6 месяцев назад +1

      Look at China Payment system.
      NEVER DOWN
      MAS n DBS heads both IMPORTED CECAs
      Did They serve NS ?
      ALWAYS sub Out.
      Use CHEAP 3rd WORLD Labour.
      So there U have it In A Nutshell

  • @sams-lo6lc
    @sams-lo6lc 6 месяцев назад +3

    that's how the social credit system is going to work lol

  • @idwssg
    @idwssg 6 месяцев назад

    Suggest CNA to improve on the lightings. Some independent podcasts have a much better lightings.

  • @HulkyTrapz
    @HulkyTrapz 6 месяцев назад +3

    abit late ah CNA

  • @DesmondSG
    @DesmondSG 6 месяцев назад

    The chinese prof:
    Top half: 🧍‍♂️
    Bottom half: 🕺

  • @ivengle
    @ivengle 6 месяцев назад +1

    I could not pump petrol my car stuck at the petrol kiosk !!!

  • @rof8200
    @rof8200 6 месяцев назад +2

    Decentralized ledgers is able to resolve this. Ethereum and Polygon has never gone down.

  • @jarrodyuki7081
    @jarrodyuki7081 6 месяцев назад

    yes there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • @godsamazinggrace5331
    @godsamazinggrace5331 6 месяцев назад +1

    Banks aren't safe anymore??

  • @Hs5687
    @Hs5687 6 месяцев назад +4

    Welcome to Digital Feudalism…with the Occasional False sense of Accountability 😊

  • @vincecarlo
    @vincecarlo 6 месяцев назад +1

    Put LTA Engineers in Charge
    Have U EVER SEEN ERP DOWN n NOT WORK ?
    4G Very Good at COLLECTING 💰💰💰

  • @godsamazinggrace5331
    @godsamazinggrace5331 6 месяцев назад +1

    I prefer to use cash
    It is Eveready

    • @vincecarlo
      @vincecarlo 6 месяцев назад +1

      MAS n DBS heads both IMPORTED CECAs
      Did They serve NS ?

  • @tanpengjoo7205
    @tanpengjoo7205 6 месяцев назад

    Probably d b s are manned by " foreign talent " that's why thay are not as effective as manned by local talent.

  • @aaraonhon
    @aaraonhon 6 месяцев назад

    Need invest into critical testing for loading, stress, outage recovery and performance.
    Cannot save $$$ to boost profitability

  • @Joo-vw9kb
    @Joo-vw9kb 6 месяцев назад +2

    The great reset...
    ...CIA

  • @godsamazinggrace5331
    @godsamazinggrace5331 6 месяцев назад +1

    Digitalization
    Nwo agenda

  • @DgurlSunshine
    @DgurlSunshine 6 месяцев назад +1

    ENERGY VAMPIRE CROOKS

  • @India_super_gay
    @India_super_gay 6 месяцев назад +3

    🇵🇰 = 👑 🇮🇳 = 💩

  • @22plepte.ltd.96
    @22plepte.ltd.96 6 месяцев назад

    Beware: Test 🎈

  • @kengleetan63
    @kengleetan63 6 месяцев назад +1

    Gaps in the system? Yah, your back side sure got ONE BIG GAP LOH!
    Asking the question ...WHEN THEY THEMSELVES ALREADY GOT THE ANSWER!😆😆😆😆

    • @vincecarlo
      @vincecarlo 6 месяцев назад +1

      MAS n DBS heads both IMPORTED CECAs
      Did They serve NS ?
      ALWAYS sub Out.
      Use CHEAP 3rd WORLD Labour.
      So there U have it In A Nutshell

  • @miklee4834
    @miklee4834 6 месяцев назад +4

    Going cashless is the most silly and stupid thing by pap. What a brilliant idea. 🤣🤣🤣🤣🤣🤣🤣

    • @vincecarlo
      @vincecarlo 6 месяцев назад +1

      CASH is KING

  • @karenlynne6200
    @karenlynne6200 6 месяцев назад +7

    In Elon's podcast with Lex yesterday, he said there'll probably be an electricity shortage within 2 years due to faster transition into the electric transportation usage worldwide...
    So electricity bill will get more expensive, & for smaller countries, like Singapore, might get more disruptions.

    • @karenlynne6200
      @karenlynne6200 6 месяцев назад

      The solution that Elon recommended is for company to install more battery as backup energy buffer, using TESLA power battery with solar energy as supplement to conventional energy etc.

    • @radensuki
      @radensuki 6 месяцев назад +8

      Never, never ever listen to a word Elon says. You will regret it.

    • @user-px7xp6rw7c
      @user-px7xp6rw7c 6 месяцев назад +3

      @@karenlynne6200 Elon Musk is a Iiar.

    • @karenlynne6200
      @karenlynne6200 6 месяцев назад

      @@user-px7xp6rw7c plz share with us what lies you think he said? I'm not a saint, but humans do lie from time to time, even more so as businessman. If you can't accept that, then you're just not open minded enough, or not smart enough to tell what's bs & what's true meaningful words. That's your own fault actually...