I'm very sorry, but I'm not aware of anywhere in the UK that you could get it repaired. I'd recommend reaching out to Bio Bidet directly for that. They can be reached at support@biobidet.com. They do not currently have a phone number customers can call... :-/
Good to see your programme, Why my bidet smart toilet is leaking only when I use it,GLUCCI brand ,If I flush without bidet it's ok no leak,Waiting for your response, Many Thanks from Australia.
It could be a few different things. Check to make sure the rubber washer has not jumped the thread over time. Outside of that, contacting Bio Bidet directly will be your best option.
Hello, The majority of bidets seats the plug is on the right side of the unit and the cord length can range from 3-4ft. For the BB-1000 its on the right side and the power cord is 4ft long. The GFCI power rating for the BB-1000 is 120V, 60Hz, 660W. I hope that helps!
If you purchased from us, reach out at support@manybidets.com otherwise you will want to go directly to the manufacturer or the retailer you purchased from to resolve this issue.
Hello, You can do a hard reset by unplugging the unit from its power source for 60 minutes. After the time is up, plug it back in and test. If further troubleshooting is needed you can contact Bio Bidet directly at 847-458-2334 or support@biobidet.com. Thank you!
Hello, My father in law has been using this biobidet for a while now but has recently had to move to a wheelchair. Is there any way to turn off the ‘occupied’ seat sensor to allow us to continue to use this? Thanks in advance 👍🏻
Sadly, to my knowledge there is not a way to turn the seat sensor off :-/ There are other popular seats on the market where the seat sensor can be turned off. Just let me know if you're interested.
Does the BB 1000 have to be plugged in to an electrical outlet? I don't have one in my water closet. Also does this model require a certain size toilet? I already have the hygiene appliance still in the box. Thank you.
You would want to reach out to Bio Bidet directly for that. They can be reached at support@biobidet.com or you can call them directly at (847)458-2334 between 9 am and 5pm CST Monday through Friday.
I just purchased a house with a PP100 seat. The batteries were dead in the remote, and I changed them out, and it has been working great. Then just the other day I started hearing a beeping sound, and found that the remote was staying lit, and beeping. When I pull the batteries out for a few hours, and re-install them, it works for a little while, and then starts beeping again. So I then changed from the new Duracells to the top of the line Energizers, but it still does the same thing. Any hell would be grateful...
Hello Kim, Thanks for reaching out. I've never heard of the PP100, so it's hard for me to speak to what might be happening there. I'd recommend unplugging it, and letting it sit for about 30 minutes, then plugging it back in. If that does not fix it, I'd probably recommend replacing it with a higher-end seat...
They can be reached at support@biobidet.com or you can call them directly at (847)458-2334 between 9 am and 5pm CST Monday through Friday. In case you needed that info
Insanely clear and concise, easy to follow, instructional video. Great job!
Glad to hear it helped! Next time you're in the market, feel free to reach out!
Excellent video presentation. I will be receiving my BB1000 in a few days. I'm confident I'll have no trouble installing it, thanks to this video.
Thanks for the kind words. Next time you're in the market, let us know. We'd love to have you as a customer.
Let me know if you have one on the Swash 1000 bidet.
It would be installed the same way the 1400 was: ruclips.net/video/oYbnmYSz8tU/видео.html Next time you're in the market, let us know!
This was fantastic. Thank you for putting together this video. I wish I had bought my bidet from you to support your efforts.
Thank you! There is always next time 😉
What to do when’s the nozzle won’t come out please. I am in the UK. Anywhere to repair the bb1000. PLEASSSSS
I'm very sorry, but I'm not aware of anywhere in the UK that you could get it repaired. I'd recommend reaching out to Bio Bidet directly for that. They can be reached at support@biobidet.com. They do not currently have a phone number customers can call... :-/
Good to see your programme, Why my bidet smart toilet is leaking only when I use it,GLUCCI brand ,If I flush without bidet it's ok no leak,Waiting for your response, Many Thanks from Australia.
We do not have any experience with this brand and recommend you reach out to the manufacturer directly for troubleshooting.
Excellent video. Thanks!
Glad to hear it! Next time you're in the market, hit us up!
Does it come with batteries, if not what size is required?
The BB-1000 should come with two AA batteries for the remote control, yes.
Very helpful, thank you!
Glad to hear it! If you need one moving forward, let us know! :-)
After having this model for many years, it is starting to leak where the plastic T piece attaches to the seat itself. How do I fix that?
It could be a few different things. Check to make sure the rubber washer has not jumped the thread over time. Outside of that, contacting Bio Bidet directly will be your best option.
Wher is best location for electrical plug and gfci is required. Also what size batteries would help. Thanks
Hello,
The majority of bidets seats the plug is on the right side of the unit and the cord length can range from 3-4ft. For the BB-1000 its on the right side and the power cord is 4ft long. The GFCI power rating for the BB-1000 is 120V, 60Hz, 660W. I hope that helps!
Thank you for the information. Very helpful as was your video 👍
I installed the bio bidet 1000 but it only works once then only the dryer turns on.
If you purchased from us, reach out at support@manybidets.com otherwise you will want to go directly to the manufacturer or the retailer you purchased from to resolve this issue.
I just installed the bb1000. The seat is warm but water is cold. How do I troubleshoot this issue?
Hello,
You can do a hard reset by unplugging the unit from its power source for 60 minutes. After the time is up, plug it back in and test. If further troubleshooting is needed you can contact Bio Bidet directly at 847-458-2334 or support@biobidet.com. Thank you!
Hello,
My father in law has been using this biobidet for a while now but has recently had to move to a wheelchair. Is there any way to turn off the ‘occupied’ seat sensor to allow us to continue to use this? Thanks in advance 👍🏻
Sadly, to my knowledge there is not a way to turn the seat sensor off :-/ There are other popular seats on the market where the seat sensor can be turned off. Just let me know if you're interested.
Does the BB 1000 have to be plugged in to an electrical outlet? I don't have one in my water closet. Also does this model require a certain size toilet? I already have the hygiene appliance still in the box. Thank you.
It does require an electrical outlet. You'll need to check if your bidet seat is elongated or round to determine what toilet it will fit on.
Any experience ref delivery and installazion in Europe please?
I'm sorry, but at this moment in time we really only have experience in the USA and Canada
Do you sell just the T Connector? I can’t find one anywhere.
You would want to reach out to Bio Bidet directly for that. They can be reached at support@biobidet.com or you can call them directly at (847)458-2334 between 9 am and 5pm CST Monday through Friday.
Great video
Thanks! Let us know next time you're in the market.
I just purchased a house with a PP100 seat. The batteries were dead in the remote, and I changed them out, and it has been working great. Then just the other day I started hearing a beeping sound, and found that the remote was staying lit, and beeping. When I pull the batteries out for a few hours, and re-install them, it works for a little while, and then starts beeping again. So I then changed from the new Duracells to the top of the line Energizers, but it still does the same thing. Any hell would be grateful...
Hello Kim,
Thanks for reaching out. I've never heard of the PP100, so it's hard for me to speak to what might be happening there. I'd recommend unplugging it, and letting it sit for about 30 minutes, then plugging it back in. If that does not fix it, I'd probably recommend replacing it with a higher-end seat...
@@ManyBidets Soor about that, I must have been half asleep when I wrote this...It's a BB-1000
@@kimwilliams3969 I hate to have to say this, but it probably needs to go into Bio Bidet for repair. Have you reached out to them directly yet?
They can be reached at support@biobidet.com or you can call them directly at (847)458-2334 between 9 am and 5pm CST Monday through Friday. In case you needed that info
Amazon sale $245 Elongated, $296 Round
far superior to bio bidet company "how to" vid.
Thanks for the kind words! Next time you're in the market, let us know!