Part 1 - Primrose Valley - Haven Holiday Park

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  • Опубликовано: 16 окт 2024

Комментарии • 224

  • @LancashireLarks
    @LancashireLarks  3 месяца назад +2

    Part 2
    ruclips.net/video/1d9N4HVfsKE/видео.htmlsi=DX-dZ4e3rawQAsH5

  • @Dangermouse27
    @Dangermouse27 Месяц назад +3

    Took my little lad in June stayed in a silver van it was actually very nice. Coming again next week. I had holidays at the east coast as a child and always had a great time. Kids love it, lots to do

  • @deef3430
    @deef3430 2 месяца назад +5

    £200.00 for 5 days, three bedroom, what a marvellous affordable holiday for family with kids.

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      @@deef3430 exactly, deal of the day. Especially in todays climate. Just don’t forget to take your marigolds and cleaning utensils 😊

    • @deef3430
      @deef3430 2 месяца назад

      @@LancashireLarks always take dettol wipes, even in top hotels and wash all pots pans cutlery etc

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      @@deef3430 not really a holiday then is it 😂

    • @deef3430
      @deef3430 2 месяца назад

      Do it straight away takes 15 mins

    • @LancashireLarks
      @LancashireLarks  2 месяца назад +2

      I am not travelling over 250 miles to arrive at a place where I need to pick up fag dimps, clean the pots and crockery and then go through every room opening windows to clear the air of stale tobacco before I actually sit down and enjoy my holiday after working all year to get away for a break. I’m not sure that you really understand what the word holiday means.

  • @grimreavers
    @grimreavers 2 месяца назад +17

    " I'm not a moaner or a complainer " . ...your joking right ? Lol😂😂😂😂😂😂😂

    • @LancashireLarks
      @LancashireLarks  2 месяца назад +1

      @@grimreavers 😂😂

    • @MargaretWood-z6l
      @MargaretWood-z6l 2 месяца назад +4

      Wow. Don't drink and stay in and watch TV. why not just stay at home!!!!!. Negativity since walking in. Especially the woman. Killjoy or what.

  • @emmakirk9194
    @emmakirk9194 2 месяца назад +5

    I loved primrose valley. It’s a great holiday park.

  • @elainesturch1524
    @elainesturch1524 2 месяца назад +5

    Me and my husband have been going to haven for years and never had a bad experience

  • @clivebriggs4984
    @clivebriggs4984 2 месяца назад +12

    You could smell cigarettes. The next people may say '' I can smell dog ''. What do you expect, moan, moan, moan. After all, you get what you pay for.

    • @LancashireLarks
      @LancashireLarks  2 месяца назад +2

      Not many 3 month old pups have a strong dog odour. Beside we look after our animals unlike the people who can’t be bothered to empty an ashtray in a bin. 😊

    • @deef3430
      @deef3430 2 месяца назад +4

      That cos your a dog owner, believe me a non dog owner smells dog.

    • @LancashireLarks
      @LancashireLarks  2 месяца назад +1

      @@AlexMitchell-sj4sb 👍🏻 exactly

  • @PaulaGreen-r8f
    @PaulaGreen-r8f 2 месяца назад +3

    Stayed on primrose valley this year last week in June. Booked a private owner van with our dog. The van was like home from home . Owner used their own contract cleaners not haven. Same previous year booked another private owned van owners said they cleaned it themselves has haven staff did not do a good job.

    • @LancashireLarks
      @LancashireLarks  2 месяца назад +1

      That makes sense. No wonder they get their own cleaners in 👍🏻

  • @thedieiscast9729
    @thedieiscast9729 2 месяца назад +3

    Been with Haven for years and never had any problems that wernt sorted out to our satisfaction. One year we had unpacked and just had our meal and the manager came and asked us to move to another caravan. We did this without a fuss and had our weeks rental returned to us for our willing cooperation. Going to Norfolk for two weeks in September. Haven are an excellent company. ( I dont work for them)

  • @bumblebee5818
    @bumblebee5818 3 месяца назад +15

    The funniest part was when she said
    I'm not a moaned or groaner!

  • @susancousins8766
    @susancousins8766 3 месяца назад +12

    That is so sad to hear and see the first place. These days nobody cares about their jobs. Customer service has changed completely. They are not considerate when you need anything like extra napkins, etc…. Everything in this world has changed and it’s getting worse. Thank you for the video I do enjoy them. Have a great week ⭐️⭐️⭐️⭐️⭐️💜

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +4

      Yeah, long are the days of customer service. Everyone’s out for themselves these days. Sad times ❤️

  • @rolymier8659
    @rolymier8659 2 месяца назад +3

    Stayed at several Haven sites around the UK. As someone has already said, It is just a place to eat and sleep unless you have kids and use the site facilities. Unfortunately a lot does depend on the site you choose. Some have caravans packed together and you can hear everything going on in your neighbours van. Other sites the parking is an issue especially when some holidaymakers turn up with two or more cars. At other sites l have used, there is a lack of staff. Generally the vans are clean, but l have experienced issues and now always take some floor wipes for the kitchen and bathroom areas. The remote tv controls are usual broken. Haven also money grab as you can't select the location of your van until you have paid for the holiday. They then send you an email saying choose your location but you will have to pay more. All these issues l have reported back to Haven over the last few years to no avail. So choose carefully which site you stay at and read reviews.

  • @chaddamp2894
    @chaddamp2894 2 месяца назад +2

    They just have not learnt,we stayed 5 years ago in an adapted van,when we arrived the van was govered in sea gul s..t,nobody could have missed it,so many issues for us ,it was our first hols for many years due to my wife having MS,beach acsess was me pushing...having help from folks...getting off at filey the same..soz I'm 68 and tired now but you and I had a very similar experience xx

    • @LancashireLarks
      @LancashireLarks  2 месяца назад +1

      @@chaddamp2894 sad to hear isn’t it. We was the same. Our first holiday together in years. Not what you want is it. Thanks and take care 🙌🏼

  • @Donny123
    @Donny123 Месяц назад +2

    Best haven ..hastings
    Will never go back ..marten mere,
    Approx 3miles from blackpool.

    • @LancashireLarks
      @LancashireLarks  Месяц назад +1

      @@Donny123 just been to Blackpool on my other channel haha 👍🏻

  • @tinacluff2793
    @tinacluff2793 3 месяца назад +5

    Very nice, very clean, I could live there if it was allowed. The bunnies make up for the brick wall view. Looks like a fun place to visit. Wow, give them h.e.double hockey sticks Collette. Ok, never mind I don't want to live there now or even vacation there.

  • @Joolshandley8963
    @Joolshandley8963 2 месяца назад +1

    Hi new subscriber, great video thank you , and it doesnt matter how much you pay you deserve cleanliness and manners x

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      Thanks Julie. Totally agree and thanks for joining us 😊😊🐶

  • @mariejoyce5150
    @mariejoyce5150 3 месяца назад +6

    Good review and I’m not surprised it wasn’t great. We had a 8 berth on Haven Marton Mere near Blackpool. For a few years we allowed Haven to deal with bookings and cleaning. When we had time to take over and do the rentals and cleaning ourselves we were shocked. I went in and blitzed the place, it wasn’t clean , our nice flat screen tv had been replaced by a 1980s big back portable. I cleaned everything, carpets , curtains etc . Then Haven had the cheek to bill us for carpet and curtain cleaning they hadn’t done. Once we took over we added homely touches , nice bedding , children’s games and toys, family DVDs and we provided a welcome pack with the essentials… fresh bread , milk, butter, sweets for the kids , bottle of wine , washing up liquid etc. When we did the bookings and cleaning ourselves and had 95% occupancy.
    Haven are not great , I would always suggest going via a private owner not Haven. (I know it may cost more but it’s usually worth it)

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +1

      Shame you didn’t still have it or we would of booked with you haha. Part 2 tonight makes up for it 😉

    • @mariejoyce5150
      @mariejoyce5150 3 месяца назад +1

      @@LancashireLarks We stopped with the caravan when my other half was diagnosed with Cancer (he’s doing much better now , not cured but meds have it on the run). I loved sorting the caravan ourselves and took great pride in the lovely reviews and rebooks. As I said if possible always hire from a private owner , they tend to look after the vans better and don’t want bad reviews. Haven don’t care if they get bad reviews they are so big and well known they know they will always get bookings . Can’t wait for the next review hehehe xx

    • @lparky4409
      @lparky4409 3 месяца назад +2

      Some people just don't care about keeping the caravan clean. I know somebody who hired out a dog friendly caravan and it was completely trashed by people who left their dogs in the caravan. They had to strip it out and completely redo it so lost all their rent and still had to pay site fees etc. They then kept it for friends and family.

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +1

      Yeah some people don’t appreciate anything and these are the types who ruin it for the rest of us.

    • @Wayne-mp7pk
      @Wayne-mp7pk 2 месяца назад

      The caravans are like hire cars.most people don't care about them .

  • @jackiesmithsmetaldetecting
    @jackiesmithsmetaldetecting 3 месяца назад +3

    To get to the beach you have to go through the field on a path to the left you was looking at and then a short wheel chair friendly down to the beach, sorry i know the area so well. we did not use the food places this time only a tea in weatherspoons when arrived, we drove each time to brid for lovely fish n chips etc, be intersting to know have you been to other haven sites?

    • @LancashireLarks
      @LancashireLarks  3 месяца назад

      Hi, thanks for the info regarding the wheelchair path 👍🏻 and yes. Used to go to a lot years ago when the kids were young. Couldn’t fault them at all back then.

  • @PaulCunningham-sf5pu
    @PaulCunningham-sf5pu 2 месяца назад +5

    Love your videos and your dog is so cute

  • @clairramsdale8383
    @clairramsdale8383 3 месяца назад +8

    How disappointing for you. No matter how cheap accommodation is, it needs to be clean or it's not fit for purpose. I'm sure you're entitled to a refund. I hope the rest of the holiday is going well in the new place. Big hugs. ❤❤❤

    • @LancashireLarks
      @LancashireLarks  3 месяца назад

      No refund offered after we complained

    • @clairramsdale8383
      @clairramsdale8383 3 месяца назад +1

      @@LancashireLarks perhaps email them. Put it all in writing and say you'd like a partial refund for the nights you didn't stay. After what I saw, it was totally unacceptable and therefore not fit for purpose. Paying guests are entitled to clean conditions. Hey, and they were the most disgusting fish and chips I ever did see!🤣. Whitby has the best. I empathise with Collete as I can't have chips anymore either. I try to find a pub that does grilled fish, and I'll ask for a couple of fillets with a knob of butter. If they do prawns or scallops (not potatoes ones🤣), I ask for a side of them too. It gets expensive, but you save on alcohol and desserts. (And prescriptions 🤣). It's so filling too because it's high in protein, so you'll find you save money because you're not eating as often, and not wanting snacks. Eggs and bacon (no oil) are another good option. I just ask for plenty. 😁

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +1

      @@clairramsdale8383 we tried every route for some kind of refund. Once we come to a dead end. We decided to post the video. No help whatsoever from Haven.

  • @awolwakefieldyorkshire
    @awolwakefieldyorkshire 3 месяца назад +5

    The staff are probably cast from the Yorkshire Airlines video here on RUclips lol. A girl i know worked there cleaning caravans many years ago. She told me that they're forced to clean as many caravans in the least time. A RUclipsr called Campsite Warden worked for Haven and said it's diabolical how they run the sites and is now working for a smaller company in Lincolnshire

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +1

      Haha I’ve seen that Yorkshire Airlines. Love it 😂 sounds like your friend is much happier in Lincolnshire. Good on her 👍🏻

  • @kathypratersch1386
    @kathypratersch1386 3 месяца назад +4

    Poppy 🌺🥰 didn’t sound like she was very happy with that place 😭 Y’all are right! No excuse for uncleanliness and bad smells. Glad to see y’all moved elsewhere! Hoping the rest of your stay goes better 🤗

  • @michaelbarnes8912
    @michaelbarnes8912 3 месяца назад +6

    Stayed there for 2wks at the end of June.
    Best place ive Stayed.
    And ive been to primrose valley a number of times

  • @dan19752008
    @dan19752008 2 месяца назад +3

    My partner & I have been using Haven saver caravans since lockdown, a week disappears so fast that we can't justify paying quadruple the price, when we are out driving about & exploring for 8 hours most days, we go for piece & quiet to get away from the kids in Blackpool

  • @CosmocraftGaming
    @CosmocraftGaming 2 месяца назад +2

    I came here as a kid and it was fantastic, never had a problem with Haven, hoping tthat doesn't change when I visit this park for 7 days in September, I paid £325 for 7 nights in a saver caravan cos its enough for my needs, from watching this video I will be avoiding the chippy :D

    • @LancashireLarks
      @LancashireLarks  2 месяца назад +1

      Haha definitely avoid the chippy. We hope your stay will be much better than ours. 👍🏻

  • @TeddyLindsell
    @TeddyLindsell 2 месяца назад +1

    It’s what you can expect booking economy deals, cheapest caravans will usually always be the more dated accommodation, personally I wouldn’t want to stay in a sh*t hole either, and being so close to other caravans means you get little privacy or peace …I happen to live in filey and we welcome visitors from the holiday sites, however come September, we are very glad to have the town to ourselves for a while…good luck with your adventures.

  • @lynnsharp2814
    @lynnsharp2814 2 месяца назад +1

    Hi. Thank you for the video I have been thinking about a Haven holiday but I’m worried about the caravans. I’m allergic to nicotine and couldn’t have stayed in that van at all.

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      @@lynnsharp2814 Glad we could help Lynn, hope you find something decent and clean 🙌🏼

  • @andrewbage3250
    @andrewbage3250 2 месяца назад +1

    Been to Primrose Valley a few times, with 4 children it was perfect to explore the area, we dont drink so left early and got back late and the caravans were always clean and smelled ok, we had one issue with a caravan that someone smoked in and we asked for a non smoker, the staff checked and found us another caravan problem solved.

  • @jenphan21
    @jenphan21 3 месяца назад +1

    Primrose Valley was my childhood holidays in the 1960's. I remember there was an long arcade of shops. Two paddling pools for kids. Also a children's roundabout (which my parents couldn't get me off). A train that took you to the beach and back.

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +1

      Sounds like much happier days 🙌🏼

    • @jenphan21
      @jenphan21 3 месяца назад +1

      @LancashireLarks In the 1960's Primrose Valley wasn't owned by Haven. Maybe that's why it has gone down the pan. And yes, we as a family always had enjoyable holidays there.

    • @LancashireLarks
      @LancashireLarks  3 месяца назад

      @@jenphan21 we did as well when our kids were young. We used to take them to Haven in Wales and always had the best time. Long gone are those days now.

  • @bdewar6837
    @bdewar6837 3 месяца назад +2

    OMG those chips! Looks like they had reheated them about 9 times over lol.I went on a Haven holiday many yrs ago in Hastings. It was bad but the worst thing was every morning you opened the door to a sea of 'mens things' on the ground (without spelling it out lol). They were literally throwing them out of the caravan windows after use lol. It was a bit of a eye opener how some people live! I'm not surprised you left at all!

    • @LancashireLarks
      @LancashireLarks  3 месяца назад

      Only 9 times 😂 that’s absolutely disgusting from your neighbour 🤮

    • @michaelconlin6302
      @michaelconlin6302 2 месяца назад +1

      at least they were using mens thangs

  • @sandradowling4605
    @sandradowling4605 3 месяца назад +1

    AWWHi guys so glad we came across your chanel

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +1

      Hope it helped Sandra for future bookings. Our part 2 I would highly recommend 👍🏻

  • @meeshker
    @meeshker 2 месяца назад +1

    We've stayed at 4 havens, this year. We've stayed friday monday and Monday Friday. The first we stayed in was a saver. It fitted our needs , everything was acceptable. The other 3 we took bronze. They have been fantastic, two had lake views.
    We stayed again at one We've already stayef at because its close to our family. This was a silver and to be honest was no better than the Bronze.
    We are booked to use two other parks on the south coast for 8 days in total.
    This is the most expensive we are staying in this year. Bronze again.
    We have paid as little as £50 and the most expensive £100.
    We use them to go to Motor Racing events.
    We haven't been in July or August. Which as kept the price down.
    Go slightly out of season out of School holidays and you don't pay £200+ a visit. Our 7 visits in total is less than £400

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      Thanks. Will bare that in mind 😊😊🐶

  • @Willem-yg5rv
    @Willem-yg5rv 2 месяца назад +3

    I'll never follow your channel as your mrs gives me high blood pressure 😂

  • @dizzydevil547
    @dizzydevil547 3 месяца назад +1

    good vid! I stayed recently on the 28th june for the 1st time in years at a haven site ( as i kid in the 80s we stayed at cala gran nr blackpool) this time as im living down Bristol we stayed at the burnham on sea park ......We only stayed Friday to Monday morning as it was a break away for my birthday ...we opted for the gold so we got bedding, towels ,and the play passes included for the entertainment (especialy as at burnham for some reason if you booked a saver you did not get bedding included and had to bring your own dont know if that another thing haven are bringing in as a cost cutting mesure that hasnt reached their other parks yet as you mentioned you got bedding included for your saver caravan)
    ANYHOW the gold caravan we had was only a year old as they have replaced a whole section that used to be savers to gold and was 5 min walk to the main areas ....The caravan was great and clean slept 8 techinacaly if you included the pull out sofa, Built in microwave (a lot better than the one you had) fridge freezer, dishwasher, nice hob / cooker etc a kitchen island/ breakfast bar with stools as well as a dining table , same as you had 2 bedrooms with single beds but had some wrdrobe storage, main bedroom was large with wall mounted tv on a swivle to watch in bed , built in wardrobe and an en suite toilet and sink, sperate bathroom with shower, and a wrap around deck with a table and 6 chairs for eating out side when nice weather with sliding patio door access! ALSO i nice TARMACED parking area at the side , no crazy pathing broken and muddy swamp that you got!
    Also i think they have spent a bit of cash last year and this year on Burnham as they had a lot of new things there such as the outdoor stage and the box bar ( basicaly a shipping container convered into a bar for outdoor use)
    Sadly Burnham suffers from not having as many options to eat at Unlike primrose valley , yes they had a pappa johns, burger king, and fish and chips, BUT they were only open from 4 or 5pm so unless you were cooking in your caravan then the only option during the day was the mash and barrel ( prob a weatherspoons as thats what it reminded me of BUT wasnt branded as such) .....NOW as i said we went for a weekend Sat morning went for breakfast ..they had run out of suasages! then SAT evening went to eat and had no steak, no mixed grill , in fact a lot of stuff they didnt have ! i was VERY dissapointed in that as Haven ect know weekends are their busiest time so they should have had enough stock in in my opinion ...... the staff very apologetic and i siad i know its not your fault etc (also they sent us someone elses food that we didnt order ..we sent it back! ) sadly MOst if not all the staff be they food and bevarge, activities or lifeguards all seem to be students VERY rarely did we see any staff over 25 at best ! ALSO the friday and Saturday was crazy loud in the main entertainment room AND SEEMD TO BE FULL OF HEN OR STAG PARTIES and familes letting kids run riot , had to queue at the bar to get drinks etc , then Sunday night the place was empty!
    IT cost us £350 for the Friday to monday morning .....would i do it again? im on the fence tbh caravan etc was great for the price if there were 6 or 8 of us that split the price but there were only 3 of us! the park was great nice and clean, but food options not soo good (running out of stuff and the other places not opeing till 4 pm) also entertainment lounge was too packed and noisy on the friday and Saturday ( so much so you clould not hear the etertainers over the loud talking and shouting)
    I Would prob give have burnham on sea another go just for the benefit of the doubt as cant realy go off 1 visit!
    P.S we were never told that all the eating places didnt opend till 4 or 5 pm AND try as we might we could NOT download the haven app on my partners phone or mine so that was a bust too!

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +1

      Hi, yes a lot of people have said they can not download the app. Giving people the wrong food is so bad, especially with all the allergy problems people have these days. I think because they are that big, complaints are like water off a ducks back as they know people will still come because of the name. We never had problems with Haven when the kids were young. But these days a lot of corners are being cut. Sign of the times mi thinks. A lot of places closing down and customer service is nowhere near what it used to be. Thank, have a great week 😊😊🐶🙌🏼

    • @dizzydevil547
      @dizzydevil547 3 месяца назад +1

      @@LancashireLarks Agree fully with waht you say! BACK in the day as a kid ( i was born 1970) so the places to go were predominantly Butlins and Pontins and they were great and then they started closing camps , pontins taken over by Brittania ( my cousin was a life gurd a pontins blackpool and her brother worked at pontins camber sands for a few yrs ..both now closed ! Butlins closed a lot of thier parks too ...BUT ponitins under Brittania are dumps and they recently closed some more camps! ...Haven when i 1st visited at cala gran in the 80s was all my folks could afford ..we still holidayed at home INFACT the 1st time we evenr wen abroad was when i was 21 in 1991! BUT with some family friends and my gran and the guy she was dating at the time being a widow TBH think BENDORM the tv show ..thats where we went and it was like that ! i was 21 no one else my age etc so i was off pubbing and clubbing as you do at that age on my own till i got grounded the 2nd week and my mums friend had a go at me ( obv cuause mumwas worried about me crawling back into the hotel at 6am lol so of course i retaliieted back at her telling her shes not my mum and to keep her nose out and sort her own kid out! of course that went down like a lead balloon rofl (1st and only family holiday abroad i have had and wont do one again rofl!)😂

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +1

      Haha like me. I didn’t go on a plane until I was about 26 ! 😂

  • @pansypotter4
    @pansypotter4 3 месяца назад +1

    We have book an economy caravan and if I get a bit of grass like that to take the dog to do the loo, I will be happy. We don't go out normally so to have the entertainment is a treat for us. We do the North of England Havens, Haggerston Castle and our favourite which is Lakeland. The weather this year has made a lot of holidays in the UK a washout.

    • @LancashireLarks
      @LancashireLarks  3 месяца назад

      Lakeland is one of the best 👍🏻 and yeah. Weather has been atrocious so far this year ☔️ hope the weather improves for when you’re away 🙌🏼

  • @sandradowling4605
    @sandradowling4605 3 месяца назад +1

    Your doggie is gorgeous..we have a ginger mini labradoodle..she is bonkers lol

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +1

      Haha she’s 4 months now and doesn’t stop biting us! 😂

  • @pauljohn4026
    @pauljohn4026 3 месяца назад +5

    I love primrose but never had any issues. They should of had the cleaners back out to that caravan tho. Doesn't matter if its standard or gold should be clean and fresh smelling. I never use the chippy when I'm there. Used it once and was rotten 🤮 always smells like Mucky cooking oil aswell 🤢

  • @jooc2751
    @jooc2751 2 месяца назад +1

    We had exactly the same attitude with the fish & chips at a Haven place. They were inedible & the fish was the size of a fish finger & hollow. Took them back for a refund & they thought it was funny. Never again.

    • @LancashireLarks
      @LancashireLarks  2 месяца назад +1

      Not good is it. Even worse when they ignore all the complaints. Never again

  • @NigelStockley
    @NigelStockley 2 месяца назад +1

    We used to go haven Prestatyn and always took cleaning product bleach etc it is what is is

  • @walkinginthesun
    @walkinginthesun 3 месяца назад +2

    Hi great video it's old buildins site in filey 😊 closed in 1983

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +1

      Hi and thanks. Yeah. The old Butlins site is where we stayed at in Part 2, it’s virtually next door to this place. 👍🏻

  • @ronnyrhodes68
    @ronnyrhodes68 3 месяца назад +2

    We visited for the day and everything you said was correct the standards are dropping we stayed at haven hopton and our Caravan was the same the beds were not even made correctly and we was told the same no upgrade available we have reported it to haven

    • @LancashireLarks
      @LancashireLarks  3 месяца назад

      We reported it as well and they was not help whatsoever. Part 2 has just been posted and luckily we found a better place haha

  • @kevinbennett2208
    @kevinbennett2208 2 месяца назад +1

    Haven are total cowboys, the things I could tell you about them 😮

  • @wezz69
    @wezz69 3 месяца назад +1

    Primrose Valley is Havens flagship park and our family have been at least once a year for the last 18 years

  • @gamertezza6664
    @gamertezza6664 3 месяца назад +1

    I’ve been there since 2015 yes the fish shop is pants but the staff in the reception are very helpful and we’ve never had rude staff the will help you

    • @gamertezza6664
      @gamertezza6664 3 месяца назад

      Ps we’re disabled

    • @LancashireLarks
      @LancashireLarks  3 месяца назад

      I only wish I had filmed the conversation we had at reception. Thanks.

    • @gamertezza6664
      @gamertezza6664 3 месяца назад +1

      @@LancashireLarks well am sorry you had a bad experience when there good there very good the chip shop is definitely to be given a very wide birth we like Burger King

    • @LancashireLarks
      @LancashireLarks  3 месяца назад

      @@gamertezza6664 your making me hungry now for a chicken royale 😂

  • @Bobbystravels
    @Bobbystravels 2 месяца назад +1

    Thanks for the vid.
    I went to Haven (Prestatyn) as an adult once in 2021, even though it was lockdown, never again! The service is inexcusable. The staff don't care, the place is filthy and basic service is extremely poor. We had the entertainment passes and still couldn't get in anywhere either to watch shows or eat.
    When I complained (having paid £250 for weekend!), I got the same vacant stare and shrug of the shoulders you describe.
    Never again.

    • @LancashireLarks
      @LancashireLarks  2 месяца назад +1

      Unbelievable isn’t it. What a country. No wonder people go abroad and then the tourism companies in This country complain 👀

  • @lorrainemortimer6106
    @lorrainemortimer6106 2 месяца назад +1

    Hi there new subscriber here - I have been considering taking my granchildern to one of the holiday parks over the summer holidays & are applaud at the extra add-on costs - my thoughts then turned to maybe if I upgraded to a more luxury caravan & made a one off inclusive payment we would be happier & we would not be restricting the children the park activities!!!!!! Wrong !!! after doing numerous
    costings & research it was going to cost over £1,000+ Butlins costings were even higher - outcome a wk in Turkey 4* A/I not much more & guaranteed sunshine- so if anyone as any suggestions as to cheaper park please comment - Thank-you guys for the informative video

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      Hi Lorraine, thanks for sticking around long enough to subscribe 😊. I was saying to someone else. Is it any wonder we go abroad, on our part 2 video. It was very nice. But not sure what entertainment there would be for the grandchildren as it was very quiet on the other park just around the corner. Good luck on your search and hope you find a great place for the summer holidays 🙌🏼😊😊🐶

  • @cookiesroblox6759
    @cookiesroblox6759 3 месяца назад +1

    Where abouts is this new place your staying in please..

    • @LancashireLarks
      @LancashireLarks  3 месяца назад

      Found a link for you 👍🏻
      www.homesweetholidayhomes.com/the-bay-retreat-filey

  • @tonyrobinson362
    @tonyrobinson362 3 месяца назад +1

    We tend to book cottages nr Filey you would be surprised the prices are good for very nice places.

    • @LancashireLarks
      @LancashireLarks  3 месяца назад

      A cottage has crossed my mind. Will have a look into around Filey. Thanks 😊

  • @Andyc515
    @Andyc515 3 месяца назад +1

    We're going here next week staying in a bronze caravan,hope ours is nothing like your dirty van,that was terrible and put me off a bit! You did reet to leave. 👍

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +1

      Hope your stay is a good one. It should be in a bronze, we’ve stayed in them all. Just stay away from the chippy haha

    • @Andyc515
      @Andyc515 3 месяца назад +1

      @@LancashireLarks definitely .

  • @Mark-c7z1n
    @Mark-c7z1n 2 месяца назад +1

    try HAFAN Y MOR in wales great and clean vans

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      We used to love going there with the kids when they were little. 🙌🏼👌👍🏻

  • @richardskerritt3481
    @richardskerritt3481 2 месяца назад +1

    Haven....oh dear--still the same----after all these years!! I went with my children--in the 90,s/00 & the accomodation standards-- are well below expectations--- if you go for the cheapest option-- the cleaners need retraining'!! Every holiday- we always went for the most pricey-- but actually in them days it was nowhere near as pricey as what it is today!!! The cost- is just crazy- for what you receive!! I stopped visiting them in 2010- I thought by now they would have improved!!

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      We haven’t been to any Haven since the kids were little. A lot has changed and unfortunately not for the better. Sign of the times. Thanks for stopping by 👍🏻

    • @richardskerritt3481
      @richardskerritt3481 2 месяца назад +1

      💯

  • @MichaelMulqueen-j6c
    @MichaelMulqueen-j6c 2 месяца назад +1

    You will notice the rabbits will dissapear after the all inclusive all you can eat buffet with surprise meat burritos

  • @stephengreen6338
    @stephengreen6338 3 месяца назад +2

    Personally, I think Haven sites are over priced, they rip parents off with the fun passes, the food places are over priced, basic is bog standard basic, and as you say cleanliness, is a basic requirement, lesson learnt as you said.

  • @franknightingale6116
    @franknightingale6116 3 месяца назад +5

    The cleaners at Haven are very poorly paid and worked to exhaustion. There are very few jobs in coastal areas so they have no choice. Dogs are allowed in savers caravans only.
    Chip shops on site are franchises and know that they fan get away with poor service and quality and value

    • @LancashireLarks
      @LancashireLarks  3 месяца назад

      Yeah, then something needs to be done within the infrastructure of the whole staffing. I’ve heard a lot of bad reviews since we left. A lot of people are saying they don’t care about the complaints because they are so big people will still come to their Haven sites.

  • @yvonnesimpson4584
    @yvonnesimpson4584 2 месяца назад +1

    I certainty don’t think they are moaners. The problems they encountered were plain to see. It’s the attitude of the staff in reception and the fish shop incident that would push me over the edge. It would be a different holiday if the saver caravans were properly cleaned & maintained.

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      Thanks Yvonne, finally someone who can actually see our point 😊😊🐶🙌🏼

    • @billybattams-scott
      @billybattams-scott 2 месяца назад +1

      I totally get what you’re on about. I understand that it’s a basic caravan, but all you expect is basic cleaning.
      We never book for the entertainment. I’ve stayed at Primrose Valley a few times over the years. First time was in 1984. Staying there in September, as long as it’s clean, then we are usually ok.

    • @LancashireLarks
      @LancashireLarks  2 месяца назад +1

      @billybattams-scott 👍🏻

  • @royedwards8713
    @royedwards8713 3 месяца назад +3

    Hi nice video , i will stick to my motorhome 👌

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +1

      😂 we did that last year in ours. Regretting selling it now haha

  • @oliverstemp9132
    @oliverstemp9132 2 месяца назад +1

    You can’t swim in 0.5 metres. Barely a swimming pool. But why book such a basic caravan if you wanted something more. That apartment at the end was much more luxurious.

  • @karmafupa1685
    @karmafupa1685 3 месяца назад

    Hi, you are limited to lower standard caravans when you take your dog with you. There are only a limited number available. 😊

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +1

      So people who have dogs are unclean people. That’s a nice policy they have.

  • @faystalker9851
    @faystalker9851 2 месяца назад +1

    Usually the park changes the caravan no bother

  • @cookiesroblox6759
    @cookiesroblox6759 3 месяца назад +2

    Mind boggles.. why didn't the site turn the caravan around so they wasnt looking at wall.. the front of the caravan should be pointing the road..

    • @LancashireLarks
      @LancashireLarks  3 месяца назад

      Haha that would require a meeting I suspect 👀

  • @jackiesmithsmetaldetecting
    @jackiesmithsmetaldetecting 3 месяца назад +1

    We were there this weekend

  • @sunflower-xj6pe
    @sunflower-xj6pe 2 месяца назад +4

    I been a few times to many different Haven in UK. The staff are always bullying and terrible. Also, Haven are always rubbish and expensive.

  • @dustyfog6353
    @dustyfog6353 3 месяца назад +2

    even if you upgraded the price still doesn't include towels

    • @LancashireLarks
      @LancashireLarks  3 месяца назад

      @@dustyfog6353 yeah, we believe. 👍🏻

  • @beekind9832
    @beekind9832 3 месяца назад +11

    There is economy and then there is just bad service, there is no excuse for bad service. They are in the hospitality business and absolutely showed no hospitality!!! Not acceptable. I don’t blame you for leaving. I work in the court system now but years ago I was in janitorial and cleaned apartments and buildings and I never left a place looking or smelling bad and most assuredly never left cigarette 🚬 butts laying about. I’m so sorry y’all had to experience that.

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +1

      It’s fine Kim, part 2 tonight makes up for it 😉

    • @theoddjobcentre6686
      @theoddjobcentre6686 3 месяца назад +1

      @@LancashireLarks I absolutely love primrose been about 7 time's since I was little over the years going back this year

    • @LancashireLarks
      @LancashireLarks  3 месяца назад

      Enjoy 😊 👍🏻

    • @theoddjobcentre6686
      @theoddjobcentre6686 3 месяца назад +2

      ​@@LancashireLarksThere's a wheelchair friendly beach access from near Shearwater at primrose

    • @LancashireLarks
      @LancashireLarks  3 месяца назад

      @@theoddjobcentre6686 that’s good to know. Thanks 👍🏻

  • @colinjones7741
    @colinjones7741 2 месяца назад +1

    It's the prices at the holiday park that's a rip off.

  • @danielsellers8538
    @danielsellers8538 2 месяца назад +1

    The third item would be entrance and parking area

  • @faystalker9851
    @faystalker9851 2 месяца назад +1

    Sound rude you should complain.the manager the chips look revolting.

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      We did, but got no feedback. Hence the video 👍🏻

  • @ianc9545
    @ianc9545 2 месяца назад +1

    Those chips were cremated😮

  • @sandradowling4605
    @sandradowling4605 3 месяца назад +1

    omg that parking area is horrendous ..they need to sort that out

    • @LancashireLarks
      @LancashireLarks  3 месяца назад

      @@sandradowling4605 I doubt it will be added to their to do list 👀

  • @j.a4982
    @j.a4982 2 месяца назад +2

    We don't stop in caravan's anymore after we went into a caravan and we paid 390 pound just for a weekend and when we got to the site it was a basic caravan it also smelt of cigarettes and there was dog hair everywhere and when we went to bed I woke up scratching and found bed bug's on me. We left 3,00 in the morning that was called Eden caravan park in Norfolk 😮 Never Again.

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      My gawd! 😮 That’s so bad! Don’t blame you for leaving in the early hours.

  • @RobertSmith-cv1cu
    @RobertSmith-cv1cu 2 месяца назад

    I think we have to say, you get what you paid for, it is cheap after all. It is what it is.

    • @LancashireLarks
      @LancashireLarks  2 месяца назад +1

      I don’t mind paying cheap and having the very basic things. I can cope with the basic of basic. But what I can’t be doing with, is the lack of cleaning.

  • @wezz69
    @wezz69 3 месяца назад +2

    Id never book standard class, we always for prestiege

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +1

      @@wezz69 yeah, prestige is much better as we have done most. But cleanliness shouldn’t have to suffer over price.

    • @wezz69
      @wezz69 3 месяца назад +1

      @@LancashireLarks i was actually very surprised at how bad it was, it resembled the old pointins videos. We always book as near to the facilities as possible, meaning theyre all pristine and newer models. But the chips were the most shocking, they looked like lunch time chips rewarmed

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +1

      The chips were the last straw. Was time to leave 👍🏻

    • @Wayne-mp7pk
      @Wayne-mp7pk 2 месяца назад +1

      I would have thrown the chips back over that counter.terrible and over priced.filey is my go to for great food and service.

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      @Wayne-mp7pk 😂👍🏻

  • @maureenroberts8524
    @maureenroberts8524 2 месяца назад +1

    We went to a caravan we booked in Cornwall was a disgrace I went to reception and demanded our money back and got it I would not dare or want to advertise a caravan it was filthy curtains we dropping of. The carpet was very dirty, the pans for cooking in were all dinted , the man on reception said I’ll get the cleaners in my god it wants taking to the scrap yard I told him ,

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      @@maureenroberts8524 terrible isn’t it how they think we as customers would be happy to accept their inadequate cleaning standards. Glad you got your money back 👌

  • @Wayne-mp7pk
    @Wayne-mp7pk 2 месяца назад +2

    Go to reighton sands.much better.

  • @DotHuxley
    @DotHuxley 3 месяца назад +18

    People are so fussy these days they moan about everything be grateful some people can t afford a holiday

    • @LancashireLarks
      @LancashireLarks  3 месяца назад +11

      @user-fp5pt8yv2d yeah I appreciate that, but when you pay for something that you work for, a bit of cleanliness isn’t too much to ask.

    • @coffillj
      @coffillj 2 месяца назад +6

      Some people can’t afford holidays, true. However what’s that got to do with anything. It should have been clean, and fit for purpose ! Also who ever thought it a good idea to chuck cigarette butts outside like that, do not deserve any accommodation. Disgusting !

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      👍🏻

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      @@coffillj 👍🏻👌🙌🏼

    • @Ezz4672
      @Ezz4672 2 месяца назад +2

      @@LancashireLarks you went to enquire about an upgrade and the fobbed you off? Did you not ask why the attitude, I ask this because if you just walk out and say nowt the next person will get the same treatment Stand up for your rights take no jipp

  • @kathrolinson1179
    @kathrolinson1179 2 месяца назад +2

    mrs bucket

  • @michaelobrien9825
    @michaelobrien9825 2 месяца назад

    £200 FOR FOUR NIGHTS, THATS £50 A NIGHT TRY GETTING A HOTEL THAT SLEEPS AT LEAST SIX FOR THAT MONEY.

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      True, but this isn’t a hotel. It’s a holiday park that caters for families. Do you think it’s good practice not to clean the place up and leave fag dimps at the door to great you.

  • @Is_rose1234
    @Is_rose1234 2 месяца назад +5

    How can you both say it doesn't matter where you stay it's what you do when you're here to then complain about the caravan and ask for an upgrade? All you both done all video was moan. I get the feeling even if they done something to help you both you both would've still moaned.

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      We hope you enjoy your stay as much as we did in Part 2 👍🏻

  • @joycarroll568
    @joycarroll568 2 месяца назад +1

    Serious question, are you going to heaven or hell. Hope your answer is heaven. The only way to heaven is through Jesus, who shed his blood on the cross for you ( for our sins ) was buried and rose on the third day, for whosoever believed in him should not perish but have everlasting life. Love and God bless you and your family x

  • @SuperShucks
    @SuperShucks 2 месяца назад +2

    You book a dog friendly caravan and then complain about the smell and slight stain on the cushion? I agree chippie appears to have been rude but honestly seems like you booked cheapest there was just so you could complain.

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      @@SuperShucks in your opinion, that you are entitled too 👍🏻

  • @Wayne-mp7pk
    @Wayne-mp7pk 2 месяца назад

    Always go prestige.not that much more.

  • @jenniem930
    @jenniem930 2 месяца назад

    200 quid for a week seriously what did anyone expect

    • @LancashireLarks
      @LancashireLarks  2 месяца назад

      Maybe a clean would of been good

    • @jenniem930
      @jenniem930 2 месяца назад

      @@LancashireLarks I always clean the caravan from top to bottom when I get there. Bedrooms looked clean, and you had a pet friendly caravan which if I am not mistaken allow people to smoke.

  • @MartinWard-p1b
    @MartinWard-p1b Месяц назад +1

    What a horrible person.

  • @silolz0rz565
    @silolz0rz565 2 месяца назад

    Stopped watching after listening to “we bought basic, we got basic” - I get you’re complaining but this is common sense.
    Should be clean at least-this is where you complain immediately to the park manager and tell them to fix it whilst you go out.

  • @annieboulton5759
    @annieboulton5759 3 месяца назад +1

    Omg. Filthy hole lol. Sorry but, does cheap have to be filthy? Make no wonder it was a ghost town. Anyway. Thanks for even being bothered to review. At least others have been warned. Enjoy Yorkshire guys xxx

  • @factoryfactory7142
    @factoryfactory7142 2 месяца назад +1

    Hes a sound geezer him but i wouldnt like to come home to her with a pound short in my wages!

  • @reddress2200
    @reddress2200 2 месяца назад +1

    Here we go again. Book a cheap place and moan. Boring.

  • @fairplaytoyou2041
    @fairplaytoyou2041 3 месяца назад +2

    most havens are dirty overpriced sites , haggerston last time i was there seen police on site 4 times visiting the traveller caravans , cleethorpes beech is like a rundown american trailer trash park . they are misselling to the good public

  • @RaymondEccles-q5x
    @RaymondEccles-q5x 2 месяца назад

    Very poor video

  • @terry-wc9sw
    @terry-wc9sw 2 месяца назад +1

    not all places are for disabled people,for obvious reasons ,ie places of natural beauty ,and besides ,this beach is private and not part of haven site ,you cannot make everything disabled access ,it would not be feasable for a start ,most wheelchairs etc can get down but coming back up would be almost impossible especially for the pusher ,even mobility scooters would struggle .and you would have a flat battery in no time ,heavens sake stop moaning and groaning about everything .