I’m taking on a new position as FOH manager in a couple weeks at a casual diner that I’ve served at for 17 years. This idea of systems is such a great idea and is something I plan on fully utilizing. Thank you for the great idea. It really helps me to have a specific goal on how I’m going to go forward.
Been in this business for over 20 years. Going on an interview today for a new management role; and you’re videos are so helpful! Reminded me of some things I haven’t thought about plus learned some new tips & tricks! Thanks man!
hey hope your doing well ... I am a graphic designer and I do a lot of branding, packaging and other designs that are necessary for every business ... If you are interested in us working together or having questions about my services I can leave you my contacts here.
Good afternoon Boss, I am been following you since 2years so here I came to Thank you. And at the same time to ask you what are the Point as an manger need to be focus? Please advice me!
Yes, yes, yes! I'd be happy to speak with you sometime on this subject. It's something that a lot of organizational psychologists, like myself, know a great deal about.
I have been doing my job cooking longer than my boss and she is constantly managing me and telling me how to do things and how to cook. Like let me do my job i have been doing it long enough fir over 10 years
correct me if i'm wrong but all the checklists, systems, etc are relevant only to prior or after the let's say "service" of the restaurant, if we consider the service time where the waiters are going to serve people, and then they don't do the job right, what do you do? there is a big amount of actions to do in a service and let's say a few waiters disparage those actions, then there must be management, and you're right, as many times as i try to tell them that they did something wrong they don't get it.
For sure and that's where training comes in. Ryan uses a 5 step process for all his training. Watch these and see if they help: therestaurantboss.com/5-step-restaurant-employee-training-model/ therestaurantboss.com/train-restaurant-employees-maximum-productivity/ therestaurantboss.com/hire-train-better-restaurant-staff/ -Dawn, Team TRB
Hello Ryan. Could you do a video about how to disagree respectfully with your supervisor? I work fast food and some of the shift leads are young and inexperienced. How do i correct them without "stepping on toes"?
Not that I'm aware of. When we're talking to clients about job descriptions and responsibilities, it can be different for every restaurant. What one needs from a general manager might not be needed in another. If you have some specific questions or challenges, I'd love to hear them and I can try to get the answers in an upcoming video for you. support@therestaurantboss.com -Dawn, Team TRB
I was once at a restaurant where the manager was kind of rude. Or actually, it was the den at my university. I threw a sandwich basket in the garbage, and the manager told me it wasn't disposable and took it out, explaining why it needed to be on the food conveyor belt. After I apologized, she said, "It's okay. Just don't let it happen again." Sure, it wasn't *exactly* a strict tone *...per se...* but I still thought that was kind of a rude way to reply to my apology. It was an honest mistake and obviously I understood right from wrong in that moment. She could've simply left it at "It's okay" and assumed I would never make that mistake again.
That isn't being rude, it's being direct, some managers can be short spoken and don't really mean it as rude. If you think that's rude you haven't worked in the food industry long enough to know how rude some can be. Now if they screamed it at you I can see that, that would be different.
Can you tell me a little more about the specific problems you're running into? If we don't have something on it yet, we'd be happy to do a video on it! -Dawn, Team TRB
Thanks so much! Congrats on the new restaurant :) 1. Grab our free toolkit if you haven't done that yet: www.therestaurantboss.com/toolkit 2. All coaching starts with a strategy call to help you work through what's happening right now. No matter what, you'll walk away with a solid plan: www.therestaurantboss.com/coaching -Dawn, Team TRB
Hey Ryan, I have a question for pricing of food. Usually, we have different prices for takeaways and dine-in food. I am thinking to make the same price as I had quite a few issues in the past with that sort of pricing. Would it be wise to do that or not? What's your suggestion on this?
We are suggesting that you increase pricing for online platforms from 10% - 25% depending on the item, demand, delivery charges etc. It is absolutely becoming acceptable and a non-issue for most consumers to pay more online.
hey hope your doing well ... I am a graphic designer and I do a lot of branding, packaging and other designs that are necessary for every business ... If you are interested in us working together or having questions about my services I can leave you my contacts here.
"To obtain financial freedom, one must be either a business owner, an investor, or both, generating passive income, particularly on a monthly basis." - Robert Kiyosaki. I wasnt financial free until my 40’s and I’m still in my 40’s, bought my second house already,got a new business my wife is managing, earn on a monthly through passive income and got 4 out of 5 goals, just hope it encourages someone that it doesn’t matter if you don’t have any of them right now, you can start TODAY regardless your age INVEST and change your future! Investing is a grand choice I made.
I understand the fact that tomorrow isn't promised to anyone, but investing today is a hard thing to do for me now because I have no idea of how and where to invest in.I would be happy if you could advise me based on how you went about yours, as I am ready to go the passive income path.?
uunderstanding the intricacies of investing is crucial. That's why it's important to have a reliable support system, such as a financial consultant, who can guide you, especially when it comes to selecting assets. Personally, I work with Regina Louise Collaro, an investment advisor who collaborates with a licensed wealth management firm. I must say that my financial journey has been exceptional under her guidance. Regina is widely recognized for her excellent services, so you may already be familiar with her. Thanks to her expertise, I have achieved financial stability and now earn a consistent monthly income through her passive income strategy.
That’s great lawrence , your investment advisor must be really good,I have seen testimonies of people using the help of investment advisors in making them more financial stable. Do you mind sharing more info on this person?..
She is easy to find , make a quick research of her on the internet with her name Regina Louise Collaro and leave her a message. I believe sh works with anyone independent of their location...
I searched for the name and found her website, where I saw her qualifications and testimonials that looked impressive, with many positive reviews. I reached out to her to discuss my financial goals. Thank you for pointing me in the right direction
I guess I need a fu3king therapist then. Thank you, Restaurant Boss! I did get something out of this, but I'm quite scared. It's difficult to incite change in a lax system. I'm still in the weeds with everyone too, so at least they see my pain! lol...kinda...
I like this. Just swapping the words "manager" and "developer". Hello my name is Bria and i am your manager 😑😡 Hello my name is Bria and i am your developer 🤔😊
SYSTEMATICALLY, It is an awesome ✨ presentation. You gave a marvelous idea in the video. I believe It has a hidden secret to your success. $ System % Freedom & Scale I liked the way you taught 🏫. Thank you. Rds, Zaheer Abbas Dubai
What is your best tip for a new manager?
Stand back for 2 weeks and let everyone reveal themselves to you. Talk is cheap. Deeds tell the story. Be quiet and observe.
Tough on standards, not on people. Big difference!
be assertive and respectful.
delegate, do not drown
Use bullet points before making a video. Cuts 25-50 percent of the deadspace from your video.
I’m taking on a new position as FOH manager in a couple weeks at a casual diner that I’ve served at for 17 years. This idea of systems is such a great idea and is something I plan on fully utilizing. Thank you for the great idea. It really helps me to have a specific goal on how I’m going to go forward.
Wow... This is exactly what I have thought. I needed to hear this today! Thanks!
You are so welcome!
Currently taking a "manager essentials" course on Harvard and you basically resumed the whole curse in one video. Nice job!!
Ryan is the king of simplified explanations and giving you what you need!
-Dawn, Team TRB
I am moving to the assistant manager position which is quite an important achievement for me ! I am very happy I found your videos, thank you😊
We're glad you found us too! Congratulations on the new position!
-Dawn, Team TRB
thanks for the great message that i have received from you , because i am starting my own restaurant.
Been in this business for over 20 years. Going on an interview today for a new management role; and you’re videos are so helpful! Reminded me of some things I haven’t thought about plus learned some new tips & tricks! Thanks man!
So awesome Kim. How did the interview go?
Dawn - Team TRB
I have learned something thank you so much
EPIIIIIIIIIC. this content is incredible! instant sub!
Thanks for the video! I'm from Brazil, and this video helped me.
You are speaking the truth
thank you so much for your perspective .. agree 💯
hey hope your doing well ... I am a graphic designer and I do a lot of branding, packaging and other designs that are necessary for every business ... If you are interested in us working together or having questions about my services I can leave you my contacts here.
Amazing as always!!!
Wow - thank you!
Absolutely spot on
Well done, please keep uploading more n more video about Restaurant Management
I have 2 more coming in February! Be sure to subscribe so you get notified when they launch.
Good afternoon Boss,
I am been following you since 2years so here I came to Thank you. And at the same time to ask you what are the Point as an manger need to be focus?
Please advice me!
Yes, yes, yes! I'd be happy to speak with you sometime on this subject. It's something that a lot of organizational psychologists, like myself, know a great deal about.
Thanks boss I like every video content great going thanks so much 💕✌🏻🙏🏻
Glad you enjoy it! Thanks for watching! -Dawn, Team TRB
I love your voice and way of speaking ❤
Ryan always tells it like it is!
-Dawn, Team TRB
Ryan this is Fahim I have already subscribed to you from all my other emails and I am again subscribing from this email too coz it's worth it man. 👍
Good shit boss 🔥
I just got promoted today so this helps
That's amazing - congratulations!!
Dawn - Team TRB
Thank-you for the tips.. keep goin...🤝🤝🙌🙌
You're so welcome Mohemad! Be sure to grab free access to our Toolkit! www.therestaurantboss.com/toolkit -Dawn, Team TRB
Thank you for sharing boss
Thank you so mush Ryan the boss
Watching from nigeria
Nigeria .. wow! Welcome and thank you!
-Dawn, Team TRB
Thank you sir
Thankyou
You’re welcome 😊
I have been doing my job cooking longer than my boss and she is constantly managing me and telling me how to do things and how to cook. Like let me do my job i have been doing it long enough fir over 10 years
correct me if i'm wrong but all the checklists, systems, etc are relevant only to prior or after the let's say "service" of the restaurant, if we consider the service time where the waiters are going to serve people, and then they don't do the job right, what do you do? there is a big amount of actions to do in a service and let's say a few waiters disparage those actions, then there must be management, and you're right, as many times as i try to tell them that they did something wrong they don't get it.
For sure and that's where training comes in. Ryan uses a 5 step process for all his training.
Watch these and see if they help:
therestaurantboss.com/5-step-restaurant-employee-training-model/
therestaurantboss.com/train-restaurant-employees-maximum-productivity/
therestaurantboss.com/hire-train-better-restaurant-staff/
-Dawn, Team TRB
Hello Ryan.
Could you do a video about how to disagree respectfully with your supervisor? I work fast food and some of the shift leads are young and inexperienced. How do i correct them without "stepping on toes"?
Great suggestion! I will add that to my idea list!
Be a badass lead by example make changes on your own without being judgy and pushy. Then ask politely for any thing you need to help the team.
Very good presentation as usual, thank you for the information
Thanks for watching!
Can you do a video on how to motivate staff when its quiet in a restaurant
Great idea! I'll add it to our list of ideas!
-Dawn, Team TRB
Is there a book that teaches you how to be the general manager of a restaurant? As in what you do on a daily basis and with clear examples.
Not that I'm aware of. When we're talking to clients about job descriptions and responsibilities, it can be different for every restaurant. What one needs from a general manager might not be needed in another.
If you have some specific questions or challenges, I'd love to hear them and I can try to get the answers in an upcoming video for you. support@therestaurantboss.com
-Dawn, Team TRB
Hello Ryan,
I bought the book.
Where do I get that hat??
We had those made for Ryan but never put them into production. Maybe we can change that!
-Dawn, Team TRB
Nice video
I was once at a restaurant where the manager was kind of rude. Or actually, it was the den at my university. I threw a sandwich basket in the garbage, and the manager told me it wasn't disposable and took it out, explaining why it needed to be on the food conveyor belt. After I apologized, she said, "It's okay. Just don't let it happen again." Sure, it wasn't *exactly* a strict tone *...per se...* but I still thought that was kind of a rude way to reply to my apology. It was an honest mistake and obviously I understood right from wrong in that moment. She could've simply left it at "It's okay" and assumed I would never make that mistake again.
That isn't being rude, it's being direct, some managers can be short spoken and don't really mean it as rude. If you think that's rude you haven't worked in the food industry long enough to know how rude some can be. Now if they screamed it at you I can see that, that would be different.
What if you have 2 managers and an owner with 3 different systems
Can you tell me a little more about the specific problems you're running into? If we don't have something on it yet, we'd be happy to do a video on it!
-Dawn, Team TRB
Manage systems, not people
Yes, yes, yes!!! I am going to take it one step further... Manage systems, *develop* people
@@Therestaurantboss100% you gotta grow your staff! Everyone, including management, should be learning and developing themselves.
Do we need systems for systems?
Only if you're lucky :)
Dawn - Team TRB
Hello sir
I love your videos
I am opening a restaurant.
How can i get one on one coaching from you please sir?
I am from kenya
Thanks so much! Congrats on the new restaurant :)
1. Grab our free toolkit if you haven't done that yet: www.therestaurantboss.com/toolkit
2. All coaching starts with a strategy call to help you work through what's happening right now. No matter what, you'll walk away with a solid plan: www.therestaurantboss.com/coaching
-Dawn, Team TRB
Hey Ryan, I have a question for pricing of food. Usually, we have different prices for takeaways and dine-in food. I am thinking to make the same price as I had quite a few issues in the past with that sort of pricing. Would it be wise to do that or not? What's your suggestion on this?
We are suggesting that you increase pricing for online platforms from 10% - 25% depending on the item, demand, delivery charges etc. It is absolutely becoming acceptable and a non-issue for most consumers to pay more online.
hey hope your doing well ... I am a graphic designer and I do a lot of branding, packaging and other designs that are necessary for every business ... If you are interested in us working together or having questions about my services I can leave you my contacts here.
How can I get you to be my coach?
Ryan opens his calendar to a few strategy sessions each week. That's step 1! More here: www.therestaurantboss.com/coaching
-Dawn, Team TRB
Hey I'm interested in coaching!
Drop me an email Denise and I'll see if we can find you a slot:
support at therestaurantboss . com
Dawn - Team TRB
"To obtain financial freedom, one must be either a business owner, an investor, or both, generating passive income, particularly on a monthly basis." - Robert Kiyosaki. I wasnt financial free until my 40’s and I’m still in my 40’s, bought my second house already,got a new business my wife is managing, earn on a monthly through passive income and got 4 out of 5 goals, just hope it encourages someone that it doesn’t matter if you don’t have any of them right now, you can start TODAY regardless your age INVEST and change your future! Investing is a grand choice I made.
I understand the fact that tomorrow isn't promised to anyone, but investing today is a hard thing to do for me now because I have no idea of how and where to invest in.I would be happy if you could advise me based on how you went about yours, as I am ready to go the passive income path.?
uunderstanding the intricacies of investing is crucial. That's why it's important to have a reliable support system, such as a financial consultant, who can guide you, especially when it comes to selecting assets. Personally, I work with Regina Louise Collaro, an investment advisor who collaborates with a licensed wealth management firm. I must say that my financial journey has been exceptional under her guidance. Regina is widely recognized for her excellent services, so you may already be familiar with her. Thanks to her expertise, I have achieved financial stability and now earn a consistent monthly income through her passive income strategy.
That’s great lawrence , your investment advisor must be really good,I have seen testimonies of people using the help of investment advisors in making them more financial stable. Do you mind sharing more info on this person?..
She is easy to find , make a quick research of her on the internet with her name Regina Louise Collaro and leave her a message. I believe sh works with anyone independent of their location...
I searched for the name and found her website, where I saw her qualifications and testimonials that looked impressive, with many positive reviews. I reached out to her to discuss my financial goals. Thank you for pointing me in the right direction
LOL that one thing goes for any industry.
I guess I need a fu3king therapist then.
Thank you, Restaurant Boss! I did get something out of this, but I'm quite scared.
It's difficult to incite change in a lax system.
I'm still in the weeds with everyone too, so at least they see my pain! lol...kinda...
what I learned: People can't be managed
I lorn be a manager I’m manager same page me be team
I like this. Just swapping the words "manager" and "developer".
Hello my name is Bria and i am your manager 😑😡
Hello my name is Bria and i am your developer 🤔😊
SYSTEMATICALLY, It is an awesome ✨ presentation.
You gave a marvelous idea in the video. I believe It has a hidden secret to your success.
$ System
% Freedom
& Scale
I liked the way you taught 🏫. Thank you.
Rds,
Zaheer Abbas
Dubai
Thanks so much Zaheer!! Glad it was helpful to you.
-Dawn, Team TRB
Obviously you are not successful at all otherwise what are you doing here
10minutes wasted