This is a great Video. Problem is remembering where each plug belongs to when fixing it back. Have same issues for a 2014 RX 350 just bought in Nigeria. Will put this video to use.
I sent my amplifier to OEM Auto Audio Inc. out of Manlius, NY. They fixed it in a day and it's been working perfectly. This video would have come in handy with the removal process!
Hello Jason. Thank you so much for such a detailed and very informative video. Now, my Rx 350 2013 sound just went off this morning. I have been doing my research and it appears like this is a common issue. My questions are, if this is an amplifier problem: Question 1: Where is it located on a rx 350 2013? Question 2: How much am I looking to spend to buy one [Part not labor]? Question 3: Do you have any recommendations for the part shop?
Thanks for the compliment. If you are getting static you would have to be more specific as it could be an antenna issue. It would not be an amplifier going out because you still have sound. However, you can also sometimes get what is referred to engine noise with an aftermarket amplifier but not typically a factory installed one. Hope this helps
@@jasonateam The sound is a loud thud, like : "pugghhghghgggghhgh" the radio suddenly stopped playing and it was a loud base--like-sound. Will check the antenna. Otherwise I will take it in to get diagnosed as you suggested. If I do happen to need an amplifier, do you have one? where are you located? I am in Mid-City Los Angeles, CA.
Hello, thank you for the video, it was very helpful. I ran into this problem over the last week. You referenced your web site, but I am not finding the link?
The 2015 RX is located in a different spot then we have on this video. Please let me know what radio you have and I will see if we can locate one for you. Thanks
Hey Jason: Thanks for the Great Video, well done informative and well illustrated. Just starting to deep dive my issue. No sound AM/FM only... Everything else working. It is a 2017 RX 350 with Mark Levinson package. Issue is..... not sure if it's a glitchy AMP or the Electronics are blown. Any thoughts? If proves to be AMP I would like to use your services for replacement... just not sure what is wrong yet. Thanks for any help or feedback. On/OFF button reboot solves issue 2 out of 5 attempts.... Problem occurs after car restart. Thanks again. Pete
Pete, thanks for watching. Couple things I would recommend checking is your antenna both on the vehicle and also the actual antenna cable into the back of the radio. I would also check to see if your vehicle might have an update you can perform. If all of that is good it more than likely would be the amplifier. You can always pay the dealership a diagnostic fee to tell you exactly what is wrong and then see if it is something you would be comfortable repairing yourself to save you money. That way you don't have to guess. Hope this helps. Thanks
Jason..... Please help.. my Lexus RC 350 F Sport does not have any sound from radio or CD player. Took it to the Lexus dealer (they checked the car out) and they said it is the Amplifier. I need one. Could you recommend a refurbished one preferably (maybe a new one, if not too pricey) and let me know where I can purchase it from you. How soon and prices is what I need right now. Your You Tube video was so helpful in recognizing the problem. Look forward to hearing from you. Thank you so much.
Where can i purchase mine for my lexus rc200 2016? 🥺But my radio turns on and then off, then On again !! I am confused 😮 Should it be the amplifier or its a typical symptom? I live the CA, Bay area Any suggestions anyone?
Jason 2020 RX350. I changed the battery and everything went crazy. About a week later things started to work again. The radio loses sound from time to time. It comes back on but may be an hour or two weeks. Any idea
Hi Jason. 2010 RX 350 which the battery was drained one time when running cell phone and electronics on the 12V battery receptacle , requiring a jump to restart. Afterwards, when I restart I hear an audio “clunk” but no sound. Tried disconnecting battery to “reset” but did not work. No signs of inadequate battery at 5 yrs old, but car starts right up every time etc.Everything else works. Any ideas? Did I kerchunk it with the jump?Thanks.
@@owensmith3085 Hey, hope you’re good? I’ve got a similar issue on my 2017. The Lexus logo is displayed and then it just goes blank. How did it go with the dealership?
I have a 05 Rx 330 original. With navigation screen says Lexus and goes off. I'll try the SOS optio tomorroe but. I got the starter replaced and it has not worked at since. Before it would come on and off.😮 can't live without my music
Hey Gary, I am sorry we don't carry the replacement parts for the amplifiers. At one point I thought we were going to stock these but we don't carry them. I recommend checking for preowned replacements and once you remove yours, you will get the exact part number or you can call a Lexus dealership to get your exact part replacement number and do your search! Hope this helps. Thanks!
Hello Can you help me? I have a problem with my Lexus RX350 2020 I can't call my phone in the car. A message appears (no microphone) Do you know what the problem is?
My alternator went out on my 10 rx350 and after changing it out my horn and mouse no longer works. I checked all the fuses but still there’s no sound. Any idea wat the problem is
@@jasonateam yea I was mistaken. It does sound like the sos speaker was coming from a cheaper speaker tucked away somewhere. I’m assuming with its own power source for emergency purposes.
Question where do I get a replacement of the amplifier? Mine it’s the RX350 2020 Mark Levinson Executive Package Fucking thing never work I asked Lexus dealerships I guess they all knew about it Bacăuse they just ignored me and give me The ultimate warning if I notified or make any alterations on it the warranty will be nullified … but that thing sounds worst the. A Kia or any affordable brand out there
Could be an issue with your bluetooth audio where you need to check your phone and make sure it is checked for audio as well as phone or the input on the radio itself. For FM only thing I can think of is possibly an antenna issue.
This is a great Video. Problem is remembering where each plug belongs to when fixing it back. Have same issues for a 2014 RX 350 just bought in Nigeria. Will put this video to use.
I sent my amplifier to OEM Auto Audio Inc. out of Manlius, NY. They fixed it in a day and it's been working perfectly. This video would have come in handy with the removal process!
Sounds great!
How much did it cost you to get this repaired.
Where I live in upstate and mine is out I guess, idk
how did you know it was the amplifier that was causing the problem
Thank you for this video! My volume control suddenly stopped working one day ago and this helped me understand the problem ckearly.❤
You are very welcome! Glad it helped!
Is it the same as the 2017 RX350 F-Sport (Mark Levinson audio)? Also, what is the part number of the amplifier? Thanks for the great video.
Mine is a RX300 , 2003. Hope it is the same. Thanks for your video, it was great.
Hey Stephen, Did this video help you? I have a 2005. Thanks
Just wondering if this same video would apply for my 2015 Rx 350 ...great video
Well the amplifier would be located potentially in a different location but more than like that will be the culprit
Thanks in advance video was great, where can I send my amp to repair or buy a refurbish one I removed my amp from my 2015 Lexus RX350.
Please any help
From
Canada 🇨🇦 Vancouver area will be great
I loved Lexus I got the car brand new but the audio system it’s just bad
Hello Jason. Thank you so much for such a detailed and very informative video.
Now, my Rx 350 2013 sound just went off this morning. I have been doing my research and it appears like this is a common issue. My questions are, if this is an amplifier problem:
Question 1: Where is it located on a rx 350 2013?
Question 2: How much am I looking to spend to buy one [Part not labor]?
Question 3: Do you have any recommendations for the part shop?
Thanks for watching. I will get back to you on all those answers. I just need to verify first
Hello Jason, Great video. I have a 2005 and I just get static. Will your video help me with the 2005. I ask because you mentioned 2016 or newer.
Thanks for the compliment. If you are getting static you would have to be more specific as it could be an antenna issue. It would not be an amplifier going out because you still have sound. However, you can also sometimes get what is referred to engine noise with an aftermarket amplifier but not typically a factory installed one. Hope this helps
@@jasonateam The sound is a loud thud, like : "pugghhghghgggghhgh" the radio suddenly stopped playing and it was a loud base--like-sound. Will check the antenna. Otherwise I will take it in to get diagnosed as you suggested. If I do happen to need an amplifier, do you have one? where are you located? I am in Mid-City Los Angeles, CA.
Hello, thank you for the video, it was very helpful. I ran into this problem over the last week. You referenced your web site, but I am not finding the link?
Jason, great video. I have a 2015 RX 350. I want to purchase a refurbished amplifier. Help...
The 2015 RX is located in a different spot then we have on this video. Please let me know what radio you have and I will see if we can locate one for you. Thanks
Hey Jason: Thanks for the Great Video, well done informative and well illustrated. Just starting to deep dive my issue. No sound AM/FM only... Everything else working. It is a 2017 RX 350 with Mark Levinson package. Issue is..... not sure if it's a glitchy AMP or the Electronics are blown. Any thoughts? If proves to be AMP I would like to use your services for replacement... just not sure what is wrong yet. Thanks for any help or feedback. On/OFF button reboot solves issue 2 out of 5 attempts.... Problem occurs after car restart. Thanks again. Pete
Pete, thanks for watching. Couple things I would recommend checking is your antenna both on the vehicle and also the actual antenna cable into the back of the radio. I would also check to see if your vehicle might have an update you can perform. If all of that is good it more than likely would be the amplifier. You can always pay the dealership a diagnostic fee to tell you exactly what is wrong and then see if it is something you would be comfortable repairing yourself to save you money. That way you don't have to guess. Hope this helps. Thanks
what is the on/off reboot ?
Jason..... Please help.. my Lexus RC 350 F Sport does not have any sound from radio or CD player. Took it to the Lexus dealer (they checked the car out) and they said it is the Amplifier. I need one. Could you recommend a refurbished one preferably (maybe a new one, if not too pricey) and let me know where I can purchase it from you. How soon and prices is what I need right now. Your You Tube video was so helpful in recognizing the problem. Look forward to hearing from you. Thank you so much.
Hey Faye, please tell me the year and I will check it out for you
@@jasonateam 2015 RC F
Where can i purchase mine for my lexus rc200 2016? 🥺But my radio turns on and then off, then On again !! I am confused 😮 Should it be the amplifier or its a typical symptom? I live the CA, Bay area Any suggestions anyone?
Jason 2020 RX350. I changed the battery and everything went crazy. About a week later things started to work again. The radio loses sound from time to time. It comes back on but may be an hour or two weeks. Any idea
It is probably your amplifier starting to go out just taking its time or perhaps a lose connection somewhere
Hi Jason. 2010 RX 350 which the battery was drained one time when running cell phone and electronics on the 12V battery receptacle , requiring a jump to restart. Afterwards, when I restart I hear an audio “clunk” but no sound. Tried disconnecting battery to “reset” but did not work. No signs of inadequate battery at 5 yrs old, but car starts right up every time etc.Everything else works. Any ideas? Did I kerchunk it with the jump?Thanks.
I would check your fuse. More than likely that could be it. It is rare to mess something up with a jump although it is still possible.
Jason. My 2016 lexus Rx screen just stop working black screen do i need to change the amp to fix the problem
I would look at doing an update first. If you can't do the update the amp won't fix that problem
thank jason i will take it to the dealer
@@owensmith3085 Hey, hope you’re good? I’ve got a similar issue on my 2017. The Lexus logo is displayed and then it just goes blank. How did it go with the dealership?
Mine is doing all of the above. But I am so rough handed I'm scared to death to touch anything.
I have a 05 Rx 330 original. With navigation screen says Lexus and goes off. I'll try the SOS optio tomorroe but. I got the starter replaced and it has not worked at since. Before it would come on and off.😮 can't live without my music
Can I bypass this with a Rockford 4 channel Amp?
Thx bro 😎
How do I contact you for a replacement.
Hey Gary, I am sorry we don't carry the replacement parts for the amplifiers. At one point I thought we were going to stock these but we don't carry them. I recommend checking for preowned replacements and once you remove yours, you will get the exact part number or you can call a Lexus dealership to get your exact part replacement number and do your search! Hope this helps. Thanks!
I don’t have sound on my phone or iPad when plugged into the usb. Can you help?
Could be the setting on your ipad or phone or also on the vehicle
Hello
Can you help me?
I have a problem with my Lexus RX350 2020
I can't call my phone in the car.
A message appears (no microphone)
Do you know what the problem is?
I disconnected the battery for more than an hour but to no avail
My alternator went out on my 10 rx350 and after changing it out my horn and mouse no longer works. I checked all the fuses but still there’s no sound. Any idea wat the problem is
That does sound like a fuse. If not you may need to replace both of them. The mouse is not that hard to swap
Where are you located?
Louisiana
I have a problem with the display not working, but the rear camera works, the display is black, what's the problem?
You may have turned off the screen as it is an option. Other than that I don't know
Anyone know how to fix "wiper system malfunction" wipers only work in fasted speed, not auto or intermittent. Tried new relay.
I haven't heard of this issue before. I will have see if I can find it anything on it
@@jasonateam thank you
My speakers work when I press the sos button but could it still be the amp for me?
never heard of that. I believe the sos speaker is different.
@@jasonateam yea I was mistaken. It does sound like the sos speaker was coming from a cheaper speaker tucked away somewhere. I’m assuming with its own power source for emergency purposes.
Question where do I get a replacement of the amplifier?
Mine it’s the RX350 2020 Mark Levinson
Executive Package Fucking thing never work
I asked Lexus dealerships
I guess they all knew about it
Bacăuse they just ignored me and give me
The ultimate warning if I notified or make any alterations on it the warranty will be nullified … but that thing sounds worst the. A Kia or any affordable brand out there
You can purchase new from the dealer or try to find a refurbished one out there
thanks but I've got a 2007 RX and the amp is in the trunk
My audio plays when I put in a CD, and take calls or make them. But I can't play any RUclips or listen to FM what's going on ?
Could be an issue with your bluetooth audio where you need to check your phone and make sure it is checked for audio as well as phone or the input on the radio itself. For FM only thing I can think of is possibly an antenna issue.
I cannot hear radio or any music . Cannot connect . No buttons for music work . All other electrical work . Could it be a radio fuse
@@verinicaking1107 i think so
@@verinicaking1107 probably need to try a software update
@@martin.asare33 are you switching inputs?
What's your web address. I have a 2015 nx200t sound went out .
Hello Jason
I'm
Your comment didn't come all the way through. If you have a question just let me know. Thanks