I just got a Kong 70 cooler. I purchased it in the mail. Opening it I noticed a big gap in the seal on the lid. It's at least 3/16". When it is closed and I push down on the lid I can hear the air whoosh out. If I press and release quickly it sounds like it's breathing. Air moves in and out extremely easy. Not a very good seal at all. As a matter of fact if I would have physically seen it in the store I would have not bought it. Are all of the so called super coolers like that?
707SonomaComa You should call Kong and they should remedy your issue quickly. All my Kong’s are sealing, I have not personally experienced that problem.
Do my update with Kong Coolers was excellent!
I called, actually spoke to someone and they sent a replacement right away. Customer service is awesome!
Could you possibly do a size comparison with the Kong 70 and the Kong 50 trying to decide how much physically bigger the Kong 70 is?
I just got a Kong 70 cooler. I purchased it in the mail. Opening it I noticed a big gap in the seal on the lid. It's at least 3/16". When it is closed and I push down on the lid I can hear the air whoosh out. If I press and release quickly it sounds like it's breathing. Air moves in and out extremely easy. Not a very good seal at all. As a matter of fact if I would have physically seen it in the store I would have not bought it.
Are all of the so called super coolers like that?
707SonomaComa
You should call Kong and they should remedy your issue quickly. All my Kong’s are sealing, I have not personally experienced that problem.