Hi, I am one of the founders of NewAge. NewAge is also a Toronto based company. Sorry for the experience you had with us. Not sure you're aware, but the owners of NewAge founded Garage Living. We are fully aware of the service level necessary to win business, and unfortunately, at times we don't live upto that promise. Your feedback is well taken, and an opportunity for improvement. Apologize for some of the delivery issues, and happy to address any concerns you have directly.
I'm aware. My issue is your company wouldn't hear me every time I tried when I was having issues, far too late now. This was truly as nice and fair as I could be about my experience. Want to make improvements? Do them going forward. Garage Living did everything and more with professionalism at every step. Good luck.
Looking at the shelving in the video, it seems almost exact to the NewAge pro line except maybe the lack of locks. It's like buying wire shelving. I've bought the store brand from Costco, Amazon, Wayfair and it's the same exact Chinese-made product with different packaging and\or branding.
@BryanPeretto I can promise you there's a significant difference between the two products you mentioned. At the end of the day both companies products will hold stuff but the user experience and quality are vastly different.
If you don't mind me asking, what was the price difference between the two manufacturers? Also, did the Garage Living line include installation in the cost difference? I am currently evaluating New Age or Moduline, with Moduline being a big step up in quality and cost. based on your video, the fact that there is local franchise nearby, I may opt for garage living.
The price difference is hard to compare because of the difference in what I ordered but new age was 5000 and garage living was 11000 but with installation. The quality difference and the fact they're north American made is worth it. If you have an issue or need to make additions you can actually contact them. Worth the piece of mind. New age has its audience but not worth the inevitable hassle. If you speak to Ryan at Garage Living Ottawa and say you saw the Mainville ATV video he will help you out. Worth the phone call at least! Good luck.
Writing to you from Langley, BC. We purchased a garage full of Garage Living lockers and cabinets 2 weeks ago for an install in June. I was having second thoughts about spending $26K, however your video has put my mind at ease. So far, our purchase experience is very much like yours, with great customer service. Like the fact that you folks are from Ottawa and speak so highly of this Canadian company. I’m originally from Bryson PQ with siblings still in Renfrew and Ottawa. Thanks again for a great video.
I'm glad to hear your experience was the same as mine! I try to be as clear and transparent as possible and let people make up their minds. Garage Living is a top tier brand in my opinion. Thanks for watching!
Thanks for watching and Merry Christmas!
Hi, I am one of the founders of NewAge. NewAge is also a Toronto based company. Sorry for the experience you had with us. Not sure you're aware, but the owners of NewAge founded Garage Living. We are fully aware of the service level necessary to win business, and unfortunately, at times we don't live upto that promise. Your feedback is well taken, and an opportunity for improvement. Apologize for some of the delivery issues, and happy to address any concerns you have directly.
I'm aware. My issue is your company wouldn't hear me every time I tried when I was having issues, far too late now. This was truly as nice and fair as I could be about my experience. Want to make improvements? Do them going forward. Garage Living did everything and more with professionalism at every step. Good luck.
Looking at the shelving in the video, it seems almost exact to the NewAge pro line except maybe the lack of locks.
It's like buying wire shelving. I've bought the store brand from Costco, Amazon, Wayfair and it's the same exact Chinese-made product with different packaging and\or branding.
@BryanPeretto I can promise you there's a significant difference between the two products you mentioned. At the end of the day both companies products will hold stuff but the user experience and quality are vastly different.
If you don't mind me asking, what was the price difference between the two manufacturers? Also, did the Garage Living line include installation in the cost difference? I am currently evaluating New Age or Moduline, with Moduline being a big step up in quality and cost. based on your video, the fact that there is local franchise nearby, I may opt for garage living.
The price difference is hard to compare because of the difference in what I ordered but new age was 5000 and garage living was 11000 but with installation. The quality difference and the fact they're north American made is worth it. If you have an issue or need to make additions you can actually contact them. Worth the piece of mind. New age has its audience but not worth the inevitable hassle.
If you speak to Ryan at Garage Living Ottawa and say you saw the Mainville ATV video he will help you out. Worth the phone call at least! Good luck.
I wish I could be half as organized as you! Sweet lookin garage Kyle, nice work!
Writing to you from Langley, BC. We purchased a garage full of Garage Living lockers and cabinets 2 weeks ago for an install in June. I was having second thoughts about spending $26K, however your video has put my mind at ease. So far, our purchase experience is very much like yours, with great customer service. Like the fact that you folks are from Ottawa and speak so highly of this Canadian company. I’m originally from Bryson PQ with siblings still in Renfrew and Ottawa. Thanks again for a great video.
I'm glad to hear your experience was the same as mine! I try to be as clear and transparent as possible and let people make up their minds. Garage Living is a top tier brand in my opinion. Thanks for watching!
Merry Christmas guys ! Thanks for another killer video !
Merry Christmas!
Look at that a Canadian who loves maple who woulda thunk it.. haha. Nice setup, thanks for the info....
That maple slab looks so good! Garage is coming together nicely 👌
I have a few other maple details that'll tie it all in nicely too!
Merry Christmas 🎅🤶 what a great shop, congrats, the hard work has paid off
Merry Christmas 🎅
Looks great bud
Great video!
I'm thinking diesel needs a puppy to raise. Teach her 23:44 all his good habits. Have a happy and safe holiday
Merry Christmas to the Mainville clan!!!
To you as well!
Your garage turn out awesome 🍻
Thank you! Few more details to hash out but we are getting there!
I appreciate this level of organization.
Oh just you wait, I've spent so much time since this video organizing!
@@MainvilleATV hahahaha you have a problem.... can I come sit in it??? Hahahaha
Looking good 👍
Thank you! Cheers!