How to Schedule Maintenance Reminders | Fleet Optimization

Users can easily prioritize the repairs for their vehicles based on active diagnostic faults using in-depth engine health information. By focusing on proactive vehicle maintenance, fleets can save on costly vehicle repairs by detecting issues early and preventing them from developing into larger problems. Through this video, learn how to schedule maintenance reminders for oil changes, tire rotations, and other automotive services. Optimize your fleet and quickly identify core problem areas and reduce your maintenance costs by focusing on predictive engine health.
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I am trying to set up the dynamic custom report for a customer. I thought we did it correctly but now 2 services are overdue and he never got an email. I think I completely misunderstood how to do it. I cant find any material (reading or video) to help me understand how to edit the report before I import it back in. Please help.