In business its called hook and razor, you sell a device ( the hook ) that only you can fix ( the razor ) apple is the prime example of this, hence proprietary hardware, even designed their own bolt pattern.. dirty dirty . But effective for generating revenue. In fact case its quite literally greed though it seems since they would make far more simply building boards and selling than dealing timecwith maintenance and repairs.
FM needs this big time! It’s almost like they don’t care....FM will need this kind of support in order to stay alive. It won’t be long, there will be competition and they will find themselves left behind.
Glad to hear about more PEV shops coming up. It’s intimidating opening up my OW, EUC, or even my electric scooter for servicing, especially the latter two that come from overseas, and love the idea of having more available practiced professionals from the community helping out when things go bad.
Good to know. I checked their site and there is a repair shop close to me in Vancouver, BC, Canada. Hopefully don't need any service for a while, but good to know the support is there when I do need it. :-)
Wow! Thanks to your video I learned that there is a Stoke Life Service shop in my city that could help in case I ever need servicing. That'll relieve some repair anxiety that will inevitably surface in the future. Cheers!
Jimmy, thank you for bringing more awareness to this truly great organization. The way we preserve and advance the sport of onewheeling (and other PEVs!) is by coming together as a community to offer what manufacturers either cannot do or refuse to do for it's loyal customers.
I find it kind of strange when a company chooses NOT to improve its products and to work AGAINST the growth of the community this company owes everything to. Thanks for this video, Jimmy!
So cool! I’m in Denver and a few days ago I was wondering what to do when my wheel needs service; hoping I didn’t have to send it out. I just got my answer. Awesome!
Classic sort of corporate move by FM. I hope they don't keep playing their cards so close to their chest. They have a great product but as sold it's incomplete and the maintenance plan is weak outside of warranty. We need people like MOB Shop.
Have been in mechanical trades my entire life, do NOT use an impact driver to remove anything made from or set into aluminum. Serious, id say hes done enough that he likely has the feel for it, but if you're doing it first time, use an Allen key.
@@freshlycharged people not wrench smart always torque the hell out of things, plus aluminum hex can become rounded easy if you ( othe forgotten tip included here ) don't USE THE CORRECT SIZE EXACTLLY, slightly small "good enough" and a impact is a rounded and hard to extract bolt ; always stoked to see your new vids Jimmy :)
Unfortunately my Onewheel +XR has a flat tire. It happened 2 weeks ago. On their page I have to buy the service, buy the tire, and pay the shipping both ways and send it to them. Can’t complain that’s business. Not being able to ride my XR is killing me. But, I also own a Pint. Now not being able to ride because of the snow and ice that hit Oregon last Wednesday sucks. It is all gone now but it has been raining ever since.
Change it yourself, plenty of online video.. plus you can try a different tire.. toss armadillo from craft and ride in there and you can literally stab your tire with nails all day and it won't leak.. that shits no joke. Wishing you happy trails.
Even if I was still in warranty, I'd opt for one of these shops. No chance for Future Motion to hold your board hostage because you changed the griptape.
We work with alot of ppl from Utah on their boards since it is cheap to ship sir. Email me mobshopjon@gmail.com and I can get you squared away. We sponsor chase passey the crazy guy jumping 11 stairs. Haha
Jimmy, here’s a Facebook post I did on our Jacksonville, Fl onewheel group. Ok, here’s a technical question and I think I can speculate as to Future Motion’s answer (I’m awaiting their response). “Are speed and distance as reported in the app computed by wheel revolutions?” The technical factoid here is that both would then be dependent on the tire diameter. For the xr, the stock vega tire is 11.5 inches. Going to an 11 or 10.5 size, for example, would measurably effect both calculated speed and distance. Note that, future motion, when replacing tires, will only replace with the same stock vega tire. Anything less than the stock size would result in recording a different speed, distance and pushback. For me, its a moot point since my speed is measured by my freakout preset at about 15 mph before I enter mental whiteout.
Future Motion responded to my inquiry regarding tire size change from anything other than stock Vega and they categorized that as a “modification to the board with unpredictable results”. So for the xr, for example, the app reported speed will actually be 1-2 mph greater than actual and pushback will occur 1-2 mph sooner than you would expect. Reported distance will also be greater than actual with a greater margin of error. This all assumes for the xr when swapping out for a smaller diameter from the 11.5”. No big deal for me but it does explain Future Motion’s reasoning for insistence that on the stock tire, when changing. I would think that that Future Motion could be more accommodating by putting a tire size setting in the app that would adjust for speed and distance.
My XR just died today. I've had my XR for 33 days. Water damage and it wasn't even raining hard. Just a drizzle. My board shut off. an hour later I after walking it home, I removed the bumpers and looked inside. There is NO water protection whatsoever. Never ride these boards on wet roads. I have 700 miles on it and I live in NYC. This board is so awesome and I used it every day. I cannot believe they break so easily.
@@freshlycharged parts are coming from the DIY ESK8 community. ESCs, Battery/BMS and other tech like advanced ride logging. All things that we have been working on for a long time.
with all the battery mods and customization going on with these boards FM needs to just accept all of it and support Mob Shop as well. Its litterally like having a mechanic around for a car just for EVs. I just modded my pint with a R3D X2R fender so far no issues and the range I can carve buttery smooth for is now more then double my pint stock range.
Hey Jimmy great video… I‘m a Onewheeler from Germany, but no maintance found in google maps on shown lifestoke side. But in your video i can see some. At least in europe. Are there any shops?!
@302 Onewheel thank you fore coming back to me. Well let say if you ride it full speed, doing carve on asphalt with portion of little up and down hill section not steep ? I am 170 ibs
@@paulh.327 10 km of fun if relatively flat, followed by reduced torque and uncertain range anxiety for another 2-4 k iirc. Hills, treaded tire, psi, rider weight, wind, surface heat effect this.. I ride an xr, have a buddy with a pint so im not dead on the numbers for pint im sure.
@@paulh.327 thats his pint.. I ride off road most of the time.. rocky mountains. I get 24km average depending.. you can also opt to hike IP a trail for more range.. if its steep its sometimes worth it.. I got 54 km one day between hiking and downhill regen. Now have 80km range though, $900 upgrade battery.. stock xr range is plenty though. You can get more with higher psi.. ftr It goes over everything, and can climb steep stuff.. the hiking thing was for if you really want to push range, there are tactics you learn. :) you can also upgrade the pint with a chi battery quart.. it gets stock xr range then.. xr is faster, has better custom profile options, and is tougher imo.. pint IS fun though.. but range anxiety kills me, I could not go to a pint from the xr... range anxiety would be horrid :)
Don't send your board to Future Motion even if you have warranty. They will make up reasons why your board aren't under warranty and hold it at ransom ($500) in my case for fixing the ferrit ring tugging out the led lights wire. 😉
Hey my board is only 3 months old, 920 miles, the ferrite ring is damaged I believe but I don't want to send it in and pay shipping both ways and be out of my board for up to 8 weeks. 3 hour drive to Chicago vs. 4-8 weeks without my board, what should I do?
Yo where's the white glove service? Dude he body slammed your board on the counter, screws dropping everywhere lol. Seriously, I'm dismayed to learn how Onewheel as a company treats its community (costumers and potential partners). I'm still under warranty and having some trepidation about my first tire change and service. Good to know there are post warranty service options out there. Thanks Jimmy.
FM needs to get away from the silicon valley mindset, its gonna be their downfall. I'm kinda considering a Pint, but FM hasn't released anything significant since then, kinda worried about them. I might just go with either the Funwheel or Floatwheel kits. or just go for an all terrain e-longboard instead of the OWs
Hi Jimmy, I recently brought my Pint out of from its winter slumber. On my ride I found the board dying, saying I was running out of Juice but the OW app showed I still had 48% battery left. I read on forums that this is from a battery cell imbalance and should charge the board for 48-72 hrs. Have you encountered anything like this?
@@freshlycharged Thanks! I did check the tire pressure and inflated to 20 PSI before the ride. Charging it now for 48 hrs and hope that will correct the issue. I appreciate the reply.
I cant believe onewheel is refusing to fix my board. I have a onewheel xr plus and its acting wierd, so I sent it to them, expecting to fix. but they say the serial number on the battery doesnt match the module....so they are refusing to service. AFTER I sent it in. this totally. sucks.
Future motions days are numbered. As we speak Chinese companies with way more dollars than little future motion will easily reversed engineer this product and wipe out them out in probably no less than 4 years. Remember FM has no technology or anything to really offer except they pieced together use cellphone tech (ARM) chips to make a cool new riding device. Not one piece of the tech is proprietary to them so they are shitting their pants and just gonna be acting weirder and weirder to their customers as they get fucked by inept work force and competitors
Why FM flex so hard, these people are literally helping keep them in business!
In business its called hook and razor, you sell a device ( the hook ) that only you can fix ( the razor ) apple is the prime example of this, hence proprietary hardware, even designed their own bolt pattern.. dirty dirty . But effective for generating revenue. In fact case its quite literally greed though it seems since they would make far more simply building boards and selling than dealing timecwith maintenance and repairs.
FM needs this big time! It’s almost like they don’t care....FM will need this kind of support in order to stay alive. It won’t be long, there will be competition and they will find themselves left behind.
It's like the auto repair industry and all the mom and pop auto repair shops.
Super happy to see how many onewheel repair shops there are now, keep spreading the stoke guys we appreciate the work that you do!!
See a need, fill a need.
If only there was more places in Canada!!
That is fantastic. Let’s keep building a little economy around PEVS. Great video!
Thanks! Glad you enjoyed it.
Glad to hear about more PEV shops coming up. It’s intimidating opening up my OW, EUC, or even my electric scooter for servicing, especially the latter two that come from overseas, and love the idea of having more available practiced professionals from the community helping out when things go bad.
I agree, it can be very intimidating!
Good to know. I checked their site and there is a repair shop close to me in Vancouver, BC, Canada. Hopefully don't need any service for a while, but good to know the support is there when I do need it. :-)
It's great to have a local repair option!
Wow! Thanks to your video I learned that there is a Stoke Life Service shop in my city that could help in case I ever need servicing. That'll relieve some repair anxiety that will inevitably surface in the future. Cheers!
That’s awesome what shop?
@@jonathanstock6210 The one in Montreal QC.
Jimmy, thank you for bringing more awareness to this truly great organization. The way we preserve and advance the sport of onewheeling (and other PEVs!) is by coming together as a community to offer what manufacturers either cannot do or refuse to do for it's loyal customers.
Well said!
I find it kind of strange when a company chooses NOT to improve its products and to work AGAINST the growth of the community this company owes everything to. Thanks for this video, Jimmy!
Thanks for the support!
So cool! I’m in Denver and a few days ago I was wondering what to do when my wheel needs service; hoping I didn’t have to send it out. I just got my answer. Awesome!
Hit up the website and schedule a call! Thanks!!
Any time!
Great video! Thanks for putting this out there. Nice work everyone involved
Thanks for the support!
Classic sort of corporate move by FM. I hope they don't keep playing their cards so close to their chest. They have a great product but as sold it's incomplete and the maintenance plan is weak outside of warranty. We need people like MOB Shop.
Awesome! Was just looking for a local shop, did a Google search and your video popped up. Thanks for what you do Jimmy!
Good info! Hopefully one will open in SLC.
I'm surprised there isn't one already!
We work with a lot of SLC customers being so close!
@@jonathanstock6210 store name, or contact info?
Have been in mechanical trades my entire life, do NOT use an impact driver to remove anything made from or set into aluminum. Serious, id say hes done enough that he likely has the feel for it, but if you're doing it first time, use an Allen key.
Great advice!
@@freshlycharged people not wrench smart always torque the hell out of things, plus aluminum hex can become rounded easy if you ( othe forgotten tip included here ) don't USE THE CORRECT SIZE EXACTLLY, slightly small "good enough" and a impact is a rounded and hard to extract bolt ; always stoked to see your new vids Jimmy :)
That’s a good point man. I’ve been at this a while.
Do not use an impact
Unfortunately my Onewheel +XR has a flat tire. It happened 2 weeks ago. On their page I have to buy the service, buy the tire, and pay the shipping both ways and send it to them. Can’t complain that’s business. Not being able to ride my XR is killing me. But, I also own a Pint. Now not being able to ride because of the snow and ice that hit Oregon last Wednesday sucks. It is all gone now but it has been raining ever since.
Change it yourself, plenty of online video.. plus you can try a different tire.. toss armadillo from craft and ride in there and you can literally stab your tire with nails all day and it won't leak.. that shits no joke. Wishing you happy trails.
Even if I was still in warranty, I'd opt for one of these shops. No chance for Future Motion to hold your board hostage because you changed the griptape.
We appreciate any and all biz! Thank you
Need one in Utah!
We work with alot of ppl from Utah on their boards since it is cheap to ship sir. Email me mobshopjon@gmail.com and I can get you squared away. We sponsor chase passey the crazy guy jumping 11 stairs. Haha
Great video, thx
Jimmy, here’s a Facebook post I did on our Jacksonville, Fl onewheel group.
Ok, here’s a technical question and I think I can speculate as to Future Motion’s answer (I’m awaiting their response). “Are speed and distance as reported in the app computed by wheel revolutions?” The technical factoid here is that both would then be dependent on the tire diameter. For the xr, the stock vega tire is 11.5 inches. Going to an 11 or 10.5 size, for example, would measurably effect both calculated speed and distance. Note that, future motion, when replacing tires, will only replace with the same stock vega tire. Anything less than the stock size would result in recording a different speed, distance and pushback.
For me, its a moot point since my speed is measured by my freakout preset at about 15 mph before I enter mental whiteout.
Future Motion responded to my inquiry regarding tire size change from anything other than stock Vega and they categorized that as a “modification to the board with unpredictable results”. So for the xr, for example, the app reported speed will actually be 1-2 mph greater than actual and pushback will occur 1-2 mph sooner than you would expect. Reported distance will also be greater than actual with a greater margin of error. This all assumes for the xr when swapping out for a smaller diameter from the 11.5”. No big deal for me but it does explain Future Motion’s reasoning for insistence that on the stock tire, when changing. I would think that that Future Motion could be more accommodating by putting a tire size setting in the app that would adjust for speed and distance.
My XR just died today. I've had my XR for 33 days. Water damage and it wasn't even raining hard. Just a drizzle. My board shut off. an hour later I after walking it home, I removed the bumpers and looked inside. There is NO water protection whatsoever. Never ride these boards on wet roads. I have 700 miles on it and I live in NYC. This board is so awesome and I used it every day. I cannot believe they break so easily.
Soon there will be so many more parts available for fixing these things besides the overpriced ones from dead FM boards.
Hope so. Where are the parts coming from?
@@freshlycharged parts are coming from the DIY ESK8 community. ESCs, Battery/BMS and other tech like advanced ride logging. All things that we have been working on for a long time.
MØB SHOP 💯
We appreciate you so much
MØB!!
Great content, love the videos.
Much appreciated!
#SettingThePrecedent
with all the battery mods and customization going on with these boards FM needs to just accept all of it and support Mob Shop as well. Its litterally like having a mechanic around for a car just for EVs.
I just modded my pint with a R3D X2R fender so far no issues and the range I can carve buttery smooth for is now more then double my pint stock range.
Hey Jimmy great video… I‘m a Onewheeler from Germany, but no maintance found in google maps on shown lifestoke side. But in your video i can see some. At least in europe. Are there any shops?!
Jimmy could I asak you general question about Pint?
How many minutes of ride you get with Pint full charged ?
Thank you in advance
@302 Onewheel thank you fore coming back to me.
Well let say if you ride it full speed, doing carve on asphalt with portion of little up and down hill section not steep ? I am 170 ibs
@@paulh.327 10 km of fun if relatively flat, followed by reduced torque and uncertain range anxiety for another 2-4 k iirc. Hills, treaded tire, psi, rider weight, wind, surface heat effect this.. I ride an xr, have a buddy with a pint so im not dead on the numbers for pint im sure.
@@MrDmadness was it figures for xr or what your friend on pint do ?
@@paulh.327 thats his pint.. I ride off road most of the time.. rocky mountains. I get 24km average depending.. you can also opt to hike IP a trail for more range.. if its steep its sometimes worth it.. I got 54 km one day between hiking and downhill regen. Now have 80km range though, $900 upgrade battery.. stock xr range is plenty though. You can get more with higher psi.. ftr It goes over everything, and can climb steep stuff.. the hiking thing was for if you really want to push range, there are tactics you learn. :) you can also upgrade the pint with a chi battery quart.. it gets stock xr range then.. xr is faster, has better custom profile options, and is tougher imo.. pint IS fun though.. but range anxiety kills me, I could not go to a pint from the xr... range anxiety would be horrid :)
@@MrDmadness thank u for all info
I think there is no shops near me. It would be hours of driving to go to a shop.
Give it some time
Where are you located?
I'm so glad that I sold my pint for an msp... A onewheel is fun, but really dangerous, and slow 😅
Don't send your board to Future Motion even if you have warranty. They will make up reasons why your board aren't under warranty and hold it at ransom ($500) in my case for fixing the ferrit ring tugging out the led lights wire. 😉
thanks for your help with me all brothers and subscribers 👍👍🙏🙏🙏🤝
Legends. FFM
Yeah boiiiii lol. What up Jan?
@@jonathanstock6210 truth! Doing good thanks. It's weekend so I'm plotting adventures
I like your Onewheel vids. Anyone ever say you look like Randall Park (actor that plays Jimmy Woo in Wandavision)? lol
I'm pretty good at close up magic cards tricks!
Does this guy still have any of those purple label whisper tires in stock?
wow I wonder if theses guys can help me modify my Cycle board change out the back tire motor and give it more speed!?
So you CAN fix a fried BMS? Like if it has water damage it’s not a literal paper weight?
Awesome.
How do we shut off the pushback?
Do you know where you can buy a new battery for the onewheel GT?
Hey my board is only 3 months old, 920 miles, the ferrite ring is damaged I believe but I don't want to send it in and pay shipping both ways and be out of my board for up to 8 weeks. 3 hour drive to Chicago vs. 4-8 weeks without my board, what should I do?
Hey Jimmy I got my scooter and i also mountain bike so I what's the name of the helmet that you use for most of your videos
I wear the mountain bike helmet found in my list of safety gear: oneradwheel.com/the-best-safety-gear-for-onewheel-euc-is-this/
Yo where's the white glove service? Dude he body slammed your board on the counter, screws dropping everywhere lol.
Seriously, I'm dismayed to learn how Onewheel as a company treats its community (costumers and potential partners). I'm still under warranty and having some trepidation about my first tire change and service. Good to know there are post warranty service options out there. Thanks Jimmy.
It's built like a tank!
FM needs to get away from the silicon valley mindset, its gonna be their downfall.
I'm kinda considering a Pint, but FM hasn't released anything significant since then, kinda worried about them.
I might just go with either the Funwheel or Floatwheel kits. or just go for an all terrain e-longboard instead of the OWs
Hi Jimmy, I recently brought my Pint out of from its winter slumber. On my ride I found the board dying, saying I was running out of Juice but the OW app showed I still had 48% battery left. I read on forums that this is from a battery cell imbalance and should charge the board for 48-72 hrs. Have you encountered anything like this?
1. Check tire pressure. FM recommends 20 PSI.
2. Charge for 48 hours to rebalance cells.
3. Enjoy the ride.
@@freshlycharged Thanks! I did check the tire pressure and inflated to 20 PSI before the ride. Charging it now for 48 hrs and hope that will correct the issue. I appreciate the reply.
I cant believe onewheel is refusing to fix my board. I have a onewheel xr plus and its acting wierd, so I sent it to them, expecting to fix. but they say the serial number on the battery doesnt match the module....so they are refusing to service. AFTER I sent it in. this totally. sucks.
Bro my Gt controller something burn can I ship controller to mob to help me
I’m living in Kuwait City
Louis Rossman brought me here
First!
If FM is so busy doing repairs that they can’t innovate, sounds like they need to create a more durable product
Future motions days are numbered. As we speak Chinese companies with way more dollars than little future motion will easily reversed engineer this product and wipe out them out in probably no less than 4 years.
Remember FM has no technology or anything to really offer except they pieced together use cellphone tech (ARM) chips to make a cool new riding device. Not one piece of the tech is proprietary to them so they are shitting their pants and just gonna be acting weirder and weirder to their customers as they get fucked by inept work force and competitors
Tel them to do one in Panamá