Really liking the layout of the chassis and looks like everything is replaceable or upgrade-able. This is looking like the computer I'll be getting for my son this Xmas.
Hi McKew, thanks for contacting HP Global Social Media Support! We are delighted to hear that you like the PC so much! If you need any help in the future, you can always get back to us. Have a wonderful day! Cheers! Binu - Social Media Tech Support
Hi Jason, thanks for contacting HP Global Social Media Support! I understand that you need to know about adding 240 mm water cooler radiator. I will do my best to assist you. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu-HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
hello i have a very serious issue, computer starts the fans for 2 secondes and shut down, no access to BIOS. i tryed the following to no avail: i removed all usb components, resited ram modules in place , new thermal paste for cpu,reset bios+jumpers, replaced new battery.... my question is can a corrupted OS shutdown and not loading BIOS? can you send me a recovery system? computer still under warranty. i am very disappointed thanks to anyone who could help me
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your computer as it is not starting. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3rHIEPb Binu-HP Social Media Tech Support
Hello HP! I am trying to remove the entire HD bracket to allow for a slightly larger GPU. With the HD bracket there is only room for a 280mm~ GPU, however I would like to remove this HD bracket to allow for a 300mm~ long GPU. Is this possible?
I got the I7 12700 model of this and I’m new at this and the motherboard’s specific model is not listed so I was wondering, would I be able to upgrade to an I9 if I ever wanted to or would the I9 simply not fit the prongs of this motherboard? Some people are acting like the I9 model of this has the same exact motherboard so that’s why I’m curious
I just purchased this HP Envy PC from HP and it had 1 x 8GB memory module. I now want to upgrade to 64GB. Someone said it had quad channel memory so which memory upgrade configuration do you recommend for the best performance: (4 x 16GB); (2 x 32GB) or (1 x 64GB). Thanks!
4 X 16GB of Corsair CAS 21 1.2 volts memory modules. Do not buy any memory that says XMP as those memory types have dumbed down boot SPD values which slow your memory controller from 1600mhz to 1033mhz. 4 slots allows the memory to make two sets of dual channel memory, in this machine. I have two of these machines and I've tweaked the best outta them even though they have few options.
@@glossygloss472 Absolutely can handle GTA5 at high fps, same with all other titles. Reviews are somewhere around RUclips too. Very happy I got this machine.
I'm interested in purchasing this PC and I have some questions about memory upgrades. Do all versions of this PC have 4 memory slots? What sizes of memory upgrades will this PC support? What is the maximum memory this PC will support?
Not all versions have 4 memory slots. The Te002-030 has 4 DDR4 slots. Total memory supported is 128GB for the above machine. I have the oem 2 X 8GB memory sticks and have added 2 X 16GB Corsair DDR4 PC4-25600 3200mt/s which totals 48GB. You must match the memory timings to get the full 3200, the timings are CAS 21 at 1.2 volts and NOT XMP memory. Get Corsair, made by Micron who makes the OEM memory. After you install the correct memory, use CPU-ID and you'll find ALL of your memory with the exact same timings and running at full speed. Again, do not install any XMP memory, that memory must be tweaked to get full speed and on this motherboard there is NO tweaking of anything.
@@stumpypeeks3214 The HP Envy Desktop TE-02/TE-03 models do not allow memory timing changes. There are model variations of the HP Envy desktop based on two different versions of their BlizzardU motherboard. To bypass all the confusion about your memory.... Here's what to do. 1. Remove all but the HP OEM memory 2. Download, install and run CPU-ID. 3. Using CPU-ID check the memory timings on the Memory tab. 4. Note the Mem Controller Freq. value 5. The correct memory bandwidth will be double of the Mem Controller Freq value (and the DRAM Frequency) and usually represented by the -Unicore Frequency value.- (Ignore the mispelled Uncore Frequency because it's value changes too much based on the CPU). 6. Since there are NO UEFI memory timing values you can change on this motherboard, you just need to MATCH the memory timings of the HP OEM memory with the new memory you are installing. In a different post under this video, I give the correct memory to buy if your motherboard supports the 3200 value. If your motherboard doesn't support 3200, then the memory I posted will still work for you as it is backwards compatible all the way back to DDR4 PC1600. My Mem Contrller Freq is 1596.1MHZ and my Unicore Frequency is 3591.2 MHZ, therefore my memory has approx. 3200MB/s or 3.2GB/s bandwidth. Again, don't install XMP memory and expect to get the 3200 value as the XMP SPD values boot less than 3200 bandwidth which HP accepts as normal and this is why you have to enter UEFI to change the memory value. Note that I have the HP Envy desktop with external USB ports on the top of the case, not the earlier HP Envy desktop with the USB ports on the front of the case.
@@SpaceCadet4Jesus if I buy a ram that is 3200 mhz but it also says 2133 mhz that is 1.2 volts will it read and go to 3200 mhz or would I have to overclock it but since u know I can’t overclock would I just be SOL
@@stumpypeeks3214 Let's clear up some confusion. Memory is not 3200MHZ. It is half that, in MHZ. CPU-ID reveals that. Since two transfers of data are simultaneously processed at the "half" speed, then you get a 3200MT/s value which is bandwidth. The real MHZ value of 3200 memory is 1600MHZ (approximately). So many manufacturers/people/websites are careless with accurate terminology, confusing everyone, even me. That's the nature of the computer industry, sorry to say. Now on to your issue, You are not SOL if you put 3200ish memory in a motherboard that says 2133 because the memory is backwards compatible to 2133. You get the full bandwidth that your motherboard controller can support which looks like 2133, which means you have the HP Envy destop with the USB ports on the front face (not top) of the case. Find the memory controller frequency in CPU-ID. You are not SOL because the new memory can go into your next computer or another computer. You are not SOL because you have more usable RAM which your computer likely needs. You are not SOL because DDR5 is barely faster than DDR4 that everyone and their brother is recommending staying with less expensive DDR4. At least for now. You are not SOL because the difference in 32GB kits (2133 vs. 3200) is only $6. Again, you cannot overclock 2133 memory to be 3200 memory under any clocking scenario, no matter the motherboard settings. To go from 2133 memory to 3200 memory takes a memory hardware change. I hope this has helped.
29mm and not a fraction of a millimeter more. That's the horizontal length from inside the case edge (where your video card ports will be) to the opposite side (where it hits any piece of metal). I measured it. This length does not include the top part of the video card bracket where it screws into the case (which is a millimeter or so?). The OEM installed GeForce RTX 3070 TI is a millimeter or so smaller (I didn't measure that).
Is there an easy way to remove the SSD2 plastic cover besides removing the screw and prying on it with a plastic tool? The video does not show its presence, but on units that are delivered with a single SSD, the Plastic cover is front and center.
Hi Eric, thanks for contacting HP Global Social Media Support! I understand that you need to know about removing the SSD2 plastic cover. Due to limited support on this platform to fix this issue, please feel free to reach us on call/chat. Access this link to select your preferred country and language option to reach us. Global support link: - hp.care/3txS9kE Binu-HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about size of the SSD. I will do my best to assist you. It has 512 GB SSD storage. Binu_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know whether the Primary and Secondary M.2 Solid State Drive Slot is the same speed or difference. I will do my best to assist you. Primary storage is directly accessible by the CPU, is volatile, and has a smaller capacity. Secondary storage is not directly accessible by the CPU, is non-volatile, and has a larger capacity. In terms of speed, primary storage is faster than secondary storage. Regards, HP Support
If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Regards, HP Support
For the secondary M.2 SSD: Ist there a chance to use a SSD with a cooler (heatsink design)? these are a little thicker. i don't know if they have room next to the graphics card. Any recommendations?
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know whether you can use a SSD with a cooler. I will do my best to assist you. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu-HP Social Media Tech Support
@@HPSupport Thank you for your response. Which type of SSD do you recommend for secondary SSD? Everywhere on your homepage and on the factsheet about the product itself, it is mentioned, that this product is upgradeable in a lot of ways. Now, which type of SSD is recommended from your point of view? Thanks for your support!
Thanks for the reply. Use the HP Parts surfer to identify the part: hp.care/3EHNwa4 And order it via the HP Parts store: bit.ly/3nKMYrs Binu-HP Social Media Tech Support
So, personal experience, there isn't any room for a heatsink on the secondary SSD, sinc it's physically under the GPU. The primary m.2 slot can definitely mount an SSD with a heatsink
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about upgrading processor of your computer. I will do my best to assist you. Please refer 'Processor upgrade information' under the specification page to know about supported processor: bit.ly/3GKNIHp Binu_HP Social Media Tech Support
Hi Dylan, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in installing Corsair COMMANDER CORE XT. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support
Hi Jonathan, thanks for contacting HP Global Social Media Support! I understand that you need to know about the motherboard used on your computer. I will do my best to assist you. Please check the specification of your motherboard here: bit.ly/3qGoJzK Binu-HP Social Media Tech Support
Hello, I purchased a HP ENVY TE02-0002na DT PC and there seems to be a clicking sound from the back of the pc when I turn it on, how can I address the bottom fan ? And do HP do a call out service ?
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a clicking sound issue on your computer. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support
Highly considering returning due to how locked down everything is. 5ghz cpu locked at 2.4 and ram is capped at 2133mhz. What’s the point of nice components I’d they can’t be utilized.
Hi Nick, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the speed of processor and memory. I will do my best to assist you. Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Binu_HP Social Media Tech Support
PC does not come with a 5GHZ CPU and memory is at full DDR4-3200 speed. If you are experiencing 2133 with the TE02 series, it's because you added the wrong memory modules. I wrote extensively on the proper memory modules to install, matching the OEM memory timings allowing 3200 with no UEFI settings.
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the computer you are using? Let me know! Binu-HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know whether you can add 3.5" HDD on your computer. I will do my best to assist you. Please refer 'Storage' under the specification page to know about supported drives: splr.io/6055YpexX NOTE: Dual storage available on select models. Regards, HP Support
If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Regards, HP Support
@@HPSupport Hi, sorry for the clarification. The sentence: "NOTE: Dual storage available on select models." does this mean that an SSD and an HDD can work at the same time on the ENVY_T021001nl machine?
@@HPSupport I saw that currently the HP ENVY Desktop TE02-0250xt PC is available in the us-en Store. Will it be released on de-de or at-de stores before May?
My FIL got me this computer for my birthday. It has a 500Gb M.2 which is my boot drive, a secondary SSD. If i want to add a second M.2 would this create an issue?
Hi Michael, thanks for contacting HP Global Social Media Support! I understand that you need to know about adding secondary SSD to your computer. I will do my best to assist you. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu_HP Social Media Tech Support
This is a ridiculous answer. Honestly! HP gives you both another M.2 slot and a slide out tray for a 2.5" internal drive so you can add drives. There is NOTHING in the Warranty that excludes adding two more drives. The nonboot drive you should put under the video card. You can add a slim M.2 metal heat sink to the drive if you wish, but not the taller heat sink that can be seen on the OEM stock drive (it prevents the video card from seating). Enjoy your upgrades, it's your machine. And...Welcome to HP.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support
Hi there, thanks for contacting! I understand that you need to know about compatible graphics card for your computer. I will do my best to assist you. This computer has 1 PCIe x16. So you can add graphics card that supports this slot. Binu - Social Media Tech Support
Hi there, thanks for contacting! I understand that you need to purchase the part for your computer. I will do my best to assist you. You could purchase the part from HP. Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx And order it via the HP Parts store: bit.ly/3nKMYrs Binu - Social Media Tech Support
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support
Hi Giorgio, thanks for contacting HP Global Social Media Support! I understand that you need to know about accessing advanced settings in bios. I will do my best to assist you. Your Notebook has already been set and tested for optimum performance. HP does not recommend making any changes in the BIOS as this might damage the Product. Binu_HP Social Media Tech Support
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support
Hi Justin, thanks for contacting HP Global Social Media Support! I understand that you need to know about the graphics card used in the video. I will do my best to assist you. It is a GEFORCE graphics card. Binu_HP Social Media Tech Support
It was an Nvidia RTX model. It probably was an RTX 3060 as the same computer I received had an RTX 3070 Ti inside and that name was embossed across the top of the video card. When you buy this machine from various places, (if it still exists) they will tell you which video card they are including.
@@jeremiah7083 Sure. I'd look up any issues with the 6800 or 6900 series first. I think I remember somthing not so good about the 6800??, but who knows what I remember.
+TheJokingTeen HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
Hi Ed, thanks for contacting HP Global Social Media Support! I understand that you need to purchase HP ENVY TE02-0000 Desktop PC and would like to know about the memory supported on it. I will do my best to assist you. Please refer 'Memory upgrade information' under the specification page to know about the supported memory: bit.ly/3OyZw1B It has different model numbers. Please check the specification here: bit.ly/3AIGIHz Binu - Social Media Tech Support
Nice try but the motherboard specs are wrong on the HP Envy Te002-0030. It states 2 UDIMM slots and in reality there are 4 UDIMM slots. Also people want to know about the memory because they are considering adding more and the specs are silent about the replacement specs. Come to find out (the hard way) this motherboard cannot use any memory labeled XMP. It will boot up and look okay until down the short road your OS begins to get corrupted as seen by running Sfc /scannow AND CPU-ID will show your memory controller running at 1033mhz, instead of 1600mhz, due to memory mismatches. To get full speed from your memory you need to buy Corsair memory with CAS 21 and 1.2 voltage. If ANY memory says it runs at 1.35 volts, do not put it in the computer as it is XMP memory with slow bootup SPD values. HP did good with the memory setup in this computer, but the user needs to match it.
Hola Raúl, ¡gracias por ponerse en contacto con HP Global Social Media Support! Entiendo que necesita saber sobre la placa base utilizada en esta computadora. Haré todo lo posible para ayudarte. Por favor, compruebe la especificación de la placa base aquí: bit.ly/3GKNIHp Binu_HP Soporte técnico de redes sociales
Hi Daniele, thanks for contacting HP Global Social Media Support! I understand that you need to know how many hard drives can be installed on your computer. I will do my best to assist you. it will depend on the exact model, but eventually you may be able to add an m2 SSD. Binu_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the computer you are using? Let me know! Binu - Social Media Tech Support
@@adventgroupmedia4087 The computer is not for computer upgrade enthusiasts that need/want to add in other PCI-E components. That is not the intended market for this computer. However, I have upgraded the HECK out of this computer without adding a daughter card needing a single PCI-E slot. Your mileage may vary.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an overheating issue on your computer. I will do my best to assist you. When temperatures inside the computer rise above 35º C (95º F), the risk of damage to important internal components increases. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/42cXt9j Binu_HP Social Media Tech Support
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support
There's plenty. I gave a run down on the internal cooling in another comment in this video. The short is; It has two 120mm fans and one 90mm fan and an open gridded top. You can add liquid cooling with a single 120mm radiator fan setup. The case is not full size but still holds a full size ATX power supply.
@@SpaceCadet4Jesus thanks! Gonna look into that for mine. It already stays pretty cool. Pushing it really hard I’ve never seen it higher than 87° even when it’s hot in the house
@@agateaxe3 Keep it cool dude, keep it cool. Nothing worse than later finding out that your pushed hard computer now has intermittently unstable motherboard chips. Usually happens in a year, two years, three.....?
Looking inside the case, and seeing the airflow possible, there is no way that is a good setup, omg the CPU is cut off from airflow and the GPU has nowhere to blow the exhause.....this is nuts haha.
@ Ulieq Are you blind and NUTS too? The front 120mm fan forces air inside, the 120mm cpu fan blows that air through a huge fin tower which conveniently exits both behind the fin tower at a outlet 90mm fan and also exits out the fully open gridded top. You need to buy a clue. Oh....and.....haha.
@@vwmusicplaylist1935 i think he's just stupid, iv been running this as a gaming pc ultra settings with the 3070 overclocked +160mhz core +1000mhz memory and both my i9 cpu and 3070 never go over 70*. really good deal for a prebuilt for $1200. replaced the 16gb ram with 32gb for $80 and added a 4tb crucial ssd for $200. runs all my games ultra to high settings. BF2042, BF V, Rust, Wartide, Sons of the Forest, Warzone 2.0. It was awesome for the price.
@@Richard-fm4gw I just got it on sale for 1200. I bought 32GB of ram and swapped them in. I was thinking it wasn't possible to overclock the CPU/GPU. How did you go about that?
![BAK Jay - Find Out (For Your Love) [Official Music Video]](http://i.ytimg.com/vi/10FJO_XBCvY/mqdefault.jpg)
Really liking the layout of the chassis and looks like everything is replaceable or upgrade-able. This is looking like the computer I'll be getting for my son this Xmas.
Hi McKew, thanks for contacting HP Global Social Media Support!
We are delighted to hear that you like the PC so much!
If you need any help in the future, you can always get back to us.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
It’s such a great PC!! I got the 3070ti with the i7 and it is better than I expected. I run it with a 2k monitor and I love it.
I'd like to hear what your son says about this PC.
i just got this monster , im a full time streamer and this PC hs been amazing , no issues nothing very plug in and play plus upgradable
It looks there are 2 fan mounts on the top of the case. Will this case mount a 240mm water cooler radiator?
Hi Jason, thanks for contacting HP Global Social Media Support!
I understand that you need to know about adding 240 mm water cooler radiator.
I will do my best to assist you.
HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
Binu-HP Social Media Tech Support
Very useful video
Hi there, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video was so useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
hello
i have a very serious issue, computer starts the fans for 2 secondes and shut down, no access to BIOS.
i tryed the following to no avail:
i removed all usb components, resited ram modules in place , new thermal paste for cpu,reset bios+jumpers, replaced new battery....
my question is can a corrupted OS shutdown and not loading BIOS?
can you send me a recovery system?
computer still under warranty.
i am very disappointed
thanks to anyone who could help me
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with your computer as it is not starting.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3rHIEPb
Binu-HP Social Media Tech Support
Hello HP! I am trying to remove the entire HD bracket to allow for a slightly larger GPU. With the HD bracket there is only room for a 280mm~ GPU, however I would like to remove this HD bracket to allow for a 300mm~ long GPU. Is this possible?
hey man, did you ever figure out if it was possible or not?
I got the I7 12700 model of this and I’m new at this and the motherboard’s specific model is not listed so I was wondering, would I be able to upgrade to an I9 if I ever wanted to or would the I9 simply not fit the prongs of this motherboard?
Some people are acting like the I9 model of this has the same exact motherboard so that’s why I’m curious
I just purchased this HP Envy PC from HP and it had 1 x 8GB memory module. I now want to upgrade to 64GB. Someone said it had quad channel memory so which memory upgrade configuration do you recommend for the best performance: (4 x 16GB); (2 x 32GB) or (1 x 64GB). Thanks!
Thanks for the reply.
You can use the combination in the link provided.
Binu - Social Media Tech Support
4 X 16GB of Corsair CAS 21 1.2 volts memory modules. Do not buy any memory that says XMP as those memory types have dumbed down boot SPD values which slow your memory controller from 1600mhz to 1033mhz. 4 slots allows the memory to make two sets of dual channel memory, in this machine. I have two of these machines and I've tweaked the best outta them even though they have few options.
@@SpaceCadet4Jesus is this computer able to handle gta 5 online without issue? I’m going to be getting the one with core i9 processor.
@@glossygloss472 Absolutely can handle GTA5 at high fps, same with all other titles. Reviews are somewhere around RUclips too. Very happy I got this machine.
I'm interested in purchasing this PC and I have some questions about memory upgrades. Do all versions of this PC have 4 memory slots? What sizes of memory upgrades will this PC support? What is the maximum memory this PC will support?
Not all versions have 4 memory slots. The Te002-030 has 4 DDR4 slots. Total memory supported is 128GB for the above machine. I have the oem 2 X 8GB memory sticks and have added 2 X 16GB Corsair DDR4 PC4-25600 3200mt/s which totals 48GB.
You must match the memory timings to get the full 3200, the timings are CAS 21 at 1.2 volts and NOT XMP memory. Get Corsair, made by Micron who makes the OEM memory. After you install the correct memory, use CPU-ID and you'll find ALL of your memory with the exact same timings and running at full speed. Again, do not install any XMP memory, that memory must be tweaked to get full speed and on this motherboard there is NO tweaking of anything.
@@SpaceCadet4Jesus but how do you get it to 3200 when I enter Bios mine does not let me
@@stumpypeeks3214
The HP Envy Desktop TE-02/TE-03 models do not allow memory timing changes.
There are model variations of the HP Envy desktop based on two different versions of their BlizzardU motherboard. To bypass all the confusion about your memory....
Here's what to do.
1. Remove all but the HP OEM memory
2. Download, install and run CPU-ID.
3. Using CPU-ID check the memory timings on the Memory tab.
4. Note the Mem Controller Freq. value
5. The correct memory bandwidth will be double of the Mem Controller Freq value (and the DRAM Frequency) and usually represented by the -Unicore Frequency value.-
(Ignore the mispelled Uncore Frequency because it's value changes too much based on the CPU).
6. Since there are NO UEFI memory timing values you can change on this motherboard, you just need to MATCH the memory timings of the HP OEM memory with the new memory you are installing.
In a different post under this video, I give the correct memory to buy if your motherboard supports the 3200 value.
If your motherboard doesn't support 3200, then the memory I posted will still work for you as it is backwards compatible all the way back to DDR4 PC1600.
My Mem Contrller Freq is 1596.1MHZ and my Unicore Frequency is 3591.2 MHZ, therefore my memory has approx. 3200MB/s or 3.2GB/s bandwidth.
Again, don't install XMP memory and expect to get the 3200 value as the XMP SPD values boot less than 3200 bandwidth which HP accepts as normal and this is why you have to enter UEFI to change the memory value.
Note that I have the HP Envy desktop with external USB ports on the top of the case, not the earlier HP Envy desktop with the USB ports on the front of the case.
@@SpaceCadet4Jesus if I buy a ram that is 3200 mhz but it also says 2133 mhz that is 1.2 volts will it read and go to 3200 mhz or would I have to overclock it but since u know I can’t overclock would I just be SOL
@@stumpypeeks3214 Let's clear up some confusion.
Memory is not 3200MHZ. It is half that, in MHZ. CPU-ID reveals that.
Since two transfers of data are simultaneously processed at the "half" speed, then you get a 3200MT/s value which is bandwidth. The real MHZ value of 3200 memory is 1600MHZ (approximately). So many manufacturers/people/websites are careless with accurate terminology, confusing everyone, even me. That's the nature of the computer industry, sorry to say.
Now on to your issue,
You are not SOL if you put 3200ish memory in a motherboard that says 2133 because the memory is backwards compatible to 2133. You get the full bandwidth that your motherboard controller can support which looks like 2133, which means you have the HP Envy destop with the USB ports on the front face (not top) of the case.
Find the memory controller frequency in CPU-ID.
You are not SOL because the new memory can go into your next computer or another computer.
You are not SOL because you have more usable RAM which your computer likely needs.
You are not SOL because DDR5 is barely faster than DDR4 that everyone and their brother is recommending staying with less expensive DDR4. At least for now.
You are not SOL because the difference in 32GB kits (2133 vs. 3200) is only $6.
Again, you cannot overclock 2133 memory to be 3200 memory under any clocking scenario, no matter the motherboard settings. To go from 2133 memory to 3200 memory takes a memory hardware change.
I hope this has helped.
What is the maximum length of the Graphics Card supported by this System?
29mm and not a fraction of a millimeter more. That's the horizontal length from inside the case edge (where your video card ports will be) to the opposite side (where it hits any piece of metal). I measured it.
This length does not include the top part of the video card bracket where it screws into the case (which is a millimeter or so?).
The OEM installed GeForce RTX 3070 TI is a millimeter or so smaller (I didn't measure that).
Is there an easy way to remove the SSD2 plastic cover besides removing the screw and prying on it with a plastic tool? The video does not show its presence, but on units that are delivered with a single SSD, the Plastic cover is front and center.
Hi Eric, thanks for contacting HP Global Social Media Support!
I understand that you need to know about removing the SSD2 plastic cover.
Due to limited support on this platform to fix this issue, please feel free to reach us on call/chat. Access this link to select your preferred country and language option to reach us.
Global support link: - hp.care/3txS9kE
Binu-HP Social Media Tech Support
Unit keeps freezing on me! Even just doing emails and nothing intensive
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about size of the SSD.
I will do my best to assist you.
It has 512 GB SSD storage.
Binu_HP Social Media Tech Support
Did Primary and Secondary M.2 Solid State Drive Slot is the same speed or difference?
Thank
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know whether the Primary and Secondary M.2 Solid State Drive Slot is the same speed or difference.
I will do my best to assist you.
Primary storage is directly accessible by the CPU, is volatile, and has a smaller capacity. Secondary storage is not directly accessible by the CPU, is non-volatile, and has a larger capacity. In terms of speed, primary storage is faster than secondary storage.
Regards,
HP Support
@@HPSupport thanks you
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Regards,
HP Support
For the secondary M.2 SSD: Ist there a chance to use a SSD with a cooler (heatsink design)? these are a little thicker. i don't know if they have room next to the graphics card. Any recommendations?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know whether you can use a SSD with a cooler.
I will do my best to assist you.
HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
Binu-HP Social Media Tech Support
@@HPSupport Thank you for your response. Which type of SSD do you recommend for secondary SSD? Everywhere on your homepage and on the factsheet about the product itself, it is mentioned, that this product is upgradeable in a lot of ways. Now, which type of SSD is recommended from your point of view? Thanks for your support!
Thanks for the reply.
Use the HP Parts surfer to identify the part: hp.care/3EHNwa4
And order it via the HP Parts store: bit.ly/3nKMYrs
Binu-HP Social Media Tech Support
So, personal experience, there isn't any room for a heatsink on the secondary SSD, sinc it's physically under the GPU. The primary m.2 slot can definitely mount an SSD with a heatsink
@@jasonbelack6339 Totally agree with you. Thanks for your support! I replaced the SSDs exactly as you mentioned, and it works great this way!
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about upgrading processor of your computer.
I will do my best to assist you.
Please refer 'Processor upgrade information' under the specification page to know about supported processor: bit.ly/3GKNIHp
Binu_HP Social Media Tech Support
Trying to install a Corsair Commander Core XT on this but am not seeing any USB headers. Can you assist?
Hi Dylan, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in installing Corsair COMMANDER CORE XT.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu_HP Social Media Tech Support
Hey I was wondering what the motherboard is called
Hi Jonathan, thanks for contacting HP Global Social Media Support!
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Please check the specification of your motherboard here: bit.ly/3qGoJzK
Binu-HP Social Media Tech Support
Hello, I purchased a HP ENVY TE02-0002na DT PC and there seems to be a clicking sound from the back of the pc when I turn it on, how can I address the bottom fan ? And do HP do a call out service ?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a clicking sound issue on your computer.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu - Social Media Tech Support
Did you get your fan problem resolved, Burgess?
Highly considering returning due to how locked down everything is. 5ghz cpu locked at 2.4 and ram is capped at 2133mhz. What’s the point of nice components I’d they can’t be utilized.
Hi Nick, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with the speed of processor and memory.
I will do my best to assist you.
Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.
Binu_HP Social Media Tech Support
PC does not come with a 5GHZ CPU and memory is at full DDR4-3200 speed. If you are experiencing 2133 with the TE02 series, it's because you added the wrong memory modules. I wrote extensively on the proper memory modules to install, matching the OEM memory timings allowing 3200 with no UEFI settings.
How to select performance, Balance, Quiet mode?
Hi there, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP computer?
May I know the computer you are using?
Let me know!
Binu-HP Social Media Tech Support
@@HPSupport I'm using HP ENVY TE02
What seems to be the issue? Are you facing any technical issues with your HP computer?
Let me know!
Binu-HP Social Media Tech Support
Hi, please, with ENVY TE02-1001nl, is it possible to install a 3.5" HDD like in this video? Thank you very much.
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know whether you can add 3.5" HDD on your computer.
I will do my best to assist you.
Please refer 'Storage' under the specification page to know about supported drives: splr.io/6055YpexX
NOTE: Dual storage available on select models.
Regards,
HP Support
@@HPSupport thanks
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Regards,
HP Support
@@HPSupport Hi, sorry for the clarification. The sentence: "NOTE: Dual storage available on select models." does this mean that an SSD and an HDD can work at the same time on the ENVY_T021001nl machine?
Yes. If your computers has the slots, both can work.
Regards,
HP Support
Is there a final Release Date for general availability?
+razorblue9 Please keep checking it here: www.hp.com/us-en/shop
@@HPSupport I saw that currently the HP ENVY Desktop TE02-0250xt PC is available in the us-en Store. Will it be released on de-de or at-de stores before May?
Still no Configuration with i5 available in Germany or Austria. Maybe before October?
My FIL got me this computer for my birthday. It has a 500Gb M.2 which is my boot drive, a secondary SSD. If i want to add a second M.2 would this create an issue?
Hi Michael, thanks for contacting HP Global Social Media Support!
I understand that you need to know about adding secondary SSD to your computer.
I will do my best to assist you.
HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
Binu_HP Social Media Tech Support
This is a ridiculous answer. Honestly!
HP gives you both another M.2 slot and a slide out tray for a 2.5" internal drive so you can add drives. There is NOTHING in the Warranty that excludes adding two more drives. The nonboot drive you should put under the video card. You can add a slim M.2 metal heat sink to the drive if you wish, but not the taller heat sink that can be seen on the OEM stock drive (it prevents the video card from seating).
Enjoy your upgrades, it's your machine.
And...Welcome to HP.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu_HP Social Media Tech Support
Hi there, thanks for contacting!
I understand that you need to know about compatible graphics card for your computer.
I will do my best to assist you.
This computer has 1 PCIe x16. So you can add graphics card that supports this slot.
Binu - Social Media Tech Support
the rubber hdd holder what part number is it and how can i order a spare one
Hi there, thanks for contacting!
I understand that you need to purchase the part for your computer.
I will do my best to assist you.
You could purchase the part from HP.
Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx
And order it via the HP Parts store: bit.ly/3nKMYrs
Binu - Social Media Tech Support
@@HPSupport already tried that but got nowhere
@@HPSupport already tried that to no avail
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu - Social Media Tech Support
Hey Malc, what is a rubber HDD holder? You talking about the rubber O ring on the slide in HDD bracket?
How to access advanced bios settings in this pc????
Hi Giorgio, thanks for contacting HP Global Social Media Support!
I understand that you need to know about accessing advanced settings in bios.
I will do my best to assist you.
Your Notebook has already been set and tested for optimum performance.
HP does not recommend making any changes in the BIOS as this might damage the Product.
Binu_HP Social Media Tech Support
@@HPSupport i need to access advanced settings because the computer doesn’t recognize ram as 3200mhz but 2400mhz
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu_HP Social Media Tech Support
what size m.2 is the ssd?
2280 (standard length for SSD) and 2230 (standard size in Wifi module)
Edit: Motherboard contains two 2280 and one 2230 length slots.
What graphics card was in this video
Hi Justin, thanks for contacting HP Global Social Media Support!
I understand that you need to know about the graphics card used in the video.
I will do my best to assist you.
It is a GEFORCE graphics card.
Binu_HP Social Media Tech Support
@@HPSupport I think they were asking what model, ex. 3060ti
It was an Nvidia RTX model.
It probably was an RTX 3060 as the same computer I received had an RTX 3070 Ti inside and that name was embossed across the top of the video card.
When you buy this machine from various places, (if it still exists) they will tell you which video card they are including.
@@SpaceCadet4Jesus can you swap the gpu? I kinda wanna switch it to an rx 6800xt or 6900xt.
@@jeremiah7083 Sure. I'd look up any issues with the 6800 or 6900 series first. I think I remember somthing not so good about the 6800??, but who knows what I remember.
Was this made because of the recent right-to-repair laws that are being finalized?
+TheJokingTeen HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
@@HPSupport sounds pretty anti-repair to me 👎
What on this computer is different from other computers as to repair?
Hi Ed, thanks for contacting HP Global Social Media Support!
I understand that you need to purchase HP ENVY TE02-0000 Desktop PC and would like to know about the memory supported on it.
I will do my best to assist you.
Please refer 'Memory upgrade information' under the specification page to know about the supported memory: bit.ly/3OyZw1B
It has different model numbers. Please check the specification here: bit.ly/3AIGIHz
Binu - Social Media Tech Support
Nice try but the motherboard specs are wrong on the HP Envy Te002-0030. It states 2 UDIMM slots and in reality there are 4 UDIMM slots. Also people want to know about the memory because they are considering adding more and the specs are silent about the replacement specs. Come to find out (the hard way) this motherboard cannot use any memory labeled XMP. It will boot up and look okay until down the short road your OS begins to get corrupted as seen by running Sfc /scannow AND CPU-ID will show your memory controller running at 1033mhz, instead of 1600mhz, due to memory mismatches. To get full speed from your memory you need to buy Corsair memory with CAS 21 and 1.2 voltage. If ANY memory says it runs at 1.35 volts, do not put it in the computer as it is XMP memory with slow bootup SPD values. HP did good with the memory setup in this computer, but the user needs to match it.
Qe placa base usan el nombre por favor
Hola Raúl, ¡gracias por ponerse en contacto con HP Global Social Media Support!
Entiendo que necesita saber sobre la placa base utilizada en esta computadora.
Haré todo lo posible para ayudarte.
Por favor, compruebe la especificación de la placa base aquí: bit.ly/3GKNIHp
Binu_HP Soporte técnico de redes sociales
HP 849B motherboard.
The specification manual is incorrect on some of the motherboard features.
Hi Daniele, thanks for contacting HP Global Social Media Support!
I understand that you need to know how many hard drives can be installed on your computer.
I will do my best to assist you.
it will depend on the exact model, but eventually you may be able to add an m2 SSD.
Binu_HP Social Media Tech Support
where all the pci-e slots? come on!
Hi there, thanks for contacting HP Global Social Media Support!
I am here to help!
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Let me know!
Binu - Social Media Tech Support
@@HPSupport i hope to see more pci-e slots on the machine
Thanks for the feedback.
We will forward it to the concerned team.
Binu - Social Media Tech Support
@@HPSupport well you guys lost couples sells because the machine doest not have pci-e available on the machine
@@adventgroupmedia4087 The computer is not for computer upgrade enthusiasts that need/want to add in other PCI-E components. That is not the intended market for this computer.
However, I have upgraded the HECK out of this computer without adding a daughter card needing a single PCI-E slot.
Your mileage may vary.
PC very hot 105?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an overheating issue on your computer.
I will do my best to assist you.
When temperatures inside the computer rise above 35º C (95º F), the risk of damage to important internal components increases.
Please refer to the instructions mentioned under this document to fix the issue:
bit.ly/42cXt9j
Binu_HP Social Media Tech Support
@@HPSupport You should improve the air flow, 2000€ of pc (taken from Hp store Italy) which reaches 98° is unacceptable.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu_HP Social Media Tech Support
@@Stefano7010. I have the same PC. Can I fit more fans or even water cooling anywhere?
@@HotBean Hi, on the roof you should be able to put an AIO cooler or a larger air cooler (I recommend the Noctua tower coolers)
That doesn't look like enough airflow 🥵
+Jake Walters May I know the complete model number of your computer and could you please elaborate the issue you are experiencing on it?
There's plenty. I gave a run down on the internal cooling in another comment in this video. The short is; It has two 120mm fans and one 90mm fan and an open gridded top. You can add liquid cooling with a single 120mm radiator fan setup. The case is not full size but still holds a full size ATX power supply.
@@SpaceCadet4Jesus thanks! Gonna look into that for mine. It already stays pretty cool. Pushing it really hard I’ve never seen it higher than 87° even when it’s hot in the house
@@agateaxe3 Keep it cool dude, keep it cool. Nothing worse than later finding out that your pushed hard computer now has intermittently unstable motherboard chips. Usually happens in a year, two years, three.....?
@@SpaceCadet4Jesus yeah, from factory it’s not too bad. Temp stays pretty cool, but I plan on liquid cooling mine with a new case for it soon.
Looking inside the case, and seeing the airflow possible, there is no way that is a good setup, omg the CPU is cut off from airflow and the GPU has nowhere to blow the exhause.....this is nuts haha.
Are you blind? There's a rear exhaust vent as well as top and side vents.
@ Ulieq Are you blind and NUTS too? The front 120mm fan forces air inside, the 120mm cpu fan blows that air through a huge fin tower which conveniently exits both behind the fin tower at a outlet 90mm fan and also exits out the fully open gridded top.
You need to buy a clue. Oh....and.....haha.
@@vwmusicplaylist1935 i think he's just stupid, iv been running this as a gaming pc ultra settings with the 3070 overclocked +160mhz core +1000mhz memory and both my i9 cpu and 3070 never go over 70*. really good deal for a prebuilt for $1200. replaced the 16gb ram with 32gb for $80 and added a 4tb crucial ssd for $200. runs all my games ultra to high settings. BF2042, BF V, Rust, Wartide, Sons of the Forest, Warzone 2.0. It was awesome for the price.
@@Richard-fm4gw I just got it on sale for 1200. I bought 32GB of ram and swapped them in. I was thinking it wasn't possible to overclock the CPU/GPU. How did you go about that?
@@Richard-fm4gw they don’t even let you over clock this.
If anyone wants to buy the original 16GB (8gbx2) Ram sticks please DM me!