READ THIS FIRST. Don't use pliers to remove the button. Use a pocket knife on the RIGHT side of the button and pry the button out at an angle. That way you won't break the retaining tang. It comes out EXTREMELY easily. Keep prying on the RIGHT side and it will extend up about 1/2" and pop out. The gasket serves no purpose other than to eliminate a bit of play. But the gasket can cause the button to stay fully down and be practically impossible to pop it up. If it is completely flush stuck, the knife point on the RIGHT side will pull it up and finally you will be able to pry it out completely.
I was also able to fix my button by a gentle combination of pocket knife on the right side and pliers, slipped off the gasket and reinserted the button. Fixed in less than 5 minutes after reading this, thank you.
Gary Vaughn's method rocks ... you don't need to remove the whole thing, just pry the button from the top. They were right it was a 30 second fix as opposed to a Saturday installing a new $200 unit ... thanks to all, looking good! Customer support at ISE won't even tell you about this :)
I used Gary Vaughn's method of using a strong pocket knife to pry up on the right side of the button to get it to pop out of the base, without removing the faucet or turning off the water. (see his comment at bottom) Note: the button is not the top of the valve, it only pushes down a spring loaded lever that protrudes from the side of the valve inside the decorative base. The rubber O-ring on the button is the problem, it causes the button to stick. It's not part of the valve and only prevents water from entering the base from around the button. It is optional. I simply removed it, popped the button back into place, and squeezed some vaseline into the space around the button to keep out water. It now works better than ever. Thanks to Late Guest for posting this video! Very much appreciated!
Gary is the MAN! I set aside a half day thinking I was going to be forced to take this thing apart and his tip had us up and running in 5 min. I of course took the credit when my wife was so thankful. LOL
LOL! It worked! Thanks Gary Vaughn (below). I couldn't see how to pry off the button with a thin blade so I grabbed it with a pair of pliers. It came off easy-peasy. Removed the rubber ring, popped it back in and, as the French say: Wah-la! Took less than 3 minutes, start to finish (including hunting up a pair of pliers) and saved me $$$$ for a new insinkerator plus a plumber. Feeling very accomplished!
Thank you so much for posting this. I am replacing my hot water tap after 10 years and saw many reviews on this particular faucet having issues. Seems like the button sticking could be a safety issue. I am removing the o ring before installing so hopefully I will get 10 years out of the new one. Thanks again!
I didn’t think this could possibly be the problem but I completely disassembled the valve put it back together and it still dripped. I reluctantly took it apart again and removed the O ring and it fixed the dripping perfectly!
You just saved me a lot of money. Thank you so much! You can also just stick a sharp knife on the side of the button and slowly pry it up from the top. It took about 10 seconds to fix.
Thank you. I fixed it by pushing down the button and spraying with silicone spray lube. I wouldn’t have tried it until seeing your excellent video showing the inner workings. The silicone works.
OMG thanks soooo much for this! I can’t believe how expensive the taps alone are- and the problem is a design flaw! And yes, you can pry off the button carefully.
OMG! Thank you all and especially Gary for this help. I was going crazy and very nervous to pry open the button. But it worked like a charm. Thanks again!!
thank you - mine was stick as well. I followed the advice of some of the other posters below and pryed the button off using a pocket knife. I removed the gasket and now it's working smooth. Thanks again
THANK YOU!!! I should have RUclipsd for the solution instead of using pliers to lift the stuck button. I followed the direction using a small Philip to pry the right side of the button up and lift the button out of the socket to get rid of the rubber casket. Now its WORKING!
Gary Vaughn (below) has it right!! Fixed mine in two minutes! Button comes out easily with just a pocket knife or box cutter blade. No pliers needed. Read his directions.
Wow. Worked like a charm. I also need not take the thing apart but gently pried the button up and cleaned it. Apparently its gets pretty nasty under there over time. Thanks!
Before viewing this video I was having the sticking problem and used some strong packaging tape to unstick the button a couple times. The third time the tape pulled the button completely out which then allows this fix to be completed. I think there is a risk the tab on the button could get broken off doing it this way but it sure was easier than disassembling! Thanks for this vid and fix.
Just did this to my Mother In Laws Insinkerator Hot 100. Seems to have corrected the sticking button issue even though she has been beating on it with a wooded mallet.
Thanks for the video. I'm wretched at disassembling things, and even worse at putting them back together. If you are too, then do what I did: I sprayed WD-40 onto the stuck button and kept pressing it multiple times until the button popped out most of the way. Then I used a pair of pliers to grab the button and gently pull it out of the fixture - this was surprisingly easy, by the way. I used a box cutter blade to remove the gasket as directed in the video, then popped the button assembly (without the gasket) back into the fixture. Works like a champ now! And I have a sense of accomplishment on this Labor Day weekend :-) Cheers!
Mine kept running and wouldn't stop. Eventually water went cold. I used a knife and carefully got the button to come up where the water stopped running. I continued juggling the button up with the knife blade and the whole button popped up easily! Took the rubbet gasket off and popped the button back in! It was so easy. I'm waiting for the water to heat back up to see if the button stops sticking as a result of the gasket being removed! Hopefully it will do the trick! Thanks for the advice!
Don't use pliers! The button is actually very soft plastic and won't bend the tip of a small blade. I dented the top with pliers before"risking" a blade tip. Big mistake, now the button looks terrible. Slipping a small blade tip below the visible line, it took only two gentle pries at "3 o clock" and the button can't right out. Now I have a very rough button that doesn't leak
See Gary Vaughn's Comment/solution in the comments below. Super quick and easy. This video does show a proper way to fix the problem, but it’s far more labor intensive than it needs to be. Gary’s solution is ridiculously simple.
this fix works like a charm. turn off the thermostat and the h 20 suppply to the unit don't bother undoing the screws fixing the whole unit to the sink top, the button can be removed from the top. you want the button out to remove its o ring. i used an old dental tool w a very thin blade to gently pry up the button. note that on the model100 pushbutton, there is a 'teacup' insignia with steam coming off it inscribed on top of the button. imagine the base of the teacup being at 6 o'clock , the fragile push tab is directly opposite at 9 o'clock. so start prying up at 3 o'clock opposite the tab at 9 o'clock.. (i used a metal dental tool with a very thin flat tip, a small flat thin screwdriver or knife blade will also work.) insert your pry tool at 3 o'clock, then pry up very gently working from 3 to 12 o clock then 3 to to 6 o clock. i could then pull the button off w needle nose pliers. (this approach will avoid breaking the white retaining 'tab' located at 9 o'clock.) take off the black o ring (permanently. ) then reinsert the button w/o any o ring, put some some vaseline or olive oil into the receptacle for the button..
Disbelievably easy. Why do they put the O-ring in? And why doesn't Insik offer help except to try and sell you a new unit with a price higher than any local hardware? Thanks to all.
pry the value just a silly 1/2 a mm. get a small wrench to grip the protruding value and pull the valve out. it has nothing to do with hot eater running out unless pressed down. Once you have the value out simply cut the rubber o ring off and then replace the value and voila it is fixed..
the same stuck button just happened to mine. had to shut off the electric suppply and turn off the h 2 0 at the shut off valve to stop boiling water pouring out. i am removing the gasket entirely after freeing the button. (the button started getting stuck 'down' after using a lot of hot water on a dirty pan, then would not shut off. ) fortunately the plumber had put a tee and separate shut off valve to the hot water supply to this unit.
I sincerely doubt you can purchase the push button separately. Here is their phone number: 1 (800) 558-5700. You can probably purchase just the disposal part and not the entire package with heater.
The gasket does not serve the purpose of water sealing. It does not come in contact with water on either side. I think, it's used for preventing anything getting down to the push button mechanism. But the space between the button and the body is so small, that it works just fine without.
Thanks for the response. I tried this fix today and it worked great. You were right. The gasket is really only there to provide some friction to the button. Once removed, the button has a little play but I'll take that over it getting stuck all the time due to the gasket. Thank you for the video and the help! Good fix!
READ THIS FIRST. Don't use pliers to remove the button. Use a pocket knife on the RIGHT side of the button and pry the button out at an angle. That way you won't break the retaining tang. It comes out EXTREMELY easily. Keep prying on the RIGHT side and it will extend up about 1/2" and pop out. The gasket serves no purpose other than to eliminate a bit of play. But the gasket can cause the button to stay fully down and be practically impossible to pop it up. If it is completely flush stuck, the knife point on the RIGHT side will pull it up and finally you will be able to pry it out completely.
Thanks for this tip. I followed your suggestion and fixed mine in two minutes!
This worked!!!! thank you
I was also able to fix my button by a gentle combination of pocket knife on the right side and pliers, slipped off the gasket and reinserted the button. Fixed in less than 5 minutes after reading this, thank you.
Thank You, 2 minutes vs an hour or more to remove disassemble reassemble reinstall etc. Thanks again.
Great fix. Two minutes and it’s done! Thanks Gary!
Gary Vaughn's method rocks ... you don't need to remove the whole thing, just pry the button from the top. They were right it was a 30 second fix as opposed to a Saturday installing a new $200 unit ... thanks to all, looking good! Customer support at ISE won't even tell you about this :)
I used Gary Vaughn's method of using a strong pocket knife to pry up on the right side of the button to get it to pop out of the base, without removing the faucet or turning off the water. (see his comment at bottom) Note: the button is not the top of the valve, it only pushes down a spring loaded lever that protrudes from the side of the valve inside the decorative base. The rubber O-ring on the button is the problem, it causes the button to stick. It's not part of the valve and only prevents water from entering the base from around the button. It is optional. I simply removed it, popped the button back into place, and squeezed some vaseline into the space around the button to keep out water. It now works better than ever. Thanks to Late Guest for posting this video! Very much appreciated!
Gary is the MAN! I set aside a half day thinking I was going to be forced to take this thing apart and his tip had us up and running in 5 min. I of course took the credit when my wife was so thankful. LOL
LOL! It worked! Thanks Gary Vaughn (below). I couldn't see how to pry off the button with a thin blade so I grabbed it with a pair of pliers. It came off easy-peasy. Removed the rubber ring, popped it back in and, as the French say: Wah-la! Took less than 3 minutes, start to finish (including hunting up a pair of pliers) and saved me $$$$ for a new insinkerator plus a plumber. Feeling very accomplished!
Thank you so much for posting this. I am replacing my hot water tap after 10 years and saw many reviews on this particular faucet having issues. Seems like the button sticking could be a safety issue. I am removing the o ring before installing so hopefully I will get 10 years out of the new one. Thanks again!
You will get long life because the tank is plastic. I think the plumber's union designed the o-ring because it is a PROBLEM from the onset.
I didn’t think this could possibly be the problem but I completely disassembled the valve put it back together and it still dripped. I reluctantly took it apart again and removed the O ring and it fixed the dripping perfectly!
I followed some other posters recommendations to just pry out the button and remove the O-ring. Worked like a charm! Thanks!
You just saved me a lot of money. Thank you so much! You can also just stick a sharp knife on the side of the button and slowly pry it up from the top. It took about 10 seconds to fix.
Thank you so much for saving my day!! I have been paranoid by the sticky push-button for a year! Now I can sit and relaxed a bit.
Glad I could help!
Thank you. I fixed it by pushing down the button and spraying with silicone spray lube. I wouldn’t have tried it until seeing your excellent video showing the inner workings. The silicone works.
OMG thanks soooo much for this! I can’t believe how expensive the taps alone are- and the problem is a design flaw! And yes, you can pry off the button carefully.
OMG! Thank you all and especially Gary for this help. I was going crazy and very nervous to pry open the button. But it worked like a charm. Thanks again!!
I am so scared to try this, but its driving me nuts! I'll give it a whirl.
thank you - mine was stick as well. I followed the advice of some of the other posters below and pryed the button off using a pocket knife. I removed the gasket and now it's working smooth. Thanks again
THANK YOU!!! I should have RUclipsd for the solution instead of using pliers to lift the stuck button. I followed the direction using a small Philip to pry the right side of the button up and lift the button out of the socket to get rid of the rubber casket. Now its WORKING!
Gary Vaughn (below) has it right!! Fixed mine in two minutes! Button comes out easily with just a pocket knife or box cutter blade. No pliers needed. Read his directions.
Wow. Worked like a charm. I also need not take the thing apart but gently pried the button up and cleaned it. Apparently its gets pretty nasty under there over time. Thanks!
Before viewing this video I was having the sticking problem and used some strong packaging tape to unstick the button a couple times. The third time the tape pulled the button completely out which then allows this fix to be completed. I think there is a risk the tab on the button could get broken off doing it this way but it sure was easier than disassembling! Thanks for this vid and fix.
Follow the Gary Vaughn recommendation in the comment section. Worked perfectly and saved a bunch of time. Nice job, Gary.
Gary Vaughn (below) absolutely amazing! Saved me $400!! Thank you so much!!
Just did this to my Mother In Laws Insinkerator Hot 100. Seems to have corrected the sticking button issue even though she has been beating on it with a wooded mallet.
Thanks for the video. I'm wretched at disassembling things, and even worse at putting them back together. If you are too, then do what I did: I sprayed WD-40 onto the stuck button and kept pressing it multiple times until the button popped out most of the way. Then I used a pair of pliers to grab the button and gently pull it out of the fixture - this was surprisingly easy, by the way. I used a box cutter blade to remove the gasket as directed in the video, then popped the button assembly (without the gasket) back into the fixture. Works like a champ now! And I have a sense of accomplishment on this Labor Day weekend :-) Cheers!
Congrats! You didn't have to cut the gasket. It just pulls off! Then you can reinstall it if you want to frustrate your wife... LOL
Rich Szulewski Thank you for this quick fix! I was on my way to Home Depot when I decided to google the fix. Saved me a bundle!
Mine kept running and wouldn't stop. Eventually water went cold. I used a knife and carefully got the button to come up where the water stopped running. I continued juggling the button up with the knife blade and the whole button popped up easily! Took the rubbet gasket off and popped the button back in! It was so easy. I'm waiting for the water to heat back up to see if the button stops sticking as a result of the gasket being removed! Hopefully it will do the trick! Thanks for the advice!
Don't use pliers! The button is actually very soft plastic and won't bend the tip of a small blade. I dented the top with pliers before"risking" a blade tip. Big mistake, now the button looks terrible. Slipping a small blade tip below the visible line, it took only two gentle pries at "3 o clock" and the button can't right out. Now I have a very rough button that doesn't leak
Thanks for the tip...fixed mine in about two minutes.
See Gary Vaughn's Comment/solution in the comments below. Super quick and easy. This video does show a proper way to fix the problem, but it’s far more labor intensive than it needs to be. Gary’s solution is ridiculously simple.
this fix works like a charm. turn off the thermostat and the h 20 suppply to the unit don't bother undoing the screws fixing the whole unit to the sink top, the button can be removed from the top. you want the button out to remove its o ring. i used an old dental tool w a very thin blade to gently pry up the button. note that on the model100 pushbutton, there is a 'teacup' insignia with steam coming off it inscribed on top of the button. imagine the base of the teacup being at 6 o'clock , the fragile push tab is directly opposite at 9 o'clock. so start prying up at 3 o'clock opposite the tab at 9 o'clock.. (i used a metal dental tool with a very thin flat tip, a small flat thin screwdriver or knife blade will also work.) insert your pry tool at 3 o'clock, then pry up very gently working from 3 to 12 o clock then 3 to to 6 o clock. i could then pull the button off w needle nose pliers. (this approach will avoid breaking the white retaining 'tab' located at 9 o'clock.) take off the black o ring (permanently. ) then reinsert the button w/o any o ring, put some some vaseline or olive oil into the receptacle for the button..
Yahoo! Thanks Caroline for your step by step help! (Gary Vaughan's comment doesn't seem to be here) Worked like a charm!
Worked like a charm! Thank you for taking the time to upload this.
Thanks for your kind feedback.
Disbelievably easy. Why do they put the O-ring in? And why doesn't Insik offer help except to try and sell you a new unit with a price higher than any local hardware? Thanks to all.
That worked. Thanks for posting the video.
You are welcome.
pry the value just a silly 1/2 a mm. get a small wrench to grip the protruding value and pull the valve out. it has nothing to do with hot eater running out unless pressed down. Once you have the value out simply cut the rubber o ring off and then replace the value and voila it is fixed..
After cleaning apply a light coat of Vaseline to the gasket, will extend its flexibility and help lubricate.
most people do not re install the 'gasket'-- if that's what you're calling the black o-ring.
the same stuck button just happened to mine. had to shut off the electric suppply and turn off the h 2 0 at the shut off valve to stop boiling water pouring out. i am removing the gasket entirely after freeing the button. (the button started getting stuck 'down' after using a lot of hot water on a dirty pan, then would not shut off. ) fortunately the plumber had put a tee and separate shut off valve to the hot water supply to this unit.
My button just pops out took a small screwdriver and fixed it in about 30 secs
It worked!!!
Can someone please provide the part number and source for a replacement HOT-100 pushbutton.
I sincerely doubt you can purchase the push button separately. Here is their phone number: 1 (800) 558-5700. You can probably purchase just the disposal part and not the entire package with heater.
See Gary Vaughn (below) before you do any thing!!!!!!!
I did not see Gary Vaughn's, please show it, thanks.
Do you leave the rubber gasket off? Do you have any leaks or other problems with the gasket removed?
The gasket does not serve the purpose of water sealing. It does not come in contact with water on either side. I think, it's used for preventing anything getting down to the push button mechanism. But the space between the button and the body is so small, that it works just fine without.
Thanks for the response. I tried this fix today and it worked great. You were right. The gasket is really only there to provide some friction to the button. Once removed, the button has a little play but I'll take that over it getting stuck all the time due to the gasket. Thank you for the video and the help! Good fix!
I'm glad you got it working.
Where is Gary Vaughn's method? Thanks.
at top
I need this but I don't get any audio, for this video only.
This is the slide show only. No audio. Just read and look at the pictures.
Thanks!