Mens 34x34 Fits 32x33 or 32x33* size 34 are some other examples of what will help reduce INADs. The most important thing is the tag waist size being in the title and it needs to be close to the front. Many guys who are a size 38 don't want a pair of Levi's with 40 on the back tag even if it fits them and no one can see it. Lauren probably rarely gets an INAD for the way she does it as it is another good example of how to tackle this issue.
I feel like if you put both tag and actual measurements in the title, it confuses the algorithm, and eBay doesn’t know which buyer to show the listing to!
Oh and a huge problem with eBay listings is that the descriptions have to be "clicked on" just to see them. They should go back to the old way where they were on the first page and you couldn't miss them.
So TRUE. As a shopper myself, I can BARELY FIND THE DESCRIPTION!! Because of all of the sponsored listings in the way. No cool. and doesn't help buyers or sellers
There is a difference between what helps you as a seller and what helps the buyers on ebay (predominantly). 1. to be protected for items not as described the size on the label MUST also be the size in the title. Otherwise the buyer can take a picture of the size label open a case and eBay would nod and say. Yes that was not as described and ends up as a defect in the account. 2. to make the most sales it helps to put the measurements in the title because if potential buyers click on an offer with their measurements and then it really is their measurements (no matter what the label says) this is more likely to lead to a purchase than if a buyer clicks and then reads in the description that the jeans actually turn out to be completely different. To summarise: It is up to the seller to decide what is more important to him. More sales or being safe from cases. Alternative: Put BOTH measurements in the title and in the description: Label says XX but fits like XX. But you have to sacrifice other keywords for this. (I sell clothes on ebay Germany)
Here's an actor's secret you probably don't know about: Often actors (and models) who are only going to work in a film or photoshoot for a short time, will buy your clothes, wear them for their role, or their shoot, and then return them to you later saying, "It didn't fit." They get to use your clothes for a few days, then get their money back. I know this, because I have a LOT of actor/model friends who have done this many many times. I never did it because it is unethical, no matter how poor you are. And I wasn't really a good actor anyway. I preferred working behind the scenes.
In the title I put: Size 34x32 actual inseam 30.”In the item specifics I put the actual inseam size. In the description I put “tag size is 34x32 but actual I seam is 30 inches. I don’t adjust sizes for the waist because I think the tagged waist size often depends on the rise. So if it’s a lower rise, then the tagged waist size will still be 34 but the measurement will be larger because the pants sit lower on the waist. Hope that makes sense. If I’m listing a shirt, I sometimes put “May run small, check measurements for proper fit.”
I will always put the actual mesurements in the title. My condition description says "ACTUAL MEASUREMENTS ARE IN TITLE". Then I will list all mesurements in description and photograph all measurements. I do it for all pants. Works well for me. Thanks for this great content. Ebay reps are clueless for the most part.
I’m glad eBay’s answer was clear as mud. 😂 I list by tag size and always include photos of actual measurements. If it is a large enough discrepancy, I will add ACTUAL X x X at the end of the title, so people hopefully see that before even clicking into the listing.
Ive always put the actual tag size followed by what I measure in the format youve described in previous videos. I do lose keywords, but this ensures I have the actual tag size to protect me from buyers using the tag in their cases, and also allows my listings to show up for the actual measurement. I still get returns, but I’ve only ever once had someone say “your title confused me and thats why I purchased the item in the wrong size.” *The Brand* Jeans Mens/Womens *Tag Size* (Act. *my measurement*)… I think bottom line buyers will always find something since we have limited characters in the title. Even with both measurements sometimes ebay files that I got it wrong on my end when I say I provided both with detailed pictures. Im stuck refunding 100% of their purchase. Love your videos and appreciate all the advice and tips you provide. Hope your sales continue to stay strong.
This is exactly the issue I’ve been struggling with so I am happy for this video! Problem with eBay is that these people are all foreign, hard to understand and just don’t get what you’re trying to ask. I can’t stand it. It seems the representatives are going by what their opinion is. I feel like we should be putting the actual measured size in the title rather than the tag because if the person doesn’t look at the description, at least the jeans are measured accurately by you and listed in the title even though it’s not what the tag says. Then list what the tag says in the description
@@juliecastillo2222 So your returns were when you put the actual measurement in the title? Ugh this is so confusing! Maybe if people read the title AND description it would be helpful!
I would go as small as a 1 inch discrepancy. Men's jeans (and shirts) can vary wildly at times. Even dress pants. It all depends on the manufacturer. My normal size is a 40 x 30, but depending on the manufacturer, and the style, I have to get a different size. A relaxed fit in my size is loose. Regular fit is usually correct for the Wrangler brand. Dickies runs small, so I have to go the next size up. Levis don't fit me right, so I stick with Wrangler for personal use. Just to give you a heads up for your shirt store, the same thing goes with shirts. Depending on manufacturer, I can wear a large, and an extra large. However, some large size shirts are too small. Hopefully, this will give you some ideas from a male perspective.
That’s so interesting that even men’s clothing can vary so much! I was thinking it was just women’s clothing that was widely different from brand to brand. Ay yi yi
I agree - a one inch difference and I'm typing the actual measurements (jeans/pants) in the title. However, after reading the comments, I kind of like those who suggest the tag size and then "actual 34x32" or "tag 34x32", but I don't like how many characters it eats up, especially if the jeans are really trendy and you need those keywords.
@@inittoflipit2052 If you copy and paste your title to the top line of your description you can add all the keywords you want there. It won't affect your TITLE ranking but ebay and Google both scrape your description for duplication on keywords (meaning, the more a ranked word appears the higher your listing ranks) AND they both give greater weight to the top line of your description so it is almost as effective as the title.
@@5DGuitars It is my understanding (and eBay has confirmed) that the algorithm no longer takes the description into account when using the buyers search specifications UNLESS buyers click that specific filter. The algo only searches the title and the item specifics. I've always (25 yrs) duplicated the title as the top line of my description, but I don't think it helps anymore, unless the buyer is using that filter.
Thank You for taking the time to call all of those reps.I've had the same question Every time almost that I make a listing of Jeans that are off by an inch or 2 in the inseam or waste, or even both eBay representatives are laughable. There's no leadership. They don't fall in line with one common rule. It's crazy ...
I put both tag and actual measured size in title...as we all know, many buyers never look at the description. Not sure how some sellers put NO measurements in listings and STILL get sales lol.
I put the actual measurements in the title next to the word READ, and I still got an INAD recently. I refused to send him is original shipping back and he escalated. eBay sided with me, so I didn't have to pay the shipping and it did not count as a defect, HOWEVER, they gave the guy his shipping cost back, out of their pocket. This irritates me because the guy had over 2000 feedback (as a buyer) and knows how to game the system....and eBay let him do it. It was jaw-dropping to see and hear the different answers you got from the reps. Thanks for sharing.
Since I don't want to use the extra characters in the title to put both, I put the tag size. Then the actual measurements in the description. So far I haven't had any issue. But I don't sell the volume in jeans that you do. I do a lot of dresses, with some other stuff mixed in. And I agree with you! Women's sizing should be done like men's. Never understood why it's not.
Very true Ill have all the photos and measurements 30x28 and listing sayings L or similar. And person will write back not fitting,etc. Im like do you wear 30x28" no I went with the Large... so you wear 36x34 and just went with the Large.
You got the results I expected. I don't sell women's jeans because of that this issue. I do sell a few men's jeans but now I am Leary of them after watching this video. I left ebay last year because of the INADS last year. Ebay's policies for that are unfair to sellers. I came back about 2 months ago but not sure I will stay. Thanks for sharing this, it was informative,
One more...some people buy the same brands repeatedly in a specific tag size and they always fit so if we put the actual measured size and not the tag, they won't see the listing. Then there are the people who know their size and look for exact measurements. There is truly no answer to this problem
I’ve sold jeans on eBay for 24 years and I always put both tag size and actual in the title and in the body of the listing. Then I state 2 or 3 times that the measurement is different than the tag by putting the measurement at the top of the listing with the ones that have a discrepancy in bold and explaining it each time. I think I have had only 3 or 4 returns for size over the years and I have no problem selling them from messing up the algorithm. This is just one of those reseller issues that would drive everyone crazy 😜
I sell a lot of jeans and rarely get returns on them. When I list men’s jeans, I will put the actual measurement in the title, waistxlength and the words “actual measure”. hoping they’ll see those words and take notice, but we know how buyers are 🤨 For women’s jeans, I will put the waistxlength & and whatever the tag says. I have photos with the measurements for them to see, then in the listing I will put a line that says: size tag says 34 x 32 SEE ACTUAL MEASUREMENTS BELOW. Then I will have the actual measurements for them. Lastly, at the bottom of the description, I have a blurb that I put in every blue Jean listing that says: PLEASE READ: In time jeans can shrink or stretch. Please see all photos and read listing to see the actual measurements. Is that a little overkill, absolutely but I copy and paste so it goes quickly when I list. Recently, someone tried to return a pair of jeans until I reminded them of the information I put in the listing. They opened the package and messaged me right away because the tag didn’t match the size they wanted. Once they saw the listing and tried the jeans on, they apologized and kept the jeans. For women’s jeans, I do the waist and length in the title because all of us women know none of our sizes match from brand to brand. But in all seriousness, no matter what we do, you’re going to get customers that don’t read a single thing or look at any pictures but the first one like you said.
I usually put the tag size and the actual size in the title and the description and put a disclaimer in my description to flat lay something similar to know your own actual measurements
Doesn't matter what you do. Buyers are sometimes too quick to buy without looking at the actual measurements correctly. I put it in the description, item specifics, even in the additional notes and still get returns.
I recently switched to actual measurements only in the title to save characters for other words. I will put the tag size in the item specifics as the size so it still works for people using filters to find the size they like of that brand and the waist and inseam item specifics are true measurements for those who want accuracy and in the description everything is stated.
From all of the sellers that I examine (I look at dozens of successful stores, not just youtubers) the consensus I take is a title that should look something like this... Brand Jeans Men 36x32 (35x30 actual) Fit Wash Keyword Keyword Keyword etc... I would go with a 1" difference triggering the "actual" just to cover your butt. That being said, you will still get returns from "Karen" who tells you that she wears size XX and these definitely don't fit like a XX, or "my husband wears this brand all the time but yours are too tight/loose/long/short. Just refund, take the hit and move on in as stress free a manner as possible.
I always do Levi's Jeans Mens 34x32 Meas 32x30...... It has worked and I have not had issues with returns on size being bad. I do not find that most customers read the description 🤷 Oh, I also always put the measured dimensions as the item specifics so if LHN is used to select size they get the correct size. The reason I put the measured size early in the title is because the end of the title is cut off on mobile
For anyone wanting to be ultra clear to their buyers (even though this is more work), you can put the “actual measurements” and “tag size” info text ON the first picture so they will see the text right there on the main photo. (For people who don’t look at the notes or flip through all the photos to see the measurements, they just look at the first photo and buy it.)
I’m totally with you on this. I’ve gone back and forth over the years on the best way to list bottoms. I think using the measured size is best and state in the condition description and item description boxes what the tag actually states. Buyers are searching there size and if your using tag size buyers are more likely to click your listing and not buy. If your putting both into your title your confusing the eBay search engine. Damned if you do, damned if you don’t.
Exactly why I stopped selling Nudie jeans. Every pair was returned! With all of our clothes, I put tag size in title. actual measurements are in photos, description and item specifics. I can't stop anyone from doing a false INAD so this is good enough for me!
Thank you for doing this. I sell mostly new with tags men's jeans and most of them are short of the inseam tag size. I asked you a few weeks ago about this and was doing your 1.5" rule. I have still been mentioning the actual size in the title sometimes and always in the description. The INad should go against the companies that make the jeans 😂, not us. Thank you again for doing a thorough investigation. Love your glasses❤❤❤
i put the actual measurement in the title and item specifics and both label measurements and actual measurements in the description and have photos of the measurements in the 2nd and 3rd photo and then the label
I think overall it depends on return rate. Before I listed the measurement size, I had a pretty high return rate due to items not fitting. IE I would only sell 10 pairs of jeans and I would get 3-4 returns because they don't fit. Now I get maybe 1-2 returns for every 10 sold. I tell customers this information if they ask why the size is different, or if they open up a case for a return. If something reduces my return rate in half, I will do that all day. I also went to always adding a 1 inch to my inseam measurement, as I found that they most likely measure at the factory when the fabric is unwashed and pulled taught. Lots of levis new with tags I've seen be exactly 1 inch off all the time, so now I just add one inch to the inseam to account for any fabric stretching/not being exactly straight. I think the 2 inch rule should work well overall though.
This is the same scenario when I used to sell expired tea. I would write in the title best by date 2021. After each purchase, I would contact the buyer if they notice BB date before I ship. Only few said yes few said they didn’t but its ok to ship and most didn’t notice. (this was $40/box discontinued tea and I didn’t want used product back so I was happy to cancel) you’d be surprised how many people didn’t see title, pictures or description 😂 It took me few months to sell, I copied and pasted same message to each buyer, after I sold 200+ I stopped selling expired products!!! (and also after eBay warned me I’ve been canceling too many sales hahaha)
Thank you for the video! I never ignore the original information about size of the garment. If measurements are different, I add in the title the actual measurements using word "actual" and in the item description also actual measurements. I put this information in the description that actual measurements are different than original tag says and also a note to "keep in mind that previous use and wash may change sizing a bit". This may not prevent returns anyway but at least I am covered that I provided all information and pictures with measurements. Wishing everybody has successful selling business💪!
Carrie I recently changed how I do it partly based on what you have been doing. Best to give an example for jeans with tag size 34x34 but measured tight and short. Levi's Jeans Mens 32x32* Size 34 and then in the item specifics the Size is 34 the waist size is 32 and the inseam is 32. In both the conditions and description section i put *Tag size is 34x34 but measured 32x32.
Same with Hawaiian (and other) shirts. Tag size = Large. Measures 24 inches across the chest. I just list it with tag size, then a note in Item Description: "Size L - Note Measurements." Works most of the time, not all.
I’ve been selling since 2004, problem is people don’t read. I put the actual measured size in the title. Putting the tag size of W32 when it’s stretched out to 34 inches is ridiculous and you’re asking for an issue. In the description I put the original tag size and the actual size of the jeans, problem is people don’t read it. I have lost count of the amount of times I get a return or a message say the jeans you sent me say they are a 32 on the tag and these are bigger than that which is all explained in the listing, they just didn’t bother to read it! You can’t win as the majority of humans are just plain dumb 😂
I have been selling on Ebay for 20 years and when I sell size tagged jeans I always put actual measurements in the Title. And in item specifics. Then in description I add what measurement tag states , refer to photo, then state actual measurements. Most people that purchase jeans know it's common not to match up. Never had return for fit. I also measure rise in front.
EXACTLY what I also do. I have not sold tens of thousands of pants and jeans but have sold many hundreds of them at this point. My title will always say the actual measurements of the item. The item listing details have the current waist size and current inseam size also. In the description, I provide 'NOW measurements are'...and state the tag size afterward. So far, so good...
I put the measured size in title and description. But also in the description and condition box (I list on laptop) I put tag size W36 L30 - measured size W33 L29 .
First, I ALWAYS use actual for Inseam in title & item specifics. Any other choice is simply stupid. Men know their inseam, and it is a constant. If they are hemmed I call it out in both condition and description; if they are a little short from shrinkage, the language is in my general template covers this. Where the difference from tag is noteworthy (like more than an inch shorter than the tag), I try to ascertain hem vs shrinkage and mention in description. "The inseam is 3x" due to normal shrinkage" or "These jeans have been tailored to a 3x" inseam." Waist differs based on if measurements are OVER or UNDER. Waist measuring OVER is indicative of "fantasy sizing" which is increasingly common in men's based on brands (e.g. find Diesel typically +2-3" Lucky +2" and even Levi's +1-2"). It's not as extreme as women's, but it is getting there. In that case, I use Tag Size in title and "Size" field but I add actual to the "Waist Size" field and in the picture showing measurements. When waist measures BELOW tag by more than 0.5" I call out in TITLE (Tag X; Actual Y). This happens primarily in vintage, and buyers are used to it. In that case, I will typically use the actual measurement in both the "Size" and "Waist Size" field.
What does your title structure look like now? I have played around with titles a lot to try and give as much information and avoid issues. The structure I use is one of 4: Tag matches measures W34 L30, Waist different to tag W34 Measures W33 L30, Leg different to tag W34 L30 Measures L29, Both measures different W34 L30 Tag Measures W33 L29. Hope this helps 😊
I sell a lot of jeans too (mostly womens) but for my mens if it is an inch or more I will put the current measurments in the title. In description I note tag states 34 X 32 current measurements are 33 X 30. So far it has worked out for me. Been selling full time on ebay for 5 years.
Thanks for the video, we had 2 INAD's, 1 had the tag size in the title, photos and detailed description of the actual measurements, ebay went with the buyer. The second one had the actual size in the title because the waist was 1.5 inches smaller than the tag size with detailed information about the differences in the description, ebay went with the buyer. I talked to a rep on the phone, using the first case as an example, they didn't have access to the first one because the case was closed. We started listing the tag size in the description then add (actual 32x36). We had negative feedback after a return because our description was "misleading". Ebay declined to remove the feedback. This is the price we pay for selling jeans, especially women's jeans. Customer support is basically no help. I've been selling on ebay since 2001 customer service has declined significantly in recent years.
i sell quite a few everyday and have done it this way for 26 years, what i do is do tag then actual if its different Levis jeans mens 34x30 (fits 32x32) blue etc etc etc, Then you have size in the required that will get tag size , then below that in additional info, the measurement sizes go there. I will note i have never not 1 time had ebay not side with me when an inad comes through for sizing.
Really fun idea to go to the source for the info! I do a similar method where if the measurements are within 1 inch I do tag size and item specifics with the true measurements. Over 1 inch I do measured size
For men's jeans, I put the actual waist & inseam measurements in the title (ie: 34X30). I also put the tag size in the description [ie: 34X32 (Size onTag)] . I put an additional line in my description labeled "Actual Measurements" and list waist, inseam, rise and leg opening. Since women's jeans don't typically put the waist and inseam measurements on their tags like men's jeans, I put the tag size in the title (ie: 14). In the description, I also put the tag size and then again, put an additional line in my description labeled "Actual Measurements" and list waist, inseam, rise and leg opening. I have had pretty good success with this. I have never been able to find a direct phone number to call eBay for help (kudos to you). There helps, FAQ's and chat are frustrating and less than helpful.
I always put actual measurements in the title,then (??) That....then in the description I'll put " please check measurements " hopefully the question marks will prompt the customer to go to the details,then actually check the measurements on the photos...also if a huge difference I'll just drop a message to the customer before I post it to them to check they've checked,a bit time consuming but hopefully will save a return 😊
I have been an eBay seller since 1999. I put both in title if 1 inch difference or more. My thought is someone who wears size 32 waist searches a size 32. If the tag says 33 but it really is a 32, then that buyer might find my listing. Then first thing in both condition & description I put "tag size" and then "measured size". I have sold so many jeans and only get 1-2 returns per year . Never had a ding for not described on clothing ever.
I have had this same issue before. What I did in the title was W32/L32 - 30. IT did sell and did not get returned. I explained the L32 - 30 in the description field as well. My thought was having both in the title forces the buyer to read more.....
What has helped me reduce any negative feedback or issues Is I HAVE NOTES ALREADY TYPED IN WHERE I ATTACH TO THE JEANS IN THE PACKAGE, SO This way they actually read, most guys do not read they go by label. Seems this happens often i noticed with levi's more than other companies
@@juliedubois5650 for the size I use what is stated on the tag but then I use the measurement for the inseam (as there is only one space for this measurement). I will then use the measurement for the Waist Size in the additional section and also include the measurements within my description. I hope the way I worded it makes sense!
@@juliedubois5650 I use both. There is a "Size" item specific in the "required" section... that is where I put the "tag size" then in the "additional" item specific section there is a "waist size" that is where I put the "actual measurement".
Ive also had youtuber suggest not buying any jeans that are to far off the tag like 3" max. Hemmed seem to be hard to sell as well. Really hard to tell in the store or bins though unless you can hold it up to yourself.
Had a woman one time tell me that no matter what size Jean you wear, always try the size before you buy. She said she used to work in a popular jeans factory and they cut the material in stacks. She said as the blade cuts it goes out slightly toward the bottom (top pair are properly sized and bottom wind up being slightly bigger.) And I believe it cause no two pair of jeans fit the same when I try them on. So after she told me this, I literally measure all my jeans before listing. And many times the size don't match.
Clothes will either fit or they won't. It doesn't matter what you do or say. That's retail. I do tag size in title with actual size in parentheses. I say READ. I provide ample photos and included measurements. I got tired of INADs. I now am a prorated seller offering free returns. No more fighting INADs. Buyer pays original shipping. There is a cost to them if they don't read or look at a the pictures. The system is a good balance between buyers and sellers. The buyer pays shipping one way and I pay for the return. They can't use an INAD to manipulate the cost of a return.
I list what is on the tag and show the actual measurements. If the customer was buying those jeans new...and had them today, that is what they would experience. If jeans were hemmed, that would not be the "off the shelf" experience if the customer bought new. Now....how to tell if they were hemmed is a different story (especially if done well.) But should be clear if they are more than 1" or so different than tag.
I worked cs and qc for a catalog. If the measurements were off from the tag, we would announce it in the comments section. Also, running large and running small where options. Imo customers should be looking at any comments made by the "company" We all need to do our due diligence :) Great video 🎉
I put the tag measurements in the title and then the measured in parentheses with a note to *read* or something like that. Unfortunately that takes up valuable keyword space and I'm on the fence about whether it's worth getting more views and sales and more returns or not. And you're right about new jeans can be just as bad, I once bought four pair of Levi's at Kohl's after trying one pair on and buying the other three exactly the same. When I got them home three didn't fit and when I took a ruler to them the measurements were off by an inch or more.
I list my stuff with measured size first the put the tag size also in the title, for example "34x29 (Tag 34x32)" If it is obviously hemmed then I also add the word "hemmed" in the title, but if its just shrunk a couple of inches then I just put that in the description section. If its less than 1 inch difference then I just put a statement in the comments that "my measurements show the waist size closer to 31 inches versus the tag size of 32 inches" then they know these are going to be a snug fit.
I think some of the tech support persons were a little confused and just went straight to tag size. I personally put the measured size followed by an asterisk for the title and then put something like TAG IS 34X30 BUT ACTUALLY MEASURES 29X32 (SEE PHOTOS) for the condition and description. I make sure it in bold and uppercase so it's clear as day.
What I usually do is put the tag size in the title but when I choose the sizes in drop-downs or where the field asks for size metadata, I choose/input the real measurements, as well as include allll of the explanation and full real measurements in the description. My template for all listings looks like this: ______ Brand Item Name Brand Color (generic color) [ex: Marine (dark royal blue)] Tag Size X / Fits Like Y (see measurements below) Style # If Known •Rise •Leg style/fit •Notable details •Fabric description [ex: midweight denim with no stretch] •Pattern/color description [ex: medium blue wash with manufactured fading] Fabric Content Condition [ex: New With Tags / Excellent pre-owned condition] No rips, stains, or notable flaws OR describe the flaws Flat Unstretched Approx. Measurements (inches): Waist: Rise: Hip: Inseam: Thigh: Leg/Ankle: Keywords: a b c d [any applicable that were not already used in rest of listing] ______ Granted I am not nearly as successful or profitable of a reseller as you are, I do have to toot my own horn that in 5ish years of reselling approx. $35k /1500 items, I have only ever had 3 completed returns, 2 of which I approved and only 1 I lost after dispute. Maybe 25 have attempted returns, which is still a fairly low number, but because my descriptions are so thorough and accurate (whether or not these people are willing to actually read the tedious details I include is another story haha), I usually have an easy time winning disputes because I have so much text proving everything I honestly and candidly claim about the item. This also helps convert browsers into buyers, minimizes elements of surprise, and almost guarantees a five star rating.
@@carrieathome omg i thought this got deleted earlier! i am so happy it made it to your eyes! good luck and i will def be along on this journey with you. thx for all the amazing content! 🩷
Let say a buyer is only searching by title ? like he is searching for 30x30 and in your title it says 32x32 (tag size) but in the item specifics you put 30x30 (real size) will you pair of jeans will come up in search if he only search by title ?
@@juliedubois5650 it likely depends on the platform. not all are providing search results based on only searching the titles, but the more search terms that match up with terms in the title would appear priority/closer to top search results. i believe that this issue affects men more than women because as a woman, i can range from like 5 diff. sizes depending on the brand/style (i literally have everything from s-xl in my real life closet). therefore, as a shopper, i personally never type my size into the search bar but instead use the size filter to at least narrow it down if possible. basically what im saying is if i wear a 30x30, that is what im searching as a buyer. as a seller, as long as i have that real size mentioned as much as possible in listing, it will show up sooner or later, and it may not matter much depending on the platform. i am the first to admit i am no ebay expert because it has changed so much over the years (i opened my account in 2002) and it went from being my first reselling platform before i was pro to my least used. maybe if i prioritized using ebay i would restructure my titles a bit to experiment with if it brought in more sales. tl;dr buyers search their real size, so if your item for sale equals their real size, it will likely fit them physically so as long as it's mentioned along with tag size, you should have your based covered.
I put actual measurements in title when I do men’s, and women’s I state in description, bc women’s jeans are different. The 2nd pic always starts w ruler measurements.
When you said, "I went straight to chat over just calling because I am nervous." I laughed because same! lol also 100% agree with you, why can't women's jeans be measured in the same way as mens in the fashion industry. For my mens jeans listing I always put Brand Name 36x32 (Actual 34x30) & I don't believe I have ever had an INAD for mens jeans for the past 3 years I've been reselling.
You should show this video to ebay and tell them to fix the 50% of your cases they sided with the buyer on - until they can all get on the same page with their answers. You should not be penalized for something even THEY don't know how to handle. Sheesh! I deal with the airlines in my day job and it's the same thing. You get a different answer to the same question every time you call. Frustrating!
I try and put odd sizing on my clothing, a blurp in the comment area, it comes before the description box when listing. I feel that if you have a buyer who only looks at pictures it means they are not scrolling on the website and maybe I can catch their attention there. I know that doesn't show o. The phone though so I alway put that info in the description area of the listing. And some times with tops yOu get these end of run mistakes like the person. At the factory forgot to switch to the next size when the mediums were done being made and they don't fix it they just send it out (sometimes you find this more with the pallet sale stuff) the reaso. They couldn't sell them was that they didn't fit right. Hope that made sense love your videos, I am down here in southwest Missouri near springfield, keep up the good work
Thank you for taking the hit for us! Keep doing what you’re doing. I thinks it’s a no win situation sometimes bc some people just don’t verify what they are buying. But in the big scope, I know your flagging the correct size helps the unseen majority. Btw your glasses are soooo cute! Where did you get them? I’m on the hunt for another pair.
I always list tag size. I am a man and I couldn't tell you what my actual measurements are. But, I can tell you that in the brands of jeans I buy they are 38x32.
I sell and buy. I always list it with the tag size and then add all the measurements in the description. I personally don't like when I'm trying to buy something and the seller is listing as a size that is not on the tag.
This has been a dilemma for me as well. I put tag size in the title and the size field and then list actual measurements in the description. I don’t think EBay knows either. 😂
I put the tag size in the title. In the description, I note the actual measurements. If the actual measurements are way off from the title, I don’t even list them. I have been selling primarily jeans for seven years. I rarely get returns.
Loved the video, thanks so much for being original and taking the time to make this video. Where did you buy your racks for your inventory system? A link would be greatly appreciated for the exact ones you have. Thank you Kindly.
I always do like “American Eagle Mens 34x34 (actual 32x33)” in the title so it’s there. But in the like specifics I always put the measurement.
In item specific you put actual measurements is that right ?
Yes! That's what I do. It HAS to go in the title. It's amazing how people refuse to read past that.
Mens 34x34 Fits 32x33 or 32x33* size 34 are some other examples of what will help reduce INADs. The most important thing is the tag waist size being in the title and it needs to be close to the front. Many guys who are a size 38 don't want a pair of Levi's with 40 on the back tag even if it fits them and no one can see it. Lauren probably rarely gets an INAD for the way she does it as it is another good example of how to tackle this issue.
I feel like if you put both tag and actual measurements in the title, it confuses the algorithm, and eBay doesn’t know which buyer to show the listing to!
@@LisaTalamo-oo5to It actually shows it to more people. People who want a 34x34 AND to people who want a 33x32, for example.
Oh and a huge problem with eBay listings is that the descriptions have to be "clicked on" just to see them. They should go back to the old way where they were on the first page and you couldn't miss them.
So TRUE. As a shopper myself, I can BARELY FIND THE DESCRIPTION!! Because of all of the sponsored listings in the way. No cool. and doesn't help buyers or sellers
Tackling an age old debate!
There is a difference between what helps you as a seller and what helps the buyers on ebay (predominantly).
1. to be protected for items not as described the size on the label MUST also be the size in the title. Otherwise the buyer can take a picture of the size label open a case and eBay would nod and say. Yes that was not as described and ends up as a defect in the account.
2. to make the most sales it helps to put the measurements in the title because if potential buyers click on an offer with their measurements and then it really is their measurements (no matter what the label says) this is more likely to lead to a purchase than if a buyer clicks and then reads in the description that the jeans actually turn out to be completely different.
To summarise: It is up to the seller to decide what is more important to him. More sales or being safe from cases.
Alternative: Put BOTH measurements in the title and in the description: Label says XX but fits like XX. But you have to sacrifice other keywords for this.
(I sell clothes on ebay Germany)
i think if you have both measured and label size somewhere in the listing you should be covered not necessarily the title
Here's an actor's secret you probably don't know about: Often actors (and models) who are only going to work in a film or photoshoot for a short time, will buy your clothes, wear them for their role, or their shoot, and then return them to you later saying, "It didn't fit." They get to use your clothes for a few days, then get their money back. I know this, because I have a LOT of actor/model friends who have done this many many times. I never did it because it is unethical, no matter how poor you are. And I wasn't really a good actor anyway. I preferred working behind the scenes.
That's exactly why I don't offer free returns. Buyers always pay for the return label if the item doesn't fit.
This is why I don't refund shipping for doesn't fit, so yeah I have free returns, but I also keep your first shipping charges...😂
Example of my title:
Levi’s 511 jeans men’s 34x32 (actual 32x30)
Item specifics:
size 34
Waist 32
Inseam 30
Condition / description notes (measures 32x30)
Low return rate
In the title I put: Size 34x32 actual inseam 30.”In the item specifics I put the actual inseam size. In the description I put “tag size is 34x32 but actual I seam is 30 inches. I don’t adjust sizes for the waist because I think the tagged waist size often depends on the rise. So if it’s a lower rise, then the tagged waist size will still be 34 but the measurement will be larger because the pants sit lower on the waist. Hope that makes sense. If I’m listing a shirt, I sometimes put “May run small, check measurements for proper fit.”
I will always put the actual mesurements in the title. My condition description says "ACTUAL MEASUREMENTS ARE IN TITLE". Then I will list all mesurements in description and photograph all measurements. I do it for all pants. Works well for me. Thanks for this great content. Ebay reps are clueless for the most part.
I never measure myself and if I know the brand I like and what size usually fits, that is what I order.
I’m glad eBay’s answer was clear as mud. 😂 I list by tag size and always include photos of actual measurements. If it is a large enough discrepancy, I will add ACTUAL X x X at the end of the title, so people hopefully see that before even clicking into the listing.
Ive always put the actual tag size followed by what I measure in the format youve described in previous videos. I do lose keywords, but this ensures I have the actual tag size to protect me from buyers using the tag in their cases, and also allows my listings to show up for the actual measurement. I still get returns, but I’ve only ever once had someone say “your title confused me and thats why I purchased the item in the wrong size.”
*The Brand* Jeans Mens/Womens *Tag Size* (Act. *my measurement*)…
I think bottom line buyers will always find something since we have limited characters in the title. Even with both measurements sometimes ebay files that I got it wrong on my end when I say I provided both with detailed pictures. Im stuck refunding 100% of their purchase.
Love your videos and appreciate all the advice and tips you provide. Hope your sales continue to stay strong.
This is exactly the issue I’ve been struggling with so I am happy for this video! Problem with eBay is that these people are all foreign, hard to understand and just don’t get what you’re trying to ask. I can’t stand it. It seems the representatives are going by what their opinion is. I feel like we should be putting the actual measured size in the title rather than the tag because if the person doesn’t look at the description, at least the jeans are measured accurately by you and listed in the title even though it’s not what the tag says. Then list what the tag says in the description
I’ve been doing this and have had 3 returns saying they need tag size because they know how they’ll shrink 🤷♀️
i usually put both in the condition box its hard to miss there as high up on the listing
@@juliecastillo2222 So your returns were when you put the actual measurement in the title? Ugh this is so confusing! Maybe if people read the title AND description it would be helpful!
I would go as small as a 1 inch discrepancy. Men's jeans (and shirts) can vary wildly at times. Even dress pants. It all depends on the manufacturer. My normal size is a 40 x 30, but depending on the manufacturer, and the style, I have to get a different size. A relaxed fit in my size is loose. Regular fit is usually correct for the Wrangler brand. Dickies runs small, so I have to go the next size up. Levis don't fit me right, so I stick with Wrangler for personal use.
Just to give you a heads up for your shirt store, the same thing goes with shirts. Depending on manufacturer, I can wear a large, and an extra large. However, some large size shirts are too small. Hopefully, this will give you some ideas from a male perspective.
That’s so interesting that even men’s clothing can vary so much! I was thinking it was just women’s clothing that was widely different from brand to brand. Ay yi yi
I agree - a one inch difference and I'm typing the actual measurements (jeans/pants) in the title. However, after reading the comments, I kind of like those who suggest the tag size and then "actual 34x32" or "tag 34x32", but I don't like how many characters it eats up, especially if the jeans are really trendy and you need those keywords.
@@inittoflipit2052 If you copy and paste your title to the top line of your description you can add all the keywords you want there. It won't affect your TITLE ranking but ebay and Google both scrape your description for duplication on keywords (meaning, the more a ranked word appears the higher your listing ranks) AND they both give greater weight to the top line of your description so it is almost as effective as the title.
@@5DGuitars It is my understanding (and eBay has confirmed) that the algorithm no longer takes the description into account when using the buyers search specifications UNLESS buyers click that specific filter. The algo only searches the title and the item specifics. I've always (25 yrs) duplicated the title as the top line of my description, but I don't think it helps anymore, unless the buyer is using that filter.
Thank You for taking the time to call all of those reps.I've had the same question Every time almost that I make a listing of Jeans that are off by an inch or 2 in the inseam or waste, or even both eBay representatives are laughable. There's no leadership. They don't fall in line with one common rule. It's crazy ...
I put both tag and actual measured size in title...as we all know, many buyers never look at the description. Not sure how some sellers put NO measurements in listings and STILL get sales lol.
Yeah I like this strategy. I’ll have “Tag 34x34 Fits 30x28” in the title if I can
Thanks for tackling this difficult subject Carrie! 🥰
I put the actual measurements in the title next to the word READ, and I still got an INAD recently. I refused to send him is original shipping back and he escalated. eBay sided with me, so I didn't have to pay the shipping and it did not count as a defect, HOWEVER, they gave the guy his shipping cost back, out of their pocket. This irritates me because the guy had over 2000 feedback (as a buyer) and knows how to game the system....and eBay let him do it. It was jaw-dropping to see and hear the different answers you got from the reps. Thanks for sharing.
Since I don't want to use the extra characters in the title to put both, I put the tag size. Then the actual measurements in the description. So far I haven't had any issue. But I don't sell the volume in jeans that you do. I do a lot of dresses, with some other stuff mixed in. And I agree with you! Women's sizing should be done like men's. Never understood why it's not.
Cracks me up though, you offer all the info necessary for the buyer to purchase. But eBay will let the buyer do an INAD. 🤦🏻♀️
Very true Ill have all the photos and measurements 30x28 and listing sayings L or similar. And person will write back not fitting,etc. Im like do you wear 30x28" no I went with the Large... so you wear 36x34 and just went with the Large.
You got the results I expected. I don't sell women's jeans because of that this issue. I do sell a few men's jeans but now I am Leary of them after watching this video. I left ebay last year because of the INADS last year. Ebay's policies for that are unfair to sellers. I came back about 2 months ago but not sure I will stay. Thanks for sharing this, it was informative,
One more...some people buy the same brands repeatedly in a specific tag size and they always fit so if we put the actual measured size and not the tag, they won't see the listing. Then there are the people who know their size and look for exact measurements. There is truly no answer to this problem
I’ve sold jeans on eBay for 24 years and I always put both tag size and actual in the title and in the body of the listing. Then I state 2 or 3 times that the measurement is different than the tag by putting the measurement at the top of the listing with the ones that have a discrepancy in bold and explaining it each time. I think I have had only 3 or 4 returns for size over the years and I have no problem selling them from messing up the algorithm. This is just one of those reseller issues that would drive everyone crazy 😜
I sell a lot of jeans and rarely get returns on them. When I list men’s jeans, I will put the actual measurement in the title, waistxlength and the words “actual measure”. hoping they’ll see those words and take notice, but we know how buyers are 🤨 For women’s jeans, I will put the waistxlength & and whatever the tag says. I have photos with the measurements for them to see, then in the listing I will put a line that says: size tag says 34 x 32 SEE ACTUAL MEASUREMENTS BELOW. Then I will have the actual measurements for them. Lastly, at the bottom of the description, I have a blurb that I put in every blue Jean listing that says: PLEASE READ: In time jeans can shrink or stretch. Please see all photos and read listing to see the actual measurements. Is that a little overkill, absolutely but I copy and paste so it goes quickly when I list.
Recently, someone tried to return a pair of jeans until I reminded them of the information I put in the listing. They opened the package and messaged me right away because the tag didn’t match the size they wanted. Once they saw the listing and tried the jeans on, they apologized and kept the jeans. For women’s jeans, I do the waist and length in the title because all of us women know none of our sizes match from brand to brand. But in all seriousness, no matter what we do, you’re going to get customers that don’t read a single thing or look at any pictures but the first one like you said.
I usually put the tag size and the actual size in the title and the description and put a disclaimer in my description to flat lay something similar to know your own actual measurements
Doesn't matter what you do. Buyers are sometimes too quick to buy without looking at the actual measurements correctly. I put it in the description, item specifics, even in the additional notes and still get returns.
I recently switched to actual measurements only in the title to save characters for other words. I will put the tag size in the item specifics as the size so it still works for people using filters to find the size they like of that brand and the waist and inseam item specifics are true measurements for those who want accuracy and in the description everything is stated.
Herculean effort! Thanks, Carrie! I like the idea of putting both as some commenters are already doing.
From all of the sellers that I examine (I look at dozens of successful stores, not just youtubers) the consensus I take is a title that should look something like this...
Brand Jeans Men 36x32 (35x30 actual) Fit Wash Keyword Keyword Keyword etc... I would go with a 1" difference triggering the "actual" just to cover your butt.
That being said, you will still get returns from "Karen" who tells you that she wears size XX and these definitely don't fit like a XX, or "my husband wears this brand all the time but yours are too tight/loose/long/short.
Just refund, take the hit and move on in as stress free a manner as possible.
I always do Levi's Jeans Mens 34x32 Meas 32x30...... It has worked and I have not had issues with returns on size being bad. I do not find that most customers read the description 🤷 Oh, I also always put the measured dimensions as the item specifics so if LHN is used to select size they get the correct size. The reason I put the measured size early in the title is because the end of the title is cut off on mobile
For anyone wanting to be ultra clear to their buyers (even though this is more work), you can put the “actual measurements” and “tag size” info text ON the first picture so they will see the text right there on the main photo. (For people who don’t look at the notes or flip through all the photos to see the measurements, they just look at the first photo and buy it.)
I’m totally with you on this. I’ve gone back and forth over the years on the best way to list bottoms. I think using the measured size is best and state in the condition description and item description boxes what the tag actually states.
Buyers are searching there size and if your using tag size buyers are more likely to click your listing and not buy. If your putting both into your title your confusing the eBay search engine. Damned if you do, damned if you don’t.
Exactly why I stopped selling Nudie jeans. Every pair was returned! With all of our clothes, I put tag size in title. actual measurements are in photos, description and item specifics. I can't stop anyone from doing a false INAD so this is good enough for me!
Thank you for doing this. I sell mostly new with tags men's jeans and most of them are short of the inseam tag size. I asked you a few weeks ago about this and was doing your 1.5" rule. I have still been mentioning the actual size in the title sometimes and always in the description. The INad should go against the companies that make the jeans 😂, not us. Thank you again for doing a thorough investigation. Love your glasses❤❤❤
I do tag and actual in the title…I’m aware so many don’t look at the description! So far, so good…knock on wood, lol! Love your content!!!
I put the tag size in title but the real measurements In pictures and description
i put the actual measurement in the title and item specifics and both label measurements and actual measurements in the description and have photos of the measurements in the 2nd and 3rd photo and then the label
Actual measurements always for me. Everywhere. Tag will be photographed. Haven’t had an issue. Major differences will be indicated.
I think overall it depends on return rate. Before I listed the measurement size, I had a pretty high return rate due to items not fitting. IE I would only sell 10 pairs of jeans and I would get 3-4 returns because they don't fit. Now I get maybe 1-2 returns for every 10 sold. I tell customers this information if they ask why the size is different, or if they open up a case for a return. If something reduces my return rate in half, I will do that all day. I also went to always adding a 1 inch to my inseam measurement, as I found that they most likely measure at the factory when the fabric is unwashed and pulled taught. Lots of levis new with tags I've seen be exactly 1 inch off all the time, so now I just add one inch to the inseam to account for any fabric stretching/not being exactly straight. I think the 2 inch rule should work well overall though.
I’ll test it out and share my results!
This is the same scenario when I used to sell expired tea. I would write in the title best by date 2021. After each purchase, I would contact the buyer if they notice BB date before I ship. Only few said yes few said they didn’t but its ok to ship and most didn’t notice. (this was $40/box discontinued tea and I didn’t want used product back so I was happy to cancel) you’d be surprised how many people didn’t see title, pictures or description 😂 It took me few months to sell, I copied and pasted same message to each buyer, after I sold 200+ I stopped selling expired products!!!
(and also after eBay warned me I’ve been canceling too many sales hahaha)
Thank you for the video! I never ignore the original information about size of the garment. If measurements are different, I add in the title the actual measurements using word "actual" and in the item description also actual measurements. I put this information in the description that actual measurements are different than original tag says and also a note to "keep in mind that previous use and wash may change sizing a bit". This may not prevent returns anyway but at least I am covered that I provided all information and pictures with measurements. Wishing everybody has successful selling business💪!
Carrie I recently changed how I do it partly based on what you have been doing. Best to give an example for jeans with tag size 34x34 but measured tight and short. Levi's Jeans Mens 32x32* Size 34 and then in the item specifics the Size is 34 the waist size is 32 and the inseam is 32. In both the conditions and description section i put *Tag size is 34x34 but measured 32x32.
Same with Hawaiian (and other) shirts. Tag size = Large. Measures 24 inches across the chest. I just list it with tag size, then a note in Item Description: "Size L - Note Measurements."
Works most of the time, not all.
I put both label size and actual size. With the caveat FITS on the second measurement.
Great info and thank you for trying so hard to get us the answer, I really appreciate that.
I’ve been selling since 2004, problem is people don’t read. I put the actual measured size in the title. Putting the tag size of W32 when it’s stretched out to 34 inches is ridiculous and you’re asking for an issue. In the description I put the original tag size and the actual size of the jeans, problem is people don’t read it. I have lost count of the amount of times I get a return or a message say the jeans you sent me say they are a 32 on the tag and these are bigger than that which is all explained in the listing, they just didn’t bother to read it! You can’t win as the majority of humans are just plain dumb 😂
It's sooo true lol
I have been selling on Ebay for 20 years and when I sell size tagged jeans I always put actual measurements in the Title. And in item specifics. Then in description I add what measurement tag states , refer to photo, then state actual measurements. Most people that purchase jeans know it's common not to match up. Never had return for fit. I also measure rise in front.
EXACTLY what I also do. I have not sold tens of thousands of pants and jeans but have sold many hundreds of them at this point. My title will always say the actual measurements of the item. The item listing details have the current waist size and current inseam size also. In the description, I provide 'NOW measurements are'...and state the tag size afterward. So far, so good...
I put the measured size in title and description. But also in the description and condition box (I list on laptop) I put tag size W36 L30 - measured size W33 L29 .
First, I ALWAYS use actual for Inseam in title & item specifics. Any other choice is simply stupid. Men know their inseam, and it is a constant. If they are hemmed I call it out in both condition and description; if they are a little short from shrinkage, the language is in my general template covers this. Where the difference from tag is noteworthy (like more than an inch shorter than the tag), I try to ascertain hem vs shrinkage and mention in description. "The inseam is 3x" due to normal shrinkage" or "These jeans have been tailored to a 3x" inseam."
Waist differs based on if measurements are OVER or UNDER.
Waist measuring OVER is indicative of "fantasy sizing" which is increasingly common in men's based on brands (e.g. find Diesel typically +2-3" Lucky +2" and even Levi's +1-2"). It's not as extreme as women's, but it is getting there. In that case, I use Tag Size in title and "Size" field but I add actual to the "Waist Size" field and in the picture showing measurements.
When waist measures BELOW tag by more than 0.5" I call out in TITLE (Tag X; Actual Y). This happens primarily in vintage, and buyers are used to it. In that case, I will typically use the actual measurement in both the "Size" and "Waist Size" field.
Some people buy certain brands because they know that brands fits them in a certain size.
I use this model “VTG Brand Jeans men’s ACTUAL 34x32 blue denim zip workwear READ #SKU”. I then put a blurb in item descriptions.
What does your title structure look like now?
I have played around with titles a lot to try and give as much information and avoid issues. The structure I use is one of 4: Tag matches measures W34 L30, Waist different to tag W34 Measures W33 L30, Leg different to tag W34 L30 Measures L29, Both measures different W34 L30 Tag Measures W33 L29. Hope this helps 😊
Awesome video full of great knowledge thankyou so much!
Thanks for watching!
Thank you for trying so hard lol! I run into this all the time & struggle
I sell a lot of jeans too (mostly womens) but for my mens if it is an inch or more I will put the current measurments in the title. In description I note tag states 34 X 32 current measurements are 33 X 30. So far it has worked out for me. Been selling full time on ebay for 5 years.
I have been putting 34x34 (Fits 32x32). So far it has been ok.
Thanks for the video, we had 2 INAD's, 1 had the tag size in the title, photos and detailed description of the actual measurements, ebay went with the buyer. The second one had the actual size in the title because the waist was 1.5 inches smaller than the tag size with detailed information about the differences in the description, ebay went with the buyer. I talked to a rep on the phone, using the first case as an example, they didn't have access to the first one because the case was closed. We started listing the tag size in the description then add (actual 32x36). We had negative feedback after a return because our description was "misleading". Ebay declined to remove the feedback. This is the price we pay for selling jeans, especially women's jeans. Customer support is basically no help. I've been selling on ebay since 2001 customer service has declined significantly in recent years.
Good video, that's a tough one ! Really no matter what you do people will over look your hard work making it crystal clear and take it back anyways .
i sell quite a few everyday and have done it this way for 26 years, what i do is do tag then actual if its different Levis jeans mens 34x30 (fits 32x32) blue etc etc etc, Then you have size in the required that will get tag size , then below that in additional info, the measurement sizes go there. I will note i have never not 1 time had ebay not side with me when an inad comes through for sizing.
Really fun idea to go to the source for the info! I do a similar method where if the measurements are within 1 inch I do tag size and item specifics with the true measurements. Over 1 inch I do measured size
For men's jeans, I put the actual waist & inseam measurements in the title (ie: 34X30). I also put the tag size in the description [ie: 34X32 (Size onTag)] . I put an additional line in my description labeled "Actual Measurements" and list waist, inseam, rise and leg opening. Since women's jeans don't typically put the waist and inseam measurements on their tags like men's jeans, I put the tag size in the title (ie: 14). In the description, I also put the tag size and then again, put an additional line in my description labeled "Actual Measurements" and list waist, inseam, rise and leg opening. I have had pretty good success with this. I have never been able to find a direct phone number to call eBay for help (kudos to you). There helps, FAQ's and chat are frustrating and less than helpful.
I always put actual measurements in the title,then (??) That....then in the description I'll put " please check measurements " hopefully the question marks will prompt the customer to go to the details,then actually check the measurements on the photos...also if a huge difference I'll just drop a message to the customer before I post it to them to check they've checked,a bit time consuming but hopefully will save a return 😊
I do like the idea of messaging them beforehand. I’ll try it out!
I have been an eBay seller since 1999. I put both in title if 1 inch difference or more. My thought is someone who wears size 32 waist searches a size 32. If the tag says 33 but it really is a 32, then that buyer might find my listing. Then first thing in both condition & description I put "tag size" and then "measured size". I have sold so many jeans and only get 1-2 returns per year . Never had a ding for not described on clothing ever.
Interesting! Thanks for sharing
I have had this same issue before. What I did in the title was W32/L32 - 30. IT did sell and did not get returned. I explained the L32 - 30 in the description field as well. My thought was having both in the title forces the buyer to read more.....
What has helped me reduce any negative feedback or issues Is I HAVE NOTES ALREADY TYPED IN WHERE I ATTACH TO THE JEANS IN THE PACKAGE, SO This way they actually read, most guys do not read they go by label. Seems this happens often i noticed with levi's more than other companies
I’m convinced none of them truly know. I just got an INaD for that. And eBay refuses to remove it.
I just put both what the tag states and the actual measurements in the title such as 34x32 (actual 36x30) and it works out great for me.
And what do you select in item specific? Tag size or actual size ?
@@juliedubois5650 for the size I use what is stated on the tag but then I use the measurement for the inseam (as there is only one space for this measurement). I will then use the measurement for the Waist Size in the additional section and also include the measurements within my description. I hope the way I worded it makes sense!
@@juliedubois5650 I use both. There is a "Size" item specific in the "required" section... that is where I put the "tag size" then in the "additional" item specific section there is a "waist size" that is where I put the "actual measurement".
Ive also had youtuber suggest not buying any jeans that are to far off the tag like 3" max. Hemmed seem to be hard to sell as well. Really hard to tell in the store or bins though unless you can hold it up to yourself.
Had a woman one time tell me that no matter what size Jean you wear, always try the size before you buy. She said she used to work in a popular jeans factory and they cut the material in stacks. She said as the blade cuts it goes out slightly toward the bottom (top pair are properly sized and bottom wind up being slightly bigger.) And I believe it cause no two pair of jeans fit the same when I try them on. So after she told me this, I literally measure all my jeans before listing. And many times the size don't match.
I always do actual measurements but if it has a tag size I take picture. Both goes in my listing
Absolutely great question. Please let us know!
i always put the measured size and then put the label size in brackets so i would put waist 32 measured (34 label) you are covered then
Thank you for this. This has always been frustrating. Also if they are low rise the waist will be bigger because the jeans will sit more at the hips.
Clothes will either fit or they won't. It doesn't matter what you do or say. That's retail. I do tag size in title with actual size in parentheses. I say READ. I provide ample photos and included measurements. I got tired of INADs. I now am a prorated seller offering free returns. No more fighting INADs. Buyer pays original shipping. There is a cost to them if they don't read or look at a the pictures. The system is a good balance between buyers and sellers. The buyer pays shipping one way and I pay for the return. They can't use an INAD to manipulate the cost of a return.
What is TEAD and do you put that exact acronym in your title or the words?
@@jillybean651also wondering what TEAD means….
Misspelled READ...LOL
If it’s a preowned item, I would put it in the condition description. If it’s new, I would try to put both sizes in the title and in the description.
I have never received an INAD for jeans, but now that I said that it will happen😂
Yes! Consistently inconsistent! Thanks, eBay!
I list what is on the tag and show the actual measurements. If the customer was buying those jeans new...and had them today, that is what they would experience. If jeans were hemmed, that would not be the "off the shelf" experience if the customer bought new. Now....how to tell if they were hemmed is a different story (especially if done well.) But should be clear if they are more than 1" or so different than tag.
I worked cs and qc for a catalog. If the measurements were off from the tag, we would announce it in the comments section. Also, running large and running small where options. Imo customers should be looking at any comments made by the "company"
We all need to do our due diligence :)
Great video 🎉
I was so hoping for a clear answer! Thank you for trying to get that for us.
I noticed that NONE of them said to put both in the title.
I put the tag measurements in the title and then the measured in parentheses with a note to *read* or something like that. Unfortunately that takes up valuable keyword space and I'm on the fence about whether it's worth getting more views and sales and more returns or not. And you're right about new jeans can be just as bad, I once bought four pair of Levi's at Kohl's after trying one pair on and buying the other three exactly the same. When I got them home three didn't fit and when I took a ruler to them the measurements were off by an inch or more.
I think it’s worth it to keep the measured size in the title for the lone reason being that the measured size becomes searchable.
I list my stuff with measured size first the put the tag size also in the title, for example "34x29 (Tag 34x32)" If it is obviously hemmed then I also add the word "hemmed" in the title, but if its just shrunk a couple of inches then I just put that in the description section. If its less than 1 inch difference then I just put a statement in the comments that "my measurements show the waist size closer to 31 inches versus the tag size of 32 inches" then they know these are going to be a snug fit.
I think some of the tech support persons were a little confused and just went straight to tag size. I personally put the measured size followed by an asterisk for the title and then put something like TAG IS 34X30 BUT ACTUALLY MEASURES 29X32 (SEE PHOTOS) for the condition and description. I make sure it in bold and uppercase so it's clear as day.
I put both in the title when there's a difference, Tag Size & measured Size in parenthesis.
What I usually do is put the tag size in the title but when I choose the sizes in drop-downs or where the field asks for size metadata, I choose/input the real measurements, as well as include allll of the explanation and full real measurements in the description.
My template for all listings looks like this:
______
Brand
Item Name
Brand Color (generic color) [ex: Marine (dark royal blue)]
Tag Size X / Fits Like Y (see measurements below)
Style # If Known
•Rise
•Leg style/fit
•Notable details
•Fabric description [ex: midweight denim with no stretch]
•Pattern/color description [ex: medium blue wash with manufactured fading]
Fabric Content
Condition [ex: New With Tags / Excellent pre-owned condition]
No rips, stains, or notable flaws OR describe the flaws
Flat Unstretched Approx. Measurements (inches):
Waist:
Rise:
Hip:
Inseam:
Thigh:
Leg/Ankle:
Keywords: a b c d [any applicable that were not already used in rest of listing]
______
Granted I am not nearly as successful or profitable of a reseller as you are, I do have to toot my own horn that in 5ish years of reselling approx. $35k /1500 items, I have only ever had 3 completed returns, 2 of which I approved and only 1 I lost after dispute. Maybe 25 have attempted returns, which is still a fairly low number, but because my descriptions are so thorough and accurate (whether or not these people are willing to actually read the tedious details I include is another story haha), I usually have an easy time winning disputes because I have so much text proving everything I honestly and candidly claim about the item. This also helps convert browsers into buyers, minimizes elements of surprise, and almost guarantees a five star rating.
Nice! This is the route I’m going down currently when there’s a 2” or less difference. I’ll report back later on it! 🫡
@@carrieathome omg i thought this got deleted earlier! i am so happy it made it to your eyes! good luck and i will def be along on this journey with you. thx for all the amazing content! 🩷
Let say a buyer is only searching by title ? like he is searching for 30x30 and in your title it says 32x32 (tag size) but in the item specifics you put 30x30 (real size) will you pair of jeans will come up in search if he only search by title ?
@@juliedubois5650 it likely depends on the platform. not all are providing search results based on only searching the titles, but the more search terms that match up with terms in the title would appear priority/closer to top search results. i believe that this issue affects men more than women because as a woman, i can range from like 5 diff. sizes depending on the brand/style (i literally have everything from s-xl in my real life closet). therefore, as a shopper, i personally never type my size into the search bar but instead use the size filter to at least narrow it down if possible. basically what im saying is if i wear a 30x30, that is what im searching as a buyer. as a seller, as long as i have that real size mentioned as much as possible in listing, it will show up sooner or later, and it may not matter much depending on the platform. i am the first to admit i am no ebay expert because it has changed so much over the years (i opened my account in 2002) and it went from being my first reselling platform before i was pro to my least used. maybe if i prioritized using ebay i would restructure my titles a bit to experiment with if it brought in more sales.
tl;dr buyers search their real size, so if your item for sale equals their real size, it will likely fit them physically so as long as it's mentioned along with tag size, you should have your based covered.
@@JillianWoj-q3m thank you 🙏🏻
I put actual measurements in title when I do men’s, and women’s I state in description, bc women’s jeans are different. The 2nd pic always starts w ruler measurements.
I put both. Tag size first like so: 34x32 (33x30)
When you said, "I went straight to chat over just calling because I am nervous." I laughed because same! lol also 100% agree with you, why can't women's jeans be measured in the same way as mens in the fashion industry. For my mens jeans listing I always put Brand Name 36x32 (Actual 34x30) & I don't believe I have ever had an INAD for mens jeans for the past 3 years I've been reselling.
You should show this video to ebay and tell them to fix the 50% of your cases they sided with the buyer on - until they can all get on the same page with their answers. You should not be penalized for something even THEY don't know how to handle. Sheesh! I deal with the airlines in my day job and it's the same thing. You get a different answer to the same question every time you call. Frustrating!
I agree, or at least send an email/message to Ebay detailing all the different answers you got and asking for clarification.
I would love it if they could see this. I’ll see if I can find a way to talk to an actual ebay person and not a rep
We sell costumes so it is probably different. We put the manufacturer sizes in the title and do actual measured sizes when we can in the listing.
I try and put odd sizing on my clothing, a blurp in the comment area, it comes before the description box when listing. I feel that if you have a buyer who only looks at pictures it means they are not scrolling on the website and maybe I can catch their attention there. I know that doesn't show o. The phone though so I alway put that info in the description area of the listing. And some times with tops yOu get these end of run mistakes like the person. At the factory forgot to switch to the next size when the mediums were done being made and they don't fix it they just send it out (sometimes you find this more with the pallet sale stuff) the reaso. They couldn't sell them was that they didn't fit right. Hope that made sense love your videos, I am down here in southwest Missouri near springfield, keep up the good work
It's illogical to sell on tag size when the item measures differently 😅
I wish ebay would understand that things shrink or stretch out!
Agree 100%
Right? I don’t understand why someone would want a tag size when it’s literally not that size anymore?!
Great video!!! I’m sure there is not one person who has run into this issue in the past. Too bad you couldn’t get an actual firm answer from eBay.
Thank you! Yea I’m pretty bummed to not get a resolution lol
I put the measurements in the title and put the tag size in the description just to be safe.
Thank you for taking the hit for us! Keep doing what you’re doing. I thinks it’s a no win situation sometimes bc some people just don’t verify what they are buying. But in the big scope, I know your flagging the correct size helps the unseen majority. Btw your glasses are soooo cute! Where did you get them? I’m on the hunt for another pair.
I always list tag size. I am a man and I couldn't tell you what my actual measurements are. But, I can tell you that in the brands of jeans I buy they are 38x32.
Cute glasses!!!
I sell and buy. I always list it with the tag size and then add all the measurements in the description. I personally don't like when I'm trying to buy something and the seller is listing as a size that is not on the tag.
This has been a dilemma for me as well. I put tag size in the title and the size field and then list actual measurements in the description. I don’t think EBay knows either. 😂
I put the tag size in the title. In the description, I note the actual measurements. If the actual measurements are way off from the title, I don’t even list them. I have been selling primarily jeans for seven years. I rarely get returns.
And what do you put in the item specific ? Tag size or actual ?
Loved the video, thanks so much for being original and taking the time to make this video. Where did you buy your racks for your inventory system? A link would be greatly appreciated for the exact ones you have. Thank you Kindly.
I bought them off Home Depot’s site! I’ll try to grab the link 👍
I list both in title and description