I have redone this process 30 times and it still says "try again". How does a company NOT have a consumer customer service dept?!?!?!?!?! I am about to throw these junk units in the trash and go buy Mr. Cool. At least they have customer service.
Hi! As someone with 4 GREE ACs in his household, this is a cool sustainability feature, I'm saving a bunch on batteries. However, as far as my experience with the app goes, only one user at a time can connect his phone/app to the AC unit. Example: User 1 connects to the AC unit 1. User 2 follows the same steps and connects to AC unit 1. -> At this moment, AC1 vanished from User 1's app. If only one individual (and not all) living in a household can control the ACs via the app, it defeats the sustainability purpose. I hope this gets patched in the future. Best of luck!
SO FRUSTRATING I have 68 devices with an AI mesh installed but the only devices I can’t even find to try and connect are the Gree units. I’ve got $10k plus in two units and I want to kick rocks after months of no success
I have redone this process 30 times and it still says "try again". How does a company NOT have a consumer customer service dept?!?!?!?!?! I am about to throw these junk units in the trash and go buy Mr. Cool. At least they have customer service.
Hi! As someone with 4 GREE ACs in his household, this is a cool sustainability feature, I'm saving a bunch on batteries.
However, as far as my experience with the app goes, only one user at a time can connect his phone/app to the AC unit.
Example:
User 1 connects to the AC unit 1.
User 2 follows the same steps and connects to AC unit 1. -> At this moment, AC1 vanished from User 1's app.
If only one individual (and not all) living in a household can control the ACs via the app, it defeats the sustainability purpose.
I hope this gets patched in the future.
Best of luck!
Thank you guys it works great 👍
Great to hear!
My wifi network is on 5 GHz, not 2.4 GHz
I heard that you need to be on 2.4 Ghz.
If so, when will the Gree+ app support 5 Ghz ?
Thanks.
Hi martin wifi enabled devices like that only support 2.4ghz as its longer range , just enable 2.4ghz on your router
i got SD08 error...not been able to connect to my wifi router
SO FRUSTRATING
I have 68 devices with an AI mesh installed but the only devices I can’t even find to try and connect are the Gree units. I’ve got $10k plus in two units and I want to kick rocks after months of no success
this is a bad design, you cannot be connected through wi-fi and use the remote also. it is one or the other
Google search shows many hundreds of people that can’t use their Grees due to very poor software issues. Do NOT buy!
Instead of wifi it says ifeel
Sama here. Need gree support
Android
Gree sucks,