Use code SWANYPLAYS50 to get 50% OFF your first Factor box plus 20% off your next box at bit.ly/3wjElfn! And let us know what you guys think of the latest drama going on with Sony and Helldivers 2. Is this going to make you refund the game if you're a steam player? Check our last video going over all the latest leaks here - ruclips.net/video/cc4tcarQSu8/видео.html Latest Patch Notes - store.steampowered.com/news/app/553850/view/7974260991426339747?l=english Join My Discord - discord.gg/jRV9RJfqDX Follow me on Twitch - www.twitch.tv/swanyplaysgameslive Subscribe to SwanyPlaysGames - www.youtube.com/@SwanyPlaysGames?sub_confirmation=1 Subscribe to SwanyRants (My 2nd Channel) - ruclips.net/channel/UCPszGeh4gAG2oet_bufYGgQ Follow me on Twitter - twitter.com/SwanyPlaysGames ═════════ Timestamps ════════ 0:00 Intro 0:20 Major Order Update 0:56 New Personal Order 2:28 Sony Controversy 3:34 Community Backlash 4:30 Arrowhead CM Responses 7:05 Some Regions Don't Have PSN 11:07 Arrowhead CEO Responses 14:41 Community Poll Results 15:44 Outro
Dawg, I dont think u understand, its the free account not the subscription one, microsoft has had this for years and nobodys had an issue, its the same thing. I think theyre doing the account linking so they can bring cross progression and maybe an xbox port
I'm in one of those countries that cannot legally obtain a PSN account and I'm not very happy about this requirement to link a PSN account. Yes, I could lie about my country of origin but that's a violation of Sony's ToS and run the risk being banned and losing access to game anyways. So I'm not sure what my options are since it's been weeks since I bought the game and I've sank dozens of hours into it already so I doubt a refund is in the cards unless Sony offers them as a result of the backlash.
Sounds like a CIA/Five Eyes op. They wanna gain a backdoor access to the most amount of players, since this game is probably the most popular right now.
Well, considering you have to set a country on your steam account - it was kinda an obvious thing. But yes, still demanding registering in something that doesn't work for half of the world and calling it "not a big deal" is not tone deaf, it is just insulting at this point.
It should also be noted that Sony changed the wording on the Playstation PC Games website FAQ, the same time this announcement was made. Early this morning, and throughout the entire time the game has been available, it stated that a PSN account was optional to play all Playstation PC games. As soon as the announcement was made today, they changed their statement to say that some games would require a PSN account.
The problem with review bombing Helldivers is that it doesn't punish Sony directly enough. It punishes Arrowhead, and Arrowhead didn't make this call, Sony did. Down the line, Sony will look at the negative reviews around Helldivers because of their own actions, and then further punish Arrowhead for not living up to expectations, people will be laid off, and the games industry will get that much shittier. This is the cycle. They will pass the buck on this at every single turn.
Arrowhead gave Sony power to do this. Just like saying Bungie was not responsible for the things that their publisher did. Developers know the rep of publishers, Sign on the dotted line for money and make that choice. I do not know if you are ignorant of this or just feel the need to protect the developers by lying.
@@Blakkrazor69 That's not realistic. Sony owns the IP rights, so if Arrowhead wanted to make the game at all, they had to work with Sony in some capacity. This is Sony suits being flatly stupid, looking to shore up numbers so they look better.
The thing is that it was one of the mods on Discord that proposed that option so of course everyone will follow suit. I'm sure they won't say "contact Sony and protest there" (at least not directly) because they're under contract by Sony.
The weirdest part is that a PSN account was not made a requirement for Destiny 2 despite Sony literally owning Bungie for over a year now. They're betting on HD2's garnered goodwill to hold until this blows over.
I'm thinking that Sony is going to hold to their decision and force Arrowhead to force PC players to set up PSN accounts. I don't think it's until there's a massive drop in people playing and buying the games' war bonds that Sony backpedals and makes it optional for PC players. By then, the damage will have been done.
It may turn that way, sony has mostly given bungie free reign and retain their individuality, arrowhead probably didn't have the option, however with all the screw ups and rumors of Sony possibly taking greater control it's possible this could happen but no other Sony game requires it either. People diss on Microsoft all the time for requiring or don't bother with the games most of the time myself included.
It is a big deal. Linking to an psn account should totally be optional. Being forced into linking after owning the game way past the refund window is shitty.
Minecraft too. One of the biggest games of all time required everyone to make a Microsoft account a few years ago or they wouldn't be able to play any more.
A lot of people are completely missing the point. It DOES NOT matter that it says "3rd Party Account Required" on the Steam page. Many games have this but do not actually require a 3rd party account (for example, Rocksmith 2014 off the top of my head). The only way to actually know how intrusive 3rd party integration is is to actually try playing the game and then request a refund if the integration is too burdensome (e.g. can't play the game without creating an account). When players bought the game, looked around, didn't see the PSN requirement and figured that it was for some enhanced cross play friend list stuff that wouldn't impact a PC player without console friends. Why would anyone dig further to see if there were plans to change this? That is an entirely unreasonable burden to place on the consumer when they have a 2-hour window to refund specifically to discover issues like this.
Was good serving while it lasted brothers, but alas my grave awaits. I was one of the people who lost almost $1,000 on one of the data breaches of Sony only to be offered a $20 game in compensation, so I will NEVER link anything of mine to Sony ever again.
The terms I agreed to when I bought the game in February only stated a third-party account would be needed for cross-play, not mandatory completely. The agreement is broken, demand a refund.
Are those the exact words or did it just say that a third party account would be necessary for cross play? If so then the verbiage implies that in order to access the game in its entirety you’d need a third party account
He literally says to review it so that Sony, the ones in charge of this will see it. They arent bothering looking at the discord/reddit kiddie shit. He was trying to help you, not hurt you.
@@chriskropotkin9643getting your ahole ready for a massive dildo is something you have to think about BEFORE you sign up to a company like Sony. 100% on the developers here.
@@chriskropotkin9643He basically told us to review hellbomb the thing so that Sony feels the pressure rather than just Arrowhead. And to think of all the AAA companies, I actually somewhat respected Sony…so disappointing.
It was the PS3 network hack that drove me to buy a PC. Within months of it happening my email account was hacked so I can only assume it was connected during the Sony data breach which effected 70 million people. Now over 10 years later, 3 months after a $70 purchase in my country I’m being extorted by that same company I stopped trusting over a decade ago. If it’s about “safety of psn users” then just end cross play support and leave us PC players the hell alone.
@@theSato You do realise that according to Sony TOS, if you make an account in a country that you don't live in, Sony will terminate that account, which will just lock out your product key forever. You are dumb.
The thing is, its not on page 7 of User Agreement, the EULA for the game has absolutely NOTHING about this, and anyone launching the game after the first day never even saw that stupid linking screen because they disabled it.
you're right, it's on page 1 of the steam store page, next to the BUY button, and highlighted in gold. not saying it sucks if people lose access, and Sony should absolutely refund those people.
"and anyone launching the game after the first day never even saw that stupid linking screen because they disabled it" Then how did I link it 1 month after the release? When I started it asked me to do it.
@@neoteraflareNever asked me to. I wish listed the game and bought it the first day and it never asked me to, though I couldn't get in the servers till the second day. Should've been more heavily advertised imo but I don't think steam will issue refunds given the information was technically out there
@@cardigansrule As long as it is in the steam page but not the game EULA itself it is useless. False advertising has been a thing in steam games in the past and they have been refunded or taken off the store.
Or it should never been sold there in the first place. Developers have the control over it, they can blacklist the entire country in steam overnight (found out hard way). Allowing game to be sold in places where it physically cant function (abeit later) is basically a scam.
@@alexturnbackthearmy1907 Someone is going to be legally liable for selling the game for people that do not have access to PSN. Either AH, Sony or Steam.
The publisher and Devs are the ones that have control over there the game is sold. Steam typically will not step in and force a change until it's a major issue. And I do see that happening in this situation
Never have I ever been banned from a discord for calling out a Community Manager (Spitz) for insulting a customer and Spitz telling them to stop crying and refund the game since they lived in a different country. Told all the other CM's that that's not a behavior someone who is supposed to be regularly conversing with their community should have and I was banned for it. This just keeps getting worse and worse lol
its not a review bomb, its a change on view that is being shown. review bombs are when people target a game just to lower its score on purpose. these change in reviews is to share a new opinion on a terrible change
Spitz is like this, he has awful takes all the time and im surprised hes still employed after his shit stiring. The issue is SONY has horrific security practices
If you are in the UK or Europe, forcing you to create a new account and share personal details / collect data is illegal under the Data Protection Act and GDPR respectively. I have requested a refund on these grounds from Steam.
Can you link or state the part of the UK data protection act that makes this change illegal. I'm trying to look into it and can't find anything of note.
They are not forcing you to give them your details. You are not forced to play this game. If you don't want to give Sony your email, then you can play something else.
@@ancient-lemonexcept they bought the game paying money to play something theyll be locked out of. Some people are also region locked so can NEVER play the game
@ancient-lemon with that argument, you could for example buy a bed then several months later the company you got the bed from comes into your house and locks your bed away in a metal box then tells you all you need to do to use your bed again is to give them all your personal information that they'll sell and leak to everyone. But no one is forcing you to use that bed you purchased right? Just don't use it, buy a new bed.
@@ancient-lemon Hows that not forcing lol? your psn account if normal like most people tend to have your information in the account like your name, address, state/country and a payment option of sorts usually a debit/credit card for digital purchases and sony and psn get hacked and data breached a lot doesnt mean theyll get your info but doesnt mean 100% they cant so its not just giving them a single email
The time it takes to MAKE a psn account is not the issue like people keep saying. The problem is ANOTHER company putting their fingers on my email and my personal information to be leaked and hacked. Like has already massively happened with Sony in the past
You can create an email account and use BS info. If you have been online a while you should already be doing this. Most people have multiple "spam" accounts.
@@agitatorjr you missed the point. Even if the PSN account is a burner account, the Steam account it would be linked to would not be one. If Sony gets hacked again then Steam player could have their whole account stolen/destroyed (with games worth hundreds of dollars). My calculations were quick, Helldivers 2 is now uninstalled and I changed my review (can't get a refund, I'm past 150 hours)
@@Giloudu27 Should try to get it anyway. The 2 hour gameplay time is for automatic no questions refund. If you prove you deserve a refund they should refund you for it.
@@agitatorjrthis. I use a separate email for stuff like Steam and PSN logins. It keeps their spam out of my real email. With that said it would be nice if we can send Sony PlayStation direct feedback on our displeasure. Too back they don’t have an email.
I'm personally not affected by the region problem but I don't have a PSN account and probably won't make one just to be able to continue playing Helldivers because I think this decision to be forced to link the accounts is a very good example for the many things that are going into the wrong direction with corporate gaming companies and I DO NOT support that, so I will probably play the crap out of the game while I still can and will never touch it again after the account linking is mandatory ...
Sony doing this for "security reasons" is laughable. "Hi, I'm from the government and I'm here to help!" ... Even if its easy to do so, I don't think we should give Sony the satisfaction of creating, or linking PSN accounts to our Steam accounts. They might realize how scummy this is if it hits their bottom line. Hopefully..
Wait until PSN requires a linked Twitter account and Discord, then judges you based on what you post about then bans you, which locks you out of any Steam-PSN linked games.
What's up with community managers doing the exact opposite of what they're supposed to be doing lately? Seriously, they're either unwarrantedly preaching, disrespecting or outright attacking concerned gamers. How little self awareness must this Spitz have that instead of trying to defuse the situation, telling people to just drop a negative review and/or uninstall Might be the worst possible thing you can do as a community manager in this situation?
Spitz is right though yall are complaining and attacking the wrong people who had nothing to do with this. All of this is from Sony trying to make a quick buck and Arrowhead can't do nothing about it because 1. Sony helped with getting the resources 2. They have a contract and what is more scummy is that Sony kind of also owns HellDivers 2 because it is a Exclusive.
@@swector_unit4257 While it is true that Sony is the instigator behind the controversy, most likely forcing this on the players because it inflates their account numbers, There's nothing about Spitz's behaviour that's defensible. Instead of pointing the finger at Sony, Spitz instead opts to massively downplay and strawman the issue, mocking those complaining that they can't spare five minutes to make an account while that's clearly not the issue. Besides, most people are well aware of this and most of the heat is directed at Sony, not Arrowhead. It's both Spitz and the other community managers' comments that make Arrowhead look bad. Add to this that telling concerned fans to either place a negative review or uninstall, only adds more fuel to the fire, making the situation only worse. Even if you say that pointing the finger at Sony might cost them their job, treating the players' concerns with such blatant disrespect is equally if not more damaging for their career, the game and Arrowhead as a whole.
His lashing out was wrong, but he was Right about leaving a negative review, it affects Soyny more since they are the Publisher that made this decision, hes was also wrong for allowing this game to be signed over to Soyny to make this garbage decision so Soyny can get PSN Account Creation bragging rights to shareholders for Q2 2024.
I sit in the category of, I do not have or want a PSN account. And i do not want my data harvested by an incompetent Sony who loses user data every two years.
@@SpareSomeChange8080 The only game I had was a Physical copy of GTA V, that I bought again for the PC. I want giving them a penny after the first one was deleted.
I'm not making an account for a system I don't own with a company that's had several severe info security breaches over the past decade. They think I'm going to give them a photo of myself or my ID for age verification? Laughable.
They locked the official thread about this in the Steam forums so nobody can comment anymore. This should be a lesson to every developpers out there. This is what happen when you sellout to the big corps. Microsoft, Sony, Google, etc. They are not your friends.
Honestly, if Sony ever reverts the decision, it will be after the fact when it blows up in their face (and also they seem to either not have paid attention to region locked players, or they knew but just didn't care, probably because they have some user agreement bs)
This is infuriating. I'm from Poland so I can add psn. But knowing this shit place I ll get my stuff leaked. But moreover literally 2/3 of the world can't acess psn. SHIT ON YOU SONY
Arrowhead as well. They knew exactly what they were doing when they got in bed with Sony. Nobody held a gun to their head forcing this. They knowingly sold this to people in countries that wouldn’t be able to access this once implemented. Fuck both of them.
I live in the US, and I have a PSN account from long ago that I still have access to. And I won’t be linking it for a number of reasons 1) I don’t care how much or how little data Sony actually gets from Steam on me. They haven’t needed it thus far for the game to operate, and I get nothing for in return, so they can’t have it. 2)I also feel they have been very deceptive. I saw that the game required a PSN account, but was assured by friends and saw upon lunch that that link was not in fact required. After that initial ask, the game never told me I would need to link a PSN account again. This is not the first time that game has said an account link is required, but it actually wasn’t, so the lack of further requests led me to believe that it would never be required. Their reasons are BS. The game has been running without it for this entire time, and community ban and protection tools already exist within Steam. Which leads me to conclude they want player data 3) Some players will totally lose access to a game that they have paid for and been playing for months. Some of the friends that I play with are in this situation. So if they go, so do I. I’m going to continue playing without linking a PSN account until the game is taken from me, or Sony reverses their decision. If the outcry so far doesn’t convince them to reverse it, I am hoping that the player drop off next month will.
They need to either offer blanket no-question refunds to anyone that bought the game in PSN-less regions, or just not go through with this at all. Preferably the latter since, you know, it's obvious it's not actually necessary. The little notification on the store page underneath controller support, which is well below the buy button, isn't justifiable. If Sony wanted this, they should've made AHG put a pop-up notice that the game would eventually require PSN accounts once the system was sorted every time you logged in. As it is, you have players that never even saw that small tag on the store playing for MONTHS before getting hit with this. Whoever is in charge of managing this at Sony needs to find another job. What a completely avoidable shitshow.
Nothing like releasing broken products that can't even do what they inferred as mandatory. That's my big thing. If you can't make the game do what you want, it's not ready for release. It wasn't mandatory, hard to see, and tbh, there are some idiots like me that saw the anticheat load up and was like oh that's 3rd party, that's what they meant about that. No huge deal let's go. Oh no there's ANOTHER 3rd party.
I’m personally gonna chase a refund and I’m in the states. Not sure if I’ll get it but I encourage everyone to attempt, a few people might not do anything but if everyone pushes for it and steam takes notice they’ll likely give them out. Steam is actually a good service unlike Sony.
There was, actually. But they had some problem with it and AH convinced Sony to loosen up on that point. I bought the game on the first three weeks and it required me linking accounts to play.
Actually it wasn’t.. original terms of service said optional. Thats it. Now in the account link update they say temporarily optional. Legally they’re fucked. As the original terms of service in their own language was written poorly or smartly and in no way did people know.
There was a requirement but linking didn't work on launch so the feature was disabled. I originally was asked ingame to link my Steam and PSN account in order to play.
@@AndarilhoMarco except they neither enforced it. Nor demanded I make one while playing for the past three months. So why would it at all be relevant now if thats the case? Its an obviously dumb and unnecessary requirement and making it required to play is even more dumb. Its better to incentivize people to link their accounts then hold them at gun point.
I doubt it got worse because of him but he certainly needs to be fired. Him and Baskinator. Baskinator unproffesionaly pin a "Nobody will see this so im gay." joke in a serious matter like this. Twinbeard I respect as he truely tries.
Tbh I don't even care about that part so much. I'm just not making an account in a service with a track record for being hacked and leaking user data on a nigh-yearly basis.
@@Lezardddso. If its a new sony account what infor will they get. The email you tie to it? Make a trash email with a fake name and no use other than that holder. A randomly generated password. There. No vulnerability.
@@Kinkade076 You still need to link the PSN account to your Steam account. That means that WHEN (not if) the PSN databases get hacked once more, it's not just your PSN account that's in jeopardy, it's also your Steam account.
For me, what's ridiculous is that this is blatantly just Sony trying to data-mine their players. Even assuming they're telling the truth, and that the purpose of this is to prevent people from griefing; You can just restrict people to only playing solo or with friends. More over, the president it sets is ludicrous. Here, let's sell people a game that does not demand a specific requirement out of the gate, and then abruptly change that requirement After they've spent money on it! I wonder why that decision might engender disdain?!
@@Kinkade076 Mentioned? You mean the pop-up that I never got to read because the first time I launched the game, it crashed and when I reloaded it didn't ask again? Because, let me be Very clear; Regardless of what claims they made, people were able to play without one when it first started. They knowingly let people play without that requirement. Where I'm concerned, that qualifies as intent, and they're guilty of entrapment.
@@Necroes your game crashing on first launch does not constitute the lack of a warning as it continues to tell you in the social menu. They never hid it would have to be tied. You just prayed and turns out youll have to make a sony account. Sorry about those 5 minutes
@@Kinkade076 Incorrect. The instant they refuse to let me play over something that wasn't required at purchase, I'm getting a refund. And the CEO of Arrowhead coming out and admitting that they're at fault over this scandal for not making the requirement obvious validates my perspective.
@@Necroes Humans are Humans. They mess up. these devs put in so much time to create a game for us to enjoy. we are so entitled as gamers that we get angry if not everything pans out for us. its a sad reality of how people treat developers of smaller teams like arrowhead. they are putting in time and effort to make this a good experience. so they mess up. so what.
My brother and sister plays with me from the Philippines. They’ll lose access because they don’t have PSN. I wonder how Sony will handle this? I bought the other copies so we could all play together.
That’s insane. I had a PSN account in Rizal ten years ago. I can only assume Sony got rid of those servers and are now causing grief for so many countries that have been removed from their lists, let alone those that never had them in the first place.
@@fredrickjones566 I saw some Reddit comments saying that they years ago simply made an account corresponding to a neighbouring region/country that does have official PSN coverage. I don't get what aside from direct marketplace and own countries currency usage would be truly affected by not having PSN in your direct region/country.
@@Sure_Ruse_User Yes, we can make a PSN account under a different country but that's a violation of the ToS and if caught, Sony can ban our accounts no questions asked. How will they know? Well Steam does have our country supported and thus it will show that our Steam account says one country while our PSN would show another, if Sony's anti-cheat detects that, guess what -- that's again a violation of the ToS and so Sony again has the right to ban our accounts if caught. And no, I don't feel like playing cat and mouse with an anti-cheat just to play a game I already bought and paid for.
@@rolanalcantara5430 Yeah, so the only viable option would be to demand a refund as the game has been made unplayable by the new requirements. Trying to trick the system would give them a reason to claim they don't owe you anything as you are the one who breached the ToS.
Update: Tweets have come out from Pilestadt and Arrowhead stating they were aware this was going to be a requirement 6 months before the game launched, and it was their decision to disable the PSN requirement at launch, knowing it would need to be reenabled later.
This is was very bungled from a PR standpoint. 1) Sony should have known this would be a problem long before launch since there are people on Steam which can't have a PSN account (often due to country restrictions). Sony themselves lists the countries where they don't offer services. 2) Nobody likes being given an ultimatum even if it's not a big deal to them personally. 3) A "carrot" almost always gets a better reception to a "stick". In my opinion they should instead have first offered free stuff (i.e. Super Credits and/or a new cape) to get people to voluntarily link their accounts while finding a solution to those without a PSN account (another solution or a full refund).
Not big enough carrots, not big enough at all. The problem isn't linking, the problem is who they eant us to link too. Most would rather bury the game then deal with sony.
They should have just said this will fix the friending issue between PC and PS. It probably will. People would have complained, but a lot of people would have done it. Well, at least those in countries that could.
@@Hykaon I agree that this is unfair to a lot of players. While this doesn't affect me personally, it is still a pretty scummy move by Sony and I hope the backlash is enough to persuade Sony to either come up with a more reasonable policy or to find a way to make amends to players such as yourself.
One of the issues is that there is evidence via the wayback machine archives that show Sony changed their requirements to force this. Their documentation previously stated that a PSN account was entirely optional for playing Sony games on PC and they changed it to "May require". Then to make it even more absurd they are trying to claim it is to "protect" the players when Sony has one of the worst security records of any company with seven massive security breaches in under a decade. If you trust Sony with any of your data then feel free to make a PSN account but if you care about your data security I wouldn't.
Another lesson learned in the Corporate Gaming world of scumbags. Won't be having me any PSN account. Arrow Head added to the list of "Do not buy from sh*tty gaming companies".
That's where you're wrong the devs had control until they signed the contract that gave that control to Sony. And why was it even sold in countries that doesn't allow psn?
@@DakkaDakka12 I think a lot of people are misunderstanding this and putting a lot more blame on Arrowhead than they should. Sony has always owned Helldivers, Arrowhead never did. Arrowhead just made the game, and Sony allowed them to. That's basically it.
@@DakkaDakka12 so arrowhead lied when they said they make their own decisions awhile back when mtxs coming to the game later was brought up. And still doesn't answer why it was sold in countries that don't allow psn to begin with
At first I thought this was a non issue. I didn't know some regions didn't allow PSN. So that makes it a big issue. I smell a lawsuit if they don't change based on these region locks.
@robhickman3355 personal information on games you play, where you live generally, things you look at so they can produce ads to target you, people already hate Microsoft for this and people hate the fact most companies do this because it's true they all basically do they collect data and sell it. Sony also consistently has data breaches..
thats not true. they may want to censor you, push to ban your account. try to spam your previously unknown email address. lots of grotesque reasons nobody likes!
@@robhickman3355 who cares it’s my right to privacy and I don’t want them popping adds up ever 5 seconds to sell me something. I won’t make a psn account to play a video game, game will dye in my library.
Nah they never really cared they just found a badass business model and milked it. Too bad, it was a good game. But they've always been known for mass bans on their own communities. Just go look up the controversies from the first game. They banned anyone that said anything mean to them for being shit bags. 😂
truly i couldn't care less about ther "sorrys" they made pact with the devil - they knew about "necessiti" of PSN yet they allowed game to be sold in psn blocked regions,they allowed to steam users play the game without psn account , and the best the have to say is "sorry its Sony decision not ours" , "it allways needed a psn accoutn so stop crying" and my favorite " you dont like it dont buy or play it and cry in steam revievs". sorry but using a EA's signature move of "dont like it dont buy it" is too much. “Without respect, we reject” - Doomcock
@@kaakabewhen the game came out first they had the requirement for a PSN account but they negotiated to hold off on it because of the server issues and that I wasn’t working properly from my understanding. Also Sony owns the Helldivers IP so they can do what they please. I hate what’s going on and I’m not saying arrowhead is innocent, they could have told us sooner but a large amount of blame still goes to sony
@@cheeseburger1293 dont care - they showed that its not necessary to have psn to run the game and thats it. Shiti devs,shiti publisher and now great game is dead.
13:12 "Ive never heard of a game being taken away from someone who bought it..." Not games but they already did it before. Sony did that LAST YEAR with shows that were owned by Discovery. They told the customers who BOUGHT the movies/series that due to licensing ending they were taking the products off their accounts. No money given back or anything. Some of those customers had those for years but now have nothing. Sony doing nothing and saying "lol well too bad for you" to the customers and possibly the game creators would not surprise me.
The CM really needs to be better at communicating. I get he’s fed up with the Discord posts about it but he should be professional and not throw a tantrum with the most attitude while tossing consumers under the bus by saying “you should be able to do it” when only 70 countries can. Edit: To anyone fed up with this I suggest checking out the “Stop Killing Games” movement that’s going on. Accursed Farms has a campaign going on to get more and more countries to cement the idea of games being products and should be treated as such. Many games are unplayable after support ends and that’s not fair! This indirectly aids to the account stuff so I hope to see more information about it being spread!
Yeah.... Even though it is 100% Sony's fault the only ones reacting to this is ArrowHead and we are literally fighting within ourselves while Sony is just laughing at the sidelines while collecting all the money that they get without repercussion.
While it's true it's a product and that it should still have something when support ends you can't force a company to continue to spend reosurced on a game, single player games is one thing they're basically fine but anything that doesn't have it once support ends it's done that's just how it is there's a lot of complex legal issues when it comes to this.
@5:03 It's not a "Review Bomb". Many people are genuinely upset and/or affected by the region limitations of PSN. Others may have concerns with their data privacy and account linking. I am sure many other concerns exist.
A Huge Issue With The Devs Is They All Tried Backing The Account Requirement. If They Sided With The Playerbase, And Tried To understand What Sony Was Doing Was Unfair And Unjust Instead Of Saying "120 Seconds Is A Deal Breaker, Change Your Review" Then Maybe We'd Be Happier
Spitz' comment is the Helldiver's equivalent of, "Don't you guys have phones?" This isn't the first time he's been a problem child (emphasis on child) for Arrowhead. And yet he still has a job. That speaks volumes about Arrowhead as a company. I understand this is an issue with Sony specifically, but given the consistent condescending and unprofessional attitude of the devs, I can't keep supporting this game.
The Devs probably don’t even know about this, that’s why there are CMs. To be the middle ground between gamers and developers. Now if Spitz has been reported directly to Arrow head before he was able to ban the person, and they still didn’t do something, that would be a problem
While everything of what Spitz says is true regarding it being mentioned that a PSN account would be needed for the game, him mocking everyone who doesn't want to make an account was a bone headed move. It also doesn't help that he gave everyone the idea to leave a negative review. If Arrowhead is smart, they'd remove him as a community manager as he's costing them a lot of money.
Other thing to note Sony requires you upload ID for a psn account in some locations. With how often Sony gets data breached, you're putting yourself at risk
27k negative reviews in one day should be hard to ignore. My biggest concern is what else might Sony be able to control, can they say how many super credits a warbond costs or how many credits you get from just playing? will they demand more monetization? this whole things is for them to say to investors that their PSN user count is way up.
Sony: you need to link your psn account to steam for security reasons Also Sony: data breaches are an annual event I won't link my psn account on principle alone, hopefully AH chooses a better publisher for their games in the future if what they really care about is making a good video game.
No one is deciding to ruin this game for yourself but yourself. You could literally ignore this issue, spend 2 minutes solving it then never have to think about it again. Then you could keep having fun, and keep enjoying the game. Or you could be miserable because the internet is telling you too. Seriously. Go ask people in your real life, that you can trust, what you should do. You know as well as I do, they'll tell you to just suck it up and enjoy your game.
Been posting this everywhere today, as someone with a PSN/Sony account, I don't want it linked in any way to my Steam account. The reason being how Sony is constantly being hacked and i have more emails related to that account about getting settlement money from the lawsuits against Sony for various reasons than anything positive from Sony.
I think mine is already linked since I thought it was required when I bought it. However, now I know it wasn’t enforced, I’d like to unlink it for the reasons you’ve stated. It obviously works without the link. People are saying this will fix the friends system, but mine is the worst out of my friends, so I don’t see how.
Microsoft does the same for certain games like sea of thieves for ps5. and let’s be real if someone wanted to hack accounts it wouldn’t matter if your steam account was linked or not they would still find a way.
@@StuartSeymore Hackers are going to hack, but I'd rather they get my information directly from attacking Valve and breaking in than through a back door I left open because Sony can't stand not being more included in some way.
12:00 Arrowhead devs could have told us that this is going to happen 3 months ago (they knew this was coming 100%). Me and ~50k players would have never bought the game and no big deal. Reading angry messages is least they can do after scamming their customers.
Tbh maybe they were hoping for a loud outcry from fans bc their hands were tied from Sony's end. Could've even been a corpo decision to be misleading about it for all we know. Make sure to lock fans in at hundreds of hours to compel them to link accounts for free marketing data.
I noticed upon first launching the game that it said a PSN account was required to play near initial release and tried my damned hardest to sign into my old PSN account. Eventual got into my account after realizing it wasn't as required and also linked my Warframe account for extra stuff from that as well. But hearing that players outside of PSN influence actually can't play the game at all is just ridiculous and short sighted.
got my identity stolen through a sony data leak years ago and dont trust those windbags to secure my info, so I am out, my fault for not reading the fine print on the game 100%, I was just too excited to try this game with my friends to take a look at everything that was a requirement for the game. Had an awesome couple months with Helldivers 2, but this is gonna be it for me
The EULA (the contract for playing the game) has no mention of a requirement to link a PSN account to steam. So even if you read the find print you would still have seen no requirement
The Fine Print FAQs wording was changed Thursday and then again later Thursday or Friday. the Fine Print wouldnt have done you any good when at launch it was "Optional".
my country doesnt have PSN location, we dont use PSN here at all, ppl never have Sony consoles because of that, and now in short they stole my money ... great company
@@J0hnnyonthespot Screw you. It's a rug pull. It's on the merchant to know where their products can be sold to be accountable to local laws. They should have never accepted purchases in places they know PSN isn't allowed.
@@J0hnnyonthespot there is plenty of game with the 3rd party tag that isnt mandatory to link the steam account and when its from day one you can alt+f4 the game and get a refund 100% because its under the 2 hours requirements
Arrowhead never owned the IP, Sony did. It's not about what Arrowhead 'agreed' to, because they never had the power to control what Sony decides to do with their own IP.
@@Alan157 one of the mods said she was glad it was happening, as this means they can make sure everyone is held to the same standards. Which makes you wonder if they've already caught people cheating on PC.
This reminds me of how Rocket League dropped active support and updates for Linux and Apple players right after Psyonix sold out to Epic Games. Their solution was to give Apple and Linux players a free copy of the Windows version of the game but not a refund. Rocket League also had a meteoric rise in popularity thanks to social media. And now look at it. I really hope that Helldivers 2 doesn’t end up following in Rocket Leagues footsteps. Originally, Rocket League was an amazing full-price game with paid DLC packs for cars made by a small independent studio. Then they dropped traditional DLC for Loot Boxes to capitalize on that popularity before those were outlawed in the EU for encouraging minors to gamble. As soon as Epic Games got their grubby mitts on the game, they introduced Season Passes and nuked the in-game trading mechanics by locking Premium content to gamer’s accounts. Now it’s another Fortnite-Clone Free2Play Live-Service Season-Pass cash grab full of toxic tryhards. Fool me once, shame on me. Fool me twice…
What pisses me off is we literally not that long ago had a statement that said Sony is not in control of the game they are hands off yet here we are a month or so later and now Sony is forcing their hands onto the game what the hell happened to oh we develop what we want Sony isn't controlling our development
Nobody is being forced. Not one person has a gun to their head. Everyone has a choice and Arrowhead made that choice by getting in bed with Sony AND selling the game to people in countries who wouldn’t be able to play the game once this is implemented. Fuck both Sony and arrowhead.
Sony destroyed Star Wars Galaxies and now they seem to be finding a way to destroy Helldivers 2. It is a shame and I don’t have a playstation and won’t make a account.
I think you hit the nail on the head the reason this is completely unacceptable is because it's being enforced retroactively after the game has been out for 3 months. If people booted the game up for the first time and simply could not even get to a main menu or onto their ship without linking a PSN account then that sucks but at least at that point people have the information they need to make what ever decision they are going to make. If they don't want or can't create a PSN account then they can simply uninstall and request a refund and yeah that suck and it will be annoying it isn't an abuse of trust or selling the game under a false pretense. Trying to enforce this after most players have dozens to hundreds of hours and are well past the limit of Steam's refund policy makes it impossible for those players to give informed consent. The fact that their community manager is going in an stoking the fire is really the nail in coffin for me. This PSN bs pissed me off but I'd have been willing to give a second chance if this demonstration managed to convince Sony to change course. Spitz being disrespectful, dismissive, and hostile towards players who are rightfully upset over this is why it won't matter if Sony does change course. Because of Spitz this lands just as much on Arrowhead as it does on Sony and I am done with both of them.
Why is it Sony's fault that Arrowhead couldn't implement the accout linking for release? It's not like they signed the deal with Sony 1 day before the game came out. People who don't have PSN in their country or don't want to create a Sony account could have asked for a refund and this wouldn't have happened in the first place.. but it wasn't and most people didn't even knew about this until now.
exactly even games with 3rd party thing ill still buy them, and trythem just to know how intrusive the 3rd party is and if its mandatory, i alt+f4 and refund the game
No if people knew that they will be forced to link acount to psn in order to play at day1 when the login problem hapepend, people wouldnt buy it in the first place or would refund it. There was a skip button in the "link to psn account" making it look like its just optional. We were lied to.
My SSN was leaked in a recent data breach (not Sony's, but still), so I'm pretty wary about this. Sony has a track record of terrible security and don't seem to do anything about it. I have no idea what information they can get access to if you link Steam to your PSN account, but whatever that may be, I'm betting it will get leaked during the next Sony data breach. Granted, my SSN should not be linked to my Steam information, so that's probably not at risk if Sony were to have access to Steam. However, a good bit of financial information would seem to be at risk.
This sucks. I bought Helldivers 2 twice. On my PS5 and on Steam so that me and my son could play together. Sure I can probably make a burner PSN account for my PC but what a pain in the ass. Sony deserve this backlash. If only we can email Sony directly
My only issues with having to create an account is that A. Sony has a track record of failing to protect its users information and B. The game shouldn't have been sold in countries that aren't able to create an account unless it isn't going to be made mandatory for them and considering the devs stated they don't have info on how they will be effected and its entirely out of their hands if those players lose access. Both of those things are unacceptable.
it does not help spitz has a less than professional response when handling anything negative and it looks like as far as the discord is concerned. That response and the further responses that everyone was waiting for after that probably put everyone on the backfoot already and helped nothing
its not a big deal for me, but I think its still scummy behavior. Sure there might have been something the very first time u played the game that mentioned a PSN account and let you skip, but there was nothing about it after that, not even a hint that this would not be something you could skip in the future. So they let everyone think it was optional until they sold enough and now they suddenly announce that it wasn't optional after all.
This means Sony's TOS will now affect your ability to play Helldivers II, and Sony can and will ban you for listening to music while you play, or having an angry person in your house, to say nothing of joking and laughing while playing a game. Absolute no-go for me.
Yet another reason why I will never again pay to play live service games. And why I will never buy Helldivers 2. (Not to mention not having a mike or the time or the reflexes for it).
One thing you left out is PSN is notorious for grtting hacked. As a pc player i have to tie my steam to PSN. So i risk my steam being compromised. Im not risking my account just to please a corporation thats interested in pleasing shareholders.
If Sony persists on this, then I am unfortunately done with HD2, which is a damn shame because I liked it a lot. Fact of the matter is, regardless of intent on Sony's part, I despise having to make new accounts on websites I never use just to play a single game. I hate it on GTA. I hate it on Battlefield. And I hate it on HD2. I dont own a Playstation newer than the Playstation 2. I dont want or need a Sony account. And I sure as fuck dont want or need to make one when the game has been out 3 months and this came completely out of left field. No warning, just suddenly "make an account and give us control or fuck off". And then there's Sony's fucking abysmal track record of getting hacked and people's private information being leaked... The first part of my comment was reason enough. Sony's track record is the final nail in the coffin.
I play on ps5 and im done. Their community manager insulted a customer asking 'i thought you were uninstalling and refunding'. Absolutely galling. Arrowdead studio to me
@@manateefree that's the mildest thing that that community manager has done. He was the one to cause the F Drama Blowout and the one to Nuke the Helldivers 1 discord after being reprimanded
Sony will probably do some Netflix type shit. “Oh, sorry that you got mad. We’ll reverse our decision but can’t promise we won’t try it again (we definitely will)”
I have made a psn account but there is no option in the game to link, I have seen in youtube videos that under options there should be an icon with Account that brings you to an QR-Code but when I open it the icon is placed somewere else and does nothing. This shit did cost me more then half an hour and is not even finished.
EA actually did this a lot with console games back in original integration with internet services. Was logging into games I hadn't played in years to find out that they had an update if I tried to play them while connected to the internet to use my EA account.
This doesn't affect me at all since I have a PSN ID, but still pisses me off. No reason at all for Sony to pull this shit and fuck paying customers. Even if they completely reverse on this, it's still gonna leave a sour taste in the mouths of millions of people that loved this game. They took a huge win and purposely crashed it.
You've never heared about game taken away after pepople bought it?) Where have you been in last few months?) Never heared about Ubisoft? And their game The Crew? 12kk copies sold. Every last of them will be taken away by Ubisoft. Without refunds mind you. After June 4f (if I'm not misstaken) active player count on PC will face a major drop. How major? Don't know. But Helldivers 2 was selling in 190 countries. Only 69 of those can create PSN acc. I'd assume we can talk about up to 30% drop in active players numbers preaty easily.
My biggest issue with the PSN is the age verification where it asks for a facial scan, phone number, drivers license, passport, or national ID. I do not like giving that info out to companies that I don't really trust. this on top of the region locking and their vague language about safety.
Given Sony's insanely terrible track record regarding information security, you may as well skip the middleman and just post your info out in the open yourself
I think the biggest problem is that Twinbeard is the only person actually being straight with us about what's happening. The Warbound a month is a Sony descion not a Arrowhead thing is a first for me and probaly be a 1st for alot of players. As Spitz, devs, and the other Community Manager talk about things like everything is thier decisions, not Sony. Also Spitz has been allowed to shit on the community and give false info way to much without any oversight. If Helldivers fall I don't feel like it be the last patch or the PSN account is the big thing, but Spitz and devs/CM talking down to the community. Just as reference as a percentage the recent patch/them constantly preaking the game is is like 5-10%, Linking to a PSN Account 35-45%, Spitz and other dev/CM treating the community like shit/looking down on the community 45-60%. It's just the treating the community like shit is a more drawn out process than the immediate reaction that a patch or linking PSN account will.
Yeah, the Warbond a month coming from Sony is new to me. Doesn't surprise me, it always sounded like a dumb corporate decision. Absolutely spot on with everything you said.
Community manager is a position that inherently invites the absolute worse people. It's a great position for people who just like to be in control of others.
Sony forcing peoples hand is a peak example how to loose a communities trust. Im not personally impacted by it (for me it would just be a newly created account), yet due to the abysmal account security which Sony has demonstrated over the years im not willing to risk my Steam account for some flymsy CEO trying to squezes more money out of its players with full disregard for players in regions which could not comply with a PSN account, even if they tried.
Im personally considering putting a negative review and stopping my play of the game for solidarity towards those who are no longer going to be able to play. This has been so much fun after a long while of ok games only for this to be pulled on the community... it is very disappointing.
@@xanderlaskey2753 and the game wouldn't exist regardless without them. Sony is practically holding the game hostage and arrowhead can't do anything about it. That's just how it works
The thing is that we as a community won't really be able to do anything against it, the community will be mad for like a week or two and continue play the game, majority of the players won't stop playing because of it, and reviews are not that significant when the money is already in the bag, just like what happened with all the anti cheat saga, it doesn't stop people from playing the game, and the players can't do anything else that is as significant as them deciding to not play.
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═════════ Timestamps ════════
0:00 Intro
0:20 Major Order Update
0:56 New Personal Order
2:28 Sony Controversy
3:34 Community Backlash
4:30 Arrowhead CM Responses
7:05 Some Regions Don't Have PSN
11:07 Arrowhead CEO Responses
14:41 Community Poll Results
15:44 Outro
Dawg, I dont think u understand, its the free account not the subscription one, microsoft has had this for years and nobodys had an issue, its the same thing. I think theyre doing the account linking so they can bring cross progression and maybe an xbox port
They do lie. The 3rd party thingy was on steam page on the release day yes, but not when the game bacame available to wishlist
I'm in one of those countries that cannot legally obtain a PSN account and I'm not very happy about this requirement to link a PSN account. Yes, I could lie about my country of origin but that's a violation of Sony's ToS and run the risk being banned and losing access to game anyways. So I'm not sure what my options are since it's been weeks since I bought the game and I've sank dozens of hours into it already so I doubt a refund is in the cards unless Sony offers them as a result of the backlash.
Also Arrowhead CEO was bragging and lying about how they are independent in their decisions despite the fact that they have a publisher
Sounds like a CIA/Five Eyes op.
They wanna gain a backdoor access to the most amount of players, since this game is probably the most popular right now.
Update: People tried registering using a VPN from a country that doesn't have PSN Service. Instantly banned from the game. So yeah, don't try that.
Well, considering you have to set a country on your steam account - it was kinda an obvious thing. But yes, still demanding registering in something that doesn't work for half of the world and calling it "not a big deal" is not tone deaf, it is just insulting at this point.
it's sad that people even had to consider this
and you have a video or other proof of this?
Maybe i'm wrong, but i can't remember that other games with crossplay ask you to have xbox and psn account. You say some bullsh_t.
What is a source? You can buy games in Russia with VPN or other services with no problems
They want us to link steam accounts with Sony for SECURITY reasons? With how often Sony gets hacked, I find this funny
Spot on
No no the shareholders dont feel secure reason why they need data mining to sell to other companies to make profit.
They mean it, they just don’t have user security in mind.
All Steam User who linked their Accounts should sue them, if they get hacked again and personal informations were leaked.
Dont give them your cc and have a different password and you'll be fine
It should also be noted that Sony changed the wording on the Playstation PC Games website FAQ, the same time this announcement was made. Early this morning, and throughout the entire time the game has been available, it stated that a PSN account was optional to play all Playstation PC games. As soon as the announcement was made today, they changed their statement to say that some games would require a PSN account.
By the end of the day Soyny changed the wording again to "you MUST link accounts".
The problem with review bombing Helldivers is that it doesn't punish Sony directly enough. It punishes Arrowhead, and Arrowhead didn't make this call, Sony did. Down the line, Sony will look at the negative reviews around Helldivers because of their own actions, and then further punish Arrowhead for not living up to expectations, people will be laid off, and the games industry will get that much shittier. This is the cycle. They will pass the buck on this at every single turn.
@Blakkrazor69 go get em tough guy, talk to all of Arrowhead in person
Arrowhead gave Sony power to do this.
Just like saying Bungie was not responsible for the things that their publisher did.
Developers know the rep of publishers, Sign on the dotted line for money and make that choice.
I do not know if you are ignorant of this or just feel the need to protect the developers by lying.
@@Blakkrazor69 That's not realistic. Sony owns the IP rights, so if Arrowhead wanted to make the game at all, they had to work with Sony in some capacity.
This is Sony suits being flatly stupid, looking to shore up numbers so they look better.
@@Blakkrazor69I totally agree with your reply.
The thing is that it was one of the mods on Discord that proposed that option so of course everyone will follow suit. I'm sure they won't say "contact Sony and protest there" (at least not directly) because they're under contract by Sony.
The weirdest part is that a PSN account was not made a requirement for Destiny 2 despite Sony literally owning Bungie for over a year now. They're betting on HD2's garnered goodwill to hold until this blows over.
I'm thinking that Sony is going to hold to their decision and force Arrowhead to force PC players to set up PSN accounts. I don't think it's until there's a massive drop in people playing and buying the games' war bonds that Sony backpedals and makes it optional for PC players. By then, the damage will have been done.
They don't want players to enjoy, I mean look at Bloodborne players, still suffering to "no pc port"
their stupid asses cut the fighting force by SO MUCH cutting out other countries ability to play. They are litteraly killing the game doing this.
It may turn that way, sony has mostly given bungie free reign and retain their individuality, arrowhead probably didn't have the option, however with all the screw ups and rumors of Sony possibly taking greater control it's possible this could happen but no other Sony game requires it either.
People diss on Microsoft all the time for requiring or don't bother with the games most of the time myself included.
I mean Destiny is also already on Xbox so I don’t even know how you’d make that work. I doubt Microsoft would allow it.
It is a big deal. Linking to an psn account should totally be optional. Being forced into linking after owning the game way past the refund window is shitty.
I'd like to say Illegal.
Until Wednesday it WAS "Optional", now its mandatory.
13:12 "never heard of a game being taken a way for no other reason"
Ubisoft: Allow me to introduce myself *takes away your crew*
Minecraft too. One of the biggest games of all time required everyone to make a Microsoft account a few years ago or they wouldn't be able to play any more.
@@agitatorjrnot sure if it's still true
@@quinnhasse9170it is, me and my friends just had to deal with it like 3 days ago on ps and pc
It's true because it happened already lol @@quinnhasse9170
@@agitatorjrthat’s not true
A lot of people are completely missing the point. It DOES NOT matter that it says "3rd Party Account Required" on the Steam page. Many games have this but do not actually require a 3rd party account (for example, Rocksmith 2014 off the top of my head). The only way to actually know how intrusive 3rd party integration is is to actually try playing the game and then request a refund if the integration is too burdensome (e.g. can't play the game without creating an account). When players bought the game, looked around, didn't see the PSN requirement and figured that it was for some enhanced cross play friend list stuff that wouldn't impact a PC player without console friends. Why would anyone dig further to see if there were plans to change this? That is an entirely unreasonable burden to place on the consumer when they have a 2-hour window to refund specifically to discover issues like this.
especially when the first two hours of most players were to wait in line to get on the servers
Actually, the original steam faq said you would NOT require a PSN account, they altered the faq to say you would need it
@@XxTavoRxX Got proof of that?
If that's the case, I imagine that's ground for a lawsuit in like... most of Europe?
@@ASNS117Zero it's been posted on a lot of sites with both and the dates, it's on the official discord as well
@@XxTavoRxX I'm not sure this is true and I think the situation is questionable enough without introducing conspiracy things like this into the mix.
Was good serving while it lasted brothers, but alas my grave awaits. I was one of the people who lost almost $1,000 on one of the data breaches of Sony only to be offered a $20 game in compensation, so I will NEVER link anything of mine to Sony ever again.
Sony, try not to make a dumbass decision challenge. Difficulty: Impossible
Difficulty: Helldive
Difficulty: Helldive solo after patch
Difficulty: helldive, solo, VS automatons
Conditions: two stratagems, delayed stratagem deployment, delayed extract, extreme heat, tremors, meteorite showers, fire tornados
@@boltzmail8805and randomized stratagems
Players: Going back to DarkTide 40K 😁
The terms I agreed to when I bought the game in February only stated a third-party account would be needed for cross-play, not mandatory completely. The agreement is broken, demand a refund.
Pin this. I look forward to hearing about class actions lol
Boohoo
got a screenshot of that agreement?
Are those the exact words or did it just say that a third party account would be necessary for cross play? If so then the verbiage implies that in order to access the game in its entirety you’d need a third party account
I wanted a refund when they decided to ruin the balance and fun of the game.
This is like the "don't like it don't buy it" post
"If you don't like it leave a negative review " and the fans did lmao
Arrowhead made it this way as a bargaining chip with Sony because they don't have a say in this at all.
He literally says to review it so that Sony, the ones in charge of this will see it. They arent bothering looking at the discord/reddit kiddie shit. He was trying to help you, not hurt you.
@@chriskropotkin9643getting your ahole ready for a massive dildo is something you have to think about BEFORE you sign up to a company like Sony. 100% on the developers here.
@@chriskropotkin9643He basically told us to review hellbomb the thing so that Sony feels the pressure rather than just Arrowhead.
And to think of all the AAA companies, I actually somewhat respected Sony…so disappointing.
It was the PS3 network hack that drove me to buy a PC. Within months of it happening my email account was hacked so I can only assume it was connected during the Sony data breach which effected 70 million people.
Now over 10 years later, 3 months after a $70 purchase in my country I’m being extorted by that same company I stopped trusting over a decade ago.
If it’s about “safety of psn users” then just end cross play support and leave us PC players the hell alone.
Extorted? "Spend one to two minutes making a burner account for this game" is exortion? KEK
@@theSato Tell that to the players who can't make an account, period. This is stupidity and greed on the part of Sony, plain and simple.
@@theSato sure make a burner PSN account then link it to your legit Steam account and watch it burn as well.
@@theSato You do realise that according to Sony TOS, if you make an account in a country that you don't live in, Sony will terminate that account, which will just lock out your product key forever.
You are dumb.
@@RedDuke03 pick a different region. That's how I'm playing.
The thing is, its not on page 7 of User Agreement, the EULA for the game has absolutely NOTHING about this, and anyone launching the game after the first day never even saw that stupid linking screen because they disabled it.
you're right, it's on page 1 of the steam store page, next to the BUY button, and highlighted in gold.
not saying it sucks if people lose access, and Sony should absolutely refund those people.
"and anyone launching the game after the first day never even saw that stupid linking screen because they disabled it"
Then how did I link it 1 month after the release? When I started it asked me to do it.
@@neoteraflareNever asked me to. I wish listed the game and bought it the first day and it never asked me to, though I couldn't get in the servers till the second day. Should've been more heavily advertised imo but I don't think steam will issue refunds given the information was technically out there
@@cardigansrule As long as it is in the steam page but not the game EULA itself it is useless. False advertising has been a thing in steam games in the past and they have been refunded or taken off the store.
i saw that linking screen when i purchased and launch my game for the first time, 3 weeks after launch..sooo thats a lie
nobody on steam wants to touch PSN with a 10 foot pole.
Steam is still selling the game to people that don't have PSN in their country. They should block sales in those regions immediately.
Or it should never been sold there in the first place. Developers have the control over it, they can blacklist the entire country in steam overnight (found out hard way). Allowing game to be sold in places where it physically cant function (abeit later) is basically a scam.
@@alexturnbackthearmy1907 Someone is going to be legally liable for selling the game for people that do not have access to PSN. Either AH, Sony or Steam.
The publisher and Devs are the ones that have control over there the game is sold. Steam typically will not step in and force a change until it's a major issue.
And I do see that happening in this situation
they just did that
Never have I ever been banned from a discord for calling out a Community Manager (Spitz) for insulting a customer and Spitz telling them to stop crying and refund the game since they lived in a different country. Told all the other CM's that that's not a behavior someone who is supposed to be regularly conversing with their community should have and I was banned for it. This just keeps getting worse and worse lol
Spitz has always been a bit of a c u next Tuesday, so that doesn't surprise me.
I loved this game.. Now it's just becoming an Ubisoft title.. 😑 I need to breathe, I ain't high enough for this shit.
@@heartboyxo2496honestly same
He always annoying he hope he gets fired honestly
The RUclipsr should pin this comment
its not a review bomb, its a change on view that is being shown.
review bombs are when people target a game just to lower its score on purpose.
these change in reviews is to share a new opinion on a terrible change
that exactly what steam players were doing
Spitz is like this, he has awful takes all the time and im surprised hes still employed after his shit stiring. The issue is SONY has horrific security practices
Arrowhead itself is a terrible company the fact so many people continue to defend them with everything they've done so far is insane to me..
He probably only got the job because of his (or his family's) connections. There's no way that guy has ever earned anything he's got legitimately 😂
If you are in the UK or Europe, forcing you to create a new account and share personal details / collect data is illegal under the Data Protection Act and GDPR respectively. I have requested a refund on these grounds from Steam.
Can you link or state the part of the UK data protection act that makes this change illegal. I'm trying to look into it and can't find anything of note.
They are not forcing you to give them your details. You are not forced to play this game. If you don't want to give Sony your email, then you can play something else.
@@ancient-lemonexcept they bought the game paying money to play something theyll be locked out of.
Some people are also region locked so can NEVER play the game
@ancient-lemon with that argument, you could for example buy a bed then several months later the company you got the bed from comes into your house and locks your bed away in a metal box then tells you all you need to do to use your bed again is to give them all your personal information that they'll sell and leak to everyone.
But no one is forcing you to use that bed you purchased right? Just don't use it, buy a new bed.
@@ancient-lemon Hows that not forcing lol? your psn account if normal like most people tend to have your information in the account like your name, address, state/country and a payment option of sorts usually a debit/credit card for digital purchases and sony and psn get hacked and data breached a lot doesnt mean theyll get your info but doesnt mean 100% they cant so its not just giving them a single email
The time it takes to MAKE a psn account is not the issue like people keep saying. The problem is ANOTHER company putting their fingers on my email and my personal information to be leaked and hacked. Like has already massively happened with Sony in the past
You can create an email account and use BS info. If you have been online a while you should already be doing this. Most people have multiple "spam" accounts.
@@agitatorjr you missed the point.
Even if the PSN account is a burner account, the Steam account it would be linked to would not be one.
If Sony gets hacked again then Steam player could have their whole account stolen/destroyed (with games worth hundreds of dollars).
My calculations were quick, Helldivers 2 is now uninstalled and I changed my review (can't get a refund, I'm past 150 hours)
@@Giloudu27 Should try to get it anyway. The 2 hour gameplay time is for automatic no questions refund. If you prove you deserve a refund they should refund you for it.
my psn acc is so old too i forgot all its info and its email, so i wont even try recovering that shit lol
@@agitatorjrthis. I use a separate email for stuff like Steam and PSN logins. It keeps their spam out of my real email. With that said it would be nice if we can send Sony PlayStation direct feedback on our displeasure. Too back they don’t have an email.
I'm personally not affected by the region problem but I don't have a PSN account and probably won't make one just to be able to continue playing Helldivers because I think this decision to be forced to link the accounts is a very good example for the many things that are going into the wrong direction with corporate gaming companies and I DO NOT support that, so I will probably play the crap out of the game while I still can and will never touch it again after the account linking is mandatory ...
Sony doing this for "security reasons" is laughable.
"Hi, I'm from the government and I'm here to help!" ...
Even if its easy to do so, I don't think we should give Sony the satisfaction of creating, or linking PSN accounts to our Steam accounts. They might realize how scummy this is if it hits their bottom line. Hopefully..
Right? I'm ready to drop the game in solidarity with my russian, philipines, and chinese brothers
Ronald reagan quote lol
Wait until PSN requires a linked Twitter account and Discord, then judges you based on what you post about then bans you, which locks you out of any Steam-PSN linked games.
What's up with community managers doing the exact opposite of what they're supposed to be doing lately?
Seriously, they're either unwarrantedly preaching, disrespecting or outright attacking concerned gamers.
How little self awareness must this Spitz have that instead of trying to defuse the situation, telling people to just drop a negative review and/or uninstall
Might be the worst possible thing you can do as a community manager in this situation?
Spitz is right though yall are complaining and attacking the wrong people who had nothing to do with this. All of this is from Sony trying to make a quick buck and Arrowhead can't do nothing about it because
1. Sony helped with getting the resources
2. They have a contract and what is more scummy is that Sony kind of also owns HellDivers 2 because it is a Exclusive.
@@swector_unit4257 While it is true that Sony is the instigator behind the controversy, most likely forcing this on the players because it inflates their account numbers,
There's nothing about Spitz's behaviour that's defensible. Instead of pointing the finger at Sony, Spitz instead opts to massively downplay and strawman the issue, mocking those complaining that they can't spare five minutes to make an account while that's clearly not the issue. Besides, most people are well aware of this and most of the heat is directed at Sony, not Arrowhead. It's both Spitz and the other community managers' comments that make Arrowhead look bad.
Add to this that telling concerned fans to either place a negative review or uninstall, only adds more fuel to the fire, making the situation only worse.
Even if you say that pointing the finger at Sony might cost them their job, treating the players' concerns with such blatant disrespect is equally if not more damaging for their career, the game and Arrowhead as a whole.
His lashing out was wrong, but he was Right about leaving a negative review, it affects Soyny more since they are the Publisher that made this decision, hes was also wrong for allowing this game to be signed over to Soyny to make this garbage decision so Soyny can get PSN Account Creation bragging rights to shareholders for Q2 2024.
I sit in the category of, I do not have or want a PSN account. And i do not want my data harvested by an incompetent Sony who loses user data every two years.
Soyny deleted two of my PSNs, no username or email linked to any PSN account, I guess giving them $0 since 2005 is warrant account deletion.
@@forbiddenruin Damn, did you have any games taken away from you because of that?
@@SpareSomeChange8080 The only game I had was a Physical copy of GTA V, that I bought again for the PC. I want giving them a penny after the first one was deleted.
I'm not making an account for a system I don't own with a company that's had several severe info security breaches over the past decade. They think I'm going to give them a photo of myself or my ID for age verification? Laughable.
They locked the official thread about this in the Steam forums so nobody can comment anymore.
This should be a lesson to every developpers out there. This is what happen when you sellout to the big corps. Microsoft, Sony, Google, etc. They are not your friends.
You can still leave a negative review calling out Sony
Ah yes, lose your job or let the cocksuckers in charge do what they want. This is clearly Sony, not Arrowhead
It sucks when the corp got you started in the first place. Always unfortunate to see
or you can get over it already and stop yapping like childs ? lmao
... Google is a weird one. What games do you know that Google has published?
Honestly, if Sony ever reverts the decision, it will be after the fact when it blows up in their face (and also they seem to either not have paid attention to region locked players, or they knew but just didn't care, probably because they have some user agreement bs)
This is infuriating. I'm from Poland so I can add psn. But knowing this shit place I ll get my stuff leaked. But moreover literally 2/3 of the world can't acess psn. SHIT ON YOU SONY
Yeah im from Latvia and cant make account here
Arrowhead as well. They knew exactly what they were doing when they got in bed with Sony. Nobody held a gun to their head forcing this. They knowingly sold this to people in countries that wouldn’t be able to access this once implemented. Fuck both of them.
hate to break it to you bud, your info has been bought an sold many times already.
I live in the US, and I have a PSN account from long ago that I still have access to. And I won’t be linking it for a number of reasons
1) I don’t care how much or how little data Sony actually gets from Steam on me. They haven’t needed it thus far for the game to operate, and I get nothing for in return, so they can’t have it.
2)I also feel they have been very deceptive. I saw that the game required a PSN account, but was assured by friends and saw upon lunch that that link was not in fact required. After that initial ask, the game never told me I would need to link a PSN account again. This is not the first time that game has said an account link is required, but it actually wasn’t, so the lack of further requests led me to believe that it would never be required. Their reasons are BS. The game has been running without it for this entire time, and community ban and protection tools already exist within Steam. Which leads me to conclude they want player data
3) Some players will totally lose access to a game that they have paid for and been playing for months. Some of the friends that I play with are in this situation. So if they go, so do I.
I’m going to continue playing without linking a PSN account until the game is taken from me, or Sony reverses their decision. If the outcry so far doesn’t convince them to reverse it, I am hoping that the player drop off next month will.
They need to either offer blanket no-question refunds to anyone that bought the game in PSN-less regions, or just not go through with this at all. Preferably the latter since, you know, it's obvious it's not actually necessary.
The little notification on the store page underneath controller support, which is well below the buy button, isn't justifiable. If Sony wanted this, they should've made AHG put a pop-up notice that the game would eventually require PSN accounts once the system was sorted every time you logged in. As it is, you have players that never even saw that small tag on the store playing for MONTHS before getting hit with this.
Whoever is in charge of managing this at Sony needs to find another job. What a completely avoidable shitshow.
Nothing like releasing broken products that can't even do what they inferred as mandatory. That's my big thing. If you can't make the game do what you want, it's not ready for release. It wasn't mandatory, hard to see, and tbh, there are some idiots like me that saw the anticheat load up and was like oh that's 3rd party, that's what they meant about that. No huge deal let's go. Oh no there's ANOTHER 3rd party.
You say it's not necessary, but I bet this will fix the friend bugs that have existed between ps and PC.
@@lukemehalick370 like the gameplay itself, 3rd, 4th, and 5th parties crap on the experience lol
I thought connecting a PSN account was required cuz I was told by a PC player that it was the first thing he was required to do 🧐
I’m personally gonna chase a refund and I’m in the states. Not sure if I’ll get it but I encourage everyone to attempt, a few people might not do anything but if everyone pushes for it and steam takes notice they’ll likely give them out. Steam is actually a good service unlike Sony.
It is political. Arrowhead refused to be political so Sony has to punish them because DEI is their religion.
So what if it's "been there since the game came out..." There CLEARLY was no real requirement at launch, so there should still be NO REQUIREMENT.
Actually it was there since launch
There was, actually. But they had some problem with it and AH convinced Sony to loosen up on that point. I bought the game on the first three weeks and it required me linking accounts to play.
Actually it wasn’t.. original terms of service said optional. Thats it. Now in the account link update they say temporarily optional. Legally they’re fucked. As the original terms of service in their own language was written poorly or smartly and in no way did people know.
There was a requirement but linking didn't work on launch so the feature was disabled. I originally was asked ingame to link my Steam and PSN account in order to play.
@@AndarilhoMarco except they neither enforced it. Nor demanded I make one while playing for the past three months. So why would it at all be relevant now if thats the case? Its an obviously dumb and unnecessary requirement and making it required to play is even more dumb. Its better to incentivize people to link their accounts then hold them at gun point.
That Spit dude should have just kept his mouth shut. The negative reviews were inevitable but more hate definitely came because of him.
I doubt it got worse because of him but he certainly needs to be fired. Him and Baskinator. Baskinator unproffesionaly pin a "Nobody will see this so im gay." joke in a serious matter like this. Twinbeard I respect as he truely tries.
@@blinkmuchapparently he got removed from being a community manager.
How much do you think Sony's paying him to convince people to give them players' Steam data?
@@Zynet_Eseled
Good.
It’s not about making a PSN account. It’s the NEXT part about them controlling and policing people.
Can't wait to get reported by the 1 rando for griefing for blowing up my 2 other friends in the lobby
Tbh I don't even care about that part so much. I'm just not making an account in a service with a track record for being hacked and leaking user data on a nigh-yearly basis.
@@D-S-G.close your lobby….
@@Lezardddso. If its a new sony account what infor will they get. The email you tie to it? Make a trash email with a fake name and no use other than that holder. A randomly generated password. There. No vulnerability.
@@Kinkade076 You still need to link the PSN account to your Steam account.
That means that WHEN (not if) the PSN databases get hacked once more, it's not just your PSN account that's in jeopardy, it's also your Steam account.
For me, what's ridiculous is that this is blatantly just Sony trying to data-mine their players.
Even assuming they're telling the truth, and that the purpose of this is to prevent people from griefing; You can just restrict people to only playing solo or with friends.
More over, the president it sets is ludicrous. Here, let's sell people a game that does not demand a specific requirement out of the gate, and then abruptly change that requirement After they've spent money on it!
I wonder why that decision might engender disdain?!
Precedent. Also. It was mentioned on first boot that you would need a sony account.
@@Kinkade076 Mentioned? You mean the pop-up that I never got to read because the first time I launched the game, it crashed and when I reloaded it didn't ask again?
Because, let me be Very clear; Regardless of what claims they made, people were able to play without one when it first started.
They knowingly let people play without that requirement.
Where I'm concerned, that qualifies as intent, and they're guilty of entrapment.
@@Necroes your game crashing on first launch does not constitute the lack of a warning as it continues to tell you in the social menu. They never hid it would have to be tied. You just prayed and turns out youll have to make a sony account. Sorry about those 5 minutes
@@Kinkade076 Incorrect. The instant they refuse to let me play over something that wasn't required at purchase, I'm getting a refund.
And the CEO of Arrowhead coming out and admitting that they're at fault over this scandal for not making the requirement obvious validates my perspective.
@@Necroes Humans are Humans. They mess up. these devs put in so much time to create a game for us to enjoy. we are so entitled as gamers that we get angry if not everything pans out for us. its a sad reality of how people treat developers of smaller teams like arrowhead. they are putting in time and effort to make this a good experience. so they mess up. so what.
My brother and sister plays with me from the Philippines. They’ll lose access because they don’t have PSN. I wonder how Sony will handle this? I bought the other copies so we could all play together.
That’s insane. I had a PSN account in Rizal ten years ago. I can only assume Sony got rid of those servers and are now causing grief for so many countries that have been removed from their lists, let alone those that never had them in the first place.
@@kielbasamage thank you so much for your sympathy. I’m still in shock, like “what do I do now?”
@@fredrickjones566 I saw some Reddit comments saying that they years ago simply made an account corresponding to a neighbouring region/country that does have official PSN coverage. I don't get what aside from direct marketplace and own countries currency usage would be truly affected by not having PSN in your direct region/country.
@@Sure_Ruse_User Yes, we can make a PSN account under a different country but that's a violation of the ToS and if caught, Sony can ban our accounts no questions asked. How will they know? Well Steam does have our country supported and thus it will show that our Steam account says one country while our PSN would show another, if Sony's anti-cheat detects that, guess what -- that's again a violation of the ToS and so Sony again has the right to ban our accounts if caught. And no, I don't feel like playing cat and mouse with an anti-cheat just to play a game I already bought and paid for.
@@rolanalcantara5430 Yeah, so the only viable option would be to demand a refund as the game has been made unplayable by the new requirements. Trying to trick the system would give them a reason to claim they don't owe you anything as you are the one who breached the ToS.
Update: Tweets have come out from Pilestadt and Arrowhead stating they were aware this was going to be a requirement 6 months before the game launched, and it was their decision to disable the PSN requirement at launch, knowing it would need to be reenabled later.
This is was very bungled from a PR standpoint.
1) Sony should have known this would be a problem long before launch since there are people on Steam which can't have a PSN account (often due to country restrictions). Sony themselves lists the countries where they don't offer services.
2) Nobody likes being given an ultimatum even if it's not a big deal to them personally.
3) A "carrot" almost always gets a better reception to a "stick".
In my opinion they should instead have first offered free stuff (i.e. Super Credits and/or a new cape) to get people to voluntarily link their accounts while finding a solution to those without a PSN account (another solution or a full refund).
Not big enough carrots, not big enough at all.
The problem isn't linking, the problem is who they eant us to link too. Most would rather bury the game then deal with sony.
They should have just said this will fix the friending issue between PC and PS. It probably will. People would have complained, but a lot of people would have done it. Well, at least those in countries that could.
Sony is pure Japanese business culture. They aren't hindered by things like common sense.
if the link was from day 1
i would have refunded the game before the 2 hours window
now i can't
i will spam steam support for a refund tho
@@Hykaon I agree that this is unfair to a lot of players. While this doesn't affect me personally, it is still a pretty scummy move by Sony and I hope the backlash is enough to persuade Sony to either come up with a more reasonable policy or to find a way to make amends to players such as yourself.
Spitz is the same chin-wobbling Reddit tier god complex mod that nuked the HD1 discord for not bowing to his almighty authority.
For real? That was him?
@@justanotheropossumchannel5304 yup people on reddit pulled receipts. Why does he have a job there? Hes insufferable.
womp womp
@@TheMadMoNtEcH jannie go home
Baskinator is no better, raging SJW who loves to label and then ban people with a different opinion.
One of the issues is that there is evidence via the wayback machine archives that show Sony changed their requirements to force this. Their documentation previously stated that a PSN account was entirely optional for playing Sony games on PC and they changed it to "May require". Then to make it even more absurd they are trying to claim it is to "protect" the players when Sony has one of the worst security records of any company with seven massive security breaches in under a decade. If you trust Sony with any of your data then feel free to make a PSN account but if you care about your data security I wouldn't.
Man y'all remember when we are just having consoles with individual games in CDs?
them good ol days my friend
I also remember when Sony put root kits on their audio CDs.
Ah, the Xbox One days where you have a Physical CD and still need to download 65GB of files or you cant play (this trend started with the 360)
Another lesson learned in the Corporate Gaming world of scumbags. Won't be having me any PSN account. Arrow Head added to the list of "Do not buy from sh*tty gaming companies".
That's where you're wrong the devs had control until they signed the contract that gave that control to Sony. And why was it even sold in countries that doesn't allow psn?
They didn’t sign anything, the helldivers IP was owned by sony from the start back in helldivers 1.
@@DakkaDakka12 I think a lot of people are misunderstanding this and putting a lot more blame on Arrowhead than they should. Sony has always owned Helldivers, Arrowhead never did. Arrowhead just made the game, and Sony allowed them to. That's basically it.
@@DakkaDakka12 so arrowhead lied when they said they make their own decisions awhile back when mtxs coming to the game later was brought up. And still doesn't answer why it was sold in countries that don't allow psn to begin with
and lets not forget that the arrow head CEO said that arrow head was independant and sony was just funding hd2
@@Hykaon Ya! There's definitely some dishonesty going on.
At first I thought this was a non issue. I didn't know some regions didn't allow PSN. So that makes it a big issue. I smell a lawsuit if they don't change based on these region locks.
There is absolutely zero reason we need to make a psn account other than the reason Sony want you to do they can gather your data.
What meaningful data?
@robhickman3355 personal information on games you play, where you live generally, things you look at so they can produce ads to target you, people already hate Microsoft for this and people hate the fact most companies do this because it's true they all basically do they collect data and sell it.
Sony also consistently has data breaches..
thats not true. they may want to censor you, push to ban your account. try to spam your previously unknown email address. lots of grotesque reasons nobody likes!
@@robhickman3355 who cares it’s my right to privacy and I don’t want them popping adds up ever 5 seconds to sell me something. I won’t make a psn account to play a video game, game will dye in my library.
Arrowhead: We listen to our community
Sony: We have money
Arrowhead: How much?
Sony: ALOT
Arrowhead: fuk the community
Nah they never really cared they just found a badass business model and milked it. Too bad, it was a good game. But they've always been known for mass bans on their own communities. Just go look up the controversies from the first game. They banned anyone that said anything mean to them for being shit bags. 😂
Im sad that all the dev can say is "I understand your discontent. I'm sorry. It is what it is."
That's what happens when you're small. You have to sell your soul to the publisher.
@@ThatOliveMrTNo you don't lmao
truly i couldn't care less about ther "sorrys" they made pact with the devil - they knew about "necessiti" of PSN yet they allowed game to be sold in psn blocked regions,they allowed to steam users play the game without psn account , and the best the have to say is "sorry its Sony decision not ours" , "it allways needed a psn accoutn so stop crying" and my favorite " you dont like it dont buy or play it and cry in steam revievs". sorry but using a EA's signature move of "dont like it dont buy it" is too much.
“Without respect, we reject” - Doomcock
@@kaakabewhen the game came out first they had the requirement for a PSN account but they negotiated to hold off on it because of the server issues and that I wasn’t working properly from my understanding. Also Sony owns the Helldivers IP so they can do what they please. I hate what’s going on and I’m not saying arrowhead is innocent, they could have told us sooner but a large amount of blame still goes to sony
@@cheeseburger1293 dont care - they showed that its not necessary to have psn to run the game and thats it. Shiti devs,shiti publisher and now great game is dead.
13:12 "Ive never heard of a game being taken away from someone who bought it..." Not games but they already did it before.
Sony did that LAST YEAR with shows that were owned by Discovery. They told the customers who BOUGHT the movies/series that due to licensing ending they were taking the products off their accounts. No money given back or anything. Some of those customers had those for years but now have nothing. Sony doing nothing and saying "lol well too bad for you" to the customers and possibly the game creators would not surprise me.
The CM really needs to be better at communicating. I get he’s fed up with the Discord posts about it but he should be professional and not throw a tantrum with the most attitude while tossing consumers under the bus by saying “you should be able to do it” when only 70 countries can.
Edit: To anyone fed up with this I suggest checking out the “Stop Killing Games” movement that’s going on. Accursed Farms has a campaign going on to get more and more countries to cement the idea of games being products and should be treated as such. Many games are unplayable after support ends and that’s not fair! This indirectly aids to the account stuff so I hope to see more information about it being spread!
No, VPNs work in most countries and they even sell PlayStation in those countries too. No excuse. This is basic shit
I saw a Reddit post on how spitz needs to fired, he’s adding more fuel to the fire right now
Yeah.... Even though it is 100% Sony's fault the only ones reacting to this is ArrowHead and we are literally fighting within ourselves while Sony is just laughing at the sidelines while collecting all the money that they get without repercussion.
He doesn't give a shit about us he just want our time and money, fuck him and all of them I'm getting my refund.
While it's true it's a product and that it should still have something when support ends you can't force a company to continue to spend reosurced on a game, single player games is one thing they're basically fine but anything that doesn't have it once support ends it's done that's just how it is there's a lot of complex legal issues when it comes to this.
@5:03 It's not a "Review Bomb". Many people are genuinely upset and/or affected by the region limitations of PSN. Others may have concerns with their data privacy and account linking. I am sure many other concerns exist.
Review bombing is simply convincing community to mass review the game, it does not have to be done maliciously, if that's what you are talking about.
It was nice to see one last ordinance drop on Helldiver's 2 user score.
a "Review Bomb" often contains a majority of bad replies from non-customers, I see most of the complaints coming from Customers.
A Huge Issue With The Devs Is They All Tried Backing The Account Requirement.
If They Sided With The Playerbase, And Tried To understand What Sony Was Doing Was Unfair And Unjust Instead Of Saying "120 Seconds Is A Deal Breaker, Change Your Review" Then Maybe We'd Be Happier
Spitz' comment is the Helldiver's equivalent of, "Don't you guys have phones?" This isn't the first time he's been a problem child (emphasis on child) for Arrowhead. And yet he still has a job. That speaks volumes about Arrowhead as a company. I understand this is an issue with Sony specifically, but given the consistent condescending and unprofessional attitude of the devs, I can't keep supporting this game.
The Devs probably don’t even know about this, that’s why there are CMs. To be the middle ground between gamers and developers. Now if Spitz has been reported directly to Arrow head before he was able to ban the person, and they still didn’t do something, that would be a problem
While everything of what Spitz says is true regarding it being mentioned that a PSN account would be needed for the game, him mocking everyone who doesn't want to make an account was a bone headed move. It also doesn't help that he gave everyone the idea to leave a negative review. If Arrowhead is smart, they'd remove him as a community manager as he's costing them a lot of money.
It's actually nice to see the way arrowhead interacts with the community. The community is just crybabies
@@dareal8083 it's a real shame the community are the ones keeping said game alive.
@@Fyreworx they did say the game ain't for everyone
It was the best game i have played in a decade.
I'll miss it.
Other thing to note
Sony requires you upload ID for a psn account in some locations. With how often Sony gets data breached, you're putting yourself at risk
I suspect it has more to do with Stellar Blade - "Okay, you want to cancel your PSN subscription? Well, say goodbye to Helldivers II."
a week of crap decisions coming down from the top. Gonna ruin the Dc universe and almost every avenue they have to make money.
27k negative reviews in one day should be hard to ignore. My biggest concern is what else might Sony be able to control, can they say how many super credits a warbond costs or how many credits you get from just playing? will they demand more monetization? this whole things is for them to say to investors that their PSN user count is way up.
I don't get super credits nearly as much anymore
At the time of writing this, there have been 80k negative reviews since the announcement.
It can be any number of things, Soyny Data Scraping to Banning "problematic gamers that dont lick the boost of the rainbow cult".
Sony: you need to link your psn account to steam for security reasons
Also Sony: data breaches are an annual event
I won't link my psn account on principle alone, hopefully AH chooses a better publisher for their games in the future if what they really care about is making a good video game.
I’ll stop playing Helldivers 2 until Sony changes the decision
They wont stop your crying
No one is deciding to ruin this game for yourself but yourself. You could literally ignore this issue, spend 2 minutes solving it then never have to think about it again. Then you could keep having fun, and keep enjoying the game.
Or you could be miserable because the internet is telling you too. Seriously. Go ask people in your real life, that you can trust, what you should do. You know as well as I do, they'll tell you to just suck it up and enjoy your game.
Look at the bootlickers coimg out of the woodwork.
@@Damaged7 you look exactly like that kind of guy who accepts everything, no matter what. Good sheep
@@tixnofal0971honestly bro no one cares just play or don’t play it’s a game. Such a shame but what other game u gonna play COD lmao
Been posting this everywhere today, as someone with a PSN/Sony account, I don't want it linked in any way to my Steam account. The reason being how Sony is constantly being hacked and i have more emails related to that account about getting settlement money from the lawsuits against Sony for various reasons than anything positive from Sony.
I own both platforms, but I don't want both account linked together. It makes no sense to be forced to link both.
I think mine is already linked since I thought it was required when I bought it. However, now I know it wasn’t enforced, I’d like to unlink it for the reasons you’ve stated. It obviously works without the link. People are saying this will fix the friends system, but mine is the worst out of my friends, so I don’t see how.
Microsoft does the same for certain games like sea of thieves for ps5. and let’s be real if someone wanted to hack accounts it wouldn’t matter if your steam account was linked or not they would still find a way.
@@StuartSeymore Hackers are going to hack, but I'd rather they get my information directly from attacking Valve and breaking in than through a back door I left open because Sony can't stand not being more included in some way.
@@StuartSeymore you are half way right, but why would I allow for my account to be twice likely to be hacked?
12:00 Arrowhead devs could have told us that this is going to happen 3 months ago (they knew this was coming 100%). Me and ~50k players would have never bought the game and no big deal. Reading angry messages is least they can do after scamming their customers.
Tbh maybe they were hoping for a loud outcry from fans bc their hands were tied from Sony's end. Could've even been a corpo decision to be misleading about it for all we know. Make sure to lock fans in at hundreds of hours to compel them to link accounts for free marketing data.
100% they knew is a huge accusation.
@@antoniof1463 Do you think Sony would have left that out of the contract they made with Arrowehead?
@@temba92 yep the CEO confirmed you are right
@@antoniof1463 im just happy this battle is over now.
I noticed upon first launching the game that it said a PSN account was required to play near initial release and tried my damned hardest to sign into my old PSN account. Eventual got into my account after realizing it wasn't as required and also linked my Warframe account for extra stuff from that as well. But hearing that players outside of PSN influence actually can't play the game at all is just ridiculous and short sighted.
“They became the very thing they swore to destroy” ahh moment 😭💀
got my identity stolen through a sony data leak years ago and dont trust those windbags to secure my info, so I am out, my fault for not reading the fine print on the game 100%, I was just too excited to try this game with my friends to take a look at everything that was a requirement for the game. Had an awesome couple months with Helldivers 2, but this is gonna be it for me
The EULA (the contract for playing the game) has no mention of a requirement to link a PSN account to steam.
So even if you read the find print you would still have seen no requirement
People who played Helldivers 1 never even considered this because Sony didn't get involved in that game.
Any proof!?
Some sony fanboy
One of the first things you see on first boot is a message saying sign into a psn account. Couldve refunded then if you hate sony…
The Fine Print FAQs wording was changed Thursday and then again later Thursday or Friday. the Fine Print wouldnt have done you any good when at launch it was "Optional".
my country doesnt have PSN location, we dont use PSN here at all, ppl never have Sony consoles because of that, and now in short they stole my money ... great company
You should have read the terms and conditions of the game. It clearly stated the requirements.
@@J0hnnyonthespot
Screw you. It's a rug pull. It's on the merchant to know where their products can be sold to be accountable to local laws. They should have never accepted purchases in places they know PSN isn't allowed.
@@J0hnnyonthespot there is plenty of game with the 3rd party tag that isnt mandatory to link the steam account
and when its from day one
you can alt+f4 the game and get a refund 100% because its under the 2 hours requirements
Arrowhead agreed to this and didnt resist,sony wasnt pushing it at all. Arrowhead isnt the victim
How do you know ?
Arrowhead never owned the IP, Sony did. It's not about what Arrowhead 'agreed' to, because they never had the power to control what Sony decides to do with their own IP.
@@Alan157 one of the mods said she was glad it was happening, as this means they can make sure everyone is held to the same standards. Which makes you wonder if they've already caught people cheating on PC.
@@midnightdeath2 They likely meant DEI standards, not people using exploits, etc.
@@midnightdeath2you can’t be this stupid they said it’s for safety reasons to protect us
This reminds me of how Rocket League dropped active support and updates for Linux and Apple players right after Psyonix sold out to Epic Games. Their solution was to give Apple and Linux players a free copy of the Windows version of the game but not a refund. Rocket League also had a meteoric rise in popularity thanks to social media. And now look at it.
I really hope that Helldivers 2 doesn’t end up following in Rocket Leagues footsteps. Originally, Rocket League was an amazing full-price game with paid DLC packs for cars made by a small independent studio. Then they dropped traditional DLC for Loot Boxes to capitalize on that popularity before those were outlawed in the EU for encouraging minors to gamble. As soon as Epic Games got their grubby mitts on the game, they introduced Season Passes and nuked the in-game trading mechanics by locking Premium content to gamer’s accounts. Now it’s another Fortnite-Clone Free2Play Live-Service Season-Pass cash grab full of toxic tryhards.
Fool me once, shame on me. Fool me twice…
See right there at 5:40 it CLEARLY say it "supports" linking to Steam account, NOT "linking to steam account is Mandatory"!
What pisses me off is we literally not that long ago had a statement that said Sony is not in control of the game they are hands off yet here we are a month or so later and now Sony is forcing their hands onto the game what the hell happened to oh we develop what we want Sony isn't controlling our development
Nobody is being forced. Not one person has a gun to their head. Everyone has a choice and Arrowhead made that choice by getting in bed with Sony AND selling the game to people in countries who wouldn’t be able to play the game once this is implemented. Fuck both Sony and arrowhead.
Sony destroyed Star Wars Galaxies and now they seem to be finding a way to destroy Helldivers 2. It is a shame and I don’t have a playstation and won’t make a account.
I think you hit the nail on the head the reason this is completely unacceptable is because it's being enforced retroactively after the game has been out for 3 months. If people booted the game up for the first time and simply could not even get to a main menu or onto their ship without linking a PSN account then that sucks but at least at that point people have the information they need to make what ever decision they are going to make. If they don't want or can't create a PSN account then they can simply uninstall and request a refund and yeah that suck and it will be annoying it isn't an abuse of trust or selling the game under a false pretense. Trying to enforce this after most players have dozens to hundreds of hours and are well past the limit of Steam's refund policy makes it impossible for those players to give informed consent. The fact that their community manager is going in an stoking the fire is really the nail in coffin for me. This PSN bs pissed me off but I'd have been willing to give a second chance if this demonstration managed to convince Sony to change course. Spitz being disrespectful, dismissive, and hostile towards players who are rightfully upset over this is why it won't matter if Sony does change course. Because of Spitz this lands just as much on Arrowhead as it does on Sony and I am done with both of them.
Why is it Sony's fault that Arrowhead couldn't implement the accout linking for release?
It's not like they signed the deal with Sony 1 day before the game came out.
People who don't have PSN in their country or don't want to create a Sony account could have asked for a refund and this wouldn't have happened in the first place.. but it wasn't and most people didn't even knew about this until now.
Them not forcing the account linking on day one is due to arrowhead, but sony is the one requiring the account linking in the first place.
exactly
even games with 3rd party thing ill still buy them, and trythem
just to know how intrusive the 3rd party is
and if its mandatory, i alt+f4 and refund the game
No if people knew that they will be forced to link acount to psn in order to play at day1 when the login problem hapepend, people wouldnt buy it in the first place or would refund it. There was a skip button in the "link to psn account" making it look like its just optional. We were lied to.
My SSN was leaked in a recent data breach (not Sony's, but still), so I'm pretty wary about this. Sony has a track record of terrible security and don't seem to do anything about it. I have no idea what information they can get access to if you link Steam to your PSN account, but whatever that may be, I'm betting it will get leaked during the next Sony data breach.
Granted, my SSN should not be linked to my Steam information, so that's probably not at risk if Sony were to have access to Steam. However, a good bit of financial information would seem to be at risk.
This sucks. I bought Helldivers 2 twice. On my PS5 and on Steam so that me and my son could play together. Sure I can probably make a burner PSN account for my PC but what a pain in the ass. Sony deserve this backlash. If only we can email Sony directly
My only issues with having to create an account is that A. Sony has a track record of failing to protect its users information and B. The game shouldn't have been sold in countries that aren't able to create an account unless it isn't going to be made mandatory for them and considering the devs stated they don't have info on how they will be effected and its entirely out of their hands if those players lose access. Both of those things are unacceptable.
it does not help spitz has a less than professional response when handling anything negative and it looks like as far as the discord is concerned. That response and the further responses that everyone was waiting for after that probably put everyone on the backfoot already and helped nothing
Sony first pissed of Stella Blade Community and now Helldivers 2, in this year and we are only in may.
Automatic banning of players should NEVER be a thing. Scary.
its not a big deal for me, but I think its still scummy behavior. Sure there might have been something the very first time u played the game that mentioned a PSN account and let you skip, but there was nothing about it after that, not even a hint that this would not be something you could skip in the future. So they let everyone think it was optional until they sold enough and now they suddenly announce that it wasn't optional after all.
Nope, before purchase it stated it was required
@MuertaEterna we don't care
@@DeadlyTinyOrcwhere the hell did it say that
@@DeadlyTinyOrc Doesn't matter given that they sold the game to people living in places that aren't allowed to have PSN according to Sony's TOS.
@@Rounderyathecruel In the ToS but it is scummy I don't mind getting a PSN if sony had a better cyber security team or training.
This means Sony's TOS will now affect your ability to play Helldivers II, and Sony can and will ban you for listening to music while you play, or having an angry person in your house, to say nothing of joking and laughing while playing a game. Absolute no-go for me.
Yet another reason why I will never again pay to play live service games. And why I will never buy Helldivers 2. (Not to mention not having a mike or the time or the reflexes for it).
That’s some high quality FUD
@@mirceazaharia2094oh no you won’t buy a game you didn’t intend to buy? Tell me more
The fuck? You cant listen to music? Is that meant to prevent people from blasting music over the mic or is it some weird fucked up copyright thing?
@@davidnewton2518 They’re lying and/or being hyperbolic don’t worry
"I thought you were refunding and leaving" -Spitz community manager.
as someone who played from day 1, it wasnt optional at all at the start of the game i didnt even know it was temporarily disabled
One thing you left out is PSN is notorious for grtting hacked. As a pc player i have to tie my steam to PSN. So i risk my steam being compromised. Im not risking my account just to please a corporation thats interested in pleasing shareholders.
I say, let's stop playing until sony apologizes.
If Sony persists on this, then I am unfortunately done with HD2, which is a damn shame because I liked it a lot.
Fact of the matter is, regardless of intent on Sony's part, I despise having to make new accounts on websites I never use just to play a single game. I hate it on GTA. I hate it on Battlefield. And I hate it on HD2. I dont own a Playstation newer than the Playstation 2. I dont want or need a Sony account. And I sure as fuck dont want or need to make one when the game has been out 3 months and this came completely out of left field. No warning, just suddenly "make an account and give us control or fuck off".
And then there's Sony's fucking abysmal track record of getting hacked and people's private information being leaked... The first part of my comment was reason enough. Sony's track record is the final nail in the coffin.
I play on ps5 and im done. Their community manager insulted a customer asking 'i thought you were uninstalling and refunding'. Absolutely galling. Arrowdead studio to me
@@manateefree that's the mildest thing that that community manager has done. He was the one to cause the F Drama Blowout and the one to Nuke the Helldivers 1 discord after being reprimanded
If it's not a big deal to make an account in 2 minutes then why is it a big deal to require it?
Bingo!
On Steam there was a small box that implied it was optional. The worst part, they’ll ban you if they don’t like the way you play the game
Sony will probably do some Netflix type shit. “Oh, sorry that you got mad. We’ll reverse our decision but can’t promise we won’t try it again (we definitely will)”
Oh, they will. Just like apple or microsoft, they just cant let go when they really need to.
I have made a psn account but there is no option in the game to link, I have seen in youtube videos that under options there should be an icon with Account that brings you to an QR-Code but when I open it the icon is placed somewere else and does nothing. This shit did cost me more then half an hour and is not even finished.
EA actually did this a lot with console games back in original integration with internet services. Was logging into games I hadn't played in years to find out that they had an update if I tried to play them while connected to the internet to use my EA account.
This doesn't affect me at all since I have a PSN ID, but still pisses me off. No reason at all for Sony to pull this shit and fuck paying customers. Even if they completely reverse on this, it's still gonna leave a sour taste in the mouths of millions of people that loved this game. They took a huge win and purposely crashed it.
You've never heared about game taken away after pepople bought it?) Where have you been in last few months?) Never heared about Ubisoft? And their game The Crew? 12kk copies sold. Every last of them will be taken away by Ubisoft. Without refunds mind you.
After June 4f (if I'm not misstaken) active player count on PC will face a major drop. How major? Don't know. But Helldivers 2 was selling in 190 countries. Only 69 of those can create PSN acc. I'd assume we can talk about up to 30% drop in active players numbers preaty easily.
Plenty of people in countries that CAN make PSN accounts will stop too.
I certainly won't touch that game anymore, and so will most of my friends.
My biggest issue with the PSN is the age verification where it asks for a facial scan, phone number, drivers license, passport, or national ID. I do not like giving that info out to companies that I don't really trust.
this on top of the region locking
and their vague language about safety.
Given Sony's insanely terrible track record regarding information security, you may as well skip the middleman and just post your info out in the open yourself
@calimantis people worrying about their information when they're using a smart phone, have a Google account, use Amazon, is hilarious to me.
Wtf? They don’t ask for facial scans, drivers license, passports nor national IDs.
@@baneintherainanother soy boy wants PlayStation protection from mean players 😂
@@superiornicholas412 it's a joke.
I think the biggest problem is that Twinbeard is the only person actually being straight with us about what's happening. The Warbound a month is a Sony descion not a Arrowhead thing is a first for me and probaly be a 1st for alot of players. As Spitz, devs, and the other Community Manager talk about things like everything is thier decisions, not Sony. Also Spitz has been allowed to shit on the community and give false info way to much without any oversight. If Helldivers fall I don't feel like it be the last patch or the PSN account is the big thing, but Spitz and devs/CM talking down to the community.
Just as reference as a percentage the recent patch/them constantly preaking the game is is like 5-10%, Linking to a PSN Account 35-45%, Spitz and other dev/CM treating the community like shit/looking down on the community 45-60%. It's just the treating the community like shit is a more drawn out process than the immediate reaction that a patch or linking PSN account will.
Yeah, the Warbond a month coming from Sony is new to me. Doesn't surprise me, it always sounded like a dumb corporate decision. Absolutely spot on with everything you said.
Community manager is a position that inherently invites the absolute worse people. It's a great position for people who just like to be in control of others.
arrow was not held at gunpoint when signing the contract for hd2
they are just as responsible as sony is
@@Hykaon Agreed. I was not trying to defend thier decision. It's disgusting that they are even doing hey now you have to link your account.
Sony forcing peoples hand is a peak example how to loose a communities trust.
Im not personally impacted by it (for me it would just be a newly created account), yet due to the abysmal account security which Sony has demonstrated over the years im not willing to risk my Steam account for some flymsy CEO trying to squezes more money out of its players with full disregard for players in regions which could not comply with a PSN account, even if they tried.
Im personally considering putting a negative review and stopping my play of the game for solidarity towards those who are no longer going to be able to play. This has been so much fun after a long while of ok games only for this to be pulled on the community... it is very disappointing.
Arrowhead accepted the deal. They cant just shed responsibility when the PR gets bad over that deal.
This game is speed running to "overwhelmingly negative" on Steam. They deserve it.
Incorrect. SONY deserves it, not Arrowhead
@@goldenghost2001 No they deserve some of it
@@goldenghost2001Arrowhead took Sonys money they knew what was going to happen from the start
@@xanderlaskey2753 and the game wouldn't exist regardless without them. Sony is practically holding the game hostage and arrowhead can't do anything about it. That's just how it works
@@goldenghost2001 I'm not making any such distinctions. Everyone gets the wrath.
The thing is that we as a community won't really be able to do anything against it, the community will be mad for like a week or two and continue play the game, majority of the players won't stop playing because of it, and reviews are not that significant when the money is already in the bag, just like what happened with all the anti cheat saga, it doesn't stop people from playing the game, and the players can't do anything else that is as significant as them deciding to not play.