Hi Ash, We're truly sorry to hear that you are facing sound/image sync issues with your Beosound Theater. We would recommend reaching to your B&O dealer (stores.bang-olufsen.com/en/search), he should be able to quickly solve this for you. Kind regards, Bang & Olufsen Customer Care
Mr. Morten talks about crafting aluminium to perfection, yet can't seem to iron out the creases in his shirt even for a special occasion. This is what too much WFH does 🤣
AVOID this company! I spent $400 on the Beoplay EX, & the foam eartips have FALLEN APART shortly after. B&O is REFUSING to fix it, instead insisting I BUY a replacement set for $25 +tax +shipping. Absolutely TERRIBLE customer service & they REFUSE to stand behind their products!
Hi there, we are sorry for the frustration this has caused you. Please note that ear tips are consumables. Their life span is limited and depends on the usage. Below you can find some recommendation son how to make them last longer: - Avoid direct sunlight. - Avoid contact with chemicals and consumer products including, but not limited to: lotions, sunscreen, alcohol, make-up and hair spray. - Store in a location that will prevent other items from rubbing against the foam tips. Make sure that items such as gym shoes, keys and other hard-surfaced items are not scratching or contacting the Comply tips. We hope this helps. Let us know if you need anything else. Kind regards, Bang & Olufsen Customer Care
You guys are THE true aluminum specialist in the world!!
The quality and workability that goes on each piece. It is just amazing 🤩👍👍
This is a work of art.
Nice setup
It just looks good and is a nightmare to sync with the video. Sound always lags behind slightly
Hi Ash,
We're truly sorry to hear that you are facing sound/image sync issues with your Beosound Theater. We would recommend reaching to your B&O dealer (stores.bang-olufsen.com/en/search), he should be able to quickly solve this for you.
Kind regards,
Bang & Olufsen Customer Care
❤️💫👏🏼🇦🇷
Mr. Morten talks about crafting aluminium to perfection, yet can't seem to iron out the creases in his shirt even for a special occasion. This is what too much WFH does 🤣
AVOID this company! I spent $400 on the Beoplay EX, & the foam eartips have FALLEN APART shortly after. B&O is REFUSING to fix it, instead insisting I BUY a replacement set for $25 +tax +shipping. Absolutely TERRIBLE customer service & they REFUSE to stand behind their products!
Hi there,
we are sorry for the frustration this has caused you.
Please note that ear tips are consumables. Their life span is limited and depends on the usage.
Below you can find some recommendation son how to make them last longer:
- Avoid direct sunlight.
- Avoid contact with chemicals and consumer products including, but not limited to: lotions, sunscreen, alcohol, make-up and hair spray.
- Store in a location that will prevent other items from rubbing against the foam tips. Make sure that items such as gym shoes, keys and other hard-surfaced items are not scratching or contacting the Comply tips.
We hope this helps. Let us know if you need anything else.
Kind regards,
Bang & Olufsen Customer Care