Thank you, the hard reset on the streaming stick worked. My screen had just froze for about 30 mins and I tried everything. Then, I hit the hard reset and it worked. Thank you so much.
You are da man! This worked! I though for sure the remote was dead because the light wouldn't flash, even after replacing the batteries, holding down the Home and back buttons along with the parring button. Thanks for the tip!
I have 4 of the cheaper rokus no problems I got the new stick will not pair I have spent hours like you for getting a less than 50 dollar device to work
I did a Roku update, and suddenly the stupid remote control stopped working. Roku help needs to include this tip! thanks for a helpful RUclips video in three minutes!
Wow, thank you so much for this video. So instead of messing with the roku stick, I first unplugged the tv as you suggested, and plugged it into another outlet. (Yes, I did think that sounded crazy, Lol.) Then it WORKED just like that, without even touching the stick. Hopefully doing this will help someone else too. ThankYou Robert Osborne!!!
Thank-you Robert it worked for me too! I had to press the home and back key while resetting the remote then when it was blinking green I held the down arrow button.
Thank you. I tried this and it helped me realize the tv was not getting enough power to the stick. Once I plugged it in to an outlet via extension it came on!
Thanks! My Roku stick was not showing up, so I removed batteries from remote, pressed that button by the batteries towards bottom, did that 2-3times, then hit the home button. The green light flashed and now works..
The remote uses a version of Wifi that can have conflicts on standard networks. Dynamically re-asign your IPs and it should fix the issue (go into router settings, delete the IP address that shows in the DHCP table that corresponds to the roku. If you are unsure, you can delete the entire table, your router will automatically create a new one) then re-boot the router.
If you do not get a flashing green light on your remote then DO NOT do the factory reset. Instead try downloading the Roku app and see if you can connect that way and won't need to do a reset. Because once you do a hard reset on the Roku stick you need to have a working remote. Otherwise, you have a whole new set of issues and will need to buy a brand new remote or an entirely new Roku streaming stick which I will now be doing. 😔
Another thing I had discovered if your remote is not working "where the green light does not come on" is because the remote eats batteries "believe that lol". So if you have a microsoft phone or even android download the roku app. In your router it has already saved the ip adress so the app will search for your device just as long as you did not do a hard factory reset on your roku device or then you will have to start all over just follow the video and then you can use your phone then to re-sink your roku remote or you can just use your cell phone or tablet as a remote as well. Thanks for all you replies!
I want to hookup the Roku to an HDTV that isn't a smart tv. Should it work? Because right now I have a Roku remote that's blinking and the HDMI3 where the stick is located is showing no signal.
Thank you for making this video. My Roku Streaming Stick remove suddenly stopped working. I tried your procedure: no dice. I re-set the stick, light did not flash, but it seems to have reset anyway as I'm now at the "Let's get started screen". It asks me to push the pairing button on remote, and I do, & still no dice. Now I'm stuck at the "Let's get started screen". Any suggestions welcome.
Nope, a reset renders the device useless if your remote doesn't magically start working again. Roku says that you can just buy another device! Yeah, think I will, maybe an Apple TV.
The remote works on your router 2.4 ghz network on channel 11. If your router is set to channel 11 you need to specify another channel then re-pair the remote.
don't try this, it resets roku and starts it off by asking you to pair your remote, which can't be done through the app in case the remote doesn't work.
Hello. I'm not getting any light on my remote after I press the button. Tried putting new batteries also. Same. Any solution? I've the same Roku as yours. But the remote is different. Doesn't have the bottom switches. Thanks.
you could give me the instructions of what I have to do what happens is that I do not speak English and written I can translate them, I would really appreciate it.
I have a Roku 3 and the remote is paired with the tv, but I seem to be stuck in the "connect to internet" section. I click "home" and nothing happens. What gives?
Well I took your advice, unplugged, reset, fritzed with the batteries the whole shebang. Remote still would not pair, light up, anything. I got so fed up trying and trying that I finally gave up and went back to my Roku app on my phone. Oh what, I need to re-enter my IP address cause I lost my connection? Oh ok, no problem. What, the app isn't recognizing my IP address after trying 50 times? Better call tech support. What, there isn't tech support for the streaming stick, you've got to have any other device to actually get a human's help? Oh but there's a web address with videos that can help. Oh good. Uh oh, you guessed it, none of the videos focus on my specific problem or even my device, fine, I'll get crafty and call tech support again and tell them I have a different device just so I can speak to a person who might be able to help me. Oh hello, can you help me?? No, your remote is defective, you'll have to buy another device. WHAT??!! My device is fine, it was working for the last 2 years up until 30 minutes ago with the app, I just need your help re-connecting my IP address to my app-remote. Nope, can't be done without the included remote. Well just send me a new remote. Nope, you have to by a whole new device…but we'll give you a discount. Nope, go fuck yourself. I'm buying an Apple TV. Thanks a lot, Robert Osborne/Roku.
Bryce Moore just wondering when you took the batteries out did you press that reset button on the remote to discharge it all the way and then put brand new batteries back in. I had to do that a couple of time myself fuckin frustrating. Thats when as soon as things were working again i downloaded the app and just use my phone now as the remote. Other than that if its not working since its 2 years old it might have run its course then thats when you can say go fuck china thats probably where it was made in the 1st place.
hey can u help me. i have a roku premiere + . i have a problem that whenever i turn on my roku it doesnt come. it shows The roku symbol then after 5 or 6 sec it dissapears. can u fix my issue i will subscribe to u.Hope u see my message
Did you try changing the batteries i learned these remotes will eat the battery. I would change the battery see if that works 1st if not do a hard reset on the device with the new batteries. Hope it helps. You could down load the roku app on your cell phone it might find it so you can use that way instead. If the app dont work still do a hard reset and start fresh again then your roku app will find your device. Hope it helps
roku get revenue from the sale of remotes. it seems to be a ploy. all they have to do is set DHCP by default then the Roku would be useable via the app..
TOO MUCH DRAMA. IF YOU HAVE A SMART PHONE THAT'S ATTACHED TO THE SAME NETWORK, GO TO THE PLAY STORE, AND DOWNLOAD A REMOTE TO YOUR PHONE. TOOK ME 5 MINUTES WHICH IS ABOUT 1% OF THE TIME I SPENT FURKING AROUND WITH GOOGLE, ROKU TECH SUPPORT, ETC.
I tried everything possible and was about to purchase another remote. After following this step my remote starting working again. Thank you
Thank you! It worked....after hours of going around in circles, we found your video!!!
You are a genius! I tried everything and Roku support was useless. It worked and I’m up and running. Thank you.
Bro, thank you so much!!! Been working on this for hours and your tips worked in 3 min.
Unplugged all other cords of my tv and it started working thanks for the tip!
Thank you, the hard reset on the streaming stick worked. My screen had just froze for about 30 mins and I tried everything. Then, I hit the hard reset and it worked. Thank you so much.
You are da man! This worked! I though for sure the remote was dead because the light wouldn't flash, even after replacing the batteries, holding down the Home and back buttons along with the parring button. Thanks for the tip!
I have 4 of the cheaper rokus no problems I got the new stick will not pair I have spent hours like you for getting a less than 50 dollar device to work
I did a Roku update, and suddenly the stupid remote control stopped working. Roku help needs to include this tip! thanks for a helpful RUclips video in three minutes!
V
V
Wow, thank you so much for this video. So instead of messing with the roku stick, I first unplugged the tv as you suggested, and plugged it into another outlet. (Yes, I did think that sounded crazy, Lol.) Then it WORKED just like that, without even touching the stick. Hopefully doing this will help someone else too. ThankYou Robert Osborne!!!
I absolutely love the Comments from the Roosters!!! That was so funny but..........I did basically what he said it now works!
Woohoo..glad I found your video...My roku back in business... THX SO MUCH!!!
Thanks so much late the other night this really was helpful
thank you so much I was about to buy a new Roku but this worked perfectly 😭
Oh my God. I'm gonna cry. I was really hoping this would work.
Thank you very much ordered new remote still hasnt arrived but thanks for this i won't need it now😁
Thank you so much! Man i was about to have a dang fit
TY THIS IS THE ONLY ONE THAT WORKED
This worked for me!! Thanks
Dude! Thank you so much it totally worked. You rock!!!
Thank-you Robert it worked for me too! I had to press the home and back key while resetting the remote then when it was blinking green I held the down arrow button.
Helpful. I have 3500x streaming stick, and it appears you can't get a remote for the 3500x anymore. Not direct from Roku for sure.
Thank you. I tried this and it helped me realize the tv was not getting enough power to the stick. Once I plugged it in to an outlet via extension it came on!
Dah, my batteries were empty! I don't know exactly what you said, but I had the idea to change them. Thanks!
This works!! I don't know how or why...but it works!
Thanks! My Roku stick was not showing up, so I removed batteries from remote, pressed that button by the batteries towards bottom, did that 2-3times, then hit the home button. The green light flashed and now works..
How in the world would the green light flash if there are no batteries in the remote?
Thank you for this video I finally got my Roku remote to work
YOU'RE MY HERO!!! THANK YOU SOOOO MUCH!!!
din't work for me :(
This really worked! Thanks so much 🙏
Thanks for posting this video. I did what you said and it worked. I thought I was gonna have to buy a new remote. :)
The remote uses a version of Wifi that can have conflicts on standard networks. Dynamically re-asign your IPs and it should fix the issue (go into router settings, delete the IP address that shows in the DHCP table that corresponds to the roku. If you are unsure, you can delete the entire table, your router will automatically create a new one) then re-boot the router.
Worked 100%. Thanks for sharing!
If you do not get a flashing green light on your remote then DO NOT do the factory reset. Instead try downloading the Roku app and see if you can connect that way and won't need to do a reset. Because once you do a hard reset on the Roku stick you need to have a working remote. Otherwise, you have a whole new set of issues and will need to buy a brand new remote or an entirely new Roku streaming stick which I will now be doing. 😔
You could not be more correct I wish this video was not even allowed to be up to be honest it's straight-up bull s*** and caused a lot more issues
Agreed^^^
You, Sir, are a genius!!!
Nathan Watson how i wish lol
dude. good vid. didn't work for me the first time. but then i turned off my router wifi. boom. might want to add that. the wifi might be interferin
g.
Bingo Robi, you solved my issue, I tried to pair the remote like a dozen different ways and it finally worked when I turned off the modem. Thanks!
Didn’t work for mine... green light still
Won’t flash
Change batterys
Mine will not work either
Thanks this wa the only thing that helped
Another thing I had discovered if your remote is not working "where the green light does not come on" is because the remote eats batteries "believe that lol". So if you have a microsoft phone or even android download the roku app. In your router it has already saved the ip adress so the app will search for your device just as long as you did not do a hard factory reset on your roku device or then you will have to start all over just follow the video and then you can use your phone then to re-sink your roku remote or you can just use your cell phone or tablet as a remote as well. Thanks for all you replies!
ohhh! Reset button ON the stick! You have to have a magnifying glass to see it - was about to buy a new one - thanks!
why would you buy a new piece of shit?
Thank you for the very informative video. I did exactly as you said and it worked perfectly.
you have my gratitude.
WCL
Michael
Can you sync your roku remote to a vizio tv that is not roku? I was using the direct tv remote to turn on/off the tv.
I want to hookup the Roku to an HDTV that isn't a smart tv. Should it work? Because right now I have a Roku remote that's blinking and the HDMI3 where the stick is located is showing no signal.
It doesnt work for me :(( been watching videos for about month now (about roku )remote that wont match and the green light wont blink unresponsive.
Thank you for making this video. My Roku Streaming Stick remove suddenly stopped working. I tried your procedure: no dice. I re-set the stick, light did not flash, but it seems to have reset anyway as I'm now at the "Let's get started screen". It asks me to push the pairing button on remote, and I do, & still no dice. Now I'm stuck at the "Let's get started screen". Any suggestions welcome.
Thank you
Very helpful
dude. good vid. didn't work for me the first time. but then i turned off my router wifi. boom. might want to add that. the wifi might be interfering.
thanks a lot u re a genius
I am unable to connect to HBO max and ESPN plus but I get Neflix?
Right before it crashed my remote it disconnected from the internet, so now I cant FUCKING GET THE APP
have you restarted your tv???
If I made a factory reset is there any way I can pair the remote again? I tried this with no success :(
Thanks Robert, I took out batteries but cannot pair ... I've tried a lot of things but cannot pair ..
if you worked it out awesome. otherwise just doing what he did in the video worked for me.
Nope, a reset renders the device useless if your remote doesn't magically start working again. Roku says that you can just buy another device! Yeah, think I will, maybe an Apple TV.
worked for me...thank you
so happy i found this!!!!!
The remote works on your router 2.4 ghz network on channel 11. If your router is set to channel 11 you need to specify another channel then re-pair the remote.
Thank you, finally fixed!
thx for your help it works !!!!!!!! thank you again
THANKYOU!!!! GOD BLESS
Thank you!
it worked thank you so much
But my Samsung smart tv is off and I can't cut it back on without the working remote what to do
don't try this, it resets roku and starts it off by asking you to pair your remote, which can't be done through the app in case the remote doesn't work.
Thank you so much man!
Thank youuuuuuu it worked
My remote does not have a blinking light even though I do have the Purple Roku Stick .from South Louisiana.
This did not work omg and can't do nothing on my TV but stare at the screen saying to pair.
Cherise Hills me too
I was so shocked at the Roku app works okay I was so tired of trying to fix my remote and now it's all done by my phone
you helped me omg thank you
Hello. I'm not getting any light on my remote after I press the button. Tried putting new batteries also. Same. Any solution? I've the same Roku as yours. But the remote is different. Doesn't have the bottom switches. Thanks.
Did you find a fix?? same problem , cheers!
@ Patrick No. Mine didn't work. Had to buy a new one.
you could give me the instructions of what I have to do what happens is that I do not speak English and written I can translate them, I would really appreciate it.
I have a Roku 3 and the remote is paired with the tv, but I seem to be stuck in the "connect to internet" section. I click "home" and nothing happens. What gives?
That worked for me
I gotta try this! thanks!
Well I took your advice, unplugged, reset, fritzed with the batteries the whole shebang. Remote still would not pair, light up, anything. I got so fed up trying and trying that I finally gave up and went back to my Roku app on my phone. Oh what, I need to re-enter my IP address cause I lost my connection? Oh ok, no problem. What, the app isn't recognizing my IP address after trying 50 times? Better call tech support. What, there isn't tech support for the streaming stick, you've got to have any other device to actually get a human's help? Oh but there's a web address with videos that can help. Oh good.
Uh oh, you guessed it, none of the videos focus on my specific problem or even my device, fine, I'll get crafty and call tech support again and tell them I have a different device just so I can speak to a person who might be able to help me. Oh hello, can you help me?? No, your remote is defective, you'll have to buy another device. WHAT??!! My device is fine, it was working for the last 2 years up until 30 minutes ago with the app, I just need your help re-connecting my IP address to my app-remote. Nope, can't be done without the included remote. Well just send me a new remote. Nope, you have to by a whole new device…but we'll give you a discount. Nope, go fuck yourself. I'm buying an Apple TV. Thanks a lot, Robert Osborne/Roku.
Bryce Moore just wondering when you took the batteries out did you press that reset button on the remote to discharge it all the way and then put brand new batteries back in. I had to do that a couple of time myself fuckin frustrating. Thats when as soon as things were working again i downloaded the app and just use my phone now as the remote. Other than that if its not working since its 2 years old it might have run its course then thats when you can say go fuck china thats probably where it was made in the 1st place.
Very well put indeed!
hey
can u help me. i have a roku premiere + . i have a problem that whenever i turn on my roku it doesnt come. it shows The roku symbol then after 5 or 6 sec it dissapears. can u fix my issue i will subscribe to u.Hope u see my message
my problem was it was blinking I didn't know what the button at the back did so I pressed it and now it's blinking and it won't work..help
Did you try changing the batteries i learned these remotes will eat the battery. I would change the battery see if that works 1st if not do a hard reset on the device with the new batteries. Hope it helps. You could down load the roku app on your cell phone it might find it so you can use that way instead. If the app dont work still do a hard reset and start fresh again then your roku app will find your device. Hope it helps
The green light flashed but no picture still
THANK YOU!!!
Ty
Someone who can esplicar me step by step how you did. Thank you
None of this worked for me but when i disconnected my hdmi cable from my tv it worked
How to pair Roku control
Thanks so much 😭
Just reset your WiFi, from roku app go repair remite hit black or purple button to repair DONE!!!!
i just lost all of my shit on my roku and most the stuff i had i now cant get back im soooo sad right now
roku get revenue from the sale of remotes. it seems to be a ploy.
all they have to do is set DHCP by default then the Roku would be useable via the app..
Michael Griffiths okay but what is the DHCP?
Omg this works do it
This doesn’t work. At least not for me. Tried multiple times. Thanks though.
I am watching this in 2020 and I tried it and it did not work
TOO MUCH DRAMA. IF YOU HAVE A SMART PHONE THAT'S ATTACHED TO THE SAME NETWORK, GO TO THE PLAY STORE, AND DOWNLOAD A REMOTE TO YOUR PHONE. TOOK ME 5 MINUTES WHICH IS ABOUT 1% OF THE TIME I SPENT FURKING AROUND WITH GOOGLE, ROKU TECH SUPPORT, ETC.
Não intendi nada
i will never buy one total crap piece of shit
The easiest way is to download the roku remote app it's so easy
Thank you!