What happened? Building LEGO Fire Brigade 10197 and It's Missing Pieces!

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  • Опубликовано: 5 янв 2025

Комментарии • 40

  • @LittleBinsandBricks
    @LittleBinsandBricks  3 года назад +2

    Update! I have all but two pieces on the way. Thanks to LEGO! I will have to order the other two on bricklink.

  • @benbecker9336
    @benbecker9336 3 года назад +1

    Thanks for talking about this issue lego has! I bought a new mos eisley cantina and it was missing several of the bar section pieces including the railing. very frustrating

    • @LittleBinsandBricks
      @LittleBinsandBricks  3 года назад

      We've definitely been in running into this more and more lately!

  • @brickbrotherstudios1813
    @brickbrotherstudios1813 3 года назад

    When I got this set, the 1x1 reddish brown tiles cracked. Customer service helped and it is now in all new condition.

  • @MayorofMillbrick
    @MayorofMillbrick 3 года назад +1

    I'm sure that had to be frustrating, i mean to open a mint in box set that is no longer being produced and have missing pieces. Gosh....

    • @LittleBinsandBricks
      @LittleBinsandBricks  3 года назад +1

      Definitely a good shock but it looks like LEGO is fixing it!

  • @dwbelew
    @dwbelew 3 года назад +1

    Yeah. That’s interesting about the bag swap...

  • @bricksailor1695
    @bricksailor1695 3 года назад +1

    I was missing a whole bag for my diner

    • @LittleBinsandBricks
      @LittleBinsandBricks  3 года назад

      Oh wow! Did you get it taken care of?

    • @bricksailor1695
      @bricksailor1695 3 года назад +1

      @@LittleBinsandBricks yea but I’m just saying in your case it might be a problem

    • @LittleBinsandBricks
      @LittleBinsandBricks  3 года назад

      @@bricksailor1695 ah yea, they were able to send me all but two types of pieces. Strange because they are so common but I’m guessing the specific shade is not. I was concerned because it’s an older set.

    • @bricksailor1695
      @bricksailor1695 3 года назад

      @@LittleBinsandBricks I’m rebuilt the whole set from bricks an piece so you’re fine

    • @bricksailor1695
      @bricksailor1695 3 года назад

      @@LittleBinsandBricks nah after 4-6 years they remake the number and it’s the same pieces

  • @For891
    @For891 3 года назад +1

    I was missing a whole bag from technic set 42030. Had to talk to LEGO customer service. They were nice enough to help. The only set Out of more then 100 large sets that was missing any pieces. Hope you have better luck with the rest.

  • @mikehill1012
    @mikehill1012 3 года назад +1

    Should I wait to for the Downtown Diner to go down in price or get it know?

    • @LittleBinsandBricks
      @LittleBinsandBricks  3 года назад

      I have a feeling personally that when something retires it goes up high and then mellows out so if you can hold out, I would but make sure to save a search for it on eBay and you might catch a good deal randomly. Obviously you’re going to pay more than retail but you want to minimize it. Probably some FOMO still going on over the retirement.

    • @mikehill1012
      @mikehill1012 3 года назад

      @@LittleBinsandBricks thank you for the advice! I thought that was the case but I wanted to ask the expert on retired modulars to be sure. I’ll keep a search on eBay and Bricklink for it.

  • @bricksailor1695
    @bricksailor1695 3 года назад +1

    It happens just tell lego and they send you the pieces

  • @benhutson2002
    @benhutson2002 3 года назад +3

    Sorry there were so many pieces missing! Lego customer service are always great so it’ll be fine!

    • @LittleBinsandBricks
      @LittleBinsandBricks  3 года назад +1

      👍 in the end more of a funny anecdote to say remember that time...

  • @kirbykrbz
    @kirbykrbz 3 года назад +1

    That's sucks! I don't think you are alone. I watched another content creator last week who was also missing the same pieces. They had recently purchased from a bricklink seller as well. Either LEGO had an issue at the factory or something fishy going on.

  • @mybricksandme6152
    @mybricksandme6152 3 года назад +1

    daaaaaaaaaaamn! thats crazy - i wonder who got your pieces, and what set the bag of randome stuff you have is from! never bad to have a bunch of extra random technic laying around though, for sure!

  • @brickedbrain8065
    @brickedbrain8065 3 года назад +1

    Oh! I hope mine is complete... I haven’t opened mine yet. 😬

  • @charliemeisner5997
    @charliemeisner5997 3 года назад +1

    im sorry this happened but who is "we"

    • @LittleBinsandBricks
      @LittleBinsandBricks  3 года назад

      Generally my husband and I build together so that might be the "we"!

  • @yahlifenigstein580
    @yahlifenigstein580 3 года назад +2

    I found the palace cinema set for 460 dollars, is it a good price?

    • @LittleBinsandBricks
      @LittleBinsandBricks  3 года назад +1

      Are in the US? If so, no you can do better!

    • @jmedina718
      @jmedina718 3 года назад +1

      Paid $305 for mine USD on eBay about 1 month ago. That’s a little high. Keep searching on eBay.

    • @LittleBinsandBricks
      @LittleBinsandBricks  3 года назад

      Yes you can def find it for at least a $100+ less. I paid about $300 for mine as well but right now might be closer to $350

  • @alexprag2866
    @alexprag2866 3 года назад +1

    Lego customer service will still help you out!! Shoot them a message and they’ll help you out even for a 10year old set

    • @LittleBinsandBricks
      @LittleBinsandBricks  3 года назад +1

      Most of the pieces are being set but a couple aren't available!

  • @PaPasBricks
    @PaPasBricks 3 года назад +1

    Sorry that happened to you. That’s a lot of missing pieces. I had one missing part in the Mickey and Minnie mouse character set , it was a 2x2 plate with ball joint , i had one in my collection of parts i didn’t bother reporting it to LEGO .

    • @LittleBinsandBricks
      @LittleBinsandBricks  3 года назад

      Yes, I can usually deal with a couple but 30 of the same one is a little much to come up with just like that!

  • @Jeff-lb1de
    @Jeff-lb1de 3 года назад +1

    Do you think maybe bricklink sent it to you and replaced the missing parts with other ones?? Giving you the illusion that you had the right number of parts and maybe you got s good deal on it because of that??? I know you mentioned it was factory sealed but was the tape really secure on it??? I've found Lego sets in stores before where it looked like it was factory sealed but looking closer at one I saw the tape was just laying against the edge not completely sticking. I wouldn't think that the Lego manufacturer would send it out missing so many pieces...but I can see another sender doing that. I haven't come across that but one seller I order Lego sets from all the time sent me a new xwing set completely crushed and the city passenger plane with the whole end opened(and not caring) when I got it...so I can see other sellers doing something shady...

    • @LittleBinsandBricks
      @LittleBinsandBricks  3 года назад

      Your guess at this point is as good as mine, but it wasn't really any sort of grand piece assortment. The figs were there. The extra small bag of technic was odd. Let's see when I open up the pet shop from the seller.